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data-width="2" data-hidewcol="" id="tb-megamenu-column-4"><div class="tb-megamenu-column-inner mega-inner clearfix"><ul class="tb-megamenu-subnav mega-nav level-1 items-5" role="list"><li class="tb-megamenu-item level-2 mega popup_prod_sm_uc" data-id="menu_link_content:a01c16c7-00fb-4c76-b091-4ff5994d6e7d" data-level="2" data-type="menu_item" data-class="popup_prod_sm_uc" data-xicon="" data-caption="Manage memberships, renewals, approvals and more from Manager app." data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="2" > <a href="/blog/membership-workflow-manager-mobile-app" > Manage, Renew, Approve - Anywhere <span class="mega-caption">Manage memberships, renewals, approvals and more from Manager app.</span> </a> <a class="hidden_link_border_fix" href="#menu" style="display:none;">border-show</a></li><li class="tb-megamenu-item level-2 mega popup_prod_sm_uc" data-id="menu_link_content:4ee39f4e-6bb7-45a7-85b1-9208ce28dd6f" data-level="2" 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" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="2" > <a href="/blog/product-updates-september-24" > September 2024 Product Updates <span class="mega-caption">Find out what new features were launched in September. </span> </a> <a class="hidden_link_border_fix" href="#menu" style="display:none;">border-show</a></li><li class="tb-megamenu-item level-2 mega popup_prod_sm_uc active active-trail" data-id="menu_link_content:980bd6ef-097a-4c71-b665-80daa2d3f2c5" data-level="2" data-type="menu_item" data-class="popup_prod_sm_uc" data-xicon="" data-caption="Learn how you can now edit registrations or transfer tickets." data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="2" > <a href="/blog/edit-event-registration-ticket-transfer" class="active-trail"> Event Registration and Ticket Transfer <span class="mega-caption">Learn how you can now edit registrations or transfer tickets.</span> </a> <a 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data-type="menu_item" data-class="popup_prod_sm_crm" data-xicon=" " data-caption="Plan, promote, execute, and evaluate all your events conveniently from a single platform." data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="2" > <a href="/event-management-software" title="Plan, promote, execute, and evaluate all of your events from one place."> <i class=" "></i> Event Management Software <span class="mega-caption">Plan, promote, execute, and evaluate all your events conveniently from a single platform.</span> </a> <a class="hidden_link_border_fix" href="#menu" style="display:none;">border-show</a></li><li class="tb-megamenu-item level-2 mega popup_prod_sm_oo_events" data-id="menu_link_content:e4cdf476-503f-4d10-9a1b-5e24284768ce" data-level="2" data-type="menu_item" data-class="popup_prod_sm_oo_events" data-xicon=" " data-caption="Retain, engage, and expand your member base with all-in-one membership software." data-alignsub="" data-group="0" 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style="display:none;">border-show</a></li><li class="tb-megamenu-item level-2 mega popup_prod_sm_wms" data-id="menu_link_content:0475a657-0c7e-44d2-9bde-6525921dade1" data-level="2" data-type="menu_item" data-class="popup_prod_sm_wms" data-xicon=" " data-caption="Monetize and enhance all your online events and webinars. 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tabindex="0"> About </span> <a class="hidden_link_border_fix" href="#menu" style="display:none;">border-show</a><div class="tb-megamenu-submenu dropdown-menu mega-dropdown-menu nav-child" data-class="" data-width="1440" style="width: 1440px;" role="list"><div class="mega-dropdown-inner"><div class="tb-megamenu-row row-fluid"><div class="tb-megamenu-column span4 mega-col-nav" data-class="" data-width="4" data-hidewcol="0" id="tb-megamenu-column-8"><div class="tb-megamenu-column-inner mega-inner clearfix"><ul class="tb-megamenu-subnav mega-nav level-1 items-2" role="list"><li class="tb-megamenu-item level-2 mega popup_prod_sm_com" data-id="menu_link_content:a1acdaf7-b50a-401e-a147-cfa1b67d4dba" data-level="2" data-type="menu_item" data-class="popup_prod_sm_com" data-xicon=" " data-caption="Learn how we came to be a leading engagement