CINXE.COM

<!DOCTYPE html><html><head> <meta charset="UTF-8"><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="viewport" content="width=device-width, minimum-scale=1, maximum-scale=1" /> <meta name="google-site-verification" content="VuBFdaiE5IFGiBLLqyuRAEHVYXOSXrW7KolQ2WLlk3E" /><meta name="yandex-verification" content="ab98d62832f19143" /> <meta name="msvalidate.01" content="047531B20DDA562E53A3964B4764C73C" />  <title>Connecting the Dots with Customer Experiences </title><meta name="description" content=" Today’s consumers are digitally connected, quick to share their views with followers and often reliant on recommendations, likes and social..."> <meta property="og:url" content="https://sales.cioapplications.com/cxoinsights/connecting-the-dots-with-customer-experiences-nid-2748.html" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Connecting the Dots with Customer Experiences" /> <meta property="og:description" content=" Today’s consumers are digitally connected, quick to share their views with followers and often reliant on recommendations, likes and social..." /> <meta property="og:image" content="https://www.cioapplications.com/newstransfer/upload/xg8ghUntitled-25.jpg" /> <meta property="og:site_name" content="CIO Applications"><link rel="canonical" href="https://sales.cioapplications.com/cxoinsights/connecting-the-dots-with-customer-experiences-nid-2748.html" /> <meta name="keyword" content="cioapplications magazine, technology solutions, solution providers, vendors technology magazine" /> <link rel="shortcut icon" type="image/png" href="/images/cioapplication.png" /><link rel='stylesheet' id='fonts-css' href='' type='text/css' media='all'/><link rel="stylesheet" id="fonts-css" href="/cssweb/css/font-awesome.min4906.css?ver=4.7" type="text/css" media="all"><link rel="stylesheet" id="fonts-css" href="/cssweb/css.css" type="text/css" media="all"><link rel="stylesheet" id="base-css" href="/cssweb/base4906.css" type="text/css" media="all"><link rel="stylesheet" id="bootstrap-css" href="/cssweb/bootstrap.css" type="text/css" media="all"><link rel="stylesheet" id="prettyPhoto-css" href="/cssweb/prettyPhoto4906.css" type="text/css" media="all"><link rel="stylesheet" id="EnFonto-css" href="/cssweb/style4906.css" type="text/css" media="all"><link rel="stylesheet" id="animate_custom-css" href="/cssweb/animate-custom4906.css" type="text/css" media="all"><link rel="stylesheet" id="main_css-css" href="/cssweb/main4906_v1.css" type="text/css" media="all"><link rel="stylesheet" id="responsive-css" href="/cssweb/responsive4906.css" type="text/css" media="all"><link rel="stylesheet" id="dark_style-css" href="/cssweb/dark4906.css" type="text/css" media="all"><link rel="stylesheet" id="skin_default-css" href="/cssweb/skins4906.css" type="text/css" media="all"><link rel="stylesheet" href="/autopop/css/style1.css" /><link rel="stylesheet" id="fonts-css" href="/cssweb/tech_css/jQuery.verticalCarousel.css" type="text/css" media="all"><link rel="stylesheet" id="fonts-css" href="/cssweb/tech_css/style.css" type="text/css" media="all"><link rel="stylesheet" type="text/css" href="/cssweb/cio_v1.css" media="screen,print" crossorigin="anonymous"><link href="/header/css/bootstrap_head.css" rel="stylesheet"><link href="/header/menu.css" rel="stylesheet"><link href="/header/css/font-awesome.css" rel="stylesheet"><link href="https://fonts.googleapis.com/css?family=Pacifico" rel="stylesheet"> <script src="/header/js/jquery.js"></script> <script src="/header/js/bootstrap.min.js"></script><script src="/header/js/search.js"></script><script type="text/javascript" src="/jsweb/jqueryb8ff.js"></script><script type="text/javascript" src="/jsweb/jquery_002.js"></script><script type="text/javascript" src="/jsweb/jquery-migrate.js"></script><style>.theiaStickySidebar:after {content: ""; display: table; clear: both;}a { outline: 0 none !important;}.border{padding:1px;background:linear-gradient(110deg,#aeb6ac 33%,rgba(0,0,0,0) 33%),linear-gradient(110deg,#000 35%,#aeb6ac 35%);background-size:400% 400%;height:Auto;background-position:13% 43%;-moz-animation:Gradient 5s ease infinite;float:left}.inner-cutout{padding:1px 0;display:block;background-color:#fff!important;margin:2px;padding-bottom:4px;height:auto;background:radial-gradient(#fff,#fff);background-size:300%;background-position:50% 50%}.knockout{vertical-align:middle;text-align:center;font-family:Pacifico,cursive;color:#fff;background:linear-gradient(110deg,#12741a 33%,rgba(0,0,0,0) 33%),linear-gradient(110deg,#000 34%,#12741a 34%);background-size:400%;-webkit-text-fill-color:transparent;-webkit-background-clip:text}.knockout{animation:Gradient 5s ease infinite;-webkit-animation:Gradient 15s ease infinite;-moz-animation:Gradient 5s ease infinite}.close-thanks{cursor:pointer;position:relative;top:0;right:0;transform:translate(0,-50%);left:6px;background-color:#007205;border-radius:50%;width:18px;height:21px;text-align:center;float:right!important;font-size:20px!important;font-weight:200!important;line-height:1;color:#fff!important;text-shadow:0 1px 0 #fff!important;opacity:1!important}.close:hover{background:#bbb}@-webkit-keyframes Gradient{0%{background-position:30% 50%}50%{background-position:25% 50%}100%{background-position:30% 50%}} blockquote, .quote blockquote{display:-webkit-box;}.closee{position:absolute;top:50%;right:0;transform:translate(0,-50%);display:block;padding:4px 8px;min-width:100px;margin-left:5px;border-radius:5px;cursor:pointer;color:#000;text-align:center;background-color:#ddd;margin-right:30px}.truncate1l,.truncate2l,.truncate3l{display:-webkit-box;-webkit-box-orient:vertical;overflow:hidden;text-overflow:ellipsis;max-height:unset}.closee:hover{background:#bbb}.footer{position:fixed;left:0;bottom:0;width:100%;color:#fff;text-align:left;z-index:999999999;background:#4f5760;padding-left:15px;padding-top:10px;padding-bottom:10px}.truncate3l{-webkit-line-clamp:3}.truncate1l{-webkit-line-clamp:1}.truncate2l{-webkit-line-clamp:2} .cat-blocks .cattitle {background: rgba(0,0,0,0) url(https://www.cioapplications.com/images/sep.png) repeat-x scroll center center; margin: 5px 0 10px;position: relative;}</style><script async src="https://www.googletagmanager.com/gtag/js?id=G-2BG6K4M1MF"></script><script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-2BG6K4M1MF');</script> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-67800766-1', 'auto'); ga('send', 'pageview'); </script><script type='text/javascript'> var googletag = googletag || {}; googletag.cmd = googletag.cmd || []; (function() { var gads = document.createElement('script'); gads.async = true; gads.type = 'text/javascript'; var useSSL = 'https:' == document.location.protocol; gads.src = (useSSL ? 'https:' : 'http:') + '//www.googletagservices.com/tag/js/gpt.js'; var node = document.getElementsByTagName('script')[0]; node.parentNode.insertBefore(gads, node); })();</script><script async src="https://www.googletagmanager.com/gtag/js?id=G-8BG22ZNFJK"></script><script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-8BG22ZNFJK');</script><script type='text/javascript'> googletag.cmd.push(function() { googletag.defineSlot('/196957289/esadvisor-right-300x250', [300, 250], 'div-gpt-ad-1458896432575-0').addService(googletag.pubads()); googletag.defineSlot('/196957289/cioadvisor-top-728x90', [728, 90], 'div-gpt-ad-1459490067903-0').addService(googletag.pubads()); googletag.defineSlot('/196957289/cyber-cio-app-20-ad', [728, 90], 'div-gpt-ad-1492670387406-0').addService(googletag.pubads()); googletag.defineSlot('/196957289/internetoftings-ad-1', [728, 90], 'div-gpt-ad-1493097085142-0').addService(googletag.pubads()); var adSlot = googletag.defineSlot('/196957289/CIOapplicationshomepageads', [728, 90], 'div-gpt-ad-1554369341421-0').addService(googletag.pubads()); googletag.defineSlot('/196957289/cioapplications.com-Top', [300, 250], 'div-gpt-ad-1559118784287-0').addService(googletag.pubads()); var bSlot = googletag.defineSlot('/196957289/CIOApplications_260x240', [260, 240], 'div-gpt-ad-1615202576984-0').addService(googletag.pubads()); googletag.defineSlot('/196957289/CIOApp-martech-predictive_analytics', [728, 90], 'div-gpt-ad-1617700261102-0').addService(googletag.pubads()); googletag.pubads().enableSingleRequest(); googletag.enableServices();googletag.pubads().addEventListener('slotRenderEnded', function(event) { if (event.slot === adSlot && !event.isEmpty) {document.getElementById('div-gpt-ad-1554369341421-0').style.display = 'block'; document.getElementById('ads-mobile-client-new').style.display = 'none';} else { document.getElementById('div-gpt-ad-1554369341421-0').style.display = 'none';document.getElementById('ads-mobile-client-new').style.display = 'block';} });googletag.pubads().enableSingleRequest(); googletag.enableServices();googletag.pubads().addEventListener('slotRenderEnded', function(event) { if (event.slot === bSlot && !event.isEmpty) {document.getElementById('div-gpt-ad-1615202576984-0').style.display = 'block'; document.getElementById('right_banner').style.display = 'none';} else { document.getElementById('div-gpt-ad-1615202576984-0').style.display = 'none';document.getElementById('right_banner').style.display = 'block';} });});</script> <style>.demo5.demof { display: none; }</style> <script type="text/javascript">_atrk_opts = { atrk_acct:"CrQFw1ah9W20em", domain:"cioapplications.com",dynamic: true};(function() { var as = document.createElement('script'); as.type = 'text/javascript'; as.async = true; var s = document.getElementsByTagName('script')[0];s.parentNode.insertBefore(as, s); })();</script>  </head><body oncopy="return OnCopy();" class="home page-template-default page page-id-369"> <input type="hidden" value="cat_description" class="screen" id="screen_val"> <div class="background-cover"></div> <div id="wrap" class="grid_1200 "> <div class="wrap-content"> <div class="clearfix"></div> <div class="clearfix"></div> <link href="//netdna.bootstrapcdn.com/font-awesome/4.0.3/css/font-awesome.css" rel="stylesheet"><link href="https://www.cioapplications.com/cssweb/font-awesome.min.css" rel="stylesheet"/> <link rel="stylesheet" type="text/css" href="/cssweb/styles.css" /> <style>@media screen and (max-width:500px){ .advertise{display: initial !important; }}li [class^="icon-"], .nav li [class^="icon-"], li [class*=" icon-"], .nav li [class*=" icon-"] { display: inline-block; text-align: center; background: linear-gradient(to bottom,#ec2027 0%,#ec2027 0%,#c22125 51%, #5f0c0f 100%) !important;} .navbar{border-radius:0;margin-bottom:0!important}.icon-list{font-family:"Open Sans",helvetica,arial!important}.breaking-news-title{margin-left:0}.navbar-collapse{padding-left:0!important;padding-right:0!important}ol,ul{margin-top:0;margin-bottom:0}.top-header .navigation>div>ul>li,.top-header .navigation>div>ul>li>a{line-height:35px;font-size:12px;font-weight:400;background-color:transparent!important}#footer,.bottom-header,.breadcrumbs-main,.breaking-news,.top-footer,.top-header{border-bottom:1px solid #e9e9e9;border-top:1px solid #e9e9e9}.navigation.navigation-left{background-color:#fff!important;width:100%}#menu_cat{border:1px solid #000!important;padding:0 10px!important;font-size:12px;text-decoration:none;font-weight:600;text-transform:uppercase}#menu_cat a{color:#fff!important}.contact,li,ol,ul{list-style:none}@media screen and (min-width:320px) and (max-width:919px){.dropdown>a{margin-left:10px!important}}@media screen and (min-width:320px) and (max-width:1096px){.worldplus-ad.worldplus-ad-header-1{display:none!important}}@media screen and (min-width:601px) and (max-width:991px){.navigation_left.navigation_mobile.navigation_mobile_main{margin-top:0!important}}@media screen and (min-width:920px) and (max-width:991px){.navbar-default .navbar-nav>li>a{font-size:10px!important;padding:14px 7px!important}}@media screen and (min-width:992px) and (max-width:1107px){.navbar-default .navbar-nav>li>a{font-size:11px!important;padding:14px 7px!important}}@media screen and (min-width:320px) and (max-width:991px){.breaking-news-title,.contact{display:none!important}.worldplus-ad a img{width:100%!important}.rgn{padding-top:34px!important}#sitemap{left:0!important}}.container1 .jolly-content .box li a,.wdn-text-hidden{padding:0!important}.animatebox{border:1px solid #111;width:100%;transform:translate3d(-2000px,0,0) transform: translate3d(-100%,0,0) background:#f9f9f9!important}.animation{-webkit-animation-duration:.7s;-moz-animation-duration:.7s;-o-animation-duration:.7s;animation-duration:.7s;-webkit-animation-fill-mode:both;-moz-animation-fill-mode:both;-o-animation-fill-mode:both;animation-fill-mode:both}.rollIn{-webkit-animation-name:rollIn;-moz-animation-name:rollIn;-o-animation-name:rollIn;animation-name:rollIn}.wdn-text-hidden{font-size:0;width:1px;height:1px;display:inline-block;overflow:hidden;position:absolute!important;border:0!important;margin:0!important;clip:rect(1px,1px,1px,1px)}.search,.searching{display:inline-block;position:relative}.dropdown-menu{z-index:9999}.show-menu .icon-list,.show-menu .icon-list a{border-bottom:1px ridge #9b9797;transform:translate3d(0,0,0);transition:transform .8s cubic-bezier(.7, 0, .3, 1)}.searching{background:#3498db;color:#fff;border-radius:0;padding:9px 8px;font-size:18px;text-shadow:1px 1px 2px #21638f;box-shadow:inset 0 0 0 #21638f;transition:.5s;-webkit-transition:.5s;cursor:pointer;z-index:10;margin-bottom:0}.searching:hover{background:linear-gradient(to bottom,#ec2027 0,#ec2027 0,#c22125 51%,#5f0c0f 100%)!important;text-shadow:0 0 0 #21638f;box-shadow:inset 0 0 8px #21638f;transition:.5s;-webkit-transition:.5s}.search_form{background:#4f5760;position:absolute;z-index:0;padding:0 5px;right:0;top:15px;overflow:hidden;border-radius:0;width:20px;height:0;transition:height .2s ease-out .5s,top .2s ease-out .5s,padding .2s ease-out .5s,width .3s ease-out .2s;-webkit-transition:height .2s ease-out .5s,top .2s ease-out .5s,padding .2s ease-out .5s,width .3s ease-out .2s}.search_form form{opacity:0;transition:.3s ease-out;-webkit-transition:.3s ease-out}.search_form input{background:#fff;border:none;color:#000;font-weight:700}.search_form input[type=text]{width:145px;margin:0 1px 0 0;padding:0 5px 1px;min-height:24px;font-size:11px}.search_form input[type=submit]{text-transform:uppercase;font-size:11px;padding:0 5px;min-height:24px;margin:0;cursor:pointer;background-color:#4f5760;color:#fff}.search_box{visibility:hidden}.search_box:checked~.search_form{width:213px;height:32px;padding:4px;top:35px;transition:height .2s ease-out,top .2s ease-out,padding .2s ease-out,width .3s ease-out .2s;-webkit-transition:height .2s ease-out,top .2s ease-out,padding .2s ease-out,width .3s ease-out .2s}.search_box:checked~.search_form form{opacity:1;transition:.3s ease-out .5s;-webkit-transition:.3s ease-out .5s}.top-header{border-top:0 solid #e9e9e9!important}.menu-button{position:relative;height:25px!important;width:25px!important;margin-top:-7px}.container1 .jolly-content .box li{padding:10px;line-height:24px!important}.container1 .dropdown-menu,.navbar-default .jolly-content{padding:15px!important}@media screen and (min-width:200px) and (max-width:991px){.statcls{display:none!important}}.dropdown a{padding:14px 12px!important}.navbar{border:0!important}.col-md-offset-1{margin-left:9.2%!important}.navbar-default #navbar_change>li>a{font-size:11px!important;padding-left:9px!important}.regionTabs .tabs li{list-style-type:none;float:left;text-align:center}.regionTabs .tabs a{display:block;text-decoration:none;padding:3px 12px;box-sizing:border-box;border-radius:7px 7px 0 0;font-weight:700;font-size:11px;letter-spacing:1px;color:#fff!important;font-family:Arial,Helvetica,sans-serif!important;width:7rem}.regionTabs .tabs .active{background-color:#e30613!important}@media only screen and (max-width: 1040px) {.lo-responsive .lo-logo {width: 138px!important;height: 101px!important;float: none; background-size: auto 100px!important;}} .tabs > li > a:hover { color: #fff !important; opacity: 1; background: linear-gradient(to bottom,#ec2027 0%,#ec2027 0%,#c22125 51%,#5f0c0f 100%) !important;}@media screen and (max-width: 991px) { .rgn { padding-top: 21px !important; }}@media screen and (max-width: 919px) {.navbar-collapse{padding-left:15px!important;padding-right:15px!important}}</style> <script> function readCookie(name) { var nameEQ = name + "="; var ca = document.cookie.split(';'); for (var i = 0; i < ca .length; i++) { var c = ca[i]; while (c.charAt(0) == ' ') c = c.substring(1, c.length); if (c .indexOf(nameEQ) == 0) return c.substring(nameEQ.length, c.length); } return null; } function googleTranslateElementInit() { var value = readCookie('countrycode'); if (value == 'Europe') { value_cook = 'en,fr,ro,hu,de,ru,es,tr,it,bg'; } else if (value == 'APAC') { value_cook = 'en,zh-TW,ja,ko'; } else if (value == 'CANADA') { value_cook = 'en,fr'; } else if (value == 'LATAM') { value_cook = 'en,es,pt'; } new google.translate .TranslateElement({ pageLanguage: 'auto', includedLanguages: value_cook, layout: google .translate.TranslateElement.InlineLayout.SIMPLE, autoDisplay: true }, 'google_translate_element'); }</script> <header id="header" class="header-1"> <div class="cio lo-responsive "><header class="lo-header"><div class="lo-header_content"><div class="col-md-12" id="top_most" style="display:flex;"><div class="col-md-2 col-sm-10 col-xs-12 logx" style="padding-left: 0;"> <a href="https://www.cioapplications.com/" class="lo-logo"><img src="https://www.cioapplications.com/images/logo.png" title="CIO Applications" alt="CIO Applications"/></a> </div> <div style="text-align:left;margin-top: 12px;" class="col-md-8"><div id="advert" class="adplugg-tag" data-adplugg-access-code="A48225855" data-adplugg-zone="cioapplications_top_ads"></div> <script async src="//www.adplugg.com/serve/js/ad.js"></script><script>(AdPlugg=window.AdPlugg||[]).push({});</script> </div> <div class="col-md-2 col-sm-2" id="sitemap" style="padding-left: 0;padding-right: 0;display: flex;left: 34px;float:right;padding-top: 11px;"> <a class="advertise" style="display: block ruby;" href="https://www.cioapplications.com/advertise-with-us/"><p class="tophe1" style="padding-bottom: 0px;padding-top: 0px;margin-bottom: 0px !important;margin-top: 0; padding-right: 7px;font-size: 12px !important;padding-left: 7px;letter-spacing:1px;color:#fff !important;background-color: #ec2027;font-weight: 600;text-align: center !important;border-bottom: none !important;line-height: 20px !important;">Advertise</p><p class="tophe1" style="padding-bottom: 0px;padding-top: 0px;margin-bottom: 0;margin-top: 0;padding-right: 7px;font-size: 12px !important;padding-left: 7px;letter-spacing:1px;color:#fff !important;background-color: #231f20;font-weight: 600;text-align: center !important;border-bottom: none !important;line-height: 20px !important;">with us</p> </a> </div> </div> <div class="tabbedPanels regionTabs col-md-12" style="padding-left: 0px;"><ul class="tabs" style="padding-left: 5px; padding-bottom:2px;"> <li><a href="#" class="tabOne active " style="background-color: #000;;" onclick="createCookie1();" >U.S.</a></li> <li style="padding-left: 1px;"><a href="https://www.cioapplicationseurope.com/" class="tabThree inactive" style="background-color: #000;">Europe</a></li> <li style="padding-left: 1px;" ><a href="#" class="tabOne " style="background-color: #000;" onclick="createCookie_canada();" >CANADA</a></li> <li style="padding-left: 1px;" ><a href="#" class="tabOne " style="background-color: #000;" onclick="createCookie_latam();" >LATAM</a></li> </ul> </div> <div class="col-md-12 rgn" style="padding-left:0;padding-right:0;"><div class="description" style="padding-bottom: 0;padding-top: 0;"> <div class="jolly white-style menu-tael"><nav class="navbar navbar-default" role="navigation"><div class="navbar-header"><button type="button" class="navbar-toggle collapsed" data-toggle="collapse" data-target=".navbar-collapse"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> </div> <div class="navbar-collapse collapse"> <ul class="nav navbar-nav" id="navbar_change" style="width: 100%;"><li class="dropdown "><a href="https://www.cioapplications.com/">Home</a> </li> <li id="" class=" dropdown jolly-full active"> <a href="#" data-toggle="dropdown" class="dropdown-toggle">Applications <b class="dropme"></b></a> <ul class="dropdown-menu"><li class=""><div class="jolly-content animatebox animation rollIn" style="visibility: visible;"> <div class="row" style="overflow-y:auto;max-height:350px;"> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://business-intelligence.cioapplications.com" title="Business Intelligence"> Business Intelligence </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://chatbot.cioapplications.com" title="Chatbot"> Chatbot </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://collaboration.cioapplications.com" title="Collaboration">Collaboration </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://customer-experience-management.cioapplications.com" title="Customer Experience Management"> CEM </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://diesel-particulate-filter.cioapplications.com" title="Diesel Particulate Filter"> Diesel Particulate Filter </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://digital-manufacturing.cioapplications.com" title="Digital Manufacturing">Digital Manufacturing </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://enterprise-asset-management.cioapplications.com" title="Enterprise Asset Management"> EAM </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://grc.cioapplications.com" title="GRC">GRC </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://human-resources.cioapplications.com" title="Human Resources">Human Resources </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://insurtech.cioapplications.com" title="InsurTech">InsurTech </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://it-infrastructure.cioapplications.com" title="IT Infrastructure">IT Infrastructure </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://it-service-management.cioapplications.com" title="IT Service Management">IT Service Management </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://low-code-platform.cioapplications.com" title="Low Code Platform">Low Code Platform </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://mapping.cioapplications.com" title="Mapping">Mapping </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://martech.cioapplications.com" title="MarTech">MarTech </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://operations-management-firm.cioapplications.com" title="Operations Management Firm"> Operations Management Firm </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://patent-management.cioapplications.com" title="Patent Management">Patent Management </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://portal-software.cioapplications.com" title="Portal Software"> Portal Software </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://sales.cioapplications.com" title="Sales">Sales </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://software-testing.cioapplications.com" title="Software Testing">Software Testing </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://supply-chain.cioapplications.com" title="Supply Chain">Supply Chain </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://unified-data-management.cioapplications.com" title="Unified Data Management">Unified Data Management </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://voice-recognition.cioapplications.com" title="Voice Recognition">Voice Recognition </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://workflow-automation.cioapplications.com" title="Workflow Automation"> Workflow Automation </a></li> </ul> </div> </div> </div> </div> </li></ul> </li> <li id="" class=" dropdown jolly-full "> <a href="#" data-toggle="dropdown" class="dropdown-toggle">Verticals <b class="dropme"></b></a> <ul class="dropdown-menu"><li class=""><div class="jolly-content animatebox animation rollIn" style="visibility: visible;"> <div class="row" style="overflow-y:auto;max-height:350px;"> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://casino.cioapplications.com" title="Casino">Casino </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://field-service.cioapplications.com" title="Field Service">Field Service </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://fintech.cioapplications.com" title="Fintech"> Fintech </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://government.cioapplications.com" title="Government">Government </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://healthcare.cioapplications.com" title="Healthcare">Healthcare </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://legal.cioapplications.com" title="Legal">Legal </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://logistics.cioapplications.com" title="Logistics">Logistics </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://utilities.cioapplications.com" title="Utilities">Utilities </a></li> </ul> </div> </div> </div> </div> </li></ul> </li> <li id="" class=" dropdown jolly-full "> <a href="#" data-toggle="dropdown" class="dropdown-toggle">Technologies <b class="dropme"></b></a> <ul class="dropdown-menu"><li class=""><div class="jolly-content animatebox animation rollIn" style="visibility: visible;"> <div class="row" style="overflow-y:auto;max-height:350px;"> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://agile.cioapplications.com" title="Agile">Agile </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://api.cioapplications.com" title="API">API </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://artificial-intelligence.cioapplications.com" title="Artificial Intelligence">Artificial Intelligence </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://cyber-security.cioapplications.com" title="Cyber Security">Cyber Security </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://data-analytics.cioapplications.com" title="Data Analytics">Data Analytics </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://data-center.cioapplications.com" title="Data Center">Data Center </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://digital-transformation.cioapplications.com" title="Digital Transformation">Digital Transformation </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://enterprise-architecture.cioapplications.com" title="Enterprise Architecture"> Enterprise Architecture </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://image-recognition.cioapplications.com" title="Image Recognition">Image Recognition </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://internet-of-things.cioapplications.com" title="IoT">IoT </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://machine-learning.cioapplications.com" title="Machine Learning">Machine Learning </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://robotic-process-automation.cioapplications.com" title="Robotic Process Automation">Robotic Process Automation </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://wireless.cioapplications.com" title="Wireless">Wireless </a></li> </ul> </div> </div> </div> </div> </li></ul> </li> <li id="" class=" dropdown jolly-full "> <a href="#" data-toggle="dropdown" class="dropdown-toggle">Eco System <b class="dropme"></b></a> <ul class="dropdown-menu"><li class=""><div