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SnapCall · Future of Customer Engagement & Satisfaction

<!DOCTYPE html><!-- Last Published: Fri Nov 22 2024 14:28:11 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="www.snapcall.io" data-wf-page="6662ab54407db1fef3897e30" data-wf-site="61ea75487cc6d3de13380fa7" lang="en"><head><meta charset="utf-8"/><title>SnapCall · Future of Customer Engagement &amp; Satisfaction</title><meta content="Improve customer experience with SnapCall&#x27;s video AI solutions. Get asynchronous problem resolution with SnapCall Clip, real-time engagement with SnapCall Call, and scheduled calls with SnapCall Booking." name="description"/><meta content="SnapCall · Future of Customer Engagement &amp; Satisfaction" property="og:title"/><meta content="Improve customer experience with SnapCall&#x27;s video AI solutions. 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data-w-id="bd88e718-76ce-af4c-f725-5eacf5326fd3" class="uui-navbar07_menu-dropdown w-dropdown"><div class="navbar07_dropdown-toggle w-dropdown-toggle"><div>Products</div></div><nav class="uui-navbar07_dropdown-list w-dropdown-list"><div class="uui-navbar07_dropdown-link-list"><a href="/clips" class="uui-navbar07_dropdown-link w-inline-block"><div class="uui-navbar07_item-heading">Clips</div><div class="text-xsmall">Say it with video: easily record &amp; send issues to support team.</div></a><a href="/instant-call" class="uui-navbar07_dropdown-link w-inline-block"><div class="uui-navbar07_item-heading">Calls</div><div class="text-xsmall">Invite and join video calls via email, chat, and SMS.</div></a></div></nav></div><div data-hover="true" data-delay="300" data-w-id="6b574869-9724-87d6-c6cb-00c6eb1663a6" class="uui-navbar07_menu-dropdown w-dropdown"><div class="navbar07_dropdown-toggle w-dropdown-toggle"><div>Solutions</div></div><nav class="uui-navbar08_dropdown-list w-dropdown-list"><div class="uui-navbar07_dropdown-link-list"><a href="/ai-powered-support" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">AI-powered support</div></div></a><a href="/capture-photo-video" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Photo &amp; video capture</div></div></a><a href="/audio-video-call" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Audio &amp; video call</div></div></a></div></nav></div><a href="/pricing" class="uui-navbar07_link w-nav-link">Pricing</a><a href="/use-cases" class="uui-navbar07_link w-nav-link">Use Cases</a><div data-hover="true" data-delay="300" data-w-id="8424db2a-3d43-1e0f-6e3d-cdd046c824c3" class="uui-navbar07_menu-dropdown w-dropdown"><div class="navbar07_dropdown-toggle w-dropdown-toggle"><div>Resources</div></div><nav class="uui-navbar08_dropdown-list w-dropdown-list"><div class="uui-navbar07_dropdown-link-list"><a href="/apps" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Integrations</div></div></a><a href="/onboarding-program" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Onboarding Program</div></div></a><a href="https://help.snapcall.io/en/" target="_blank" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Help Center</div></div></a><a href="/inside" class="uui-navbar08_dropdown-link w-inline-block"><div class="uui-navbar07_item-right"><div class="uui-navbar07_item-heading">Blog</div></div></a></div></nav></div></div><div class="uui-navbar07_menu-right"><div class="uui-navbar07_button-wrapper"><a href="https://app.snapcall.io/register" id="requestDemoButton" target="_blank" class="uui-navbar07_button w-nav-link">Sign up</a><a href="https://app.snapcall.io/login" id="goToDashboardButton" target="_blank" class="uui-navbar07_button is-hide w-nav-link">Log in</a></div></div></nav><div class="uui-navbar07_menu-button w-nav-button"><div class="menu-icon_component"><div class="menu-icon_line-top"></div><div class="menu-icon_line-middle"><div class="menu-icon_line-middle-inner"></div></div><div class="menu-icon_line-bottom"></div></div></div></div></div><div class="page-wrapper _w-overflow"><div class="home-hero"><div class="home-hero-wrapper"><div class="home-hero_text-contain"><h1 class="home-hero_heading"><span class="is-400"><strong>Reimagine customer support </strong></span><span><strong>with Video AI</strong></span></h1><div class="home-hero_subtext"><span class="text-span-7">Handle issues faster</span> and <span class="text-span-6">boost satisfaction</span> with the power of visual context. <br/>Give your support team instant clarity by enabling customers to <span class="text-span-8">show, not just tell</span>.