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실시간 채팅 기능 | Odoo

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href="/ko_KR"><span class="visually-hidden sr-only">Odoo</span></a> <a href="#" role="button" class="o_mobile_menu_toggle d-inline-block d-lg-none"> <i class="fa fa-bars" focusable="false"></i><span class="visually-hidden sr-only">메뉴</span> </a> <ul class="o_header_buttons list-unstyled"> <li class="nav-item d-lg-none me-auto"> <a class="nav-link text-whatsapp ps-0 py-2" href="https://wa.me/85264491993"> <i class="fa fa-whatsapp fs-4 align-middle mt-n1 me-2"></i><small>WhatsApp</small> </a> </li> <li class="o_wsale_my_cart nav-item me-lg-0 d-none"> <a href="/ko_KR/shop/cart" class="nav-link px-1" aria-label="Shopping Cart"> <i class="fa fa-shopping-cart"></i><sup class="my_cart_quantity rounded-pill bg-o-color-1 ms-1 py-1 px-2"></sup> </a> </li> <li class="nav-item o_no_autohide_item"> <a href="/web/login" class="nav-link">로그인</a> </li> <li class="nav-item o_no_autohide_item"><a class="btn btn-primary btn-sm text-nowrap trial_link" href="/ko_KR/trial?selected_app=im_livechat">무료 체험하기</a> </li> </ul> <ul class="o_primary_nav"> <li class="dropdown"> <a href="#" data-bs-toggle="dropdown" data-bs-display="static" aria-expanded="false" class="dropdown-toggle"> <span class="o_app_name_title"> 실시간 채팅 </span> </a> <div class="start-0 dropdown-menu o_secondary_nav" data-bs-parent="o_primary_nav"> <div class="container"> <div class="row"> <div class="col-lg-3 o_finance_apps "> <div class="o_nav_app_family">재무 관리</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/accounting">회계</a></li> <li><a class="dropdown-item" href="/ko_KR/app/invoicing">청구서 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/expenses">비용 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/spreadsheet">스프레드시트 (BI)</a></li> <li><a class="dropdown-item" href="/ko_KR/app/documents">문서 </a></li> <li><a class="dropdown-item" href="/ko_KR/app/sign">전자 서명</a></li> </ul> </div> <div class="col-lg-3 o_sale_apps "> <div class="o_nav_app_family">판매</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/crm">CRM</a></li> <li><a class="dropdown-item" href="/ko_KR/app/sales">판매</a></li> <li><a class="dropdown-item" href="/ko_KR/app/point-of-sale-shop">POS 스토어</a></li> <li><a class="dropdown-item" href="/ko_KR/app/point-of-sale-restaurant">POS 레스토랑</a></li> <li><a class="dropdown-item" href="/ko_KR/app/subscriptions">구독</a></li> <li><a class="dropdown-item" href="/ko_KR/app/rental">렌탈</a></li> </ul> </div> <div class="col-lg-3 o_website_apps "> <div class="o_nav_app_family">웹사이트</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/website">웹사이트 빌더</a></li> <li><a class="dropdown-item" href="/ko_KR/app/ecommerce">이커머스</a></li> <li><a class="dropdown-item" href="/ko_KR/app/blog">블로그</a></li> <li><a class="dropdown-item" href="/ko_KR/app/forum">포럼</a></li> <li><a class="dropdown-item" href="/ko_KR/app/live-chat">실시간 채팅 </a></li> <li><a class="dropdown-item" href="/ko_KR/app/elearning">온라인 학습 관리</a></li> </ul> </div> <div class="col-lg-3 o_inventory_apps "> <div class="o_nav_app_family">공급망</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/inventory">재고 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/manufacturing">제조 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/plm">제품 수명주기 관리 (PLM)</a></li> <li><a