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data-l="es" class="wg-li weglot-lang weglot-language flag-0 es" data-code-language="es" role="option"><a title="Language switcher : Spanish" class="weglot-language-es" role="option" data-wg-notranslate="" href="https://ecovadis.com/es/glossary/sustainable-procurement-guide/">ES</a></li></ul></aside> <a href="https://www2.ecovadis.com/app-login" target="_blank" class="btn btn-link btn-default btn-brand login-button login-button-but-login-really" >SE CONNECTER</a> <a href="https://ecovadis.com/fr/contact-us/" target="_self" class="btn btn-link btn-default btn-brand login-button" >Contact</a> <button type="button" class="menu-toggle" aria-label="Menu toggle"> <span class="icon"> <span class="bar"></span> <span class="bar"></span> <span class="bar"></span> </span> </button> </div> </header> <main class="subpage"> <section class="top" > <div class="top-wrapper just-reveal jr-stagger jr-slide-bottom"> <h1 class="">Guide des achats responsables</h1> </div> <div class="background-image"> <img width="1280" height="550" src="https://ecovadis.com/wp-content/uploads/2020/02/sustainable-procurement-guide-1280x550.jpg" class="attachment-top_banner size-top_banner" alt="sustainable procurement guide" decoding="async" fetchpriority="high" /> </div> </section> <div id="content" tabindex="0" class="sr-only">Main content</div> <section class="white-background moved pt-0"> <div class="container"> <div class="introduction shift-up box-shadow rounded-border just-reveal jr-slide-bottom jr-stagger"> <div style="text-align: left"> <a href="https://ecovadis.com/fr/glossary/" class="breadcrumb-link"> Retour à la page du Glossaire </a> </div> <div class="container-content-wrapper"> <h2 style="text-align: left;">Pour commencer, les achats responsables</h2> <p style="text-align: left;">Comme pour toute nouvelle initiative, vous serez confronté à de nombreuses inconnues lorsque vous lancerez ou développerez votre programme d’achats responsables. Heureusement, des centaines d'entreprises se sont engagées sur cette voie avant vous, avec bon nombre des mêmes questions et problèmes.</p> <p style="text-align: left;">Vous trouverez ci-dessous un résumé des questions les plus fréquentes, ainsi que des liens vers les ressources, telles que notre blog et nos documents, où vous trouverez des réponses et des conseils.</p> </div> <p> </p> <div class="container-content-wrapper" style="text-align: left;"> <h3><strong>Pourquoi les achats responsables ? </strong></h3> <p>Comment les entreprises donnent-elles la priorité à la durabilité ? Quels sont les moteurs de valeur ? Les achats responsables représentent une tendance qui s'accélère, plus de 90 % des responsables achats des entreprises lui accordant une priorité essentielle ou très importante. Les moteurs sont centrés sur les économies de coûts ainsi que sur l'atténuation des risques, mais un nombre croissant d'entreprises réalisent des bénéfices en termes d'augmentation des ventes, de différenciation des offres, de renforcement de l'innovation dans la base d'approvisionnement et plus encore.</p> <p><em><span style="font-size: 14px;">Ressources :</span></em><br /> <span style="font-size: 14px;"><em>Découvrez les tendances et les perspectives : <a href="https://resources.ecovadis.com/sp-barometer/sustainable-procurement-barometer-2024" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://www2.ecovadis.com/l/151391/2017-02-06/9z85s/151391/31019/2017_HEC_EcoVadis_SP_Barometer_7th_Edition.pdf&source=gmail&ust=1562922829368000&usg=AFQjCNHpDOiAsBDZbTddNu66919enYZmRA">Le rapport de référence sur les achats responsables du Baromètre.