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How do I login to my webmail? - Krystal Hosting Knowledge Base

<!DOCTYPE html> <html lang="en"> <head> <title>How do I login to my webmail? - Krystal Hosting Knowledge Base</title> <meta name="description" content="Webmail provides a quick and secure way to check your email using a web browser. If you&apos;re having trouble logging in, you may find a fix here."> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="shortcut icon" href="https://files.helpdocs.io/8nzbvyta9f/favicon.svg"> <meta property="og:title" content="How do I login to my webmail?"> <meta property="twitter:title" content="How do I login to my webmail?"> <meta property="og:description" content="Webmail provides a quick and secure way to check your email using a web browser. If you&apos;re having trouble logging in, you may find a fix here."> <meta property="twitter:description" content="Webmail provides a quick and secure way to check your email using a web browser. If you&apos;re having trouble logging in, you may find a fix here."> <meta property="og:type" content="article"> <meta property="twitter:card" content="summary_large_image"> <meta property="og:image" content="https://files.helpdocs.io/8nzbvyta9f/articles/3rw3hhoqn2/1617100106688/webmailloginscreen.gif"> <meta property="twitter:image:src" content="https://files.helpdocs.io/8nzbvyta9f/articles/3rw3hhoqn2/1617100106688/webmailloginscreen.gif"> <meta property="og:url" content="https://help.krystal.io/getting-started/how-do-i-login-to-my-webmail"> <meta property="twitter:site" content="https://help.krystal.io"> <meta property="article:published_time" content="2019-02-08T13:02:41Z"> <meta property="article:modified_time" content="2023-06-30T16:21:08Z"> <meta property="og:site_name" content="Krystal Hosting"> <script type="application/ld+json">{"@context":"http://schema.org","@type":"TechArticle","articleBody":"It is possible to access your email accounts without having to configure an email program on your PC/Tablet/Phone. Webmail provides a quick and secure way to check your email using a web browser. If you've purchased both your domain and hosting from Krystal then your webmail can usually be accessed via https:// yourdomain /webmail e.g. if your domain is example.co.uk then you'll use https:// example.co.uk /webmail If your domain name does not resolve to our server's IP address (usually because your nameservers are not set to Krystal's), then you will not be able to access your webmail account using your domain name. In such cases, you should instead log in to webmail using https:// serverhostname /webmail Your server hostname is given in the welcome email you received when you joined Krystal. Setting up an email client. If you are looking to set up an email client program, on your phone, tablet, PC or Mac we have a separate article on configuring your email client as well as specific guides for different PC, Apple and Android email clients.","articleSection":"Getting Started","author":{"@type":"Person","image":"https://www.gravatar.com/avatar/c7d18870382596718fcad368bbae3ecd?d=mm\u0026s=150","name":"Ben Oates"},"dateCreated":"2019-02-08T13:02:41Z","dateModified":"2023-06-30T16:21:08Z","datePublished":"2019-02-08T13:02:41Z","headline":"How do I login to my webmail?","image":"https://files.helpdocs.io/8nzbvyta9f/articles/3rw3hhoqn2/1617100106688/webmailloginscreen.gif","mainEntityOfPage":"https://help.krystal.io/getting-started/how-do-i-login-to-my-webmail","publisher":{"@type":"Organization","logo":"https://files.helpdocs.io/8nzbvyta9f/logo.png?t=1669998786961","name":"krystal"},"thumbnailUrl":"https://files.helpdocs.io/8nzbvyta9f/articles/3rw3hhoqn2/1617100106688/webmailloginscreen.gif","url":"https://help.krystal.io/getting-started/how-do-i-login-to-my-webmail","version":23,"wordCount":177}</script> <link rel="canonical" href="https://help.krystal.io/getting-started/how-do-i-login-to-my-webmail"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/highlightjs-github-gist.min.css?v=1732636207"> <!-- [Begin] HelpDocs Required Additions --> <script src="https://cdn.helpdocs.io/js/jquery.min.js?v=1565690126"></script> <script src="https://cdn.helpdocs.io/js/tether.min.js?v=1565690126"></script> <script src="https://cdn.helpdocs.io/js/bootstrap.min.js?v=1565690126"></script> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/bootstrap.