CINXE.COM

Contact Us | Mass General Brigham Health Plan

<!DOCTYPE HTML> <html lang="en"> <head> <meta charset="UTF-8"/> <title>Contact Us | Mass General Brigham Health Plan</title> <meta name="description" content="Connect with us via phone or mail. Call now to speak with a Medicare Advisor, or schedule a consultation to discuss plan options. "/> <meta name="template" content="mgbhp-content-page-template"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <script defer type="text/javascript" src="/.rum/@adobe/helix-rum-js@%5E2/dist/rum-standalone.js"></script> <link rel="canonical" href="/contact/contact-us"/> <link rel="stylesheet" href="/etc.clientlibs/mgbhp/clientlibs/clientlib-base.lc-70267407c54bfd3d524dbb8e5bf56862-lc.min.css" type="text/css"> <link as="style" href="https://static-p140879-e1441510.adobeaemcloud.com/3dbc0c7e5d2ce733e9bae2adcaf49dad209eee45156a1253fc117cd3af61f7bc/theme/site.css" rel="preload stylesheet" type="text/css"> <script src="https://static-p140879-e1441510.adobeaemcloud.com/3dbc0c7e5d2ce733e9bae2adcaf49dad209eee45156a1253fc117cd3af61f7bc/theme/js/site.js" async type="text/javascript"></script> </head> <body class="page basicpage" id="page-479fe9c6d4" data-cmp-link-accessibility-enabled data-cmp-link-accessibility-text="opens in a new tab" data-cmp-data-layer-name="adobeDataLayer"> <script type="text/javascript"> (function(window, document, dataLayerName, id) { window[dataLayerName]=window[dataLayerName]||[],window[dataLayerName].push({start:(new Date).getTime(),event:"stg.start"});var scripts=document.getElementsByTagName('script')[0],tags=document.createElement('script'); function stgCreateCookie(a,b,c){var d="";if(c){var e=new Date;e.setTime(e.getTime()+24*c*60*60*1e3),d="; expires="+e.toUTCString();f="; SameSite=Strict"}document.cookie=a+"="+b+d+f+"; path=/"} var isStgDebug=(window.location.href.match("stg_debug")||document.cookie.match("stg_debug"))&&!window.location.href.match("stg_disable_debug");stgCreateCookie("stg_debug",isStgDebug?1:"",isStgDebug?14:-1); var qP=[];dataLayerName!=="dataLayer"&&qP.push("data_layer_name="+dataLayerName),isStgDebug&&qP.push("stg_debug");var qPString=qP.length>0?("?"+qP.join("&")):""; tags.async=!0,tags.src="https://mgb.containers.piwik.pro/"+id+".js"+qPString,scripts.parentNode.insertBefore(tags,scripts); !function(a,n,i){a[n]=a[n]||{};for(var c=0;c<i.length;c++)!function(i){a[n][i]=a[n][i]||{},a[n][i].api=a[n][i].api||function(){var a=[].slice.call(arguments,0);"string"==typeof a[0]&&window[dataLayerName].push({event:n+"."+i+":"+a[0],parameters:[].slice.call(arguments,1)})}}(i[c])}(window,"ppms",["tm","cm"]); })(window, document, 'dataLayer', '555fbf7a-be0d-4c7e-8667-7267bb9555b0'); </script> <div class="root container responsivegrid"> <div id="container-637570faaf" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-f600a24bc4" class="cmp-experiencefragment cmp-experiencefragment--header"> <div id="container-290e9b8edc" class="cmp-container"> <div class="topnavbar"><a class="cmp-custom-skip-to-main-content" title="Skip to Content"> Skip to Content </a> <div class="top-nav-bar" data-leaving-site-messages-json="[ null, null ]"> <div class="top-nav-bar__list"> <div class="top-nav-bar__list-box"> <a href="https://provider.massgeneralbrighamhealthplan.org/" class="top-nav-bar__item-link" title="Go to the provider portal" target="_self" tabindex="0">Provider Portal</a> <a href="https://member.massgeneralbrighamhealthplan.org" class="top-nav-bar__item-link" title="Go to the members page" target="_self" tabindex="0">Members</a> <a href="/contact/about-us" class="top-nav-bar__item-link" title="Go to the about page" target="_self" tabindex="0">About</a> </div> </div> <a class="top-nav-bar__sign-in" href="https://member.massgeneralbrighamhealthplan.org/" tabindex="0" title="Sign In" aria-label="Sign In">Sign In</a> </div> </div> <div class="embed"> <div id="embed-96ec52183a" class="cmp-embed"> <style>*.mainnav.navigation *.cmp-image__image { max-width: 327.0px; } </style> </div> </div> <div class="mainnav navigation"><div class="cmp-navigation" role="navigation"> <div class="__content"> <div class="__image"> <a