</div><div class="button-row is-centered"><a href="https://calendly.com/snapcall-customer-success/personal-demo" class="button-large is-fullwidth-mobile w-button">Request a demo</a></div></div><div class="home-hero_video-contain"><div data-poster-url="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7%2F66710c565d27a20a68ea1e6b_Homepage%20animation%20-%20Update%20%282%29%20%281%29-poster-00001.jpg" data-video-urls="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7%2F66710c565d27a20a68ea1e6b_Homepage%20animation%20-%20Update%20%282%29%20%281%29-transcode.mp4,https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7%2F66710c565d27a20a68ea1e6b_Homepage%20animation%20-%20Update%20%282%29%20%281%29-transcode.webm" data-autoplay="true" data-loop="true" data-wf-ignore="true" class="home-hero_video w-background-video w-background-video-atom"><video id="ab5e07a4-f087-6a86-161d-3e545ff224f9-video" autoplay="" loop="" style="background-image:url(&quot;https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7%2F66710c565d27a20a68ea1e6b_Homepage%20animation%20-%20Update%20%282%29%20%281%29-poster-00001.jpg&quot;)" muted="" playsinline="" data-wf-ignore="true" data-object-fit="cover"><source src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7%2F66710c565d27a20a68ea1e6b_Homepage%20animation%20-%20Update%20%282%29%20%281%29-transcode.mp4" data-wf-ignore="true"/><source src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7%2F66710c565d27a20a68ea1e6b_Homepage%20animation%20-%20Update%20%282%29%20%281%29-transcode.webm" data-wf-ignore="true"/></video></div></div></div><div class="w-embed"><style> .home-hero { background-color: #fff; background-image: radial-gradient(var(--light--blue--200) 1px, #fff 1px); background-size: 24px 24px; } </style></div></div><section class="customer-stack-2"><div class="customer-stack_shadow-left"></div><div class="customer-stack_shadow-right"></div><div class="text-align-center-2"><div class="max-width-large align-center"><div class="text-small-5 is-white">Helping 500+ companies contextualize and solve their customer issues.</div></div></div><div class="logo-loop_component-2"><div class="logos-loop-css-embed w-embed"><!-- Customers Carousel --> <style> .logo-loop_inner{ position: absolute; white-space: nowrap; will-change: transform; animation: marquee 60s linear infinite; } @keyframes marquee { from { transform: translateX(0); } to { transform: translateX(-50%); } } </style></div><div class="logo-loop_inner"><div class="logo-customers_list"><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234a2-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/653140416acaf0fa3e010f10_devialet-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234a4-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/6531413e8049317249f09dcf_cabify-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234a6-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/653141fedd255ca4447fa152_glovo-e-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234a8-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/65314252cd509c7ed1133c13_samsung-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91b_schneider-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91c_leboncoin-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91d_mit-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91e_seloger-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div></div><div