Contacter le Service Client | Audible.fr

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<a class="bc-link navigation-dont-underline-on-hover bc-color-base" tabindex="0" aria-haspopup="true" aria-expanded="false" href="#"> <span class="bc-text navigation-do-underline-on-hover" > Catalogue</span> <i aria-hidden="true" class="bc-icon bc-icon-fill-base bc-icon-chevron-down-s2 bc-icon-chevron-down bc-icon-size-small bc-color-base" > </i> </a> </div> <div id="navTop_pl0_popover" class="bc-popover bc-hidden bc-hoverable navigation-header-popover bc-palette-default" role="tooltip" aria-label="" data-popover-position="bottom" data-hoverable="true" data-bodyLevel=""> <span class="bc-popover-beak"></span> <div class="bc-popover-inner" style=""> <div class="bc-box bc-text-left bc-palette-default" > <div class="bc-box-padding-none bc-color-secondary" > <div class="bc-box bc-box-padding-mini bc-pub-clearfix navigation-header-popover-column-wrapper" > <div class="bc-section navigation-header-popover-column-group" style="" > <div class="bc-box bc-box-padding-mini" > <h3 class="bc-heading bc-color-secondary ui-it-popover-column-heading bc-text-capitalize" > Catégories (A-Z) </h3> </div> <div class="bc-box bc-box-padding-mini navigation-header-popover-column" > <span> <ul class="bc-list bc-list-nostyle"> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Adolescents-et-jeunes-adultes-Livres-Audio/21228895031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r0"> Adolescents et jeunes adultes </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Biographies-et-memoires-Livres-Audio/21228881031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r1"> Biographies et mémoires </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Business-et-carriere-Livres-Audio/21228882031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r2"> Business et carrière </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Developpement-personnel-relations-et-parentalite-Livres-Audio/21228892031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r3"> Développement personnel, relations et parentalité </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Education-et-apprentissage-Livres-Audio/21228887031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r4"> Éducation et apprentissage </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Histoire-Livres-Audio/21228890031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r5"> Histoire </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Jeunesse-Livres-Audio/21228877031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r6"> Jeunesse </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Litterature-romans-et-fiction-Livres-Audio/21228884031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r7"> Littérature, roman et fiction </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/livre-audio-anglais?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r8"> Livres audio anglais </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-none" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/podcasts?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c0r9"> Podcasts </a> </li> </ul> </span> </div> <div class="bc-box bc-box-padding-mini navigation-header-popover-column" > <span> <ul class="bc-list bc-list-nostyle"> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Policier-thrillers-et-uvres-a-suspense-Livres-Audio/21228876031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c1r0"> Policier, thrillers et œuvres à suspense </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Romance-Livres-Audio/21228893031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c1r1"> Romance </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Science-Fiction-et-fantasy-Livres-Audio/21228885031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c1r2"> Science-Fiction et fantasy </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Sciences-sociales-et-politiques-Livres-Audio/21228878031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c1r3"> Sciences sociales et politiques </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/cat/Sante-et-bien-etre-Livres-Audio/21228889031?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c1r4"> Santé et bien-être </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-none" > <a class="bc-link bc-color-base" tabindex="0" href="/categories?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg0c1r5"> Toutes les catégories </a> </li> </ul> </span> </div> </div> <div class="bc-section navigation-header-popover-column-group" style="" > <div class="bc-box bc-box-padding-mini" > <h3 class="bc-heading bc-color-secondary ui-it-popover-column-heading bc-text-capitalize" > À découvrir </h3> </div> <div class="bc-box bc-box-padding-mini navigation-header-popover-column" > <span> <ul class="bc-list bc-list-nostyle"> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/newreleases?sort=popularity-rank&ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r0"> Nouveautés </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/adblbestsellers?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r1"> Top ventes </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/auteurs?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r2"> Auteurs </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/top-selection?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r3"> Les top 10 </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/audible-originals?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r4"> Audible Original </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/ExclusivitesAudible?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r5"> Exclusivités Audible </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/coming-soon?feature_six_browse-bin=5177291031&ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r6"> En précommande </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/podcasts?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r7"> Podcasts </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/serie-livre-audio?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r8"> Séries audio </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/prix-litteraires?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r9"> Prix littéraires </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/langues-etrangeres?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r10"> Langues étrangères </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-none" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/inclus-dans-abonnement?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg1c0r11"> Inclus dans l'abonnement </a> </li> </ul> </span> </div> </div> <div class="bc-section navigation-header-popover-column-group" style="" > <div class="bc-box bc-box-padding-mini" > <h3 class="bc-heading bc-color-secondary ui-it-popover-column-heading bc-text-capitalize" > Les services Audible </h3> </div> <div class="bc-box bc-box-padding-mini navigation-header-popover-column" > <span> <ul class="bc-list bc-list-nostyle"> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/comment-ca-marche?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg2c0r0"> Comment ça marche ? </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/avantages-abonnes?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg2c0r1"> Avantages abonnés </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/applis?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg2c0r2"> Applications mobiles </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/cartes-cadeaux?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg2c0r3"> Cartes cadeaux </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/promo-redeem-page?bp_o=true&ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg2c0r4"> Codes promo </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-none" > <a class="bc-link bc-color-base" tabindex="0" href="/blog?utm_source=audiblesite&utm_medium=topnavigationlink&utm_content=homepage&ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg2c0r5"> Blog </a> </li> </ul> </span> </div> </div> <div class="bc-section navigation-header-popover-column-group" style="" > <div class="bc-box bc-box-padding-mini navigation-header-popover-column navigation-header-popover-column-image" > <a class="bc-link bc-color-link" tabindex="0" href="/ep/inclus-dans-abonnement?