platform." data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="2" > <a href="/about" > <i class=" "></i> Company 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clearfix"><ul class="tb-megamenu-subnav mega-nav level-1 items-2" role="list"><li class="tb-megamenu-item level-2 mega popup_prod_sm_cul" data-id="menu_link_content:a3f2b4fa-935d-4fc1-a037-ac6161ac5f85" data-level="2" data-type="menu_item" data-class="popup_prod_sm_cul" data-xicon=" " data-caption="Find out what values guides us on our mission." data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="2" > <a href="/culture" > <i class=" "></i> Culture <span class="mega-caption">Find out what values guides us on our mission.</span> </a> <a class="hidden_link_border_fix" href="#menu" style="display:none;">border-show</a></li><li class="tb-megamenu-item level-2 mega popup_prod_sm_awards" data-id="menu_link_content:dd354d63-10e2-4a6e-8b86-faec3c928d3e" data-level="2" data-type="menu_item" data-class="popup_prod_sm_awards" data-xicon=" " data-caption="See our accomplishments as a global leader in technology." data-alignsub="" data-group="0" 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Please fill out this quick form and we'll get back to you shortly</p></div><div class="input form-item js-form-item form-type-textfield js-form-type-textfield form-item-name js-form-item-name form-no-label form-group"> <input data-drupal-selector="edit-name" class="form-text required form-control" type="text" id="edit-name" name="name" value="" size="60" maxlength="255" placeholder="Name" required="required" aria-required="true" /></div><div class="input form-item js-form-item form-type-email js-form-type-email form-item-email js-form-item-email form-no-label form-group"> <input data-drupal-selector="edit-email" class="form-email required form-control" type="email" id="edit-email" name="email" value="" size="60" maxlength="254" placeholder="Your Email" required="required" aria-required="true" /></div><div class="input form-item js-form-item form-type-textfield js-form-type-textfield form-item-subject js-form-item-subject form-no-label form-group"> <input 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blog_categories_link_style"><a href="/blog-category/product-updates" hreflang="en">Product Updates</a></div><div class="region region-header"><h1 class="page-header"> <span>Edit Event Registration and Ticket Transfer</span></h1></div> <footer class="author_info_cont"><div class="blog_author_cont_1"><div class="author_pic"> <img src="/sites/default/files/styles/author_profile_image_38x38/public/pictures/2023-11/simon.wang_.jpg?itok=A2GmfOux" width="38" height="38" alt="" loading="lazy" typeof="Image" class="img-responsive" /></div><div class="author_name_about"><div class="author_name"><a href=" ">Simon Wang</a></div><div class="author_about">Sr Product Manager</div></div></div><div class="blog_author_cont_2"><div class="author_pic"> <img src="/sites/default/files/styles/author_profile_image_38x38/public/pictures/2023-11/andrea.jurincic.jpg?itok=SqmtUep1" width="38" height="38" alt="" loading="lazy" typeof="Image" class="img-responsive" /></div><div class="author_name_about"><div class="author_name "><a href=" ">Andrea Jurincic</a></div><div class="author_about">Product Designer</div></div></div><div class="node_read_mins_date_cont"><div class="node_read_mins_cont"> 2 minutes read</div><div class="node_date_cont">Published: <time datetime="2024-09-13T00:59:11-04:00">September 13, 2024</time></div><div class="node_date_cont">Last updated: October 18, 2024</div></div></footer></span></div></div></div></div></div> </section> <article data-history-node-id="2526" about="/blog/edit-event-registration-ticket-transfer" class="blog full clearfix"><div class="content"><div class="blog_post_full_container"><div class="blog_post_left_container"><div class="blog_featured_img_main field field--name-field-blog-image field--type-image field--label-hidden field--items"><div class="field--item"> <img src="/sites/default/files/2024-09/ticket_transfer_banner.webp" width="3072" height="1536" alt="Edit Event Registration and Ticket Transfer" title="Edit Event Registration and Ticket Transfer" loading="lazy" typeof="foaf:Image" class="img-responsive" /></div></div><div class="field field--name-field-blog-description field--type-text-long field--label-hidden field--items"><div class="field--item"><p>A long-awaited feature is finally here!