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src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">個人化所有對話內容</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">「我們都愛用 Zendesk ，原因就是因為透過它的 API，我們得以探索各種搶在客服專員之前取得客戶資料的方式，打造更順暢，更貼近個人需求的體驗。」</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">品牌行銷資深總監</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">檢視客戶案例</span></a></cite></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">運用人工智慧預期各種請求</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">「Zendesk 的整合能力、彈性與功能深度讓我們得以發揮創意，並以真正有趣且有用的方式輕鬆擴充規模。」</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie Leduc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">社群支援主管</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">檢視客戶案例</span></a></cite></div></div></div></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">彈性因應變動的需求</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">「透過 Zendesk Suite 打造的工作流程，讓我們在處理緊急事件時得以滿足，甚至是超越客戶期望。」</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Caitlin Wood</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">客戶營運副總裁</p></div></div><a href="/customer/zerofox/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">檢視客戶案例</span></a></cite></div></div></div></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Thrasio logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Thrasio logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">善用資料做出最佳決策</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">「大多數企業坐擁客戶個人資料的金礦而不自知。我們使用 Zendesk... 來擷取其他企業不懂得收集的客戶互動資料。」</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">全球服務副總裁</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">檢視客戶案例</span></a></cite></div></div></div></div></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Wine.com logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Wine.com logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">個人化所有對話內容</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">「我們都愛用 Zendesk ，原因就是因為透過它的 API，我們得以探索各種搶在客服專員之前取得客戶資料的方式，打造更順暢，更貼近個人需求的體驗。」</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">品牌行銷資深總監</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">檢視客戶案例</span></a></cite></div></div></div></div></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, 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style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">運用人工智慧預期各種請求</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">「Zendesk 的整合能力、彈性與功能深度讓我們得以發揮創意，並以真正有趣且有用的方式輕鬆擴充規模。」</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie Leduc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">社群支援主管</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">檢視客戶案例</span></a></cite></div></div></div></div></div></div><div data-index="6" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">彈性因應變動的需求</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">「透過 Zendesk Suite 打造的工作流程，讓我們在處理緊急事件時得以滿足，甚至是超越客戶期望。」</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Caitlin Wood</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">客戶營運副總裁</p></div></div><a href="/customer/zerofox/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">檢視客戶案例</span></a></cite></div></div></div></div></div></div><div data-index="7" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Thrasio logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Thrasio logo" loading="lazy" decoding="async" data-nimg="fill" 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class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 fsIgZh"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27129%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/promo.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jDGtIk">超越每一位客戶的期望</h3></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 iVEqgY" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">免費試用</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">免費試用</span></span></span></a><a href="/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 cCXxYg" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">取得示範</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">取得示範</span></span></span></a></div></div></div></div></div></div></div></section></div><div><section id="roi" style="overflow-x:visible" class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFGTzT Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">投資報酬率</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/></div></div><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqLeTG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk">最大化您的投資報酬率</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Zendesk 將幫助您節省寶貴的時間與金錢。