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl0cg3c0il"> <img id="" class="bc-pub-block js-only-element" src="https://m.media-amazon.com/images/G/08/AudibleFR/fr_FR/img/site/merchandising/FR-Wingman-plus-catalogue-230x280_1x.jpg" alt="Découvrez les titres inclus dans l'abonnement" width="230" style="max-height:280px" title="" /> </a> </div> </div> </div> </div> </div> </div> </div> </div> </li> <li class="bc-list-item ui-it-header-primary-link" > <div class="bc-pub-relative bc-pub-inline-block"> <div data-trigger="navTop_pl1_popover" class="bc-trigger bc-trigger-popover"> <a class="bc-link navigation-dont-underline-on-hover bc-color-base" tabindex="0" aria-haspopup="true" aria-expanded="false" href="#"> <span class="bc-text navigation-do-underline-on-hover" > Inclus dans l'abonnement</span> <i aria-hidden="true" class="bc-icon bc-icon-fill-base bc-icon-chevron-down-s2 bc-icon-chevron-down bc-icon-size-small bc-color-base" > </i> </a> </div> <div id="navTop_pl1_popover" class="bc-popover bc-hidden bc-hoverable navigation-header-popover bc-palette-default" role="tooltip" aria-label="" data-popover-position="bottom" data-hoverable="true" data-bodyLevel=""> <span class="bc-popover-beak"></span> <div class="bc-popover-inner" style=""> <div class="bc-box bc-text-left bc-palette-default" > <div class="bc-box-padding-none bc-color-secondary" > <div class="bc-box bc-box-padding-mini bc-pub-clearfix navigation-header-popover-column-wrapper" > <div class="bc-section navigation-header-popover-column-group" style="" > <div class="bc-box bc-box-padding-mini" > <h3 class="bc-heading bc-color-secondary ui-it-popover-column-heading bc-text-capitalize" > GRATUIT POUR LES ABONNÉS </h3> </div> <div class="bc-box bc-box-padding-mini navigation-header-popover-column" > <span> <ul class="bc-list bc-list-nostyle"> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/ep/inclus-dans-abonnement?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl1cg0c0r0"> Aperçu des contenus </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/most-listened-audiobooks?ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl1cg0c0r1"> Les titres les plus écoutés </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-small" > <a class="bc-link bc-color-base" tabindex="0" href="/search?audible_programs=22944295031&node=21228877031&ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6&ref=a_contactus_t1_navTop_pl1cg0c0r2"> Des histoires pour enfants </a> </li> <li class="bc-list-item ui-it-popover-column-row bc-spacing-none" > <a class="bc-link bc-color-base" tabindex="0" href="https://www.audible.fr/search?audible_programs=22944295031&searchProvider=Audible+Originals&ref_pageloadid=not_applicable&pf_rd_p=e2d7f0f6-2ebf-4a45-97cb-d07507f36ef3&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=Rw4dK8Vs1gvML8Ew&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=6044e741-7dec-43f0-abea-c1639e1087b6"> Des créations et podcasts Audible Original </a> </li> </ul> </span> </div> </div> </div> </div> </div> </div> </div> </div> </li> </ul> </span> </nav> </div> <div class="bc-col-responsive bc-text-right bc-col-5"> <div class="bc-section bc-a11y-dynamic-skiplink-target" style="" data-bc-a11y-dynamic-skiplink-display-value='Barre de recherche' data-bc-a11y-dynamic-skiplink-feature='search-box-skipLink' tabindex='-1'> <input type="hidden" name="search-by" value="De :" id="search-by" > <input type="hidden" name="search-author" value="Auteur" id="search-author" > <input type="hidden" name="search-author-image-ph" value="https://m.media-amazon.com/images/G/01/AUDIBLE-ASCIR-AUTHORPROFILE-XYC12/author_WERSCB_placeholder_QS_2x.png" id="search-author-image-ph" > <input type="hidden" name="search-series" value="Série" id="search-series" > <input type="hidden" name="search-trending-search" value="true" id="search-trending-search" > <input type="hidden" name="ref-override" value="" id="adbl-nav-search-ref-override" > <div class="bc-section bc-autocomplete bc-autocomplete-has-icon search-autocomplete" style="" > <form role="search" action="/search"> <label> <span class="bc-text bc-color-base" > <div id="eac-combobox" role="combobox" aria-expanded="false" aria-owns="ac-listbox" aria-haspopup="listbox"> <input type="search" autocomplete="off" class="bc-input bc-color-border-focus bc-color-base bc-color-background-base bc-color-border-base" value="" data-initial-value=""id="header-search" placeholder="Recherche" name="keywords" aria-label="Cherchez parmi nos livres audio, journaux, magazines et bien plus encore" aria-autocomplete="both" aria-controls="ac-listbox" role="combobox" /> </div> <button aria-label="Soumettre la recherche" class="bc-icon bc-icon-search bc-color-base bc-autocomplete-icon"></button> <div class="bc-box bc-box-padding-none bc-color-background-base bc-autocomplete-suggestions-wrapper bc-pub-hidden bc-box-border" > <div class="bc-autocomplete-suggestion-row bc-autocomplete-no-results bc-pub-hidden">Aucun résultat</div> <div class="bc-autocomplete-suggestion-row bc-autocomplete-trending-search bc-pub-hidden"><span class="bc-text bc-size-overline" > Recherches suggérées </span></div> <ul class="bc-autocomplete-suggestions-container" role="listbox" id="ac-listbox"></ul> </div> </span> </label> </form> </div> </div> </div> </div> </header></div> </div> </div> <span id="audibleNavigation_creditInfo" data-json='{}'></span> </div> <div id="top-2" class="slot topSlot"> </div> <div id="top-3" class="slot topSlot"> <div id="title-text-t3-widget" class="bc-box bc-palette-default" > <div class="bc-box-padding-none bc-color-secondary bc-pub-clearfix" style="background: #FFFFFF;" > <div style="height: "> <div id="" class="bc-row bc-container bc-spacing-top-small bc-spacing-small bc-text-left" style=""> <h1 class="bc-heading bc-color-base bc-size-large bc-text-bold" >Contacter le Service Client Audible</h1> <span class="bc-text bc-size-base bc-color-base" ></span> </div> </div> </div> </div> </div> <div id="top-4" class="slot topSlot"> </div> <div id="top-5" class="slot topSlot"> </div> <div role="main" class="adbl-main bc-container bc-pub-clearfix" aria-label="Contacter le service client Audible" id="adbl-main" > <div id="center-0" class="slot centerSlot"> </div> <div id="center-1" class="slot centerSlot"> </div> <div id="" class="bc-row-responsive bc-spacing-top-base bc-spacing-medium" style=""> <div class="bc-col-responsive bc-col-9"> <div id="center-2" class="slot centerSlot"> <div class="bc-container" role="main" aria-label="Pour quel sujet avez-vous besoin d'aide ?"> <div id="" class="bc-row-responsive" style=""> <div class="bc-col-responsive bc-col-9"> <h2 class="bc-heading bc-color-base bc-spacing-micro bc-text-bold" > Pour quel sujet avez-vous besoin d'aide ? </h2> <div class="bc-section bc-spacing-base" style="" > <span class="bc-text bc-color-secondary" >Aidez-nous à affiner votre demande afin que nous vous apportions la meilleure réponse possible, ou essayez notre <a href="https://aide.audible.fr/s/?language=fr">Centre d'Aide</a>.</span> </div> <h3 class="bc-heading bc-color-base bc-spacing-small bc-text-bold" >1. Sur quel sujet porte votre question ?