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/font-awesome.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/tether.min.css?v=1565690126"> <link rel="stylesheet" href="https://cdn.helpdocs.io/css/glyphicons.css?v=1565690126"> <!-- [End] HelpDocs Required Additions --> <link href="https://cdnjs.cloudflare.com/ajax/libs/magnific-popup.js/1.1.0/magnific-popup.min.css" type="text/css" rel="stylesheet"><script src="https://cdnjs.cloudflare.com/ajax/libs/magnific-popup.js/1.1.0/jquery.magnific-popup.min.js" type="text/javascript"></script><script type="text/javascript"> (function() { $(function() { $('#article img').each(function() { $(this).wrap('<a></a>'); $(this).parent().addClass('lightbox').attr('href', $(this).attr('src')); }); $('.lightbox').magnificPopup({ type: 'image', closeOnContentClick: true, mainClass: 'mfp-img-mobile', image: { verticalFit: true } }); }); })();</script> <!-- Google tag manager --> <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T6LWQLRB'); </script> <script> /* Method to remove potential duplicated articles */ (function() { $(function() { var seenURLs = []; var removeEls = []; $('.article-title-link').each(function(i, el) { var url = $(this).attr('href'); if (seenURLs.indexOf(url) > -1) { removeEls.push(el); return; } seenURLs.push(url); }); for (var i = 0; i < removeEls.length; i++) { $(removeEls[i]).remove(); } }); })(); /* * @name DoubleScroll * @desc displays scroll bar on top and on the bottom of the div * @requires jQuery * * @author Pawel Suwala - http://suwala.eu/ * @author Antoine Vianey - http://www.astek.fr/ * @version 0.5 (11-11-2015) * * Dual licensed under the MIT and GPL licenses: * http://www.opensource.org/licenses/mit-license.php * http://www.gnu.org/licenses/gpl.html * * Usage: * https://github.com/avianey/jqDoubleScroll */ (function( $ ) { jQuery.fn.doubleScroll = function(userOptions) { // Default options var options = { contentElement: undefined, // Widest element, if not specified first child element will be used scrollCss: { 'overflow-x': 'auto', 'overflow-y': 'hidden', 'height': '20px' }, contentCss: { 'overflow-x': 'auto', 'overflow-y': 'hidden' }, onlyIfScroll: true, // top scrollbar is not shown if the bottom one is not present resetOnWindowResize: false, // recompute the top ScrollBar requirements when the window is resized timeToWaitForResize: 30 // wait for the last update event (usefull when browser fire resize event constantly during ressing) }; $.extend(true, options, userOptions); // do not modify // internal stuff $.extend(options, { topScrollBarMarkup: '<div class="doubleScroll-scroll-wrapper"><div class="doubleScroll-scroll"></div></div>', topScrollBarWrapperSelector: '.doubleScroll-scroll-wrapper', topScrollBarInnerSelector: '.doubleScroll-scroll' }); var _showScrollBar = function($self, options) { if (options.onlyIfScroll && $self.get(0).scrollWidth <= $self.width()) { // content doesn't scroll // remove any existing occurrence... $self.prev(options.topScrollBarWrapperSelector).remove(); return; } // add div that will act as an upper scroll only if not already added to the DOM var $topScrollBar = $self.prev(options.topScrollBarWrapperSelector); if ($topScrollBar.length == 0) { // creating the scrollbar // added before in the DOM $topScrollBar = $(options.topScrollBarMarkup); $self.before($topScrollBar); // apply the css $topScrollBar.css(options.scrollCss); $(options.topScrollBarInnerSelector).css("height", "20px"); $self.css(options.contentCss); // bind upper scroll to bottom scroll $topScrollBar.bind('scroll.doubleScroll', function() { $self.scrollLeft($topScrollBar.scrollLeft()); }); // bind bottom scroll to upper scroll var selfScrollHandler = function() { $topScrollBar.scrollLeft($self.scrollLeft()); }; $self.bind('scroll.doubleScroll', selfScrollHandler); } // find the content element (should be the widest one) var $contentElement; if (options.contentElement !== undefined && $self.find(options.contentElement).length !