您可以不相信我們，但是不能不相信 Forrester。他們的總體經濟影響 (Total Economic Impact™, TEI) 研究顯示三年的投資報酬率高達 286%。</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/blog/total-economic-impact-of-zendesk/" data-interaction-type="link-primary" aria-label="閱讀完整報告: 最大化您的投資報酬率" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gcsRMS" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">閱讀完整報告</span></a></div></div><div class="StyledCol-sc-inuw62-0 blvBlX Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 eLUMSV sc-2bb0bcc2-8 kTwxBH"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">加速實現價值</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Zendesk 可以開箱即用。立即解決客戶疑難，無需設定複雜的軟體。</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">減少每張工單所花的人力物力</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">自助服務與自動化技術幫助客服專員最多去化 15% 的聯絡需要。豐富的客戶深入解析有助於加速解決剩餘的工單。</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">有效控管成本</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">您不需要倚賴開發人員大軍才能開始使用 Zendesk，或是一群客服專員不斷地使用它。高效率與自動化技術已完全融入產品之中。</p></div></li></ul></div></div><div style="gap:32px" class="StyledRow-sc-xjsdg1-0 jVdZsR Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">286<span class="stat-char">%</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">平均投資報酬率</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">客戶在三年間所實現</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure"><span class="stat-char">$</span>20</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">百萬</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">客戶在三年間實現的淨現值。</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">2</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">個月</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">客戶回收成本所需的時間</p></div></div></div></div></div></section></div><div><section id="awards" class="Basestyle__BaseRoot-sc-3zktjg-1 hBSgbP"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 cBnvrF Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hLLrQC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">得獎紀錄</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk">獲得業界領導者認可</h2></div><div class="StyledCol-sc-inuw62-0 hPurhj Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-78a71933-4 ktrfmt"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27173%27%20height=%27192%27/%3e"/></span><img alt="榮獲獎項： 2024 年 G2 冬季領導廠商大獎" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="榮獲獎項： 2024 年 G2 冬季領導廠商大獎" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/award-1.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-1.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-1.svg"/></noscript></span></span><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img 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瞭解對客戶體驗應用人工智慧何以是企業成功的必要環節","zen-next-biz-eyebrow-cta":"取得手冊","zen-tymeshift-promo-heading":"Zendesk 併購 Tymeshift","zen-tymeshift-promo-body":"我們很高興宣布 Tymeshift \u2028現已成為 Zendesk 集團的一份子。","zen-wnq323-eyebrow":"\u003cstrong\u003e最新消息\u003c/strong\u003e 與我們一同聽取這一季的最新動態，並與我們的產品專家交談","zen-economist-webinar-eyebrow":"\u003cstrong\u003e業務趨勢\u003c/strong\u003e 透過 Economist Impact，瞭解人工智慧的影響力如何革新客戶體驗","zen-economist-webinar-eyebrow-cta":"立即註冊","zen-refresh-114":"瞭解家具行如何運用 Zendesk 提供優良的客戶支援。","zen-refresh-115":"開始導覽","katamari-22":"Zendesk 致力讓客戶服務臻善臻美。我們的軟體旨在滿足客戶需求，協助您的團隊做好準備，幫助您同步推動業務。","katamari-23":"免費試用","katamari-24":"開始免費試用","katamari-25":"觀看示範","katamari-28":"出色的對話將構築卓越的體驗","katamari-29":"為讓客戶滿意，您需要發展對話式體驗，意即跨所有管道相互連結的順暢溝通。","katamari-sl-variant-1":"服務","katamari-sl-variant-2":"銷售","katamari-30":"為客戶提供最佳支援","katamari-31":"客戶希望能隨時隨地與您聯絡。運用 Zendesk Suite 提供跨管道、先進順暢且無縫接軌的支援，配合客戶所在之處，與其互動。","katamari-36":"贏取潛在客戶","katamari-med-anchor-3":"瞭解更多","katamari-41":"客製化您的客戶體驗","katamari-42":"Sunshine 讓您客製化並擴展 Zendesk，進而提供個人化體驗，協助客服人員保持高效，並讓整體企業保持連結。