</a></em></span><br /> <span style="font-size: 14px;"><em>Regardez la vidéo : Cinq responsables des marchés publics répondent à la question : <a href="https://resources.ecovadis.com/buyers/why-sustainable-procurement">« Pourquoi les Achats Responsables ? »</a></em></span><br /> <span style="font-size: 14px;"><em>Lire l'étude : <a href="https://resources.ecovadis.com/sustainable-procurement/4-hidden-risks-lurking-in-your-supply-chain" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://www2.ecovadis.com/l/151391/2016-05-12/wbrr/151391/7196/E_book_Ecovadis_Whitepaper_1_FINAL.pdf&source=gmail&ust=1562922829368000&usg=AFQjCNGUvNrhcMoJSrP9VNyPHcLpqu_hYg">Jouer avec le feu : 4 risques cachés dans la chaîne d'approvisionnement</a></em></span></p> <p dir="ltr"><span style="font-size: 14px;"><em>Regardez le webcast : <a href="https://resources.ecovadis.com/webinars/keeping-companies-awake-night-webinar" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://resources.ecovadis.com/webinars/keeping-companies-awake-night-webinar&source=gmail&ust=1562922829368000&usg=AFQjCNEEc2KxNIhyHQSzBO4H3HcvRqOzxg">Moteurs stratégiques des achats responsables</a> (partie 1 de la série « Naviguer dans les achats responsables »)</em></span></p> <p dir="ltr"> </div> <p> </p> <h3 class="container-content-wrapper" style="text-align: left;"><strong>Comment convaincre mon équipe de direction d'investir dans un programme d'achats responsables ?</strong></h3> <p class="container-content-wrapper" style="text-align: left;">Vous menez donc la charge pour créer une initiative d'achats responsables - vous devez maintenant recruter votre patron, votre équipe, votre conseil d'administration et d'autres personnes pour vous soutenir. Cela nécessitera non seulement de l'argent et des ressources, mais aussi du temps et peut impliquer de s'engager dans différentes parties de l'organisation et des processus d'achat.</p> <p style="text-align: left;"><em><span style="font-size: 14px;">Ressources :</span></em></p> <p class="container-content-wrapper" style="text-align: left;"><span style="font-size: 14px;"><em>Lisez le nouveau guide (de nos amis du SPLC) : <a href="https://resources.ecovadis.com/whitepapers-2/making-the-case-for-investing-in-sustainable-purchasing" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://resources.ecovadis.com/whitepapers-2/making-the-case-for-investing-in-sustainable-purchasing&source=gmail&ust=1562922829368000&usg=AFQjCNGEfKznJN3DaVC7Sr8w7AnLYihvIw">L'analyse de rentabilité pour l'investissement dans les achats responsables</a></em></span></p> <p class="container-content-wrapper" style="text-align: left;"><span style="font-size: 14px;"><em>Lisez le journal : <a href="https://resources.ecovadis.com/sustainable-procurement/5-step-guide-to-building-a-business-case-for-sustainable-procurement" target="_blank" rel="noopener">Cinq étapes pour établir le dossier commercial des achats responsables</a></em></span></p> <p> </p> <div class="container-content-wrapper" style="text-align: left;"> <h3><strong>Combien coûte un programme de surveillance des fournisseurs ? (ou « Combien pouvons-nous - organismes d'achat et fournisseurs - économiser avec une plate-forme de notation mutualisée ? »)</strong></h3> <p>Cette question est souvent posée en même temps que « Que puis-je faire en interne » et « Que dois-je externaliser ? » Voici quelques lignes directrices et outils que nous avons développés depuis 2007, en collaboration avec plus de 450 équipes de passation de marchés de multinationales, pour vous aider à mieux comprendre ces questions.</p> <p><em><span style="font-size: 14px;">Ressources :</span></em><br /> <em><span style="font-size: 14px;">Lire l'article du blog : <a href="https://blogspot.ecovadis.com/2016/02/how-much-does-supplier-csr-monitoring.html">Combien coûte un programme de surveillance des fournisseurs ?</a></span></em><br /> <em><span style="font-size: 14px;">(*Note - voir également le <a href="https://resources.ecovadis.com/sp-barometer/sustainable-procurement-barometer-2024" target="_blank" rel="noopener">rapport du Baromètre 2019</a> ci-dessus qui révèle un « piège de conformité » qui entrave l'engagement et finalement la « couverture », ainsi que la discussion sur les limites des programmes de type « SAQ » dont il faut se méfier).</span></em></p> </div> <p> </p> <div class="container-content-wrapper" style="text-align: left;"> <h3><strong>Comment puis-je inciter mes fournisseurs à obtenir des résultats constants et positifs en matière de durabilité ?