== 0) { $contentElement = $self.find(options.contentElement); } else { $contentElement = $self.find('>:first-child'); } // set the width of the wrappers $(options.topScrollBarInnerSelector, $topScrollBar).width($contentElement.outerWidth()); $topScrollBar.width($self.width()); $topScrollBar.scrollLeft($self.scrollLeft()); } return this.each(function() { var $self = $(this); _showScrollBar($self, options); // bind the resize handler // do it once if (options.resetOnWindowResize) { var id; var handler = function(e) { _showScrollBar($self, options); }; $(window).bind('resize.doubleScroll', function() { // adding/removing/replacing the scrollbar might resize the window // so the resizing flag will avoid the infinite loop here... clearTimeout(id); id = setTimeout(handler, options.timeToWaitForResize); }); } }); } }( jQuery )); $(document).ready(function() { $('.double-scroll').doubleScroll(); }); </script> <style> @import url('https://cdn.krystal.io/fonts/email-fonts.css'); /* General */ details { background-color: #e398ea; border-radius: 25px; padding: 10px;. } body { background: #F6F7F9; min-height: 100%; overflow-x: hidden; font-family: 'Borna', sans-serif; font-weight: 400; font-style: normal; -webkit-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; text-rendering: optimizeLegibility; -webkit-font-feature-settings: "pnum"; font-feature-settings: "pnum"; font-variant-numeric: proportional-nums; color: #4D5A6D; } .category-title { color: #FFFFFF; background: #182229; padding: 1px 5px; font-size: 0.8em; display: inline-block; border-radius: 3px; font-weight: normal; } header>.container-fluid { margin: 0; padding: 0; } .large-heading-text { font-weight: 600; margin-bottom: 1em; } .hvr-card { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; overflow-x: hidden; transition: box-shadow 0.5s ease; margin-bottom: 2rem; } .hvr-card:hover { box-shadow: 0 5px 10px 0 rgba(0, 0, 0, 0.10) } .card-block { padding: 1em 1em 0em 1em; min-height: 270px; } a.card-link > .card-block { display: flex; flex-direction: column; } a.card-link .card-description { flex-grow: 1; } #article a { color: #3E4856 !important; } #home .card-block { min-height: 435px; } #related .card-block, #search-articles .card-block { min-height: 0px !important; } .card-title { font-size: 20px; color: #182229; /* CHANGE TO DYNAMIC */ } .card-link:hover { text-decoration: none; } .card-link:focus { text-decoration: none; } .card-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .small-capital-text { font-size: 0.9rem; font-weight: 600; color: #4D5A6D; text-transform: uppercase; } .small-capital-text a { color: #4D5A6D; /* CHANGE TO DYNAMIC */ text-decoration: none; } .author-text span:first-of-type { padding-left: 0.5em; } .author-text { border-top: 1px solid rgba(0, 0, 0, 0.06); padding-top: 1em; } .card-link p.author-text { margin-bottom: 0; } .author-image { max-height: 30px; display: inline-block; border-radius: 4px; border: 2px solid white; } .author-image:not(:first-of-type) { margin-left: -10px; } /* Header Navigation Bar */ .top-bar{ background: #1e1b3d; color: #fff; padding-bottom: 8px; padding-top: 8px; font-size: 0.8em; } .top-bar-title{ color: hsla(0,0%,100%,.5); font-weight: bold; } /* Header */ @media only screen and (min-device-width: 320px) { .navbar { margin-left: -15px; margin-right: -15px; } } @media only screen and (min-width: 481px) { .navbar { margin-left: -30px; margin-right: -30px; } } .bg-faded { height: 170px; background-color: #FF519E; /* CHANGE TO DYNAMIC */ padding: 30px 45px; } .navbar-brand>span { color: white; /* CHANGE TO DYNAMIC */ font-weight: 600; } .nav-items { float: right; } @media only screen and (min-device-width: 0px) and (max-device-width: 480px) { li.custom-link, li.statuspage { display: none; } } .navbar-light .navbar-nav .nav-link { color: rgba(255, 255, 255, .7); /* CHANGE TO DYNAMIC */ transition: color 0.25s ease; } .navbar-light .navbar-nav .nav-link:hover { color: rgba(255, 255, 255); /* CHANGE TO DYNAMIC */ } .btn.btn-primary.btn-contact { background-color: white; border: none; color: #3E4856; /* CHANGE TO DYNAMIC */ box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); top: 0px; transition: box-shadow 0.5s ease; } .btn.btn-primary.btn-contact:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown { text-transform: uppercase; background-color: white; color: #ff519e; /* CHANGE TO DYNAMIC */ padding: 0.3em 1em 0.3em 1em; border-radius: 4px; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); transition: box-shadow 0.5s ease; } #lang-dropdown:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown:before { width: 20px; content: ""; background-image: url('https://files.helpdocs.io/C40DJRPqlj/articles/uTwGKeIXki/1526803942629/world-icon-svg'); /* CHANGE TO DYNAMIC */ background-repeat: none; height: 20px; margin: 0.2em 0.5em 0 0; float: left; } .dropdown-menu { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); border: none; } /* Search */ #instant-search input { margin-top: -2em; border-radius: 4px; padding: 1em; background-color: rgb(255, 255, 255); border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); -webkit-appearance: none; width: 100%; display: block; transition-property: box-shadow; transition-duration: .5s; transition-timing-function: ease; font-size: 1.3rem; } #instant-search input::placeholder { color: #111; } #instant-search input:focus { box-shadow: 0 2px 30px 0 rgba(0, 0, 0, 0.20); -webkit-appearance: none; outline: none; caret-color: #FF519E; /* CHANGE TO DYNAMIC */ } #searchresults { margin-top: -0.2em; } #search-container .fa { float: right; margin-right: 1em; margin-top: -2em; font-size: 1.15em; position: relative; z-index: 2; color: grey; } #hits { background-color: white; padding: 0 1em; box-shadow: 0 4px 4px 0 rgba(0, 0, 0, 0.16); border-radius: 0 0 4px 4px; } .search-article-title { font-size: 20px; color: #3E4856; /* CHANGE TO DYNAMIC */ } .search-article-link:hover { text-decoration: none; } .search-article-link:focus { text-decoration: none; } .search-article-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .search-article-row:last-of-type hr { display: none; } /* Content */ #content { max-width: 1500px; display: block; margin: 0 auto; padding: 4em 0 0 0; } /* Categories */ #categories { margin-top: 2em; } #breadcrumbs { font-size: 14px; } #breadcrumbs a { margin-left: 3px; margin-right: 3px; } #breadcrumbs a:first-of-type { margin-left: 0; } .category-icon { max-height: 70px; color: #4D5A6D; /* CHANGE TO DYNAMIC */ padding-bottom: 1.15em; } /* Category page */ #subcategories { margin: 0em -12em 2em -12em; background-color: rgba(0, 0, 0, 0.02); border-radius: 4px; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding: 1em 11em; } #subcategories .card { margin-bottom: 1em; } /* Article */ .full-article-card { border: 0px solid rgba(0, 0, 0, 0); border-radius: 4px; padding: 1.5em 2em; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); background-color: white; width: 100%; max-width: 1000px; margin: 0 auto; /* Center align the element horizontally */ } .full-article-author-meta { background-color: rgba(0, 0, 0, 0.02); padding: 1em 2em; margin: 2em -2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } .full-article-author-image { border-radius: 4px; max-height: 40px; display: inline-block; } #article .p:not(.meta), #article .card-block #htmlWithToc p:not(.meta) { font-size: 17px; } #article h3, h4, h5 { margin: 1.1em 0 0.5em 0; } #article table { margin: 2em -3em; display: block; overflow-x: auto; } #article thead { background-color: rgba(0, 0, 0, 0.03); border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } #article th { padding: 1em; text-align: left; font-weight: 600; } #article tr:nth-child(even) { background-color: rgba(0, 0, 0, 0.02); } #article td { padding: 1em; border-right: 1px solid rgba(0, 0, 0, 0.06); font-size: 14px; min-width: 15em; } #article table>tbody>tr>td>pre { border-top: none; border-bottom: none; border-radius: 4px; margin: 0; padding: 1em; } #article ol { counter-reset: li; margin-left: 0; padding-left: 0; margin-top: 0; margin-bottom: 1rem; } #article ol>li { position: relative; margin: 0 0 6px 2em; padding: 0.3em 8px; list-style: none; } #article ol>li:before { /* color: #e80074; border-color: #ec0e79; background-color: #ffeaf4; */ color: #4D5A6D; border-color: #4D5A6D; background-color: #F6F7F9; content: counter(li); counter-increment: li; position: absolute; top: 0.1em; left: -2em; box-sizing: border-box; width: 1.5em; height: 1.5em; margin-right: 0.2em; margin-top: 0.4em; border-style: none; border-radius: 50%; line-height: 1.4em; text-align: center; } #article ol ol>li:before { content: counter(li, lower-latin); } #article ol ol ol>li:before { content: counter(li, lower-roman); } #article ul { list-style: none; padding: 0; font-size: 17px; margin: 1em 0; } #article ul>li { padding-left: 1em; text-indent: -.7em; } #article ul>li::before { content: "•"; padding-right: 0.25em; position: relative; top: 0.10em; font-size: 1.5em; /* color: #FF519E; */ color: #4D5A6D; } #article ul ul { margin: 0; } #article img { max-width: 100%; } #article pre { background-color: rgba(0, 0, 0, 0.03); padding: 2em 2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; } #article pre:before { content: attr(data-content); display: table; clear: both; text-transform: uppercase; font-size: 10px; padding-bottom: 1em; font-weight: 700; color: rgba(0, 0, 0, 0.20); } #article .tip-callout { background-color: #ddf5ff; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .tip-callout:before { content: '\f075'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #36c6fe; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .tip-callout a { color: #0a769e; font-weight: bold; text-decoration: none; text-indent: initial; } #article .tip-callout a:hover { cursor: pointer; } #article .note-callout { background-color: #fff5dd; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .note-callout:before { content: '\f05a'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #ffbc00; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .note-callout a { color: #c1961d; font-weight: bold; text-decoration: none; text-indent: initial; } #article .note-callout a:hover { cursor: pointer; text-decoration: underline; } #article .warning-callout { background-color: #ffd8d8; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .warning-callout:before { content: '\f071'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #ff0000; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .warning-callout a { color: #b51212; font-weight: bold; text-decoration: none; text-indent: initial; } #article .warning-callout a:hover { cursor: pointer; } #article .inline-code { color: #383a3c; } #article blockquote { background-color: rgba(0, 0, 0, 0.03); margin: 2em -3em; padding: 2em 3em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; font-style: italic; } #article a { color: #3E4856; font-weight: 600; } #article a:after { content: '\00a0 \f08e'; font-family: FontAwesome; font-size: .75em; } #article #feedback { background-color: rgba(0, 0, 0, 0.02); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; padding: 0em 1em 1em 1em; width: 100%; } #article a.lightbox:after, #breadcrumbs a:after { content: ''; } #article #feedback h3 { text-align: center; font-weight: 500; } #article #feedback .btn-group { width: 100%; } #article #feedback .btn-group .btn { width: 33%; opacity: 0.6; transition: opacity 0.5s ease; } #article #feedback .btn-group .btn:hover { opacity: 1; } #article #feedback .thanks { text-align: center; } #article #feedback i { display: block; } #article #related { text-align: center; background-color: rgba(0, 0, 0, 0.02); border-radius: 4px; border: 1px solid rgba(0, 0, 0, 0.06); padding: 0em 1em 1em 1em; } #article #related>ul { list-style: none; } #article #related>ul>li { padding-left: 0; } #article #related ul>li::before { display: none; } @media only screen and (min-width: 70em) #article #toc { position: fixed !important; width: 300px; top: 200px; left: 30px; max-height: 500px; overflow-y: scroll; } @media only screen and (min-width: 95em) { #article #toc { position: fixed !important; width: 300px !important; top: 200px !important; left: 30px !important; max-height: 500px !important; overflow-y: scroll !important; } } #article #toc { padding: 20px; margin-bottom: 1em; background-color: rgba(0, 0, 0, 0.03); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; } #article #toc .card.responsive-toc { padding: 20px; margin-bottom: 1em; background-color: rgba(0, 0, 0, 0.03); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; } #article #toc::before { font-size: 20px; font-weight: 600; } #article #toc ul { margin: 0; } #article #toc>ul li { margin-top: 0; list-style: none; /* color: #FF519E; */ color: #4D5A6D; } /* Contact Form */ #contact-modal .modal-content { border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); } #contact-modal .btn-primary { background-color: #182229; /* CHANGE TO DYNAMIC */ border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); } #contact-modal ul.ticket-deflection-results { list-style: none; padding-left: 5px; text-transform: uppercase; font-size: 0.8em; } /* Krystal Overrides */ #article ol > li br { display: block; width: 10px; height: 1px; content: ' '; margin-top: 10px; } body { font-size: 1.1em } a, a:hover { transition: all .3s; } /*#content { max-width: 1200px; }*/ /*#main {border-bottom:50px solid #333} #main:after {content: "© Krystal Hosting Ltd 2003–2019";position: absolute;color: #fff;font-size: 15px;left: 40px;margin-top: 12px;}*/ #header { height: 240px; /* Old styles background: #3a50b3; background: -moz-linear-gradient(45deg, #3a50b3 0%, #7c1d83 99%); background: -webkit-linear-gradient(45deg, #3a50b3 0%, #7c1d83 99%); background: linear-gradient(45deg, #3a50b3 0%, #7c1d83 99%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#3a50b3', endColorstr='#7c1d83', GradientType=1); 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height: 0; overflow: hidden; } #header, #related, #feedback, #breadcrumbs, #disqus_thread, .hd-admin-bar, hr { display: none; } p, address, li, dt, dd, blockquote { font-size: 100% } code, pre { font-family: "Courier New", Courier, mono; } ul, ol { list-style: square; margin-left: 18pt; margin-bottom: 20pt; } li { line-height: 1.6em; } } </style> <meta property="hd-render" content="hbs"> </head> <body data-article-id="3rw3hhoqn2" data-category-id="sey519qf5v" data-search-term="undefined" data-original-search-term="undefined" data-search-result-count="undefined" data-language-code="" data-default-language-code="en" data-account-id="8nzbvyta9f" data-domain="help.krystal.io" data-home-path="/" data-search-placeholder="Help me with..." data-see-more-results-string="See more results" data-all-categories-string="All categories" data-category-title="Getting Started" data-no-articles-found-string="No articles found" > <div id="main" data-hd-template="customhbs"> <!--<div class="top-bar"> <div class="container"> <span class="top-bar-title">Sales:</span> 0208 050 1337 </div> </div>--> <div id="header"> <div class="container-fluid"> <nav class="navbar navbar-light bg-faded"> <a class="navbar-brand" href="/" aria-label="Back to home"> <span> <img class="img-responsive logo" src="https://files.helpdocs.io/8nzbvyta9f/logo.png?t=1669998786961"> Krystal Hosting </span> </a> <div class="spacer"></div> <div class="nav-items"> <ul class="nav navbar-nav"> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/client/" target="_blank" rel="noopener"> Client Login </a> </li> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/contact" target="_blank" rel="noopener"> Contact Us </a> </li> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/" target="_blank" rel="noopener"> Back to Krystal </a> </li> <li class="nav-item"> <a id="contact-modal-trigger" class="btn btn-primary btn-contact nav-link" href="#" data-toggle="modal" data-target="#contact-modal" data-popup-trigger="contact-modal" >Contact</a> </li> </ul> </div> </nav> </div> <div id="search-container" class="container-fluid search-responsive"> <div class="row"> <div class="col-xs-12 col-md-6 offset-md-3"> <div id="instant-search"> <form action="/search" method="GET"> <input id="hd-query" name="query" placeholder="Help me with..." aria-label="Help me with"> </form> </div> <span class="fa fa-search"></span> </div> </div> </div> <div id="searchresults" class="container-fluid"> <div id="articles" class="row"> <div class="col-xs-12 col-md-6 offset-md-3 col-lg-6 offset-lg-3"> <div id="hits"></div> </div> </div> </div> </div> <div class="container-fluid"> <div id="content"> <style> #toc::before { content: 'Table of Contents' !important; } </style> <div id="article"> <div id="meta" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <p id="breadcrumbs" class="small-capital-text"> <a href="/"> All Categories </a> > <a href="/getting-started" aria-label="Getting Started"> <span property="name">&#8203;Getting Started</span> </a> </li> > How do I login to my webmail? </p> </div> </div> <div id="body" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <div class="full-article-card"> <div class="card-block"> <h1 class="full-article-title">How do I login to my webmail?