class="dropdown-item" href="/ko_KR/app/purchase">매입</a></li> <li><a class="dropdown-item" href="/ko_KR/app/maintenance">유지관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/quality">품질</a></li> </ul> </div> </div> <div class="row"> <div class="col-lg-3 o_hr_apps "> <div class="o_nav_app_family">인적자원 관리</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/employees">직원</a></li> <li><a class="dropdown-item" href="/ko_KR/app/recruitment">채용</a></li> <li><a class="dropdown-item" href="/ko_KR/app/time-off">휴가 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/appraisals">인사 평가</a></li> <li><a class="dropdown-item" href="/ko_KR/app/referrals">인재 추천</a></li> <li><a class="dropdown-item" href="/ko_KR/app/fleet">차량 관리</a></li> </ul> </div> <div class="col-lg-3 o_marketing_apps "> <div class="o_nav_app_family">마케팅</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/social-marketing">소셜 마케팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/email-marketing">이메일 마케팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/sms-marketing">SMS 마케팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/events">행사</a></li> <li><a class="dropdown-item" href="/ko_KR/app/marketing-automation">마케팅 자동화</a></li> <li><a class="dropdown-item" href="/ko_KR/app/surveys">설문 조사</a></li> </ul> </div> <div class="col-lg-3 o_services_apps "> <div class="o_nav_app_family">서비스</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/project">프로젝트</a></li> <li><a class="dropdown-item" href="/ko_KR/app/timesheet">작업 기록</a></li> <li><a class="dropdown-item" href="/ko_KR/app/field-service">현장 서비스</a></li> <li><a class="dropdown-item" href="/ko_KR/app/helpdesk">헬프데스크</a></li> <li><a class="dropdown-item" href="/ko_KR/app/planning">일정 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/appointments">일정 예약</a></li> </ul> </div> <div class="col-lg-3 o_productivity_apps "> <div class="o_nav_app_family">생산성</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/discuss">메일 및 채팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/approvals">전자 결재</a></li> <li><a class="dropdown-item" href="/ko_KR/app/iot">IoT</a></li> <li><a class="dropdown-item" href="/ko_KR/app/voip">VoIP</a></li> <li><a class="dropdown-item" href="/ko_KR/app/knowledge">지식 센터</a></li> <li><a class="dropdown-item" href="/ko_KR/app/whatsapp">WhatsApp</a></li> </ul> </div> </div> </div> <span class="o_store_link d-md-flex justify-content-md-center"> <a class="mx-md-3 px-3 dropdown-item" href="https://apps.odoo.com/apps/modules"><i class="fa fa-cube fa-fw me-2"></i> 타사 앱</a> <a class="mx-md-3 px-3 dropdown-item" href="/ko_KR/app/studio"><i class="fa fa-pencil fa-fw me-2"></i>Odoo 스튜디오</a> <a href="https://www.odoo.sh" class="mx-md-3 px-3"><i class="fa fa-cloud fa-fw me-2"></i>Odoo 클라우드 플랫폼</a> </span> </div> </li> <span class="border-end border-default me-lg-2 d-none d-lg-inline"></span> <li role="presentation" class="nav-item "> <a role="menuitem" href="/ko_KR/app/live-chat" class="nav-link "> <span>개요</span> </a> </li> <li role="presentation" class="nav-item "> <a role="menuitem" href="/ko_KR/app/live-chat-features" class="nav-link active"> <span>기능</span> </a> </li> </ul> </div> </header> <main> <div id="wrap" class="oe_structure"> <section class="s_affix"> <div class="container"> <div class="row"> <div class="col-lg-3 d-print-none d-none d-lg-block" role="complementary"> <nav id="features_affix"></nav> </div> <div class="col-lg-9" role="main"> <section> <h2>채널</h2> <div class="row"> <div class="col-md-6"> <h4>다중 채널</h4> <p>여러 개의 실시간 채팅 채널을 설정하여 비즈니스 또는 웹사이트의 다양한 측면을 효과적으로 관리하세요. 