class="logo-customers_list"><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234b5-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/653140416acaf0fa3e010f10_devialet-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234b7-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/6531413e8049317249f09dcf_cabify-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234b9-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/653141fedd255ca4447fa152_glovo-e-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div id="w-node-_3d5b1611-7022-eb51-2637-3edb80f234bb-f3897e30" class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/652510f3a098ee06586c632d/65314252cd509c7ed1133c13_samsung-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91b_schneider-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91c_leboncoin-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91d_mit-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div><div class="logo-customers_wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/655c9d0de689cf6e2df4a91e_seloger-w.svg" loading="lazy" alt="Company logo" class="customer-hero_logo-2"/></div></div></div></div></section><div id="Features" class="what-to-do-section"><div class="page-padding"><div class="layout-gray50_wrapper"><div class="w-layout-grid pricing-api_components"><div class="layout83_content"><h2 class="title-42">Why SnapCall</h2><div class="space-small"></div><div class="text-large">Today&#x27;s customers demand fast, seamless, and personalized interactions on their terms. <br/><br/>Traditional channels fall short—missing critical non-verbal cues, being costly, and frustrating with back-and-forth text exchanges. <br/><br/>Don’t let your customer interactions get lost in translation.</div><div class="space-large"></div><div class="button-row"><a href="https://calendly.com/snapcall-customer-success/personal-demo" class="button-large max-width-full-mobile-landscape w-button">Book a demo</a></div><div class="space-xsmall"></div></div><div class="w-layout-grid layout83_list"><div class="uui-layout83_item"><div class="snap-layout83_item-content"><div class="icon-large w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M16 12 5.418 18.878c-.917.596-1.375.894-1.534 1.272-.139.33-.139.703 0 1.033M16 12l10.581 6.878c.918.596 1.376.894 1.535 1.272.139.33.139.703 0 1.033M16 12V3.333M16 20 5.418 13.122c-.917-.596-1.375-.894-1.534-1.272a1.333 1.333 0 0 1 0-1.033M16 20l10.581-6.878c.918-.596 1.376-.894 1.535-1.272.139-.33.139-.703 0-1.033M16 20v8.666m12.363-7.369-11.2 7.28c-.421.274-.632.41-.858.464-.2.047-.41.047-.61 0-.226-.053-.437-.19-.858-.464l-11.2-7.28c-.354-.23-.532-.345-.66-.5a1.333 1.333 0 0 1-.251-.462c-.06-.192-.06-.403-.06-.826V12.49c0-.423 0-.635.06-.826.052-.17.137-.327.25-.463.13-.154.307-.27.661-.5l11.2-7.28c.421-.273.632-.41.858-.463.2-.047.41-.047.61 0 .226.053.437.19.858.463l11.2 7.28c.354.23.532.346.66.5.114.136.2.293.252.463.058.191.058.403.058.826v7.018c0 .423 0 .634-.058.826-.053.17-.138.327-.252.463-.128.154-.306.269-.66.5Z"/></svg></div><div class="space-xsmall"></div><h3 class="heading-small">Customers see results fast</h3><div class="space-small"></div><div class="text-medium">SnapCall works right within your existing system. Start getting crystal-clear issue explanations and faster fixes on day one.</div></div></div><div class="uui-layout83_item"><div class="snap-layout83_item-content"><div class="icon-large w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M15.07 28.82c.295.172.442.258.65.303.162.034.398.034.56 0 .208-.045.356-.131.65-.303 2.598-1.515 9.737-6.276 9.737-12.82v-5.067c0-1.432 0-2.148-.22-2.656-.225-.516-.449-.791-.909-1.116-.452-.32-1.34-.504-3.114-.873-1.956-.407-3.458-1.141-4.831-2.204-.659-.509-.988-.764-1.246-.833a1.123 1.123 0 0 0-.694 0c-.258.07-.587.324-1.245.833-1.373 1.063-2.876 1.797-4.831 2.204-1.775.369-2.662.554-3.115.873-.46.325-.683.6-.908 1.116-.22.508-.22 1.224-.22 2.656V16c0 6.544 7.138 11.305 9.736 12.82Z"/></svg></div><div class="space-xsmall"></div><h3 class="heading-small">Solve more with less effort</h3><div class="space-small"></div><div class="text-medium">Video troubleshooting saves agents tons of time. Imagine cutting your average ticket time in half!