</h3> <div class="bc-button-container-horizontal"> <div class="bc-button-group bc-button-group-unspaced bc-button-group-inline bc-pub-clearfix bc-button-group-size-large bc-spacing-base" role="radiogroup" > <span class="bc-button bc-button-secondary bc-pub-float-left bc-buttonGroup-button contact-us-tree-select-on-click contact-us-tree-node-selector" role="radio" tabindex="0" aria-checked="false"> <div class="bc-button-text" > <span class="bc-text bc-button-text-inner bc-size-action-large" > <span class="contact-us-tree-select-data" data-contact-us-tree-depth="1" data-contact-us-tree-node-id="membership"></span> Abonnement </span> </div> </span> <span class="bc-button bc-button-secondary bc-pub-float-left bc-buttonGroup-button contact-us-tree-select-on-click contact-us-tree-node-selector" role="radio" tabindex="0" aria-checked="false"> <div class="bc-button-text" > <span class="bc-text bc-button-text-inner bc-size-action-large" > <span class="contact-us-tree-select-data" data-contact-us-tree-depth="1" data-contact-us-tree-node-id="my_account"></span> Mon Compte </span> </div> </span> <span class="bc-button bc-button-secondary bc-pub-float-left bc-buttonGroup-button contact-us-tree-select-on-click contact-us-tree-node-selector" role="radio" tabindex="0" aria-checked="false"> <div class="bc-button-text" > <span class="bc-text bc-button-text-inner bc-size-action-large" > <span class="contact-us-tree-select-data" data-contact-us-tree-depth="1" data-contact-us-tree-node-id="listening"></span> Écoute </span> </div> </span> <span class="bc-button bc-button-secondary bc-pub-float-left bc-buttonGroup-button contact-us-tree-select-on-click contact-us-tree-node-selector" role="radio" tabindex="0" aria-checked="false"> <div class="bc-button-text" > <span class="bc-text bc-button-text-inner bc-size-action-large" > <span class="contact-us-tree-select-data" data-contact-us-tree-depth="1" data-contact-us-tree-node-id="billing"></span> Factures </span> </div> </span> <span class="bc-button bc-button-secondary bc-pub-float-left bc-buttonGroup-button contact-us-tree-select-on-click contact-us-tree-node-selector" role="radio" tabindex="0" aria-checked="false"> <div class="bc-button-text" > <span class="bc-text bc-button-text-inner bc-size-action-large" > <span class="contact-us-tree-select-data" data-contact-us-tree-depth="1" data-contact-us-tree-node-id="returns"></span> Retours </span> </div> </span> <span class="bc-button bc-button-secondary bc-pub-float-left bc-buttonGroup-button contact-us-tree-select-on-click contact-us-tree-node-selector" role="radio" tabindex="0" aria-checked="false"> <div class="bc-button-text" > <span class="bc-text bc-button-text-inner bc-size-action-large" > <span class="contact-us-tree-select-data" data-contact-us-tree-depth="1" data-contact-us-tree-node-id="cancel"></span> Résiliation </span> </div> </span> <span class="bc-button bc-button-secondary bc-pub-float-left bc-buttonGroup-button contact-us-tree-select-on-click contact-us-tree-node-selector" role="radio" tabindex="0" aria-checked="false"> <div class="bc-button-text" > <span class="bc-text bc-button-text-inner bc-size-action-large" > <span class="contact-us-tree-select-data" data-contact-us-tree-depth="1" data-contact-us-tree-node-id="somethingelse"></span> Autre Chose </span> </div> </span> </div> </div> <div class="bc-section bc-spacing-base contact-us-tree-step-section contact-us-tree-step-2-section" style="" > <h3 class="bc-heading bc-color-base bc-spacing-small bc-text-bold" ><br><br/> 2. Soyez plus précis :</h3> <div class="bc-section bc-spacing-medium bc-spacing-top-base" style="" > <div class="bc-section bc-spacing-small contact-us-tree-select-on-change contact-us-tree-node-selector" style="" > <div class="bc-section bc-spacing-micro" style="" > <label class="bc-text bc-text-bold" for="contact-us-tree-node-selector-2" for="contact-us-tree-node-selector-2"> Veuillez sélectionner </label> </div> <span id=contact-us-tree-node-selector-2 class="bc-dropdown"> <select id=contact-us-tree-node-selector-2 disabled class="bc-input bc-color-base bc-color-border-focus bc-color-background-base bc-color-border-base" data-contact-us-tree-depth="2" aria-label="Please make a selection from the dropdown menu"> <option value="" class="" > </option> </select> <i class="bc-icon bc-icon-chevron-down" aria-hidden="true"></i> </span> </div> <div id="contact-us-tree-leaf-content" class="bc-box bc-box-padding-base bc-color-background-secondary bc-pub-hidden" > <h4 class="bc-heading bc-color-base bc-spacing-base bc-text-bold" > Le saviez-vous ? </h4> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="plans_and_benefits"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > L'abonnement <span class="bc-text bc-text-bold" >Audible</span> vous donne accès à de nombreux avantages. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Apprenez-en plus sur les <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/topic/0TO4z000000SoJJGA0/plans-benefits?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Avantages</a> de chaque abonnement. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >Remarque</span> : Tous les abonnements ne sont pas encore disponibles auprès de fournisseurs tiers (ex .., Abonnements Apple sur iOS). </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour plus d'aide, veuillez vous connecter à votre compte et nous contacter en utilisant une des options ci-dessous. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="start_membership"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Avec l'abonnement <span class="bc-text bc-text-bold" >Audible</span> vous recevez un crédit audio par mois qui vous permet d´acheter n´importe quel livre audio parmi tout notre catalogue. De plus l'abonnement vous donne un accès gratuit à plus d’un millier de créations et podcasts Audible Original, livres audio pour enfants et livres audio sélectionnés ! En streaming ou téléchargement, sans frais supplémentaire. Le premier mois d'essai est gratuit, profitez-en ! </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/subscription/confirmation?membershipAsin=B008OWQC3U&ref=cu_fr_trial1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Démarrer mon offre d'essai Audible </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >Remarque</span> : Tous les abonnements ne sont pas encore disponibles auprès de fournisseurs tiers (ex .., Abonnements Apple sur iOS). </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/learn-about-premium-plus?language=frl&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Démarrer l'Abonnement</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="credits_types"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Il existe plusieurs types de crédits audio qui peuvent être présents sur votre compte. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/learn-about-credits?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Types de Crédits Audio</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="buy_more_credits"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > De temps en temps, une offre spéciale apparaîtra pour vous permettre d'acheter des crédits audio supplémentaires à un prix réduit sur notre site. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/learn-about-credits?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Acheter des Crédits Audio Supplémentaires</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="pause_my_membership"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Les abonnés Audible ont la possiblité de mettre leur abonnement en pause pour une durée de 1 à 3 mois, sans avoir à le justifier. La seule condition à respecter est d'avoir un mois facturé entre deux pauses. Durant une pause vous ne pourrez plus profiter des titres inclus gratuitement dans l'abonnement. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/ep/mise-en-pause?ref=cu_fr_pause1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Faire une Pause </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/pause-your-membership?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Faire une Pause</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="switch_my_membership"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Vous pouvez passer d'un modèle d'abonnement à l'autre à tout moment. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/switch?