此外，更具備開放性和靈活彈性，讓您快速應對新挑戰。","katamari-small-anchor-1":"瞭解更多","katamari-58":"獲評為數位客戶服務使用案例第一名","katamari-59":"與 Zendesk 攜手打造最佳客戶體驗","katamari-60":"您的合作公司也是 Zendesk 愛用者","katamari-swap-5":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-mailchimp.svg\" alt=\"Logo: Mailchimp\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-siemens.svg\" alt=\"Logo: Siemens\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-stanley.svg\" alt=\"Logo: Black \u0026 Decker\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-tesco.svg\" alt=\"Logo: Tesco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-khan.svg\" alt=\"Logo: Khan Academy\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-6":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-accor-plus.svg\" alt=\"Logo: Accor Plus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.svg\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg\" alt=\"Logo: Rea Group\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-westrac.svg\" alt=\"Logo: Westrac\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-7":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-dev-factory.png\" alt=\"Logo: Dev Factory\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-emeritus.png\" alt=\"Logo: Emeritus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-furlenco.png\" alt=\"Logo: Furlenco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-ola.png\" alt=\"Logo: Ola\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-forrest-essentials.png\" alt=\"Logo: Forrest Essentials\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-itc.svg\" alt=\"Logo: ITC Limited\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-med-anchor-1":"查看所有客戶案例","katamari-swap-8":"\u003cdiv class=\"col col-medium-4 col-articles-heading\"\u003e\u003ch3\u003e更多推薦閱讀內容\u003c/h3\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-medium-8\"\u003e\r\n\u003cul class=\"article-list\"\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-feedback-hear-voice-customer/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e客戶回饋：資料收集與運用的 7 大策略\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/why-companies-should-invest-in-the-customer-experience/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e什麼是客戶體驗？ (以及如何提供出色的客戶體驗)\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-metrics-matter/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e前 3 大重要客戶服務指標\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-support-vs-customer-service/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e客戶支援：定義、技能、重要性與祕訣\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/chatbots-for-business/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e什麼是聊天機器人？其運作方式為何？終極指南\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/ultimate-guide-call-centers/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e什麼是話務中心？定義、類型及其運作方式\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-skills/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e2022 年客戶服務定義、技能與重要特質\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/3-best-knowledge-management-examples/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e5 大最佳知識管理範例\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e","katamari-62":"客戶服務領航者，免費試用不同凡響","katamari-63":"開始免費試用","katamari-64":"觀看示範","katamari-overlay-cta-1":"開始免費試用","zen-promo-pod3-supertitle":"最新消息","zen-employee-xp-1":"員工體驗","zen-employee-xp-2":"為員工取得解答","zen-employee-xp-3":"讓團隊得以將心力放在重要的事務上，並協助員工快速取得解答。我們的服務台解決方案不僅簡化支援，同時讓資訊分享更加容易。 ","zen-employee-xp-4":"瞭解更多","zen-sales-1":"無論是潛在客戶還是一般客戶，也不管他們目前處於哪個購買階段，都希望獲得順暢無礙的體驗。運用 Zendesk Sell 實現有意義的對話體驗，進而促成更具價值的銷售線索，最終達成更多交易。","zen-wnq322-pod3-supertitle-pre":"線上活動","katamari-67":"從客戶的角度來體驗 Zendesk 服務，是瞭解 Zendesk 的最佳方式。親自體驗 Zendesk 如何輕鬆實現客戶體驗。","katamari-68":"請參閱 Zendesk 應用實務","katamari-69":"開始導覽","zen-wnq123-pod3-p-pre":"取得本季的更新，以及專家建議和產品秘訣","zen-g2promo-read-more":"閱讀更多","zen-refresh-80":"匯聚業界精英的年度盛會。收穫客戶體驗的真知灼見。智慧未來的殷切呼喚。","zen-refresh-82":"活動倒數計時：","zen-refresh-87":"Zendesk Relate","zen-refresh-88":"此活動可能包含關於智慧客戶體驗的秘密","zen-refresh-89":"立即註冊","zen-refresh-91":"Relate 2023","zen-refresh-97":"預測客戶需求。每張工單可省下 40% 的成本。","zen-refresh-98":"Zendesk 開箱即可使用。無需組裝。人力效率提升 40%。","zen-tour-id":"dyRWxP6","zen-refresh-100":"Zendesk 新手","zen-refresh-102":"我們的全球性客戶體驗活動 Zendesk Relate 將帶領我們一窺智慧客戶體驗的未來。若是無法參加也沒關係。您還是可於會後重溫活動內容，或參閱我們下方所列產品公告。","zen-refresh-103":"釋放智慧客戶體驗的無窮威力","zen-refresh-104":"在客戶體驗的完整歷程中，感受人工智慧的強大威力。透過我們的專題演講了解詳情。","zen-refresh-105":"立即觀看","zen-refresh-106":"隆重介紹 Zendesk 人工智慧","zen-refresh-107":"人工智慧已深入人心，但唯有 Zendesk 能讓您輕鬆啓用。更智慧的支援、工作流程與來電轉接功能，開箱立即可用。","zen-refresh-108":"人工智慧功能","zen-refresh-109":"聰明地節省成本","zen-refresh-110":"了解如何有策略地運用人工智慧來掌控成本，同時維繫緊密的客戶關係。","zen-refresh-111":"取得手冊","zen-refresh-89b":"立即觀看","zen-refresh-112":"聆聽以瞭解 Zendesk 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Zendesk： 完整的客戶服務解決方案

Zendesk：完整的客戶服務解決方案