</div></div></div><div class="uui-layout83_item"><div class="snap-layout83_item-content"><div class="icon-large w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M28.267 29.333c.373 0 .56 0 .702-.072a.667.667 0 0 0 .292-.292c.072-.142.072-.33.072-.703V14.4c0-.373 0-.56-.072-.703a.667.667 0 0 0-.292-.291c-.142-.073-.329-.073-.702-.073h-3.2c-.374 0-.56 0-.703.073a.667.667 0 0 0-.291.291c-.073.143-.073.33-.073.703v3.2c0 .373 0 .56-.073.702a.667.667 0 0 1-.291.292c-.143.072-.33.072-.703.072h-3.2c-.373 0-.56 0-.702.073a.667.667 0 0 0-.292.291c-.072.143-.072.33-.072.703v3.2c0 .373 0 .56-.073.703a.667.667 0 0 1-.291.291c-.143.073-.33.073-.703.073h-3.2c-.373 0-.56 0-.703.073a.667.667 0 0 0-.291.29c-.073.143-.073.33-.073.704v3.2c0 .373 0 .56.073.702a.667.667 0 0 0 .291.291c.143.073.33.073.703.073h13.867ZM13.333 9.066c0-.373 0-.56.073-.702a.667.667 0 0 1 .291-.292C13.84 8 14.027 8 14.4 8h3.2c.373 0 .56 0 .703.072a.667.667 0 0 1 .291.292c.073.142.073.33.073.702v3.2c0 .374 0 .56-.073.703a.667.667 0 0 1-.291.292c-.143.072-.33.072-.703.072h-3.2c-.373 0-.56 0-.703-.072a.667.667 0 0 1-.291-.292c-.073-.142-.073-.33-.073-.702v-3.2ZM4 17.067c0-.374 0-.56.073-.703a.667.667 0 0 1 .291-.291c.143-.073.33-.073.703-.073h3.2c.373 0 .56 0 .702.073a.667.667 0 0 1 .292.29c.072.143.072.33.072.704v3.2c0 .373 0 .56-.072.702a.667.667 0 0 1-.292.291c-.142.073-.329.073-.702.073h-3.2c-.374 0-.56 0-.703-.072a.667.667 0 0 1-.291-.292C4 20.827 4 20.64 4 20.266v-3.2ZM2.667 3.733c0-.373 0-.56.072-.702a.667.667 0 0 1 .292-.292c.142-.072.329-.072.702-.072h3.2c.374 0 .56 0 .703.072a.667.667 0 0 1 .291.292C8 3.173 8 3.36 8 3.733v3.2c0 .374 0 .56-.073.703a.667.667 0 0 1-.291.291C7.493 8 7.306 8 6.933 8h-3.2c-.373 0-.56 0-.702-.073a.667.667 0 0 1-.292-.291c-.072-.143-.072-.33-.072-.703v-3.2Z"/></svg></div><div class="space-xsmall"></div><h3 class="heading-small">Do more without expanding your team</h3><div class="space-small"></div><div class="text-medium">SnapCall makes your existing support team more efficient, so you can handle more issues without adding  headcount.</div></div></div><div class="uui-layout83_item"><div class="snap-layout83_item-content"><div class="icon-large w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M16 16h.013m4.7 4.714c-6.248 6.249-13.424 9.203-16.027 6.6-2.604-2.604.35-9.78 6.6-16.028 6.248-6.248 13.423-9.203 16.027-6.6 2.604 2.604-.351 9.78-6.6 16.028Zm0-9.428c6.249 6.248 9.203 13.424 6.6 16.028-2.604 2.603-9.78-.352-16.028-6.6-6.248-6.248-9.203-13.424-6.6-16.028 2.604-2.603 9.78.352 16.028 6.6ZM16.666 16a.667.667 0 1 1-1.333 0 .667.667 0 0 1 1.333 0Z"/></svg></div><div class="space-xsmall"></div><h3 class="heading-small">Customizable Flexibility</h3><div class="space-small"></div><div class="text-medium">We have the ability to quickly and efficiently implement new features and updates to our solutions.</div></div></div></div></div></div><div class="container-large"><div class="padding-vertical-huge-2"><div class="number-stack-section"><div class="number-stack-wrapper"><div class="number-stack-contain"><div class="_76px-heading secondary-2">90%</div><div class="number-stack-text"><strong class="bold-text-3">CSAT Score</strong></div></div><div class="number-stack-contain"><div class="_76px-heading secondary-2"><strong>46% </strong></div><div class="number-stack-text"><strong class="bold-text-3">Quicker Ticket Resolution</strong></div></div><div class="number-stack-contain"><div class="_76px-heading secondary-2"><strong>71% </strong></div><div class="number-stack-text"><strong class="bold-text-4">Faster First Response</strong></div></div></div></div></div></div><div class="features-tabs-section"><div class="features-tabs-wrapper"><div class="features-tab-text-wrapper"><div class="content-wrapper"><h3 class="heading-xxlarge-2">How it works</h3></div><div class="content-wrapper"><div class="features-tab-subheading-2">Empower customers to explain issues via video, screen recordings, or live calls, giving agents the clarity they need for swift solutions. Streamline support with intelligent automation, AI-driven insights, and one-click integration.