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Changer d'abonnement Audible </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >Remarques :</span> </div> <span> <ul class="bc-list bc-list-unordered"><li class="bc-list-item" > Si vous changez et souscrivez à un abonnement annuel, le montant sera débité immédiatement et vous recevrez tous les crédits audio de l'abonnement annuel en une seule fois au moment de la souscription. Bien entendu, vous conserverez également les crédits audio existants sur - votre compte. </li> <li class="bc-list-item" > Les prix des différents modèles d'abonnement, crédits audio et titres Audible peuvent varier en fonction du lieu et de la manière dont vous souscrivez au service (par exemple Apple App Store). </li></ul> </span> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/switch-plans?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Tous les modèles d'abonnement Audible</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="membership_news"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Vous voulez en savoir plus sur les nouveautés de l'abonnement ? Découvrez notre page dédiée aux titres inclus gratuitement dans l'abonnement. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://www.audible.fr/ep/inclus-dans-abonnement?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Inclus dans l'Abonnement</a> pour plus d'informations. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="change_my_password"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Sélectionnez le bouton ci-dessous pour modifier votre mot de passe. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.amazon.fr/ap/forgotpassword?clientContext=262-3661663-8569451&openid.pape.max_auth_age=900&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&siteState=audibleid.userType%3Damzn%2Caudibleid.mode%3Did_res&marketPlaceId=A2728XDNODOQ8T&pageId=amzn_audible_fr&openid.return_to=https%3A%2F%2Fwww.audible.fr%2F%3FoverrideBaseCountry%3Dtrue%26pf_rd_p%3D2b2e3a21-0b9e-4434-9004-caac93a28eeb%26pf_rd_r%3D15XHQG6RYADX90SFJ9WN%26ipRedirectOverride%3Dtrue&prevRID=KHJRS3ZNW129MHVGK344&openid.assoc_handle=audible_shared_web_fr&openid.mode=checkid_setup&prepopulatedLoginId=&failedSignInCount=0&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Changer mon Mot de Passe </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Inscrivez l'adresse e-mail ou le numéro de téléphone associé à votre compte Amazon et Audible, puis sélectionnez <span class="bc-text bc-text-bold" >Continuer</span>. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/reset-your-password?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Changer mon Mot de Passe</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="remove_credit_card"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour supprimer une carte de crédit depuis le site web Audible, rendez-vous sur la page <span class="bc-text bc-text-bold" >Gérer les cartes de crédit</span> de votre compte. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/payments?ref=cu_fr_removepayment1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Gérer les Cartes de Crédit </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/manage-your-payment-method?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Supprimer un Moyen de Paiement</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="close_my_account"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour procéder à la fermeture définitive et la suppression des données de votre compte Amazon et Audible, rendez-vous sur la page <span class="bc-text bc-text-bold" >Fermer votre compte Amazon</span> sur le site web Amazon. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.amazon.fr/privacy/data-deletion?ref=cu_fr_deletedata1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Fermer votre Compte Amazon </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/manage-your-personal-data?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Fermer mon Compte</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="request_data"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour demander une copie de vos données Audible, rendez-vous sur la page <span class="bc-text bc-text-bold" >Demander mes données</span> sur le site web Amazon. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.amazon.fr/gp/privacycentral/dsar/preview.html?ref=cu_fr_requestdata2&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Demander mes données </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/manage-your-personal-data?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Demander une Copie de mes Données</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="listen_on_ios_android"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour commencer votre écoute : </div> <span> <ul class="bc-list bc-list-unordered"><li class="bc-list-item" > Ouvrez l'appli Audible puis appuyez sur <span class="bc-text bc-text-bold" >Bibliothèque</span>. </li> <li class="bc-list-item" > Sélectionnez la couverture d'un titre pour le télécharger. </li> <li class="bc-list-item" > Sélectionnez à nouveau la couverture du titre pour commencer l'écoute. </li></ul> </span> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/listen-in-the-app?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Écouter Audible sur iOS</a> ou <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/listen-in-the-app?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Écouter Audible sur Android</a> pour plus d'information. Bonne Écoute ! </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="listen_on_other"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Écoutez un titre sur l'appareil de votre choix. Rendez-vous sur la page <span class="bc-text bc-text-bold" >Comment Écouter</span> pour en apprendre plus. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/ep/applis?ref=cu_fr_lsitenother1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Comment Écouter </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/ways-to-listen?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Écouter Audible sur d'Autres Appareils</a> pour plus d'information. Bonne Écoute ! </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="my_library"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <span> <ul class="bc-list bc-list-unordered"><li class="bc-list-item" > Recherchez vos titres par <a class="bc-link bc-color-link" tabindex="0" href="https://www.audible.fr/library/audiobooks?ref=cu_fr_mylibrary1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Livres Audio</a>, <a class="bc-link bc-color-link" tabindex="0" href="https://www.audible.fr/library/podcasts?ref=cu_fr_mylibrary8&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Podcasts</a>, <a class="bc-link bc-color-link" tabindex="0" href="https://www.audible.fr/library/collections?ref=cu_fr_mylibrary2&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Collections</a>, <a class="bc-link bc-color-link" tabindex="0" href="https://www.audible.fr/wishlist?ref=cu_fr_mylibrary3&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Liste d'envies</a> et <a class="bc-link bc-color-link" tabindex="0" href="https://www.audible.fr/library/authors?ref=cu_fr_mylibrary4&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Auteurs</a>. </li> <li class="bc-list-item" > Organisez les titres de votre bibliothèque sur le site Audible selon la date d'ajout, la durée, le titre ou par auteur. </li> <li class="bc-list-item" > Créez et gérez vos <a class="bc-link bc-color-link" tabindex="0" href="https://www.audible.fr/library/collections?ref=cu_fr_mylibrary5&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Collections</a>. </li> <li class="bc-list-item" > Téléchargez le fichier PDF qui accompagne certains de vos titres. </li></ul> </span> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/library/titles?ref=cu_fr_mylibrary6&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Votre Bibliothèque </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/manage-your-library?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Votre Bibliothèque Audible</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="cannot_play_title"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Éssayez de supprimer le titre de vos télechargements puis de le télécharger une nouvelle fois et démarrer sa lecture. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Si cela ne fonctionne toujours pas, voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/title-won-t-play-has-poor-audio-quality?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Problèmes de Lecture</a> pour plus d'information et sélectionnez l'appareil utilisé. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour plus d'aide, merci de vous connecter à votre compte et nous contacter en utilisant une des options ci-dessous. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="title_recommendation"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Vous aimez les livres audio ? Nous aussi ! Vous avez une question sur les abonnements ou avez besoin d'aide pour trouver votre prochaine écoute ? Nous sommes là pour vous. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="dont_recognize_charge"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Si vous avez des questions au sujet d'un prélèvement, rendez-vous <span class="bc-text bc-text-bold" >l'Historique d'achats</span> de vos commandes et de vos mensualités sur la page <span class="bc-text bc-text-bold" >Mon Compte</span> Audible. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/purchase-history?ref=cu_fr_charge1&tf=orders&df=last_365_days&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Vos Commandes </span> </a> </span> <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/purchase-history?ref=cu_fr_charge2&tf=membership&df=last_365_days&showGenericModalImageSection_40357860468211=true&showGenericModalImageSection_40294638292531=true&showGenericModalImageSection_40187988386611=true&showGenericModalImageSection_40187988387091=true&showGenericModalImageSection_40187988387571=true&showGenericModalImageSection_40176359122771=true&showGenericModalImageSection_40143007178611=true&ps=20&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Vos Mensualités </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/identify-unknown-charge?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Prélèvements Audible</a> pour plus d'information. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour plus d'aide, merci de vous connecter à votre compte et nous contacter en utilisant une des options ci-dessous. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Si vous n'arrivez pas à vous connecter, contactez-nous au : </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >0800-94-80-12</span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Veuillez vous munir du code à 9 chiffres disponible sur le prélèvement Audible avant de nous contacter. Ex. : MB3TM39P0. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="add_edit_payment_method"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Ajouter ou modifier une carte de crédit est facile ! Rendez-vous sur la page <span class="bc-text bc-text-bold" >Gérer les cartes de crédits</span> sur <span class="bc-text bc-text-bold" >Mon Compte</span> depuis le site web Audible. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/payments?ref=cu_fr_managepay1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Gérer les Cartes de Crédit </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/manage-your-payment-method?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Gérer les Cartes de Crédits</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="memb_payment_history"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour voir <span class="bc-text bc-text-bold" >l'Historique de vos mensualités</span> d'abonnement, sélectionnez le bouton ci-dessous. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/purchase-history?ref=cu_fr_mempay1&tf=membership&df=last_365_days&showGenericModalImageSection_40357860468211=true&showGenericModalImageSection_40294638292531=true&showGenericModalImageSection_40187988386611=true&showGenericModalImageSection_40187988387091=true&showGenericModalImageSection_40187988387571=true&showGenericModalImageSection_40176359122771=true&showGenericModalImageSection_40143007178611=true&ps=20&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Historique des Mensualités </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/view-purchase-history?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Détails de Votre Compte</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="purchase_payment_history"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour voir <span class="bc-text bc-text-bold" >l'Historique d'achat de vos commandes</span>, sélectionnez le bouton ci-dessous. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/purchase-history?ref=cu_fr_purchhist1&tf=orders&df=last_365_days&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Historique des Commandes </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/view-purchase-history?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Détails de Votre Compte</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="return_my_title"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour retourner un titre, rendez-vous sur la page <span class="bc-text bc-text-bold" >Historique d'achats</span> sur le site web Audible. Cherchez le titre que vous désirez retourner parmi la liste de vos commandes et sélectionnez <span class="bc-text bc-text-bold" >Retourner</span> sous le Détail de la commande. Suivez les étapes à l'écran puis sélectionnez <span class="bc-text bc-text-bold" >Confirmer</span>. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/purchase-history?ref=cu_fr_return1&tf=orders&df=last_365_days&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Historique d'Achats </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/return-a-title?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Retourner un Titre</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="shopping"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Vous pouvez acheter des titres en utilisant une carte de crédit, un coupon Audible ou un crédit audio Audible. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/buy-an-audiobook?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Acheter des Livres Audio</a> pour plus d’information et sélectionnez l'appareil utilisé. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="check_refund_status"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour vérifier le statut de votre remboursement, rendez-vous sur la page * <span class="bc-text bc-text-emphasis" >Historique de vos remboursements</span> sur le site web Audible. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/account/purchase-history?ref=cu_fr_refundstat1&tf=refund&df=last_365_days&showGenericModalImageSection_40357860468211=true&showGenericModalImageSection_40294638292531=true&showGenericModalImageSection_40187988386611=true&showGenericModalImageSection_40187988387091=true&showGenericModalImageSection_40187988387571=true&showGenericModalImageSection_40176359122771=true&showGenericModalImageSection_40143007178611=true&ps=40&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Historique des remboursements </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/return-a-title?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Type de Remboursement</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="cannot_return_title"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Les retours doivent être réalisés dans les 365 jours qui suivent la date d’achat. Notre politique des retours ne s'applique qu'aux titres achetés avec un crédit audio. Si vous rencontrez des difficultés pour effectuer un retour, contactez-nous en utilisant l'une des options ci-dessous. Nos équipes seront ravis de vous aider. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir la <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/return-a-title?