Terms & Conditions

<!DOCTYPE html>     <html lang="en" class="responsive" >  <head> <title>Terms & Conditions</title> <base href="/" />  <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <link href="image/catalog/dish_tv_logo_colour_200x47.png" rel="icon" />  <link href="//fonts.googleapis.com/css?family=Open+Sans:800,700,600,500,400,300" rel="stylesheet" type="text/css"> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/bootstrap.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/animate.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/stylesheet.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/menu.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/owl.carousel.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/font-awesome.min.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/icheck.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/filter_product.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/responsive.css" /> <link rel="stylesheet" type="text/css" href="catalog/view/theme/mediacenter/css/wide-grid.css" /> <style type="text/css"> ::selection { background: #59b210; color: #fff; } ::-moz-selection { background: #59b210; color:#fff; } .logo-svg { fill: #59b210; } .button, .le-button, .btn{ background: #59b210; } .le-color { color: #59b210; } .dropdown .dropdown-menu { border-top-color: #59b210; } #top-bar-right .dropdown-menu{ border-top-color: #59b210; } #top .contact-row i { color: #59b210; } .search_form .button-search, .search_form .button-search2{ background-color: #59b210; } #top .top-cart-row-container .wishlist-compare-holder a:hover, #top .top-cart-row-container .wishlist-compare-holder a:hover i{ color: #59b210; } #top #cart_block .cart-heading .basket-item-count .count{ background-color: #59b210; } #top #cart_block .cart-heading .total-price{ color: #59b210; } #main #top #cart_block.open > .dropdown-menu{ border-top-color: #59b210; } .mini-cart-info .price { color: #59b210; } /* @end */ /* @group 3. MegaMenu */ .megamenu-wrapper { background: #59b210; } .megamenuToogle-wrapper { background: #59b210; } ul.megamenu li .sub-menu .content .static-menu a.main-menu { color: #59b210 ; } ul.megamenu > li > .sub-menu > .content > .arrow:after { border-bottom-color: #59b210 ; } ul.megamenu li .sub-menu .content { border-top-color: #59b210 ; } @media (max-width: 991px) { .responsive .megamenu-wrapper { background: #59b210 ; } } /* @group 3. RevolutionSlider */ .tp-bullets.simplebullets.round .bullet:hover, .tp-bullets.simplebullets.round .bullet.selected { background-color: #59b210; } /* @end */ /* @group 4. ProductFilter */ .filter-product .filter-tabs ul > li.active > a, .filter-product .filter-tabs ul > li.active > a:hover, .filter-product .filter-tabs ul > li.active > a:focus { background-color: #59b210; } /* @end */ .carousel-brands .owl-prev:hover, .carousel-brands .owl-next:hover{ color: #59b210; } .camera_wrap .owl-controls .owl-pagination .active span { background: #59b210; } .box-product .owl-pagination > div.active, .box-product .owl-pagination > div:hover { background: #59b210; } .product-grid .product:hover .image .quickview a { background: #59b210; } .product-grid .product:hover .image .quickview a, .product-list .row:hover .quickview a { background: #59b210; } div.pagination-results ul li:hover a, div.pagination-results ul li:hover span, div.pagination-results ul li.active a, div.pagination-results ul li.active span{ color: #59b210; border-color:#59b210; } .product-info .thumbnails-carousel:hover .owl-buttons .owl-prev:hover, .product-info .thumbnails-carousel:hover .owl-buttons .owl-next:hover { background: #59b210; } .htabs a.selected { background: #59b210; } .center-column .tab-content .meta-row span a{ color: #59b210; } ul.contact-us li span { color: #59b210; } .center-column .list-unstyled li:before { color: #59b210; } .custom-footer h4 i { color: #59b210; } .footer .contact-info .social-icons li a:hover { background-color: #59b210; } .footer h4 { color: #59b210; } /* ElevateZoom */ .zoomTint{ background-color: #59b210 !important; } /* Mega Filter */ .mfilter-heading-content { color: #59b210 } .mfilter-slider-slider .ui-slider-handle, #mfilter-price-slider .ui-slider-handle { color: #59b210 !important; } .mfilter-slider-slider .ui-slider-range, #mfilter-price-slider .ui-slider-range { background: #59b210 !important; } /* iCheck */ .icheckbox.checked:before, .iradio.checked:before{ background-color: #59b210; border-color: #59b210; } .information-contact .our-store a{ color: #59b210; } /* Blog */ .post .date-published { background: #59b210; } .posts + .pagination li:hover a, .posts + .pagination li:hover span, .posts + .pagination li.active a, .posts + .pagination li.active span{ color: #59b210; border-color:#59b210; } .post .meta-row span a { color: #59b210; } .post .comments-list .author .name{ color: #59b210; } .news.v1 .media-body .date-published { color: #59b210; } .product-grid-template .product-grid .product.product-img-slider .owl-carousel .owl-item .item.active{ border-bottom-color: #59b210; } .advanced-grid-latest-blogs .news .article-date-added i { color: #59b210; } body .popup-module .mfp-close { background: #59b210; } body .popup-module .newsletter-discount{ color: #59b210; } body .mfp-image-holder .mfp-close, body .mfp-iframe-holder .mfp-close { background: #59b210; } .popup h4 { color: #59b210; } .category-wall .name a { color: #59b210; } ul.megamenu > li > a:hover, ul.megamenu > li.active > a, ul.megamenu > li:hover > a { background: #54a90f !important; } .vertical ul.megamenu > li:hover > a, .vertical ul.megamenu > li.active > a { border-color: #54a90f } @media (max-width: 991px) { .responsive ul.megamenu > li:hover, .responsive ul.megamenu > li.active { background: #54a90f } } .button:hover, .le-button:hover, .btn:hover, .product-grid .product:hover .image .quickview a:hover, .product-list .row:hover .quickview a:hover{ background: #60c011 } a:hover { color: #59b210 } .tp-leftarrow.default:hover, .tp-rightarrow.default:hover { color: #59b210 } .btn-add-to-wishlist:hover, .btn-add-to-wishlist:hover i, .btn-add-to-compare:hover, .btn-add-to-compare:hover i{ color: #59b210 } #top-bar .top-links li a:hover{ color: #59b210 } ul.megamenu li .product .name a:hover{ color: #59b210 } .product-grid .product .name a:hover{ color: #59b210 } .product-grid .product .only-hover ul li a:hover, .product-grid .product .only-hover ul li a:hover:before { color: #59b210 } .products-carousel-overflow > .prev:hover span:before, .products-carousel-overflow > .next:hover span:before{ color: #59b210 } .box > .prev:hover span:before, .box > .next:hover span:before { color: #59b210 } .tab-content .prev-button:hover span:before, .tab-content .next-button:hover span:before { color: #59b210 } .advanced-grid-products .product .name a:hover{ color: #59b210 } .col-sm-3 .products .advanced-grid-products .product .name a:hover, .col-sm-4 .products .advanced-grid-products .product .name a:hover, .col-md-3 .products .advanced-grid-products .product .name a:hover, .col-md-4 .products .advanced-grid-products .product .name a:hover { color: #59b210 } .col-sm-3 .products .row > div .product .name a:hover, .col-sm-4 .products .row > div .product .name a:hover, .col-md-3 .products .row > div .product .name a:hover, .col-md-4 .products .row > div .product .name a:hover{ color: #59b210 } .product-info .links a:hover, .product-info .links a:hover i{ color: #59b210 } .product-info .cart .add-to-cart .quantity #q_up:hover, .product-info .cart .add-to-cart .quantity #q_down:hover{ color: #59b210 } .product-filter .options .button-group button:hover, .product-filter .options .button-group .active { color: #59b210 } .faq-area .faq-section .panel-faq .panel-heading .panel-title:hover a.collapsed, .faq-area .faq-section .panel-faq .panel-heading .panel-title a{ color: #59b210 } .faq-area .faq-section .panel-faq .panel-heading .panel-title > a:after, .faq-area .faq-section .panel-faq .panel-heading .panel-title:hover > a.collapsed:after { color: #59b210 } .footer ul li