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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"/><meta content="en_US" http-equiv="Content-Language"/><meta content="notranslate" name="google"/><meta content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1" name="viewport"/><title>Customer Success Manager at Avoma • Pune | Wellfound</title><link href="https://wellfound.com/jobs/3154974-customer-success-manager" rel="canonical"/><meta content="Avoma is hiring a Customer Success Manager in Pune - Apply now on Wellfound!" name="description"/><meta content="Wellfound" property="og:site_name"/><meta content="https://photos.wellfound.com/startups/i/3866257-30cea94f7a93f5ff27e4d35909a1dc5a-thumb_jpg.jpg?buster=1512688268" property="og:image"/><meta content="https://wellfound.com/jobs/3154974-customer-success-manager" property="og:url"/><meta content="Customer Success Manager at Avoma • Pune" property="og:title"/><meta content="Avoma is hiring a Customer Success Manager in Pune - Apply now on Wellfound!" property="og:description"/><script type="application/ld+json">{"@context":"http://schema.org/","@type":"JobPosting","title":"Customer Success Manager","identifier":{"@type":"PropertyValue","name":"Avoma","value":"3154974-customer-success-manager"},"employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Avoma","sameAs":"https://www.avoma.com/","logo":"https://photos.wellfound.com/startups/i/3866257-30cea94f7a93f5ff27e4d35909a1dc5a-medium_jpg.jpg?buster=1512688268","location":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Palo Alto","addressRegion":"California","addressCountry":"United States"},"latitude":37.4419,"longitude":-122.143},{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pune","addressRegion":"Maharashtra","addressCountry":"India"},"latitude":18.5204,"longitude":73.8567}]},"validThrough":"2025-02-20T07:55:24Z","image":"https://photos.wellfound.com/startups/i/3866257-30cea94f7a93f5ff27e4d35909a1dc5a-medium_jpg.jpg?buster=1512688268","industry":"SaaS, Artificial Intelligence, Collaboration, Productivity Software, and Intelligent Assistants","directApply":true,"description":"<h3>About Us</h3>\n<p>Avoma was founded with the belief that all of us have a love-and-hate relationship with meetings. When meetings are run effectively, people collaborate on great ideas, achieve alignment and ultimately make faster progress on their desired goals. But when meetings are run poorly, valuable time is wasted, information discussed is lost and scattered across multiple tools, desired goals are not achieved, and in the end, people blame each other.</p>\n\n<p>The reality is, a majority of meetings are still run very poorly today. We believe that with the right blend of Human Intelligence and advancements in Artificial Intelligence, we can make meetings more productive and get more value from the information discussed in every conversation.</p>\n\n<p>Join us in revolutionizing meetings through AI!</p>\n<h3>Your Impact</h3>\n<p>As a Customer Success Manager, you will lead customer success initiatives, keep the company focused on customer outcomes and play a central role in directing the future of the product.</p>\n\n<p>You will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product roadmap. You will be involved in all aspects of account management, demonstrating the product, educating customers and more.