</strong></h3> <p>La majorité des entreprises ne s'intéressent pas à l'évaluation des fournisseurs pour le plaisir d'évaluer, mais cherchent plutôt à apporter des améliorations, à réduire les risques et à favoriser l'innovation dans la chaîne d'approvisionnement. L'esprit de conformité permet rarement d'atteindre cet objectif. Le passage à une approche basée sur la performance peut amener les fournisseurs à s'approprier leurs performances et à apporter des améliorations et des innovations durables au réseau d'approvisionnement.</p> <p>Cinq éléments clés ont permis aux dirigeants de réorienter leurs programmes vers un état d'esprit axé sur la performance qui engage les fournisseurs dans une démarche d'achats responsables à long terme. Les entreprises en récoltent les fruits non seulement en réduisant les risques, en améliorant leur image de marque et en augmentant leurs revenus, mais aussi en améliorant leur impact global sur la planète et les communautés qu'elles touchent.</p> <p><em><span style="font-size: 14px;">Ressources :</span></em><br /> <em><span style="font-size: 14px;">Lire le document : <a href="https://resources.ecovadis.com/whitepapers">Au-delà de la conformité : 5 piliers de la création de valeur des achats responsables</a></span></em><br /> <em><span style="font-size: 14px;">Lire les articles du blog : <a href="https://blogspot.ecovadis.com/2012/05/sustainable-purchasing-and-supply.html">Cinq règles pour l'engagement des fournisseurs</a> et <a href="https://blogspot.ecovadis.com/2011/04/best-practices-for-supplier.html?q=sell+procurement+boss&view=magazine">Meilleures pratiques pour l'évaluation de la durabilité des fournisseurs</a></span></em></p> </div> <p> </p> <div class="container-content-wrapper" style="text-align: left;"> <h3><strong>Je procède déjà à des audits sur place. Pourquoi ai-je besoin d'une évaluation/suivi de la RSE ?</strong></h3> <p>Les preuves empiriques indiquent de manière écrasante qu'il existe une lacune importante pour faire des audits un outil réellement efficace de gestion des risques de la chaîne d'approvisionnement. Pour créer une véritable transparence sur le long terme et favoriser une amélioration significative des pratiques, il faut une approche plus globale <span style="font-size: 16px;">comprenant un programme d'évaluation et d'engagement à plusieurs niveaux</span>.</p> <p><em><span style="font-size: 14px;">Ressources : </span></em><br /> <em><span style="font-size: 14px;">Lire l'article du blog sur les audits (1ère partie) : <a href="https://blogspot.ecovadis.com/2016/03/limitations-and-evolving-role-of-on-site-supplier-audits.html">Les limites et l'évolution du rôle des audits de fournisseurs sur site : 4 raisons pour lesquelles ils commencent à manquer leur cible</a></span></em><br /> <em><span style="font-size: 14px;">Audits (partie 2) : <a href="https://blogspot.ecovadis.com/2016/05/part-2-maximizing-on-site-audits-multi.html?q=audits">Maximiser les audits sur place : Une approche multidimensionnelle de la gestion des performances des fournisseurs en matière de RSE</a></span></em></p> </div> <p> </p> <div class="container-content-wrapper" style="text-align: left;"> <h3><strong>Qu'en est-il de mes dépenses indirectes - Pourquoi devrais-je m'en inquiéter ? Comment y faire face ?</strong></h3> <p dir="ltr">Alors que la plupart des responsables des marchés publics concentrent leurs efforts de contrôle des risques et de la RSE sur les catégories de dépenses directes où leur expertise, leur contrôle et leur visibilité sont plus importants, les dépenses indirectes constituent un risque croissant. En moyenne, les dépenses indirectes représentent environ 27 % des dépenses totales et ne font qu'augmenter en raison de l'augmentation de l'externalisation et du recours aux ressources contractuelles. Cela continuera à entraîner une augmentation des dépenses dans les catégories de services indirects où les audits sur site ne sont pas appropriés dans la plupart des cas. Quels sont ces risques et que puis-je faire pour y remédier ?