a:hover { color: #59b210 } .camera_wrap:hover .owl-controls .owl-buttons .owl-prev:hover:before, .camera_wrap:hover .owl-controls .owl-buttons .owl-next:hover:before{ color: #59b210; } /* Blog */ .post .meta > li a:hover { color: #59b210; } .posts .pagination li:hover a, .posts .pagination li:hover span{ color: #59b210; border-color:#59b210; } .posts .pagination-ajax .load-more:hover{ color: #59b210; } .post .post-media .media-slider:hover .owl-next:hover, .post .post-media .media-slider:hover .owl-prev:hover{ color: #59b210; } .post .post-media .media-slider:hover .owl-page.active span, .post .post-media .media-slider:hover .owl-page:hover span { background: #59b210; } .post .blog-post-author .media .media-heading:hover a{ color: #59b210; } .blog-categories .box-category ul li a:hover { color: #59b210; } .blog-popular-posts .media a:hover h5, .blog-related-posts .media a:hover h5, .blog-product-related-posts .media a:hover h5, .blog-latest-posts .media a:hover h5{ color: #59b210; } .blog-tags .tagcloud a:hover { color: #59b210; } .megamenu-wrapper ul.megamenu > li{ border-right-color: #4d9b0e } .megamenuToogle-wrapper { border-bottom-color: #4d9b0e; } .megamenuToogle-wrapper .container > div { background-color: #4d9b0e } .megamenuToogle-wrapper .container > div { border-color: #42830c } </style> <style type="text/css"> .sale.ribbon:after{ border-top-color: #F8484A !important; } .label-discount{ background-color: #F8484A !important; } .bestseller.ribbon:after{ border-top-color: #59B210 !important; } .latest.ribbon:after{ border-top-color: #407AC5 !important; } </style> <link rel="stylesheet" type="text/css" href="catalog/view/javascript/jquery/magnific/magnific-popup.css" media="screen" /> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/jquery-2.1.1.min.js"></script> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/jquery-migrate-1.2.1.min.js"></script> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/jquery.easing.1.3.js"></script> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/bootstrap.min.js"></script> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/echo.min.js"></script> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/common.js"></script> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/tweetfeed.min.js"></script> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/bootstrap-notify.min.js"></script> <script 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(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-22868725-1', 'auto'); ga('send', 'pageview'); </script> <script> (function(d,t) { var BASE_URL="https://chatwoot.dishtv.co.nz"; var g=d.createElement(t),s=d.getElementsByTagName(t)[0]; g.src=BASE_URL+"/packs/js/sdk.js"; g.defer = true; g.async = true; s.parentNode.insertBefore(g,s); g.onload=function(){ window.chatwootSDK.run({ websiteToken: 'ecqiyUGh8HU3nADe3hR9wCk6', baseUrl: BASE_URL }) } })(document,"script"); </script> <script> function openchatwoot() { window.$chatwoot.toggle("open"); }; </script>  </head> <body class="information-information-5"> <div class="standard-body"> <div id="main" class=" header-type-1">  <header> <div class="background-header"></div> <div class="slider-header">  <div id="top-bar" class="full-width"> <div class="background-top-bar"></div> <div class="background"> <div class="shadow"></div> <div class="pattern"> <div class="container"> <div class="row">  <div class="col-xs-12 col-sm-6" id="top-bar-left">  <ul class="top-links"> <li><a href="https://www.dishtv.co.nz/index.php?route=common/home" class="link">Home</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=information/contact" class="link">Contact us</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=account/account" class="link">My Account</a></li> </ul> </div>  <div class="col-xs-12 col-sm-6" id="top-bar-right"> <ul class="top-links"> <li><a href="https://www.dishtv.co.nz/index.php?route=account/register" class="link">Register</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=account/login" class="link">Login</a></li> </ul> </div> </div> </div> </div> </div> </div>  <div id="top" class="full-width"> <div class="background-top"></div> <div class="background"> <div class="shadow"></div> <div class="pattern"> <div class="container"> <div class="row"> <div class="col-xs-12 contact-row text-center">  <div class="phone inline"> <i class="fa fa-envelope"></i> sales@dishtv.co.nz </div> </div> </div> <div class="row">  <div class="col-xs-12 col-md-3" id="header-left"> <div class="logo"><a href="https://www.dishtv.co.nz/index.php?route=common/home"><img src="image/catalog/dish_tv_logo_colour_200x47.png" title="Dish TV Technologies" alt="Dish TV Technologies" /></a></div> </div>  <div class="col-xs-12 col-md-6 no-margin" id="header-center">  <div class="search_form"> <div class="button-search"></div> <input type="text" class="input-block-level search-query" name="search" placeholder="Search for products" id="search_query" value="" /> <div class="input-layer"></div> <div class="search-cat"> <select name="category_id" class="form-control"> <option value="0">All categories</option> <option value="81">SmartVU Home</option> <option value="87">  Smart Appliances</option> <option value="82">  Smart Cameras</option> <option value="86">  Smart Control</option> <option value="83">  Smart Lighting</option> <option value="84">  Smart Power</option> <option value="85">  Smart Security</option> <option value="59">Freeview Receivers</option> <option value="77">Android TV - SmartVU</option> <option value="76">Refurbished Products</option> <option value="73">Remote Controls</option> <option value="63">Satellite Dishes</option> <option value="66">UHF Aerials</option> <option value="67">Meters & Tools</option> <option value="69">LNBs & Dish Mounts</option> <option value="70">Switches & Splitters</option> <option value="71">Amps & Filters</option> <option value="72">Accessories</option> <option value="74">Cables & Connectors</option> </select> </div> <div id="autocomplete-results" class="autocomplete-results"></div> <script type="text/javascript"> $(document).ready(function() { $('#search_query').autocomplete({ delay: 0, appendTo: "#autocomplete-results", source: function(request, response) { var category_filter = $('header select[name=\'category_id\']').val(); var category_filter_url = ''; if (category_filter) { category_filter_url = '&filter_category_id=' + encodeURIComponent(category_filter); } $.ajax({ url: 'index.php?route=search/autocomplete&filter_name=' + encodeURIComponent(request.term) + category_filter_url, dataType: 'json', success: function(json) { response($.map(json, function(item) { return { label: item.name, value: item.product_id, href: item.href, thumb: item.thumb, desc: item.desc, price: item.price } })); } }); }, select: function(event, ui) { document.location.href = ui.item.href; return false; }, focus: function(event, ui) { return false; }, minLength: 2 }) .data( "ui-autocomplete" )._renderItem = function( ul, item ) { return $( "<li>" ) .append( "<a><img src='" + item.thumb + "' alt=''>" + item.label + "<br><span class='description'>" + item.desc + "</span><br><span class='price'>" + item.price + "</span></a>" ) .appendTo( ul ); }; }); </script> <div class="clearfix"></div> </div> </div>  <div class="col-xs-12 col-md-3 no-margin" id="header-right"> <div class="top-cart-row-container"> <div class="wishlist-compare-holder"> <div class="wishlist "> <a href="https://www.dishtv.co.nz/index.php?route=account/wishlist" id="wishlist-total"><i class="fa fa-heart"></i> Wish List (0)</a> </div> <div class="compare"> <a href="https://www.dishtv.co.nz/index.php?route=product/compare" id="compare-total"><i class="fa fa-exchange"></i> Compare <span class="value">(0)</span></a> </div> </div>  <div id="cart_block" class="dropdown"> <div class="cart-heading dropdown-toogle" data-toggle="dropdown"> <div class="basket-item-count"> <span id="cart_count_ajax"> <span class="count" id="cart_count">0</span> </span> <img src="catalog/view/theme/mediacenter/img/icon-cart.png" alt=""> </div> <div class="total-price-basket"> <span class="lbl">Your Cart:</span> <span class="total-price" id="total_price_ajax"> <span class="value" id="total_price">$0.00</span> </span> </div> </div> <div class="dropdown-menu" id="cart_content"><div id="cart_content_ajax"> <div class="empty">Your shopping cart is empty!