href="/" class="__image-link"> <div data-cmp-is="image" data-cmp-src="/content/experience-fragments/mgbhp/us/en/site/header/header-mgbhp/_jcr_content/root/mainnav/logo.coreimg{.width}.svg/1730937628751/logo-mgbhp-327-01.svg" data-asset-id="517a83af-f03f-4ae9-818c-04c201635b2a" data-cmp-filereference="/content/dam/mgbhp/aep-25-launch/logo-mgbhp_327_01.svg" id="image-1c4675d489" data-cmp-hook-image="imageV3" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/experience-fragments/mgbhp/us/en/site/header/header-mgbhp/_jcr_content/root/mainnav/logo.coreimg.svg/1730937628751/logo-mgbhp-327-01.svg" class="cmp-image__image" itemprop="contentUrl" alt="Mass General Brigham Health Plan"/> </div> </a> <span class="__mobile-menu-toggle" tabindex="0" role="menu" aria-label="Open menu" aria-expanded="false" aria-controls="navigation"></span> </div> <div class="__search"> <section id="navigationsearch-708d65575d" class="cmp-search" role="search" data-cmp-is="search" data-cmp-min-length="3" data-cmp-results-size="10" aria-expanded="false" aria-controls="search-widget-navigationsearch-708d65575d"> <div class="cmp_search__info" aria-live="polite" role="status"></div> <form data-search-form="" class="cmp-search__form" data-cmp-hook-search="form" method="get" action="/contact/contact-us/mgbhpsearch.mgbhpsearchresults.json/jcr:content/root/mainnav/search" autocomplete="off"> <div class="cmp-search__field"> <input data-search-input class="cmp-search__input" data-cmp-hook-search="input" type="text" id="search-input-navigationsearch-708d65575d" name="fulltext" placeholder="Enter a search term..." role="searchbox" aria-autocomplete="list" aria-haspopup="true" aria-invalid="false" aria-expanded="false" aria-label="Search"/> <button class="cmp-search__clear" aria-label="Clear search" data-cmp-hook-search="clear" type="button"> <i class="cmp-search__clear-icon"></i> </button> <button data-search-btn="" aria-label="Submit search" class="cmp-search__submit" data-search-redirect-url="/search" data-cmp-hook-search="search" type="submit"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M13.8462 17.6537L12.7923 16.5692L16.6115 12.75H4.5V11.25H16.6115L12.7923 7.43075L13.8462 6.34625L19.5 12L13.8462 17.6537Z" fill="#202020"/> </svg> </button> </div> </form> <ul class="cmp-search__results" aria-label="Search results" data-cmp-hook-search="results" role="listbox" aria-multiselectable="false"></ul> <script data-cmp-hook-search="itemTemplate" type="x-template"> <li class="cmp-search__results-list"> <a class="cmp-search__item" data-cmp-hook-search="item" role="option" aria-selected="false"> <span class="cmp-search__item-title" data-cmp-hook-search="itemTitle"></span> </a> </li> </script> </section> <div class="__search-toggle" tabindex="0" role="search" aria-label="Open search" aria-expanded="false" aria-controls="search-widget"></div> </div> <nav class="__nav" itemscope itemtype="http://schema.org/SiteNavigationElement"> <ul class="__menu"> <li class="__item __item--level-0 "> <div class="__item-link-box __structural-page __menu-toggle" tabindex="0" role="navigation" aria-label="Open submenu" aria-expanded="false" aria-controls="submenu"> <span class="__item-link">Shop Plans</span> <span class="__menu-toggle-icon"></span> </div> <div id="submenu"> <div class="__submenu-desktop"> <div class="__submenu-desktop-content"> <div class="__title-group-box"> <h2 class="__title">Shop Plans</h2> <div class="__button"> <a id="navbutton-26b202c790" class="cmp-button" href="/contact/contact-us"> <span class="cmp-button__text">Call now</span> <span class="cmp-button__icon"> <svg width="10" height="16" viewBox="0 0 10 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.26175 8L0.128418 1.86667L1.53342 0.46167L9.07175 8L1.53342 15.5383L0.128418 14.1333L6.26175 8Z"/> </svg> </span> </a> </div> </div> <div class="__category-box"> <div class="__category"> <p class="__category-name">Plans</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/compare-plans">Compare Plans</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/mass-general-brigham-advantage">Advantage (PPO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/advantage-secure-hmo">Advantage