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Politique sur les Retours</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="cancel_membership"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Résilier est simple ! Notez qu'en résiliant, vous perdez accès aux titres inclus gratuitement dans l'abonnement mais gardez les titres achetés avec un crédit audio ou une carte de crédit. Sélectionnez le bouton ci-dessous et suivez les instructions à l'écran pour résilier votre abonnement : </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/membership/cancel/online/interrupt?ref=cu_fr_cancel1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Résilier Abonnement </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/cancel-membership?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Résilier Abonnement</a> pour plus d'information. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Pour plus d'aide, veuillez vous connecter à votre compte et nous contacter en utilisant une des options ci-dessous. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="do_i_keep_credits"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <span> <ul class="bc-list bc-list-unordered"><li class="bc-list-item" > Les crédits audio reçus dans le cadre d'un abonnement démarré sur le site web Audible seront retirés lors de la résiliation d'un abonnement. </li> <li class="bc-list-item" > Les crédits audio supplémentaires achetés sur le site web Audible seront retirés lors de la résiliation d'un abonnement. </li> <li class="bc-list-item" > Les crédits audio reçus dans le cadre d'un abonnement souscrit avec un fournisseur tiers (ex. Apple sur iOS), n'expirent pas et restent sur votre compte même après une résiliation. </li> <li class="bc-list-item" > Les crédits audio supplémentaires achetés via un fournisseur tiers (ex. Apple sur iOS), n'expirent pas et restent sur votre compte même après une résiliation. </li></ul> </span> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Le saviez-vous ? Vous pouvez mettre votre abonnement en pause pour une durée de 1, 2 ou 3 mois ! Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/cancel-membership?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Faire une Pause</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="do_i_keep_titles"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Tous les titres achetés avec une carte de crédit, un coupon ou un crédit audio vous appartiennent pour toujours du moment que vous possédez un compte Audible/Amazon. Vous perdrez en revanche l'accès aux titres inclus gratuitement dans l'abonnement. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="audibe_gifts"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Audible offre une variété d'options cadeaux. Vous pouvez offrir Audible en cadeau à la personne que vous voulez, même si cette personne possède déjà un abonnement. </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.audible.fr/ep/cartes-cadeaux?ref=cu_fr_gift1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Offres Cadeaux </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Voir <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/gift-a-membership?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Abonnement Cadeau</a> ou <a class="bc-link bc-color-link" tabindex="0" href="https://aide.audible.fr/s/article/gift-an-audiobook?language=fr&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Offrir un Titre</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="great_ideas"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Vous souhaitez devenir une voix pour Audible, travailler avec nous, proposer un manuscrit ou juste nous faire part d'une bonne idée ? Découvrez tous les contacts disponibles sur notre Centre d'Aide. Voir <a class="bc-link bc-color-link" tabindex="0" href="https://www.audiblecareers.com?ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Tous les Contacts Audible</a> pour plus d'information. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="topic_not_listed"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Vous pouvez parcourir notre <a class="bc-link bc-color-link" tabindex="0" href="https://audible.fr/aide?ref=cu_fr_help1&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd">Centre d'Aide</a> pour trouver les réponses aux questions les plus fréquentes, ou nous contacter en utilisant une des options ci-dessous. </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="i_dont_have_account"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >Besoin de nous parler ?</span> Appelez-nous au : </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >0800-94-80-12</span> </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="trouble_signing_in"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Sélectionnez le bouton ci-dessous pour modifier votre mot de passe et régler votre problème de connexion : </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-button bc-button-primary bc-button-inline"> <a class="bc-button-text" href="https://www.amazon.fr/ap/forgotpassword?clientContext=262-3661663-8569451&openid.pape.max_auth_age=900&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&siteState=audibleid.userType%3Damzn%2Caudibleid.mode%3Did_res&marketPlaceId=A2728XDNODOQ8T&pageId=amzn_audible_fr&openid.return_to=https%3A%2F%2Fwww.audible.fr%2F%3FoverrideBaseCountry%3Dtrue%26pf_rd_p%3D2b2e3a21-0b9e-4434-9004-caac93a28eeb%26pf_rd_r%3D15XHQG6RYADX90SFJ9WN%26ipRedirectOverride%3Dtrue&prevRID=KHJRS3ZNW129MHVGK344&openid.assoc_handle=audible_shared_web_fr&openid.mode=checkid_setup&prepopulatedLoginId=&failedSignInCount=0&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&ref_pageloadid=not_applicable&pf_rd_p=ff311716-edf8-4549-a2d7-0ad68a92162a&pf_rd_r=YXA9YJPZXMJ27J3YFXSF&plink=mgqWkCisYKALHsjL&pageLoadId=zoSmJQ9a8ixHv2M9&creativeId=476a5c19-6e22-4082-bf08-b32890d5b6bd" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Changer mon Mot de Passe </span> </a> </span> </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >Besoin de plus d’aide pour vous connecter ?</span> Appelez-nous au : </div> <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > <span class="bc-text bc-text-bold" >0800-94-80-12</span> </div> </div> </span> <span class="contact-us-tree-leaf-content-node bc-pub-hidden" id="title_recommendation"> <div class="bc-section bc-spacing-minus-mini bc-spacing-top-minus-mini" style="" > <div class="bc-section bc-spacing-mini bc-spacing-top-mini" style="" > Vous aimez les livres audio ? Nous aussi ! Vous avez une question sur les abonnements ou avez besoin d'aide pour trouver votre prochaine écoute ? Nous sommes là pour vous. </div> </div> </span> </div> </div> </div> <div class="bc-section contact-us-tree-step-section contact-us-tree-step-3-section" style="" > </div> <div class="bc-section bc-spacing-base contact-us-tree-step-section" style="" > <div id="" class="bc-row-responsive" style=""> <div class="bc-section" style="" > <div id="" class="bc-row-responsive bc-text-center" style=""> <h2 class="bc-heading bc-color-base bc-spacing-small bc-text-bold" > Veuillez vous identifier pour nous contacter </h2> <div class="bc-col-responsive bc-col-6 bc-col-offset-3"> <span class="bc-button bc-button-primary"> <a class="bc-button-text" href="/contactus/signin" tabindex="0" role="button"> <span class="bc-text bc-button-text-inner bc-size-action-large" > Connecter </span> </a> </span> </div> </div> </div> </div> </div> </div> </div> </div> <script type="application/json" 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class\x3d"'+this.factory.classes.label+'"\x3e'+(c?c:"")+"\x3c/span\x3e",f,"\x3c/span\x3e"];c=b(c.join(""));this.dividers.push(c);return c},createList:function(c,g){"object"===("undefined"===typeof c?"undefined":p(c))&&(g=c,c=0);c=new a.List(this.factory,c,g);this.lists.push(c);return c},reset:function(){this.factory.time=new a.Time(this.factory, this.factory.original?Math.round(this.factory.original):0,{minimumDigits:this.factory.minimumDigits});this.flip(this.factory.original,!1)},appendDigitToClock:function(c){c.