</div></div></div><div class="features-tab-line"></div><div data-current="Tab 2" data-easing="linear" data-duration-in="300" data-duration-out="100" class="features-tabs w-tabs"><div class="features-tabs-menu w-tab-menu"><a data-w-tab="Tab 1" class="features-tab-link w-inline-block w-tab-link"><div class="features-tab-link-text">Video</div><div class="features-tab-link-line"><div class="features-tab-link-line"></div></div></a><a data-w-tab="Tab 2" class="features-tab-link w-inline-block w-tab-link w--current"><div class="features-tab-link-text">AI</div><div class="features-tab-link-line"></div></a><a data-w-tab="Tab 3" class="features-tab-link w-inline-block w-tab-link"><div class="features-tab-link-text">Automation</div><div class="features-tab-link-line"></div></a><a data-w-tab="Tab 4" class="features-tab-link w-inline-block w-tab-link"><div class="features-tab-link-text">Integrations</div><div class="features-tab-link-line"></div></a></div><div class="features-tabs-content w-tab-content"><div data-w-tab="Tab 1" class="w-tab-pane"><div class="features-tab-pane-wrapper"><div class="features-tab-text-contain"><div class="features-tab-text-info"><h4 class="features-tab-info-heading"><strong>Capture Rich Context Through Video</strong></h4><div class="features-tab-info-subtext">Customers can easily explain issues through video recordings, screen shares, or live video calls - providing your support agents with the full context they need. No more confusing back-and-forth over text or voice alone. With SnapCall&#x27;s video capabilities, 80% of non-verbal communication cues are captured for faster, more effective resolutions.</div></div><a href="https://www.snapcall.io/clips" class="button-large max-width-full-mobile-landscape w-button">Learn more</a></div><div class="features-tab-black-contain"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d2f3b8e89703afec667_Zendesk%20Devialet%20(1)%20(1).gif" loading="lazy" alt=""/></div></div></div><div data-w-tab="Tab 2" class="w-tab-pane w--tab-active"><div class="features-tab-pane-wrapper"><div class="features-tab-text-contain"><div class="features-tab-text-info"><h4 class="features-tab-info-heading"><strong>AI-Powered Video Intelligence</strong></h4><div class="features-tab-info-subtext">SnapCall doesn&#x27;t just provide visuals - it uses advanced AI to analyze videos and uncover the root causes of issues. The AI provides transcripts, summaries, keyword analysis and even detects things like serial numbers or problem descriptions. It then surfaces relevant knowledge base articles and suggested responses, empowering your team to provide accurate solutions on the first interaction.</div></div><a href="/ai-powered-support" class="button-large max-width-full-mobile-landscape w-button">Learn more</a></div><div class="features-tab-black-contain"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d86c1fd03e1a3673d7a_AI%20tabs%20%C2%B7%20Option%201%20(1).png" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d86c1fd03e1a3673d7a_AI%20tabs%20%C2%B7%20Option%201%20(1)-p-500.png 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d86c1fd03e1a3673d7a_AI%20tabs%20%C2%B7%20Option%201%20(1)-p-800.png 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d86c1fd03e1a3673d7a_AI%20tabs%20%C2%B7%20Option%201%20(1)-p-1080.png 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d86c1fd03e1a3673d7a_AI%20tabs%20%C2%B7%20Option%201%20(1)-p-1600.png 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d86c1fd03e1a3673d7a_AI%20tabs%20%C2%B7%20Option%201%20(1)-p-2000.png 2000w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710d86c1fd03e1a3673d7a_AI%20tabs%20%C2%B7%20Option%201%20(1).png 2160w" alt=""/></div></div></div><div data-w-tab="Tab 3" class="w-tab-pane"><div class="features-tab-pane-wrapper"><div class="features-tab-text-contain"><div class="features-tab-text-info"><h4 class="features-tab-info-heading"><strong>Intelligent Automation</strong></h4><div class="features-tab-info-subtext">Automate your support workflows with intelligent triggers and flexible automation. Based on events, customers can automatically receive links to submit video explanations. Guide them through self-service flows or escalate to a live agent when needed. SnapCall seamlessly adapts to enhance your existing processes.