class="jolly-content animatebox animation rollIn" style="visibility: visible;"> <div class="row" style="overflow-y:auto;max-height:350px;"> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://amazon.cioapplications.com" title="Amazon Cloud"> Amazon </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://esri.cioapplications.com" title="Esri">Esri </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://netsuite.cioapplications.com" title="NetSuite">NetSuite </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://oracle.cioapplications.com" title="Oracle">Oracle </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://salesforce.cioapplications.com" title="Salesforce">Salesforce </a></li> </ul> </div> </div> <div class="col-md-3"> <div class="box"> <ul> <li><a href="https://sap.cioapplications.com" title="SAP">SAP </a></li> </ul> </div> </div> </div> </div> </li></ul> </li> <li class="dropdown "> <a href="https://www.cioapplications.com/vp/"> Vendors</a> </li><li class="dropdown"> <a href="https://www.cioapplications.com/news/">News </a> </li> <li class="dropdown "> <a href="https://www.cioapplications.com/conference/"> conferences </a> </li> <li class="dropdown "><a href="https://www.cioapplications.com/whitepaper/">Whitepaper</a> </li> <li class="dropdown "><a href="https://www.cioapplications.com/newsletter/">Newsletter</a> </li> <li class="dropdown"><a href="https://www.cioapplications.com/awards/">Awards</a> </li> <li> </li> <li style="float:right;display:flex"> <div class="search"> <input class="search_box" id="search_box" style="margin-top: 11px;" type="checkbox"> <label class="icon-search searching" for="search_box" style="width: 36px;"></label> <div class="search_form" style="margin-top: 2px;z-index: 9999;"> <form class="form-wrapper-2 cf" method="post" action="/searchnews.php" id="searchform" autocomplete="off" style="display: inline-block;position: relative;z-index: 999999999;"> <input type="text" placeholder="Search here..." id="newssearchval" name="newssearchval" class="ft" onfocus="if(this.value=='Search') this.value='';" onblur="if(this.value=='') this.value='Search';" value="" onkeyup="return Press_Enter()"><input value="search" type="submit" class="fs" id="newssearchval_button"> </form> </div> </div> </li> </ul> </div> </nav> </div> </div> </div> <div style="float: left;width: 100%;text-align: center;margin: 5px auto;background-color: #fff;"><div class="top-header main-block top-header-3"> <div class="container1"> <div class="description" style="padding-top: 0px;"> <div class="jolly white-style menu-tael statcls"> <nav role="navigation" class="navbar navbar-default" style="background: #fff !important;"> <div class="navbar-collapse collapse"> <ul class="nav navbar-nav "> <li class="header1"> <div class="breaking-news-title"> <h3 class="title">Specials</h3> </div> </li> <li id="" class="dropdown jolly-full"> <a href="#" data-toggle="dropdown" class="dropdown-toggle" style="background: #fff !important;"> <img class="menu-button" id="open-button" src="https://www.cioapplications.com/images/toggleIcon.png" title="Menu" alt="Menu"> </a> <ul class="dropdown-menu" style="background: transparent !important;margin-top: -55px;"> <li style="padding-right: 0;padding-left: 0;" class="col-md-offset-1 col-md-11"> <div class="jolly-content animatebox animation rollIn" style="visibility: visible;padding-top: 0px;"> <div class="row"> <div class="col-md-3" style="float: left;"> <div class="box"> <ul> <li> <a href="https://internet-of-things.cioapplications.com" title="IoT"> IoT</a> </li> </ul> </div> </div> </div> </div> </li> </ul></li> <li class="dropdown"><a href="https://legal.cioapplications.com" style='color: #000 !important;text-transform: none;font-size: 14px;font-weight: 300;background: #fff !important; font-family: "Open Sans", helvetica, arial;'>Legal</a></li> <li class="dropdown"><a href="https://government.cioapplications.com" style='color: #000 !important;text-transform: none;font-size: 14px;font-weight: 300;background: #fff !important; font-family: "Open Sans", helvetica, arial;'>Government</a></li> <li class="dropdown"><a href="https://software-testing.cioapplications.com" style='color: #000 !important;text-transform: none;font-size: 14px;font-weight: 300;background: #fff !important; font-family: "Open Sans", helvetica, arial;'>Software Testing</a></li> <li class="dropdown"><a href="https://supply-chain.cioapplications.com" style='color: #000 !important;text-transform: none;font-size: 14px;font-weight: 300;background: #fff !important; font-family: "Open Sans", helvetica, arial;'>Supply Chain</a></li> <li class="dropdown"><a href="https://utilities.cioapplications.com" style='color: #000 !important;text-transform: none;font-size: 14px;font-weight: 300;background: #fff !important; font-family: "Open Sans", helvetica, arial;'>Utilities</a></li> <li class="dropdown"><a href="https://sap.cioapplications.com" style='color: #000 !important;text-transform: none;font-size: 14px;font-weight: 300;background: #fff !important; font-family: "Open Sans", helvetica, arial;'>SAP</a></li> <li class="dropdown"><a href="https://diesel-particulate-filter.cioapplications.com" style='color: #000 !important;text-transform: none;font-size: 14px;font-weight: 300;background: #fff !important; font-family: "Open Sans", helvetica, arial;'>Diesel Particulate Filter</a></li> </ul> </div> </nav> </div> </div><nav class="navigation_left navigation_mobile navigation_mobile_main"> <div class="navigation_mobile_click">Specials</div><ul><li class="header"> <div class="breaking-news-title"> <h3 class="title">Specials</h3> </div> </li> <li><a href="https://internet-of-things.cioapplications.com">IoT</a></li> </ul> </nav> </div></div></div></div></header></div></header> <script src="/jsweb/classie.js"></script><script src="/jsweb/main.js"></script><script src="/jsweb/script.js"></script> <script type="text/javascript"> $(document).ready(function () { if(!$('#div-gpt-ad-1554369341421-0').is(':visible') && !$('#div-gpt-ad-1554369341421-0').is(':visible') && !$('#div-gpt-ad-1554369341421-0').is(':visible') ) { $("#staticads").show(); } else{ $("#staticads").hide(); } }); function createCookie1() { $.cookie('countrycode', 'US', { expires: 1, path: '/', domain: '.cioapplications.com' }); location.replace("https://www.cioapplications.com"); } function createCookie_apac() { $.cookie('countrycode', 'APAC', { expires: 1, path: '/', domain: '.cioapplications.com' }); location.replace("https://www.cioapplications.com"); } function createCookie_canada() { $.cookie('countrycode', 'CANADA', { expires: 1, path: '/', domain: '.cioapplications.com' }); location.replace("https://www.cioapplications.com"); } function createCookie_latam() { $.cookie('countrycode', 'LATAM', { expires: 1, path: '/', domain: '.cioapplications.com' }); location.replace("https://www.cioapplications.com"); } </script> <div class="main-sections"> <div id="sections-id-2" style="" class="sections-content sections-builder sections sections-right-sidebar"> <div class="container"> <div class="row navi"><div class=""> <style type="text/css">#breadcrumbs-one { border-radius: 5px !important; overflow: hidden !important; width: 100% !important;}ol, ul, li { list-style: outside none none;}#breadcrumbs-one li { float: left;}#breadcrumbs-one a::after, #breadcrumbs-one a::before { border-bottom: 1.5em solid transparent; border-left: 1em solid; border-top: 1.5em solid transparent; content: ""; margin-top: -1.5em; position: absolute; right: -1em; top: 50%;}#breadcrumbs-one a::before { border-left-color: #ccc; right: -1.1em; z-index: 1;}#breadcrumbs-one a::after { border-left-color: #ddd; z-index: 2;}#breadcrumbs-one .current::after, #breadcrumbs-one .current::before { content: normal;}#breadcrumbs-one li:first-child a { border-radius: 5px 0 0 5px; padding-left: 1em;}#breadcrumbs-one a{ background-color: #ddd; background-image: linear-gradient(to right, #f5f5f5, #ddd); color: #444; float: left; font-size: 12px; padding: 0.2em 1em 0.2em 2em; position: relative; text-decoration: none; text-shadow: 0 1px 0 rgba(255, 255, 255, 0.5);}p { color: #000; font-size: 13px; line-height: 22px; margin: 0 0 2px; text-align: justify;}</style> <style type="text/css">#breadcrumbs-one { border-radius: 5px !important; overflow: hidden !important; width: 100% !important;}ol, ul, li { list-style: outside none none;}#breadcrumbs-one li { float: left;}#breadcrumbs-one a::after, #breadcrumbs-one a::before { border-bottom: 1.5em solid transparent; border-left: 1em solid; border-top: 1.5em solid transparent; content: ""; margin-top: -1.5em; position: absolute; right: -1em; top: 50%;}#breadcrumbs-one a::before { border-left-color: #ccc; right: -1.1em; z-index: 1;}#breadcrumbs-one a::after { border-left-color: #ddd; z-index: 2;}#breadcrumbs-one .current::after, #breadcrumbs-one .current::before { content: normal;}#breadcrumbs-one li:first-child a { border-radius: 5px 0 0 5px; padding-left: 1em;}#breadcrumbs-one a{ background-color: #ddd; background-image: linear-gradient(to right, #f5f5f5, #ddd); color: #444; float: left; font-size: 12px; padding: 0.2em 1em 0.2em 2em; position: relative; text-decoration: none; text-shadow: 0 1px 0 rgba(255, 255, 255, 0.5);}p { color: #000; font-size: 13px; line-height: 22px; margin: 0 0 2px; text-align: justify;}</style> <div class="col-md-12"> <ul id="breadcrumbs-one" style="margin-bottom:10px; width:300px;"> <li><a href="https://www.cioapplicationseurope.com/">Home</a></li> <li><a href="https://sales.cioapplications.com">Sales</a></li> <li><a class="current">CXO Insights</a></li> </ul> </div> </div> <script src="https://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js" type="text/javascript"></script><script language="javascript" type="text/javascript" src="https://www.cioapplications.com/jsweb/news-all-jsc-v7.3.js"></script><style>@media only screen and (min-width:700px) and (max-width: 989px){.column-one-third{margin-left: 0 !important;}#emailval {width: 130px !important;}#composition1 {display: none !important;}#computing {display: none !important;}}@media only screen and (min-width:320px) and (max-width: 699px){#composition1 {display: none !important;}#computing {display: none !important;}}@media only screen and (min-width:320px) and (max-width: 479px){#arrow img { width: auto; }}@media only screen and (min-width:560px) and (max-width: 989px){#huge { width: 40%; float: left; margin-right: 10px;}}@media only screen and (max-width:731px){#catnamenew{ margin-top:20px;}.blue_button{padding: 6px 2px !important;}.red_button{margin-left: -6px !important;}}@media only screen and (max-width:480px){#catnamenew{ margin-top:20px;}}@media only screen and (max-width:790px){.adsbygoogle{margin-left: -22px !important;}}@media only screen and (min-width:1600px) and (max-width:2560px){ .content{width:93%;} #content_1,#content_2,#content_3,#content_4{width:98%;}.senior a> img{width:100%;}.senior{height:auto;} .content{width:93%;} #composition { height: 165px; margin: 0 auto !important; padding-bottom: 20px; padding-top: 0; width:86%;}.box1 { float:left; width:23% !important; min-height:0px; padding-bottom:0px; margin-right: 9px; margin-left: 9px; position: relative;}#arrow { float: left; padding-top: 6%; position: relative;}#slideInner{float: left;height: auto;position: relative;width: 96%;margin-right: -54px;}#computing{min-height:376px !important;} } @media only screen and (min-width:1301px) and (max-width:1599px){ .content{width:93%;} #content_1,#content_2,#content_3,#content_4{width:98%;}.senior a> img{width:100%;}.senior{height:auto;} .content{width:93%;} #composition { height: 165px; margin: 0 auto !important; padding-bottom: 20px; padding-top: 0; width:86%;}.box1 { float:left; width:23% !important; min-height:0px; padding-bottom:0px; margin-right: 9px; margin-left: 9px; position: relative;}#arrow { float: left; padding-top: 6%; position: relative;}#slideInner{float: left;height: auto;position: relative;width: 96%;margin-right: -43px;}} @media only screen and (min-width:1141px) and (max-width:1300px){ .content{width:98%; margin-left:0.6% !important; margin-right:2%; margin-top:auto; margin-bottom:auto !important;} #composition { height: 165px; margin: 0 130px !important; padding-bottom: 20px; padding-top: 0; width:86%;}.box1 { float:left; width:22.1% !important; min-height:0px; padding-bottom:0px; margin-right: 9px; margin-left: 9px; position: relative;}.senior a> img{width:100%;}.senior{height:auto;}#arrow { float: left; padding-top: 6%; position: relative;}#slideInner{float: left;height: auto; position: relative;width: 100%;margin-right: -41px;}} @media only screen and (min-width:1141px) and (max-width:1199px){#slideInner{margin-right: -60px !important;}}@media only screen and (min-width:1031px) and (max-width:1140px){ .content{width:98%; margin-left:0.6% !important; margin-right:2%; margin-top:auto; margin-bottom:auto !important;} #composition { height: 165px; margin: 0 auto !important; padding-bottom: 20px; padding-top: 0; width:86%;}.box1 { float:left; width:22.3% !important; min-height:0px; padding-bottom:0px; margin-right: 9px; margin-left: 9px; position: relative;}.senior a> img{width:100%;}.senior{height:auto;}#arrow { float: left; padding-top: 6%; position: relative;}#slideInner{float: left;height: auto;position: relative;width: 95%;margin-right: -40px;}}@media only screen and (min-width:990px) and (max-width:1030px){ .content{width:100% !important; float:left; margin-left:1.5% !important; margin-right:2% !important; margin-top:0 !important; margin-bottom:auto !important; position:relative} #composition { height: 165px; margin: 0 auto !important; padding-bottom: 20px; padding-top: 0; width:100%;}.box1 { float: left; width:22% !important; min-height:0px; padding-bottom:0px; position:relative; margin-right: 15px !important;}.senior a> img{width:100%;}.senior{height:auto;}#arrow {float: left;padding-top: 6%;position: relative;}#slideInner{float:left;height: auto;position: relative;width: 95%;margin-right: -54px;}}.senior { border: 1px solid #B9C5CE; padding: 5px;}#youngest { padding-bottom: 10px;font-weight: bolder;font-size: 17px;}h3{line-height: 19px; font-size: 13px;text-align: initial;font-weight: bolder;}#sldtext{font-size:14px;}</style> <div id="composition1" class="col-md-12 col-sm-12 col-xs-12" style="display:none;"><input type="hidden" value = 8 id="flag_val"/><div id="youngest"><span class="Georgia16">Editor's Pick </span><span class="Georgia10">(<span id="sldtext">1 - 4</span><span style="font-size:14px;"> of 8</span>) </span></div><div id="arrow"><a href="javascript:;" class="left_cntrl_top"><img src="/images/arrow1.png" alt="left" border="0" id="arr1"></a></div> <div id="slideInner"><div class="content" style="display: block; margin: 0px auto; width: 100%;" id="content_1"> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cioviewpoint/empowering-sales-field-with-technology-nid-954.