</h1> <p class="meta small-capital-text full-article-author-meta author-text"> <img class="img-fluid full-article-author-image" src="https://www.gravatar.com/avatar/c7d18870382596718fcad368bbae3ecd?d=mm&amp;s=150"> <span class="text-muted"> Updated 1 year ago by Ben Oates </span> </p> <p>It is possible to access your email accounts without having to configure an email program on your PC/Tablet/Phone. Webmail provides a quick and secure way to check your email using a web browser.</p><p>If you&#39;ve purchased both your domain and hosting from Krystal then your webmail can usually be accessed via https://<strong>yourdomain</strong>/webmail</p><p>e.g. if your domain is <strong>example.co.uk</strong> then you&#39;ll use https://<strong>example.co.uk</strong>/webmail</p><p></p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/3rw3hhoqn2/1617100106688/webmailloginscreen.gif"/></figure><div class="note-callout">If your domain name does not resolve to our server&#39;s IP address (usually because your nameservers are not set to Krystal&#39;s), then you will not be able to access your webmail account using your domain name. In such cases, you should instead log in to webmail using https://<strong>serverhostname</strong>/webmail<br/><br/>Your server hostname is given in the welcome email you received when you joined Krystal.</div><h4 id="setting_up_an_email_client">Setting up an email client</h4><p>If you are looking to set up an email client program, on your phone, tablet, PC or Mac we have a separate article on <a href="/email/configure-your-email-client">configuring your email client</a> as well as <a href="https://krystal.help/mail-clients">specific guides for different PC, Apple and Android email clients</a>.</p><p></p> </div> <hr/> <div id="feedback" class="card-block" data-thanks="Got it!"> <h3>How did we do?</h3> <div class="btn-group" role='group' aria-label='Feedback'> <button class="feedback-positive btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M13.6 18.8a79.3 79.3 0 0 1-6.3-7.3 5.4 5.4 0 0 1 .6-7.6 4 4 0 0 1 4.4-.4c.9.5 1.4 1.2 1.8 2 .2.3.6.3.8 0 .4-.9 1-1.6 2-2a4 4 0 0 1 3.7 0c2.8 1.7 3.1 5.8 1 8a83.7 83.7 0 0 1-6.1 7.3c-.6.5-1.4.5-2 0zm21 .6c-2.5-2.7-4.5-5-6.3-7.6a5.8 5.8 0 0 1 .6-7.9c1.3-1 3-1.2 4.4-.3.9.4 1.4 1.1 1.8 2 .2.3.6.3.8 0 .4-1 1-1.7 2-2.1 1.2-.7 2.6-.7 3.7 0 2.8 1.7 3.1 6 1 8.4a86 86 0 0 1-6.1 7.5c-.6.6-1.4.6-2 0z" fill="#F71272"/> <path d="M10 28c0-1.6 5.9 4.7 15 4.7S40 26 40 28s-5.3 14.8-15 14.8S10 29.6 10 28z" fill="#866B21"/> </g> </svg> </button> <button class="feedback-neutral btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M16.6 20.7c2.5 0 4.6-3.5 4.6-6 0-2.6-2-5.7-4.6-5.7-2.5 0-4.6 3.1-4.6 5.7 0 2.5 2 6 4.6 6zm17 0c2.5 0 4.6-3.5 4.6-6 0-2.6-2-5.7-4.6-5.7-2.5 0-4.6 3.1-4.6 5.7 0 2.5 2 6 4.6 6z" fill="#866B21"/> <path d="M13.7 35.9h24" stroke="#866B21" stroke-width="4" stroke-linecap="round"/> </g> </svg> </button> <button class="feedback-negative btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M17.7 27.4c3-.8 6.1-4.3 5.3-7.3-.8-3-1.5 1.3-6.5 2.7-5 1.3-8-2-7.2 1 .8 3 5.4 4.4 8.4 3.6zM25 35c-3.1 0-7 2.5-7 5.6 0 3 1.8-.8 7-.8s7.2 3.9 7.2.8c0-3-4.1-5.6-7.2-5.6zm7.8-7.6c-3-.8-6.2-4.3-5.4-7.3.8-3 1.6 1.3 6.6 2.7 5 1.3 8-2 7.2 1-.8 3-5.5 4.4-8.4 3.6z" fill="#866B21"/> </g> </svg> </button> </div> </div> <hr/> <div id="related" class="card-block"> <h3>Related Articles</h3> <ul> <li> <a href="/getting-started/how-do-i-login-to-my-hosting-s-c-panel-control-panel">How do I login to my hosting&apos;s cPanel control panel?</a> </li> <li> <a href="/getting-started/how-do-i-login-to-my-krystal-client-area-using-identity">How do I login to my Krystal Client Area using Krystal Identity?</a> </li> <li> <a href="/reseller-guides/how-do-i-access-whm-web-host-manager">How do I access WHM (Web Host Manager)?</a> </li> </ul> </div> </div> </div> </div> </div> <script> (function() { $(function() { $('#article pre').each(function(i, el) { $el = $(el); 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