</div></div><a href="/product-tour" class="button-large max-width-full-mobile-landscape w-button">See more</a></div><div class="features-tab-black-contain"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710daa5d27a20a68eb3060_Automation.png" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710daa5d27a20a68eb3060_Automation-p-500.png 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710daa5d27a20a68eb3060_Automation-p-800.png 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710daa5d27a20a68eb3060_Automation-p-1080.png 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710daa5d27a20a68eb3060_Automation-p-1600.png 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710daa5d27a20a68eb3060_Automation-p-2000.png 2000w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/66710daa5d27a20a68eb3060_Automation.png 2160w" alt=""/></div></div></div><div data-w-tab="Tab 4" class="w-tab-pane"><div class="features-tab-pane-wrapper"><div class="features-tab-text-contain"><div class="features-tab-text-info"><h4 class="features-tab-info-heading"><strong>Works Where Your Team Works</strong></h4><div class="features-tab-info-subtext">With one-click integrations for platforms like Zendesk, Salesforce and more, SnapCall embeds video communication into the tools your team already uses. Enable frictionless video communication across any channel - calls, chats, emails and more!</div></div><a href="/apps" class="button-large max-width-full-mobile-landscape w-button">Learn more</a></div><div class="features-tab-black-contain"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/667110593a1df3315cc11368_SnapCall%20Group%2048.png" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/667110593a1df3315cc11368_SnapCall%20Group%2048-p-500.png 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/667110593a1df3315cc11368_SnapCall%20Group%2048-p-800.png 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/667110593a1df3315cc11368_SnapCall%20Group%2048-p-1080.png 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/667110593a1df3315cc11368_SnapCall%20Group%2048-p-1600.png 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/667110593a1df3315cc11368_SnapCall%20Group%2048-p-2000.png 2000w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/667110593a1df3315cc11368_SnapCall%20Group%2048.png 2160w" alt=""/></div></div></div></div></div></div></div></div></div><div class="our-offices-section"><div class="our-offices-wrapper"><div class="our-offices-text-wrapper"><h3 class="our-office-heading">46% quicker ticket resolution</h3><div class="our-office-subtext">“Asynchronous communication allows a brand not to impose its availability schedule or even its technical jargon on the customer. <span class="customer-slide-paragraph-green">This totally aligns with simplification, significantly reduces customer effort, and more closely meets our clients&#x27; expectations!</span>”</div><div class="office-location-grid"><div class="office-location-item"><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b84bda7353976f0d095b9_66042d6068075d407832f0ce_Devialet_SebastienFaure.png" alt="" class="office-location-item-icon"/><div class="office-location-item-heading">Sébastien Faure</div><div class="office-location-item-subtext">Head of Customer Service, Devialet</div></div></div></div><div class="our-offices-image-wrapper"><img sizes="(max-width: 479px) 82vw, (max-width: 767px) 73vw, (max-width: 991px) 478px, (max-width: 1439px) 37vw, 