<br><br>When someone purchases one or multiple event tickets under their name, they can edit the registration information or transfer tickets once the registration is confirmed — provided these options are enabled on the platform.</p><h2>Overview</h2><p>The Event module has been improved with the following features:<br>️<br>⚙️ Settings for enabling editing and ticket transfer<br><br>✏️ Edit event registration<br><br>🎫 Ticket transfer</p><h2>How to Set Editing Event Registration and Ticket Transfer?</h2><p> </p><div><div class="field field--name-field-media-image field--type-image field--label-visually_hidden"><div class="field--label sr-only">Image</div><div class="field--item"> <img src="/sites/default/files/2024-09/edit_event_registration_and_ticket_transfer.webp" width="1545" height="901" alt="edit event registration" loading="lazy" typeof="foaf:Image" class="img-responsive"></div></div></div><p> </p><p>We have added two settings in the <b><i>‘Registration Options’</i></b> step that will be enabled by default:</p><ul><li><b>Allow attendees to edit information after registration</b></li><li><b>Allow attendees to transfer their ticket</b></li></ul><p><br>Both actions can be performed by the purchaser once the registration is confirmed.</p><h2>Edit Event Registration</h2><p> </p><div><div class="field field--name-field-media-image field--type-image field--label-visually_hidden"><div class="field--label sr-only">Image</div><div class="field--item"> <img src="/sites/default/files/2024-09/edit_event_registration.webp" width="2060" height="1202" alt="edit event registration" loading="lazy" typeof="foaf:Image" class="img-responsive"></div></div></div><p> </p><p>When the <b><i>‘Allow attendees to edit information after registration’</i></b> option is enabled, the purchaser can edit everything in the registration form except the email address.<br><br>Any changes made will be reflected in the ‘Attendee List’ and the attendee's ‘Contact Profile’.</p><h2>Ticket Transfer</h2><p> </p><div><div class="field field--name-field-media-image field--type-image field--label-visually_hidden"><div class="field--label sr-only">Image</div><div class="field--item"> <img src="/sites/default/files/2024-09/_ticket_transfer.webp" width="2060" height="1202" alt="edit ticket transfer" loading="lazy" typeof="foaf:Image" class="img-responsive"></div></div></div><p> </p><p>When the <b>‘Allow attendees to transfer ticket’ </b>option is enabled, the transfer can be initiated by providing a person's email address, first name, and last name.<br><br>After the transfer is initiated, the <b>ticket is sent to the recipient via email for claiming</b>. To claim the ticket, the recipient must complete the registration form. Whether the ticket is claimed or declined, the original purchaser will be notified via email and through notifications. Once a ticket is successfully claimed, the new attendee can edit or transfer it again.<br><br>Ticket transfers will also depend on your ticket options. For example, if a ticket is for members only, the system will prevent transfers to non-members.<br><br>As well in this case, any changes made will be reflected in the ‘Attendee List’ and the attendee's ‘Contact Profile’.</p><h2>Stay Tuned!</h2><p>We’re always looking to make your experience of using Glue Up better. We’ll keep you updated as we ship more improvements with the next Product Monthly Updates post.<br><br>For any questions, as always, reach out to our Customer Support. To learn more about Glue Up and how it can help your organization, <b><a href="https://www.glueup.com/demo">book a free demo</a></b> today.