$el.append(!1)},addDigit:function(c){c=this.createList(c,{classes:{active:this.factory.classes.active,before:this.factory.classes.before,flip:this.factory.classes.flip}});this.appendDigitToClock(c)},start:function(){},stop:function(){},autoIncrement:function(){this.factory.countdown?this.decrement():this.increment()},increment:function(){this.factory.time.addSecond()}, decrement:function(){0==this.factory.time.getTimeSeconds()?this.factory.stop():this.factory.time.subSecond()},flip:function(c,a){var d=this;b.each(c,function(c,b){(c=d.lists[c])?(a||b==c.digit||c.play(),c.select(b)):d.addDigit(b)})}})})(b);(function(b){a.Factory=a.Base.extend({animationRate:1E3,autoStart:!0,callbacks:{destroy:!1,create:!1,init:!1,interval:!1,start:!1,stop:!1,reset:!1},classes:{active:"flip-clock-active",before:"flip-clock-before",divider:"flip-clock-divider",dot:"flip-clock-dot", label:"flip-clock-label",flip:"flip",play:"play",wrapper:"flip-clock-wrapper"},clockFace:"HourlyCounter",countdown:!1,defaultClockFace:"HourlyCounter",defaultLanguage:"english",$el:!1,face:!0,lang:!1,language:"english",translation:{},minimumDigits:0,original:!1,running:!1,time:!1,timer:!1,$wrapper:!1,constructor:function(c,g,d){d||(d={});this.lists=[];this.running=!1;this.base(d);this.$wrapper=this.$el=b(c).addClass(this.classes.wrapper);this.original=g instanceof Date?g:g?Math.round(g):0;this.time= new a.Time(this,this.original,{minimumDigits:this.minimumDigits,animationRate:this.animationRate});this.timer=new a.Timer(this,d);this.loadLanguage(this.language);this.loadClockFace(this.clockFace,d);this.autoStart&&this.start()},loadClockFace:function(c,g){var d=!1;c=c.ucfirst()+"Face";this.face.stop&&(this.stop(),d=!0);this.$el.html("");this.time.minimumDigits=this.minimumDigits;c=a[c]?new a[c](this,g):new a[this.defaultClockFace+"Face"](this,g);c.build();this.face=c;d&&this.start();return this.face}, loadLanguage:function(c){return this.lang=this.translation?this.translation:a.Lang[c.ucfirst()]?a.Lang[c.ucfirst()]:a.Lang[c]?a.Lang[c]:a.Lang[this.defaultLanguage]},localize:function(c,a){var d=this.lang;if(!c)return null;var b=c.toLowerCase();"object"==("undefined"===typeof a?"undefined":p(a))&&(d=a);return d&&d[b]?d[b]:c},start:function(c){var a=this;a.running||a.countdown&&!(a.countdown&&0<a.time.time)?a.log("Trying to start timer when countdown already at 0"):(a.face.start(a.time),a.timer.start(function(){a.flip(); "function"===typeof c&&c()}))},stop:function(c){this.face.stop();this.timer.stop(c);for(var a in this.lists)this.lists.hasOwnProperty(a)&&this.lists[a].stop()},reset:function(c){this.timer.reset(c);this.face.reset()},setTime:function(c){this.time.time=c;this.flip(!0)},getTime:function(c){return this.time},setCountdown:function(c){var a=this.running;this.countdown=c?!0:!1;a&&(this.stop(),this.start())},flip:function(c){this.face.flip(!1,c)}})})(b);(function(b){a.List=a.Base.extend({digit:0,classes:{active:"flip-clock-active", before:"flip-clock-before",flip:"flip"},factory:!1,$el:!1,$obj:!1,items:[],lastDigit:0,constructor:function(c,a,d){this.factory=c;this.lastDigit=this.digit=a;this.$obj=this.$el=this.createList();0<a&&this.select(a);this.factory.$el.append(this.$el)},select:function(c){"undefined"!==typeof c&&(this.digit=c);this.digit!=this.lastDigit&&(c=this.$el.find("."+this.classes.before).removeClass(this.classes.before),this.$el.find("."+this.classes.active).removeClass(this.classes.active).addClass(this.classes.before), this.appendListItem(this.classes.active,this.digit),c.remove(),this.lastDigit=this.digit)},play:function(){this.$el.addClass(this.factory.classes.play)},stop:function(){var c=this;setTimeout(function(){c.$el.removeClass(c.factory.classes.play)},this.factory.timer.interval)},createListItem:function(c,a){return['\x3cli class\x3d"'+(c?c:"")+'"\x3e','\x3ca\x3e\x3cdiv class\x3d"up"\x3e\x3cdiv class\x3d"shadow"\x3e\x3c/div\x3e','\x3cdiv class\x3d"inn"\x3e'+(a?a:"")+"\x3c/div\x3e",'\x3c/div\x3e\x3cdiv class\x3d"down"\x3e\x3cdiv class\x3d"shadow"\x3e\x3c/div\x3e', '\x3cdiv class\x3d"inn"\x3e'+(a?a:"")+"\x3c/div\x3e","\x3c/div\x3e\x3c/a\x3e\x3c/li\x3e"].join("")},appendListItem:function(c,a){c=this.createListItem(c,a);this.$el.append(c)},createList:function(){var c=this.getPrevDigit()?this.getPrevDigit():this.digit;return b(['\x3cul class\x3d"'+this.classes.flip+" "+(this.factory.running?this.factory.classes.play:"")+'"\x3e',this.createListItem(this.classes.before,c),this.createListItem(this.classes.active,this.digit),"\x3c/ul\x3e"].join(""))},getNextDigit:function(){return 9== this.digit?0:this.digit+1},getPrevDigit:function(){return 0==this.digit?9:this.digit-1}})})(b);(function(b){String.prototype.ucfirst=function(){return this.substr(0,1).toUpperCase()+this.substr(1)};b.fn.FlipClock=function(c,g){return new a(b(this),c,g)};b.fn.flipClock=function(c,a){return b.fn.FlipClock(c,a)}})(b);(function(b){a.Time=a.Base.extend({time:0,factory:!1,minimumDigits:0,constructor:function(c,a,b){"object"!=("undefined"===typeof b?"undefined":p(b))&&(b={});b.minimumDigits||(b.minimumDigits= c.minimumDigits);this.base(b);this.factory=c;a&&(this.time=a)},convertDigitsToArray:function(c){var a=[];c=c.toString();for(var b=0;b<c.length;b++)c[b].match(/^\d*$/g)&&a.push(c[b]);return a},digit:function(c){var a=this.toString(),b=a.length;return a[b-c]?a[b-c]:!1},digitize:function(c){var a=[];b.each(c,function(c,b){b=b.toString();1==b.length&&(b="0"+b);for(c=0;c<b.length;c++)a.push(b.charAt(c))});a.length>this.minimumDigits&&(this.minimumDigits=a.length);if(this.minimumDigits>a.length)for(c=a.length;c< this.minimumDigits;c++)a.unshift("0");return a},getDateObject:function(){return this.time instanceof Date?this.time:new Date((new Date).getTime()+1E3*this.getTimeSeconds())},getDayCounter:function(a){var b=[this.getDays(),this.getHours(!0),this.getMinutes(!0)];a&&b.push(this.getSeconds(!0));return this.digitize(b)},getDays:function(a){var b=this.getTimeSeconds()/60/60/24;a&&(b%=7);return Math.floor(b)},getHourCounter:function(){return this.digitize([this.getHours(),this.getMinutes(!0),this.getSeconds(!0)])}, getHourly:function(){return this.getHourCounter()},getHours:function(a){var b=this.getTimeSeconds()/60/60;a&&(b%=24);return Math.floor(b)},getMilitaryTime:function(a,b){"undefined"===typeof b&&(b=!0);a||(a=this.getDateObject());var d=[a.getHours(),a.getMinutes()];!0===b&&d.push(a.getSeconds());return this.digitize(d)},getMinutes:function(a){var b=this.getTimeSeconds()/60;a&&(b%=60);return Math.floor(b)},getMinuteCounter:function(){return this.digitize([this.getMinutes(),this.getSeconds(!0)])},getTimeSeconds:function(a){a|| (a=new Date);return this.time instanceof Date?this.factory.countdown?Math.max(this.time.getTime()/1E3-a.getTime()/1E3,0):a.getTime()/1E3-this.time.getTime()/1E3:this.time},getTime:function(a,b){"undefined"===typeof b&&(b=!0);a||(a=this.getDateObject());console.log(a);var d=a.getHours(),d=[12<d?d-12:0===d?12:d,a.getMinutes()];!0===b&&d.push(a.getSeconds());return this.digitize(d)},getSeconds:function(a){var b=this.getTimeSeconds();a&&(b=60==b?0:b%60);return Math.ceil(b)},getWeeks:function(a){var b= this.getTimeSeconds()/60/60/24/7;a&&(b%=52);return Math.floor(b)},removeLeadingZeros:function(a,g){var d=0,f=[];b.each(g,function(b,e){b<a?d+=parseInt(g[b],10):f.push(g[b])});return 0===d?f:g},addSeconds:function(a){this.time instanceof Date?this.time.setSeconds(this.time.getSeconds()+a):this.time+=a},addSecond:function(){this.addSeconds(1)},subSeconds:function(a){this.time instanceof Date?this.time.setSeconds(this.time.getSeconds()-a):this.time-=a},subSecond:function(){this.subSeconds(1)},toString:function(){return this.getTimeSeconds().toString()}})})(b); (function(b){a.Timer=a.Base.extend({callbacks:{destroy:!1,create:!1,init:!1,interval:!1,start:!1,stop:!1,reset:!1},count:0,factory:!1,interval:1E3,animationRate:1E3,constructor:function(a,b){this.base(b);this.factory=a;this.callback(this.callbacks.init);this.callback(this.callbacks.create)},getElapsed:function(){return this.count*this.interval},getElapsedTime:function(){return new Date(this.time+this.getElapsed())},reset:function(a){clearInterval(this.timer);this.count=0;this._setInterval(a);this.callback(this.callbacks.reset)}, start:function(a){this.factory.running=!0;this._createTimer(a);this.callback(this.callbacks.start)},stop:function(a){this.factory.running=!1;this._clearInterval(a);this.callback(this.callbacks.stop);this.callback(a)},_clearInterval:function(){clearInterval(this.timer)},_createTimer:function(a){this._setInterval(a)},_destroyTimer:function(a){this._clearInterval();this.timer=!1;this.callback(a);this.callback(this.callbacks.destroy)},_interval:function(a){this.callback(this.callbacks.interval);this.callback(a); this.count++},_setInterval:function(a){var b=this;b._interval(a);b.timer=setInterval(function(){b._interval(a)},this.interval)}})})(b);(function(b){a.TwentyFourHourClockFace=a.Face.extend({constructor:function(a,b){this.base(a,b)},build:function(c){var g=this,d=this.factory.