Genie Scam Detector

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</div> <div class="t-genie__view__lp"> <div class="c-nav--sticky__container"> <header class="c-nav__container c-nav--sticky l-container--fullwidth"> <a class="c-nav__aria-skip" href="#mainContent">Skip to Main Content</a> <div class="c-nav l-container"> <div class="c-nav__row c-nav__logo-ctas"> <div class="c-nav__logo"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/nav_logo_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/nav_logo_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img class="c-nav__logo__img" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/nav_logo_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/nav_logo_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/nav_logo_d.png" alt="Norton Genie Logo" loading="eager"/> </picture> </div> <button type="button" class="c-nav__cta t-btn t-btn--md t-btn--primary c-iframe__trigger t__hide-phone t__hide-tablet" data-inid="nortoncom-genie-scam-detector_nav_mynorton-genie-webapp"> Try Genie Online </button> <a class="t-btn--appstore-cta t__hide-android t__hide-mobile-android" data-linklocation="nav" href="https://norton.sng.link/Dysci/9i6i/1cf4" target="_blank"> <picture class="t__hide-desktop"> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_black_2x_m.png" media="(prefers-color-scheme:light)"/> <img src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_white_2x_m.png" alt="Download on the App Store"/> </picture> <picture class="t__hide-phone t__hide-tablet"> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_black_2x_d.png" media="(prefers-color-scheme:light)"/> <img src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_white_2x_d.png" alt="Download on the App Store"/> </picture> </a> <a class="t-btn--android-cta t__show-any-desktop-android" data-linklocation="nav" href="https://norton.sng.link/Dysci/xuxq/m8ue" target="_blank"> <img class="t__hide-desktop" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_google_black_2x_m.png" alt="Download on the Google Play"/> <img class="t__hide-phone t__hide-tablet" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_google_black_2x_d.png" alt="Download on the Google Play"/> </a> </div> <div class="c-nav__row c-nav__disclaimer"> <div class="c-nav__disclaimer-text"> </div> </div> </div> </header> </div>  <div class="c-hero__container l-container--fullwidth"> <div class="c-hero l-container aem-Grid aem-Grid--12" id="mainContent"> <div class="c-hero__copy container responsivegrid aem-GridColumn aem-GridColumn--phone--12 aem-GridColumn--tablet--6 aem-GridColumn--default--6"> <h1>Your聽<strong>free</strong>聽AI-powered scam detector</h1> <p>Think your texts, emails, or social media messages are scams? Are the websites you鈥檙e visiting risky? Just ask Norton Genie and you鈥檒l know instantly鈥攜our wish is our command!</p> <div class="c-hero__ctas-disclaimer"> <div class="c-hero__row c-hero__ctas"> <button type="button" class="c-hero__cta__1 t-btn t-btn--lg t-btn--primary c-iframe__trigger t__hide-phone t__hide-tablet" data-inid="nortoncom-genie-scam-detector_hero-top_mynorton-genie-webapp"> Try Genie Online </button> <a class="t-btn--appstore-cta t__hide-android" data-linklocation="heroTop" href="https://norton.sng.link/Dysci/9i6i/1cf4" target="_blank"> <picture class="t__hide-desktop"> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_black_2x_m.png" media="(prefers-color-scheme:light)"/> <img src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_white_2x_m.png" alt="Download on the App Store"/> </picture> <picture class="t__hide-phone t__hide-tablet"> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_black_2x_d.png" media="(prefers-color-scheme:light)"/> <img src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_white_2x_d.png" alt="Download on the App Store"/> </picture> </a> <a class="t-btn--android-cta t__show-any-desktop-android " data-linklocation="heroTop" href="https://norton.sng.link/Dysci/xuxq/m8ue" target="_blank"> <img class="t__hide-desktop" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_google_black_2x_m.png" alt="Download on the Google Play"/> <img class="t__hide-phone t__hide-tablet" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_google_black_2x_d.png" alt="Download on the Google