고객 지원, 잠재고객 생성, 행사 또는 채용과 같은 특정 요구 사항을 처리하도록 각 채널을 할당할 수 있습니다.</p> </div> <div class="col-md-6"> <h4>커스터마이징</h4> <p>색상 및 콘텐츠 기본값을 조정하여 회사의 브랜드 및 톤에 가장 잘 어울리도록 실시간 채팅 채널 버튼과 창을 맞춤 설정할 수 있습니다.</p> </div> <div class="col-md-6"> <h4>위젯</h4> <p>간단한 통합을 통해 Odoo 웹사이트에 라이브 채팅을 원활하게 통합하거나, 임베드 가능한 웹사이트 위젯을 사용하여 타사(Odoo가 아닌) 웹사이트에 추가할 수 있습니다.</p> </div> </div> </section> <section> <h2>방문자 정보</h2> <div class="row"> <div class="col-md-6"> <h4>채팅 요청 보내기</h4> <p>현재 웹사이트 방문자 목록을 확인하고 맞춤형 채팅 요청을 보내세요.</p> </div> <div class="col-md-6"> <h4>최근 페이지/제품 조회</h4> <p>사이트 방문자가 가장 최근에 본 페이지와 제품 목록을 확인하여 그들의 니즈와 경험에 대한 귀중한 인사이트를 얻을 수 있습니다. 또한 방문자가 사이트를 방문한 횟수를 추적하여 참여 수준을 측정할 수도 있습니다.</p> </div> </div> </section> <section> <h2>리포트 기능</h2> <div class="row"> <div class="col-md-6"> <h4>세션 히스토리</h4> <p>전체 실시간 채팅 대화의 자세한 내역에 접근할 수 있습니다. 대화 내용, 참여자, 날짜, 소요 시간, 평가 등 모든 내용을 확인하세요.</p> </div> <div class="col-md-6"> <h4>세션 통계</h4> <p>대화 상호 작용 비율, 지속 시간, 성공률 및 기타 지표를 확인하세요. '평가되지 않은 세션', '방문자 익명 여부', '방문자 만족도' 등의 다양한 측정값을 활용하여 특정 기준에 따라 보고서를 맞춤 설정할 수 있습니다.</p> </div> <div class="col-md-6"> <h4>작업자 분석</h4> <p>상담원이 참여한 대화 수, 응답 시간, 각 대화의 지속 시간 등의 메트릭을 추적하여 실시간 채팅 상담원의 참여도와 성과를 평가하세요.</p> </div> <div class="col-md-6"> <h4>고객 평가</h4> <p>제공된 모든 댓글과 함께 실시간 채팅 대화에서 고객 평점을 확인하세요. 클릭 한 번으로 대화 내용을 쉽게 확인할 수 있습니다.</p> </div> </div> </section> <section> <h2>미리 준비된 답변</h2> <div class="row"> <div class="col-md-6"> <p>사용자가 자주 묻는 질문과 댓글에 대한 간결한 답변으로 바로가기 항목을 대체할 수 있도록 미리 대체 항목을 설정할 수 있습니다.</p> </div> </div> </section> <section> <h2>명령어</h2> <div class="row"> <div class="col-md-6"> <h4>리드 관리</h4> <p>대화에서 얻은 정보를 활용하여 CRM 앱에서 바로 잠재고객을 생성합니다.</p> </div> <div class="col-md-6"> <h4>고객 상담</h4> <p>대화에서 얻은 정보를 바탕으로 헬프데스크 앱에서 지원 티켓을 생성할 수 있습니다.</p> </div> <div class="col-md-6"> <h4>티켓 내역</h4> <p>헬프데스크 앱에서 기존 티켓을 검색합니다.</p> </div> <div class="col-md-6"> <h4>히스토리</h4> <p>방문자가 웹사이트에서 가장 최근에 본 페이지의 목록을 생성합니다. (최대 15개)</p> </div> <div class="col-md-6"> <h4>지원</h4> <p>운영자가 입력할 수 있는 잠재적 항목 유형이 포함된 정보성 메시지를 표시합니다.</p> </div> <div class="col-md-6"> <h4>휴가</h4> <p>대화를 자동으로 종료합니다. 이 명령을 실행해도 고객이 대화에서 제거되지 않으며 대화가 즉시 종료되지도 않습니다.</p> </div> </div> </section> <section> <h2>챗봇</h2> <div class="row"> <div class="col-md-126"> <h4>사용 사례</h4> <p>여러 개의 챗봇을 만들어 다양한 요구 사항을 충족하세요.</p> </div> <div class="col-md-6"> <h4>단계 유형</h4> <p>챗봇 스크립트를 구성할 때 다음 유형 옵션 중에서 선택합니다:</p> </div> <div class="col-md-6"> <h4>텍스트</h4> <p>챗봇이 방문자를 맞이하거나 정보를 제공할 수 있습니다.</p> </div> <div class="col-md-6"> <h4>질문</h4> <p>챗봇이 질문을 하고 미리 정의된 일련의 응답을 제공합니다.</p> </div> <div class="col-md-6"> <h4>이메일</h4> <p>사용자가 이메일 주소를 입력하도록 유도하고 나중에 참조할 수 있도록 정보를 저장합니다.</p> </div> <div class="col-md-6"> <h4>전화</h4> <p>사용자에게 전화번호를 입력하라는 메시지를 표시하고 나중에 참조할 수 있도록 정보를 저장합니다.</p> </div> <div class="col-md-6"> <h4>운영자에게 전달</h4> <p>현재 진행 중인 대화를 원활하게 계속할 수 있도록 활성 상태인 실시간 채팅 상담원에게 전달합니다.</p> </div> <div class="col-md-6"> <h4>자유로운 입력</h4> <p>고객이 채팅 기록에 정보를 입력하여 저장하는 것을 허용합니다.</p> </div> <div class="col-md-6"> <h4>잠재고객 생성</h4> <p>CRM 앱에서 잠재고객을 생성하고 대화 내용을 기록에 저장하여 세부 정보에 쉽게 액세스하고 참조할 수 있습니다.</p> </div> <div class="col-md-6"> <h4>티켓 생성하기 </h4> <p>헬프데스크 앱에서 티켓을 생성하고 대화 내용을 저장할 수 있습니다.</p> </div> <div class="col-md-6"> <h4>대화 설계</h4> <p>대화의 진행 상황이 미리 정의된 지침과 일치하는 경우에만 진행되도록 플로우를 설계합니다.