Secure (HMO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/advantage-premier-ppo">Advantage Premier (PPO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/advantage-signature-ppo">Advantage Signature (PPO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/download-kit">Decision Support Kit</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Education</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/new-to-medicare">New to Medicare</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/already-on-medicare">Already on Medicare</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/eligibility">Eligibility</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Benefits</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/benefits">Benefits 2025</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/benefits-2024">Benefits 2024</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/rx-information">Rx Information</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/find-doctor">Find a Doctor</a> </li> </ul> </div> </div> </div> </div> <div class="__submenu-mobile"> <div class="__category-box"> <div class="__category"> <p class="__category-name">Plans</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/compare-plans">Compare Plans</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/mass-general-brigham-advantage">Advantage (PPO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/advantage-secure-hmo">Advantage Secure (HMO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/advantage-premier-ppo">Advantage Premier (PPO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/advantage-signature-ppo">Advantage Signature (PPO)</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/download-kit">Decision Support Kit</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Education</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/new-to-medicare">New to Medicare</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/already-on-medicare">Already on Medicare</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/eligibility">Eligibility</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Benefits</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/benefits">Benefits 2025</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/benefits-2024">Benefits 2024</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/rx-information">Rx Information</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/plans/find-doctor">Find a Doctor</a> </li> </ul> </div> </div> <div class="__button"> <a id="navbutton-26b202c790" class="cmp-button" href="/contact/contact-us"> <span class="cmp-button__text">Call now</span> <span class="cmp-button__icon"> <svg width="10" height="16" viewBox="0 0 10 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.26175 8L0.128418 1.86667L1.53342 0.46167L9.07175 8L1.53342 15.5383L0.128418 14.1333L6.26175 8Z"/> </svg> </span> </a> </div> </div> </div> </li> <li class="__item __item--level-0 "> <div class="__item-link-box __structural-page __menu-toggle" tabindex="0" role="navigation" aria-label="Open submenu" aria-expanded="false" aria-controls="submenu"> <span class="__item-link">Member Resources</span> <span class="__menu-toggle-icon"></span> </div> <div id="submenu"> <div class="__submenu-desktop"> <div class="__submenu-desktop-content"> <div class="__title-group-box"> <h2 class="__title">Member Resources</h2> <div class="__button"> </div> </div> <div class="__category-box"> <div class="__category"> <p class="__category-name">Resources</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://member.massgeneralbrighamhealthplan.org/Authentication/LogIn?ReturnUrl=%2f" class="cmp-navigation__item-link">Member Portal</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/member-resources/forms-resources">Forms and Resources</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Directories</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://mgbhealthplan.sapphirethreesixtyfive.com/?ci=MGBHPMedicare" class="cmp-navigation__item-link">Provider