</div> </div></div> </div> </div> </div> </div> </div> <div id="megamenu_99698810" class="container-megamenu horizontal"> <div class="megaMenuToggle"> <div class="megamenuToogle-wrapper"> <div class="megamenuToogle-pattern"> <div class="container"> <div><span></span><span></span><span></span></div> </div> </div> </div> </div> <div class="megamenu-wrapper"> <div class="megamenu-pattern"> <div class="container"> <ul class="megamenu shift-down"> <li class=' with-sub-menu click' ><p class='close-menu'></p><p class='open-menu'></p><a href='' class='clearfix' ><span><strong>Product Categories</strong></span></a><div class="sub-menu" style="width:30%"><div class="content" ><p class="arrow"></p><div class="row"><div class="col-sm-12 mobile-enabled"><div class="row"><div class="col-sm-12 hover-menu"><div class="menu"><ul><li><a href="https://www.dishtv.co.nz/FreeviewReceivers" onclick="window.location = 'https://www.dishtv.co.nz/FreeviewReceivers';" class="main-menu ">Freeview Receivers</a></li><li><a href="https://www.dishtv.co.nz/AndroidTV-SmartVU" onclick="window.location = 'https://www.dishtv.co.nz/AndroidTV-SmartVU';" class="main-menu ">Android TV - SmartVU</a></li><li><a href="https://www.dishtv.co.nz/SmartVUHome" onclick="window.location = 'https://www.dishtv.co.nz/SmartVUHome';" class="main-menu ">SmartVU Home</a></li><li><a href="https://www.dishtv.co.nz/RemoteControls" onclick="window.location = 'https://www.dishtv.co.nz/RemoteControls';" class="main-menu ">Remote Controls</a></li><li><a href="https://www.dishtv.co.nz/Refurbished" onclick="window.location = 'https://www.dishtv.co.nz/Refurbished';" class="main-menu ">Refurbished Products</a></li><li><a href="https://www.dishtv.co.nz/index.php?route=product/category&path=63" onclick="window.location = 'https://www.dishtv.co.nz/index.php?route=product/category&path=63';" class="main-menu ">Satellite Dishes</a></li><li><a href="https://www.dishtv.co.nz/index.php?route=product/category&path=66" onclick="window.location = 'https://www.dishtv.co.nz/index.php?route=product/category&path=66';" class="main-menu ">UHF Aerials</a></li><li><a href="https://www.dishtv.co.nz/index.php?route=product/category&path=71" onclick="window.location = 'https://www.dishtv.co.nz/index.php?route=product/category&path=71';" class="main-menu ">Amps & Filters</a></li><li><a href="https://www.dishtv.co.nz/index.php?route=product/category&path=67" onclick="window.location = 'https://www.dishtv.co.nz/index.php?route=product/category&path=67';" class="main-menu ">Meters & Tools</a></li><li><a href="https://www.dishtv.co.nz/LNBs-DishMounts" onclick="window.location = 'https://www.dishtv.co.nz/LNBs-DishMounts';" class="main-menu ">LNBs & Dish Mounts</a></li><li><a href="https://www.dishtv.co.nz/index.php?route=product/category&path=70" onclick="window.location = 'https://www.dishtv.co.nz/index.php?route=product/category&path=70';" class="main-menu ">Switches & Splitters</a></li><li><a href="https://www.dishtv.co.nz/index.php?route=product/category&path=72" onclick="window.location = 'https://www.dishtv.co.nz/index.php?route=product/category&path=72';" class="main-menu ">Accessories</a></li><li><a href="https://www.dishtv.co.nz/CablesAndConnectors" onclick="window.location = 'https://www.dishtv.co.nz/CablesAndConnectors';" class="main-menu ">Cables & Connectors</a></li></ul></div></div></div></div></div></div></div></li> <li class='' ><p class='close-menu'></p><p class='open-menu'></p><a href='https://support.dishtv.co.nz' class='clearfix' ><span><strong>Support / FAQ</strong></span></a></li> <li class='' ><p class='close-menu'></p><p class='open-menu'></p><a href='/wheretobuy' class='clearfix' ><span><strong>Where to