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Get To Know Us, Canadian Museum | Canadian Museum of History
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Search the collections </a> <button class="close--search-bar-btn" aria-label="close search bar"> <span class="line"></span> <span class="line"></span> </button> </div> <a id="mainContent"></a> <div class="main-content--wrapper"> <main class="add-breadcrumbs-padding --mobile"> <div class="pl-banner full-left"> <img width="2560" height="1714" src="https://www.historymuseum.ca/wp-content/uploads/2023/10/Canadian-Museum-History-fountains-overlooking-Parliament-Hill-summer-Credit-Ottawa-Tourism-scaled.jpg" class="pl-banner__bkg full-left center" alt="A fountain in front of the Canadian Museum of History with a city in the background." decoding="async" loading="lazy" srcset="https://www.historymuseum.ca/wp-content/uploads/2023/10/Canadian-Museum-History-fountains-overlooking-Parliament-Hill-summer-Credit-Ottawa-Tourism-scaled.jpg 2560w, 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https://www.historymuseum.ca/wp-content/uploads/2023/10/Canadian-Museum-History-fountains-overlooking-Parliament-Hill-summer-Credit-Ottawa-Tourism-36x24.jpg 36w, https://www.historymuseum.ca/wp-content/uploads/2023/10/Canadian-Museum-History-fountains-overlooking-Parliament-Hill-summer-Credit-Ottawa-Tourism-455x305.jpg 455w" sizes="(max-width: 2560px) 100vw, 2560px" /> <div class="pl-banner__title-container full-left"> <span class="pl-banner__title-bkg full-left"></span> <h1 class="pl-banner__title pl--h1 full-left">Get to know us</h1> </div> </div> <div class="breadcrumbs mobile-padding page-width"> <a href="https://www.historymuseum.ca" class="breadcrumbs__item breadcrumbs__item--link" aria-label="go to https://www.historymuseum.ca"> <span class="breadcrumbs__span">Home</span> </a> <span class="breadcrumbs__item breadcrumbs__item--link empty-link"> <span class="breadcrumbs__span">About</span> </span> <span class="breadcrumbs__item breadcrumbs__item--current"> Get to know us </span> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-white --no-title --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <div class="pl-content__intro pl--font-large"> <p>Located on the traditional, unceded territory of the Algonquin Anishinaabe, the Canadian Museum of History is Canada’s largest museum of human history. It is also one of the country’s most-visited museums, welcoming thousands of visitors per year to its complex in the heart of the National Capital Region.</p> </div> <div class="pl-content__reg"> <p>The Canadian Museum of History traces its roots back to 1856, making it one of Canada’s oldest public institutions. In addition, it oversees the <a href="https://www.warmuseum.ca/" target="_blank" rel="noopener">Canadian War Museum</a>, founded in 1880, and the <a href="https://www.historymuseum.ca/virtual-museum-of-new-france/" target="_blank" rel="noopener">Virtual Museum of New France</a>, founded in 1997, while also managing <a href="https://www.digitalmuseums.ca/" target="_blank" rel="noopener">Digital Museums Canada</a> with funding from the federal government.</p> <p>As a respected centre of museological excellence, the Canadian Museum of History actively shares Canada’s human and military history across Canada and around the world. Equally important is its corporate culture, which is rooted in the principles of equity, diversity, inclusion and accessibility, with a particular focus on ensuring equal opportunity for all.</p> </div> </div> </div> </div> </div> <div class="pl-content --standard --two pl--module-spacing pl--fonts pl--module-bkg-sand " > <div class="mobile-padding page-width "> <div class="pl-content__grid --standard --two --one-third --start"> <div class="pl-content__img-container"> <div class="pl-content__img-wrapper square"> <img width="677" height="1000" src="https://www.historymuseum.ca/wp-content/uploads/2023/07/caroline-dromaguet.jpg" class="pl-content__img contain square h-100 in-container" alt="Headshot of Caroline Dromaguet, President and Chief Executive Officer of the Canadian Museum of History." decoding="async" loading="lazy" srcset="https://www.historymuseum.ca/wp-content/uploads/2023/07/caroline-dromaguet.jpg 677w, https://www.historymuseum.ca/wp-content/uploads/2023/07/caroline-dromaguet-203x300.jpg 203w, https://www.historymuseum.ca/wp-content/uploads/2023/07/caroline-dromaguet-16x24.jpg 16w, https://www.historymuseum.ca/wp-content/uploads/2023/07/caroline-dromaguet-24x36.jpg 24w, https://www.historymuseum.ca/wp-content/uploads/2023/07/caroline-dromaguet-308x455.jpg 308w" sizes="(max-width: 677px) 100vw, 677px" /> </div> </div> <div