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/qco2450-4.jpg" alt="Empowering Sales Field with Technology" title="Empowering Sales Field with Technology" border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cioviewpoint/empowering-sales-field-with-technology-nid-954.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Empowering Sales Field with Technology</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Richard Barton, CIO, American Management Association</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cioviewpoint/the-great-cio-myth-nid-1445.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/2qmrwimage39450x308.jpg" alt="The Great Cio Myth" title="The Great Cio Myth" border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cioviewpoint/the-great-cio-myth-nid-1445.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">The Great Cio Myth</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">DAVID TAMAYO, CIO, DCS CORPORATION</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cxoinsights/driving-growth-with-robust-iit-infrastructure-nid-10980.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/jdybe42.jpg" alt="Driving Growth With Robust iIt Infrastructure" title="Driving Growth With Robust iIt Infrastructure" border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cxoinsights/driving-growth-with-robust-iit-infrastructure-nid-10980.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Driving Growth With Robust iIt Infrastructure</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Mariana Di Luca, Business Technology Director, Kenvue</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cxoinsights/what-s-the-root-cause-of-the-cycle-of-fear-uncertainty-sales-nid-10421.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/ki8t34.jpg" alt="What's the Root Cause of the Cycle of Fear Uncertainty Sales?" title="What's the Root Cause of the Cycle of Fear Uncertainty Sales?" border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cxoinsights/what-s-the-root-cause-of-the-cycle-of-fear-uncertainty-sales-nid-10421.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">What's the Root Cause of the Cycle of Fear Uncertainty Sales?</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Joshua Brown, Director of Security Solutions, H&R Block</span> </h3></div> </div> </div><div class="content" style="margin: 0px auto; width: 100%; display: none;" id="content_2"> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cxoinsights/marketers-in-a-developing-technology-space-nid-10420.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/qo6tz3.jpg" alt="Marketers in a Developing Technology Space" title="Marketers in a Developing Technology Space" border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cxoinsights/marketers-in-a-developing-technology-space-nid-10420.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Marketers in a Developing Technology Space</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Gabriel Trujillo, Vice President Crm, Sally Beauty</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cxoinsights/sales-overnight-brand-over-time-how-sweetwater-unlocked-the-power-of-youtube-nid-10419.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/cv5o12.jpg" alt="Sales Overnight Brand over Time: How Sweetwater Unlocked the Power of Youtube" title="Sales Overnight Brand over Time: How Sweetwater Unlocked the Power of Youtube" border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cxoinsights/sales-overnight-brand-over-time-how-sweetwater-unlocked-the-power-of-youtube-nid-10419.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Sales Overnight Brand over Time: How Sweetwater Unlocked the Power...</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Jeff Ekblad, Senior Director Of Performance Marketing, Sweetwater</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cxoinsights/rethinking-agility-with-hybrid-ways-of-working-nid-10300.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/q5e3Untitled-18.jpg" alt="Rethinking Agility with Hybrid Ways of Working" title="Rethinking Agility with Hybrid Ways of Working" border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cxoinsights/rethinking-agility-with-hybrid-ways-of-working-nid-10300.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Rethinking Agility with Hybrid Ways of Working</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Jenny Shiers, VP, Employee Success at Salesforce</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://sales.cioapplications.com/cxoinsights/three-reasons-why-a-cio-is-a-revenue-opportunity-not-an-expense-item-nid-7377.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/s90f450.jpg" alt="Three Reasons Why a CIO is a Revenue opportunity, not an Expense Item." title="Three Reasons Why a CIO is a Revenue opportunity, not an Expense Item." border="0"></a></div> <div class="senior1"><h3><a href="https://sales.cioapplications.com/cxoinsights/three-reasons-why-a-cio-is-a-revenue-opportunity-not-an-expense-item-nid-7377.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Three Reasons Why a CIO is a Revenue opportunity, not an Expense Item.</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Darren Toohey, CWT’s Head of Global Sales, CWT</span> </h3></div> </div> </div> </div> <div id="arrow"><a href="javascript:;" class="right_cntrl_top"><img src="/images/arrow.png" alt="right" border="0" id="arr2"></a></div></div> <script type="text/javascript">$(document).ready(function () {var flag_val = document.getElementById("flag_val").value;/* alert(flag_val); */if(flag_val < 8){ document.getElementById("arr1").style.display="none"; document.getElementById("arr2").style.display="none"; } else{ document.getElementById("arr1").style.display="block"; document.getElementById("arr2").style.display="block"; }}); </script><script type="text/javascript">var w = window.innerWidth;var h = window.innerHeight;var screen_width = screen.width; if(w==480 || w==320 || w==568 || w==980 || w==901 || w==601 || w==540){ document.getElementById("composition1").style.display="none"; document.getElementById("computing").style.display="none";}</script> </div><div class="row"><div class="with-sidebar-container sidebar-container-builder"> <div class="main-container col-md-8 " style="min-height: inherit;"> <div class="main" id="thanksmsg" style="display:none;margin-top: 15px;margin-left: 106px;"> <div class="border"> <div class="inner-cutout"> <p class="knockout" style="margin-top: 0px;margin-bottom: 1px;font-size: 14px;line-height: 1.2;padding: 5px;padding-left: 20px;padding-right: 20px;font-weight: normal;">Thank you for Subscribing to CIO Applications Weekly Brief</p> </div> </div> </div> <style>@media screen and (min-width: 720px){#byline_new{top: 46%;position: absolute;left: 0;}}@media screen and (min-width: 720px) and (max-width: 1199px) {#byline_new{top: 40% !important;}.img-with-text-below{width: 50% !important;}}@media screen and (min-width: 1200px){ .img-with-text-below{width: 30% !important;} }#byline_new{font-size:17px;}#desc_img_right > img {height:none !important;}ol, ul, li { list-style: outside none none;}#breadcrumbs-one li { float: left;}.quote-inner { min-height: unset;}#breadcrumbs-one a::after, #breadcrumbs-one a::before { border-bottom: 1.5em solid transparent; border-left: 1em solid; border-top: 1.5em solid transparent; content: ""; margin-top: -1.5em; position: absolute; right: -1em; top: 50%;}#breadcrumbs-one a::before { border-left-color: #ccc; right: -1.1em; z-index: 1;}#breadcrumbs-one a::after { border-left-color: #ddd; z-index: 2;}#breadcrumbs-one .current::after, #breadcrumbs-one .current::before { content: normal;}#breadcrumbs-one li:first-child a { border-radius: 5px 0 0 5px; padding-left: 1em;}#breadcrumbs-one a{ background-color: #ddd; background-image: linear-gradient(to right, #f5f5f5, #ddd); color: #444; float: left; font-size: 12px; padding: 0.2em 1em 0.2em 2em; position: relative; text-decoration: none; text-shadow: 0 1px 0 rgba(255, 255, 255, 0.5);}p { color: #000; font-size: 13px; line-height: 22px; margin: 0 0 10px !important; text-align: justify;}.text_style{ margin: 0 0 2px 0; line-height: 22px; font-size: 13px; color: #000; text-align: justify !important;}blockquote{ margin-bottom:0px;}#thumbwrap {position:relative;margin:75px auto;height: 160px;}.thumb img { margin:3px;float:left;}.thumb span { position:absolute;visibility:hidden;}.thumb:hover, .thumb:hover span { visibility:visible;top:-78px; left:-400px; z-index:1;}.thumb > img { width: 100%;}p > strong {margin-bottom: 0px !important;}@media screen and (max-width: 767px){.news-float{ width:300px !important; float:left !important; margin-right:10px !important;}}@media screen and (min-width: 320px){ #desc_part , p ,.text_style{ font-size: 14px !important; }}@media screen and (max-width: 479px){ #riz img{ width:auto !important; }}#desc_part{color: #000;font-size: 13px;line-height: 22px;margin: 0 0 10px !important;text-align: justify;}a:hover{color: #000 !important;} a {color: #000 !important;} #riz{margin-left: 15px !important;} /*@media screen and (min-width: 320px){ #desc_img_right{ width:100% !important; }}*/</style> <input type="hidden" name="nid" id="enid" value="2748"><div class="row"><div class="col-md-12" id="newsdescr">  <div class=""><div id="borderlinestyle" style="margin-top: 0px !important;"><img style="width: 100%;" src="https://www.cioapplications.com/images/line.png"></div><div style="float: left;margin-right: 10px;"> </div><h1 style="font-size: 22px; line-height: 31px; font-weight:600; margin:3px 0;">Connecting the Dots with Customer Experiences</h1> <p> Martin Lampman, Director, Customer Support Operations, BCLC</font></p>  <div id="innovation"><table width="592" border="0" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;"><tbody><tr><td valign="top" align="left" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;display: inline-flex;"> <div id="conference" style="width: 66px;"> <a href="https://twitter.com/share?text=Connecting the Dots with Customer Experiences#cioapplications via @CIOApplications&url=https://sales.cioapplications.com/cxoinsights/connecting-the-dots-with-customer-experiences-nid-2748.html" class="twitter-share-button">Tweet</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div id="conference"> <div id="attend"> <script src="//platform.linkedin.com/in.js" type="text/javascript"> lang: en_US </script> <script type="IN/Share"></script> </div> </div> <div id="conference" style="line-height: 0px;"> <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.async=true; js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&appId=488639531237057&version=v2.0"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); </script> <div id="conference"> <div id="attend"> <div class="fb-share-button" data-href="" data-type="button"></div> </div> </div> </div> <div id="conference" style="width: 100px;"> <div id="conference"> <div id="attend"> <div class="g-plusone" data-annotation="none"></div> </div> </div> <script type="text/javascript"> (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/platform.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); </script> </div> </td> </tr></tbody></table> </div>  <div id="borderlinestyle" style="margin-top: -31px !important;margin-bottom: 10px;"><img style="width: 100%;" src="https://www.cioapplications.com/images/line.png"></div></div> <div class="col-md-12" style="padding-left: 0px;padding-right: 0px;"><div class="section" id="desc_part"> <div class="section"><div class="col-lg-5 col-md-5 col-sm-5"><div class="text_style para-space"><div class="news-float"> <img src="https://www.cioapplications.com/company_logos/gp5wj.wbouw.Untitled-29.jpg" alt="content-image" style="margin-right:10px; margin-bottom: 10px;" class="news-img-col news-img-col2" /><p class="head-new" style="font-size: 14px;font-weight: bold; color: #000; border-top: 1px dotted rgb(221, 221, 221); border-bottom: 1px dotted rgb(221, 221, 221); clear:left; line-height: 20px;">Martin Lampman, Director, Customer Support Operations, BCLC</p> </div>Today’s consumers are digitally connected, quick to share their views with followers and often reliant on recommendations, likes and social reviews when making a decision. Calling customer support to get an issue resolved is often no longer a customer’s first point of contact with a business. Many customers find it easier to simply tweet at a company’s Twitter handle or complain on a corporate Facebook page, and receive a direct reply a short time later.