$el.find("ul");this.factory.time.time||(this.factory.original=new Date,this.factory.time=new a.Time(this.factory,this.factory.original));c=c?c:this.factory.time.getMilitaryTime(!1,this.showSeconds);c.length>d.length&&b.each(c, function(a,c){g.createList(c)});this.createDivider();this.createDivider();b(this.dividers[0]).insertBefore(this.lists[this.lists.length-2].$el);b(this.dividers[1]).insertBefore(this.lists[this.lists.length-4].$el);this.base()},flip:function(a,b){this.autoIncrement();a=a?a:this.factory.time.getMilitaryTime(!1,this.showSeconds);this.base(a,b)}})})(b);(function(b){a.CounterFace=a.Face.extend({shouldAutoIncrement:!1,constructor:function(a,b){"object"!=("undefined"===typeof b?"undefined":p(b))&&(b={}); a.autoStart=b.autoStart?!0:!1;b.autoStart&&(this.shouldAutoIncrement=!0);a.increment=function(){a.countdown=!1;a.setTime(a.getTime().getTimeSeconds()+1)};a.decrement=function(){a.countdown=!0;var b=a.getTime().getTimeSeconds();0<b&&a.setTime(b-1)};a.setValue=function(b){a.setTime(b)};a.setCounter=function(b){a.setTime(b)};this.base(a,b)},build:function(){var a=this,g=this.factory.$el.find("ul"),d=this.factory.getTime().digitize([this.factory.getTime().time]);d.length>g.length&&b.each(d,function(b, d){a.createList(d).select(d)});b.each(this.lists,function(a,c){c.play()});this.base()},flip:function(a,b){this.shouldAutoIncrement&&this.autoIncrement();a||(a=this.factory.getTime().digitize([this.factory.getTime().time]));this.base(a,b)},reset:function(){this.factory.time=new a.Time(this.factory,this.factory.original?Math.round(this.factory.original):0);this.flip()}})})(b);(function(b){a.DailyCounterFace=a.Face.extend({showSeconds:!0,constructor:function(a,b){this.base(a,b)},build:function(a){var f= this,d=this.factory.$el.find("ul"),e=0;a=a?a:this.factory.time.getDayCounter(this.showSeconds);a.length>d.length&&b.each(a,function(a,b){f.createList(b)});this.showSeconds?b(this.createDivider("Seconds")).insertBefore(this.lists[this.lists.length-2].$el):e=2;b(this.createDivider("Minutes")).insertBefore(this.lists[this.lists.length-4+e].$el);b(this.createDivider("Hours")).insertBefore(this.lists[this.lists.length-6+e].$el);b(this.createDivider("Days",!0)).insertBefore(this.lists[0].$el);this.base()}, flip:function(a,b){a||(a=this.factory.time.getDayCounter(this.showSeconds));this.autoIncrement();this.base(a,b)}})})(b);(function(b){a.HourlyCounterFace=a.Face.extend({constructor:function(a,b){this.base(a,b)},build:function(a,f){var d=this,e=this.factory.$el.find("ul");f=f?f:this.factory.time.getHourCounter();f.length>e.length&&b.each(f,function(a,b){d.createList(b)});b(this.createDivider("Seconds")).insertBefore(this.lists[this.lists.length-2].$el);b(this.createDivider("Minutes")).insertBefore(this.lists[this.lists.length- 4].$el);a||b(this.createDivider("Hours",!0)).insertBefore(this.lists[0].$el);this.base()},flip:function(a,b){a||(a=this.factory.time.getHourCounter());this.autoIncrement();this.base(a,b)},appendDigitToClock:function(a){this.base(a);this.dividers[0].insertAfter(this.dividers[0].next())}})})(b);(function(b){a.MinuteCounterFace=a.HourlyCounterFace.extend({clearExcessDigits:!1,constructor:function(a,b){this.base(a,b)},build:function(){this.base(!0,this.factory.time.getMinuteCounter())},flip:function(a, b){a||(a=this.factory.time.getMinuteCounter());this.base(a,b)}})})(b);(function(b){a.TwelveHourClockFace=a.TwentyFourHourClockFace.extend({meridium:!1,meridiumText:"AM",build:function(){var a=this.factory.time.getTime(!1,this.showSeconds);this.base(a);this.meridiumText=this.getMeridium();this.meridium=b(['\x3cul class\x3d"flip-clock-meridium"\x3e\x3cli\x3e','\x3ca href\x3d"#"\x3e'+this.meridiumText+"\x3c/a\x3e","\x3c/li\x3e\x3c/ul\x3e"].join(""));this.meridium.insertAfter(this.lists[this.lists.length- 1].$el)},flip:function(a,b){this.meridiumText!=this.getMeridium()&&(this.meridiumText=this.getMeridium(),this.meridium.find("a").html(this.meridiumText));this.base(this.factory.time.getTime(!1,this.showSeconds),b)},getMeridium:function(){return 12<=(new Date).getHours()?"PM":"AM"},isPM:function(){return"PM"==this.getMeridium()?!0:!1},isAM:function(){return"AM"==this.getMeridium()?!0:!1}})})(b);a.Lang.Arabic={years:"سنوات",months:"شهور",days:"أيام",hours:"ساعات",minutes:"دقائق",seconds:"ثواني"};a.Lang.ar= a.Lang.Arabic;a.Lang["ar-ar"]=a.Lang.Arabic;a.Lang.arabic=a.Lang.Arabic;a.Lang.Danish={years:"År",months:"Måneder",days:"Dage",hours:"Timer",minutes:"Minutter",seconds:"Sekunder"};a.Lang.da=a.Lang.Danish;a.Lang["da-dk"]=a.Lang.Danish;a.Lang.danish=a.Lang.Danish;a.Lang.German={years:"Jahre",months:"Monate",days:"Tage",hours:"Stunden",minutes:"Minuten",seconds:"Sekunden"};a.Lang.de=a.Lang.German;a.Lang["de-de"]=a.Lang.German;a.Lang.german=a.Lang.German;a.Lang.English={years:"Years",months:"months", days:"days",hours:"hrs",minutes:"min",seconds:"sec"};a.Lang.en=a.Lang.English;a.Lang["en-us"]=a.Lang.English;a.Lang.english=a.Lang.English;a.Lang.Spanish={years:"Años",months:"Meses",days:"Días",hours:"Horas",minutes:"Minutos",seconds:"Segundos"};a.Lang.es=a.Lang.Spanish;a.Lang["es-es"]=a.Lang.Spanish;a.Lang.spanish=a.Lang.Spanish;a.Lang.Finnish={years:"Vuotta",months:"Kuukautta",days:"Päivää",hours:"Tuntia",minutes:"Minuuttia",seconds:"Sekuntia"};a.Lang.fi=a.Lang.Finnish;a.Lang["fi-fi"]=a.Lang.Finnish; a.Lang.finnish=a.Lang.Finnish;a.Lang.French={years:"Ans",months:"Mois",days:"Jours",hours:"Heures",minutes:"Minutes",seconds:"Secondes"};a.Lang.fr=a.Lang.French;a.Lang["fr-ca"]=a.Lang.French;a.Lang.french=a.Lang.French;a.Lang.Italian={years:"Anni",months:"Mesi",days:"Giorni",hours:"Ore",minutes:"Minuti",seconds:"Secondi"};a.Lang.it=a.Lang.Italian;a.Lang["it-it"]=a.Lang.Italian;a.Lang.italian=a.Lang.Italian;a.Lang.Latvian={years:"Gadi",months:"Mēneši",days:"Dienas",hours:"Stundas",minutes:"Minūtes", seconds:"Sekundes"};a.Lang.lv=a.Lang.Latvian;a.Lang["lv-lv"]=a.Lang.Latvian;a.Lang.latvian=a.Lang.Latvian;a.Lang.Dutch={years:"Jaren",months:"Maanden",days:"Dagen",hours:"Uren",minutes:"Minuten",seconds:"Seconden"};a.Lang.nl=a.Lang.Dutch;a.Lang["nl-be"]=a.Lang.Dutch;a.Lang.dutch=a.Lang.Dutch;a.Lang.Norwegian={years:"År",months:"Måneder",days:"Dager",hours:"Timer",minutes:"Minutter",seconds:"Sekunder"};a.Lang.no=a.Lang.Norwegian;a.Lang.nb=a.Lang.Norwegian;a.Lang["no-nb"]=a.Lang.Norwegian;a.Lang.norwegian= a.Lang.Norwegian;a.Lang.Portuguese={years:"Anos",months:"Meses",days:"Dias",hours:"Horas",minutes:"Minutos",seconds:"Segundos"};a.Lang.pt=a.Lang.Portuguese;a.Lang["pt-br"]=a.Lang.Portuguese;a.Lang.portuguese=a.Lang.Portuguese;a.Lang.Russian={years:"лет",months:"месяцев",days:"дней",hours:"часов",minutes:"минут",seconds:"секунд"};a.Lang.ru=a.Lang.Russian;a.Lang["ru-ru"]=a.Lang.Russian;a.Lang.russian=a.Lang.Russian;a.Lang.Swedish={years:"År",months:"Månader",days:"Dagar",hours:"Timmar",minutes:"Minuter", seconds:"Sekunder"};a.Lang.sv=a.Lang.Swedish;a.Lang["sv-se"]=a.Lang.Swedish;a.Lang.swedish=a.Lang.Swedish;a.Lang.Chinese={years:"年",months:"月",days:"日",hours:"时",minutes:"分",seconds:"秒"};a.Lang.zh=a.Lang.Chinese;a.Lang["zh-cn"]=a.Lang.Chinese;a.Lang.chinese=a.Lang.Chinese;var f=b(".flip-countdown-clock");if(f.length){var m,h,k,l,v=f.FlipClock(f.data("countDown")/1E3,{clockFace:"DailyCounter",autoStart:!1,countdown:!0,callbacks:{interval:function(){var 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