CINXE.COM

<!DOCTYPE html> <html lang="en-US" class="no-js"> <head> <meta charset="UTF-8" /><script type="text/javascript">(window.NREUM||(NREUM={})).init={privacy:{cookies_enabled:true},ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"NRJS-d1aad62634166c22251",applicationID:"757606115"};;/*! For license information please see nr-loader-rum-1.274.0.min.js.LICENSE.txt */ (()=>{var e,t,r={8122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},2555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(8122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},9417:(e,t,r)=>{"use strict";r.d(t,{D0:()=>g,gD:()=>h,xN:()=>p});var n=r(993);const i=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var o=r(2614),a=r(944),s=r(384),c=r(8122);const u="[data-nr-mask]",d=()=>{const e={mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,harvestTimeSeconds:10,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},feature_flags:[],generic_events:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},harvest:{tooManyRequestsDelay:60},jserrors:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},logging:{enabled:!0,harvestTimeSeconds:10,autoStart:!0,level:n.p_.INFO},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},performance:{capture_marks:!1,capture_measures:!1},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:o.wk,inactiveMs:o.BB},session_replay:{autoStart:!0,enabled:!1,harvestTimeSeconds:60,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){i(t)?e.mask_selector="".concat(t,",").concat(u):""===t||null===t?e.mask_selector=u:(0,a.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){i(t)?e.block_selector+=",".concat(t):""!==t&&(0,a.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,a.R)(7,t)}},session_trace:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},soft_navigations:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},spa:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},ssl:void 0,user_actions:{enabled:!0}}},l={},f="All configuration objects require an agent identifier!";function g(e){if(!e)throw new Error(f);if(!l[e])throw new Error("Configuration for ".concat(e," was never set"));return l[e]}function p(e,t){if(!e)throw new Error(f);l[e]=(0,c.a)(t,d());const r=(0,s.nY)(e);r&&(r.init=l[e])}function h(e,t){if(!e)throw new Error(f);var r=g(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},3371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>l});var n=r(8122),i=r(384),o=r(6154),a=r(9324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0},d={};function l(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!d[e])throw new Error("Runtime for ".concat(e," was never set"));return d[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");d[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(d[e],"harvestCount")||Object.defineProperty(d[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=d[e])}},9324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.274.0",i="PROD",o="CDN"},6154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>d,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(1863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,d=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},1687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>l,x3:()=>u});var n=r(7836),i=r(3606),o=r(860),a=r(2646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};d(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function d(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function l(e="",t="feature",r=!1){if(d(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},7836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(8990),o=r(3371),a=r(2646),s=r(5607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},d={},l=!1;try{l=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=h(e),d=c.length,l=0;l<d;l++)c[l].apply(a,r);var p=m()[s[e]];p&&p.push([f,e,r,a]);return a},get:v,listeners:h,context:g,buffer:function(e,t){const r=m();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!m()[s[e]]},debugId:r,backlog:l?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:l};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=h(e).concat(t)}function h(e){return n[e]||[]}function v(t){return d[t]=d[t]||e(f,t)}function m(){return f.backlog}}(void 0,"globalEE"),d=(0,n.Zm)();d.ee||(d.ee=u)},2646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},9908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(7836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},3606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(9908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},3878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},5607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(9566).bz)()},9566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(6154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},2614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},1863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},5284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(7836),i=r(6154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},8990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},6389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},5289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(3878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>d,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>l});var n=r(6154),i=r(1863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function d(e,t){a()[e]=t}function l(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},2843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(3878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},3434:(e,t,r)=>{"use strict";r.d(t,{YM:()=>c});var n=r(7836),i=r(5607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];d(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return d(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,d,l;try{a=this,o=[...arguments],d="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],d],e)}i(r+"start",[o,a,s],d,c);try{return l=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],d,c),e}finally{i(r+"end",[o,a,l],d,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function d(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{ET:()=>o,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o="log";n.K7.logging},3969:(e,t,r)=>{"use strict";r.d(t,{TZ:()=>n,XG:()=>s,rs:()=>i,xV:()=>a,z_:()=>o});const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},6630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},6344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(2614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},4234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(7836),i=r(1687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},7603:(e,t,r)=>{"use strict";r.d(t,{j:()=>P});var n=r(860),i=r(2555),o=r(3371),a=r(9908),s=r(7836),c=r(1687),u=r(5289),d=r(6154),l=r(944),f=r(3969),g=r(384),p=r(6344);const h=["setErrorHandler","finished","addToTrace","addRelease","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],v=["setErrorHandler","finished","addToTrace","addRelease"];var m=r(1863),b=r(2614),y=r(993);var w=r(2646),A=r(3434);function R(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,l.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,A.YM)(i),a=new w.y(s.P);return a.level=n.level,a.customAttributes=n.customAttributes,o.inPlace(t,[r],"wrap-logger-",a),i}function E(){const e=(0,g.pV)();h.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,l.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function _(e,t,g=!1){t||(0,c.Ak)(e,"api");const h={};var w=s.ee.get(e),A=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var E="api-",_=E+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(E,n,!0,o||null===r?"session":void 0)(t,r)}function T(){}h.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,m.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},h.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),R(w,e,t,{customAttributes:r,level:i})},v.forEach((e=>{h[e]=j(E,e,!0,"api")})),h.addPageAction=j(E,"addPageAction",!0,n.K7.genericEvents),h.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(E,"setPageViewName",!0)()},h.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,l.R)(40,typeof t)}else(0,l.R)(39,typeof e)},h.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,l.R)(41,typeof e)},h.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,l.R)(42,typeof e)},h.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,l.R)(23,e)}},h[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},h[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},h.interaction=function(e){return(new T).get("object"==typeof e?e:{})};const S=T.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(_+"tracer",[(0,m.t)(),e,r],i,n.K7.spa,w),function(){if(A.emit((o?"":"no-")+"fn-start",[(0,m.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw A.emit("fn-err",[arguments,this,t],r),t}finally{A.emit("fn-end",[(0,m.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[(0,m.t)(),...arguments],r?null:this,i,w),r?void 0:this}}function k(){r.e(296).then(r.bind(r,8778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,l.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{S[e]=j(_,e,void 0,g?n.K7.softNav:n.K7.spa)})),h.setCurrentRouteName=g?j(_,"routeName",void 0,n.K7.softNav):j(E,"routeName",!0,n.K7.spa),h.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,m.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},d.RI?(0,u.GG)((()=>k()),!0):k(),h}var N=r(9417),T=r(8122);const S={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},j={};var k=r(5284);const I=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let O=!1;function P(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:l={},exposed:f=!0}=t;l.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,N.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");j[e]=(0,T.a)(t,S);const r=(0,g.nY)(e);r&&(r.loader_config=j[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},d.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const h=(0,N.D0)(e.agentIdentifier),v=[c.beacon,c.errorBeacon];O||(h.proxy.assets&&(I(h.proxy.assets),v.push(h.proxy.assets)),h.proxy.beacon&&v.push(h.proxy.beacon),E(),(0,g.US)("activatedFeatures",k.B),e.runSoftNavOverSpa&&=!0===h.soft_navigations.enabled&&h.feature_flags.includes("soft_nav")),l.denyList=[...h.ajax.deny_list||[],...h.ajax.block_internal?v:[]],l.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,l),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=_(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),O=!0}},8374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>o,K7:()=>n,P3:()=>i});const n={ajax:"ajax",genericEvents:"generic_events",jserrors:"jserrors",logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},i={[n.pageViewEvent]:1,[n.pageViewTiming]:2,[n.metrics]:3,[n.jserrors]:4,[n.spa]:5,[n.ajax]:6,[n.sessionTrace]:7,[n.softNav]:8,[n.sessionReplay]:9,[n.logging]:10,[n.genericEvents]:11},o={[n.pageViewTiming]:"events",[n.ajax]:"events",[n.spa]:"events",[n.softNav]:"events",[n.metrics]:"jserrors",[n.jserrors]:"jserrors",[n.sessionTrace]:"browser/blobs",[n.sessionReplay]:"browser/blobs",[n.logging]:"browser/logs",[n.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.274.0.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.274.0.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),d=0;d<u.length;d++){var l=u[d];if(l.getAttribute("src")==r||l.getAttribute("data-webpack")==t+o){s=l;break}}if(!s){c=!0;var f={296:"sha512-gkYkZDAwQ9PwaDXs2YM+rNIdRej1Ac1mupWobRJ8eahQcXz6/sunGZCKklrzi5kWxhOGRZr2tn0rEKuLTXzfAA=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={840:0,374:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.274.0.PROD"]=self["webpackChunk:NRBA-1.274.0.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(8374);var e=i(944),t=i(6344),r=i(9566);class n{agentIdentifier;constructor(e=(0,r.LA)(16)){this.agentIdentifier=e}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(9417);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var d=i(7603);var l=i(1687),f=i(4234),g=i(5289),p=i(6154),h=i(384);const v=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function m(e){return!!(0,h.dV)().o.MO&&v(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(6389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,l.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,l.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(v(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,3861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(t.sharedAggregator)await t.sharedAggregator;else{t.sharedAggregator=i.e(296).then(i.bind(i,9337));const{EventAggregator:e}=await t.sharedAggregator;t.sharedAggregator=new e}if(!this.#t(this.featureName,o))return(0,l.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,6103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,l.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return m(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(6630);class A extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var R=i(9908),E=i(2843),x=i(3878),_=i(782),N=i(1863);class T extends y{static featureName=_.T;constructor(e,t=!0){super(e,_.T,t),p.RI&&((0,E.u)((()=>(0,R.p)("docHidden",[(0,N.t)()],void 0,_.T,this.ee)),!0),(0,x.sp)("pagehide",(()=>(0,R.p)("winPagehide",[(0,N.t)()],void 0,_.T,this.ee))),this.importAggregator(e))}}var S=i(3969);class j extends y{static featureName=S.TZ;constructor(e,t=!0){super(e,S.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t,r){super(r),p.gm?(this.features={},(0,h.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(A),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,d.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,h.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[A,T,j],loaderType:"lite"})})()})();</script> <meta name="viewport" content="width=device-width, initial-scale=1" /> <link rel="preconnect" href="https://a.sfdcstatic.com">  <script src="https://a.sfdcstatic.com/digital/one-trust/core/stable/scripttemplates/otSDKStub.js" data-domain-script="8e783e8c-0ad0-475d-8fca-4a03afa0a02a"></script> <script> /* OneTrust callback */ function OptanonWrapper() { var ot_link = document.querySelector('a.optanon-toggle-display'); if (ot_link) { ot_link.addEventListener('click', event => { Optanon.ToggleInfoDisplay(); // ot_modal.style.display = "block"; }); } function getCookie(name) { var value = "; " + document.cookie; var parts = value.split("; " + name + "="); if (parts.length == 2) { return parts.pop().split(";").shift(); } } function removeElement(element) { if (!getCookie('OptanonAlertBoxClosed') && element) { element.style.display = "none"; } } // Push a oneTrust group update event to dataLayer if (window.dataLayer) { window.dataLayer.push({event: 'OneTrustGroupsUpdated'}); } //Check if user's cookies are enabled, if not remove One Trust from page var cookies = ("cookie" in document && (document.cookie.length > 0 || (document.cookie = "test").indexOf.call(document.cookie, "test") > -1)); if (!cookies) { var box = document.querySelector('#onetrust-consent-sdk'); box.remove(); return; } try { //Check if current page is Privacy page, if so do not display One Trust modal if(digitalData) { if(digitalData.page.pagename.indexOf(":company:privacy") > -1){ var el = document.querySelector("#onetrust-consent-sdk"); removeElement(el); } } /* reinitialize active groups after user updates consent */ if (SfdcWwwBase.gdpr) { SfdcWwwBase.gdpr.init(); } } catch(err) { console.error(err.message) } } </script>  <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WRXS6TH'); </script> <script>(function(html){html.className = html.className.replace(/\bno-js\b/,'js')})(document.documentElement);</script> <meta name="theme-color" content="#0D9DDA" /><link rel="preload" as="font" href="https://www.