</p><p>This reality puts pressure on organizations, but it also poses an important challenge for staff to embrace the powerful role that it plays in shaping the customer experience. Staff has the opportunity to humanize interactions, build customer relationships and manage quick resolutions.</p><p>At BCLC, the rapid rate of technology and subsequent change in consumer behavior and expectation has escalated exponentially over the past few years. As a contact-centre leader in a Government Crown corporation environment, I know we can sometimes experience bureaucratic challenges that cause a minority of people to question the potential for success. However, despite these challenges, we continue to deliver an exceptional customer experience while pursuing an aggressive strategy to embrace technology that fosters efficiency and customer satisfaction.</div></div><div class="col-lg-7 col-md-7 col-sm-7"><div class="text_style">Since 2014,our customer support has seen a 25 percent reduction in interaction handle time and a 50 percent reduction in email response time, while improving our customer satisfaction scores by 10 percent. All the while, inbound volume continues to rise by eight to 10 percent every year.</p><p>To meet the corporation’s needs and, in turn, the needs of our customers, we diverted from connecting to the phones and placed more emphasis on online support channels. Even with the addition of chat, mobile app and social media to the existing phone and email support, we have recognized the need to enhance our technology curve of customer support.</p><p>SalesForce’s 2016 “State of the Connected Customer” report highlights the importance of this initiative. Seventy percent of the customers surveyed, said that an understanding of their needs influences loyalty, and 69 percent of customers said the same of personalized customer care.</p><p>Recognizing this, our strategic focus moving forward is rooted in reviewing current systems and approaches to identify gaps and areas of opportunity. Enhancing technology solutions such as Interactive Voice Response systems, desktop tools and systems integration is a top priority. So, too, is addressing gaps in hiring, training and coaching practices to ensure well-adjusted and highly effective staff.</p><p>We also recognize the need to identify interruptions and challenges posed to our day-to-day business model in order to identify efficient solutions. For example, in the year ahead, the customer support team will go through our extensive library of 1,000 documented procedures and apply the “lean process improvement” methodology. This technique involves analyzing of each process, identifying the waste, reducing the waste and, cutting down the overall number of processes.</p><p>Further, on the horizon, we will support evolving technology with the integration of SMS support and the incorporation of Artificial Intelligence into our support model, to keep pace with customers and their demand for connection.</p><p>Ultimately, technology is a friend, not a foe. Key to success is incorporating agile methodologies into technology practices, all the while providing an exceptional customer experience that is also an emotional experience.</div></div> </div> </div> </div></div> <style>#riz { float: left; margin-right: 30px; margin-top: 8px; }#riz h3 { display: inline-block; position: relative; padding: 0 14px; margin: 0; height: 27px; font-size: 11px; font-weight: normal; letter-spacing: 0.2px; line-height: 26px; text-transform: uppercase; background-color: #43A3D6; color:#fff; border-radius: 0px; margin: 2px 0 7px 8px;}</style> <section class="tag"> <div id="riz"> <img src="/images/tag_img_30_30.png" alt="tag" style="float:left;"/> <a href="https://www.cioapplications.com/customer-experience/"><h3 class="title">Customer Experience</h3></a> </div></section> </div> <script type="text/javascript">$(window).on('load', function() { var hig = $('#newsdescr').height(); console.log(hig); if(hig <=600) { $("#rightgoog").hide(); }if(hig <=1900) { $("#div-gpt-ad-1559118784287-0").hide(); } if(hig <=1600) { $(".xkyl").hide(); } if(hig <=1000) { $("#twit_embedded").hide(); }});</script> <script> setTimeout(function () { if (!document.querySelector('.adsbygoogle').querySelectorAll('iframe').length > 0) { document.querySelector('.adsbygoogle').remove(); }},1000*2);</script> <script type="text/javascript">var x = window.location.pathname.split('/');var secondLevelLocation = x[1];if(secondLevelLocation=="news"){$.get("https://ipinfo.io", function(response) {var rip=response.ip;var nid=document.getElementById("enid").value;$(document).ready(function() {var start = new Date();var s1=start.getHours();var s2=start.getMinutes();var s3=start.getSeconds();$(window).on('beforeunload',function() {var end = new Date();var e1=end.getHours();var e2=end.getMinutes();var e3=end.getSeconds();var min;var secounds;var hours=e1-s1;if(hours<0){ hours=hours+24;}if(e2>=s2){min=e2-s2;}else{ min=(e2+60)-s2; hours--;}if(e3>=s3){ secounds=e3-s3;}else{ secounds=(e3+60)-s3;min--; }var value1=hours;var value2=min;var value3=secounds; $.ajax({ type: 'GET', async: false, url: '/visitor_report_one.php?hour='+value1+'&min='+value2+'&secounds='+value3+'&nid='+nid+'&ip='+rip }); });});},"jsonp");}</script> <div class="row"> <div class="col-md-12"> </div> </div></div> <script src="https://www.cioapplications.com/jsweb/bjqs-1.3.js"></script><script src="https://www.cioapplications.com/jsweb/bjqs-1.3.min.js"></script><script src="https://www.cioapplications.com/jsweb/jquery.slides.min.js"></script><link href="https://netdna.bootstrapcdn.com/bootstrap/3.0.0/css/bootstrap-glyphicons.css" rel="stylesheet"/><link href="https://www.cioapplications.com/cssweb/demo.css" rel="stylesheet"><link href="https://www.cioapplications.com/cssweb/bjqs.css" rel="stylesheet"><div class="first-sidebar sidebar-col col-md-3 sticky-sidebar" style="min-height: 1px; position: relative; overflow: visible; box-sizing: border-box;"><div id="theiaStickySidebar" class="theiaStickySidebar" style="padding-top: 0px; padding-bottom: 1px; position: static; top: 30px; "><aside class="sidebar"> <script type="text/javascript"> jQuery(document).ready(function($) { $('#slides').slidesjs({ width: 940, height: 768, navigation: true }); });</script> <script class="secret-source">jQuery(document).ready(function($) {$('#banner-fade').bjqs({'height' : 400,'width' : 300,'responsive' : true,automatic : true, rotate : false});});</script> <style>#opinion,#opinion2{float:left;height:17px}.Security-10,blockquote p.says{text-align:left;font-size:16px}.bjqs-next,.bjqs-prev,.bjqs-slide,ul.bjqs{list-style:none}#slideInner a,.fonehead a,.listfour>a,.rightnw_title a,.slide-title a{color:#000!important}#innovation{margin-bottom:0;margin-top:10px}#attend{float:left;margin-right:5px}#opinion{background-image:url("/images/comment_no1.jpg");background-repeat:no-repeat;padding:2px 0 2px 6px}.aril10{color:#333;font-family:Arial,Helvetica,sans-serif;font-size:10px;letter-spacing:1px}table,table td{border:1px solid #000}.quote blockquote,blockquote{border-left:4px solid #232f3e;font-weight:600;font-size:16px;font-style:italic;line-height:30px;padding-top:18px!important;padding-bottom:18px!important;margin-left:30px;overflow:hidden}blockquote{font-style:normal;background:#f8f8f8;padding:24px 40px 16px 25px;line-height:24px}blockquote p{font-size:14px;text-align:left;padding:0;color:#134977;display:block}ul.bjqs-controls.v-centered li a{background:0 0}ul.bjqs-controls.v-centered li.bjqs-next a,ul.bjqs-controls.v-centered li.bjqs-prev a{border:2px solid #000;width:52px;font-size:17px}p.bjqs-caption{margin:0!important;display:block;padding:2%;position:inherit;bottom:0;width:100%}blockquote p.says{padding:0 0 10px 20px;position:relative}blockquote p.says:after,blockquote p.says:before{content:'"';font-size:32px;color:#e00000;font-weight:700;vertical-align:top;line-height:.8}blockquote p.says:before{content:'"';position:absolute;left:0;top:-2px}#banner-fade{margin-bottom:20px!important}.Security-10{color:#fff;margin:5px 0 15px;font-weight:700;line-height:23px}.slidesjs-pagination{margin:6px 0 0;float:right;list-style:none;display:none}.project-b,.project-c{text-align:center!important;font-weight:500!important;margin-bottom:0!important}.project-b,.project-c,.verticalCarousel{margin-top:0!important}.hvr-bubble-left,.hvr-overline-from-left{display:inline-block;vertical-align:middle;box-shadow:0 0 1px transparent}.widget-edit-title h3{font-size:15px}@media screen and (max-width:600px){.ranking_log{width:80%!important}}@media screen and (max-width:991px) and (min-width:601px){.ranking_log{width:50%!important}}.project-b,.project-c{width:100%!important;color:#fff!important}@media screen and (max-width:767px){.news-title{padding-left:20px}}.rightnw_title a:hover,.slide-title a:hover{color:#ce2429!important}ul.bjqs{position:initial!important;padding:0;margin:0;overflow:hidden}li.bjqs-slide{position:absolute;display:none;height:auto!important}.hvr-bubble-left,.project-c,h5.line{position:relative}.hvr-overline-from-left{-webkit-transform:perspective(1px) translateZ(0);transform:perspective(1px) translateZ(0);position:relative;overflow:hidden}.hvr-overline-from-left:active::before,.hvr-overline-from-left:focus::before,.hvr-overline-from-left:hover::before{right:0}.hvr-overline-from-left::before{content:"";position:absolute;z-index:-1;left:0;right:100%;top:0;background:#b0b0b0;height:4px;-webkit-transition-property:right;transition-property:right;-webkit-transition-duration:.3s;transition-duration:.3s;-webkit-transition-timing-function:ease-out;transition-timing-function:ease-out}.hvr-bubble-left{-webkit-transform:perspective(1px) translateZ(0);transform:perspective(1px) translateZ(0)}[class^=hvr-]{padding:1em;cursor:pointer;background:#e1e1e1;text-decoration:none;color:#666;-webkit-tap-highlight-color:transparent;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.hvr-bubble-left:active::before,.hvr-bubble-left:focus::before,.hvr-bubble-left:hover::before{-webkit-transform:translateX(-10px);transform:translateX(-10px)}.hvr-bubble-left::before{pointer-events:none;position:absolute;z-index:-1;content:'';border-style:solid;-webkit-transition-duration:.3s;transition-duration:.3s;-webkit-transition-property:transform;transition-property:transform;top:calc(50% - 10px);left:0;border-width:10px 10px 10px 0;border-color:transparent #a60c0c transparent transparent}.project-b{background-color:#4f5760!important;padding-top:5px!important;padding-bottom:4px!important;font-size:16px!important;font-family:Georgia,"Times New Roman",Times,serif!important;float:left!important;border-bottom:1px solid #ddd!important;letter-spacing:1.2px!important}.project-c{background-color:#a60c0c!important;font-size:18px!important;font-family:Georgia,"Times New Roman",Times,serif;float:right!important;padding:5px 3px 5px 2px!important;line-height:19px!important}#february2,.slide{width:auto!important}h5.line{border-bottom:1px solid #069;padding-bottom:8px;text-transform:uppercase;font-size:20px;margin:0 0 10px;color:#000}h5.line>span{width:auto;border-bottom:0 solid #069;padding-bottom:7px}#magzz .carousel-control.left,#magzz .carousel-control.right{background-image:none!important;color:#fff!important}.carousel-control{width:15%!important}.carousel-inner .left,.carousel-inner .right{height:100%!important;width:100%!important}.carousel-inner{max-height:461px!important}#technnews h4{font-size:17px}.verticalCarousel{margin:27px auto}.vc_container{height:511px!important;overflow-y:auto;background-color:#fff}.verticalCarouselGroup.vc_list>li{margin:10px;border-width:0;border-style:solid;padding:0;background-color:#fff;-moz-box-shadow:1px 1px 2px rgba(0,0,0,.05);-webkit-box-shadow:1px 1px 2px rgba(0,0,0,.05);box-shadow:1px 1px 2px rgba(255,255,255,.05)}.demof p { margin: 0px 0 0; margin-top: 0px; font-size: 11px; padding-bottom: 0; line-height: 14px;}.demof a { font-family: Arial, sans-serif; font-size: 20px; font-weight: 500; color: #000;}.demo5 ul li { padding: 10px 10px 10px 10px; border-bottom: 1px solid #ddd; list-type: none; margin: 0;}@media screen and (max-width: 991px) { #theiaStickySidebar { position: static!important; }}</style> <input type="hidden" name="asma_one" value=Array> <div id="post_slideshow-widget-3" class="widget post_slideshow-widget widget-box-news ranking_log" style="text-align: left;margin-bottom: 10px;"> <div id="single" style="background-color: #fff;"> <div style="margin-top: 10px;margin-bottom: 20px;"> <a href="https://sales.cioapplications.com/vendors/top-sales-technology-solutions-companies.html" ><img src="https://www.cioapplications.com/uploaded_images/gbhds30.jpg" alt="Top 10 Sales Technology Solutions Companies - 2023" title="Top 10 Sales Technology Solutions Companies - 2023" style="padding-bottom: 5px;width: 100%;border: 1px solid #ddd;padding:8px;"> </a></div> </div> </div>  <div class="sppb-col-md-6 " id="column-wrap-id-1538645611932" style="margin-bottom: 25px;"> <div class="demo5 demof" style="position: relative; overflow: hidden;"> <ul style="margin: 0px; position: absolute; top: 0px;padding-left:0px;"> <li style="margin: 0px; display: list-item;"> <div class="row"> <div class="col-md-4" > <a href="https://automotive.cioapplications.com/cxoinsights/customer-experience-digital-transformation-nid-10362.html" target="_blank"><img src="/newstransfer/upload/ayc7d7..jpg" alt=""></a> </div> <div class="col-md-8" style="padding-left: 0;"> <a href="https://automotive.cioapplications.com/cxoinsights/customer-experience-digital-transformation-nid-10362.html" target="_blank" style="font-size: 13px;">ZIONS BANCORPORATION </a> <a href="https://automotive.cioapplications.com/cxoinsights/customer-experience-digital-transformation-nid-10362.html" target="_blank"><p