</p>\n\n<p>We are still a small team and looking for people that not only love building customer relationships but that can also roll up their sleeves and help to build out our process and playbooks. You will have many opportunities to add impact to the business and will join a collaborative team who is ready to change the way the world runs meetings.</p>\n\n<p>You will be a core part of the founding team and report directly to the VP of Customer Success.</p>\n\n<p><strong>The Scheduled Shift for this role will be 4pm-1am IST to ensure crossover working hours with the US.</strong></p>\n<h3>As a Customer Success Manager at Avoma you will:</h3>\n<ul>\n<li>Understand customer outcomes by communicating with customers, analyze customer health metrics, run NPS and gather other feedback via Intercom and Vitally.</li>\n<li>Represent the voice of the customer to provide input into every core product, marketing and sales process.</li>\n<li>Engage with customers to drive renewal and expansion opportunities.</li>\n<li>Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live adoption and value creation.</li>\n<li>Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements and troubleshoot technical issues raised by customers.</li>\n<li>Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements.</li>\n<li>Run QBR’s to provide insights and best practices to customers to ensure that they get the most value out of the platform.</li>\n<li>Being the main point of contact between the company and a number of named enterprise accounts.</li>\n</ul>\n\n<p><strong>Requirements</strong></p>\n<h3>This position is for you if you have:</h3>\n<ul>\n<li>BS or BA (MBA/Master would be bonus)</li>\n<li>4+ years of experience in Customer Success, Account Management, Business Development, or another client-facing role in a SaaS or software company.</li>\n<li>Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.</li>\n<li>Ability to create structure in ambiguous situations and design effective processes.</li>\n<li>Impressive executive presence and communication abilities.</li>\n<li>Experience using Live chat software (e.g. Intercom), CRM (e.g. HubSpot) and Customer Success platform (e.g. Vitally), and Analytics tools (e.g. Mixpanel).</li>\n<li>Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services).</li>\n<li>Passion for technology and for being a part of a fast-growing SaaS company.</li>\n<li>Positive attitude and proactive work ethic.</li>\n<li>Bias for action with a sense of urgency and persistence.</li>\n<li>A self-motivator, creative, results-driven and solution oriented.</li>\n<li>Organized and strong time management skills.</li>\n</ul>\n<h3>Bonus areas of expertise:</h3>\n<ul>\n<li>Strong references from previous customers and employers.</li>\n<li>Knowledge of Customer Success campaigns and automation using CS platforms.</li>\n<li>Knowledge of Artificial Intelligence technologies and tools.</li>\n<li>The ability to be truly consultative in your approach with customers.</li>\n</ul>\n\n<p><strong>Benefits</strong></p>\n<h3>Joining Avoma</h3>\n<p>We’re a growing team of dreamers and builders who want to create an impactful and sustainable company. Our team brings experience from building and scaling products touching millions of people at leading technology companies. We are committed to building a product people love to use and creating a company people love to work for.