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/fonts/salesforce-sans/SalesforceSans-Regular.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="https://www.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/fonts/salesforce-sans/SalesforceSans-Bold.woff2" type="font/woff2" crossorigin> <link rel="preload" as="font" href="https://a.sfdcstatic.com/shared/fonts/avant-garde/AvantGardeForSalesforceW05-Dm.woff2" type="font/woff2" crossorigin> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' />  <title>Salesforce Futures: Personal AI Agents Will 'Forever Change' Customer-Company Relationships - Salesforce</title> <meta name="description" content="Editor’s Note: This excerpt from Salesforce Futures Magazine explores the diverse applications of personal AI agents. It also reveals why digital" /> <link rel="canonical" href="https://www.salesforce.com/news/stories/ai-agents/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Salesforce Futures: Personal AI Agents Will 'Forever Change' Customer-Company Relationships" /> <meta property="og:description" content="Editor’s Note: This excerpt from Salesforce Futures Magazine explores the diverse applications of personal AI agents. It also reveals why digital" /> <meta property="og:url" content="https://www.salesforce.com/news/stories/ai-agents/" /> <meta property="og:site_name" content="Salesforce" /> <meta property="article:publisher" content="https://www.facebook.com/salesforce/" /> <meta property="article:published_time" content="2024-04-03T15:00:00+00:00" /> <meta property="article:modified_time" content="2024-11-11T16:13:13+00:00" /> <meta property="og:image" content="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="675" /> <meta property="og:image:type" content="image/png" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:creator" content="@salesforcenews" /> <meta name="twitter:site" content="@salesforcenews" /> <meta name="twitter:label1" content="Est. reading time" /> <meta name="twitter:data1" content="6 minutes" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"Article","@id":"https://www.salesforce.com/news/stories/ai-agents/#article","isPartOf":{"@id":"https://www.salesforce.com/news/stories/ai-agents/"},"author":[],"headline":"Salesforce Futures: Personal AI Agents Will ‘Forever Change’ Customer-Company Relationships","datePublished":"2024-04-03T15:00:00+00:00","dateModified":"2024-11-11T16:13:13+00:00","mainEntityOfPage":{"@id":"https://www.salesforce.com/news/stories/ai-agents/"},"wordCount":"1334","publisher":{"@id":"https://www.salesforce.com/news/#organization"},"image":{"@id":"https://www.salesforce.com/news/stories/ai-agents/#primaryimage"},"thumbnailUrl":"https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png","inLanguage":"en-US"},{"@type":"WebPage","@id":"https://www.salesforce.com/news/stories/ai-agents/","url":"https://www.salesforce.com/news/stories/ai-agents/","name":"Salesforce Futures: Personal AI Agents Will 'Forever Change' Customer-Company Relationships - Salesforce","isPartOf":{"@id":"https://www.salesforce.com/news/#website"},"primaryImageOfPage":{"@id":"https://www.salesforce.com/news/stories/ai-agents/#primaryimage"},"image":{"@id":"https://www.salesforce.com/news/stories/ai-agents/#primaryimage"},"thumbnailUrl":"https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png","datePublished":"2024-04-03T15:00:00+00:00","dateModified":"2024-11-11T16:13:13+00:00","description":"Editor’s Note: This excerpt from Salesforce Futures Magazine explores the diverse applications of personal AI agents. It also reveals why digital","breadcrumb":{"@id":"https://www.salesforce.com/news/stories/ai-agents/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://www.salesforce.com/news/stories/ai-agents/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.salesforce.com/news/stories/ai-agents/#primaryimage","url":"https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png","contentUrl":"https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png","width":"1200","height":"675"},{"@type":"BreadcrumbList","@id":"https://www.salesforce.com/news/stories/ai-agents/#breadcrumb","itemListElement":[{"@type":"ListItem","position":"1","name":"All News & Press","item":"https://www.salesforce.com/news/all-news/"},{"@type":"ListItem","position":"2","name":"Salesforce Futures: Personal AI Agents Will ‘Forever Change’ Customer-Company Relationships"}]},{"@type":"WebSite","@id":"https://www.salesforce.com/news/#website","url":"https://www.salesforce.com/news/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today’s CRM news.","publisher":{"@id":"https://www.salesforce.com/news/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.salesforce.com/news/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https://www.salesforce.com/news/#organization","name":"Salesforce","url":"https://www.salesforce.com/news/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.salesforce.com/news/#/schema/logo/image/","url":"https://www.salesforce.com/news/wp-content/uploads/sites/3/2020/08/default.jpg","contentUrl":"https://www.salesforce.com/news/wp-content/uploads/sites/3/2020/08/default.jpg","width":"1200","height":"630","caption":"Salesforce"},"image":{"@id":"https://www.salesforce.com/news/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/salesforce/","https://x.com/salesforcenews","https://www.linkedin.com/company/salesforce/"]}]}</script>  <link rel='dns-prefetch' href='//www.salesforce.com' /> <link rel='dns-prefetch' href='//a.sfdcstatic.com' /> <link rel='dns-prefetch' href='//public.tableau.com' /> <link rel='dns-prefetch' href='//cdn.optimizely.com' /> <link rel='dns-prefetch' href='//stats.wp.com' /> <link rel="alternate" type="application/rss+xml" title="Salesforce » Feed" href="https://www.salesforce.com/news/feed/" /> <link rel="alternate" type="application/rss+xml" title="Salesforce » Comments Feed" href="https://www.salesforce.com/news/comments/feed/" /> <link rel='stylesheet' id='wp-block-library-css' href='https://www.salesforce.com/news/wp-includes/css/dist/block-library/style.min.css?ver=6.6.2' media='all' /> <style id='co-authors-plus-coauthors-style-inline-css'> .wp-block-co-authors-plus-coauthors.is-layout-flow [class*=wp-block-co-authors-plus]{display:inline} </style> <style id='co-authors-plus-avatar-style-inline-css'> .wp-block-co-authors-plus-avatar :where(img){height:auto;max-width:100%;vertical-align:bottom}.wp-block-co-authors-plus-coauthors.is-layout-flow .wp-block-co-authors-plus-avatar :where(img){vertical-align:middle}.wp-block-co-authors-plus-avatar:is(.alignleft,.alignright){display:table}.wp-block-co-authors-plus-avatar.aligncenter{display:table;margin-inline:auto} </style> <style id='co-authors-plus-image-style-inline-css'> .wp-block-co-authors-plus-image{margin-bottom:0}.wp-block-co-authors-plus-image :where(img){height:auto;max-width:100%;vertical-align:bottom}.wp-block-co-authors-plus-coauthors.is-layout-flow .wp-block-co-authors-plus-image :where(img){vertical-align:middle}.wp-block-co-authors-plus-image:is(.alignfull,.alignwide) :where(img){width:100%}.wp-block-co-authors-plus-image:is(.alignleft,.alignright){display:table}.wp-block-co-authors-plus-image.aligncenter{display:table;margin-inline:auto} </style> <style id='safe-svg-svg-icon-style-inline-css'> .safe-svg-cover{text-align:center}.safe-svg-cover .safe-svg-inside{display:inline-block;max-width:100%}.safe-svg-cover svg{height:100%;max-height:100%;max-width:100%;width:100%} </style> <link rel='stylesheet' id='mediaelement-css' href='https://www.salesforce.com/news/wp-includes/js/mediaelement/mediaelementplayer-legacy.min.css?ver=4.2.17' media='all' /> <link rel='stylesheet' id='wp-mediaelement-css' href='https://www.salesforce.com/news/wp-includes/js/mediaelement/wp-mediaelement.min.css?ver=6.6.2' media='all' /> <style id='jetpack-sharing-buttons-style-inline-css'> .jetpack-sharing-buttons__services-list{display:flex;flex-direction:row;flex-wrap:wrap;gap:0;list-style-type:none;margin:5px;padding:0}.jetpack-sharing-buttons__services-list.has-small-icon-size{font-size:12px}.jetpack-sharing-buttons__services-list.has-normal-icon-size{font-size:16px}.jetpack-sharing-buttons__services-list.has-large-icon-size{font-size:24px}.jetpack-sharing-buttons__services-list.has-huge-icon-size{font-size:36px}@media print{.jetpack-sharing-buttons__services-list{display:none!important}}.editor-styles-wrapper .wp-block-jetpack-sharing-buttons{gap:0;padding-inline-start:0}ul.jetpack-sharing-buttons__services-list.has-background{padding:1.25em 2.375em} </style> <style id='elasticpress-facet-style-inline-css'> .widget_ep-facet input[type=search],.wp-block-elasticpress-facet input[type=search]{margin-bottom:1rem}.widget_ep-facet .searchable .inner,.wp-block-elasticpress-facet .searchable .inner{max-height:20em;overflow:scroll}.widget_ep-facet .term.hide,.wp-block-elasticpress-facet .term.hide{display:none}.widget_ep-facet .empty-term,.wp-block-elasticpress-facet .empty-term{opacity:.5;position:relative}.widget_ep-facet .empty-term:after,.wp-block-elasticpress-facet .empty-term:after{bottom:0;content:" ";display:block;left:0;position:absolute;right:0;top:0;width:100%;z-index:2}.widget_ep-facet .level-1,.wp-block-elasticpress-facet .level-1{padding-left:20px}.widget_ep-facet .level-2,.wp-block-elasticpress-facet .level-2{padding-left:40px}.widget_ep-facet .level-3,.wp-block-elasticpress-facet .level-3{padding-left:60px}.widget_ep-facet .level-4,.wp-block-elasticpress-facet .level-4{padding-left:5pc}.widget_ep-facet .level-5,.wp-block-elasticpress-facet .level-5{padding-left:75pt}.widget_ep-facet input[disabled],.wp-block-elasticpress-facet input[disabled]{cursor:pointer;opacity:1}.widget_ep-facet .term a,.wp-block-elasticpress-facet .term a{-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-ms-flexbox;display:flex;position:relative}.widget_ep-facet .term a:hover .ep-checkbox,.wp-block-elasticpress-facet .term a:hover .ep-checkbox{background-color:#ccc}.ep-checkbox{-webkit-box-align:center;-ms-flex-align:center;-ms-flex-negative:0;-webkit-box-pack:center;-ms-flex-pack:center;align-items:center;background-color:#eee;display:-webkit-box;display:-ms-flexbox;display:flex;flex-shrink:0;height:1em;justify-content:center;margin-right:.25em;width:1em}.ep-checkbox:after{border:solid #fff;border-width:0 .125em .125em 0;content:"";display:none;height:.5em;-webkit-transform:rotate(45deg);transform:rotate(45deg);width:.25em}.ep-checkbox.checked{background-color:#5e5e5e}.ep-checkbox.checked:after{display:block} </style> <link rel='stylesheet' id='elasticpress-related-posts-block-css' href='https://www.salesforce.com/news/wp-content/mu-plugins/search/elasticpress/dist/css/related-posts-block-styles.min.css?ver=4.2.2' media='all' /> <style id='global-styles-inline-css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--gradient--lavender: linear-gradient(180deg, rgba(115, 3, 148, 0.1) 0%, rgba(255, 255, 255, 0) 100%);--wp--preset--gradient--frostbite: linear-gradient(180deg, rgba(88, 103, 232, 0.1) 0%, rgba(255, 255, 255, 0) 100%);--wp--preset--gradient--seafoam: linear-gradient(180deg, rgba(4, 225, 203, 0.1) 0%, rgba(255, 255, 255, 0) 100%);--wp--preset--gradient--in-focus-one: radial-gradient(circle, rgba(207,233,254,1) 1%, rgba(255,255,255,1) 100%);--wp--preset--gradient--rounded-gradient: linear-gradient(180deg, rgba(27, 150, 255, 0.00) 42.27%, rgba(27, 150, 255, 0.11) 100%);--wp--preset--gradient--rounded-green: linear-gradient(180deg, rgba(1, 228, 202, 0.00) 48.51%, rgba(1, 228, 202, 0.22) 100%);--wp--preset--font-size--small: 16px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 24px;--wp--preset--font-size--x-large: 32px;--wp--preset--font-size--2-x-large: 40px;--wp--preset--font-size--3-x-large: 48px;--wp--preset--font-size--4-x-large: 56px;--wp--preset--font-size--5-x-large: 80px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='frontend-css' href='https://www.salesforce.com/news/wp-content/themes/newsroom/dist/css/frontend.css?ver=4997faf1fe0701132aa9' media='all' /> <link rel='stylesheet' id='duet-css-css' href='https://www.salesforce.com/news/wp-content/themes/newsroom/assets/third-party/duet/themes/default.css?ver=4997faf1fe0701132aa9' media='all' /> <script type="text/javascript" src="https://www.salesforce.com/news/wp-includes/js/dist/hooks.min.js?ver=2810c76e705dd1a53b18" id="wp-hooks-js"></script> <script type="text/javascript" src="https://www.salesforce.com/news/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script type="text/javascript" id="wp-i18n-js-after"> /* <![CDATA[ */ wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); /* ]]> */ </script> <script type="text/javascript" src="https://www.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/js/top.js?ver=1719581246" id="salesforce-shared-top-js"></script> <script type="text/javascript" id="salesforce-shared-bottom-js-extra"> /* <![CDATA[ */ var sfAnalyticsData = {"pageName":"Salesforce Futures: Personal AI Agents Will \u2018Forever Change\u2019 Customer-Company Relationships"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/js/bottom.js?ver=1727119144" id="salesforce-shared-bottom-js"></script> <script type="module" src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/navs.js?ver=2.0.0"></script><script type="text/javascript" src="https://www.salesforce.com/news/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://www.salesforce.com/news/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="module" src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/third-party/duet/duet.esm.js?ver=4997faf1fe0701132aa9"></script><script type="text/javascript" nomodule src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/third-party/duet/duet.js?ver=4997faf1fe0701132aa9" id="duet-js"></script> <script type="text/javascript" src="//public.tableau.com/javascripts/api/tableau-2.min.js?ver=4997faf1fe0701132aa9" id="tableau-js-js"></script> <script type="text/javascript" id="optimizely-web-script" data-src="https://cdn.optimizely.com/js/30112420344.js?ver=0.1.0" referrerpolicy="no-referrer-when-downgrade" data-handle="optimizely-main"></script><script type="text/javascript" id="optimizely-ga-datalayer-script" data-src="https://www.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/assets/js/lib/optimizely-ga-datalayer.js?ver=1682612915"></script><script type="text/javascript" id="optimizely-gdpr-script" src="https://www.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/js/optimizely-gdpr.js?ver=1719581246"></script><link rel="https://api.w.org/" href="https://www.salesforce.com/news/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.salesforce.com/news/wp-json/wp/v2/posts/76177" /><link rel='shortlink' href='https://www.salesforce.com/news/?p=76177' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.salesforce.com/news/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.salesforce.com/news/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F&format=xml" />  <script type="text/javascript"> window.sfdcBase = window.sfdcBase || {}; if (!sfdcBase.env) window.sfdcBase.env = ({ 'www.salesforce.com': 'PROD', 'www-uat1.salesforce.com': 'UAT', 'www-perf.salesforce.com': 'PERF', 'www-qa1.salesforce.com': 'QA', 'www-int.salesforce.com': 'INT', })[location.hostname] ?? 'PROD'; window.sfdcBase.ssoEnabled=true; var mfePlugin = {"active":true} </script> <style>img#wpstats{display:none}</style> <script type="text/javascript" src="https://static.cloud.coveo.com/coveo.analytics.js/coveoua.js"></script> <script> coveoua("init", "xx24e65ef6-c6f0-4a55-b6b9-e7fd84967788"); coveoua("send", "pageview", { contentIdKey: "@clickableuri", contentIdValue: window.location.href }); </script> <script>!function(s,a,e,v,n,t,z){if(s.saq)return;n=s.saq=function(){n.callMethod?n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!s._saq)s._saq=n;n.push=n;n.loaded=!0;n.version='1.0';n.queue=[];t=a.createElement(e);t.async=!0;t.src=v;z=a.getElementsByTagName(e)[0];z.parentNode.insertBefore(t,z)}(window,document,'script','https://tags.srv.stackadapt.com/events.js');saq('ts', '9kHjs_EPz1CFA1cBMi7Vpw');</script>  <script> !