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Salesforce Trust
<!DOCTYPE html><html lang="en-US"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>Salesforce Trust</title><meta name="description" content="The Salesforce Trust site provides a central, always available, and holistic place to see the status of Salesforce services and upcoming availability impacting activities."/><meta name="author" content="Salesforce"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:image" content="https://trust.salesforce.com/images/link-preview.png"/><meta name="og:image" content="https://trust.salesforce.com/images/link-preview.png"/><meta name="og:type" content="website"/><meta name="og:site_name" content="Salesforce"/><meta name="twitter:title" content="Salesforce Trust"/><meta name="twitter:description" content="The Salesforce Trust site provides a central, always available, and holistic place to see the status of Salesforce services and upcoming availability impacting activities."/><link rel="icon" href="/favicon.ico"/><link rel="preload stylesheet" href="/assets/onetrust/styles.min.css" as="style"/><link rel="preload" as="image" imageSrcSet="/_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=640&q=75 640w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=750&q=75 750w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=828&q=75 828w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=1080&q=75 1080w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=1200&q=75 1200w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=1920&q=75 1920w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=2048&q=75 2048w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=3840&q=75 3840w" imageSizes="100vw" fetchpriority="high"/><meta name="next-head-count" content="15"/><link data-next-font="" rel="preconnect" href="/" crossorigin="anonymous"/><link rel="preload" href="/_next/static/css/f53feb58a46555a9.css" as="style"/><link rel="stylesheet" href="/_next/static/css/f53feb58a46555a9.css" data-n-g=""/><link rel="preload" href="/_next/static/css/b5bdc8a37a346094.css" as="style"/><link rel="stylesheet" href="/_next/static/css/b5bdc8a37a346094.css" data-n-p=""/><noscript data-n-css=""></noscript><script defer="" nomodule="" src="/_next/static/chunks/polyfills-c67a75d1b6f99dc8.js"></script><script src="/_next/static/chunks/webpack-638a75a9bec10991.js" defer=""></script><script src="/_next/static/chunks/framework-0c7baedefba6b077.js" defer=""></script><script src="/_next/static/chunks/main-fde2393b27d5c336.js" defer=""></script><script src="/_next/static/chunks/pages/_app-39feaabf528ef8f9.js" defer=""></script><script src="/_next/static/chunks/pages/index-fd82f986250f8568.js" defer=""></script><script src="/_next/static/0pxReVDIjg462R6G-R4bK/_buildManifest.js" defer=""></script><script src="/_next/static/0pxReVDIjg462R6G-R4bK/_ssgManifest.js" defer=""></script></head><body><div id="__next"><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KLTQFWZ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><div class="content flex-wrapper-column"><div class="content flex-wrapper-column"><div class="SiteBanner_bannerContainer__w6qOJ" type-style="body-3"><p>Trust is our #1 Value. We are unveiling a new, simpler way of understanding the status of your services by product and welcome your feedback.</p><span class="SiteBanner_learnMoreBtn__UU_sO"></span></div><header class="GlobalHeader_globalHeader__q1A5a"><img alt="Salesforce" loading="lazy" width="45" height="32" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Fimages%2Fsf-logo.svg&w=48&q=75 1x, /_next/image?url=%2Fimages%2Fsf-logo.svg&w=96&q=75 2x" src="/_next/image?url=%2Fimages%2Fsf-logo.svg&w=96&q=75"/><div class="GlobalHeader_actionsSection__gXDiT"></div></header><div class="GlobalNav_globalNav__6huER"><label type-style="display-6">Trust</label><nav class="GlobalNav_navLinks__tatBM"><a href="https://status.salesforce.com">Status</a><a href="https://architect.salesforce.com/well-architected/overview">Well-Architected</a><a href="https://security.salesforce.com">Security</a><a href="https://compliance.salesforce.com">Compliance</a><a href="https://availability.salesforce.com">Availability</a></nav></div><main><div class="flex-wrapper-column Hero_hero__XKL82"><section class="Hero_heroContent__ezy3F"><h1 type-style="display-8">OUR VALUE</h1><h2 class="Hero_headlineText__AhVG8" type-style="display-2">We act as trusted advisors.</h2><h3 class="Hero_descriptionText__iHhsL" type-style="body-1">We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry's most trusted infrastructure.</h3></section><div class="Hero_fauxBgImg__a0y_t"><img role="presentation" alt="" fetchpriority="high" width="2880" height="272" decoding="async" data-nimg="1" class="maxwh" style="color:transparent" sizes="100vw" srcSet="/_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=640&q=75 640w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=750&q=75 750w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=828&q=75 828w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=1080&q=75 1080w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=1200&q=75 1200w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=1920&q=75 1920w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=2048&q=75 2048w, /_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=3840&q=75 3840w" src="/_next/image?url=%2Fimages%2Fhero-bg-mtn.png&w=3840&q=75"/></div></div><div class="flex-wrapper-column"><div class="Status_statusContainer__ebleF"><div><h3 class="StatusHeader_statusHeader__nWvYP" type-style="display-5">Status By Product</h3></div><div class="Status_statusList__YhYlT"><div class="Status_statusListColumn__uhSop"><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="sales_product_icon" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" class="StatusCategory_categoryHeaderIconCustom__zDR9H" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsales.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsales.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsales.svg&w=48&q=75"/><div class="StatusCategory_categoryHeaderCustom__7QYJR">Sales</div><div class="StatusCategory_headerDivider__mHlhU"></div><img alt="service_product_icon" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" class="StatusCategory_categoryHeaderIconCustom__zDR9H" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fservice.