</p>\n\n<p>Our benefits include:</p>\n\n<ul>\n<li>A transparent salary structure (Starting Salary Range: ₹1,750,000- ₹2,250,000 DOE)</li>\n<li>Generous Time Off Policy</li>\n</ul>\n<h3>Our Values</h3>\n<p><strong>Transparency</strong></p>\n\n<p>We value transparency as the key to a culture of trust. We strive to be honest in all communication, because we believe that better context leads to better decisions. Transparency is not oversharing, or betraying privacy. It’s about stripping away anything that gets in the way of clarity and truth so that we reduce uncertainty, build trust, and foster accountability.</p>\n\n<p><strong>Curiosity</strong></p>\n\n<p>We see curiosity as the root of innovation at Avoma. We perceive what exists, question why, and explore what it could be. We take time for inquisitiveness and playfulness, and avoid assumptions that hinder our ability to imagine and grow.</p>\n\n<p><strong>Gratitude</strong></p>\n\n<p>We believe that intentional gratitude makes our journey joyful. We approach every interaction with optimism, and we express thankfulness to each other, our families, our customers, and investors.</p>\n","datePosted":"2024-11-20T07:55:24Z","jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pune","addressRegion":"Maharashtra","addressCountry":"India"},"latitude":18.5204,"longitude":73.8567}],"experienceRequirements":{"@type":"OccupationalExperienceRequirements","monthsOfExperience":48},"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","unitText":"YEAR","minValue":1750000.0,"maxValue":2250000.0}}}</script><meta content="summary" name="twitter:card"/><meta content="@wellfoundhq" name="twitter:site"/><meta content="@wellfoundhq" name="twitter:creator"/><link href="https://wellfound.com/wellfound.ico" rel="icon"/><link href="https://wellfound.com/wellfound-favicon-16x.png" rel="icon" sizes="16x16" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-32x.png" 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src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/3866257-30cea94f7a93f5ff27e4d35909a1dc5a-medium_jpg.jpg?buster=1512688268" height="64" width="64" class="rounded-2xl object-contain"/></div></a><div class="ml-4"><div class="flex space-x-2"><a rel="noopener noreferrer" target="_blank" href="/company/avoma"><span class="text-sm font-semibold text-black">Avoma</span></a><div class="flex items-center text-sm font-medium text-pop-green"><div class="mr-1 h-2 w-2 rounded-2xl bg-pop-green"></div>Actively Hiring</div></div><div class="text-sm font-light text-neutral-500">AI Meeting Assistant, Collaboration, and Intelligence platform</div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 hidden lg:inline-flex"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M4.5 10.5H7.5M4.5 9H7.5M4.49992 5.99999H2.70692C2.60805 5.99996 2.5114 5.97063 2.4292 5.91569C2.34699 5.86074 2.28292 5.78266 2.24509 5.69131C2.20725 5.59996 2.19735 5.49945 2.21663 5.40247C2.23592 5.30549 2.28352 5.21641 2.35342 5.14649L5.64642 1.85349C5.74019 1.75975 5.86734 1.70709 5.99992 1.70709C6.13251 1.70709 6.25966 1.75975 6.35342 1.85349L9.64642 5.14649C9.71633 5.21641 9.76393 5.30549 9.78322 5.40247C9.8025 5.49945 