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Through our two divisions, Cigna Healthcare<sup>SM</sup> and Evernorth Health Services<sup>®</sup>, we are committed to enhancing the lives of our clients, customers, and patients. In order to fulfill this goal, we continually challenge ourselves to strengthen and evolve our capabilities.</p> <a href="https://www.thecignagroup.com/" class="leaf-u-link--action leaf-u-link--no-underline leaf-u-margin-top-24" target="_blank">Learn more</a></div> <img src="https://providernewsroom.com/wp-content/themes/Provider%20Communications%20Digital%20Newsroom/assets/images/AboutUs.png"> </div> </div> </div> </div> <style> .featured-topics .white-btn img { filter: brightness(0) saturate(100%) invert(13%) sepia(77%) saturate(6482%) hue-rotate(235deg) brightness(97%) contrast(115%); } .evernorth .featured-topics .white-btn img { filter: brightness(0) saturate(100%) invert(19%) sepia(85%) saturate(1849%) hue-rotate(164deg) brightness(96%) contrast(98%); } .evernorth .featured-topics h2, .evernorth .featured-topics p { color: white; } .featured-topics .white-btn:hover img { filter: brightness(0) saturate(100%) invert(100%) sepia(0%) saturate(0%) hue-rotate(342deg) brightness(102%) contrast(102%) !important; } .hero { padding: 70px 0px; } .hero p{ color: #333333; } h1 { font-family: value serif; font-size: 48px; line-height: 48px; margin-bottom: 25px; font-weight: bold; color: #110081; } .hero p { font-size: 18px; line-height: 22px; } select { border-radius: 26px; background: #0033FF; color: #FFFFFF; border: 2px solid #0033FF; font-size: 18px; line-height: 18px; padding: 10px; text-align: right; margin: 15px 0px; } .evernorth select { color: #FFFFFF !important; background: #035C67 !important; border-color: #035C67 !important; } .category-hero .hero, .category-hero .responsive { background-image: url(https://providernewsroom.com/wp-content/uploads/2023/11/Guiding_3.png); background-size: cover; background-position: right; } @media (max-width:1199px){ .category-hero .responsive { display: block; width: 100vw; min-height: 40vh; } .category-hero .hero { background: #fff; background-image: none; } } </style> <div class="category-hero"> <div class="responsive"> </div> <div class="hero"> <div class="container-xxl"> <div class="row"> <div class="col-xl-4"> <h1>Medicare Advantage<br/>Provider News</h1> <p>Get updates for Cigna Healthcare Medicare Advantage, including the latest news and updates for a variety of topics, including policies, programs, clinical insights, electronic tools, and more.</p> </div> </div> </div> </div> </div> <div class="featured-topics"> <div class="container-xxl"> <div class="row"> <div class="col-md-8"> <h2>Featured Topics</h2> <p></p> </div> </div> <div class="topics"> <div class="row"> <div class="col"> <a href="https://providernewsroom.com/category/medicare-network-insider/administrative-tips-medicare-network-insider/" class="white-btn text-center" style="width: 100%;display: block;"> <img src="https://providernewsroom.com/wp-content/uploads/2023/11/topic1.png" style="max-height: 24px;margin-right:15px;"> Administrative Tips </a> </div> <div class="col"> <a href="https://providernewsroom.com/category/medicare-network-insider/provider-education-and-reference/" class="white-btn text-center" style="width: 100%;display: block;"> <img src="https://providernewsroom.com/wp-content/uploads/2023/11/topic2.png" style="max-height: 24px;margin-right:15px;"> Provider Education and Reference </a> </div> </div> </div> </div> </div> <div class="p-60"> <div class="container-xxl"> <div class="row"> <div class="col"> <h2 id="indicator">All articles</h2> </div> <div class="col text-right"> <div class="all-sub-topics"> <select name="filter" id="filter-articles" data-slug="medicare-network-insider"> <option value=""> Filter </option> <option value="26">Administrative Tips</option> <option value="149">Clinical Programs and Services</option> <option value="154">Coding &amp; 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latest updates</h3> </a> <p class="date">November 25, 2024</p> <p>As you know, the Change Healthcare cyber incident continues to affect Cigna Healthcare, third party vendors we work with, and health care providers – as [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/change-healthcare-latest-updates-on-eft-era-and-835-files/?brand=medicare-network-insider"> Read more > </a></p> </div> </div> <div class="col-md-6"> <div class="feature-article"> <a href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-enhanced-benefits-for-2025/?brand=medicare-network-insider" class="no-decoration"> <div class="sticky-feature-img" style="background-image: url(https://providernewsroom.com/wp-content/uploads/2024/01/EN-DGTH-04-walking.jpg) !important;" > </div> </a> <a