class="pl-content__text"> <h3 class="pl-content__secondary-title font--c-grey">Caroline Dromaguet</h3> <h4 class="pl-content__tertiary-title font--c-black">President and Chief Executive Officer</h4> <div class="pl-content__reg"> <p>Caroline Dromaguet is President and Chief Executive Officer of the Canadian Museum of History and the Canadian War Museum. A seasoned museum professional, Caroline has over 20 years of experience in numerous aspects of museum work, including museum management, the development and delivery of cultural products, international partnerships and initiatives that strategically position Canada’s rich and fascinating history on the world stage. She is committed to fostering collaboration, innovative thinking and leadership among members of Canada’s museum community.</p> <p>Since initially joining the Museums in 1998, Caroline has held a number of key leadership positions in diverse areas of both Museums, including as Manager of Exhibitions and Strategic Initiatives, and Director of Exhibitions, Creative Development and Learning, and Interim Director General of the Canadian War Museum. Caroline was Interim President and CEO of the Museums for a two-year period prior to her confirmation in the position in December 2022. In her role as CEO, she emphasizes the importance of innovation, Indigenous rights, engagement and technology, as well as developing a healthy, diverse, inclusive and empowering work environment for employees of the Museums she oversees.</p> <p>Caroline’s dedication to Canada’s cultural and heritage industry is longstanding. In addition to her work with Canada’s national history museums, she has previously worked at the National Gallery of Canada and has contributed to initiatives with the Canadian Museums Association and the Virtual Museum of Canada, the predecessor to Digital Museums Canada. Caroline strongly believes that Canada’s museums and heritage institutions have a unique role to play in bringing people together through shared knowledge, experiences, and dialogue and she is proud to contribute to this important work.</p> </div> </div> </div> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-white " id="cultural-transformation" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <h2 class="pl-content__primary-title font--c-black">Our cultural transformation</h2> </div> </div> </div> </div> <div class="pl-callout --shadow pl--module-spacing pl--module-bkg-white" > <div class="pl-callout__wrapper"> <div class="pl-callout__bkg --shadow --quote"> <div class="pl-callout__content --shadow --quote --english scrolling fadeIn"> <p>Providing a workplace where every person is supported and respected in a safe and inclusive environment.</p> </div> </div> <span class="pl-callout__shadow"></span> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-white --no-title --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <div class="pl-content__reg"> <p>That is the principle at the heart of the Canadian Museum of History and the Canadian War Museum as we embark on this cultural transformation.</p> <p>Here, we share what we have done — and what we are doing — to build a more respectful, supportive, inclusive, diverse and healthy work environment as we work together to deliver on our national mandate.</p> </div> </div> </div> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-sand --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <h3 class="pl-content__secondary-title font--c-grey">Workforce assessment </h3> <div class="pl-content__reg"> <p>Following a formal complaint in 2020, the Museums proactively appointed a third-party expert investigator, while at the same time initiating a review of the Museums’ human resources policies, practices and procedures.</p> </div> </div> </div> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-white --no-title --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <div class="pl-content__reg"> <p>We asked ourselves hard questions. Are we doing enough to ensure the Museums provide an engaging, safe and inclusive environment in which all employees can thrive? We conducted a Workforce Assessment to measure the Museums’ overall working environment and to capture all employees’ satisfaction levels.