TAS advocates for a first responder

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class="main-search-backdrop"></div> </header><main class="single-page-wrapper"> <header class="header-module img-top-left "> <div class="container"> <div class="breadcrumb"><a href="https://www.taxpayeradvocate.irs.gov">Home</a> <span class="delimiter">></span> <a href="https://www.taxpayeradvocate.irs.gov/news-category/success-stories/">Success Stories</a> <span class="delimiter">></span> <span class="current">TAS advocates for a first responder</span></div> <div class="content"> <div class="row"> <div class="col-12 col-lg-7"> <div class="text-content"> <div class="header-date"> <h5> Published: <time itemprop="datePublished" datetime="2024-11-18">November 18, 2024</time>   |   Last Updated: November 18, 2024 </h5> </div> <div class="text body-copy"> <h2><span class="TextRun SCXW91770343 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW91770343 BCX8"><span class="TextRun SCXW268085637 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW268085637 BCX8"><span class="TextRun Highlight SCXW153224814 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW153224814 BCX8">TAS advocates for a first responder</span></span></span></span></span></span></h2> </div> <div class="links"> </div> </div> </div> <div class="image-col col-12 col-lg-5"> <div class="image-content normal"> <div class="image"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2023/09/SuccessStories_1-thumb.png" alt="man holding a key" /> </div> </div> </div> </div> </div> </div> </header> <section class="copy-module no-margin bg-white bg-texture-bottom"> <div class="background-texture top"></div> <div class="container"> <div class="body-copy-main-wrapper full-width "> <div> <div class="body-copy"> <p><em>At the heart of our organization’s mission lies a commitment to advocacy. Every year, we help thousands of individuals and tax professionals navigate the complex landscape of federal taxes with confidence and clarity. This story is just one of many examples of how the Taxpayer Advocate Service (TAS) helps resolve taxpayer issues. All personal details have been removed to protect the privacy of the taxpayer.</em></p> <p style="padding-left: 40px;">A taxpayer who became disabled after working as a first responder contacted TAS for help after the IRS denied the taxpayer’s claim for refund. The taxpayer had filed Form 1040-X, Amended U.S. Individual Income Tax Return, to properly report their pension income as non-taxable. Upon receipt of the taxpayer’s inquiry, TAS asked the IRS to reconsider the taxpayer’s claim and provided documentation that the pension income was not taxable. However, the IRS again denied the claim. TAS continued to advocate in the best interest of the taxpayer by explaining their appeal rights and encouraging them to request an appeal. Empowered by TAS, the taxpayer filed an appeal, and the Independent Office of Appeals overturned the IRS’s decision and removed the non-taxable pension from income.</p> <p style="padding-left: 40px;">TAS’s advocacy protected the taxpayer’s rights to pay no more than the correct amount of tax, to challenge the IRS’s position and be heard, to appeal an IRS decision in an independent forum, and to a fair and just tax system. The taxpayer, who is suffering a long-term illness due to their work as a first responder, finally received their much-needed refund thanks to the tireless advocacy of their assigned case advocate.</p> <p><em>Today, tomorrow, and beyond, we remain steadfast in our dedication to making a difference – one taxpayer, one success story at a time.</em> <a href="https://www.taxpayeradvocate.irs.gov/news-category/success-stories/"><em>Read more TAS success stories</em></a><em>. </em></p> <blockquote class="blue"><p><strong>Learn more about whether TAS can help you: </strong><a class="Hyperlink SCXW151459205 BCX8" href="https://www.taxpayeradvocate.irs.gov/can-tas-help-me-with-my-tax-issue/" target="_blank" rel="noreferrer noopener"><span class="TextRun Highlight Underlined SCXW151459205 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW151459205 BCX8" data-ccp-charstyle="Hyperlink">Can TAS help me with my tax issue?</span></span></a></p></blockquote> </div> </div> </div> </div> <div class="background-texture bottom"></div> </section> <section id="58" class="info-module"> <div class="container"> <div class="row no-gutters justify-content-center"> <div class="col-lg-10"> <div class="info-module-swiper"> <div class="swiper-container" data-swiper-pagination-type="fraction"> <div class="swiper-wrapper"> <div class="info-slide swiper-slide"> <div class="box without-illustration light cloud"> <div class="row no-gutters align-items-center justify-content-center" style="height: auto"> <div class="col-10 col-xl-10 pd-lg-t-60 pd-lg-b-60 pd-b-30 pd-t-30"> <div class="row no-gutters justify-content-center"> <div class="col-12 col-xl-10"> <article class="info-slide-article"> <header class="info-slide-article-header"> <div class="subhead-icon"> <div class="icon"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/06/star.png" alt="icon"> </div> <h5 class="subhead"></h5> </div> <h2>Did you know there is a Taxpayer Bill of Rights? 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