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq= function(){n.callMethod? n.callMethod.apply(n, arguments):n.queue.push( arguments)}; if(!f._fbq)f._fbq=n;n.push=n; n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement( e);t.async=!0; t.src=v;s=b. getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s) }(window, document,'script', ' https://connect.facebook.net/en_US/fbevents.js' ); fbq('init', '906254187153024'); fbq('track', 'PageView'); </script> <noscript><img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=906254187153024&ev=PageView&noscript=1" /></noscript>  <link rel="alternate" hreflang="x-default" href="https://www.salesforce.com/news/stories/ai-agents/" /><link rel="alternate" hreflang="en-us" href="https://www.salesforce.com/news/stories/ai-agents/" /><link rel="alternate" hreflang="en-gb" href="https://www.salesforce.com/uk/news/stories/ai-agents/" /><link rel="alternate" hreflang="en-au" href="https://www.salesforce.com/au/news/stories/ai-agents/" /><link rel="alternate" hreflang="en-nz" href="https://www.salesforce.com/au/news/stories/ai-agents/" /><link rel="amphtml" href="https://www.salesforce.com/news/stories/ai-agents/?bc=HA&amp"><link rel="icon" href="https://www.salesforce.com/news/wp-content/uploads/sites/3/2020/08/cropped-Salesforce_Logo_Web_Notext-1.png?w=32" sizes="32x32" /> <link rel="icon" href="https://www.salesforce.com/news/wp-content/uploads/sites/3/2020/08/cropped-Salesforce_Logo_Web_Notext-1.png?w=192" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.salesforce.com/news/wp-content/uploads/sites/3/2020/08/cropped-Salesforce_Logo_Web_Notext-1.png?w=180" /> <meta name="msapplication-TileImage" content="https://www.salesforce.com/news/wp-content/uploads/sites/3/2020/08/cropped-Salesforce_Logo_Web_Notext-1.png?w=270" /> <style type="text/css" id="wp-custom-css"> .wp-block-image:not(.is-style-rounded) img { border-radius: 1rem!important; } .margin-0 { margin: 0!important; } .underline-none a { text-decoration: none!important; } .wp-block-post-title a { text-decoration: none!important; } .has-text-color a:hover, .has-text-color p { color: inherit; } .wp-block-post-featured-image img { height: inherit!important; } .wp-block-post-featured-image { height: 0; } .anchor-link-gap { margin-top: -60px; padding-top: 60px; } .page-template-page-assets-library .collection__actions--download { display: none; } .page-template-page-assets-library .collection__actions a:last-child:before { display: none; } .wp-block-post-featured-image { margin-top: 0; } /* For "Media Resources on the Future of CRM" */ .wp-block-gallery.has-nested-images.is-cropped figure.wp-block-image:not(#individual-image) a.is-downloadable { height: 24px; width: 24px; } .wp-block-gallery.has-nested-images figure.wp-block-image .wp-element-caption { border-radius: 0 0 1rem 1rem; padding: 16px 8px; } .downloadable-image__wrapper { height: 100%; width: 100%; } @media screen and ( max-width: 47.9375em ) { .wp-block-post-featured-image { margin: 0; } } .wp-block-post-featured-image a { display: block; } @media (min-width: 30em) { .secondary-title { white-space: nowrap; } } @media (max-width: 400px) { .secondary-title{ font-size: 19px; } } /* DF Homepage Work */ .has-in-focus-one-gradient-background:before { background: radial-gradient(circle, rgba(207,233,254,1) 4%, rgba(255,255,255,1) 83%); } .card--shadow-border { min-height: 28rem; } .card--shadow-border .card__headline { font-size: 1.2rem; } .image-asset-wrapper img { object-fit: contain; } /* target UAT and prod page IDs for card height issue on desktop */ .page-id-64822 .tns-inner { margin-bottom: 2px !important; } @media screen and (max-width: 768px) { .tns-inner { margin-left: 0 !important; } .wp-block-columns.are-vertically-aligned-center.is-layout-flex.wp-container-18.wp-block-columns-is-layout-flex { flex-direction: column-reverse; } .image-asset-wrapper.image-vertical-bottom.image-horizontal-left { display: none; } } @media screen and (max-width: 1024px) { .image-asset-wrapper.image-vertical-bottom.image-horizontal-left { display: none; } .cat-desktop-spacer { display: none; } .digital-transformation-columns { flex-direction: column-reverse; } .image-asset-wrapper.image-vertical-top.image-horizontal-right img { max-height: 140px; top: 200px; } #h-salesforce-in-focus { margin-bottom: 30px; max-width: 250px; } } .slider { height: fit-content; padding-bottom: 20px; } .has-in-focus-one-gradient-background { background: radial-gradient(circle, rgba(207,233,254,1) 2%, rgba(255,255,255,1) 50%); } .image-asset-wrapper.image-vertical-bottom.image-horizontal-left img { max-width: 550px; bottom: 55px; width: 25%; } /* Hide Subscribe Footer on one page only */ .page-id-68994 .newsletter-signup--footer { display: none; } /* Make Image Compare block controller SF blue instead of white */ .sf-blue div.jx-control { color: var(--c-brand-400); } /* Set image modal z-index above Context Navigation to ensure close icon is accessible */ .image-modal { z-index: 20000 !important; } /* Override Content Cluster background with Data Cloud background */ .has-data-cloud-background { background-image: url(https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/data-cloud-bg.png); } @media screen and (max-width: 1024px) { .has-data-cloud-background { background-image: url(https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/data-cloud-bg-mobile.png); } } /* Override Content Cluster background with generic gradient background */ .has-generic-gradient-background { background-image: url(https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/07/content-cluster-gradient-bg.png); } @media screen and (max-width: 1024px) { .has-generic-gradient-background { background-image: url(https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/07/content-cluster-gradient-bg.png); } } </style> <script>(window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch","rua.ceh":"false","rua.ueh":"false","rua.ieh.st":"0"}]);</script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="NCPYV-VGJPP-N4J93-8HN3B-8B6S3",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"NCPYV-VGJPP-N4J93-8HN3B-8B6S3";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbevydtvuaz2b3bjq-f-332918639-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"1093204","ak.ai":parseInt("638429",10),"ak.ol":"0","ak.cr":1,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"820a1e5b","ak.r":41870,"ak.a2":n,"ak.m":"dsca","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":52412,"ak.gh":"184.28.235.68","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"bbr","ak.t":"1732368467","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==UXch6lhLHkxrSLDA4VOpTr2LyYAudsCaxn+gArR1dY119JkYMEmC31UtVDgiVTHXzHBsU3Lfj+tV1zle5MOEa2dkCXq/SoN/xMgXBndOnFOZlZzJBiNbiSj4pmaUXuqS37AoP1IuT6sxNhMVtU6SMVxTXho6pKF3NZWFiHnyIrgyBs/bBqi8Hw4cx9wmc1xVtpP5r3bLQsut+FOWJOcLdDw9YjayIxu/3kCrIu171kE8ha/WKA4WtadQrdYreNAFrSUjoYp21LDRilrlQInci0q2pQensV2cJGEaDIrhl2hnzrVblj2Iy3zJDwlqaJtoOOgv/KNyE+a93W9aBKfnO55QPVpbrlgrZ6MHKCKqdc1j8u6Aov+8Pnyj1xXxXpopT8Vm5QXGzor6lNwi4y2RcF7dZVjy/uKRt9RPJH5TN4M=","ak.pv":"639","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head> <body class="post-template-default single single-post postid-76177 single-format-standard theme-newsroom has-context-nav cxt-has-fixed-nav"> <a href="#main-content" class="screen-reader-text-content"> <div class="screen-reader-container"> Skip to Content </div> </a> <hgf-c360nav id="c360-hgf-nav" search="true" origin="https://wp.sfdcdigital.com/en-us/wp-json" show-region-selector="true" home-href="/" context-nav-enabled="true" locale="us" > </hgf-c360nav> <script> const navElement = document.getElementById('c360-hgf-nav'); /** * Register events. */ const registerEvents = () => { if (!navElement) { return; } const addTrackingEvent = function (event) { if (event.detail && event.detail.event) { dataLayer.push(event.detail) } }; document.addEventListener("www_track", addTrackingEvent, false); }; registerEvents(); </script>  <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WRXS6TH" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript>  <div class="context-nav-wrapper"> <hgf-c360contextnav data="{"isLogoEnabled":true,"variation":"static","propertyTitle":{"label":"News & Insights","ariaLabel":"News & Insights","url":"/news/","target":""},"propertyLogo":{"src":"https://a.sfdcstatic.com/shared/images/c360-nav/mobile_logo.png","alt":"Property Logo"},"menuGroup":{"menuItems":[{"ID":76742,"link":{"label":"Latest","ariaLabel":"Latest","url":"/news/","target":"_self"}},{"ID":76743,"title":"News","submenu":[{"ID":"4","menuItems":[{"ID":76744,"link":{"label":"All News","ariaLabel":"All News","url":"/news/all-news/","target":"_self"}},{"ID":81608,"link":{"label":"Salesforce Platform","ariaLabel":"Salesforce Platform","url":"https://www.salesforce.com/news/products/salesforce-platform/","target":"_self"}},{"ID":76746,"link":{"label":"Agentforce","ariaLabel":"Agentforce","url":"/news/products/agentforce/","target":"_self"}},{"ID":76747,"link":{"label":"Data Cloud","ariaLabel":"Data Cloud","url":"/news/products/data-cloud/","target":"_self"}},{"ID":76749,"link":{"label":"Customer 360 Apps","ariaLabel":"Customer 360 Apps","url":"/news/products/customer-360/","target":"_self"}},{"ID":76748,"link":{"label":"Slack","ariaLabel":"Slack","url":"https://slack.com/blog/news","target":"_blank"}}]}]},{"ID":76751,"title":"Topics","submenu":[{"ID":"5","menuItems":[{"ID":76752,"link":{"label":"All Topics","ariaLabel":"All Topics","url":"/news/all-stories/","target":"_self"}},{"ID":76753,"link":{"label":"Artificial Intelligence","ariaLabel":"Artificial Intelligence","url":"/news/topics/artificial-intelligence/","target":"_self"}},{"ID":76754,"link":{"label":"Digital Transformation","ariaLabel":"Digital Transformation","url":"/news/topics/digital-transformation/","target":"_self"}},{"ID":76755,"link":{"label":"Stakeholder Capitalism","ariaLabel":"Stakeholder Capitalism","url":"/news/topics/business-as-a-platform-for-change/","target":"_self"}},{"ID":76756,"link":{"label":"Modern Work","ariaLabel":"Modern Work","url":"/news/topics/modern-work/","target":"_self"}},{"ID":76757,"link":{"label":"Digital Skills","ariaLabel":"Digital Skills","url":"/news/the-future-of-digital-skills/","target":"_self"}}]}]},{"ID":76758,"title":"Press Resources","submenu":[{"ID":"6","menuItems":[{"ID":78876,"link":{"label":"Search All Articles","ariaLabel":"Search All Articles","url":"https://www.salesforce.com/news/news-explorer/","target":"_self"}},{"ID":76760,"link":{"label":"Press Releases & News Announcements","ariaLabel":"Press Releases & News Announcements","url":"/news/press-releases/","target":"_self"}},{"ID":82369,"link":{"label":"Media Library","ariaLabel":"Media Library","url":"https://www.salesforce.com/news/media-library/","target":"_self"}},{"ID":76762,"link":{"label":"Stat Library","ariaLabel":"Stat Library","url":"/news/stat-library/","target":"_self"}},{"ID":76763,"link":{"label":"History","ariaLabel":"History","url":"/news/stories/the-history-of-salesforce/","target":"_self"}},{"ID":76764,"link":{"label":"Executive Leadership","ariaLabel":"Executive Leadership","url":"https://www.salesforce.com/company/leadership/","target":"_blank"}},{"ID":76765,"link":{"label":"Investor Relations","ariaLabel":"Investor Relations","url":"https://investor.salesforce.com/","target":"_blank"}},{"ID":76766,"link":{"label":"Research Reports","ariaLabel":"Research Reports","url":"https://www.salesforce.com/resources/research-reports/","target":"_blank"}}]}]},{"ID":76768,"link":{"label":"The 360 Blog","ariaLabel":"The 360 Blog","url":"/blog/","target":"_blank"}}]},"utilityNavigation":{"inMobileHeader":false,"ctasecondary":{"cta":{"label":"Newsletter","ariaLabel":"Newsletter","url":"/news/newsletter-sign-up/","target":"","variant":"secondary"}}}}"></hgf-c360contextnav> </div> <a href="#footer" class="screen-reader-text-content"> <div class="screen-reader-container"> Skip to Footer </div> </a> <main id="main-content"> <article class="single single--article layout layout--post"> <div class="single__header layout__column layout__column--top"> <header class="post__header"> <div class="container"> <div class="hero-v2 hero-v2--article hero-v2--no-author"> <div class="hero__taxonomies"> <a href="https://www.salesforce.com/news/topics/artificial-intelligence/" class="sf-tag topic topic--artificial-intelligence sf-tag--artificial-intelligence" aria-label="Filed under Artificial Intelligence"> Artificial Intelligence</a> </div> <h1 class="h2">Salesforce Futures: Personal AI Agents Will ‘Forever Change’ Customer-Company Relationships</h1> <div class="hero-v2__ornaments-container "> <figure class="hero-v2__image"><span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=300" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Personal_AI_Assistant.png?w=343&h=193 343w" alt="" loading="eager" fetchpriority="high" /></span></figure> <div class="hero-v2__background"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-back.png" alt="" fetchpriority="high" loading="eager"/> </div> <div class="hero-v2__foreground"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-front.png" alt="" fetchpriority="high" loading="eager"/> </div> </div> <article class="card card--list card--authors card--authors-0"> <div class="card__contents card__contents--row"> <div class="card__meta"> <div class="post__info"> <time class="post__date label" datetime="2024-04-03">April 3, 2024</time> <span class="post__reading-time label">6 min read </span> </div> </div> </div> </article> </div> </div> </header> </div> <section class="layout__column--content"> <p><strong><em>Editor’s Note: </em></strong><em>This excerpt from <a href="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Salesforce-Futures-Magazine-Q1-2024.pdf" target="_blank" rel="noreferrer noopener">Salesforce Futures Magazine</a> explores the diverse applications of personal AI agents. It also reveals why digital companions aren’t just technological marvels helping with basic tasks — they are becoming essential tools in addressing some of humanity’s most pressing challenges.</em></p> <p>The transformative promise of personal AI agents — artificial intelligence systems designed to assist people with everyday tasks like scheduling a doctor’s appointment, writing an email, or recommending a book — lies in their ability to compensate for human limitations. Anyone who’s struggled to finish one task during a busy day, let alone juggle many of them, can understand why this would be useful.</p> <h2 class="wp-block-heading" id="h-infinite-interns-patience"><strong>Infinite interns + patience </strong></h2> <p>Imagine an army of infinitely patient interns who stand ready to work on your behalf. These interns can either collaborate alongside you in the flow of work, or they can labor independently, periodically checking in to ensure they’re on the right track. The more they work with you, the smarter they get, learning how you work and think across modes and contexts. Think about a world where all of us have the kind of expert staff currently enjoyed by CEOs: gifted helpers who learn our preferences, understand our goals, engineer outcomes, and specialize in doing all of the things we don’t want to do.</p> <p>Tech blogger and consultant Venkatesh Rao encourages us to think about machine intelligence as fundamentally different from human intelligence, particularly when it comes to “attention.” Our personal agents will have endless patience for tedious, detailed tasks (think taxes, paperwork, applications, and more) that sap our attention and, occasionally, our desire to endure the human condition. Agents have the potential to remove this burden.