</p> <p>Here is what we found:</p> </div> </div> </div> </div> </div> <div class="pl-accordion pl--module-spacing pl--module-bkg-white pl--fonts" > <div class="mobile-padding page-width page-width--narrow-lg"> <div class="pl-accordion__container"> <div class="pl-accordion__block scrolling fadeIn"> <button class="pl-accordion__btn" aria-label="toggle accordion section"> <span class="pl-accordion__btn-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14"> <title>Plus icon</title> <g data-name="Group 3700" transform="translate(20 31) rotate(180)"> <rect data-name="Rectangle 2242" width="2" height="14" rx="1" transform="translate(12 17)" fill="#fff"/> <rect data-name="Rectangle 2243" width="2" height="14" rx="1" transform="translate(20 23) rotate(90)" fill="#fff"/> </g> </svg> </span> Areas of focus </button> <div class="pl-accordion__content-wrapper" aria-hidden="true"> <div class="pl-accordion__content"> <div class="pl-accordion__content-grid pl-content__grid --two --start --even"> <div class="pl-content__text"> <h5 class="pl-content__quaternary-title font--c-grey">The Workforce Assessment focused on four key areas: </h5> <div class="pl-content__reg"> <ul> <li>Culture</li> <li>Employee Engagement</li> <li>Wellness</li> <li>Diversity and Inclusion</li> </ul> </div> </div> <div class="pl-content__text"> <h5 class="pl-content__quaternary-title font--c-grey">The assessment process involved:</h5> <div class="pl-content__reg"> <ul> <li>interviews at the senior staff level</li> <li>voluntary interviews with a number of members of management and employees</li> <li>an anonymous all-staff survey</li> <li>several focus groups with employees from across the Museums</li> </ul> </div> </div> </div> </div> </div> </div> <div class="pl-accordion__block scrolling fadeIn"> <button class="pl-accordion__btn" aria-label="toggle accordion section"> <span class="pl-accordion__btn-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14"> <title>Plus icon</title> <g data-name="Group 3700" transform="translate(20 31) rotate(180)"> <rect data-name="Rectangle 2242" width="2" height="14" rx="1" transform="translate(12 17)" fill="#fff"/> <rect data-name="Rectangle 2243" width="2" height="14" rx="1" transform="translate(20 23) rotate(90)" fill="#fff"/> </g> </svg> </span> Conclusions and recommendations </button> <div class="pl-accordion__content-wrapper" aria-hidden="true"> <div class="pl-accordion__content"> <div class="pl-accordion__content-grid pl-content__grid --one --start --even"> <div class="pl-content__text"> <h5 class="pl-content__quaternary-title font--c-grey">The assessment provided five key takeaways: </h5> <div class="pl-content__reg"> <ol> <li>Among employees, there is a strong sense of loyalty and commitment to the Museums’ mandate. Our people are engaged and have a sense of pride and accomplishment.</li> <li>Trust and comfort exist most commonly within immediate teams. Employees expressed confidence in their direct managers, and in each other as supportive teammates.</li> <li>Issues with trust in leadership and across teams were reflected in the assessment results. This feedback included allowing undesirable behaviour to continue, and team members experiencing a lack of stability due to so many acting positions and shifting priorities.</li> <li>Progress is under way. The People and Culture branch has made significant changes to its policies, programs and services, a highlight being the renewal of the Harassment and Violence in the Workplace Policy.</li> <li>There is a strong appetite for change and a feeling that now is the time to act.</li> </ol> </div> </div> </div> <div class="pl-accordion__content-grid pl-content__grid --one --start --even"> <div class="pl-content__text"> <h5 class="pl-content__quaternary-title font--c-grey">This assessment resulted in six recommendations for action: </h5> <div class="pl-content__reg"> <ol> <li>Define core values</li> <li>Offer leadership development, coaching and training</li> <li>Stabilize the leadership team</li> <li>Establish a sense of trust and community</li> <li>Define a desired culture</li> <li>Address barriers to diversity and inclusion</li> </ol> </div> <div class="pl-content__btns"> <a class="pl-content__btn btn--primary --red --download" href="https://www.historymuseum.ca/wp-content/uploads/2022/08/bdo-assessment-final-report.pdf" target="_blank" aria-label="go to https://www.historymuseum.ca/wp-content/uploads/2022/08/bdo-assessment-final-report.pdf" download > To learn more, read the full report. </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-sand --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <h3 class="pl-content__secondary-title font--c-grey">The path forward</h3> <div class="pl-content__reg"> <p>These findings are critical to our path forward together. As we work to imagine what the best employee experience looks like, several important initiatives are currently under way.