Play"/> </a> </div> <div class="c-hero__row c-hero__disclaimer"></div> </div> </div> <div class="c-hero__right container responsivegrid aem-GridColumn aem-GridColumn--phone--12 aem-GridColumn--tablet--6 aem-GridColumn--default--6 aem-GridColumn--extendRight"> <picture class="t__hide-phone t__hide-tablet"> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img class="c-hero__right__img" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_d.png" alt="" loading="eager"/>  </picture> <picture class="t__hide-desktop"> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_light_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_light_m_2x.png 2x" media="(prefers-color-scheme:light)"/> <img class="c-hero__right__img" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_m_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/hero_m.png" alt="" loading="eager"/>  </picture> </div> </div> </div> <div class="c-benefits-bar__container l-container--fullwidth"> <div class="c-benefits-bar l-container"> <div class="c-benefits-bar__item"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_1_blue.svg" media="(prefers-color-scheme:light)"/> <img class="c-benefits-bar__item__img" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_1.svg" alt="" loading="eager"/> </picture> <p class="c-benefits-bar__item__text">Spot scams in seconds</p> </div> <div class="c-benefits-bar__item"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_2_blue.svg" media="(prefers-color-scheme:light)"/> <img class="c-benefits-bar__item__img" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_2.svg" alt="" loading="eager"/> </picture> <p class="c-benefits-bar__item__text">Hassle-free scam detection</p> </div> <div class="c-benefits-bar__item"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_3_blue.svg" media="(prefers-color-scheme:light)"/> <img class="c-benefits-bar__item__img" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_3.svg" alt="" loading="eager"/> </picture> <p class="c-benefits-bar__item__text">Stay ahead of threats</p> </div> <div class="c-benefits-bar__item"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_4_blue.svg" media="(prefers-color-scheme:light)"/> <img class="c-benefits-bar__item__img" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/benefits_4.svg" alt="" loading="eager"/> </picture> <p class="c-benefits-bar__item__text">Simple, but powerful</p> </div> </div> </div>  <div class="l-container--fullwidth t-section__cards-vid-baits c-vid__container"> <div class="l-container"> <div class="c-vid"> <iframe id="video-one-genie-a2af128aab" class="c-vid__iframe" src="https://www.youtube-nocookie.com/embed/VuCxqOpuysQ?rel=0" title="Youtube video player" frameborder="0" allow="accelerometer; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe> </div> </div> </div> <div class="l-container--fullwidth t-section__cards-vid-baits"> <div class="l-container">  <div class="c-container aem-Grid aem-Grid--12">  <div class="c-card__container responsivegrid aem-GridColumn aem-GridColumn--phone--12 aem-GridColumn--tablet--6 aem-GridColumn--default--6"> <div class="c-card"> <h2 class="c-card__title">What is聽<strong>Norton Genie</strong>?</h2> <p class="c-card__p">Genie is an industry leading AI-powered scam detection tool and brand-new innovation from Norton. Genie is always learning, so every time you upload a suspicious text, email, or web address you鈥檙e helping make Genie smarter.</p> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img class="c-card__img t__hide-phone t__hide-tablet" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_d.png" alt=""/> </picture> <picture> <source srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_light_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_light_m_2x.png 2x" media="(prefers-color-scheme:light)"/> <img class="c-card__img t__hide-desktop" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_m_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_1_m.png" alt=""/> </picture> </div> </div>  <div class="c-card__container responsivegrid aem-GridColumn aem-GridColumn--phone--12 aem-GridColumn--tablet--6 aem-GridColumn--default--6"> <div class="c-card"> <h2 class="c-card__title">So聽<strong>easy to use</strong>, it's like magic</h2> <p class="c-card__p">Just upload a screenshot, or copy and paste the text message, social media post, email, or website you want checked. Know in seconds if it could be a scam. Genie can also answer any scam questions you have plus give you tips on what to do next.