</p> <p dir="ltr"><em><span style="font-size: 14px;">Ressources :</span></em></p> <p dir="ltr"><em><span style="font-size: 14px;">Lire le <a href="https://resources.ecovadis.com/sustainable-procurement/addressing-csr-sustainability-goals-improved-indirect-spend-spend-matters-ecovadis" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://resources.ecovadis.com/sustainable-procurement/addressing-csr-sustainability-goals-improved-indirect-spend-spend-matters-ecovadis&source=gmail&ust=1562922829368000&usg=AFQjCNGRanUfBCNUHgcRq7ADsOC1BSQdNA">livre électronique sur les défis de la durabilité dans les catégories indirectes de la base d'approvisionnement</a> (par les experts en achats de Spend Matters)</span></em></p> <p dir="ltr"><em><span style="font-size: 14px;">Lire le <a href="https://resources.ecovadis.com/sustainable-procurement/unseen-sustainability-risk-indirect-spend" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://resources.ecovadis.com/sustainable-procurement/unseen-sustainability-risk-indirect-spend&source=gmail&ust=1562922829368000&usg=AFQjCNGVIkx7Y6hLHytsW1ueTGDqe4HZOw">briefing sur les défis de la durabilité dans les catégories indirectes</a></span></em></p> </div> <p> </p> <div class="container-content-wrapper" style="text-align: left;"> <h3><strong>Qu'en est-il des questionnaires d'auto-évaluation (SAQ) ? Nous avons déjà un programme...</strong></h3> <p>Alors que les risques liés à la chaîne d'approvisionnement continuent de proliférer dans de nombreux secteurs, les entreprises découvrent que les évaluer et les gérer seules - ainsi qu'aider leurs partenaires commerciaux à s'améliorer - est un défi considérable. Dans le même temps, la durabilité s'accélère en tant que créateur de valeur et/ou domaine de croissance stratégique dans de nombreuses industries. De nombreuses équipes d'achat commencent par tenter de rassembler leurs propres questionnaires d'auto-évaluation de la RSE des fournisseurs (SAQ). Mais pour que les entreprises puissent s'attaquer aux risques avec des résultats durables et profiter de ces opportunités, les outils et les pratiques d'évaluation de la RSE pour la base d'approvisionnement doivent également évoluer rapidement.</p> <p><em><span style="font-size: 14px;">Ressources :</span></em><br /> <em><span style="font-size: 14px;">Lisez le blog sur les raisons pour lesquelles la collecte de données <a href="https://resources.ecovadis.com/blog-ecovadis-9/sustainability-ratings-vs-self-assessment-csr-questionnaires" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://resources.ecovadis.com/blog-ecovadis-9/sustainability-ratings-vs-self-assessment-csr-questionnaires&source=gmail&ust=1562922829368000&usg=AFQjCNGnXJ08pbSK6GZ3ueLPl5Ogu2wL3Q">au moyen de questionnaires d'auto-évaluation ne suffit pas</a></span></em><br /> <em><span style="font-size: 14px;">Consultez la comparaison en 10 points : <a href="https://resources.ecovadis.com/ecovadis-solution-materials/why-ratings" target="_blank" rel="noopener">Comment les QAE se comparent-ils aux notations ?</a></span></em></p> </div> <p> </p> <div class="container-content-wrapper"> <h3 style="text-align: left;"><strong>Pourquoi EcoVadis ?</strong></h3> <p style="text-align: left;">Regardez la compilation des interviews vidéo : <a href="https://resources.ecovadis.com/buyers/procurement-practitioners-cpo-why-use-ecovadis">Cinq dirigeants répondent à la question « Pourquoi EcoVadis ? »</a></p> <p style="text-align: left;">Lire le blog : <a href="https://resources.ecovadis.com/sustainable-procurement/tools-tactics-drive-sustainable-procurement-roi-barometer-2019">Leçons des dirigeants : Outils et tactiques pour un retour sur investissement des achats responsables</a></p> <p style="text-align: left;">Parcourez la bibliothèque des affaires : <a href="https://resources.ecovadis.com/buyers">Sélection d'articles de centaines de leaders de 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