9.7926 5.59996 9.75476 5.69131C9.71693 5.78266 9.65286 5.86074 9.57065 5.91569C9.48845 5.97063 9.3918 5.99996 9.29292 5.99999H7.49992V7.49999H4.49992V5.99999Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Top 10% of responders</div><div class="styles_tooltip-text__bYBqF">Avoma is in the top 10% of companies in terms of response time to applications</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg class="haloIcon" fill="none" height="12" viewBox="0 0 51 46" width="12" xmlns="http://www.w3.org/2000/svg"><path d="M5.16732 23.0826C5.16732 24.1872 6.06275 25.0826 7.16732 25.0826C8.27189 25.0826 9.16732 24.1872 9.16732 23.0826H5.16732ZM27.7923 41.7076C26.6877 41.7076 25.7923 42.6031 25.7923 43.7076C25.7923 44.8122 26.6877 45.7076 27.7923 45.7076V41.7076ZM48.4173 23.0826H46.4173H48.4173ZM27.7923 2.45764V0.457642V2.45764ZM27.7923 23.0826H25.7923C25.7923 23.7513 26.1265 24.3758 26.6829 24.7467L27.7923 23.0826ZM33.5579 29.3301C34.477 29.9428 35.7187 29.6944 36.3314 28.7754C36.9441 27.8563 36.6958 26.6146 35.7767 26.0019L33.5579 29.3301ZM29.7923 11.6243C29.7923 10.5197 28.8969 9.62431 27.7923 9.62431C26.6877 9.62431 25.7923 10.5197 25.7923 11.6243H29.7923ZM2.58398 27.9576C1.47942 27.9576 0.583985 28.8531 0.583984 29.9576C0.583984 31.0622 1.47941 31.9576 2.58398 31.9576L2.58398 27.9576ZM20.9173 31.9576C22.0219 31.9576 22.9173 31.0622 22.9173 29.9576C22.9173 28.8531 22.0219 27.9576 20.9173 27.9576V31.9576ZM7.16732 34.8326C6.06275 34.8326 5.16732 35.7281 5.16732 36.8326C5.16732 37.9372 6.06275 38.8326 7.16732 38.8326V34.8326ZM20.9173 38.8326C22.0219 38.8326 22.9173 37.9372 22.9173 36.8326C22.9173 35.7281 22.0219 34.8326 20.9173 34.8326V38.8326ZM14.0423 41.7076C12.9377 41.7076 12.0423 42.6031 12.0423 43.7076C12.0423 44.8122 12.9377 45.7076 14.0423 45.7076V41.7076ZM20.9173 45.7076C22.0219 45.7076 22.9173 44.8122 22.9173 43.7076C22.9173 42.6031 22.0219 41.7076 20.9173 41.7076V45.7076ZM27.7923 45.7076C30.7635 45.7076 33.7055 45.1224 36.4505 43.9854L34.9198 40.2899C32.6601 41.2259 30.2382 41.7076 27.7923 41.7076V45.7076ZM36.4505 43.9854C39.1955 42.8484 41.6897 41.1819 43.7906 39.0809L40.9622 36.2525C39.2327 37.982 37.1795 39.3539 34.9198 40.2899L36.4505 43.9854ZM43.7906 39.0809C45.8915 36.98 47.5581 34.4858 48.6951 31.7409L44.9996 30.2101C44.0636 32.4698 42.6917 34.523 40.9622 36.2525L43.7906 39.0809ZM48.6951 31.7409C49.8321 28.9959 50.4173 26.0538 50.4173 23.0826H46.4173C46.4173 25.5285 45.9356 27.9504 44.9996 30.2101L48.6951 31.7409ZM50.4173 23.0826C50.4173 20.1115 49.8321 17.1694 48.6951 14.4244L44.9996 15.9552C45.9356 18.2149 46.4173 20.6368 46.4173 23.0826H50.4173ZM48.6951 14.4244C47.5581 11.6794 45.8915 9.18528 43.7906 7.08435L40.9622 9.91278C42.6917 11.6423 44.0636 13.6955 44.9996 15.9552L48.6951 14.4244ZM43.7906 7.08435C41.6897 4.98342 39.1955 3.31688 36.4505 2.17987L34.9198 5.87539C37.1795 6.81138 39.2327 8.18329 40.9622 9.91278L43.7906 7.08435ZM36.4505 2.17987C33.7055 1.04286 30.7635 0.457642 27.7923 0.457642V4.45764C30.2382 4.45764 32.6601 4.93939 34.9198 5.87539L36.4505 2.17987ZM27.7923 0.457642C24.8212 0.457642 21.8791 1.04286 19.1341 2.17987L20.6648 5.87539C22.9245 4.93939 25.3464 4.45764 27.7923 4.45764V0.457642ZM19.1341 2.17987C16.3891 3.31688 13.895 4.98342 11.794 7.08435L14.6225 9.91278C16.3519 8.18329 18.4051 6.81138 20.6648 5.87539L19.1341 