</p> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img class="c-card__img t__hide-phone t__hide-tablet" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_d.png" alt=""/> </picture> <picture> <source srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_light_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_light_m_2x.png 2x" media="(prefers-color-scheme:light)"/> <img class="c-card__img t__hide-desktop" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_m_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/card_2_m.png" alt=""/> </picture> </div> </div> </div>  <div class="c-bait__container"> <div class="c-bait"> <div class="c-bait__copy"> <h3 class="c-bait__copy__title">The more you use it, the聽<strong>smarter</strong>聽it gets</h3> <p class="c-bait__copy__description">Unfortunately, criminals keep finding new ways to trick you. Genie is powered by advanced AI so the more you use it, the smarter it gets at detecting new scams. The more messages you upload, the more it evolves, keeping you even safer in the future.</p> </div> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="c-bait__img t__hide-phone" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_d.png"/> </picture> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_light_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_light_m_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="c-bait__img t__hide-desktop t__hide-tablet" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_m_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_1_m.png"/> </picture> </div> </div>  <div class="c-bait__container c-bait--rightCopy"> <div class="c-bait"> <div class="c-bait__copy"> <h3 class="c-bait__copy__title">Why you need a聽<strong>scam detector</strong></h3> <p class="c-bait__copy__description">Criminals are so good at making scams look like actual messages, that it's easy to get tricked into opening, clicking, or sharing shady links. Genie can tell you if it could be a scam before you get scammed!</p> </div> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="c-bait__img t__hide-phone" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_d.png"/> </picture> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_light_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_light_m_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="c-bait__img t__hide-desktop t__hide-tablet" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_m_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_2_m.png"/> </picture> </div> </div>  <div class="c-bait__container"> <div class="c-bait"> <div class="c-bait__copy"> <h3 class="c-bait__copy__title"><strong>Norton + AI.</strong><br /> Paving the way for next-gen cybersecurity</h3> <p class="c-bait__copy__description">We've combined decades of cybersecurity experience with AI innovation to create Genie, leading the way in next-gen scam protection. It's world-class expertise at your service.</p> </div> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="c-bait__img t__hide-phone" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_d.png"/> </picture> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_light_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_light_m_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="c-bait__img t__hide-desktop t__hide-tablet" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_m_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/bait_3_m.png"/> </picture> </div> </div> </div> </div>   <div class="c-zoomslider__container c-container t-section--bg-overflow l-container--fullwidth"> <div class="a__bgimg"> <svg width="1440" height="576" viewBox="0 0 1440 576" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_3365_401122)"> <g opacity="0.2" clip-path="url(#clip1_3365_401122)"> <path opacity="0.166667" d="M2160.11 25.128C2022.87 289.894 1559.18 381.798 1203.9 394.411C848.607 407.025 598.931 339.232 224.379 303.746C-152.076 269.111 -651.505 265.931 -928.304 -0.0849818C-1203.2 -266.954 -1256.49 -793.837 -1037.9 -1111.59C-821.212 -1428.49 -335.577 -1532.59 49.4094 -1565.6C432.493 -1597.76 713.908 -1556.01 1010.92 -1469.24C1307.93 -1382.47 1616.74 -1248.98 1865.74 -963.416C2111.96 -678.972 2299.26 -240.491 2160.11 25.128Z" stroke="white" stroke-linecap="round"/> <path opacity="0.333333" d="M2057.26 144.641C1901.76 388.107 1445.7 438.333 1101.25 421.193C756.795 404.053 521.351 318.244 162.431 253.232C-198.4 188.883 -680.795 144.668 -925.338 -134.119C-1167.97 -413.57 -1173.98 -924.963 -935.291 -1212.71C-698.518 -1499.8 -220.192 -1559.96 154.725 -1560C527.729 -1559.37 796.095 -1496 1075.65 -1388.03C1355.2 -1280.06 1642.12 -1126.16 1858.11 -830.857C2071.51 -536.858 2214.67 -99.4881 2057.26 144.641Z" stroke="white" stroke-linecap="round"/> <path opacity="0.5" d="M1946.85 250.359C1775.74 471.421 1330.94 482.005 999.716 437.087C668.497 392.168 448.469 290.281 107.394 198.176C-235.584 106.549 -697.706 24.225 -909.935 -263.815C-1120.26 -552.333 -1082.11 -1044.14 -826.837 -1300.88C-573.472 -1557.14 -106.309 -1575.42 255.808 -1544.49C616.022 -1513.08 869.777 -1430.03 1130.5 -1303.21C1391.23 -1176.39 1655.12 -1004.83 1838.36 -703.285C2019.2 -403.204 2119.87 28.817 1946.85 250.359Z" stroke="white" stroke-linecap="round"/> <path opacity="0.666667" d="M1830.47 342.194C1646.42 540.044 1216.21 513.327 900.366 442.791C584.524 372.254 380.868 256.292 59.547 139.678C-263.653 23.3671 -702.641 -93.8975 -882.858 -387.762C-1061.2 -681.928 -982.336 -1150.48 -714.015 -1375.58C-447.574 -1600.37 4.87806 -1579.18 351.738 -1519.5C696.719 -1459.52 934.537 -1358.83 1175.34 -1215.58C1416.15 -1072.33 1656.18 -885.906 1807.26 -581.488C1956.15 -278.676 2016.39 144.042 1830.47 342.194Z" stroke="white" stroke-linecap="round"/> <path opacity="0.833333" d="M1709.69 419.818C1515.41 593.939 1102.8 532.535 804.204 438.696C505.606 344.856 319.052 216.861 19.0811 78.4451C-282.727 -59.8381 -696.116 -208.675 -844.967 -505.065C-991.982 -801.587 -876.163 -1243.68 -598.3 -1436.87C-322.276 -1629.92 112.252 -1571.96 441.684 -1485.94C769.278 -1399.78 990.073 -1283.56 1210.14 -1126.34C1430.2 -969.124 1645.86 -770.635 1765.71 -466.566C1883.6 -164.217 1905.81 245.563 1709.69 419.818Z" stroke="white" stroke-linecap="round"/> <path d="M1586.11 482.914C1384.29 633.082 991.943 539.835 712.172 425.131C432.401 310.426 263.448 172.457 -13.8934 15.0291C-293.017 -142.426 -678.747 -319.313 -797.203 -615.089C-913.878 -910.837 -765.087 -1323.72 -481.133 -1485.11C-198.96 -1646.54 214.786 -1554.75 524.919 -1444.93C833.272 -1335.14 1036.2 -1205.56 1234.98 -1036.85C1433.76 -868.142 1624.81 -660.351 1714.69 -359.664C1802.81 -60.785 1789.72 332.772 1586.11 482.914Z" stroke="white" stroke-linecap="round"/> </g> </g> <defs> <clipPath id="clip0_3365_401122"> <rect width="1440" height="576" fill="white"/> </clipPath> <clipPath id="clip1_3365_401122"> <rect width="3562.99" height="3562.99" fill="white" transform="translate(2423.56 -2225.02) rotate(90.868)"/> </clipPath> </defs> </svg> </div> <div class="l-container a__bgimg__foreground">  <div class="c-zoomslider__aside"> <h3 class="c-zoomslider__aside__title">Phishing and smishing is at an all-time high</h3> <div class="c-zoomslider__aside__description"><p>Know if a link is safe before clicking. Random links can lead to websites that could steal your personal info and more.</p> <ul> <li>Expose email scams (phishing)</li> <li>Expose text scams (smishing)</li> <li>Give advice on what to do next</li> </ul> </div> </div>  <div class="c-zoomslider glide" data-slides="3"> <div class="c-zoomslider__slider glide__track" data-glide-el="track"> <ul class="glide__slides"> <li class="glide__slide c-zoomslider__slide c-zoomslider__slide-1"> <div class="c-zoomslider__slide__number">3 in 4 </div> <div class="c-zoomslider__slide__descr">3 in 4 consumers say they are <strong>worried about their family members</strong> falling victim to scams<sup>1</sup><strong><sup><br /> </sup><br /> <sup> </sup></strong></div> </li> <li class="glide__slide c-zoomslider__slide c-zoomslider__slide-2"> <div class="c-zoomslider__slide__number">20 </div> <div class="c-zoomslider__slide__descr">Scammers target consumers with 20 <strong>scam attempts on average a week<sup>1</sup><br /> <br /> <sup></sup></strong></div> </li> <li class="glide__slide c-zoomslider__slide c-zoomslider__slide-3"> <div class="c-zoomslider__slide__number">70% </div> <div