Buy</strong></span></a></li> 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class="row"> <div class="col-md-12 center-column" id="content"> <div style="padding-bottom: 10px"><p> </p><p><b>GENERAL</b><br> These terms and conditions apply to the sale of goods by Dish TV Technologies Ltd (“Vendor”) and all offers made by the Vendor in relation to the Vendor’s goods unless varied, amended or cancelled by an officer or duly authorised representative of the Vendor. The Vendee of goods from the Vendor is deemed to have accepted the terms and conditions herein by placing an order with the Vendor. The Vendor agrees to be bound solely by the terms and conditions herein, and further agrees that any Terms and Conditions of purchase that may be incorporated in any order, acceptance of quotation or any other document delivered by the Vendee, shall unless those Terms and Conditions are agreed to in writing by the Vendors authorised representative, have no legal effect. Unless otherwise specified, terms of trade are ex-warehouse.</p><p> </p><p><b>TERMS</b><br> The Vendee’s completion of the Credit Account Application shall be deemed an authority for the Vendor to check trade references and other relevant information as the Vendee has indicated on the said form. A credit account will only be considered after all relevant information has been supplied to the Vendor. An application for credit account does not necessarily mean a credit account will be granted. Payment of accounts shall be made within the terms offered by the Vendor. Where credit terms have been extended by the Vendor, the Vendor retains the right to vary or withdraw credit facilities at any time. Payment of credit accounts becomes due either within the time stated on the account application or when the dollar credit limit of the Vendee’s credit account is reached. If accounts are overdue they will be placed on hold until fully paid. Amounts not paid within 5 days of due may be charged at current bank overdraft rates on the overdue amount from the due date of payment. The Vendee shall agree to pay any debt collectors expenses incurred in attempting to recover any such overdue amounts. The Vendor must be notified in writing of any change of address and/or in ownership of the business.</p><p> </p><p><b>TITLE</b><br> Title to the equipment shall pass to the Vendee on payment in full of the invoice price. From delivery until title passes, the Vendee shall take all reasonable precautions (including appropriate insurance cover) to protect from damage or loss however caused. If the Vendee fails to pay for goods when due or if payment is not fully received by the Vendor, the Vendor shall have the right to recover possession of the goods and/or resell equipment without prejudice of its other rights for that purpose to enter upon premises used and occupied by the Vendee.</p><p> </p><p><b>PRICES</b><br> All prices quoted verbally or written to trade customers are exclusive of Good and Sales Tax and where applicable will be added to the invoice. Prices may be subject too change without written confirmation. Any errors on the invoice or in delivery must be notified to the Vendor within 7 Days of invoice. No credits for overcharges on returned stock shall be accepted outside the terms of this agreement.</p><p> </p><p><b>RESTOCKING FEE</b><br> All stock returned for restocking (i.e. returned as ordered in error) must be returned within 7 days of the Vendor being notified. Credits will only be issued on goods where the Vendor is notified within 7 days of purchase that the goods were ordered in error and those goods are returned in the original unopened condition with the supplied packaging and accessories. Refunds shall be a credit on account of applicable invoice charge. All goods being returned to the Vendor are to be sent at the Vendee’s expense. Restocking fee is $20 +gst or 20% of returned stock, whichever is greater.