2.17987ZM11.794 7.08435C9.6931 9.18528 8.02656 11.6794 6.88954 14.4244L10.5851 15.9552C11.5211 13.6955 12.893 11.6423 14.6225 9.91278L11.794 7.08435ZM6.88954 14.4244C5.75253 17.1694 5.16732 20.1115 5.16732 23.0826H9.16732C9.16732 20.6368 9.64907 18.2149 10.5851 15.9552L6.88954 14.4244ZM26.6829 24.7467L33.5579 29.3301L35.7767 26.0019L28.9017 21.4185L26.6829 24.7467ZM25.7923 11.6243V23.0826H29.7923V11.6243H25.7923ZM2.58398 31.9576L20.9173 31.9576V27.9576L2.58398 27.9576L2.58398 31.9576ZM7.16732 38.8326H20.9173V34.8326H7.16732V38.8326ZM14.0423 45.7076H20.9173V41.7076H14.0423V45.7076Z" fill="black"></path></svg><div class="line-clamp-1">Responds within two weeks</div><div class="styles_tooltip-text__bYBqF">Based on past data, Avoma usually responds to incoming applications within two weeks</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><div class="line-clamp-1">B2B</div></div></li><li class="inline-flex h-[20px] w-auto max-w-max place-items-center rounded bg-neutral-200 px-1 text-[10px] font-medium text-neutral-800">+1</li></ul></div></div></div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 flex w-full pt-2 lg:hidden"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M4.5 10.5H7.5M4.5 9H7.5M4.49992 5.99999H2.70692C2.60805 5.99996 2.5114 5.97063 2.4292 5.91569C2.34699 5.86074 2.28292 5.78266 2.24509 5.69131C2.20725 5.59996 2.19735 5.49945 2.21663 5.40247C2.23592 5.30549 2.28352 5.21641 2.35342 5.14649L5.64642 1.85349C5.74019 1.75975 5.86734 1.70709 5.99992 1.70709C6.13251 1.70709 6.25966 1.75975 6.35342 1.85349L9.64642 5.14649C9.71633 5.21641 9.76393 5.30549 9.78322 5.40247C9.8025 5.49945 9.7926 5.59996 9.75476 5.69131C9.71693 5.78266 9.65286 5.86074 9.57065 5.91569C9.48845 5.97063 9.3918 5.99996 9.29292 5.99999H7.49992V7.49999H4.49992V5.99999Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Top 10% of responders</div><div class="styles_tooltip-text__bYBqF">Avoma is in the top 10% of companies in terms of response time to applications</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg class="haloIcon" fill="none" height="12" viewBox="0 0 51 46" width="12" xmlns="http://www.w3.org/2000/svg"><path d="M5.16732 23.0826C5.16732 24.1872 6.06275 25.0826 7.16732 25.0826C8.27189 25.0826 9.16732 24.1872 9.16732 23.0826H5.16732ZM27.7923 41.7076C26.6877 41.7076 25.7923 42.6031 25.7923 43.7076C25.7923 44.8122 26.6877 45.7076 27.7923 45.7076V41.7076ZM48.4173 23.0826H46.4173H48.4173ZM27.7923 2.45764V0.457642V2.45764ZM27.7923 23.0826H25.7923C25.7923 23.7513 26.1265 24.3758 26.6829 24.7467L27.7923 23.0826ZM33.5579 29.3301C34.477 29.9428 35.7187 29.6944 36.3314 28.7754C36.9441 27.8563 36.6958 26.6146 35.7767 26.0019L33.5579 29.3301ZM29.7923 11.6243C29.7923 10.5197 28.8969 9.62431 27.7923 9.62431C26.6877 9.62431 25.7923 10.5197 25.7923 11.6243H29.7923ZM2.58398 27.9576C1.47942 27.9576 0.583985 28.8531 0.583984 29.9576C0.583984 31.0622 1.47941 31.9576 2.58398 31.9576L2.58398 27.9576ZM20.9173 31.9576C22.0219 31.9576 22.9173 31.0622 22.9173 29.9576C22.9173 28.8531 22.0219 27.9576 20.9173 27.9576V31.9576ZM7.16732 34.8326C6.06275 34.8326 5.16732 35.7281 5.16732 36.8326C5.16732 37.9372 6.06275 38.8326 7.16732 38.8326V34.8326ZM20.9173 38.8326C22.0219 38.8326 22.9173 37.9372 22.9173 36.8326C22.9173 35.7281 22.0219 34.8326 20.9173 34.8326V38.8326ZM14.0423 41.7076C12.9377 41.7076 