</p> </div> </div> </section> </div> </div> </div> </section> </div> <div id="o_shared_blocks" class="oe_unremovable"></div> </main> <footer id="bottom" data-anchor="true" data-name="Footer" class="o_footer o_colored_level o_cc o_footer_slideout"> <div id="footer" class="container o_not_editable "> <span class="o_logo o_logo_inverse d-block mx-auto o_footer_logo my-5"></span> <div class="row"> <div class="col-12 col-lg-7 col-xl-6"> <div class="row"> <div class="col-12 col-md-4 mb-3 mb-md-0"> <div class="row"> <div class="col-6 col-md-12"> <span class="o_footer_title">커뮤니티</span> <ul class="o_footer_links list-unstyled"> <li><a 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src="https://odoocdn.com/base/static/img/country_flags/fr.png?height=25" alt="" loading="lazy"/> <span class=""> Français</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/de_DE/app/live-chat-features" data-url_code="de_DE" title=" Deutsch"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/de.png?height=25" alt="" loading="lazy"/> <span class=""> Deutsch</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/id_ID/app/live-chat-features" data-url_code="id_ID" title=" Bahasa Indonesia"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/id.png?height=25" alt="" loading="lazy"/> <span class=""> Bahasa Indonesia</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/it_IT/app/live-chat-features" data-url_code="it_IT" title=" Italiano"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/it.png?height=25" alt="" loading="lazy"/> 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href="/pt_BR/app/live-chat-features" data-url_code="pt_BR" title=" Português (BR)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/br.png?height=25" alt="" loading="lazy"/> <span class=""> Português (BR)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ro_RO/app/live-chat-features" data-url_code="ro_RO" title=" română"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ro.png?height=25" alt="" loading="lazy"/> <span class=""> română</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ru_RU/app/live-chat-features" data-url_code="ru_RU" title=" русский язык"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ru.png?height=25" alt="" loading="lazy"/> <span class=""> русский язык</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sk_SK/app/live-chat-features" data-url_code="sk_SK" title=" Slovenský jazyk"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/sk.png?height=25" alt="" loading="lazy"/> <span class=""> Slovenský jazyk</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sl_SI/app/live-chat-features" data-url_code="sl_SI" title=" slovenščina"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/si.png?height=25" alt="" loading="lazy"/> <span class=""> slovenščina</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es/app/live-chat-features" data-url_code="es" title=" Español (América Latina)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/419.png?height=25" alt="" loading="lazy"/> <span class=""> Español (América Latina)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es_ES/app/live-chat-features" data-url_code="es_ES" title=" Español"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/es.png?height=25" alt="" loading="lazy"/> <span