href="/medicare-network-insider/cigna-healthcare-medicare-advantage-enhanced-benefits-for-2025" class="no-decoration"> <h3>Cigna Healthcare Medicare Advantage – Enhanced benefits for 2025</h3> </a> <p class="date">October 7, 2024</p> <p>Cigna Healthcare Medicare Advantage – Enhanced benefits for 2025 In 2025, Cigna Healthcare℠ Medicare Advantage will offer strong medically-focused plans with competitive cost-sharing benefits to [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-enhanced-benefits-for-2025/?brand=medicare-network-insider"> Read more > </a></p> </div> </div> <div class="col-md-6"> <div class="feature-article"> <a href="https://providernewsroom.com/cigna-healthcare/partnering-for-inclusivity-supporting-providers-in-meeting-language-assistance-services-requirements/?brand=medicare-network-insider" class="no-decoration"> <div class="sticky-feature-img" style="background-image: url(https://providernewsroom.com/wp-content/uploads/2024/10/Asian-Woman-Sitting-at-Table-in-Front-of-Laptop-scaled.jpg) !important;" > </div> </a> <a href="/medicare-network-insider/partnering-for-inclusivity-supporting-providers-in-meeting-language-assistance-services-requirements" class="no-decoration"> <h3>Partnering for inclusivity: Supporting providers in meeting language assistance services requirements</h3> </a> <p class="date">October 2, 2024</p> <p>In today’s diverse health care landscape, it’s vital to ensure all individuals have equitable access to medical and behavioral services, regardless of their language proficiency. [&hellip;] <a class="read_more" href="https://providernewsroom.com/cigna-healthcare/partnering-for-inclusivity-supporting-providers-in-meeting-language-assistance-services-requirements/?brand=medicare-network-insider"> Read more > </a></p> </div> </div> <div class="col-md-6"> <div class="feature-article"> <a href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-transaction-frequently-asked-questions/?brand=medicare-network-insider" class="no-decoration"> <div class="sticky-feature-img" style="background-image: url(https://providernewsroom.com/wp-content/uploads/2024/01/chc_womanwithnotebook_GettyImages-1020523958.jpg) !important;" > </div> </a> <a href="/medicare-network-insider/cigna-healthcare-medicare-advantage-transaction-frequently-asked-questions" class="no-decoration"> <h3>Cigna Healthcare Medicare Advantage transaction Frequently asked questions</h3> </a> <p class="date">October 2, 2024</p> <p>Health Care Service Corporation (HCSC) and The Cigna Group entered into a definitive agreement whereby HCSC will acquire Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-transaction-frequently-asked-questions/?brand=medicare-network-insider"> Read more > </a></p> </div> </div> <div class="col-md-6"> <div class="feature-article"> <a href="https://providernewsroom.com/medicare-network-insider/provider-data-enhancements-to-the-hsconnect-provider-portal/?brand=medicare-network-insider" class="no-decoration"> <div class="sticky-feature-img" style="background-image: url(https://providernewsroom.com/wp-content/uploads/2024/11/Provider-hands-laptop-and-tablet-scaled.jpg) !important;" > </div> </a> <a href="/medicare-network-insider/provider-data-enhancements-to-the-hsconnect-provider-portal" class="no-decoration"> <h3>Provider data enhancements to the HSConnect provider portal</h3> </a> <p class="date">November 18, 2024</p> <p>On December 1, we will implement multiple software enhancements to the HSConnect provider portal. The enhancements include an indicator that will assist in selecting the [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/provider-data-enhancements-to-the-hsconnect-provider-portal/?brand=medicare-network-insider"> Read more > </a></p> </div> </div> <div class="col-md-6"> <div class="feature-article"> <a href="https://providernewsroom.com/cigna-healthcare/appropriate-antibiotic-prescribing-and-education-key-to-reducing-antibiotic-resistance/?brand=medicare-network-insider" class="no-decoration"> <div class="sticky-feature-img" style="background-image: url(https://providernewsroom.com/wp-content/uploads/2024/11/Closeup-of-hands-holding-pills-scaled.jpg) !important;" > </div> </a> <a href="/medicare-network-insider/appropriate-antibiotic-prescribing-and-education-key-to-reducing-antibiotic-resistance" class="no-decoration"> <h3>Appropriate antibiotic prescribing and education key to reducing antibiotic resistance</h3> </a> <p class="date">November 8, 2024</p> <p>Cold and flu season is here, and with it comes an increase in patients with respiratory infections ranging from the common cold to respiratory syncytial [&hellip;] <a