Directory</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://sit3xws85.caremark.com/PharmacyLocator/?contractId=H6847&lang=en&year=2024&clientId=H6847" class="cmp-navigation__item-link">Pharmacy Locator</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://www.dentaquest.com/" class="cmp-navigation__item-link">DentaQuest Dental Directory</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://eyedoclocator.eyemedvisioncare.com/mgbhpma/en" class="cmp-navigation__item-link">EyeMed Directory</a> </li> </ul> </div> </div> </div> </div> <div class="__submenu-mobile"> <div class="__category-box"> <div class="__category"> <p class="__category-name">Resources</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://member.massgeneralbrighamhealthplan.org/Authentication/LogIn?ReturnUrl=%2f" class="cmp-navigation__item-link">Member Portal</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/member-resources/forms-resources">Forms and Resources</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Directories</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://mgbhealthplan.sapphirethreesixtyfive.com/?ci=MGBHPMedicare" class="cmp-navigation__item-link">Provider Directory</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://sit3xws85.caremark.com/PharmacyLocator/?contractId=H6847&lang=en&year=2024&clientId=H6847" class="cmp-navigation__item-link">Pharmacy Locator</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://www.dentaquest.com/" class="cmp-navigation__item-link">DentaQuest Dental Directory</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a x-cq-linkchecker="valid" href="https://eyedoclocator.eyemedvisioncare.com/mgbhpma/en" class="cmp-navigation__item-link">EyeMed Directory</a> </li> </ul> </div> </div> <div class="__button"> </div> </div> </div> </li> <li class="__item __item--level-0 __item-active"> <div class="__item-link-box __structural-page __menu-toggle" tabindex="0" role="navigation" aria-label="Open submenu" aria-expanded="false" aria-controls="submenu"> <span class="__item-link">Meet Us</span> <span class="__menu-toggle-icon"></span> </div> <div id="submenu"> <div class="__submenu-desktop"> <div class="__submenu-desktop-content"> <div class="__title-group-box"> <h2 class="__title">Meet Us</h2> <div class="__button"> </div> </div> <div class="__category-box"> <div class="__category"> <p class="__category-name">Contact Options</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1 cmp-navigation__item--active"> <a aria-current="page" class="cmp-navigation__item-link" href="/contact/contact-us">Contact Us</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/request-consultation">Schedule a Consultation </a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/seminar">Attend a Medicare Seminar</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Learn More</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/frequently-asked-questions">Frequently Asked Questions</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/about-us">About Us</a> </li> </ul> </div> </div> </div> </div> <div class="__submenu-mobile"> <div class="__category-box"> <div class="__category"> <p class="__category-name">Contact Options</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1 cmp-navigation__item--active"> <a aria-current="page" class="cmp-navigation__item-link" href="/contact/contact-us">Contact Us</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/request-consultation">Schedule a Consultation </a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/seminar">Attend a Medicare Seminar</a> </li> </ul> </div> <div class="__category"> <p class="__category-name">Learn More</p> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/frequently-asked-questions">Frequently Asked Questions</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1"> <a class="cmp-navigation__item-link" href="/contact/about-us">About Us</a> </li> </ul> </div> </div> <div class="__button"> </div> </div> </div> </li> </ul> <div class="__item"> <a id="button-608af6fc33" class="cmp-button" href="/enroll"> <span class="cmp-button__text"> <span class="--button-text-content">Enroll Now</span> </span> <span class="cmp-button__icon"> <svg width="10" height="16" viewBox="0 0 