478px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/64468f5876624359977b655c_heroheader-bg-01-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/64468f5876624359977b655c_heroheader-bg-01-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/64468f5876624359977b655c_heroheader-bg-01-p-1080.jpg 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/64468f5876624359977b655c_heroheader-bg-01.jpg 1170w" alt="" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/64468f5876624359977b655c_heroheader-bg-01.jpg" loading="lazy" class="our-offices-image"/></div></div></div><div class="home-split"><div class="page-padding"><div class="home-split-section"><div class="home-split-wrapper"><div data-w-id="2bb0ff20-efff-05e1-c93b-08bc96e9276f" class="home-split-contain reverse"><div class="home-split-lottie-contain integration"><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/6646590985d0f15ffb1631e8_Lines.svg" alt="" class="integration-logo-lines"/><div class="integration-logo-circle"><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd594eb661b03fb0fd3_Zipline%20Logo%20Vector.svg" class="integration-logo-image"/><div class="integration_logo-circle"><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b8608ed339ba4abdbc3c2_snapcall-logo-for-integration.svg" alt="SnapCall logo" class="integration_logo-snapcall"/></div></div><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd694eb661b03fb1009_Notion%20Logo.png" alt="" class="integration-logo-absolute _1"/><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b8608ed339ba4abdbc3e1_integration_salesforce.png" alt="Salesforce logo" class="integration_logo-absolute _1"/><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd694eb661b03fb104c_Google%20Mail.png" alt="" class="integration-logo-absolute _2"/><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b8609ed339ba4abdbc462_integration_kustomer.png" alt="kustomer logo" class="integration_logo-absolute _2"/><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd794eb661b03fb106b_Shopify%20Logo.png" alt="" class="integration-logo-absolute _3"/><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b8609ed339ba4abdbc467_integration-freshdesk.png" alt="freshdesk logo" class="integration_logo-absolute _3"/><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd794eb661b03fb10a9_Slack%20Logo.png" alt="" class="integration-logo-absolute _4"/><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd794eb661b03fb1099_Zendesk%20Logo.png" alt="" class="integration-logo-absolute _5"/><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd694eb661b03fb1042_Blender%20Logo.png" alt="" class="integration-logo-absolute _6"/><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b8608ed339ba4abdbc3d7_integration_livechat.png" alt="LiveChat logo" class="integration_logo-absolute _6"/><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd694eb661b03fb105a_Asana%20Logo.png" alt="" class="integration-logo-absolute _7"/><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b8608ed339ba4abdbc406_integration_intercom.png" alt="intercom logo" class="integration_logo-absolute _7"/><img loading="lazy" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6662bdd694eb661b03fb1022_Figma%20Logo.png" alt="" class="integration-logo-absolute _8"/><img loading="lazy" src="https://cdn.prod.website-files.com/6646590885d0f15ffb1630fb/664b8609ed339ba4abdbc445_integration_servicenow.png" alt="servicenow logo" class="integration_logo-absolute _8"/></div><div class="home-split-text-contain _480px"><div class="content-wrapper"></div><div class="content-wrapper"><h3 class="heading-xxlarge-2">The fastest way to resolve customer issues</h3></div><div class="content-wrapper"><div class="home-split-subtext">SnapCall seamlessly embeds within your existing CRM (Zendesk, Salesforce, etc.), empowering your team to deliver faster, more personalized support.