</p> <h2 class="wp-block-heading" id="h-personalization"><strong>Personalization</strong></h2> <p>Greater contextual intelligence and more persistent memory suggest agents will provide personalization that’s far greater than what we see today. Itai Asseo and Phil Mui, who work on <a href="https://www.salesforceairesearch.com/" target="_blank" rel="noreferrer noopener">AI research and development</a> for Salesforce, encourage us to think about personalization in three categories: “know me,” “inform me,” and “empower me.” </p> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33.33%"> <hr class="wp-block-separator has-alpha-channel-opacity"/> <h6 class="wp-block-heading" id="h-meet-einstein-copilot-a-new-customizable-conversational-and-generative-ai-assistant-for-crm">Meet Einstein Copilot, a new customizable, conversational, and generative AI assistant for CRM.</h6> <p><em>Einstein Copilot can answer questions, summarize content, create new content, interpret complex conversations, and dynamically automate tasks on behalf of a user, all from a single, consistent user experience embedded directly within Salesforce’s #1 AI CRM applications.</em></p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://www.salesforce.com/einsteincopilot?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Learn more</a></div> </div> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> <hr class="wp-block-separator has-alpha-channel-opacity"/> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:66.66%"> <p>In the “know me” category, agents keep your goals in mind, analyze your performance, and adjust to your unique style. Because every interaction with personal AI will be remembered‌ — or stored as a state‌ — ‌and factored into future use cases, a flywheel effect takes hold: the more you use your agent, the better it gets at anticipating your needs in an intuitive way.</p> <p>In the “inform me” category, we consider the possibility that agents could use their contextual intelligence to help guide and prioritize our attention and separate signals from noise. This has clear applications in the personal productivity space, but the implications on the consumer side are no less significant. Imagine an agent who helps you switch on “Zen Mode” and other filters so you can better tune your environment, and even remove things from your plate by acting on your behalf.</p> <p>Finally, the “empower me” function, which speaks to personal AI’s ability to serve as a coach/mentor, or even a manager.</p> </div> </div> <p>If personal AI can deliver such control, it will forever change the relationship between customers and companies by raising the bar for direct relational engagement.</p> <h2 class="wp-block-heading" id="h-natural-interactions"><strong>Natural interactions</strong></h2> <p>Recent demos by startups Humane and Rabbit have started to tangibly articulate what agent-based offerings might look like.</p> <p>Common early use cases include ordering food, finding gifts for loved ones, planning trips and events, and scheduling appointments. What these demos hint at is a more fluid and flexible collaboration between humans and machines, especially when it comes to attention. Both offerings promise less tapping and scrolling and more focus.</p> <p>Both products also rely on conversational interfaces to do this, but we think voice will be only one of the ways people interact with their agents. Many proto-agents feature travel in their demos, but solving a multi-part travel puzzle that includes schedules, price comparisons, and airline and hotel preferences using only voice commands is less than ideal. Liz Trudeau of Salesforce Design encourages us to think about a more practical alternative. “Think about a collaborative interaction, a flexible interface that adapts to the task at hand and the job the user is trying to accomplish,” she said. </p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Think about a collaborative interaction, a flexible interface that adapts to the task at hand and the job the user is trying to accomplish.</p> <cite>Liz Trudeau, Salesforce Design</cite></blockquote> <p>We like this concept, “UI on the fly,” because it emphasizes a truly responsive interface that adjusts accordingly as needs change. You can get a glimpse of what this multi-modal future might feel like in the much-discussed Google Gemini demo depicting the planning of a birthday party.</p> <p>In aggregate, these developments point to futures where tools are easier to use and it’s easier than ever to get things done.</p> <aside class="contextual-driver has-text-align-left contextual-driver--mountain"> <header class="tidbit-header"> <h2 class="tidbit-head"> Your Window into the Future of AI. </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Salesforce-Futures-Magazine-Q1-2024.pdf" target="_blank"> <span>Read the latest issue of Salesforce Futures Magazine</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-mountain" srcset=" https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-mountain-large@0.5x.png 84w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-mountain-large@1x.png 168w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-mountain-large@2x.png 336w " src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-mountain-large@1x.png" alt="Illustration of mountain" sizes="(min-width:1024px) 175px, 130px" > </aside> <h2 class="wp-block-heading" id="h-advanced-skills-and-learning"><strong>Advanced skills and learning</strong></h2> <p>In 2014, when Amazon launched its original Echo, the device was little more than a bluetooth speaker. Adding the Alexa assistant promised to turn the Echo into something else entirely: a conversational smart home hub, particularly as the Alexa Voice Service SDK toolset expanded the library of skills available to consumers. Alas, most Echos are still used mainly as speakers and the skills revolution has not happened. Nevertheless, the concept of a core agent and a library of additional skills offers a preview of what we might see in an agentive world, hopefully with results far more impressive than Alexa 1.0.</p> <p>The ability to train agents on data sets (including proprietary ones) means people can far more easily create useful personal AI tools for others based on specialized knowledge. This, in turn, empowers people to build more agents. Already, we can see Open AI allowing users to rapidly build their own GPTs, enhanced with advanced skills based on additional “instructions, extra knowledge, and any combination of skills.”</p> <p>These advancements suggest a forthcoming Cambrian explosion of agent skills and capabilities, personalized for an infinite variety of tasks. We know this would transform how companies interact with customers. What we don’t know is which sectors will be transformed first. </p> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div class="more-from-block__cards more-from-block__cards--2" > <article itemscope="" itemtype="https://schema.org/Article" data-card-id="83400" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/news/press-releases/2024/11/20/agentforce-testing-center-announcement/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=1024" class="content-card__image" alt="Agentforce Testing Center" sizes="(max-width: 1024px) 100vw, 1024px" loading="lazy" decoding="async" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-introduces-Agentforce-Workbench_-First-of-its-kind-AI-agent-lifecycle-management-toolchain-for-building-testing-and-deploying-autonomous-AI-agents-at-scale.png?w=343&h=193 343w" /> </div> <div class="content-card__content-container"> <h3 itemprop="headline" class="content-card__title"> <a href="https://www.salesforce.com/news/press-releases/2024/11/20/agentforce-testing-center-announcement/" target="_blank" class="content-card__title-link" > Salesforce Introduces Agentforce Testing Center: First-of-Its-Kind AI Agent Lifecycle Management Tooling for Testing Autonomous AI Agents at Scale </a> </h3> <div itemprop="readTime" class="content-card__read-time"> 5 min read </div> </div> </article> <article itemscope="" itemtype="https://schema.org/Article" data-card-id="81178" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/news/press-releases/2024/09/12/agentforce-announcement/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=1024" class="content-card__image" alt="" sizes="(max-width: 1024px) 100vw, 1024px" loading="lazy" decoding="async" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/09/Newsroom-Feature-Title-1200x675-2.png?w=343&h=193 343w" /> </div> <div class="content-card__content-container"> <h3 itemprop="headline" class="content-card__title"> <a href="https://www.salesforce.com/news/press-releases/2024/09/12/agentforce-announcement/" target="_blank" class="content-card__title-link" > Salesforce Unveils Agentforce–What AI Was Meant to Be </a> </h3> <div itemprop="readTime" class="content-card__read-time"> 2 min read </div> </div> </article> </div> <noscript> <div class="pagination-fallback"> </div> </noscript> </div> </aside> <h2 class="wp-block-heading" id="h-unmet-needs"><strong>Unmet needs</strong></h2> <p>A key element of Clayton Christensen’s theory of disruptive innovations is that early disruption will come from offerings that target the unmet needs of customers at the bottom of the market, hitherto uneconomical to serve. Often, these offerings appear inadequate to the mainstream of the already served, but they can grow and improve from tiny seeds. Looking at the emerging agent landscape, we can see an example of this dynamic in the wave of AI companions, such as those provided by Replika, character.ai, and Baidu’s Wantalk.</p> <p>These companions, chatbots, and avatars serve the needs of the lonely, the elderly, and those who cannot afford costly therapy. While companions can generate an “ick factor” response among mainstream audiences, observers such as Andreesen Horowitz have identified how the “companion stack” may hold clues as to the future directions of the larger agent space.</p> <p>For example, we may see agents that super-empower individuals, catalyzing a new wave of entrepreneurship in developing countries by serving needs that could never have been met before, and thereby generating a similar impact to that of mobile phones a generation ago.</p> <h2 class="wp-block-heading" id="h-conclusion"><strong>Conclusion</strong></h2> <p>The evolution of agents will be determined by consumer preferences and progress against technical challenges, but market dynamics and the way businesses and consumers balance trade-offs will play an equal role. In other sections of Futures, the new magazine from Salesforce Futures, we look at how agents work, whether or not agents represent a viable new business category, and some possible and plausible AI futures and their implications. </p> <p><em>For a deeper dive into the world of personal AI, check out the magazine <a href="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/04/Salesforce-Futures-Magazine-Q1-2024.pdf" target="_blank" rel="noreferrer noopener">here</a>. </em></p> </section> <div class="layout__column layout__column--right-sidebar-top"> <div class="post__social post__social--v2 post__social--top post__social--has-title"> <h2 class="screen-reader-mobile-only post__social-title">Share article</h2> <ul class="social-nav social-nav-v2"> <li class="social-nav__item"> <a aria-label="Share on LinkedIn (Opens in a new tab)" href="http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt&title=Salesforce%20Futures%3A%20Personal%20AI%20Agents%20Will%20%E2%80%98Forever%20Change%E2%80%99%20Customer-Company%20Relationships" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none"><path fill="#032D60" d="M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Twitter (Opens in a new tab)" href="https://x.com/intent/tweet?text=Salesforce%20Futures%3A%20Personal%20AI%20Agents%20Will%20%E2%80%98Forever%20Change%E2%80%99%20Customer-Company%20Relationships&url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F%3Futm_source%3DX%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt&via=salesforce" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="#032D60" viewBox="0 0 32 32"><path d="M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Facebook (Opens in a new tab)" href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" fill="none"><path fill="#032D60" d="M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5" /></svg> </a> </li> <li class="social-nav__item"> <button class="copy-share js-copy-link" aria-label="Copy link to clipboard" href="#" data-clipboard-text='"Salesforce Futures: Personal AI Agents Will ‘Forever Change’ Customer-Company Relationships" https://www.salesforce.com/news/stories/ai-agents/' > <svg xmlns="http://www.w3.org/2000/svg" width="20" height="10" fill="none"><path fill="#032D60" d="M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z" /></svg> </button> </li> </ul> </div> <div class="layout__column-content--sticky"> <div class="justforyou justforyou--right-rail"> <header class="justforyou__header"> <h2 class="justforyou__title">Just For You</h2> </header> <div class="justforyou__list"> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/news/stories/video/world-tour-nyc-2024-recap/" class="card__thumbnail" aria-label="Read WATCH: Top News from the Agentforce World Tour NYC Keynote" tabindex="-1" target="_blank"> <span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=300" sizes="100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=343&h=193 343w" alt="" loading="eager" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/video/world-tour-nyc-2024-recap/" target="_blank"> WATCH: Top News from the Agentforce World Tour NYC Keynote </a> </h2> </header> <div class="card__meta"> <span class="read-time">1 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/agentforce-hackathon-nyc-recap/" target="_blank"> Agentforce Hackathon NYC: How 45 Teams Turned Big Ideas into Real AI Agents </a> </h2> </header> <div class="card__meta"> <span class="read-time">2 min read</span> </div> </div> </article> </div> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-bushes.png" alt="" class="justforyou__graphic justforyou__graphic--bushes"> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-butterfly-alt.png" alt="" class="justforyou__graphic justforyou__graphic--butterfly-alt"> </div> </div> </div> <div class="layout__column layout__column--right-sidebar-bottom"> <div class="post__social post__social--v2 post__social--has-title"> <h2 class="screen-reader-mobile-only post__social-title">Share article</h2> <ul class="social-nav social-nav-v2"> <li class="social-nav__item"> <a aria-label="Share on LinkedIn (Opens in a new tab)" href="http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt&title=Salesforce%20Futures%3A%20Personal%20AI%20Agents%20Will%20%E2%80%98Forever%20Change%E2%80%99%20Customer-Company%20Relationships" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none"><path fill="#032D60" d="M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Twitter (Opens in a new tab)" href="https://x.com/intent/tweet?text=Salesforce%20Futures%3A%20Personal%20AI%20Agents%20Will%20%E2%80%98Forever%20Change%E2%80%99%20Customer-Company%20Relationships&url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F%3Futm_source%3DX%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt&via=salesforce" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="#032D60" viewBox="0 0 32 32"><path d="M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Facebook (Opens in a new tab)" href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fai-agents%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" fill="none"><path fill="#032D60" d="M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5" /></svg> </a> </li> <li class="social-nav__item"> <button class="copy-share js-copy-link" aria-label="Copy