class=""> Español</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/th_TH/app/live-chat-features" data-url_code="th_TH" title=" ภาษาไทย"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/th.png?height=25" alt="" loading="lazy"/> <span class=""> ภาษาไทย</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/tr_TR/app/live-chat-features" data-url_code="tr_TR" title=" Türkçe"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/tr.png?height=25" alt="" loading="lazy"/> <span class=""> Türkçe</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/uk_UA/app/live-chat-features" data-url_code="uk_UA" title=" українська"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ua.png?height=25" alt="" loading="lazy"/> <span class=""> українська</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/vi_VN/app/live-chat-features" data-url_code="vi_VN" title=" Tiếng Việt"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/vn.png?height=25" alt="" loading="lazy"/> <span class=""> Tiếng Việt</span> </a> </div> </div> </div> <hr class="mt-3 mb-4"/> <p class="small text-muted">Odoo는 CRM, 이커머스, 회계, 재고, POS, 프로젝트 관리 등 기업의 모든 요구 사항을 충족하도록 설계된 오픈 소스 기반의 통합 비즈니스 앱 제품군입니다.</p> <p class="small text-muted mb-4">Odoo의 간편한 UI와 완벽하게 통합된 기능을 직접 확인해 보세요.</p> <div class="o_footer_social_media mb-4"> <a target="_blank" href="https://www.facebook.com/odoo" class="me-3"><i class="fa fa-fw fa-facebook"></i></a> <a target="_blank" href="https://twitter.com/Odoo" class="me-3"><i class="fa fa-fw fa-twitter"></i></a> <a target="_blank" href="https://www.linkedin.com/company/odoo" class="me-3"><i class="fa fa-fw fa-linkedin"></i></a> <a target="_blank" href="https://github.com/odoo/odoo" class="me-3"><i class="fa fa-fw fa-github"></i></a> <a target="_blank" href="https://www.instagram.com/odoo.official" class="me-3"><i class="fa fa-fw fa-instagram"></i></a> <a target="_blank" href="https://www.tiktok.com/@odoo" class="me-3"><i class="fa fa-fw fa-tiktok"></i></a> <a target="_blank" class="me-3" href="tel:+917940500100"><i class="fa fa-fw fa-phone"></i></a> <a target="_blank" href="https://wa.me/916357077743"><i class="fa fa-fw fa-whatsapp"></i></a> </div> </div> </div> </div> <div class="o_footer_copyright o_not_editable"> <div class="container py-3 text-center"> <a class="small" href="/ko_KR/app/website">Website made with <span class="o_logo o_logo_inverse o_logo_15"></span></a> </div> </div> </footer> </div> <div id="o_live_modal" class="modal fade" tabindex="-1" role="dialog" contentEditable="false"> <div class="modal-dialog"> <div class="modal-content"> <div class="modal-header"> <h3 class="mt-1"><b>Odoo Experience</b> on YouTube</h3> <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="닫기"><span title="Close" class="fa fa-times"></span></button> <p class="text-black"> <b>1.</b> Use the live chat to ask your questions.<br/> <b>2.</b> The operator answers within a few minutes. </p> </div> <div class="modal-body bg-200"> <img src="https://odoocdn.com/openerp_website/static/src/img/2016/live-support/info.gif" class="img img-fluid" alt="Live support on Youtube" loading="lazy"/> </div> <div class="modal-footer"> <a class="btn btn-primary btn-lg" target="_blank" href="https://www.odoo.com/event/odoo-experience-2024-4662/track">Watch now<i class="fa fa-1x fa-long-arrow-right ml8"></i></a> </div> </div> </div> </div> </body> </html>

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