</div></div><div class="content-wrapper"><a href="/apps" class="button-large max-width-full-mobile-landscape w-button">Explore integrations</a></div></div></div></div></div></div></div><div class="customer-testimonial"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge-2"><div class="customer-testimonial_wrapper"><h2 class="customer-testimonial_heading">Hear it from our <span class="heading-underline">customers</span></h2><div data-delay="4000" data-animation="slide" class="customer-testimonial_slider w-slider" data-autoplay="false" data-easing="ease" data-hide-arrows="false" data-disable-swipe="false" data-autoplay-limit="0" data-nav-spacing="3" data-duration="500" data-infinite="true"><div class="customer-testimonial_slides-mask w-slider-mask"><div class="customer-testimonial_slide w-slide"><div class="customer-testimonial_slide-wrapper"><div class="customer-testimonial_slide-heading">+46% CSAT</div><div class="customer-testimonial_slide-paragraph">“Lorem ipsum dolor sit amet consectetur and adipis  elit neque vivamus adipiscing of send feugiat turpen viverra faucibus about feature <span class="is-blue">consequat augue of the is box from today an best in class development</span>”</div><div class="customer-testimonial_author"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/65367e92a3f10c31164ce8f8_Author%20Image%201.png" loading="lazy" alt="" class="customer-testimonial_author-img"/><div class="customer-testimonial_author-text-contain"><div class="customer-testimonial_author-name">Sébastien Faure</div><div class="customer-testimonial_author-position">Head of Customer Service &amp; Support at Devialet</div></div></div></div></div><div class="customer-testimonial_slide w-slide"><div class="customer-testimonial_slide-wrapper"><div class="customer-testimonial_slide-heading">+10 hours save</div><div class="customer-testimonial_slide-paragraph">“Lorem ipsum dolor sit amet consectetur and adipis  elit neque vivamus adipiscing of send feugiat turpen viverra faucibus about feature <span class="is-blue">consequat augue of the is box from today an best in class development</span>”</div><div class="customer-testimonial_author"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/65367e92a3f10c31164ce8fc_Author%20Image%202.png" loading="lazy" alt="" class="customer-testimonial_author-img"/><div class="customer-testimonial_author-text-contain"><div class="customer-testimonial_author-name">Lacey evans</div><div class="customer-testimonial_author-position">CEO at Consulting</div></div></div></div></div><div class="customer-testimonial_slide w-slide"><div class="customer-testimonial_slide-wrapper"><div class="customer-testimonial_slide-heading">87% done in week</div><div class="customer-testimonial_slide-paragraph">“Lorem ipsum dolor sit amet consectetur and adipis  elit neque vivamus adipiscing of send feugiat turpen viverra faucibus about feature <span class="is-blue">consequat augue of the is box from today an best in class development</span>”</div><div class="customer-testimonial_author"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/65367e92a3f10c31164ce8fa_Author%20Image%203.png" loading="lazy" alt="" class="customer-testimonial_author-img"/><div class="customer-testimonial_author-text-contain"><div class="customer-testimonial_author-name">Jonson Brek</div><div class="customer-testimonial_author-position">CEO at Consulting</div></div></div></div></div><div class="customer-testimonial_slide w-slide"><div class="customer-testimonial_slide-wrapper"><div class="customer-testimonial_slide-heading">87% done in week</div><div class="customer-testimonial_slide-paragraph">“Lorem ipsum dolor sit amet consectetur and adipis  elit neque vivamus adipiscing of send feugiat turpen viverra faucibus about feature <span class="is-blue">consequat augue of the is box from today an best in class development</span>”</div><div class="customer-testimonial_author"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/65367e92a3f10c31164ce8fa_Author%20Image%203.png" loading="lazy" alt="" class="customer-testimonial_author-img"/><div class="customer-testimonial_author-text-contain"><div class="customer-testimonial_author-name">Jonson Brek</div><div class="customer-testimonial_author-position">CEO at 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