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INSTRUCTIONS FOR CONNECTING GS WAVE WITH SUPERVOICE | Supervoice
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theme-blog-post-header-area"><h1 class="theme-blog-heading theme-single-blog-heading" data-post-heading="true">INSTRUCTIONS FOR CONNECTING GS WAVE WITH SUPERVOICE</h1><div class="theme-blog-post-details-area"><span class="theme-blog-date"> 01.07.20 02:31 AM </span><span class="theme-blog-author"> By <a href="/blogs/author/irene" data-blog-author="true">Irene</a></span></div> </div><div class="theme-blog-part theme-blog-post-content"><div class="zpcontent-container blogpost-container "><div data-element-id="elm_yXc7EqHTQp-ioKE4iI9ZMw" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer"><div data-element-id="elm_g5XaH9aUQOyafD6gLkJIUQ" data-element-type="row" class="zprow zpalign-items- zpjustify-content- "><style type="text/css"></style><div data-element-id="elm_zxJdDGr3QV6EAMCNIbnxMQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"> [data-element-id="elm_zxJdDGr3QV6EAMCNIbnxMQ"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_0DlPDKgLQUWuGV589Bsyfw" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_0DlPDKgLQUWuGV589Bsyfw"].zpelem-heading { border-radius:1px; } </style><h2 class="zpheading zpheading-align-center " data-editor="true">New Supervoice Trunk<span style="color:inherit;"><br></span></h2></div> <div data-element-id="elm_9PIlm__kT-OA-45kaFlSqg" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_9PIlm__kT-OA-45kaFlSqg"].zpelem-text{ border-radius:1px; } </style><div class="zptext zptext-align-center " data-editor="true"><div style="text-align:left;"><div style="color:inherit;"><div style="color:inherit;"><div><div style="color:inherit;"><span style="color:inherit;">GS Wave is available on Android and iOS devices </span> (<a href="https://play.google.com/store/apps/details?id=com.grandstream.wave&hl=en" target="_blank" rel="">Android Link</a> , <a href="https://apps.apple.com/us/app/grandstream-wave/id1029274043" target="_blank" rel="">IOS Link </a>)<br></div><p style="color:inherit;"><br></p><div><span style="background-color:rgb(74, 74, 73);color:rgb(255, 255, 255);font-size:18px;">To connect your Supervoice Trunk to GS Wave by using the predefined list of VoIP Providers you need to follow these steps:</span></div><p style="color:inherit;"><br></p><div style="color:inherit;">1. Download and install GS Wave depending on your phone's operating system</div><p style="color:inherit;"><span style="color:inherit;"><br></span></p><p style="color:inherit;"><br></p><div style="color:inherit;">2. Go to the GS Wave app on your mobile and click on Settings</div><p style="color:inherit;"><span style="color:inherit;"><br></span></p><div style="color:inherit;"><br><br><div><img src="/blog_gswave/gswave12.png"><br></div><br><br><div><div><div>3. Click Account Settings</div><br><br><div>4. Select the + at top right on your screen</div><br></div><br><br><div><img src="/blog_gswave/gswave13.png"><br></div><br><div><br></div><br><div>5. Scroll down through the VoIP Providers list till you find Supervoice and select</div><br><br><div><img src="/blog_gswave/gswave14.png" style="width:414px;height:735.68px;"><br></div><br><br><div>6. The SIP Server portion will be prefilled<br></div><br><div><br></div><br><div><img src="/blog_gswave/gswave15.png" style="width:412px;height:731.54px;"><br></div></div></div><p style="color:inherit;"><span style="color:inherit;"><br></span></p><div style="color:inherit;"><div>7. Then in the SIP User ID and in the SIP Authentication ID you will enter the username that has been sent to you via email. Respectively, below you will enter the Password that has been sent to you via SMS.</div><br><div>8. After completing this information, go back to Account Settings and you will see that the indication next to your Account ID will be red. Give it a few seconds and if the credentials are correct the indication next to your Account ID will be green, since TLS is already enabled on the account.</div><br><div>9. For outgoing calls via SuperVoice SIP Trunk, you have to dial destination number in E164 format. In case of international calls you have to dial the number without <span style="font-weight:bold;">the prefix 00 </span>and in case of national calls you have to dial <span style="font-weight:bold;">the number with prefix 30.</span> For example, in order to call number 2107100000 you must dial 302107100000. </div><br><div>For your convenience, you can change Dialplan Settings in the Call Settings section so you don鈥檛 have to dial in E164 format. In order to do this, you need to activate Dialplan. After activating dialplan, you can change dialplan settings, as follows: </div><br><br><div> { <00=>x+ | <=30>2xxxxxxxxx | <=30>69xxxxxxxx | x+ | \+x+ | *x+ | *xx*x+ }</div><br></div><div style="color:inherit;"><br></div><div><div><div><div><span style="background-color:rgb(74, 74, 73);color:rgb(255, 255, 255);font-size:18px;">To connect your Supervoice Trunk to GS Wave manually you need to follow these steps:</span></div><br><div style="color:inherit;">1. Download and install GS Wave depending on your phone's operating system</div><br><div style="color:inherit;">2. Go to the GS Wave app on your mobile and click on Settings</div><div style="color:inherit;"><br></div></div></div></div><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020-1.png" style="text-align:center;"><br></p><p style="color:inherit;"><br></p><div style="color:inherit;">3. Click Account Settings</div><p style="color:inherit;"><span style="color:inherit;"><br></span></p><div style="color:inherit;">4. Select the + at top right