class="" style="font: 500 15px Arial,Helvetica,sans-serif;color: #0f0f0f;margin-top: 0px;font-weight: 600;" >Customer Experience & Digital... </p></a> <p class="" style="margin-top: 0px;color: #000;">Brian Timmeny, Chief Technology Officer</p> </div> </div></li> <li style="margin: 0px; display: list-item;"> <div class="row"> <div class="col-md-4" > <a href="https://audit-management.cioapplications.com/cxoinsights/effectively-maintaining-software-dependencies--nid-10502.html" target="_blank"><img src="/newstransfer/upload/ke91fUntitled-1.jpg" alt=""></a> </div> <div class="col-md-8" style="padding-left: 0;"> <a href="https://audit-management.cioapplications.com/cxoinsights/effectively-maintaining-software-dependencies--nid-10502.html" target="_blank" style="font-size: 13px;">ENVESTNET </a> <a href="https://audit-management.cioapplications.com/cxoinsights/effectively-maintaining-software-dependencies--nid-10502.html" target="_blank"><p class="" style="font: 500 15px Arial,Helvetica,sans-serif;color: #0f0f0f;margin-top: 0px;font-weight: 600;" >Effectively Maintaining Software... </p></a> <p class="" style="margin-top: 0px;color: #000;">Derek Fisher, Vice President of Application Security</p> </div> </div></li> <li style="margin: 0px; display: list-item;"> <div class="row"> <div class="col-md-4" > <a href="https://machine-learning.cioapplications.com/cxoinsights/setting-mlops-for-financial-success-nid-10528.html" target="_blank"><img src="/newstransfer/upload/cytk0Untitled-9.jpg" alt=""></a> </div> <div class="col-md-8" style="padding-left: 0;"> <a href="https://machine-learning.cioapplications.com/cxoinsights/setting-mlops-for-financial-success-nid-10528.html" target="_blank" style="font-size: 13px;">THE KRAFT HEINZ COMPANY </a> <a href="https://machine-learning.cioapplications.com/cxoinsights/setting-mlops-for-financial-success-nid-10528.html" target="_blank"><p class="" style="font: 500 15px Arial,Helvetica,sans-serif;color: #0f0f0f;margin-top: 0px;font-weight: 600;" >Setting MLOps for financial success </p></a> <p class="" style="margin-top: 0px;color: #000;">Jorge Balestra, Global Head Machine Learning Operations (MLOps) and Platforms</p> </div> </div></li> <li style="margin: 0px; display: list-item;"> <div class="row"> <div class="col-md-4" > <a href="https://artificial-intelligence.cioapplications.com/cxoinsights/is-ai-a-cure-for-bad-meetings-nid-10537.html" target="_blank"><img src="/newstransfer/upload/5af9Untitled-1.jpg" alt=""></a> </div> <div class="col-md-8" style="padding-left: 0;"> <a href="https://artificial-intelligence.cioapplications.com/cxoinsights/is-ai-a-cure-for-bad-meetings-nid-10537.html" target="_blank" style="font-size: 13px;">LOGITECH B2B </a> <a href="https://artificial-intelligence.cioapplications.com/cxoinsights/is-ai-a-cure-for-bad-meetings-nid-10537.html" target="_blank"><p class="" style="font: 500 15px Arial,Helvetica,sans-serif;color: #0f0f0f;margin-top: 0px;font-weight: 600;" >Is AI a Cure for Bad Meetings? </p></a> <p class="" style="margin-top: 0px;color: #000;">Scott Wharton, GM</p> </div> </div></li> <li style="margin: 0px; display: list-item;"> <div class="row"> <div class="col-md-4" > <a href="https://adobe.cioapplications.com/cxoinsights/designing-effective-learning-experiences-nid-10774.html" target="_blank"><img src="/newstransfer/upload/zlsi845.jpg" alt=""></a> </div> <div class="col-md-8" style="padding-left: 0;"> <a href="https://adobe.cioapplications.com/cxoinsights/designing-effective-learning-experiences-nid-10774.html" target="_blank" style="font-size: 13px;">MCDONALD’S </a> <a href="https://adobe.cioapplications.com/cxoinsights/designing-effective-learning-experiences-nid-10774.html" target="_blank"><p class="" style="font: 500 15px Arial,Helvetica,sans-serif;color: #0f0f0f;margin-top: 0px;font-weight: 600;" >Designing Effective Learning Experiences </p></a> <p class="" style="margin-top: 0px;color: #000;">Lan Tran, Director of Learning Design and Technology</p> </div> </div></li> <li style="margin: 0px; display: list-item;"> <div class="row"> <div class="col-md-4" > <a href="https://cyber-security.cioapplications.com/cxoinsights/identifying-gaps-in-cybersecurity-to-reduce-organizational-risk-nid-10775.html" target="_blank"><img src="/newstransfer/upload/7n5ffd450.jpg" alt=""></a> </div> <div class="col-md-8" style="padding-left: 0;"> <a href="https://cyber-security.cioapplications.com/cxoinsights/identifying-gaps-in-cybersecurity-to-reduce-organizational-risk-nid-10775.html" target="_blank" style="font-size: 13px;">BLACKBERRY </a> <a href="https://cyber-security.cioapplications.com/cxoinsights/identifying-gaps-in-cybersecurity-to-reduce-organizational-risk-nid-10775.html" target="_blank"><p class="" style="font: 500 15px Arial,Helvetica,sans-serif;color: #0f0f0f;margin-top: 0px;font-weight: 600;" >Identifying Gaps In Cybersecurity To... </p></a> <p class="" style="margin-top: 0px;color: #000;">Keiron Holyome, Vice President – UKI, Middle East and Africa</p> </div> </div></li> <li style="margin: 0px; display: list-item;"> <div class="row"> <div class="col-md-4" > <a href="https://digital-transformation.cioapplications.com/cxoinsights/cheers-to-more-digital-partnerships-in-the-corporate-world-nid-10776.html" target="_blank"><img src="/newstransfer/upload/nte28f450.jpg" alt=""></a> </div> <div class="col-md-8" style="padding-left: 0;"> <a href="https://digital-transformation.cioapplications.com/cxoinsights/cheers-to-more-digital-partnerships-in-the-corporate-world-nid-10776.html" target="_blank" style="font-size: 13px;">PERNOD RICARD </a> <a href="https://digital-transformation.cioapplications.com/cxoinsights/cheers-to-more-digital-partnerships-in-the-corporate-world-nid-10776.html" target="_blank"><p class="" style="font: 500 15px Arial,Helvetica,sans-serif;color: #0f0f0f;margin-top: 0px;font-weight: 600;" >Cheers to More Digital Partnerships... </p></a> <p class="" style="margin-top: 0px;color: #000;">Pierre-Yves Calloc’h – Chief Digital Officer</p> </div> </div></li> </ul></div></div>  <div class="clearfix"></div><div class="clearfix"></div><div class="clearfix"></div> <div class="adplugg-tag" data-adplugg-access-code="A48225855" data-adplugg-zone="cioapplications_right_ads"></div><script async src="//www.adplugg.com/serve/js/ad.js"></script><script>(AdPlugg=window.AdPlugg||[]).push({});</script></aside></div></div><script src="https://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js"></script> <script type="text/javascript" src="/jsweb/jQuery.verticalCarousel.js"></script> <script type="text/javascript"> $(".verticalCarousel").verticalCarousel({ currentItem: 1, showItems: 4, }); </script> <script type="text/javascript">$(function(){if($('#theiaStickySidebar').length) {var el=$('#theiaStickySidebar'); var stickyTop=$('#theiaStickySidebar').offset().top; var stickyHeight=$('#theiaStickySidebar').height(); var newvar = $('#sections-id-2').offset().top; var stickyTop =$('#theiaStickySidebar').offset().top+$('#composition1').height(); var newvar1 =$('#composition1').height(); $(window).scroll(function(){ /* alert(stickyTop); */ /* alert(newvar1); */ /* alert(stickyTop);*/ var limit=$('#sections-id-3').offset().top-$('#theiaStickySidebar').height() - $('#xykl').height()-20; var windowTop=$(window).scrollTop(); /* alert(limit);*/ /* alert(windowTop); */if(stickyTop<windowTop){ if($('#sections-id-2').height()>700){$('#theiaStickySidebar').css({position:'fixed',top:'10px'});$("#sticky_logo2").show();if($(window).width()>'700'&&$(window).width()<'951'){/* alert("dhairy"); */$('#theiaStickySidebar').css({width:'200px'})}}else{$('#theiaStickySidebar').css({position:'static',top:'0px'});$("#sticky_logo2").hide()}}else{$('#theiaStickySidebar').css({position:'static',top:'0px'});$("#sticky_logo2").hide()}if(limit<windowTop){var diff=limit-windowTop;el.css({top:diff})}})}/* } */})</script> <script> document.addEventListener('DOMContentLoaded', function() { var jsonString = document.getElementById('imagesData_right').value; var images = JSON.parse(jsonString); if (Array.isArray(images) && images.length > 0) { var randomImage = images[Math.floor(Math.random() * images.length)]; document.getElementById('myImage-right').src = randomImage.url; document.getElementById('imageLink-right').href = randomImage.link; } else { console.error('No images found in the array.'); } }); </script> <div class="clearfix"></div></div> </div> </div> </div> <script src="https://code.jquery.com/jquery-1.9.1.min.js"></script> <style> .hole_div { display: inline-flex; float: left; margin-bottom: 10px; margin-left: 13px; margin-top: 10px; padding: 5px; width:100%; } .hole_div:hover { box-shadow: rgba(0, 0, 0, 0.19) 0px 5px 10px, rgba(0, 0, 0, 0.23) 0px 6px 6px; transform: scale(1.04); } @media screen and (-webkit-min-device-pixel-ratio:0) { .hole_div { display: inline-block; text-align: left; border-radius: 8px; margin: 0.5rem 0.5rem 0.8rem; scroll-snap-align: center; position: relative; background-color: rgb(255, 255, 255); box-shadow: rgba(195, 195, 195, 0.55) 5px 5px 10px 0px; transition: all 0.1s ease-in-out 0s; } .img_main_w{ width:100%; } .trump_h2 { width: 100%; margin-left: 20px; } } .rdmore{ font-size: 16px; font-weight: bold; font: 15px/25px Georgia, } @media only screen and (min-width:522px) and (max-device-width:564px){ #digital{ margin-top: 70px !important; margin-bottom: 7px !important; } } @media only screen and (min-width:361px) and (max-device-width:520px){ #digital{ margin-top: 70px !important; margin-bottom: 7px !important; } } @media only screen and (min-width:320px) and (max-device-width:360px){ #digital{ margin-top: 70px !important; margin-bottom: 7px !important; } } #digital { border-bottom: 1px solid #CCCCCC; margin-bottom: 2px; } #digital { border-bottom: 1px solid #cccccc; margin-bottom: 2px; } .trump_h2 { width: 100%; margin-left: 10px !important; padding-right: 10px !important; padding-top: 10px !important; } .arial12Ash { color: #666666; font-family: Arial,Helvetica,sans-serif; font-size: 12px; } #namepost { padding-bottom: 17px; padding-top: 0px; line-height: 18px !important; } .bullet_des { background: #0089d3 none repeat scroll 0 0; float: left; height: 8px; margin-right: 10px; margin-top: 5px; width: 8px; } h2{font-size: 17px !important;line-height: 1.5 !important;} </style> <div class="container btm-sec" id="xykl"> <p style="font-size:22px;margin-bottom: 5px; margin-top: 19px;" class="rdmore">Read Also</p> <div id="digital" style="margin-bottom:10px;"></div> <div class="row"> <div class="col-md-12"> <input type="hidden" id="news_cat" value="1"/> <input type="hidden" id="news_count" value="2647"/> <div class="row"> <input type="hidden" name="asmak" value=https://government.cioapplications.com/cxoinsights/bridging-government-and-technology-nid-11479.html> <div class="col-md-4 col-sm-12 col-xs-12 " > <div class="hole_div " > <div class="img_main_w"> <a href="https://government.cioapplications.com/cxoinsights/bridging-government-and-technology-nid-11479.html"><img src="https://www.cioapplications.com/newstransfer/upload/83z1Untitled-1.jpg" alt="Bridging Government and Technology" title="Bridging Government and Technology" style="width:100%;border-radius: 8px 8px 0px 0px;"></a> </div> <div class="trump_h2"> <a href="https://government.cioapplications.com/cxoinsights/bridging-government-and-technology-nid-11479.html"><h2 class="Trump_1" style="color:black !important;font-family: 'Roboto', sans-serif;font-weight: 700;">Bridging Government and Technology</h2></a> <div class="arial12Ash" id="namepost"> <div class="bullet_des"></div> <font color="#232f3e">Jamie Holcombe, Chief Information Officer at the U.S. Patent and Trademark Office (USPTO). </font> </div> </div> </div> </div> <input type="hidden" name="asmak" value=https://business-continuity.cioapplications.com/cxoinsights/overcoming-challenges-in-business-continuity-planning-nid-11473.html> <div class="col-md-4 col-sm-12 col-xs-12 " > <div class="hole_div " > <div class="img_main_w"> <a href="https://business-continuity.cioapplications.com/cxoinsights/overcoming-challenges-in-business-continuity-planning-nid-11473.html"><img src="https://www.cioapplications.com/newstransfer/upload/yc1iqcioapp450-308.jpg" alt="Overcoming Challenges in Business Continuity Planning" title="Overcoming Challenges in Business Continuity Planning" style="width:100%;border-radius: 8px 8px 0px 0px;"></a> </div> <div class="trump_h2"> <a href="https://business-continuity.cioapplications.com/cxoinsights/overcoming-challenges-in-business-continuity-planning-nid-11473.html"><h2 class="Trump_1" style="color:black !important;font-family: 'Roboto', sans-serif;font-weight: 700;">Overcoming Challenges in Business Continuity Planning</h2></a> <div class="arial12Ash" id="namepost"> <div class="bullet_des"></div> <font color="#232f3e"> </font> </div> </div> </div> </div> <input type="hidden" name="asmak" value=https://government.cioapplications.com/cxoinsights/driving-innovation-in-precast-concrete--nid-11472.html> <div class="col-md-4 col-sm-12 col-xs-12 " > <div class="hole_div " > <div class="img_main_w"> <a href="https://government.cioapplications.com/cxoinsights/driving-innovation-in-precast-concrete--nid-11472.html"><img src="https://www.cioapplications.com/newstransfer/upload/wrpadUntitled-18.jpg" alt="Driving Innovation in Precast Concrete " title="Driving Innovation in Precast Concrete " style="width:100%;border-radius: 8px 8px 0px 0px;"></a> </div> <div class="trump_h2"> <a href="https://government.cioapplications.com/cxoinsights/driving-innovation-in-precast-concrete--nid-11472.html"><h2 class="Trump_1" style="color:black !important;font-family: 'Roboto', sans-serif;font-weight: 