10 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.26175 8L0.128418 1.86667L1.53342 0.46167L9.07175 8L1.53342 15.5383L0.128418 14.1333L6.26175 8Z"/> </svg> </span> </a> </div> <div class="__search-toggle" tabindex="0" role="search" aria-label="Open search" aria-expanded="false" aria-controls="search-widget"></div> </nav> </div> </div> </div> <div class="breadcrumb"><nav id="breadcrumb-d81e43aab2" class="cmp-breadcrumb" aria-label="Breadcrumb" role="navigation"> <ol class="__list" itemscope itemtype="http://schema.org/BreadcrumbList" role="list"> <li class="__item" aria-posinset="1" aria-setsize="3" role="listitem" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="__item-link" itemprop="item" href="/"> <span itemprop="name">Home</span> </a> <span class="__separator"></span> <meta itemprop="position" content="1"/> </li> <li class="__item" aria-posinset="2" aria-setsize="3" role="listitem" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span class="__item-name" itemprop="item"> <span itemprop="name">Meet Us</span> </span> <span class="__separator"></span> <meta itemprop="position" content="2"/> </li> <li class="__item" aria-current="page" aria-posinset="3" aria-setsize="3" role="listitem" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span itemprop="name">Contact Us</span> <span class="__separator"></span> <meta itemprop="position" content="3"/> </li> </ol> </nav> </div> <div class="maincontent"><div id="main-content"></div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-dd66ac3bba" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="containerlayout aem-GridColumn aem-GridColumn--default--12"><div class="cmp-containerlayout --grid-normal-one-column --full-width --bg-color-dark-blue"> <div class="cmp-containerlayout__content-column "> <div class="contentlayout --paragraph-width"><div class="cmp-contentlayout"> <div class="cmp-contentlayout__content --content-col-content --"> <div class="text component-heading-typography neutral-white-color"> <div id="text-2dd4ab5d37" class="cmp-text"> <h2> </h2> <h2 style=" margin-left: 40.0px; ">We’re here to help</h2> </div> </div> <div class="text component-body-typography neutral-white-color"> <div id="text-957ad5a70a" class="cmp-text"> <p style=" margin-left: 40.0px; ">Connect with our dedicated support team to answer any questions about plans, benefits, or eligibility.</p> <p> </p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="text component-body-typography aem-GridColumn aem-GridColumn--default--12"> </div> <div class="sidebyside aem-GridColumn aem-GridColumn--default--12"><div class="cmp-custom-side-by-side"> <div class="cmp-custom-side-by-side__left --has-image"> <div class="cmp-custom-side-by-side__image-container"> <div class="cmp-custom-side-by-side__cover-container"> <img class="cmp-custom-side-by-side__image" src="/content/dam/mgbhp/aep-25-launch/image-woman_with_clipboard_fullsize-01.jpg" alt="Woman holding a clipboard and laughing while talking with a patient."/> </div> </div> <div class="cmp-custom-side-by-side__content-container --absolute-position"> <h2 class="cmp-custom-side-by-side__title" tabindex="0">Chat with a Medicare Advisor</h2> <div class="cmp-custom-side-by-side__actions"> <div class="button cmp-custom-side-by-side__btn"> <a class="cmp-button" href="/contact/request-consultation" aria-label="Request a call" data-message="Request a call" target="_self" tabindex="0"> <span class="cmp-button__text">Request a call</span> <span class="cmp-button__icon"> <svg width="10" height="16" viewBox="0 0 10 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.26175 8L0.128418 1.86667L1.53342 0.46167L9.07175 8L1.53342 15.5383L0.128418 14.1333L6.26175 8Z"></path> </svg> </span> </a> </div> </div> </div> </div> <div class="cmp-custom-side-by-side__divider"></div> <div class="cmp-custom-side-by-side__right "> <div class="cmp-custom-side-by-side__content-container "> <h2 class="cmp-custom-side-by-side__title" tabindex="0">Call now</h2> <p tabindex="0"><p>Contact one of our expert Medicare Advisors for any questions about our Medicare Advantage plans. We’ll talk you through your options to help you find the right plan, and help you enroll over the phone if you’re ready.</p> <p><b>Call 855-486-3097 TTY 711</b><br /> <b>Oct 1 - Mar 31</b>