on your screen</div><p style="color:inherit;"><br></p><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020-2.png" style="text-align:center;"><img src="/Wed%20Jul%2001%202020-3.png" alt=""><br></p><p style="color:inherit;"><br></p><p style="color:inherit;"><span style="color:inherit;">5. Go to the SIP Account<br></span><br></p><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020-3.png" style="text-align:center;width:413px;height:732.54px;"><img src="/Wed%20Jul%2001%202020-4.png" alt=""><br></p><p style="color:inherit;"><br></p><p style="color:inherit;"><span style="color:inherit;">6. Then click on the SIP Server field, a window will appear in which you will write <span style="font-weight:bold;">sip.supervoice.eu<br></span></span><br></p><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020-4.png" style="text-align:center;"></p><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020-5.png" style="text-align:center;"><img src="/Wed%20Jul%2001%202020-5.png" alt=""></p><p style="color:inherit;"><br></p><div style="color:inherit;">7. Then in the SIP User ID and in the SIP Authentication ID you will enter the username that has been sent to you via email. <br>Respectively, below you will enter the Password that has been sent to you via SMS.</div><div style="color:inherit;"><br></div><div style="color:inherit;">8. After completing this information, go back to Account Settings and you will see that the indication next to your Account ID will be red as in the image below:</div><p style="color:inherit;"><img src="/Wed%20Jul%2001%202020-6.png" alt=""><br></p><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020-6.png" style="text-align:center;"><br><br></p><p style="color:inherit;"><span style="color:inherit;">9. This indication indicates that registration has not yet taken place. All that remains to be done is to change the Transmission Protocol from UDP to TLS. Press the Trunk we created and open the sip settings and change the Transmission Protocol from UDP to TLS as in the photo below:<br></span><br></p><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020.png" style="text-align:center;"><img src="/Wed%20Jul%2001%202020.png" alt=""><br></p><p style="color:inherit;"><br></p><p style="color:inherit;"><span style="color:inherit;">10. Now the light should be green which indicates that the registration was successful. <br></span><br></p><p style="color:inherit;"><img src="/blog_gswave/Wed%20Jul%2001%202020-7.png" style="text-align:center;"><img src="/Wed%20Jul%2001%202020-7.png" alt=""><br></p><p style="color:inherit;"><br></p><div style="color:inherit;">11. For outgoing calls via SuperVoice SIP Trunk , you have to dial destination number in <span style="color:inherit;">E164 format. In case of international calls you have to dial the number without <span style="font-weight:bold;">the </span></span><span style="color:inherit;"><span style="font-weight:bold;">prefix 00 </span>and in case of national calls you have to dial <span style="font-weight:bold;">the number with prefix 30. </span>For </span><span style="color:inherit;">example, in order to call number 2107100000 you must dial 302107100000. </span></div><p style="color:inherit;"><span style="color:inherit;"><br></span></p><div style="color:inherit;">For your convenience, you can change Dialplan Settings in the Call Settings section <span style="color:inherit;">so you don鈥檛 have to dial in E164 format. </span><span style="color:inherit;">In order to do this, you need to activate Dialplan. After activating dialplan, you can </span><span style="color:inherit;">change dialplan settings, as follows: </span></div><p style="color:inherit;"><span style="color:inherit;"><br></span></p><div style="color:inherit;"> { <00=>x+ | <=30>2xxxxxxxxx | <=30>69xxxxxxxx | x+ | \+x+ | *x+ | *xx*x+ } </div></div></div></div></div></div> </div></div></div></div></div></div></div><div class="theme-blog-author-cont theme-blog-post-style-02"><div class="theme-blog-author-detail"><div class="theme-blog-author-img"><svg xmlns="http://www.w3.org/2000/svg" width="64" height="64"><path fill="#D0E5F7" fill-rule="nonzero" d="M32 0c17.673 0 32 14.327 32 32 0 17.673-14.327 32-32 32C14.327 64 0 49.673 0 32 0 14.327 14.327 0 32 0Zm0 2C15.431 2 2 15.431 2 32a29.866 29.866 0 0 0 5.85 17.801l-.025.113C9.876 40.638 14.21 36 20.829 36c7.461 6.425 15.213 6.492 23.255.201 6.842 1.063 10.946 5.479 12.312 13.246a28.58 28.58 0 0 1-.524.725l.064-.084A29.868 29.868 0 0 0 62 32C62 15.431 48.569 2 32 2Zm.5 10.7c7.453 0 13.5 6.047 13.5 13.5s-6.047 13.5-13.5 13.5S19 33.653 19 26.2s6.047-13.5 13.5-13.5Z"/></svg></div> <div><h4 class="theme-blog-author-name"> Irene </h4><div class="theme-blog-author-designation"></div> <a href="" class="theme-blog-author-website"></a></div></div><p class="theme-blog-author-content"></p></div> <div class="theme-blog-post-social-share" data-zs-app="social_share" data-style="01" data-align="top" data-count="true"></div> <div class="theme-blog-part theme-blog-post-footer-area"><div class="theme-blog-post-footer-content"><span>Tags :</span><div><a href="/blogs/tag/gs-wave">GS WAVE</a></div> </div><div class="theme-blog-post-footer-content"><span>Categories :</span><div><a href="/blogs/gs-wave"> GS WAVE</a></div> </div></div></div></div></div></div></div><div class="zpsection theme-single-blog-comment-container "><div class="zpcontainer"><div class="zprow"><div class="zpcol-md-12 zpcol-sm-12 theme-blog-container-column theme-single-post"><div id="comments" data-zs-app="commentbox"></div> </div></div></div></div><div class="zpmm-backdrop zpmm-backdrop-enabled"></div><script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script></body></html>