class="c-zoomslider__slide__descr">Nearly 70% of consumers find it's <strong>harder to tell if a message is legitimate</strong> than it used to be<sup>1</sup> </div> </li> </ul> </div> <div class="glide__arrows" data-glide-el="controls"> <button class="glide__arrow glide__arrow--left" data-glide-dir="<" aria-label="Left Arrow"> <svg xmlns="http://www.w3.org/2000/svg" width="17" height="18" viewBox="0 0 17 18" fill="none"> <path d="M5.46497 14.1322L10.5812 9.01594L5.46497 3.89967" stroke="black" stroke-width="1.27907" stroke-linecap="round"/> </svg> </button> <button class="glide__arrow glide__arrow--right" data-glide-dir=">" aria-label="Right Arrow"> <svg xmlns="http://www.w3.org/2000/svg" width="17" height="18" viewBox="0 0 17 18" fill="none"> <path d="M5.46497 14.1322L10.5812 9.01594L5.46497 3.89967" stroke="black" stroke-width="1.27907" stroke-linecap="round"/> </svg> </button> </div> <div class="glide__bullets" data-glide-el="controls[nav]"> <button class="glide__bullet" data-glide-dir="=0" aria-label="Slide 1"></button> <button class="glide__bullet" data-glide-dir="=1" aria-label="Slide 2"></button> <button class="glide__bullet" data-glide-dir="=2" aria-label="Slide 3"></button> </div> </div> <p class="c-zoomslider__footnote">1.聽Based on an online survey of 12,056 adults conducted by Gen, May 2023.</p> </div> </div>  <div class="c-hero__container l-container--fullwidth c-hero--centered"> <div class="c-hero l-container aem-Grid aem-Grid--12"> <div class="c-hero__copy container responsivegrid aem-GridColumn aem-GridColumn--phone--12 aem-GridColumn--tablet--10 aem-GridColumn--default--8"> <h2 class="h1">Upgrade your digital<br /> safety聽<strong>for free</strong>聽today</h2> <p>Download Genie on iOS or try it on your desktop or web browser today.</p> <div class="c-hero__ctas-disclaimer"> <div class="c-hero__row c-hero__ctas"> <button type="button" class="c-hero__cta__1 t-btn t-btn--lg t-btn--primary c-iframe__trigger t__hide-phone t__hide-tablet" data-inid="nortoncom-genie-scam-detector_hero-bottom_mynorton-genie-webapp"> Try Genie Online </button> <a class="t-btn--appstore-cta t__hide-android" data-linklocation="heroBot" href="https://norton.sng.link/Dysci/9i6i/1cf4" target="_blank"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_black_2x_m.png" media="(prefers-color-scheme:light)"/> <img class="t__hide-desktop" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_white_2x_m.png" alt="Download on the App Store"/> </picture> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_black_2x_d.png" media="(prefers-color-scheme:light)"/> <img class="t__hide-phone t__hide-tablet" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_appstore_white_2x_d.png" alt="Download on the App Store"/> </picture> </a> <a class="t-btn--android-cta t__show-any-desktop-android" data-linklocation="heroBot" href="https://norton.sng.link/Dysci/xuxq/m8ue" target="_blank"> <img class="t__hide-desktop" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_google_black_2x_m.png" alt="Download on the Google Play"/> <img class="t__hide-phone t__hide-tablet" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/cta_google_black_2x_d.png" alt="Download on the Google Play"/> </a> </div> <div class="c-hero__row c-hero__disclaimer"></div> </div> </div> </div> </div>  <div class="t-section__faq-brandedhero c-container t-section--bg-overflow l-container--fullwidth"> <div class="a__bgimg"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq_bg_light_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq_bg_light_d_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="a__bgimg__img t__hide-phone" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq-bg_d.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq-bg_d_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq-bg_d.png"/> </picture> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq_bg_light_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq_bg_light_m_2x.png 2x" media="(prefers-color-scheme:light)"/> <img alt="" class="a__bgimg__img t__hide-desktop t__hide-tablet" loading="lazy" srcset=" https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq-bg_m.png, https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq-bg_m_2x.png 2x" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/faq-bg_m.png"/> </picture> </div> <div class="l-container a__bgimg__foreground"> <div class="aem-Grid aem-Grid--12">    <div class="c-faq__container container responsivegrid aem-GridColumn aem-GridColumn--phone--12 aem-GridColumn--tablet--8 aem-GridColumn--default--8"> <h3 class="c-faq__heading">Frequently Asked Questions</h3> <div class="c-faq"> <div class="c-faq__item" data-faq="1"> <div class="c-faq__trigger" aria-controls="faq1" aria-expanded="false"> <h3 class="c-faq__trigger-heading">How is Genie AI-powered?