</p><p> </p><p><b>RETURNED GOODS</b><br> Returned stock must be returned within 7 days of the Vendor being notified. Credits will only be issued on goods where the Vendor is notified within 7 days of purchase that the goods are faulty and those goods are returned in the original condition with the supplied packaging and accessories. Refunds shall be a credit on account of applicable invoice charge. All goods being returned to the Vendor are to be sent at the Vendee’s expense. Warranty goods shall be returned to the customer at the Vendor’s expense via the courier of the Vendor’s choice. Goods that are non-warranty or are found fault free will be returned to the customer at their expense and there will be a service fee.</p><p> </p><p><b>WARRANTY</b><br> If goods are under warranty, repair or replacement of the item shall be at the Vendor’s discretion. The Vendor will not cover under warranty any item that has been mishandled, returned inadequately packed and/or otherwise interfered with by unauthorised personnel. The removal of any serial numbers, factory seals and/or warranty stickers will void warranty. The Vendor will not repair under warranty damage caused by operation outside of designed working and storage environments, power surges, fluctuations and interferences, and other peripheral devices.</p><p> </p><p>All warranty claims are to be returned to our store address.</p><p> </p><p><b>PRODUCT IMAGES</b><br> Please note that all product images on this website are indicative only and actual shipped product colour or material may change without notice.</p><p> </p><p> </p><p> </p><p><b>Purchasing from Dish TV Technologies Ltd is considered acceptance of these terms.</b></p><p><br></p> </div> </div> </div> </div> </div> <div class="row"> <div class="col-sm-12"> </div> </div> </div> </div> </div> </div>  <div class="footer full-width"> <div class="background-footer"></div> <div class="background"> <div class="shadow"></div> <div class="pattern"> <div class="container"> <div class="row">  <div class="col-sm-3"> <h5>Information</h5> <ul> <li><a href="https://www.dishtv.co.nz/about_us">About Us</a></li> <li><a href="https://www.dishtv.co.nz/delivery">Delivery Information</a></li> <li><a href="https://www.dishtv.co.nz/privacy">Privacy Policy</a></li> <li><a href="https://www.dishtv.co.nz/terms">Terms & Conditions</a></li> </ul> </div>  <div class="col-sm-3"> <h5>Customer Service</h5> <ul> <li><a href="https://www.dishtv.co.nz/index.php?route=information/contact">Contact Us</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=information/sitemap">Site Map</a></li> </ul> </div>  <div class="col-sm-3"> <h5>Extras</h5> <ul> <li><a href="https://www.dishtv.co.nz/index.php?route=product/manufacturer">Brands</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=product/special">Specials </a></li> </ul> </div>  <div class="col-sm-3"> <h5>My Account</h5> <ul> <li><a href="https://www.dishtv.co.nz/index.php?route=account/account">My Account</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=account/order">Order History</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=account/wishlist">Wish List</a></li> <li><a href="https://www.dishtv.co.nz/index.php?route=account/newsletter">Newsletter</a></li> </ul> </div> </div> </div> </div> </div> </div>  <div class="copyright full-width"> <div class="background-copyright"></div> <div class="background"> <div class="shadow"></div> <div class="pattern"> <div class="container"> <div class="line"></div> <div class="payment-methods"> <ul> <li><a href="#"><img src="image/catalog/icons/payment-master.png" alt=""></a></li><li><a href="#"><img src="image/catalog/icons/payment-visa.png" alt=""></a></li><li><a href="#"><img src="image/catalog/icons/laybuys-banner-130px.png" alt=""></a></li> </ul> </div>  <p class="powered">Dish TV Technologies © 2025</p>  </div> </div> </div> </div> <script type="text/javascript" src="catalog/view/theme/mediacenter/js/megamenu.js"></script> </div> <a href="#" class="scrollup"><i class="fa fa-chevron-up"></i></a> </div> </body> </html>

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