<br /> 8 AM-8 PM ET, Mon-Sun<br /> <b><br /> Apr 1 - Sept 30<br /> </b>8 AM-8 PM ET, Mon-Fri</p> </p> </div> </div> </div> </div> <div class="containerlayout aem-GridColumn aem-GridColumn--default--12"><div class="cmp-containerlayout --grid-normal-one-column --site-max-width --bg-color-neutral-white"> <div class="cmp-containerlayout__content-column "> </div> </div> </div> <div class="containerlayout aem-GridColumn aem-GridColumn--default--12"><div class="cmp-containerlayout --site-max-width --grid-normal-one-column --bg-color-neutral-white"> <div class="cmp-containerlayout__content-column "> <div class="enrollnow"><div class="cmp-custom-enroll-now"> <div class="cmp-custom-enroll-now__image-container"> <svg preserveAspectRatio="none" width="365" height="527" viewBox="0 0 365 527" fill="none" xmlns="http://www.w3.org/2000/svg"> <g opacity="0.16"> <path d="M49.0348 197.426H0V356.713H49.0348V197.426Z" fill="white"/> <path d="M105.326 197.426V356.713H154.356V197.426H105.326Z" fill="white"/> <path d="M210.644 197.426V356.713H259.674V197.426H210.644Z" fill="white"/> <path d="M0 167.597H364.992V122.73H0V167.597Z" fill="white"/> <path d="M182.499 0L0 61.1195V107.45L182.499 46.3306L364.992 107.45V61.1195L182.499 0Z" fill="white"/> <path d="M364.992 353.17C364.023 355.863 346.333 386.54 229.812 386.54H135.185C15.6675 387.462 2.27599 403.09 0 404.757V450.598C2.27599 448.931 15.6675 433.303 135.185 432.381H229.812C346.333 432.381 364.023 401.704 364.992 399.011V353.17Z" fill="white"/> <path d="M364.992 429.572C364.023 432.271 346.333 462.948 229.812 462.948H135.185C15.6675 463.865 2.27599 479.492 0 481.159V527C2.27599 525.338 15.6675 509.705 135.185 508.789H229.812C346.333 508.789 364.023 478.112 364.992 475.413V429.572Z" fill="white"/> <path d="M315.97 197.426V348.514C356.166 339.231 364.352 324.911 365 323.108V197.426H315.97Z" fill="white"/> </g> </svg> </div> <div class="cmp-custom-enroll-now__content-container"> <div class="cmp-custom-enroll-now__text-container"> <p class="cmp-custom-enroll-now__title" tabindex="0">Explore our FAQ to get answers to our most common questions.</p> <p tabindex="0"></p> </div> <div class="cmp-custom-enroll-now__buttons-container"> <div class="button cmp-custom-enroll-now__btn"> <a class="cmp-button" href="/contact/frequently-asked-questions" aria-label="Visit FAQ" data-message="Visit FAQ" target="_self" tabindex="0"> <span class="cmp-button__text">Visit FAQ</span> <span class="cmp-button__icon"> <svg width="10" height="16" viewBox="0 0 10 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.26175 8L0.128418 1.86667L1.53342 0.46167L9.07175 8L1.53342 15.5383L0.128418 14.1333L6.26175 8Z"></path> </svg> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="containerlayout --margin-medium-top aem-GridColumn aem-GridColumn--default--12"><div class="cmp-containerlayout --grid-two-column-six-six --site-max-width --bg-color-neutral-white"> <div class="cmp-containerlayout__content-column"> <div class="iconWithTitle"><div class="cmp-icon-with-title"> <div class="_icon-layers"> <span class="__icon-background"> <svg width="274" height="274" viewBox="0 0 274 274" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="97" y="97" width="80" height="80" rx="40" fill="#B1E4E3"/> <circle opacity="0.16" cx="137" cy="137" r="136" stroke="#B1E4E3"/> <circle opacity="0.24" cx="137" cy="137" r="112" stroke="#B1E4E3"/> <circle opacity="0.32" cx="137" cy="137" r="88" stroke="#B1E4E3"/> <circle opacity="0.4" cx="137" cy="137" r="64" stroke="#B1E4E3"/> </svg> </span> <span class=" __icon --teaser-icon-mail --special-icon-mail "> </span> </div> <h2 class="__title"> Connect via mail </span> </div> </div> <div class="contentlayout --margin-medium-left --margin-medium-right"><div class="cmp-contentlayout"> <div class="cmp-contentlayout__content --content-col-content --"> <div class="separator"> <div id="separator-84b0d32e51" class="cmp-separator"> <hr class="cmp-separator__horizontal-rule" aria-hidden="true" role="none"/> </div></div> <div class="text component-body-typography"> <div id="text-146e5d3066" class="cmp-text"> <p>To submit paper forms or contact us via mail, you can address letters to the Mass General Brigham Health Plan mailing address at:<br /> <br /> <b> Mass General Brigham Health Plan