700;">Driving Innovation in Precast Concrete </h2></a> <div class="arial12Ash" id="namepost"> <div class="bullet_des"></div> <font color="#232f3e">Josh Myers, Chief Operating Officer at Jensen Precast </font> </div> </div> </div> </div> </div> <div class="row" style="margin-top: 20px;"> <div class="col-md-4 col-sm-12 col-xs-12 "> <div class="hole_div " > <div class="img_main_w"> <a href="https://software-testing.cioapplications.com/cxoinsights/implementing-robotics-for-testing-in-the-refurbished-industry--nid-11467.html"><img src="https://www.cioapplications.com/newstransfer/upload/v7pdUntitled-30.jpg" alt="Implementing Robotics for Testing in the Refurbished Industry " title="Implementing Robotics for Testing in the Refurbished Industry " style="width:100%;border-radius: 8px 8px 0px 0px;"></a> </div> <div class="trump_h2"> <a href="https://software-testing.cioapplications.com/cxoinsights/implementing-robotics-for-testing-in-the-refurbished-industry--nid-11467.html"><h2 class="Trump_1" style="color:black !important;font-family: 'Roboto', sans-serif;font-weight: 700;">Implementing Robotics for Testing in the Refurbished Industry </h2></a> <div class="arial12Ash" id="namepost"> <div class="bullet_des"></div> <font color="#232f3e">Antony Harrat, Director of Quality, Back Market </font> </div> </div> </div> </div> <div class="col-md-4 col-sm-12 col-xs-12 "> <div class="hole_div " > <div class="img_main_w"> <a href="https://digital-manufacturing.cioapplications.com/cxoinsights/bim-key-to-transform-architecture-and-design-in-construction--nid-11461.html"><img src="https://www.cioapplications.com/newstransfer/upload/bv3oUntitled-21.jpg" alt="BIM: Key to Transform Architecture and Design in Construction " title="BIM: Key to Transform Architecture and Design in Construction " style="width:100%;border-radius: 8px 8px 0px 0px;"></a> </div> <div class="trump_h2"> <a href="https://digital-manufacturing.cioapplications.com/cxoinsights/bim-key-to-transform-architecture-and-design-in-construction--nid-11461.html"><h2 class="Trump_1" style="color:black !important;font-family: 'Roboto', sans-serif;font-weight: 700;">BIM: Key to Transform Architecture and Design in Construction </h2></a> <div class="arial12Ash" id="namepost"> <div class="bullet_des"></div> <font color="#232f3e">Michael Carrancho, Deputy Director, Office of Planning Design, and Construction, Engineering and Design Division, Smithsonian Institution. </font> </div> </div> </div> </div> <div class="col-md-4 col-sm-12 col-xs-12 "> <div class="hole_div " > <div class="img_main_w"> <a href="https://digital-manufacturing.cioapplications.com/cxoinsights/the-ethics-of-technology-navigating-moral-dilemmas-in-an-age-of-innovation-nid-11460.html"><img src="https://www.cioapplications.com/newstransfer/upload/9zozhUntitled-10.jpg" alt="The Ethics of Technology: Navigating Moral Dilemmas in an Age of Innovation" title="The Ethics of Technology: Navigating Moral Dilemmas in an Age of Innovation" style="width:100%;border-radius: 8px 8px 0px 0px;"></a> </div> <div class="trump_h2"> <a href="https://digital-manufacturing.cioapplications.com/cxoinsights/the-ethics-of-technology-navigating-moral-dilemmas-in-an-age-of-innovation-nid-11460.html"><h2 class="Trump_1" style="color:black !important;font-family: 'Roboto', sans-serif;font-weight: 700;">The Ethics of Technology: Navigating Moral Dilemmas in an Age of Innovation</h2></a> <div class="arial12Ash" id="namepost"> <div class="bullet_des"></div> <font color="#232f3e">Thomas Creely, Ph.D., Creator/Director, Ethics & Emerging Military Technology Graduate Certificate Program, U.S. Naval War College </font> </div> </div> </div> </div> </div> <div style="text-align: center;" id="more_details"> </div> <div class="loader-icon" style="text-align: center;display:none;margin-top: 20px" > <img src="https://www.proptechoutlook.com/images/loading4.gif" width="100" alt="Loading..." /> </div> </div> </div> </div> <script src="http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js" type="text/javascript"></script> <script src="https://maxcdn.bootstrapcdn.com/bootstrap/3.4.0/js/bootstrap.min.js"></script> <script type="text/javascript"> var start=6; var newscount=document.getElementById('news_count').value; var newscat=document.getElementById('news_cat').value; var loading = false; var flag=1; var dummy_cnt = 1; $(window).scroll(function(){ if($(window).scrollTop() >= ($(document).height() - $(window).height())*0.1) { if(flag == 0) { flag = 0; return false; } //dummy_cnt++; else{ if(loading == false && start <= newscount){ loading=true; var params = "news_cat="+newscat+"&start="+start+"&cachecnt="+dummy_cnt; $.ajax({ url: "https://www.cioapplications.com/news_readalso_more.php", type: "POST", data: params, beforeSend: function(){ $('.loader-icon').show(); }, success: function(html){ if(html != " "){ $("#more_details").append(html); $('.loader-icon').fadeOut('fast'); setTimeout( function(){ loading = false; }, 500 ); start+=6; dummy_cnt++; }else{ flag = 0; } } }); } } } }); </script> <div class="footer" id='footerr'> <p style="color: #fff;"> <span class="closee"><a onclick="set_cookie()" style='color: #000; font-weight: 600;'>I agree</a></span> We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. <span><a href="/privacy-policy/" style="text-decoration: none; color: rgb(241, 214, 0);">More info</a></span></p></div> <style>.fea_ven_slider{ color: #000;}.copyrights > p { margin-top: 18px !important; text-align: center !important;color:#fff; font-size: 13px !important;}.contact:hover {color: #FFF !important;}.post-title.post-title-news{margin-bottom:16px !important;margin-top:20px !important;}.container.foot-cent { background-color: #232f3e;}@media screen and (max-width: 991px){.col-md-12 { width: 100%;}}@media screen and (min-width: 370px) and (max-width: 569px){.foot_first { width: 70%;}.foot_second { width: 30%;margin-top: 30px;}}@media screen and (min-width: 320px) and (max-width: 369px){.foot_first { width: 100%;}.foot_second { width: 80%;}}@media screen and (min-width: 570px) and (max-width: 991px){.foot_first { width: 80%;}.foot_second { width: 20%;margin-top: 20px;}}</style> <div id="sections-id-3" style="" class="sections-content sections-builder sections sections-full-width"><div class="container"><div class="row"><div class="with-sidebar-container sidebar-container-builder"><div class="main-container col-md-12" style="min-height: inherit;"><div class="row"><div class="col-md-12"><div class="scroll-news scroll-posts-full scroll-news-new scroll-news-small scroll-news-2 scroll-arrow-top "><div class="post-title post-title-news"><h3>Featured Vendors</h3></div><div class="clearfix"></div><div class="row"><div class="head-slide scroll-posts head-slide-show"><ul><li class='slider-item'> <article class="slide-item col-xs-6 col-md-2"> <a href="https://sales.cioapplications.com/vendor/bydesign-technologies-problem-solved-for-direct-sales-cid-1363-mid-77.html" title="ByDesign Technologies: Problem Solved for Direct Sales" rel="bookmark"> <div class="slide-content"> <div class="slide-hover"></div> <div class="slide-image"><span> <img alt='ByDesign Technologies: Problem Solved for Direct Sales' width='263' height='187' src='/uploaded_images/km77qbydesign450.jpg'></span></div> </div> </a> <a href="https://sales.cioapplications.com/vendor/bydesign-technologies-problem-solved-for-direct-sales-cid-1363-mid-77.html" title="ByDesign Technologies: Problem Solved for Direct Sales" rel="bookmark"> <h4 class="slide-title fea_ven_slider ">Jeff Ayscue, CEO and Daryl Wurzbacher, President, ByDesign Technologies</h4></a> </article> <article class="slide-item col-xs-6 col-md-2"> <a href="https://sales.cioapplications.com/vendor/commercialtribe-reshaping-the-sales-development-cid-1365-mid-77.html" title="CommercialTribe: Reshaping the Sales Development" rel="bookmark"> <div class="slide-content"> <div class="slide-hover"></div> <div class="slide-image"><span> <img alt='CommercialTribe: Reshaping the Sales Development' width='263' height='187' src='/uploaded_images/qowziCommercialTribe450.jpg'></span></div> </div> </a> <a href="https://sales.cioapplications.com/vendor/commercialtribe-reshaping-the-sales-development-cid-1365-mid-77.html" title="CommercialTribe: Reshaping the Sales Development" rel="bookmark"> <h4 class="slide-title fea_ven_slider ">Paul Ironside, CEO and Founder, CommercialTribe</h4></a> </article> <article class="slide-item col-xs-6 col-md-2"> <a href="https://sales.cioapplications.com/vendor/gongio-artificial-intelligence-for-successful-sales-calls-cid-1367-mid-77.html" title="Gong.io: Artificial Intelligence for Successful Sales Calls" rel="bookmark"> <div class="slide-content"> <div class="slide-hover"></div> <div class="slide-image"><span> <img alt='Gong.io: Artificial Intelligence for Successful Sales Calls' width='263' height='187' src='/uploaded_images/hy5z1gong450.jpg'></span></div> </div> </a> <a href="https://sales.cioapplications.com/vendor/gongio-artificial-intelligence-for-successful-sales-calls-cid-1367-mid-77.html" title="Gong.io: Artificial Intelligence for Successful Sales Calls" rel="bookmark"> <h4 class="slide-title fea_ven_slider ">Amit Bendov, CEO, Gong.io</h4></a> </article> <article class="slide-item col-xs-6 col-md-2"> <a href="https://sales.cioapplications.com/vendor/national-data-systems-optimizing-business-processes-cid-1369-mid-77.html" title="National Data Systems: Optimizing Business Processes" rel="bookmark"> <div class="slide-content"> <div class="slide-hover"></div> <div class="slide-image"><span> <img alt='National Data Systems: Optimizing Business Processes' width='263' height='187' src='/uploaded_images/8xna8National-Data450.jpg'></span></div> </div> </a> <a href="https://sales.cioapplications.com/vendor/national-data-systems-optimizing-business-processes-cid-1369-mid-77.html" title="National Data Systems: Optimizing Business Processes" rel="bookmark"> <h4 class="slide-title fea_ven_slider ">Charles Connors, Managing Director, National Data Systems</h4></a> </article> <article class="slide-item col-xs-6 col-md-2"> <a href="https://sales.cioapplications.com/vendor/salescout-revamping-marketing-and-sales-through-data-accuracy-cid-1377-mid-77.html" title="SaleScout: Revamping Marketing and Sales Through Data Accuracy" rel="bookmark"> <div class="slide-content"> <div class="slide-hover"></div> <div class="slide-image"><span> <img alt='SaleScout: Revamping Marketing and Sales Through Data Accuracy' width='263' height='187' src='/uploaded_images/pq5stSaleScout450.jpg'></span></div> </div> </a> <a href="https://sales.cioapplications.com/vendor/salescout-revamping-marketing-and-sales-through-data-accuracy-cid-1377-mid-77.html" title="SaleScout: Revamping Marketing and Sales Through Data Accuracy" rel="bookmark"> <h4 class="slide-title fea_ven_slider ">Chris Lynde, CEO, SaleScout</h4></a> </article> <article class="slide-item col-xs-6 col-md-2"> <a href="https://sales.cioapplications.com/vendor/vanillasoft-the-power-of-simplicity-cid-1387-mid-77.html" title="VanillaSoft: The Power of Simplicity" rel="bookmark"> <div class="slide-content"> <div class="slide-hover"></div> <div class="slide-image"><span> <img alt='VanillaSoft: The Power of Simplicity' width='263' height='187' src='/uploaded_images/hcy0zvanila4560.jpg'></span></div> </div> </a> <a href="https://sales.cioapplications.com/vendor/vanillasoft-the-power-of-simplicity-cid-1387-mid-77.html" title="VanillaSoft: The Power of Simplicity" rel="bookmark"> <h4 class="slide-title fea_ven_slider ">David Hood, President & CEO, VanillaSoft</h4></a> </article> </li></ul></div> </div> <div class="clearfix"></div></div></div><div class="not_duplicate_array" data-not_duplicate=""></div></div></div> </div> </div> </div> </div> </div> <div class="clearfix"></div></div> <footer id="main-footer"> <div id="footer" class="main-block footer-normal footer-social-copyrights footer-have-top footer-2" style="height: 100px;"> <div class="" style="width:100%;"><div class="container" style="padding-left: 0;padding-right: 0;background:none;"><div class="col-md-10 col-sm-12 col-xs-12 foot_first" style="float:left;padding-left: 0;padding-right: 0;"> <div class="copyrights" style="color:#fff;"><p ><span style="color:#fff;">Copyright © 2024 CIO Applications. All rights reserved. Registration on or use of this site constitutes acceptance of our</span> <a href="https://www.cioapplications.com/terms-conditions/" style="color: #fff !important;">Terms of Use</a> <span style="color:#fff;">and </span><a href="https://www.cioapplications.com/privacy-policy/" style="color: #fff !important;" >Privacy Policy</a> <a href="https://www.cioapplications.com/sitemap/" title="Sitemap" style="color: #fff !important;"><span style="font-weight:bold;color: #fff !important;" >|  </span>Sitemap </a> <a href="https://www.cioapplications.com/subscribe/"><span style="font-weight:bold;color: #fff !important;">|  </span><span style="color:#34b7f6; font-weight:bold;">Subscribe </span></a><a href="https://www.cioapplications.com/about-us/"><span style="font-weight:bold;color: #fff !important;">|  </span><span style="color:#34b7f6; font-weight:bold;">About Us </span></a> <a href="https://www.cioapplications.com/sitemaps/a" title="Sitemap" ><span style="font-weight:bold;color: #fff !important;">|  </span><span style="color:#34b7f6; font-weight:bold;">Sitemap</span></a> <a href="https://www.cioapplications.com/editorial_policy/" title="Sitemap" ><span style="font-weight:bold;color: #fff !important;">|  </span><span style="color:#34b7f6; font-weight:bold;">Editorial Policy</span></a> <a href="https://www.cioapplications.com/feedback-mechanism-and-correction-Policy/" title="Sitemap" ><span