</p> </div> </div> </div> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-white --no-title --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <div class="pl-content__reg"> <p>We are forging ahead with a new cultural transformation action plan to improve the employee experience. Based on employee feedback, this action plan focuses on four pillars:</p> <ul> <li>Shaping our culture</li> <li>Strengthening employee engagement</li> <li>Strengthening well-being and mental health</li> <li>Strengthening diversity and inclusion</li> </ul> <p>Executive leaders are championing an Action Plan to enhance our experience, and employees have opportunities to personally participate in its implementation through advisory working groups that have been created to help improve our organizational culture. Our broader workforce will be informed and consulted regularly throughout the rollout of the Plan.</p> <p>Progress is already being made on action plan commitments:</p> </div> </div> </div> </div> </div> <div class="pl-accordion pl--module-spacing pl--module-bkg-white pl--fonts" > <div class="mobile-padding page-width page-width--narrow-lg"> <div class="pl-accordion__container"> <div class="pl-accordion__block scrolling fadeIn"> <button class="pl-accordion__btn" aria-label="toggle accordion section"> <span class="pl-accordion__btn-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14"> <title>Plus icon</title> <g data-name="Group 3700" transform="translate(20 31) rotate(180)"> <rect data-name="Rectangle 2242" width="2" height="14" rx="1" transform="translate(12 17)" fill="#fff"/> <rect data-name="Rectangle 2243" width="2" height="14" rx="1" transform="translate(20 23) rotate(90)" fill="#fff"/> </g> </svg> </span> Corporate values exercise </button> <div class="pl-accordion__content-wrapper" aria-hidden="true"> <div class="pl-accordion__content"> <div class="pl-accordion__content-grid pl-content__grid --one --start --even"> <div class="pl-content__text"> <div class="pl-content__reg"> <p>Informed by employee feedback about the key elements of our organizational culture, the Museum has developed a set of clearly defined values that reflect the best of who we are and what we can be together.</p> <p>Launched with employees in early 2023, these core values will provide the Museums with a shared foundation for the way forward.</p> <p>Learn more about the Museum’s <a href="https://www.historymuseum.ca/our-purpose#values">corporate values</a>.</p> </div> </div> </div> </div> </div> </div> <div class="pl-accordion__block scrolling fadeIn"> <button class="pl-accordion__btn" aria-label="toggle accordion section"> <span class="pl-accordion__btn-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14"> <title>Plus icon</title> <g data-name="Group 3700" transform="translate(20 31) rotate(180)"> <rect data-name="Rectangle 2242" width="2" height="14" rx="1" transform="translate(12 17)" fill="#fff"/> <rect data-name="Rectangle 2243" width="2" height="14" rx="1" transform="translate(20 23) rotate(90)" fill="#fff"/> </g> </svg> </span> Modernization of operational governance model </button> <div class="pl-accordion__content-wrapper" aria-hidden="true"> <div class="pl-accordion__content"> <div class="pl-accordion__content-grid pl-content__grid --one --start --even"> <div class="pl-content__text"> <div class="pl-content__reg"> <p>To collaborate in a way that values our employees’ expertise and experience, we are modernizing our operational governance structure. Once finalized, committees with representatives from across the Museums will take decisions or make recommendations to executive leadership. Outcome: As we work toward stabilizing leadership, strengthen trust and a sense of community.</p> </div> </div> </div> </div> </div> </div> <div class="pl-accordion__block scrolling fadeIn"> <button class="pl-accordion__btn" aria-label="toggle accordion section"> <span class="pl-accordion__btn-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14"> <title>Plus icon</title> <g data-name="Group 3700" transform="translate(20 31) rotate(180)"> <rect data-name="Rectangle 2242" width="2" height="14" rx="1" transform="translate(12 17)" fill="#fff"/> <rect data-name="Rectangle 2243" width="2" height="14" rx="1" transform="translate(20 23) rotate(90)" fill="#fff"/> </g> </svg> </span> Diversity, Equity and Inclusion Strategy and Plan </button> <div class="pl-accordion__content-wrapper" aria-hidden="true"> <div class="pl-accordion__content"> <div class="pl-accordion__content-grid pl-content__grid --one --start --even"> <div class="pl-content__text"> <div class="pl-content__reg"> <p>In order to foster an open, inclusive, non-discriminatory workplace where every employee can grow, develop and contribute with pride, we are developing a strategic, proactive and coordinated approach to challenge deep-rooted systems and practices that need to change. The outcome will be that we have embarked on a journey of learning, while increasing awareness and proactivity on diversity and inclusion.