Medicare Advantage</b><br /> <b>399 Revolution Drive, Suite 850</b><br /> <b>Somerville, MA 02145</b></p> </div> </div> </div> </div> </div> </div> <div class="cmp-containerlayout__content-column"> <div class="iconWithTitle"><div class="cmp-icon-with-title"> <div class="_icon-layers"> <span class="__icon-background"> <svg width="274" height="274" viewBox="0 0 274 274" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="97" y="97" width="80" height="80" rx="40" fill="#B1E4E3"/> <circle opacity="0.16" cx="137" cy="137" r="136" stroke="#B1E4E3"/> <circle opacity="0.24" cx="137" cy="137" r="112" stroke="#B1E4E3"/> <circle opacity="0.32" cx="137" cy="137" r="88" stroke="#B1E4E3"/> <circle opacity="0.4" cx="137" cy="137" r="64" stroke="#B1E4E3"/> </svg> </span> <span class=" __icon --teaser-icon-special-phone --special-icon-special-phone "> </span> </div> <h2 class="__title"> Contact Customer Service </span> </div> </div> <div class="contentlayout --margin-medium-left --margin-medium-right"><div class="cmp-contentlayout"> <div class="cmp-contentlayout__content --content-col-content --"> <div class="separator"> <div id="separator-b54e83e61e" class="cmp-separator"> <hr class="cmp-separator__horizontal-rule" aria-hidden="true" role="none"/> </div></div> <div class="text component-body-typography"> <div id="text-8483f449e1" class="cmp-text"> <p>If you are a Mass General Brigham Health Plan member with an active Medicare Advantage plan, contact our Customer Service team for any questions about your plan or benefits.<br /> <b><br /> Call 855-833-3668 TTY 711<br /> Oct 1 - Mar 31
<br /> </b>8 AM-8 PM ET, Mon-Sun</p> <p><b>Apr 1 - Sep 30
<br /> </b>8 AM-8 PM ET, Mon-Fri</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-b4daa4dfe6" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-23792b5be5" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="footer aem-GridColumn aem-GridColumn--default--12"><div class="cmp-custom-footer"> <div class="cmp-custom-footer__top"> <svg preserveAspectRatio="none" width="100%" height="100%" viewBox="0 0 1440 224" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M424.934 85.5C99.5163 85.5 8.45893 212 5.21242e-05 221.5L0 226H1440V0C1397.71 33 1229.52 85.5 1061.34 85.5H424.934Z" fill="#003A96"/> </svg> </div> <div class="cmp-custom-footer__main"> <div class="cmp-custom-footer__main-top"> <div class="cmp-custom-footer__main-top-logo"> <a data-message="MGB Health Plan" href="https://massgeneralbrighamadvantage.org/" tabindex="0"> <img src="/content/dam/mgbhp/footer/footer-logo.svg" alt="logo image"/> </a> </div> <div class="cmp-custom-footer__main-top-links"> <div class="cmp-custom-footer__top-bar-links"> <a href="/plans/compare-plans" class="cmp-custom-footer__top-bar-item" title="Go to Compare plans page" data-message="Compare plans" target="_self" tabindex="0"><span>Compare plans</span></a> <a href="/contact/about-us" class="cmp-custom-footer__top-bar-item" title="Go to About page" data-message="About" target="_self" tabindex="0"><span>About</span></a> <a href="/plans/find-doctor" class="cmp-custom-footer__top-bar-item" title="Go to Search for providers page" data-message="Search for providers" target="_self" tabindex="0"><span>Search for providers</span></a> <a href="/contact/request-consultation" class="cmp-custom-footer__top-bar-item" title="Go to Meetings page" data-message="Meetings" target="_self" tabindex="0"><span>Meetings</span></a> <a href="/plans/rx-information" class="cmp-custom-footer__top-bar-item" title="Go to Look up Rx info page" data-message="Look up Rx info" target="_self" tabindex="0"><span>Look up Rx info</span></a> <a href="/contact/contact-us" class="cmp-custom-footer__top-bar-item" title="Go to Contact page" data-message="Contact" target="_self" tabindex="0"><span>Contact</span></a> </div> <div class="cmp-custom-footer__social-media-links"> <a