link to clipboard" href="#" data-clipboard-text='"Salesforce Futures: Personal AI Agents Will ‘Forever Change’ Customer-Company Relationships" https://www.salesforce.com/news/stories/ai-agents/' > <svg xmlns="http://www.w3.org/2000/svg" width="20" height="10" fill="none"><path fill="#032D60" d="M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z" /></svg> </button> </li> </ul> </div> <div class="justforyou justforyou--bottom-right-rail justforyou--right-rail"> <header class="justforyou__header"> <h2 class="justforyou__title">Just For You</h2> </header> <div class="justforyou__list"> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/news/stories/video/world-tour-nyc-2024-recap/" class="card__thumbnail" aria-label="Read WATCH: Top News from the Agentforce World Tour NYC Keynote" tabindex="-1" target="_blank"> <span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=300" sizes="100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/WATCH_-Biggest-News-from-the-2024-WTNY-Keynote.png?w=343&h=193 343w" alt="" loading="eager" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/video/world-tour-nyc-2024-recap/" target="_blank"> WATCH: Top News from the Agentforce World Tour NYC Keynote </a> </h2> </header> <div class="card__meta"> <span class="read-time">1 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/agentforce-hackathon-nyc-recap/" target="_blank"> Agentforce Hackathon NYC: How 45 Teams Turned Big Ideas into Real AI Agents </a> </h2> </header> <div class="card__meta"> <span class="read-time">2 min read</span> </div> </div> </article> </div> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-bushes.png" alt="" class="justforyou__graphic justforyou__graphic--bushes"> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-butterfly-alt.png" alt="" class="justforyou__graphic justforyou__graphic--butterfly-alt"> </div> </div> <div class="layout__column layout__column--bottom"> <div class="layout_column-section"> <div class="related-topics"> <h2 class="related-topics__title">Explore related content by topic</h2> <ul class="topic-list"> <li> <a class="label-secondary" href="https://www.salesforce.com/news/topics/artificial-intelligence/" aria-label="Filed under Artificial Intelligence"> Artificial Intelligence </a> </li> </ul> </div> </div> </div> </article> <div class="justforyou justforyou--bottom"> <div class="container container--375 justforyou__wrapper"> <header class="justforyou__header"> <h2 class="justforyou__title"> Related Articles </h2> </header> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-cloud-one.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-one"> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-cloud-two.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-two"> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-cloud-three.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-three"> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-cloud-two.png" alt="" class="justforyou__graphic justforyou__graphic--cloud-four"> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-butterfly.png" alt="" class="justforyou__graphic justforyou__graphic--butterfly-one"> <img src="https://wp-bn.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/images/justforyou-butterfly.png" alt="" class="justforyou__graphic justforyou__graphic--butterfly-two">  <div class="justforyou__grid"> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/news/stories/ai-for-holiday-shopping-predictions/" class="card__thumbnail" aria-label="Read Salesforce Data: AI Steers the Cyber Week Shopping Cart to $61 Billion in Sales" tabindex="-1" target="_blank"> <span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=300" sizes="100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Salesforce-shares-Cyber-Week-predictions.png?w=343&h=193 343w" alt="AI for holiday shopping predictions" loading="eager" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/ai-for-holiday-shopping-predictions/" target="_blank"> Salesforce Data: AI Steers the Cyber Week Shopping Cart to $61 Billion in Sales </a> </h2> </header> <div class="card__meta"> <span class="read-time">6 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/news/press-releases/2024/11/20/fisher-paykel-agentforce-data-cloud-boost-sales/" class="card__thumbnail" aria-label="Read Fisher & Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service" tabindex="-1" target="_blank"> <span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=300" sizes="100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=343&h=193 343w" alt="" loading="eager" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/press-releases/2024/11/20/fisher-paykel-agentforce-data-cloud-boost-sales/" target="_blank"> Fisher & Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service </a> </h2> </header> <div class="card__meta"> <span class="read-time">5 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/news/stories/how-data-cloud-powers-agentforce/" class="card__thumbnail" aria-label="Read The Force Behind Agentforce: How Data Cloud Fuels the Customer 360 Platform and the Next Era of AI" tabindex="-1" target="_blank"> <span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=300" sizes="100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Data-Cloud-Agentforce.png?w=343&h=193 343w" alt="Data Cloud Fuels Agentforce & the Next Era of AI" loading="eager" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/how-data-cloud-powers-agentforce/" target="_blank"> The Force Behind Agentforce: How Data Cloud Fuels the Customer 360 Platform and the Next Era of AI </a> </h2> </header> <div class="card__meta"> <span class="read-time">11 min read</span> </div> </div> </article> <article class="card card--v2 js-intersection"> <a href="https://www.salesforce.com/news/stories/unity-environmental-university-agentforce-education-cloud/" class="card__thumbnail" aria-label="Read Unity Environmental University Taps Agentforce to Scale Student Recruitment and Enhance Enrollment Experiences" tabindex="-1" target="_blank"> <span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=300" sizes="100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Unity-Environmental-University-Taps-Agentforce-to-Scale-Student-Recruitment-and-Enhance-Enrollment-Experiences.png?w=343&h=193 343w" alt="" loading="eager" /></span> </a> <div class="card__contents"> <header> <h2 class="card__title h4"> <a href="https://www.salesforce.com/news/stories/unity-environmental-university-agentforce-education-cloud/" target="_blank"> Unity Environmental University Taps Agentforce to Scale Student Recruitment and Enhance Enrollment Experiences </a> </h2> </header> <div class="card__meta"> <span class="read-time">5 min read</span> </div> </div> </article> </div> </div> </div> <div class="bottom-bar-wrapper"> <div class="bottom-bar"> <div class="icon"> <img src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/subscribe-astro@1x.png" alt="Astro"/> </div> <div class="text"> <p>Get the latest Salesforce News</p> </div> <div class="btn-container"> <button name="Subscribe" class="button button--brand form-subscribe-modal-open">Subscribe</button> </div> </div> <button class="close-btn"> <span class="screen-reader-text">Close</span> </button> </div> </main> <div role="contentinfo" class=""> <footer class="footer" id="footer"> <div class="alignfull"> <div class="newsletter-signup newsletter-signup--footer js-intersection"> <div class="newsletter-signup__header"> <div class="newsletter-signup__icon"> <svg viewBox="0 0 36 27" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M33.956 26.672H1.739c-.329 0-.644-.134-.876-.372a1.287 1.287 0 01-.363-.898V1.27C.5.933.63.61.863.372 1.095.134 1.41 0 1.739 0h32.217c.328 0 .643.134.876.372.232.238.363.561.363.898v24.132c0 .337-.13.66-.363.898a1.224 1.224 0 01-.876.372zm-30.978-2.54h29.739V2.54H2.978v21.592z" /><path d="M17.847 18.417c-.252 0-.499-.08-.706-.229L1.033 6.759a1.29 1.29 0 01-.506-1.314 1.287 1.287 0 01.54-.8 1.222 1.222 0 01.935-.173c.159.035.31.102.443.197l15.402 10.936L33.25 4.674c.27-.191.604-.266.928-.205.323.06.61.25.798.526.187.277.26.62.2.951a1.274 1.274 0 01-.513.818l-16.108 11.43a1.218 1.218 0 01-.707.223z" /><path d="M2.356 24.132c-.251 0-.497-.08-.703-.226a1.266 1.266 0 01-.454-.596 1.3 1.3 0 01-.043-.755c.06-.25.194-.475.383-.646l9.912-8.89a1.236 1.236 0 01.919-.378c.17.005.337.046.491.12a1.28 1.28 0 01.705 1.278c-.017.174-.07.342-.153.495a1.263 1.263 0 01-.332.39l-9.913 8.89a1.222 1.222 0 01-.812.318zM33.334 24.132c-.3 0-.592-.113-.817-.318l-9.913-8.89a1.293 1.293 0 01-.184-1.85 1.24 1.24 0 01.895-.433 1.212 1.212 0 01.918.377l9.913 8.891c.188.17.322.395.383.645a1.3 1.3 0 01-.042.753 1.266 1.266 0 01-.451.596 1.22 1.22 0 01-.702.229z" /></svg> </div> <h2 id="newsletter-title" class="newsletter-signup__title">Get the latest Salesforce news</h2> <p class="newsletter-signup__subtitle">Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights</p> </div> <form class="newsletter-signup__form js-newsletter-form" method="post" action="https://www.salesforce.com/news/" novalidate> <div class="newsletter-signup__input-wrapper"> <input type="hidden" name="_wpnonce" value="b0674963a5" /> <input type="hidden" name="pardot_segment_id" value="76901"> <input type="email" name="email" id="email-footer" required placeholder="you@example.com" value="" class="newsletter-signup__input"/> <label for="email-footer" class="newsletter-signup__label">Email Address</label> </div> <div class="newsletter-signup__privacyholder"> <div class="select-wrapper"> <select class="newsletter-signup__countries" name="country" aria-label="Select Your Country" required> <option value="">Select Your Country</option> <option value="United States" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United States </option> <option value="Canada" data-privacy-url="https://www.salesforce.com/ca/company/privacy/full_privacy/"> Canada </option> <option value="Afghanistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Afghanistan </option> <option value="Albania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Albania </option> <option value="Algeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Algeria </option> <option value="American Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> American Samoa </option> <option value="Andorra" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Andorra </option> <option value="Angola" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Angola </option> <option value="Anguilla" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Anguilla </option> <option value="Antarctica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Antarctica </option> <option value="Antigua and Barbuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Antigua and Barbuda </option> <option value="Argentina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Argentina </option> <option value="Armenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Armenia </option> <option value="Aruba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Aruba </option> <option value="Australia" data-privacy-url="https://www.salesforce.com/au/company/privacy/"> Australia </option> <option value="Austria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Austria </option> <option value="Azerbaijan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Azerbaijan </option> <option value="Bahamas" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahamas </option> <option value="Bahrain" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahrain </option> <option value="Bangladesh" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bangladesh </option> <option value="Barbados" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Barbados </option> <option value="Belarus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belarus </option> <option value="Belgium" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belgium </option> <option value="Belize" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belize </option> <option value="Benin" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Benin </option> <option value="Bermuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bermuda </option> <option value="Bhutan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bhutan </option> <option value="Bolivia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bolivia </option> <option value="Bosnia and Herzegovina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bosnia and Herzegovina </option> <option value="Botswana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Botswana </option> <option value="Brazil" data-privacy-url="https://www.salesforce.com/br/company/privacy/full_privacy/"> Brazil </option> <option value="British Indian Ocean Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Indian Ocean Territory </option> <option value="British Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Virgin Islands </option> <option value="Brunei" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Brunei </option> <option value="Bulgaria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bulgaria </option> <option value="Burkina Faso" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burkina Faso </option> <option value="Burundi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burundi </option> <option value="Cambodia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cambodia </option> <option value="Cameroon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cameroon </option> <option value="Cape Verde" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cape Verde </option> <option value="Cayman Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cayman Islands </option> <option value="Central African Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Central African Republic </option> <option value="Chad" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chad </option> <option value="Chile" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chile </option> <option value="China" data-privacy-url="https://www.salesforce.com/cn/company/privacy/full_privacy/"> China </option> <option value="Christmas Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Christmas Island </option> <option value="Cocos (Keeling) Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cocos (Keeling) Islands </option> <option value="Colombia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Colombia </option> <option value="Comoros" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Comoros </option> <option value="Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Congo </option> <option value="Cook Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cook Islands </option> <option value="Costa Rica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Costa Rica </option> <option value="Croatia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Croatia </option> <option value="Cuba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cuba </option> <option value="Curaçao" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Curaçao </option> <option value="Cyprus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cyprus </option> <option value="Czech Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Czech Republic </option> <option value="Côte d’Ivoire" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Côte d’Ivoire </option> <option value="Democratic Republic of the Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Democratic Republic of the Congo </option> <option value="Denmark" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Denmark </option> <option value="Djibouti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Djibouti </option> <option value="Dominica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominica </option> <option value="Dominican Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominican Republic </option> <option value="Ecuador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ecuador </option> <option value="Egypt" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Egypt </option> <option value="El Salvador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> El Salvador </option> <option value="Equatorial Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Equatorial Guinea </option> <option value="Eritrea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Eritrea </option> <option value="Estonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Estonia </option> <option value="Ethiopia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ethiopia </option> <option value="Falkland Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Falkland Islands </option> <option value="Faroe Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Faroe Islands </option> <option value="Fiji" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Fiji </option> <option value="Finland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Finland </option> <option value="France" data-privacy-url="https://www.salesforce.com/fr/company/privacy/full_privacy.jsp"> France </option> <option value="French Guiana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Guiana </option> <option value="French Polynesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Polynesia </option> <option value="French Southern Territories" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Southern Territories </option> <option value="Gabon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gabon </option> <option value="Gambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gambia </option> <option value="Georgia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Georgia </option> <option value="Germany" data-privacy-url="https://www.salesforce.com/de/company/privacy/full_privacy.jsp"> Germany </option> <option value="Ghana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ghana </option> <option value="Gibraltar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gibraltar </option> <option value="Greece" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greece </option> <option value="Greenland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greenland </option> <option value="Grenada" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Grenada </option> <option value="Guadeloupe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guadeloupe </option> <option value="Guam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guam </option> <option value="Guatemala" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guatemala </option> <option value="Guernsey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guernsey </option> <option value="Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea </option> <option value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option value="Tanzania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tanzania </option> <option value="Thailand" data-privacy-url="https://www.salesforce.com/th/company/privacy/full-privacy/"> Thailand </option> <option value="Timor-Leste" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Timor-Leste </option> <option value="Togo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Togo </option> <option value="Tokelau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tokelau </option> <option value="Tonga" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tonga </option> <option value="Trinidad and Tobago" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Trinidad and Tobago </option> <option value="Tunisia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tunisia </option> <option value="Turkey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkey </option> <option value="Turkmenistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkmenistan </option> <option value="Turks and Caicos Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turks and Caicos Islands </option> <option value="Tuvalu" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tuvalu </option> <option value="U.S. Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> U.S. Virgin Islands </option> <option value="Uganda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uganda </option> <option value="Ukraine" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ukraine </option> <option value="United Arab Emirates" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United Arab Emirates </option> <option value="United Kingdom" data-privacy-url="https://www.salesforce.com/uk/company/privacy/full_privacy/"> United Kingdom </option> <option value="United States Minor Outlying Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United States Minor Outlying Islands </option> <option value="Uruguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uruguay </option> <option value="Uzbekistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uzbekistan </option> <option value="Vanuatu" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Vanuatu </option> <option value="Vatican" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Vatican </option> <option value="Venezuela" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Venezuela </option> <option value="Viet Nam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Viet Nam </option> <option value="Wallis and Futuna" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Wallis and Futuna </option> <option value="Western Sahara" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Western Sahara </option> <option value="Yemen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Yemen </option> <option value="Zambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Zambia </option> <option value="Zimbabwe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Zimbabwe </option> </select> </div> <div class="newsletter-signup__privacy-wrapper checkbox-wrapper hidden"> <div class="select-wrapper"> <select class="newsletter-signup__province_japan" name="province_japan" aria-label="Select State/Province"> <option value="">State/Province</option> <option value="Hokkaido">北海道 - Hokkaido</option> <option value="Aomori">青森県 - Aomori</option> <option value="Iwate">岩手県 - Iwate</option> <option value="Miyagi">宮城県 - Miyagi</option> <option value="Akita">秋田県 - Akita</option> <option value="Yamagata">山形県 - Yamagata</option> <option value="Fukushima">福島県 - Fukushima</option> <option value="Ibaraki">茨城県 - Ibaraki</option> <option value="Tochigi">栃木県 - Tochigi</option> <option value="Gunma">群馬県 - Gunma</option> <option value="Saitama">埼玉県 - Saitama</option> <option value="Chiba">千葉県 - Chiba</option> <option value="Tokyo">東京都 - Tokyo</option> <option value="Kanagawa">神奈川県 - Kanagawa</option> <option value="Niigata">新潟県 - Niigata</option> <option value="Toyama">富山県 - Toyama</option> <option value="Ishikawa">石川県 - Ishikawa</option> <option value="Fukui">福井県 - Fukui</option> <option value="Yamanashi">山梨県 - Yamanashi</option> <option value="Nagano">長野県 - Nagano</option> <option value="Gifu">岐阜県 - Gifu</option> <option value="Shizuoka">静岡県 - Shizuoka</option> <option value="Aichi">愛知県 - Aichi</option> <option value="Mie">三重県 - Mie</option> <option value="Shiga">滋賀県 - Shiga</option> <option value="Kyoto">京都府 - Kyoto</option> <option value="Osaka">大阪府 - Osaka</option> <option value="Hyogo">兵庫県 - Hyogo</option> <option value="Nara">奈良県 - Nara</option> <option value="Wakayama">和歌山県 - Wakayama</option> <option value="Tottori">鳥取県 - Tottori</option> <option value="Shimane">島根県 - Shimane</option> <option value="Okayama">岡山県 - Okayama</option> <option value="Hiroshima">広島県 - Hiroshima</option> <option value="Yamaguchi">山口県 - Yamaguchi</option> <option value="Tokushima">徳島県 - Tokushima</option> <option value="Kagawa">香川県 - Kagawa</option> <option value="Ehime">愛媛県 - Ehime</option> <option value="Kochi">高知県 - Kochi</option> <option value="Fukuoka">福岡県 - Fukuoka</option> <option value="Saga">佐賀県 - Saga</option> <option value="Nagasaki">長崎県 - Nagasaki</option> <option value="Kumamoto">熊本県 - Kumamoto</option> <option value="Oita">大分県 - Oita</option> <option value="Miyazaki">宮崎県 - Miyazaki</option> <option value="Kagoshima">鹿児島県 - Kagoshima</option> <option value="Okinawa">沖縄県 - Okinawa</option> </select> </div> <input type="checkbox" name="newsletter_agree" value="yes" class="newsletter-signup__privacy--check" id="newsletter-signup__privacy-footer" /> <label for="newsletter-signup__privacy-footer" class="newsletter-signup__privacy"> I agree to the <a href="https://www.salesforce.com/company/privacy/full_privacy/">privacy policy</a> </label> </div> <p class="newsletter-signup__disclaimer"> By subscribing, you confirm that you agree to the processing of your personal data by Salesforce as described in the <a href="https://www.salesforce.com/company/privacy/full_privacy/">Privacy Statement</a> </p> </div> <button class="newsletter-signup__button button button--brand" type="submit"> <span class="newsletter-signup__button-label-default">Sign up now</span> <span class="newsletter-signup__button-label-fetching">Working...</span> </button> <div class="newsletter-signup__confirmation" aria-live="polite"> <span class="newsletter-signup__form-message-success"> Thank you for signing up! </span> <span class="js-error"></span> </div> </form> </div> </div> <div class="footer__wrapper"> <a href="https://www.salesforce.com/news" class="footer__logo-wrapper js-intersection" aria-label="Go to Newsroom Homepage"> <div class="footer__logo"> <span class="screen-reader-text">Footer Logo</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 63 44" fill="none" aria-hidden="true"><path d="M26.223 4.797a10.973 10.973 0 017.985-3.413c4.166 0 7.777 2.306 9.72 5.742a13.664 13.664 0 015.486-1.153C56.913 5.973 63 12.084 63 19.625c0 7.541-6.087 13.653-13.586 13.653-.926 0-1.805-.093-2.685-.277a9.936 9.936 0 01-8.656 5.074c-1.55 0-3.032-.37-4.351-.992-1.736 4.036-5.74 6.872-10.415 6.872a11.31 11.31 0 01-10.624-7.38c-.694.139-1.412.231-2.152.231C4.698 36.76 0 32.032 0 26.175c0-3.92 2.106-7.334 5.254-9.179a12.005 12.005 0 01-.995-4.843C4.259 5.443 9.72 0 16.479 0c3.981 0 7.499 1.868 9.744 4.797z" fill="#009DDC" /><path d="M9.12 22.785c-.047.092.023.115.023.138.115.092.231.139.37.208.648.346 1.25.438 1.875.438 1.296 0 2.106-.692 2.106-1.776v-.023c0-1.015-.903-1.384-1.76-1.66l-.115-.046c-.648-.208-1.204-.392-1.204-.808v-.023c0-.369.325-.622.834-.622.555 0 1.226.184 1.643.415 0 0 .116.069.162-.046.023-.07.232-.646.255-.715.023-.07-.023-.116-.07-.139-.486-.3-1.157-.484-1.851-.484h-.14c-1.18 0-2.013.715-2.013 1.73v.023c0 1.084.903 1.43 1.76 1.66l.138.046c.625.185 1.157.346 1.157.784v.023c0 .392-.347.692-.902.692-.209 0-.903 0-1.667-.484-.092-.046-.139-.092-.208-.138-.046-.023-.139-.07-.162.069l-.232.738zM28.051 22.785c-.046.092.023.115.023.138.116.092.232.139.37.208.649.346 1.25.438 1.875.438 1.296 0 2.106-.692 2.106-1.776v-.023c0-1.015-.902-1.384-1.759-1.66l-.115-.046c-.648-.208-1.204-.392-1.204-.808v-.023c0-.369.324-.622.833-.622.556 0 1.227.184 1.644.415 0 0 .115.069.162-.046.023-.07.231-.646.254-.715.023-.07-.023-.116-.07-.139-.485-.3-1.156-.484-1.85-.484h-.14c-1.18 0-2.013.715-2.013 1.73v.023c0 1.084.902 1.43 1.759 1.66l.139.046c.625.185 1.157.346 1.157.784v.023c0 .392-.347.692-.903.692-.208 0-.902 0-1.666-.484-.093-.046-.139-.092-.208-.138-.024-.023-.14-.047-.163.069l-.23.738zM42.031 19.464a2.921 2.921 0 00-.486-.922c-.232-.254-.51-.485-.833-.623-.324-.161-.718-.23-1.158-.23-.44 0-.833.069-1.157.23a2.812 2.812 0 00-.833.623 2.519 2.519 0 00-.486.922 3.658 3.658 0 00-.162 1.153c0 .415.046.807.162 1.153s.278.67.486.923c.231.253.51.484.833.622.324.139.718.231 1.157.231.44 0 .834-.07 1.158-.23.324-.139.601-.37.833-.623a2.52 2.52 0 00.486-.923c.116-.346.162-.738.162-1.153 0-.415-.046-.784-.162-1.153zm-1.088 1.153c0 .623-.115 1.107-.347 1.453-.231.346-.579.508-1.041.508-.486 0-.81-.162-1.042-.508-.231-.346-.347-.83-.347-1.453 0-.622.116-1.107.347-1.453.231-.346.556-.507 1.041-.507.487 0 .834.162 1.042.507.232.346.347.83.347 1.453z" fill="#fff" /><path fill-rule="evenodd" clip-rule="evenodd" d="M50.896 22.44c-.046-.116-.139-.07-.139-.07-.162.07-.324.115-.51.138-.184.023-.37.047-.6.047-.533 0-.927-.162-1.228-.462-.3-.3-.462-.807-.462-1.476 0-.6.138-1.06.416-1.407.255-.345.671-.53 1.204-.53.44 0 .787.046 1.134.162 0 0 .092.046.116-.07.092-.253.162-.438.254-.738.023-.092-.046-.115-.07-.115a6.273 6.273 0 00-.717-.184c-.231-.046-.509-.046-.81-.046-.463 0-.856.069-1.203.23a2.746 2.746 0 00-.88.623 2.609 2.609 0 00-.532.922 3.648 3.648 0 00-.185 1.153c0 .9.231 1.615.717 2.145s1.204.807 2.13.807c.555 0 1.11-.115 1.527-.277 0 0 .07-.046.046-.138l-.208-.715zM56.405 19.256a2.437 2.437 0 00-.463-.853c-.231-.254-.463-.438-.694-.53a2.468 2.468 0 00-1.042-.208c-.463 0-.88.07-1.203.23a2.133 2.133 0 00-.834.646 2.305 2.305 0 00-.485.946 3.757 3.757 0 00-.162 1.153c0 .415.046.807.162 1.153.115.346.277.669.532.922.231.254.555.462.926.6.37.138.81.208 1.319.208 1.065 0 1.62-.231 1.828-.37.047-.022.07-.069.023-.184l-.231-.669c-.046-.092-.139-.069-.139-.069-.255.092-.625.277-1.504.277-.556 0-.995-.162-1.25-.438-.278-.277-.394-.669-.417-1.2h3.657s.093 0 .116-.092c-.023.023.093-.691-.139-1.522zm-3.634.761c.047-.346.14-.622.301-.853.232-.346.556-.53 1.042-.53s.787.184 1.018.53c.139.23.208.53.232.853H52.77zM27.173 19.256a2.437 2.437 0 00-.463-.853c-.232-.254-.463-.438-.695-.53a2.468 2.468 0 00-1.041-.208c-.463 0-.88.07-1.204.23a2.133 2.133 0 00-.833.646 2.305 2.305 0 00-.486.946 3.757 3.757 0 00-.162 1.153c0 .415.046.807.162 1.153s.278.669.532.922c.232.254.556.462.926.6.37.138.81.208 1.32.208 1.064 0 1.62-.231 1.828-.37.046-.022.07-.069.023-.184l-.231-.669c-.047-.092-.14-.069-.14-.069-.254.092-.624.277-1.504.277-.555 0-.995-.162-1.25-.438-.277-.277-.393-.669-.416-1.2h3.657s.092 0 .115-.092c-.023.023.093-.691-.138-1.522zm-3.634.761c.046-.346.139-.622.3-.853.232-.346.556-.53 1.042-.53s.787.184 1.019.53c.139.23.208.53.231.853H23.54z" fill="#fff" /><path d="M17.105 19.856c-.139 0-.347-.023-.579-.023-.323 0-.624.046-.902.115a2.29 2.29 0 00-.764.346 1.881 1.881 0 00-.532.6c-.14.23-.185.53-.185.83 0 .323.046.6.162.83.115.23.277.415.486.577a2.4 2.4 0 00.74.323c.278.069.602.092.972.092s.741-.023 1.111-.092c.348-.07.787-.139.926-.185.116-.023.255-.07.255-.07.092-.022.092-.114.092-.114v-3.321c0-.738-.185-1.269-.578-1.615-.394-.322-.95-.507-1.667-.507-.277 0-.717.046-.972.092 0 0-.787.162-1.134.415 0 0-.07.047-.023.139l.255.692c.023.092.115.069.115.069s.023 0 .07-.023c.694-.37 1.597-.37 1.597-.37.393 0 .694.07.902.231.209.162.301.392.301.877v.161c-.37-.046-.648-.069-.648-.069zm-1.458 2.56c-.139-.116-.162-.139-.208-.208a.935.935 0 01-.116-.484c0-.323.116-.553.324-.715 0 0 .324-.277 1.065-.254.532 0 .995.093.995.093v1.66s-.463.092-.995.138c-.741.023-1.065-.23-1.065-.23z" fill="#fff" /><path fill-rule="evenodd" clip-rule="evenodd" d="M46.545 17.988c.023-.092-.023-.115-.046-.138a2.52 2.52 0 00-.602-.093c-.463-.023-.717.046-.949.162a1.579 1.579 0 00-.625.461v-.438c0-.07-.046-.116-.115-.116h-.926c-.07 0-.116.047-.116.116v5.42c0 .069.046.115.116.115h.949c.07 0 .115-.047.115-.116v-2.744c0-.369.047-.738.116-.945.07-.231.185-.416.324-.531.139-.138.278-.23.44-.277a1.9 1.9 0 01.486-.069c.185 0 .393.046.393.046.07 0 .116-.046.14-.092.092-.184.277-.669.3-.761zM37.54 15.451a1.737 1.737 0 00-.37-.092 2.896 2.896 0 00-.486-.046c-.671 0-1.18.184-1.55.553-.37.37-.602.923-.741 1.66l-.047.255h-.833s-.092 0-.115.115l-.14.76c0 .07.024.116.116.116h.81l-.81 4.543c-.069.37-.138.67-.208.9-.07.23-.162.392-.255.507-.092.115-.185.208-.324.254-.115.046-.277.069-.44.069-.092 0-.207-.023-.3-.023-.093-.023-.139-.046-.208-.07 0 0-.093-.045-.14.07-.022.069-.254.669-.277.738-.023.069 0 .138.046.138.116.046.185.07.324.092.209.047.37.047.533.047.347 0 .648-.047.902-.139a1.67 1.67 0 00.672-.461 2.31 2.31 0 00.462-.807 8.31 8.31 0 00.324-1.222l.834-4.636h1.203s.093 0 .116-.115l.139-.761c0-.07-.023-.115-.116-.115h-1.157c0-.023.07-.439.185-.83a.964.964 0 01.255-.393.598.598 0 01.3-.184c.116-.046.255-.046.394-.046.116 0 .208.023.3.023.116.023.163.046.186.046.116.046.139 0 .162-.046l.278-.761c.07-.092 0-.116-.023-.139zM21.225 23.338c0 .07-.046.115-.116.115h-.972c-.07 0-.116-.046-.116-.115v-7.772c0-.069.047-.115.116-.115h.972c.07 0 .116.046.116.115v7.772z" fill="#fff" /></svg> </div> </a> <nav class="js-intersection"> <div id="primary-footer-nav" class="footer__menu"><ul><li id="menu-item-74761" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-74761"><a href="/news/all-news/">News</a></li> <li id="menu-item-74762" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-74762"><a href="/news/all-stories/">Stories</a></li> <li id="menu-item-74763" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-74763"><a href="/news/press-releases/">Press Releases</a></li> </ul></div> </nav> <div class="footer__social-menu js-intersection"> <span class="footer__social-menu-label">Follow us</span> <div class="post__social post__social--v2"> <ul class="social-nav social-nav-v2"> <li class="social-nav__item"> <a aria-label="Share on LinkedIn (Opens in a new tab)" href="https://www.linkedin.com/showcase/salesforce-news" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none"><path fill="#032D60" d="M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Twitter (Opens in a new tab)" href="https://x.com/SalesforceNews" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="#032D60" viewBox="0 0 32 32"><path d="M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Share on Facebook (Opens in a new tab)" href="https://www.facebook.com/salesforce" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" fill="none"><path fill="#032D60" d="M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5" /></svg> </a> </li> <li class="social-nav__item"> <a aria-label="Contact the newsroom by email" href="mailto:pr@salesforce.com" target="_blank" > <svg xmlns="http://www.w3.org/2000/svg" width="22" height="22" fill="none"><path d="M10.826 12.885c.23.23.577.23.807 0l8.693-8.077c.154-.308.115-.808-.5-.808l-17.193.038c-.461 0-.846.424-.5.808zm9.654-4.923a.464.464 0 0 0-.77-.347l-6.807 6.27a2.43 2.43 0 0 1-1.654.654 2.58 2.58 0 0 1-1.654-.616l-6.77-6.308a.455.455 0 0 0-.768.347c-.039-.116-.039 8.73-.039 8.73 0 .846.692 1.539 1.539 1.539H18.94c.846 0 1.539-.693 1.539-1.539z" clip-rule="evenodd" /></svg> </a> </li> </ul> </div> </div> </div> </footer> <div class="footer-secondary"> <div class="footer-secondary__wrapper"> <div class="footer-secondary__menu-global-wrapper"> <button id="js-global-submenu-button" class="footer-secondary__menu-global" aria-expanded="false" > <svg viewBox="0 0 24 23" fill="none" xmlns="http://www.w3.org/2000/svg" class="globe-icon"><path d="M12 .697C5.383.697 0 5.69 0 11.829c0 6.14 5.383 11.133 12 11.133s12-4.994 12-11.133C24 5.69 18.617.697 12 .697zm0 1.855c.18 0 .453.101.813.493.359.391.726 1.033 1.062 1.884.156.399.309.856.438 1.334H9.686c.13-.478.282-.935.438-1.334.336-.851.703-1.493 1.063-1.884.359-.392.632-.493.812-.493zm-3.188.464a9.497 9.497 0 00-.593 1.276c-.235.598-.422 1.264-.594 1.971H4a10.017 10.017 0 014.813-3.247zm6.376 0A10.017 10.017 0 0120 6.263h-3.625c-.172-.707-.36-1.373-.594-1.971a9.481 9.481 0 00-.594-1.276zM2.812 8.118h4.47c-.13.881-.22 1.816-.25 2.784h-4.97a8.724 8.724 0 01.75-2.784zm6.5 0h5.376c.14.87.242 1.805.28 2.784H9.032a23.3 23.3 0 01.281-2.784zm7.407 0h4.468c.403.867.649 1.805.75 2.784H16.97a24.801 24.801 0 00-.25-2.784zm-14.657 4.64h4.97c.03.967.12 1.902.25 2.782h-4.47a8.723 8.723 0 01-.75-2.783zm6.97 0h5.937a23.31 23.31 0 01-.281 2.782H9.311c-.14-.87-.242-1.804-.28-2.783zm7.937 0h4.968a8.725 8.725 0 01-.75 2.782H16.72a24.8 24.8 0 00.25-2.783zM4 17.395h3.625c.172.707.36 1.373.594 1.971.18.46.37.888.594 1.276A10.016 10.016 0 014 17.396zm5.688 0h4.624c-.128.478-.28.935-.437 1.334-.336.851-.703 1.493-1.063 1.884-.359.391-.632.493-.812.493-.18 0-.453-.102-.813-.493-.359-.391-.726-1.033-1.062-1.884a12.915 12.915 0 01-.438-1.334zm6.687 0H20a10.016 10.016 0 01-4.813 3.247c.223-.388.415-.815.594-1.276.235-.598.422-1.264.594-1.971z" /></svg> <span>Worldwide</span> <svg width="16" height="16" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M13 5.7l-.7-.7L8 9.5 3.7 5l-.7.7L8 11z" fill-rule="evenodd" /></svg> </button> <div class="global-submenu" id="js-global-submenu" aria-hidden="true" > <div class="global-submenu__container"> <p class="global-submenu__heading h6" id="americas">Americas</p> <ul class="global-submenu__list"> <li class="global-submenu__link"> <a href="https://www.salesforce.com/mx/" target="_blank" lang="pt">América Latina (Español)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/br/" target="_blank" lang="pt">Brasil (Português)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/ca/" target="_blank">Canada (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/fr-ca/" target="_blank">Canada (Français)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/" target="_blank">United States (English)</a> </li> </ul> </div> <div class="global-submenu__container"> <p class="global-submenu__heading h6">Europe, Middle East, and Africa</p> <ul class="global-submenu__list"> <li class="global-submenu__link"> <a href="https://www.salesforce.com/es" target="_blank" lang="de">España (Español)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/de/" target="_blank" lang="de">Deutschland (Deutsch)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/fr/" target="_blank" lang="fr">France (Français)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/it/" target="_blank" lang="fr">Italia (Italiano)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/nl/" target="_blank" lang="nl">Nederland (Nederlands)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/se/" target="_blank" lang="nl">Sverige (Svenska)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/uk/" target="_blank">United Kingdom (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/eu/" target="_blank">All other countries (English)</a> </li> </ul> </div> <div class="global-submenu__container"> <p id="asia-pacific" class="global-submenu__heading h6">Asia Pacific</p> <ul class="global-submenu__list"> <li class="global-submenu__link"> <a href="https://www.salesforce.com/au/" target="_blank">Australia (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/in/" target="_blank">India (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/jp/" target="_blank" lang="ja">日本 (日本語)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/cn/" target="_blank">中国 (简体中文)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/hk/" target="_blank">香港 (繁體中文)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/tw/" target="_blank">台灣 (繁體中文)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/kr/" target="_blank">한국 (한국어)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/my/" target="_blank">Malaysia (English)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/th/" target="_blank">ประเทศไทย (ไทย)</a> </li> <li class="global-submenu__link"> <a href="https://www.salesforce.com/ap/" target="_blank">All other countries (English)</a> </li> </ul> </div> </div> </div> <div class="footer-secondary__menu-links"> <p class="footer-secondary__copyright"> © Copyright 2024 Salesforce, inc. <a href="https://www.salesforce.com/company/legal/intellectual/">All rights reserved. </a>Various trademarks held by their respective owners. Salesforce, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States </p> <nav> <div class="menu-secondary-footer-container"><ul id="footer-secondary-nav" class="footer-secondary__menu"><li id="menu-item-37543" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-37543"><a href="https://www.salesforce.com/company/legal/">Legal</a></li> <li id="menu-item-37544" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-37544"><a href="https://www.salesforce.com/company/legal/sfdc-website-terms-of-service/">Terms of Service</a></li> <li id="menu-item-36374" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-36374"><a href="https://www.salesforce.com/company/privacy/">Privacy Information</a></li> <li id="menu-item-36375" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-36375"><a href="https://www.salesforce.com/company/disclosure/">Responsible Disclosure</a></li> <li id="menu-item-36376" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-36376"><a href="https://trust.salesforce.com/">Trust</a></li> <li id="menu-item-36377" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-36377"><a href="https://www.salesforce.com/form/contact/contactme.jsp?d=70130000000EeYa">Contact</a></li> <li class="menu-item"><a class="page-footer_link optanon-toggle-display" href="javascript:void(0)">Cookie Preferences</a></li><li><a href=/form/other/privacy-request/?d=cta-footer-1><img src="https://www.salesforce.com/content/dam/web/global/svg-icons/icon-cpra.svg" class="footer-link-icon" alt="" />Your Privacy Choices</a></li></ul></div> </nav> </div> </div> </div> </div> <div class="skip-links screen-reader-text"> <a href="#main">Skip to Content</a> <a href="#header">Skip to Header</a> </div> <div class="form-subscribe-modal"> <div class="alignfull"> <div class="newsletter-signup newsletter-signup--large "> <div class="newsletter-signup__header"> <div class="newsletter-signup__icon"> <svg viewBox="0 0 36 27" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M33.956 26.672H1.739c-.329 0-.644-.134-.876-.372a1.287 1.287 0 01-.363-.898V1.27C.5.933.63.61.863.372 1.095.134 1.41 0 1.739 0h32.217c.328 0 .643.134.876.372.232.238.363.561.363.898v24.132c0 .337-.13.66-.363.898a1.224 1.224 0 01-.876.372zm-30.978-2.54h29.739V2.54H2.978v21.592z" /><path d="M17.847 18.417c-.252 0-.499-.08-.706-.229L1.033 6.759a1.29 1.29 0 01-.506-1.314 1.287 1.287 0 01.54-.8 1.222 1.222 0 01.935-.173c.159.035.31.102.443.197l15.402 10.936L33.25 4.674c.27-.191.604-.266.928-.205.323.06.61.25.798.526.187.277.26.62.2.951a1.274 1.274 0 01-.513.818l-16.108 11.43a1.218 1.218 0 01-.707.223z" /><path d="M2.356 24.132c-.251 0-.497-.08-.703-.226a1.266 1.266 0 01-.454-.596 1.3 1.3 0 01-.043-.755c.06-.25.194-.475.383-.646l9.912-8.89a1.236 1.236 0 01.919-.378c.17.005.337.046.491.12a1.28 1.28 0 01.705 1.278c-.017.174-.07.342-.153.495a1.263 1.263 0 01-.332.39l-9.913 8.89a1.222 1.222 0 01-.812.318zM33.334 24.132c-.3 0-.592-.113-.817-.318l-9.913-8.89a1.293 1.293 0 01-.184-1.85 1.24 1.24 0 01.895-.433 1.212 1.212 0 01.918.377l9.913 8.891c.188.17.322.395.383.645a1.3 1.3 0 01-.042.753 1.266 1.266 0 01-.451.596 1.22 1.22 0 01-.702.229z" /></svg> </div> <h2 id="newsletter-title" class="newsletter-signup__title">Get the latest Salesforce news</h2> <p class="newsletter-signup__subtitle">Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights</p> </div> <form class="newsletter-signup__form js-newsletter-form" method="post" action="https://www.salesforce.com/news/" novalidate> <div class="newsletter-signup__input-wrapper"> <input type="hidden" name="_wpnonce" value="b0674963a5" /> <input type="hidden" name="pardot_segment_id" value="76901"> <input type="email" name="email" id="email-large" required placeholder="you@example.com" value="" class="newsletter-signup__input"/> <label for="email-large" class="newsletter-signup__label">Email Address</label> </div> <div class="newsletter-signup__privacyholder"> <div class="select-wrapper"> <select class="newsletter-signup__countries" name="country" aria-label="Select Your Country" required> <option value="">Select Your Country</option> <option value="United States" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United States </option> <option value="Canada" data-privacy-url="https://www.salesforce.com/ca/company/privacy/full_privacy/"> Canada </option> <option value="Afghanistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Afghanistan </option> <option value="Albania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Albania </option> <option value="Algeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Algeria </option> <option value="American Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> American Samoa </option> <option value="Andorra" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Andorra </option> <option value="Angola" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Angola </option> <option value="Anguilla" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Anguilla </option> <option value="Antarctica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Antarctica </option> <option value="Antigua and Barbuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Antigua and Barbuda </option> <option value="Argentina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Argentina </option> <option value="Armenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Armenia </option> <option value="Aruba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Aruba </option> <option value="Australia" data-privacy-url="https://www.salesforce.com/au/company/privacy/"> Australia </option> <option value="Austria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Austria </option> <option value="Azerbaijan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Azerbaijan </option> <option value="Bahamas" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahamas </option> <option value="Bahrain" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahrain </option> <option value="Bangladesh" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bangladesh </option> <option value="Barbados" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Barbados </option> <option value="Belarus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belarus </option> <option value="Belgium" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belgium </option> <option value="Belize" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belize </option> <option value="Benin" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Benin </option> <option value="Bermuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bermuda </option> <option value="Bhutan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bhutan </option> <option value="Bolivia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bolivia </option> <option value="Bosnia and Herzegovina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bosnia and Herzegovina </option> <option value="Botswana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Botswana </option> <option value="Brazil" data-privacy-url="https://www.salesforce.com/br/company/privacy/full_privacy/"> Brazil </option> <option value="British Indian Ocean Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Indian Ocean Territory </option> <option value="British Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Virgin Islands </option> <option value="Brunei" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Brunei </option> <option value="Bulgaria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bulgaria </option> <option value="Burkina Faso" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burkina Faso </option> <option value="Burundi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burundi </option> <option value="Cambodia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cambodia </option> <option value="Cameroon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cameroon </option> <option value="Cape Verde" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cape Verde </option> <option value="Cayman Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cayman Islands </option> <option value="Central African Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Central African Republic </option> <option value="Chad" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chad </option> <option value="Chile" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chile </option> <option value="China" data-privacy-url="https://www.salesforce.com/cn/company/privacy/full_privacy/"> China </option> <option value="Christmas Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Christmas Island </option> <option value="Cocos (Keeling) Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cocos (Keeling) Islands </option> <option value="Colombia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Colombia </option> <option value="Comoros" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Comoros </option> <option value="Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Congo </option> <option value="Cook Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cook Islands </option> <option value="Costa Rica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Costa Rica </option> <option value="Croatia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Croatia </option> <option value="Cuba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cuba </option> <option value="Curaçao" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Curaçao </option> <option value="Cyprus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cyprus </option> <option value="Czech Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Czech Republic </option> <option value="Côte d’Ivoire" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Côte d’Ivoire </option> <option value="Democratic Republic of the Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Democratic Republic of the Congo </option> <option value="Denmark" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Denmark </option> <option value="Djibouti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Djibouti </option> <option value="Dominica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominica </option> <option value="Dominican Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominican Republic </option> <option value="Ecuador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ecuador </option> <option value="Egypt" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Egypt </option> <option value="El Salvador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> El Salvador </option> <option value="Equatorial Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Equatorial Guinea </option> <option value="Eritrea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Eritrea </option> <option value="Estonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Estonia </option> <option value="Ethiopia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ethiopia </option> <option value="Falkland Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Falkland Islands </option> <option value="Faroe Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Faroe Islands </option> <option value="Fiji" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Fiji </option> <option value="Finland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Finland </option> <option value="France" data-privacy-url="https://www.salesforce.com/fr/company/privacy/full_privacy.jsp"> France </option> <option value="French Guiana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Guiana </option> <option value="French Polynesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Polynesia </option> <option value="French Southern Territories" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Southern Territories </option> <option value="Gabon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gabon </option> <option value="Gambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gambia </option> <option value="Georgia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Georgia </option> <option value="Germany" data-privacy-url="https://www.salesforce.com/de/company/privacy/full_privacy.jsp"> Germany </option> <option value="Ghana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ghana </option> <option value="Gibraltar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gibraltar </option> <option value="Greece" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greece </option> <option value="Greenland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greenland </option> <option value="Grenada" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Grenada </option> <option value="Guadeloupe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guadeloupe </option> <option value="Guam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guam </option> <option value="Guatemala" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guatemala </option> <option value="Guernsey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guernsey </option> <option value="Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea </option> <option value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option value="Tanzania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tanzania </option> <option value="Thailand" data-privacy-url="https://www.salesforce.com/th/company/privacy/full-privacy/"> Thailand </option> <option value="Timor-Leste" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Timor-Leste </option> <option value="Togo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Togo </option> <option value="Tokelau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tokelau </option> <option value="Tonga" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tonga </option> <option value="Trinidad and Tobago" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Trinidad and Tobago </option> <option value="Tunisia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tunisia </option> <option value="Turkey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkey </option> <option value="Turkmenistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkmenistan </option> <option value="Turks and Caicos Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turks and Caicos Islands </option> <option value="Tuvalu" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tuvalu </option> <option value="U.S. Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> U.S. Virgin Islands </option> <option value="Uganda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uganda </option> <option value="Ukraine" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ukraine </option> <option value="United Arab Emirates" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United Arab Emirates </option> <option value="United Kingdom" data-privacy-url="https://www.salesforce.com/uk/company/privacy/full_privacy/"> United Kingdom </option> <option value="United States Minor Outlying Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United States Minor Outlying Islands </option> <option value="Uruguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uruguay </option> <option value="Uzbekistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uzbekistan </option> <option value="Vanuatu" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Vanuatu </option> <option value="Vatican" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Vatican </option> <option value="Venezuela" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Venezuela </option> <option value="Viet Nam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Viet Nam </option> <option value="Wallis and Futuna" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Wallis and Futuna </option> <option value="Western Sahara" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Western Sahara </option> <option value="Yemen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Yemen </option> <option value="Zambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Zambia </option> <option value="Zimbabwe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Zimbabwe </option> </select> </div> <div class="newsletter-signup__privacy-wrapper checkbox-wrapper hidden"> <div class="select-wrapper"> <select class="newsletter-signup__province_japan" name="province_japan" aria-label="Select State/Province"> <option value="">State/Province</option> <option value="Hokkaido">北海道 - Hokkaido</option> <option value="Aomori">青森県 - Aomori</option> <option value="Iwate">岩手県 - Iwate</option> <option value="Miyagi">宮城県 - Miyagi</option> <option value="Akita">秋田県 - Akita</option> <option value="Yamagata">山形県 - Yamagata</option> <option value="Fukushima">福島県 - Fukushima</option> <option value="Ibaraki">茨城県 - Ibaraki</option> <option value="Tochigi">栃木県 - Tochigi</option> <option value="Gunma">群馬県 - Gunma</option> <option value="Saitama">埼玉県 - Saitama</option> <option value="Chiba">千葉県 - Chiba</option> <option value="Tokyo">東京都 - Tokyo</option> <option value="Kanagawa">神奈川県 - Kanagawa</option> <option value="Niigata">新潟県 - Niigata</option> <option value="Toyama">富山県 - Toyama</option> <option value="Ishikawa">石川県 - Ishikawa</option> <option value="Fukui">福井県 - Fukui</option> <option value="Yamanashi">山梨県 - Yamanashi</option> <option value="Nagano">長野県 - Nagano</option> <option value="Gifu">岐阜県 - Gifu</option> <option value="Shizuoka">静岡県 - Shizuoka</option> <option value="Aichi">愛知県 - Aichi</option> <option value="Mie">三重県 - Mie</option> <option value="Shiga">滋賀県 - Shiga</option> <option value="Kyoto">京都府 - Kyoto</option> <option value="Osaka">大阪府 - Osaka</option> <option value="Hyogo">兵庫県 - Hyogo</option> <option value="Nara">奈良県 - Nara</option> <option value="Wakayama">和歌山県 - Wakayama</option> <option value="Tottori">鳥取県 - Tottori</option> <option value="Shimane">島根県 - Shimane</option> <option value="Okayama">岡山県 - Okayama</option> <option value="Hiroshima">広島県 - Hiroshima</option> <option value="Yamaguchi">山口県 - Yamaguchi</option> <option value="Tokushima">徳島県 - Tokushima</option> <option value="Kagawa">香川県 - Kagawa</option> <option value="Ehime">愛媛県 - Ehime</option> <option value="Kochi">高知県 - Kochi</option> <option value="Fukuoka">福岡県 - Fukuoka</option> <option value="Saga">佐賀県 - Saga</option> <option value="Nagasaki">長崎県 - Nagasaki</option> <option value="Kumamoto">熊本県 - Kumamoto</option> <option value="Oita">大分県 - Oita</option> <option value="Miyazaki">宮崎県 - Miyazaki</option> <option value="Kagoshima">鹿児島県 - Kagoshima</option> <option value="Okinawa">沖縄県 - Okinawa</option> </select> </div> <input type="checkbox" name="newsletter_agree" value="yes" class="newsletter-signup__privacy--check" id="newsletter-signup__privacy-large" /> <label for="newsletter-signup__privacy-large" class="newsletter-signup__privacy"> I agree to the <a href="https://www.salesforce.com/company/privacy/full_privacy/">privacy policy</a> </label> </div> <p class="newsletter-signup__disclaimer"> By subscribing, you confirm that you agree to the processing of your personal data by Salesforce as described in the <a href="https://www.salesforce.com/company/privacy/full_privacy/">Privacy Statement</a> </p> </div> <button class="newsletter-signup__button button button--brand" type="submit"> <span class="newsletter-signup__button-label-default">Sign up now</span> <span class="newsletter-signup__button-label-fetching">Working...</span> </button> <div class="newsletter-signup__confirmation" aria-live="polite"> <span class="newsletter-signup__form-message-success"> Thank you for signing up! </span> <span class="js-error"></span> </div> </form> </div> </div> </div> <div class="copy-event-message" aria-hidden="true"> <span>Copied</span> </div> <style id='core-block-supports-inline-css'> .wp-container-core-columns-is-layout-1{flex-wrap:nowrap;} </style> <script type="text/javascript" src="https://www.salesforce.com/news/wp-content/client-mu-plugins/salesforce-shared/dist/js/frontend.js?ver=1732115103" id="salesforce-shared-frontend-js"></script> <script type="text/javascript" id="frontend-js-extra"> /* <![CDATA[ */ var NEWSROOM = {"ajaxurl":"https:\/\/wp-bn.salesforce.com\/news\/wp-admin\/admin-ajax.php","ajaxnonce":"b0674963a5","autosuggestEndpoint":"https:\/\/www.salesforce.com\/news\/wp-json\/newsroom\/v1\/assets\/autosuggest","collections":[{"label":"Company Logos","url":"https:\/\/www.salesforce.com\/news\/media-collection\/company-logos-and-video\/","keywords":""},{"label":"Culture","url":"https:\/\/www.salesforce.com\/news\/media-collection\/culture\/","keywords":""},{"label":"Dreamforce","url":"https:\/\/www.salesforce.com\/news\/media-collection\/dreamforce\/","keywords":""},{"label":"Dreamforce 2022","url":"https:\/\/www.salesforce.com\/news\/media-collection\/dreamforce-2022\/","keywords":""},{"label":"Dreamforce 2023","url":"https:\/\/www.salesforce.com\/news\/media-collection\/dreamforce-2023\/","keywords":""},{"label":"Dreamforce 2024","url":"https:\/\/www.salesforce.com\/news\/media-collection\/dreamforce-2024\/","keywords":""},{"label":"Dreamforce 2024 Onsite Photography","url":"https:\/\/www.salesforce.com\/news\/media-collection\/dreamforce-2024-onsite-photography\/","keywords":""},{"label":"Dreamforce 2024 Product Media","url":"https:\/\/www.salesforce.com\/news\/media-collection\/dreamforce-2024-product-media\/","keywords":""},{"label":"Events","url":"https:\/\/www.salesforce.com\/news\/media-collection\/events\/","keywords":""},{"label":"Leadership","url":"https:\/\/www.salesforce.com\/news\/media-collection\/leadership\/","keywords":""},{"label":"Real Estate","url":"https:\/\/www.salesforce.com\/news\/media-collection\/real-estate\/","keywords":""},{"label":"Salesforce Characters","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-characters\/","keywords":""},{"label":"Salesforce Tower Atlanta","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-atlanta\/","keywords":""},{"label":"Salesforce Tower Chicago","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-chicago\/","keywords":""},{"label":"Salesforce Tower Dublin","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-dublin\/","keywords":""},{"label":"Salesforce Tower Indianapolis","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-indianapolis\/","keywords":""},{"label":"Salesforce Tower London","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-london\/","keywords":""},{"label":"Salesforce Tower New York","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-new-york\/","keywords":""},{"label":"Salesforce Tower San Francisco","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-san-francisco\/","keywords":""},{"label":"Salesforce Tower Sydney","url":"https:\/\/www.salesforce.com\/news\/media-collection\/salesforce-tower-sydney\/","keywords":""},{"label":"Spokespeople","url":"https:\/\/www.salesforce.com\/news\/media-collection\/spokespeople\/","keywords":""}],"search_results_page":"https:\/\/www.salesforce.com\/news\/media-library\/search"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.salesforce.com/news/wp-content/themes/newsroom/dist/js/frontend.js?ver=4997faf1fe0701132aa9" id="frontend-js"></script> <script type="text/javascript" src="https://www.salesforce.com/news/wp-content/themes/newsroom/includes/blocks/search-filter/frontend.js?ver=4997faf1fe0701132aa9" id="search-filter-frontend-js"></script> <script type="text/javascript" src="https://stats.wp.com/e-202447.js" id="jetpack-stats-js" data-wp-strategy="defer"></script> <script type="text/javascript" id="jetpack-stats-js-after"> /* <![CDATA[ */ _stq = window._stq || []; _stq.push([ "view", JSON.parse("{\"v\":\"ext\",\"blog\":\"218239395\",\"post\":\"76177\",\"tz\":\"-8\",\"srv\":\"wp-bn.salesforce.com\",\"hp\":\"vip\",\"j\":\"1:13.9.1\"}") ]); _stq.push([ "clickTrackerInit", "218239395", "76177" ]); /* ]]> */ </script> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"NRJS-d1aad62634166c22251","applicationID":"757606115","transactionName":"ZFJQZEdYV0AFVRUNXl0Yc1NBUFZdS0UIClZfUg==","queueTime":0,"applicationTime":455,"atts":"SBVTEg9CRE4=","errorBeacon":"bam.nr-data.net","agent":""}</script><link rel="stylesheet" type="text/css" href="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/DHdjC/Xt1VSFY"> <script src="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/fm0SA/nIfM04o" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body> </html>