</p> </div> </div> </div> </div> </div> </div> <div class="pl-accordion__block scrolling fadeIn"> <button class="pl-accordion__btn" aria-label="toggle accordion section"> <span class="pl-accordion__btn-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14"> <title>Plus icon</title> <g data-name="Group 3700" transform="translate(20 31) rotate(180)"> <rect data-name="Rectangle 2242" width="2" height="14" rx="1" transform="translate(12 17)" fill="#fff"/> <rect data-name="Rectangle 2243" width="2" height="14" rx="1" transform="translate(20 23) rotate(90)" fill="#fff"/> </g> </svg> </span> Accessibility Plan </button> <div class="pl-accordion__content-wrapper" aria-hidden="true"> <div class="pl-accordion__content"> <div class="pl-accordion__content-grid pl-content__grid --one --start --even"> <div class="pl-content__text"> <div class="pl-content__reg"> <p>Including and welcoming people with disabilities in all aspects of our organization is a top priority for the Museums. In December 2022, the Museum released its first <a href="https://www.historymuseum.ca/about/accessibility-plan">Accessibility Plan</a>. We are committed to improving accessibility by implementing this Plan over the next three years.</p> <p>To learn more about the Museum’s Accessibility Plan, <a href="https://www.historymuseum.ca/s3/accessibility/accessibility-plan_CMH-CWM_en.html" target="_blank" rel="noopener">read the electronic version</a>. This version works with assistive technology.</p> </div> <div class="pl-content__btns"> <a class="pl-content__btn btn--secondary --black --text" href="https://www.historymuseum.ca/s3/accessibility/accessibility-plan-year-1-progress-ENG1.1.html" target="_blank" aria-label="go to https://www.historymuseum.ca/s3/accessibility/accessibility-plan-year-1-progress-ENG1.1.html" > Read the Accessibility Plan: Year 1 Progress Report </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-sand --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <h3 class="pl-content__secondary-title font--c-grey">Human Resources audit</h3> <div class="pl-content__reg"> <p>We have also reviewed all our human resources policies, practices and procedures. Led by an external consultant, the assessment report contained a number of recommendations, all of which were approved by the Board of Trustees and are being implemented.</p> </div> </div> </div> </div> </div> <div class="pl-content --standard --one --text pl--module-spacing pl--fonts pl--module-bkg-white --ends-para" > <div class="mobile-padding page-width page-width--narrow"> <div class="pl-content__grid --standard --one --even --start"> <div class="pl-content__text"> <h3 class="pl-content__secondary-title font--c-grey">Looking ahead</h3> <div class="pl-content__reg"> <p>The Museum is committed to a comprehensive renewal, which is aligned with a renewal at the Board level. The Museum’s Board of Trustees is reviewing its own Governance model to ensure that the proper framework is in place to provide strong strategic direction and support the Museum’s work, mission and values going forward.</p> <p>There is still much work ahead. But we could not have come this far without the generosity of the Museums’ employees, who gave their time and valuable feedback. We are committed to maintaining an open dialogue with all employees, through respectful and transparent communications.</p> </div> </div> </div> </div> </div> <div class="pl-callout --inline pl--module-spacing pl--module-bkg-white" > <div class="pl-callout__bkg --inline --text"> <span class="pl-callout__bkg-color --inline --text"></span> <div class="pl-callout__content --inline --text --english scrolling fadeIn"> <p>Positive change for the future. A renewed employee experience.</p> <p>We are getting there, together.</p> </div> </div> </div> </main> </div> <footer id="ct--main-footer" class="ct--main-footer"> <a href="#" aria-label="back to top" class="ct--footer__back-to-top"> <span class="sr-only">Back to top</span> </a> <div class="ct--footer--top"> <div class="footer-top--section"> <div class="section--social"> <h3 class="header large scrolling fadeInUp no-delay">Connect with us</h3> <div class="socials scrolling fadeIn no-delay"> <a class="social facebook scrolling fadeInUp" href="https://www.facebook.com/CanMusHistory" target="_blank" aria-label="Facebook link"> <svg class="default" xmlns="http://www.w3.org/2000/svg" width="53" height="53" viewbox="0 0 53 53"> <circle id="Ellipse_81" data-name="Ellipse 81" cx="26.5" cy="26.5" r="26.5" fill="#fff"/> <path id="Icon_awesome-facebook-f" data-name="Icon awesome-facebook-f" 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