href="https://www.facebook.com/MGBHealthPlan/" class="cmp-custom-footer__social-media-item" data-message="Facebook" target="_self" tabindex="0"><img src="/content/dam/mgbhp/footer/social-media-icons/fb-icon.svg" alt="facebook icon"/> </a> <a href="https://www.instagram.com/mgbhealthplan/" class="cmp-custom-footer__social-media-item" data-message="Instagram" target="_self" tabindex="0"><img src="/content/dam/mgbhp/footer/social-media-icons/instagram-icon.svg" alt="instagram icon"/> </a> <a href="https://www.youtube.com/channel/UChkuvuY5gEoHRMhA3maf2cA" class="cmp-custom-footer__social-media-item" data-message="Youtube" target="_self" tabindex="0"><img src="/content/dam/mgbhp/footer/social-media-icons/youtube-icon.svg" alt="youtube icon"/> </a> <a href="https://www.linkedin.com/company/mgbhealthplan" class="cmp-custom-footer__social-media-item" data-message="LinkedIn" target="_self" tabindex="0"><img src="/content/dam/mgbhp/footer/social-media-icons/linkedin-icon.svg" alt="linkedin icon"/> </a> </div> </div> </div> <div class="cmp-custom-footer__main-middle"> <p><p>© 2024 Mass General Brigham Health Plan, Inc. Mass General Brigham Health Plan is an HMO-POS/PPO organization with a Medicare contract. Enrollment in Mass General Brigham Health Plan depends on contract renewal. Other providers/pharmacies are included in our network.</p> <p> </p> <p>Y0166_0860MKT_M2025A</p> <p>Last updated: 10/1/2024 - Pending CMS approval</p> </p> </div> <div class="cmp-custom-footer__main-bottom" alert-message="This link takes you away from the Mass General Brigham Health Plan Medicare Advantage website."> <a href="https://secure.ethicspoint.com/domain/media/en/gui/47250" class="cmp-custom-footer__bottom-bar-item" title="Go to Report a compliance issue page" data-message="Report a compliance issue" target="_blank" tabindex="0" x-cq-linkchecker="skip"><span>Report a compliance issue</span></a> <a href="https://www.medicare.gov/my/medicare-complaint" class="cmp-custom-footer__bottom-bar-item" title="Go to Medicare complaint website" data-message="Medicare complaint website" target="_blank" tabindex="0" x-cq-linkchecker="skip"><span>Medicare complaint website</span></a> <a href="https://resources.massgeneralbrighamhealthplan.org/members/medicareadvantage/DOC_MedAdv_NonDiscrimination.pdf" class="cmp-custom-footer__bottom-bar-item" title="Open Non-discrimination notice file" data-message="Non-discrimination notice" target="_blank" tabindex="0" x-cq-linkchecker="skip"><span>Non-discrimination notice</span></a> <a href="https://massgeneralbrighamhealthplan.org/privacy" class="cmp-custom-footer__bottom-bar-item" title="Go to Disclaimer, privacy, and security page" data-message="Disclaimer, privacy, and security" target="_blank" tabindex="0" x-cq-linkchecker="skip"><span>Disclaimer, privacy, and security</span></a> <a href="https://resources.massgeneralbrighamhealthplan.org/members/privacy-practices.pdf" class="cmp-custom-footer__bottom-bar-item" title="Open Notice of privacy practices file" data-message="Notice of privacy practices" target="_blank" tabindex="0" x-cq-linkchecker="skip"><span>Notice of privacy practices</span></a> <a href="https://massgeneralbrighamhealthplan.org/web-accessibility-statement" class="cmp-custom-footer__bottom-bar-item" title="Go to Web accessibility statement page" data-message="Web accessibility statement" target="_blank" tabindex="0" x-cq-linkchecker="skip"><span>Web accessibility statement</span></a> <a href="https://resources.massgeneralbrighamhealthplan.org/members/medicareadvantage/DOC_MedAd_Babel.pdf" class="cmp-custom-footer__bottom-bar-item" title="Open Multi-language interpreter services file" data-message="Multi-language interpreter services" target="_blank" tabindex="0" x-cq-linkchecker="skip"><span>Multi-language interpreter services</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script async src="/etc.clientlibs/core/wcm/components/commons/site/clientlibs/container.lc-0a6aff292f5cc42142779cde92054524-lc.min.js"></script> <script async src="/etc.clientlibs/mgbhp/clientlibs/clientlib-base.lc-8a0b9b4b439c039a135646a7540c47bb-lc.min.js"></script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10