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq1" role="region" tabindex="-1"> <p>AI influences the Genie experience in two key ways. The first is that it enables a conversation so you can ask it questions and it can provide answers. The second has to do with the scam analysis itself. The message is being scanned by the AI for several factors such as the intent of the message in order to build a threat assessment. From there, Genie can advise you whether the message is a scam. As Genie sees more scams, it will get smarter at detecting new threats.</p> </div> </div> <div class="c-faq__item" data-faq="2"> <div class="c-faq__trigger" aria-controls="faq2" aria-expanded="false"> <h3 class="c-faq__trigger-heading">What are some prevalent types of email and text scams?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq2" role="region" tabindex="-1"> <p>Have you ever received a message telling you that your package has been delayed or that you鈥檝e missed a utility bill payment? Scammers send enticing messages to get you to engage, so they can commit financial fraud or identity theft. It鈥檚 common for them to send fake text messages promising free prizes, gift cards, or coupons; offering low or no interest credit cards; or promising to help you pay off your student loans. Also be aware of messages claiming there is suspicious activity on your account, or a problem with your payment information. Genie can help you discern if these messages are scams.</p> <p>For more information, check out this Norton article on聽<a href="https://us.norton.com/blog/online-scams/types-of-phishing">20 types of phishing attacks and prevention</a>. And here are <a href="https://us.norton.com/blog/online-scams/paypal-scams">common PayPal scams to know and avoid</a>.</p> </div> </div> <div class="c-faq__item" data-faq="3"> <div class="c-faq__trigger" aria-controls="faq3" aria-expanded="false"> <h3 class="c-faq__trigger-heading">Why is it important to avoid clicking on links in texts or emails from unknown senders?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq3" role="region" tabindex="-1"> <p>Clicking on links from unknown senders can have a variety of outcomes from no adverse effects to inadvertently downloading malware to your device. Phishing and smishing attacks are fast growing techniques cybercriminals use to trick you into clicking onto links in email, text messages, or social posts, with the purpose of taking you to a website where they can commit financial fraud or steal your identity.</p> <p>Learn more about phishing and how to avoid these types of scams. Read how to <a href="https://us.norton.com/blog/emerging-threats/smishing">recognize and avoid smishing attacks</a>.</p> </div> </div> <div class="c-faq__item" data-faq="4"> <div class="c-faq__trigger" aria-controls="faq4" aria-expanded="false"> <h3 class="c-faq__trigger-heading">What iOS version is needed to make the Genie app work on iPhone?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq4" role="region" tabindex="-1"> <p>The Genie app requires iOS version 14.0 and greater.</p> </div> </div> <div class="c-faq__item" data-faq="5"> <div class="c-faq__trigger" aria-controls="faq5" aria-expanded="false"> <h3 class="c-faq__trigger-heading">Where can I post my feedback on Norton Genie?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq5" role="region" tabindex="-1"> <p>You can post your feedback on the <a href="https://community.norton.com/en/forums/norton_genie" title="Follow link">Norton Genie</a>聽community board.</p> </div> </div> <div class="c-faq__item" data-faq="6"> <div class="c-faq__trigger" aria-controls="faq6" aria-expanded="false"> <h3 class="c-faq__trigger-heading">How can I report phishing scams to the authorities?