class="read_more" href="https://providernewsroom.com/cigna-healthcare/appropriate-antibiotic-prescribing-and-education-key-to-reducing-antibiotic-resistance/?brand=medicare-network-insider"> Read more > </a></p> </div> </div> </div> </div> <div class="col-md-4"> <div class="article-card"> <a href="https://providernewsroom.com/cigna-healthcare/the-value-of-the-providers-recommendation-in-flu-vaccination/?brand=medicare-network-insider" class="no-decoration"> <h4>The value of the provider’s recommendation in flu vaccination</h4> </a> <p class="date">November 27, 2024</p> <p>Flu season is here, with cases tending to spike in November, December, and January. As you know, vaccinations early in the season are encouraged, particularly [&hellip;] <a class="read_more" href="https://providernewsroom.com/cigna-healthcare/the-value-of-the-providers-recommendation-in-flu-vaccination/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-updated-facility-fee-reimbursement-information/?brand=medicare-network-insider" class="no-decoration"> <h4>Cigna Healthcare Medicare Advantage – updated facility fee reimbursement information</h4> </a> <p class="date">November 21, 2024</p> <p>Please be aware of an important change to the Cigna HealthcareSM Medicare Advantage provider manual to include information on facility fee reimbursement. Cigna Healthcare will [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-updated-facility-fee-reimbursement-information/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/medicare-network-insider/new-rejection-codes-for-medicare-advantage-claims/?brand=medicare-network-insider" class="no-decoration"> <h4>New rejection codes for Medicare Advantage claims</h4> </a> <p class="date">November 19, 2024</p> <p>On December 5, our claim processing system for Cigna HealthcareSM Medicare Advantage plans will be updated to include new rejection codes. This may result in [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/new-rejection-codes-for-medicare-advantage-claims/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/medicare-network-insider/helping-your-patients-get-better-sleep-can-improve-their-overall-health/?brand=medicare-network-insider" class="no-decoration"> <h4>Helping your patients get better sleep can improve their overall health</h4> </a> <p class="date">November 18, 2024</p> <p>Research shows that inadequate sleep is linked to worsening cardiovascular disease, chronic obstructive pulmonary disease, diabetes, obesity, depression, and impaired cognitive function. Furthermore, poor sleep [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/helping-your-patients-get-better-sleep-can-improve-their-overall-health/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/medicare-arizona/annual-medicare-snp-moc-training-in-a-snap/?brand=medicare-network-insider" class="no-decoration"> <h4>Annual Medicare SNP MOC Training in a Snap</h4> </a> <p class="date">November 15, 2024</p> <p>Cigna Healthcare can help you complete your annual Special Needs Plan Model of Care (SNP-MOC) training each year in 10 minutes or less. Our video [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-arizona/annual-medicare-snp-moc-training-in-a-snap/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/cigna-healthcare/helpful-tool-to-address-depression-in-a-primary-care-setting/?brand=medicare-network-insider" class="no-decoration"> <h4>Helpful tool to address depression in a primary care setting</h4> </a> <p class="date">November 13, 2024</p> <p>Seasonal transitions can bring about a range of emotions. These may include excitement but also anxiety related to family challenges/dynamics and financial impact as well [&hellip;] <a class="read_more" href="https://providernewsroom.com/cigna-healthcare/helpful-tool-to-address-depression-in-a-primary-care-setting/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-customer-id-card-changes-for-the-2025-plan-year/?brand=medicare-network-insider" class="no-decoration"> <h4>Cigna Healthcare Medicare Advantage: Customer ID card changes for the 2025 plan year</h4> </a> <p class="date">October 17, 2024</p> <p>Effective for the 2025 plan year, Cigna HealthcareSM Medicare Advantage customer ID cards will no longer display the name and telephone number of the customer’s [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/cigna-healthcare-medicare-advantage-customer-id-card-changes-for-the-2025-plan-year/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/cigna-healthcare/welcome-to-the-provider-newsroom/?brand=medicare-network-insider" class="no-decoration"> <h4>Using the Provider Newsroom</h4> </a> <p class="date">October 11, 2024</p> <p>The Provider Newsroom is easy to navigate. Valuable information relevant to your practice is readily available and easy to