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fservice.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fservice.svg&w=48&q=75"/><div class="StatusCategory_categoryHeaderCustom__7QYJR">Service</div><div class="StatusCategory_headerDivider__mHlhU"></div><img alt="industries_product_icon" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" class="StatusCategory_categoryHeaderIconCustom__zDR9H" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Findustries.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Findustries.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Findustries.svg&w=48&q=75"/><div class="StatusCategory_categoryHeaderCustom__7QYJR">Industries</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">Sales and Service</p><div class="StatusCard_statusToolTipContainer__n90Yh"></div></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusNoIcon__kTTjH"></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><p type-style="display-7">Spiff</p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="Integration" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fintegration.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fintegration.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fintegration.svg&w=48&q=75"/><div class="StatusCategory_categoryHeader__MHzd_">Integration</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">MuleSoft</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="Analytics" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fanalytics.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fanalytics.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fanalytics.svg&w=48&q=75"/><div class="StatusCategory_categoryHeader__MHzd_">Analytics</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">Tableau</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="Platform" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fplatform.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fplatform.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fplatform.svg&w=48&q=75"/><div class="StatusCategory_categoryHeader__MHzd_">Platform</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusNoIcon__kTTjH"></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><p type-style="display-7">Heroku</p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="Bundled Products" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsalesforce_cloud.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsalesforce_cloud.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsalesforce_cloud.svg&w=48&q=75"/><div class="StatusCategory_categoryHeader__MHzd_">Bundled Products</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">Experience Cloud</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusNoIcon__kTTjH"></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><p type-style="display-7">Click Software</p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div></div><div class="Status_statusListColumn__uhSop"><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="Commerce" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fcommerce.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fcommerce.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fcommerce.svg&w=48&q=75"/><div class="StatusCategory_categoryHeader__MHzd_">Commerce</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="ban" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fban.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fban.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fban.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">B2C Commerce Cloud</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">ongoing events<!-- --> | <span class="StatusCard_hasEvent__knstZ">1 incident</span></p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="Marketing" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fmarketing.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fmarketing.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fmarketing.svg&w=48&q=75"/><div class="StatusCategory_categoryHeader__MHzd_">Marketing</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">Engagement</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">Intelligence</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">Personalization</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusItem__6tMKD"><img alt="success" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fsuccess.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fsuccess.svg&w=48&q=75"/></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><div class="StatusCard_statusHeaderTextContainer__akSVT"><p type-style="display-7">Account Engagement</p></div><p type-style="body-3" class="StatusCard_statusText__ZTm1d">Available</p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div><div class="StatusCategory_statusCategoryContainer__VACz3"><div class="StatusCategory_categoryHeaderContainer__nX58n"><img alt="Slack" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2Ficons%2Fslack.svg&w=32&q=75 1x, /_next/image?url=%2Ficons%2Fslack.svg&w=48&q=75 2x" src="/_next/image?url=%2Ficons%2Fslack.svg&w=48&q=75"/><div class="StatusCategory_categoryHeader__MHzd_">Slack</div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusNoIcon__kTTjH"></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><p type-style="display-7">Slack</p></div><div class="StatusCard_statusItem__6tMKD"></div></div><div class="StatusCard_statusRow__5_uC9"><div class="StatusCard_statusNoIcon__kTTjH"></div><div class="StatusCard_statusItem__6tMKD StatusCard_statusDetails__pIQsk"><p type-style="display-7">Quip</p></div><div class="StatusCard_statusItem__6tMKD"></div></div></div></div></div><div class="Status_infoModalTrigger__pGYaL flex-wrapper-column"><button type-style="body-3" class="link-button">Why are some products not displaying status?</button></div></div></div><div class="flex-wrapper-column HomeCardSection_components__h7MFR"><h4 type-style="display-5">Trust Components</h4><p class="HomeCardSection_linksSubtitle__FOtEL"><strong>Trust<!-- --> </strong>is our #1 value. 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