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq6" role="region" tabindex="-1"> <p>If you want to share your messages with the authorities so they can investigate, there are a couple of options. If you are in the US, you can submit phishing emails to the <a href="https://reportfraud.ftc.gov/#/" target="_blank">Federal Trade Commission (FTC)</a>. The FTC is responsible for investigating and prosecuting fraudulent activities, including phishing scams. You can forward your phishing email to <a href="mailto:spam@uce.gov">spam@uce.gov</a>. To report a text message scam to the FTC, take a screenshot of the text message and forward the text to SPAM or 7726. You鈥檒l then receive an automated response.</p> <p>If you are outside the US, you can submit phishing emails to the Anti-Phishing Working Group (APWG) at <a href="mailto:reportphishing@apwg.org">reportphishing@apwg.org</a>. They are a non-profit organization with a mandate to help protect other internet users from fraud including phishing scams.</p> </div> </div> <div class="c-faq__item" data-faq="7"> <div class="c-faq__trigger" aria-controls="faq7" aria-expanded="false"> <h3 class="c-faq__trigger-heading">Is Norton Genie available in multiple languages?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq7" role="region" tabindex="-1"> <p>Genie is only available in English at the moment.</p> </div> </div> <div class="c-faq__item" data-faq="8"> <div class="c-faq__trigger" aria-controls="faq8" aria-expanded="false"> <h3 class="c-faq__trigger-heading">Can Genie evaluate scams in non-English text?</h3> <div class="c-faq__trigger-icon"> <svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1 1.5L6 6.5L11 1.5" stroke="#FEEB29" stroke-width="1.25" stroke-linecap="round"/> </svg> </div> </div> <div class="c-faq__expandable" data-expanded="false" id="faq8" role="region" tabindex="-1"> <p>No, it can only assess English text. However, if your submission includes a website link (URL), Genie can analyze it regardless of the language.</p> </div> </div> </div> </div>  </div>  <div class="c-brandedhero aem-Grid aem-Grid--12"> <div class="c-brandedhero__copy container responsivegrid aem-GridColumn aem-GridColumn--phone--10 aem-GridColumn--tablet--10 aem-GridColumn--default--8"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_norton_logo_on_light.svg" media="(prefers-color-scheme:light)"/> <img class="c-brandedhero__brand-logo" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_norton_logo_on_dark.svg" alt="Norton Logo"/> </picture> <p class="c-brandedhero__description">Count on decades of experience and a proven track record of keeping you and your family safer every day</p> <a class="c-brandedhero__cta" href="https://norton.com" target="_blank">Visit Norton <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_external_link_icon_blue.svg" media="(prefers-color-scheme:light)"/> <img src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_external_link_icon.svg" alt=""/> </picture> </a> </div> </div> </div> </div>  <footer class="c-footer l-container--fullwidth" role="contentinfo"> <div class="l-container"> <nav class="c-footer__nav" aria-label="Footer" role="navigation"> <picture class="c-footer__logo">  <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_norton_logo_on_light.svg" media="(prefers-color-scheme:light)"/> <img src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_norton_logo_on_dark.svg" alt="Norton Logo"/> </picture> <a class="c-footer__nav__item" href="https://www.gendigital.com/legal/">Legal</a> <a class="c-footer__nav__item" href="https://www.gendigital.com/legal/terms-of-use/">Terms of Use</a> <a class="c-footer__nav__item" href="https://www.gendigital.com/privacy">Privacy</a> <a class="c-footer__nav__item" href="https://www.gendigital.com/accessibility-policy">Access</a> <a class="c-footer__nav__item" href="https://status.norton.com">System Status</a> </nav> <div class="c-footer__below-nav"> <picture> <source srcset="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_norton_logo_on_light.svg" media="(prefers-color-scheme:light)"/> <img class="c-footer__logo" src="https://www.nortonlifelock.com/content/dam/norton/special-projects/genie/brandedhero_norton_logo_on_dark.svg" alt="Norton Logo"/> </picture> <p class="c-footer__copyright">© 2024 Gen Digital Inc. 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