access through our Provider Newsroom, designed [&hellip;] <a class="read_more" href="https://providernewsroom.com/cigna-healthcare/welcome-to-the-provider-newsroom/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/medicare-network-insider/hurricane-helene-and-hurricane-milton-important-information-for-health-care-providers/?brand=medicare-network-insider" class="no-decoration"> <h4>Hurricane Helene and Hurricane Milton: Important information for health care providers</h4> </a> <p class="date">October 8, 2024</p> <p>Cigna Healthcare is committed to supporting health care providers and their patients in the regions impacted by Hurricane Helene and Hurricane Milton. To ensure that [&hellip;] <a class="read_more" href="https://providernewsroom.com/medicare-network-insider/hurricane-helene-and-hurricane-milton-important-information-for-health-care-providers/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/cigna-healthcare/california-language-assistance-services-requirements/?brand=medicare-network-insider" class="no-decoration"> <h4>California language assistance services requirements</h4> </a> <p class="date">October 2, 2024</p> <p>California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we [&hellip;] <a class="read_more" href="https://providernewsroom.com/cigna-healthcare/california-language-assistance-services-requirements/?brand=medicare-network-insider"> Read more > </a></p> </div> <div class="article-card"> <a href="https://providernewsroom.com/evernorth/new-mexico-language-assistance-services-requirements/?brand=medicare-network-insider" class="no-decoration"> <h4>New Mexico language assistance services requirements</h4> </a> <p class="date">October 2, 2024</p> <p>New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing [&hellip;] <a class="read_more" href="https://providernewsroom.com/evernorth/new-mexico-language-assistance-services-requirements/?brand=medicare-network-insider"> Read more > </a></p> </div> </div> </div> </div> </div> </div> <div class="contact-us"> <div class="container-xxl"> <div class="row"> <div class="col-md-3"></div> <div class="col-md-6 text-center"> <h2>How are we doing?</h2> <p>Please let us know what you think of the Provider Newsroom information and news.</p> <a href="/contact" class="btn"> Contact Us </a> </div> </div> </div> </div> <footer> <div class="container-xxl"> <div class="row"> <div class="col-md-8"> <div class="footer-info"> <div class="policies healthcare"> <ul class="policies"> <li class="menu-item"><a href="https://www.cigna.com/legal/members/" target="_blank">Legal Notice</a></li> <li class="menu-item"><a href="https://www.cigna.com/legal/compliance/" target="_blank">Privacy Policy</a></li> </ul> </div> <p>All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group.</p> <p>© 2024 Cigna Healthcare</p> </div> </div> <div class="col"> <h4>Resources</h4> <div class="resources healthcare"> <ul class="navbar-nav mr-auto"> <a class="button" href="https://medicareproviders.cigna.com/" target="_blank">medicareproviders.cigna.com</a> <a class="button" href="https://www.hsconnectonline.com/login.aspx" target="_blank">HSConnect Provider Portal</a> <a class="button" href="https://medicareproviders.cigna.com/static/medicareproviders-cigna-com/docs/medicare-provider-manual.pdf" target="_blank">Provider Manual</a> <a class="button" href="https://medicareproviders.cigna.com/quick-reference-guide" target="_blank">Reference Guide</a> <a class="button" href="https://medicareproviders.cigna.com/forms" target="_blank">Precertification</a> <a class="button" href="https://medicareproviders.cigna.com/forms" target="_blank">Forms</a> <a class="button" href="https://hcpdirectory.cigna.com/web/public/consumer/directory/search?consumerCode=HDC056&#038;language=en-us" target="_blank">Provider directory</a> <a class="button" href="https://static.cigna.com/assets/chcp/resourceLibrary/medicalResourcesList/medicalDoingBusinessWithCigna/medicalDBwCCredentialRecredential.html" target="_blank">Join the Network</a> <a class="button" href="https://medicareproviders.cigna.com/ch-newsletter" target="_blank">Network Insider Archives</a> </ul> </div> </div> </div> </div> </footer> <script type="text/javascript" src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.2/dist/js/bootstrap.bundle.min.js?ver=6.6.1" id="theme-script-js"></script> <script type="text/javascript" src="//cdn.jsdelivr.net/npm/slick-carousel@1.8.1/slick/slick.min.js?ver=6.6.1" id="slider-script-js"></script> <script type="text/javascript" src="https://providernewsroom.com/wp-content/themes/Provider%20Communications%20Digital%20Newsroom/assets/js/main.js?ver=6.6.1" id="main-js-js"></script> </body> </html>

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