style="font-weight:bold;color: #fff !important;">|  </span><span style="color:#34b7f6; font-weight:bold;">Feedback Policy</span></a> </p> </div> </div><div class="col-md-2 col-sm-12 col-xs-12 foot_second" style="text-align: left; padding-right: 0px;"><span> <a href="https://www.linkedin.com/company/cioapplications/" target="_blank"><img style="width: 18px;" src="https://www.cioapplications.com/images/linked_logo_edit.png" title="Linkedin" alt="follow on linkedin"></a> <a href="https://twitter.com/CIOApplications" target="_blank"><img style="width: 22px; margin-top: 5px; margin-left: 10px;" src="https://www.cioapplications.com/images/0tw1.png" title="Twitter" alt="follow on twitter"></a> <a href="https://www.cioapplications.com/rssfeed/" target="_blank"><img style="width: 23px; margin-top: 5px; margin-left: 10px;" src="https://www.cioapplications.com/images/rss-feed-icon.png" title="RSS Feed" alt="follow on rss"></a> </span> </div></div> </div> </div> </footer> <div class="clearfix"></div></div> <style> /***********************************************//***************** Packages ********************//**********************************************/ @import url('https://fonts.googleapis.com/css?family=Tajawal');@import url('https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css'); .btn,.form-control{border-radius:0!important;height:30px}#popup-container .modal-lg,.btn{width:auto!important}.modal-title{margin:0;line-height:1.42857143;color:#337ab7;font-weight:300;text-transform:uppercase;font-size:20px;font-family:inherit;text-align:center}.btn{display:inline-block!important;margin-bottom:20px!important;position:relative!important;padding:6px 12px!important;font-size:13px!important;line-height:1.42857143!important}.form-control{font-size:13px;border:1px solid #ccc;width:206px!important}#subscribeModal .modal-content{overflow:hidden}#popup-container{background-color:transparent;border:5px solid transparent}@media only screen and (min-width:600px) and (max-width:992px){#email{margin-left:98px}}@media only screen and (min-width:768px) and (max-width:986px){#email{margin-left:61px}}.mypop p{color:#444;font-family:Helvetica Neue,Helvetica,Arial,sans-serif;margin:10px 0}</style> <div id="popup-container" class="mypop"> <div class="modal-dialog"> <div class="modal-content"> <div class="modal-header" style="border: 11px solid #ddd;border-bottom: 0px solid #ddd;padding-top: 0;padding-bottom: 0;"> <a class="close" id="clse">×</a> <div class="modal-title"> <div class="row" style="text-align: center;"> <div class="col-md-3" style="color: #000;text-align: center;"> <img src="https://www.cioapplications.com/images/logo.png" class="img-wid" alt="#" title="#" style="padding: 10px;"> </div> <div class="col-md-9"> <p style="font-size: 20px;font-weight: 700;font-style: italic;text-transform: initial;text-align: left;">CIO Applications Weekly Brief</p></div> </div> </div> </div> <div class="modal-body" style="border: 11px solid #dddddde6;border-top: 1px solid #ddd;padding-top: 0;padding-bottom: 0;"> <p style="padding-bottom: 5px;font-weight: 600;font-size: 13px;line-height: 25px;text-align: center;font-style: italic;">Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from CIO Applications</p> <div class="row"> <div class="col-md-offset-3 col-md-7"> <form id="popup_nl"> <div class="form-group" style="float: left;margin-bottom: 5px;height:29px;"> <input type="email" class="form-control" placeholder="Subscribe to Email Newsletter" id="email"> </div> <a href="javascript:;" onclick="newsletterpop();" id="sb" class="btn btn-primary" style="margin-bottom: 15px !important;">Subscribe</a><p id="sm"></p><p id="picoutput"></p> <center> <img src="https://www.cioapplications.com/images/load2.gif" alt="loading" height="35px" width="35px" style="display:none;" id="load"/> </center> </form> </div> </div> </div> </div> </div> </div> <script type="text/javascript">var idleTime = 0;$(document).ready(function () { /* Increment the idle time counter every minute. */ var idleInterval = setInterval(timerIncrement, 1000); /* 1 sec */ /* Zero the idle timer on mouse movement.*/ $(this).mousemove(function (e) { idleTime = 0; }); $(this).keypress(function (e) { idleTime = 0; });});function timerIncrement() { idleTime = idleTime + 1; if (idleTime > 60) { /* 20 sec *//* alert(idleTime); */ $("#active-popup").hide(); $("#popup-container").hide(); }}</script> <script type="text/javascript"> $(document).ready(function(){ $("#clse").click(function(){ $("#popup-container").hide(); }) }) document.getElementById('email').addEventListener('keypress', function(event) { if (event.keyCode == 13) { event.preventDefault(); $('#sb').trigger('click'); } });/*$("#email").keyup(function (e) { console.log($(this).siblings('#sm')); $(this).siblings('#sm').fadeOut();});*/ function newsletterpop() { var email=$("#email").val(); var source_site = document.referrer; var source_form = 'NL_Popup'; var landing_page = window.location.href; var rej_cookie = jQuery.cookie("reject"); /* alert(source_site); */ var filter = /^(([^<>()\[\]\\.,;:\s@']+(\.[^<>()\[\]\\.,;:\s@']+)*)|('.+'))@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$/; if (!filter.test(email)) { $("#sm").css({"color": "#bf0a0abd", "font-family":" Trebuchet MS", "float":"left"}).text("Please provide a valid email address."); $('#email').css({"border-color" : "#ef5d7a"}).focus(); return false; } var emaillist = ["notexisttopreventanyerror.com","aol.com", "att.net", "comcast.net", "facebook.com", "gmail.com", "gmx.com", "googlemail.com", "google.com", "hotmail.com", "hotmail.co.uk", "mac.com", "me.com", "mail.com", "msn.com", "live.com", "sbcglobal.net", "verizon.net", "yahoo.com", "yahoo.co.uk", "email.com", "games.com" , "gmx.net", "hush.com", "hushmail.com", "icloud.com", "inbox.com", "lavabit.com", "love.com", "outlook.com", "pobox.com", "rocketmail.com", "safe-mail.net", "wow.com", "ygm.com", "ymail.com", "zoho.com", "fastmail.fm", "yandex.com","iname.com", "bellsouth.net", "charter.net", "cox.net", "earthlink.net", "juno.com", "btinternet.com", "virginmedia.com", "blueyonder.co.uk", "freeserve.co.uk", "live.co.uk", "ntlworld.com", "o2.co.uk", "orange.net", "sky.com", "talktalk.co.uk", "tiscali.co.uk", "virgin.net", "wanadoo.co.uk", "bt.com", "sina.com", "qq.com", "naver.com", "hanmail.net", "daum.net", "nate.com", "yahoo.co.jp", "yahoo.co.kr", "yahoo.co.id", "yahoo.co.in", "yahoo.com.sg", "yahoo.com.ph", "hotmail.fr", "live.fr", "laposte.net", "yahoo.fr", "wanadoo.fr", "orange.fr", "gmx.fr", "sfr.fr", "neuf.fr", "free.fr", "gmx.de", "hotmail.de", "live.de", "online.de", "t-online.de", "web.de", "yahoo.de", "mail.ru", "rambler.ru", "yandex.ru", "ya.ru", "list.ru", "hotmail.be", "live.be", "skynet.be", "voo.be", "tvcablenet.be", "telenet.be", "hotmail.com.ar", "live.com.ar", "yahoo.com.ar", "fibertel.com.ar", "speedy.com.ar", "arnet.com.ar", "yahoo.com.mx", "live.com.mx", "hotmail.es", "hotmail.com.mx", "prodigy.net.mx", "yahoo.com.br", "hotmail.com.br", "outlook.com.br", "uol.com.br", "bol.com.br", "terra.com.br", "ig.com.br", "itelefonica.com.br", "r7.com", "zipmail.com.br", "globo.com", "globomail.com", "oi.com.br"]; domain = email.replace(/.*@/, ""); domain = domain.toLowerCase(); if (emaillist.indexOf(domain) >= 0) { $("#sm").css({"color": "#bf0a0abd", "font-family":" Trebuchet MS"}).text("Please enter only Business email address."); $('#email').css({"border-color" : "#ef5d7a"}).focus(); return false; } $('#email').css({"border-color" : "green"}).focus(); $('#load').show(); $("#sm").css({"color": "green", "font-family":" Trebuchet MS","background-color": "#d6f5d6", "border": "1px dotted green","float":"left"}).text("Submitting Your Details..."); $.ajax({ type:"post", dataType: "text", url:'/newsletter_subscribe.php', data:{'email' : email,'source_site' : source_site,'source_form' : source_form,'landing_page' : landing_page}, success: function (response) { if(response.trim()=="exists") { jQuery.cookie('test', 'exist', { expires: 1460 ,path: '/', domain: '.cioapplications.com' }); $("#active-popup").hide(); $("#popup-container").hide(); $.ajax({ type:"post", dataType: "text", url:'/nl_cookie_for_all.php',data:{'email_cookie' : email},success: function (response_cook) {$('#picoutput').html(response_cook);} }) } else if(response.trim()=="succ"){ jQuery.cookie('test', 'exist', { expires: 1460 ,path: '/', domain: '.cioapplications.com' }); $("#active-popup").hide(); $("#popup-container").hide(); $('#thanksmsg').show().delay(10000).fadeOut(); $('#newsltr').hide(); $('#popup_nl').hide(); $('#rightsideform').hide(); $.ajax({ type:"post", dataType: "text", url:'/nl_cookie_for_all.php', data:{'email_cookie' : email}, success: function (response_cook) {$('#picoutput').html(response_cook);} }) } else if(response.trim()=="false"){ var response_cook = 'TRY AGAIN LATER!!!'; $('.knockout').html(response_cook); $(".knockout").css("color", "red"); $(".knockout").removeClass("knockout"); $("#active-popup").hide(); $("#popup-container").hide(); $('#thanksmsg').show().delay(10000).fadeOut(); $('#newsltr').hide(); $('#popup_nl').hide(); } else { var response_cook = 'TRY AGAIN LATER!!!'; $('.knockout').html(response_cook); $(".knockout").css("color", "red"); $(".knockout").removeClass("knockout"); $("#active-popup").hide(); $("#popup-container").hide(); $('#thanksmsg').show().delay(10000).fadeOut(); $('#newsltr').hide(); $('#popup_nl').hide(); } } }) }</script> </div> <div class="go-up"><i class="fa fa-chevron-up"></i></div><script src="https://cdnjs.cloudflare.com/ajax/libs/jquery-cookie/1.4.1/jquery.cookie.js"></script><script src="https://cdnjs.cloudflare.com/ajax/libs/jquery-cookie/1.4.1/jquery.cookie.min.js"></script><script type="text/javascript">/* <![CDATA[ */var _wpcf7 = {"recaptcha":{"messages":{"empty":"Please verify that you are not a robot."}},"cached":"1"};/* ]]> */</script><script type="text/javascript" src="/jsweb/html58a54.js"></script><script type="text/javascript" src="/jsweb/modernizr8a54.js"></script><script type="text/javascript" src="/jsweb/scripts8a54.js"></script><script type="text/javascript" src="/jsweb/custom8a54.js"></script><script type="text/javascript" src="/jsweb/wp-embed.js"></script><script type="text/javascript" language="JavaScript" src="/jsweb/cio.js"></script><script src="/header/js/jolly-menu.js"></script> <script> function set_cookie(){ $( "#footerr" ).hide(); var cookieName = 'cioapplications'; var cookieValue = 'cioapplications'; var myDate = new Date(); myDate.setMonth(myDate.getMonth() + 120); document.cookie = cookieName +"=" + cookieValue + ";expires=" + myDate + ";domain=.cioapplications.com;path=/";}$( document ).ready(function() { $( ".res-menu-icon" ).click(function() {$( ".nav-col" ).toggleClass( "show-menu" ); });}); $(document).ready(function () { $(document).bind("contextmenu", function(e) { return $(e.target).hasClass('context'); });}); </script><script>$(document).ready(function(){ $(".clbe").click(function(){var menu1 = $('.second_menu1').css('display'); var menu2 = $('.second_menu2').css('display'); if(menu1 == 'none'){ $('.second_menu1').show();$('.second_menu2').hide();} else if(menu1 == 'block') { $('.second_menu1').hide();$('.second_menu2').show(); } });$("#hide_mob_menu").click(function () { $(".nav-col").removeClass("show-menu"); }); });</script> <div style="display: none;" id="notification-restrict-message"><div class="box-design-message" id="Update_Outer"></div><div class="box-inner-design" id="ctl00_centerCPH_WaitPnlsdf"><div id="nofication-box"><div style="width:100%;"><span style="float:left;width:80%;"><span class="title">This content is copyright protected</span></span><span style="float:right;width:5%;"><a href="javascript:;" id="hide-notification-message" onclick="hide_message()"><img src='https://www.cioapplications.com/images/x.png' alt='close' title="Close" /></a></span><div><div class="box_pad" style="width:100%;float:left;"><p class="message">However, if you would like to share the information in this article, you may use the link below:</p><p class="message content-link"><a href="https://sales.cioapplications.com/cxoinsights/connecting-the-dots-with-customer-experiences-nid-2748.html">https://sales.cioapplications.com/cxoinsights/connecting-the-dots-with-customer-experiences-nid-2748.html</a></p></div></div></div></div></div></div> <style>.fixed-content,.headline,.title{font-weight:700}.box-inner-design{z-index:1050;background-color:#fff;text-align:center;top:142px;position:fixed;width:40%;left:30%}.box-design-message{background-color:#000;bottom:0;height:100%;left:0;margin:0;opacity:.6;padding:0;position:fixed;right:0;top:0;width:100%;z-index:1000}#nofication-box,.title{padding:5px;float:left}#nofication-box{width:100%;height:40%;border:2px solid #000;background-color:#fff}.title{font-size:20px;font-family:Arial,Verdana,sans-serif;color:#000}.headline,.introduction,.message{padding-left:9px;padding-top:5px;margin:0}.message{font-size:11px;text-align:left}.headline{font-size:14px;float:left}.introduction{float:left}.fixed-content{font-size:12px;text-align:left;font-family:Arial,Helvetica,sans-serif}.content-link{font-size:11px;float:left;padding-top:5px;margin:0}.content-link a:link,.message.content-link>a{color:#2d578d}</style><script>function OnCopy () {$("#notification-restrict-message").show();return false;}function hide_message(){$("#notification-restrict-message").hide();}</script>  <script src="/jsweb/jquery.easy-ticker.js"></script> <script>$(function(){$('.demo1').easyTicker({direction: 'up',easing: 'swing' });$('.demo3').easyTicker({visible: 1,interval: 2000});$('.demo5').easyTicker({direction: 'up',visible: 4,interval: 2000,controls: {up: '.btnUp', down: '.btnDown',toggle: '.btnToggle'}});}); </script>  </body> </html>