</p></div></div><div class="views-element-container form-group"><div class="view view-eva view-eva-the-ultimate-guide-to-membership view-id-eva_the_ultimate_guide_to_membership view-display-id-entity_view_1 js-view-dom-id-ebb3eb5ee28791b8719e10fff5f59c5d9fc810e874f28e2f73e77015fc2b5c4a"><div class="views-row"><div id="blk-grp-head-des-links-start-using" class="blk_grp_head_des_links_start_using"><div class="inner_circle_cont"><div class="field field--name-field-description-gl-platform field--type-text-long field--label-hidden field--item"><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script><script> hbspt.forms.create({ region: "na1", portalId: "4653500", formId: "dbbe0c1b-1707-4118-94ce-9b6344d24167" }); </script></div></div></div></div></div></div></div><div class="blog_post_right_container"><div id="lead-mag-inner-cont"><div class="lead_mag_cont"><div class="lead_mag_form_cont field field--name-field-blog-lead-magnet field--type-text-long field--label-hidden field--items"><div class="field--item"><script> hbspt.forms.create({ region: "na1", portalId: "4653500", formId: "df7ec0cb-563e-4bac-bdf4-df887a173d4a" }); </script></div></div></div><div class="social_share_icons_cont"> <label>Share this post on</label> <span class="a2a_kit a2a_kit_size_32 addtoany_list" data-a2a-url="https://www.glueup.com/blog/edit-event-registration-ticket-transfer" data-a2a-title="Edit Event Registration and Ticket Transfer"><a class="a2a_dd addtoany_share" href="https://www.addtoany.com/share#url=https%3A%2F%2Fwww.glueup.com%2Fblog%2Fedit-event-registration-ticket-transfer&title=Edit%20Event%20Registration%20and%20Ticket%20Transfer"><img src="https://www.glueup.com/themes/glueup/images/Share.png" alt="Share"></a><a class="a2a_button_twitter"></a><a class="a2a_button_linkedin"></a><a class="a2a_button_facebook"></a></span></div></div></div></div><div class="field field--name-field-blog-title-lead-magnet field--type-entity-reference-revisions field--label-hidden field--item"><div class="paragraph paragraph--type--blog-title-lead-magnet paragraph--view-mode--default"></div></div></div></article><section class="views-element-container uniquecl block block-views block-views-blocklatest-blog-block-2 clearfix" id="block-views-block-latest-blog-block-2"><h2 class="block-title">Related Content</h2><div class="form-group"><div class="blog-page-latest-blog-posts view view-latest-blog view-id-latest_blog view-display-id-block_2 js-view-dom-id-c5aa3607a51393918c84769402f37f0f9f8e4d18ff3970c1a9982a8df4ebbe64"><div class="view-header"><div id="stopper_desktop_lead_magnets"> </div></div><div class="view-content"><div class="views-view-grid horizontal cols-3 clearfix"><div class="views-row clearfix row-1"><div class="views-col col-1" style="width: 33.333333333333%;"><div class="views-field views-field-field-blog-image"><div class="field-content"> <a href="/blog/october-updates" hreflang="en"><img src="/sites/default/files/styles/all_blogs_block_img_384x192/public/2024-11/october_2024.webp?itok=SWdRUy9x" width="384" height="192" alt="Glue Up Monthly Updates: October" title="Glue Up Monthly Updates: October" loading="lazy" typeof="Image" class="img-responsive" /></a></div></div><div class="views-field views-field-field-blog-categories"><div class="field-content"></div></div><div class="views-field views-field-title"><span class="field-content"><a href="/blog/october-updates" hreflang="en">Glue Up Monthly Updates: October</a></span></div><div class="views-field views-field-field-blog-description"><span class="field-content">This October, we’ve rolled out a new feature to enhance your membership experience, along with other small improvements across the platform. 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Now, managing memberships, renewals, and…</span></div></div><div class="views-col col-3" style="width: 33.333333333333%;"><div class="views-field views-field-field-blog-image"><div class="field-content"> <a href="/blog/product-updates-september-24" hreflang="en"><img loading="lazy" src="/sites/default/files/2024-10/thumbnail_productupdates092024.webp" width="768" height="384" alt="Product updates September 2024 thumb" typeof="Image" class="img-responsive" /></a></div></div><div class="views-field views-field-field-blog-categories"><div class="field-content"></div></div><div class="views-field views-field-title"><span class="field-content"><a href="/blog/product-updates-september-24" hreflang="en">Glue Up Monthly Updates: September 2024</a></span></div><div class="views-field views-field-field-blog-description"><span class="field-content">September brought you an exciting new feature that was asked for a long time, alongside small adjustments on the platform. 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