12.0423 42.6031 12.0423 43.7076C12.0423 44.8122 12.9377 45.7076 14.0423 45.7076V41.7076ZM20.9173 45.7076C22.0219 45.7076 22.9173 44.8122 22.9173 43.7076C22.9173 42.6031 22.0219 41.7076 20.9173 41.7076V45.7076ZM27.7923 45.7076C30.7635 45.7076 33.7055 45.1224 36.4505 43.9854L34.9198 40.2899C32.6601 41.2259 30.2382 41.7076 27.7923 41.7076V45.7076ZM36.4505 43.9854C39.1955 42.8484 41.6897 41.1819 43.7906 39.0809L40.9622 36.2525C39.2327 37.982 37.1795 39.3539 34.9198 40.2899L36.4505 43.9854ZM43.7906 39.0809C45.8915 36.98 47.5581 34.4858 48.6951 31.7409L44.9996 30.2101C44.0636 32.4698 42.6917 34.523 40.9622 36.2525L43.7906 39.0809ZM48.6951 31.7409C49.8321 28.9959 50.4173 26.0538 50.4173 23.0826H46.4173C46.4173 25.5285 45.9356 27.9504 44.9996 30.2101L48.6951 31.7409ZM50.4173 23.0826C50.4173 20.1115 49.8321 17.1694 48.6951 14.4244L44.9996 15.9552C45.9356 18.2149 46.4173 20.6368 46.4173 23.0826H50.4173ZM48.6951 14.4244C47.5581 11.6794 45.8915 9.18528 43.7906 7.08435L40.9622 9.91278C42.6917 11.6423 44.0636 13.6955 44.9996 15.9552L48.6951 14.4244ZM43.7906 7.08435C41.6897 4.98342 39.1955 3.31688 36.4505 2.17987L34.9198 5.87539C37.1795 6.81138 39.2327 8.18329 40.9622 9.91278L43.7906 7.08435ZM36.4505 2.17987C33.7055 1.04286 30.7635 0.457642 27.7923 0.457642V4.45764C30.2382 4.45764 32.6601 4.93939 34.9198 5.87539L36.4505 2.17987ZM27.7923 0.457642C24.8212 0.457642 21.8791 1.04286 19.1341 2.17987L20.6648 5.87539C22.9245 4.93939 25.3464 4.45764 27.7923 4.45764V0.457642ZM19.1341 2.17987C16.3891 3.31688 13.895 4.98342 11.794 7.08435L14.6225 9.91278C16.3519 8.18329 18.4051 6.81138 20.6648 5.87539L19.1341 2.17987ZM11.794 7.08435C9.6931 9.18528 8.02656 11.6794 6.88954 14.4244L10.5851 15.9552C11.5211 13.6955 12.893 11.6423 14.6225 9.91278L11.794 7.08435ZM6.88954 14.4244C5.75253 17.1694 5.16732 20.1115 5.16732 23.0826H9.16732C9.16732 20.6368 9.64907 18.2149 10.5851 15.9552L6.88954 14.4244ZM26.6829 24.7467L33.5579 29.3301L35.7767 26.0019L28.9017 21.4185L26.6829 24.7467ZM25.7923 11.6243V23.0826H29.7923V11.6243H25.7923ZM2.58398 31.9576L20.9173 31.9576V27.9576L2.58398 27.9576L2.58398 31.9576ZM7.16732 38.8326H20.9173V34.8326H7.16732V38.8326ZM14.0423 45.7076H20.9173V41.7076H14.0423V45.7076Z" fill="black"></path></svg><div class="line-clamp-1">Responds within two weeks</div><div class="styles_tooltip-text__bYBqF">Based on past data, Avoma usually responds to incoming applications within two weeks</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><div class="line-clamp-1">B2B</div></div></li><li class="inline-flex h-[20px] w-auto max-w-max place-items-center rounded bg-neutral-200 px-1 text-[10px] font-medium text-neutral-800">+1</li></ul></div><div class="mt-4"><h1 class="inline text-xl font-semibold text-black">Customer Success Manager</h1></div><ul class="block text-md text-black md:flex"><li class="md:flex-none">₹17.5L – ₹22.5L • 0.0% – 0.01%</li><li class="flex items-center md:flex-none md:justify-center"><span class="mx-2 hidden sm:inline-block">|</span><div><a class="font-normal text-black text-md" rel="noopener noreferrer" target="_blank" href="/location/pune">Pune</a></div></li><li class="md:flex-none"><span class="mx-2 hidden sm:inline-block">|</span>4 years of exp</li><li class="md:flex-none"><span class="mx-2 hidden sm:inline-block">|</span>Full Time</li></ul><div class="mt-0.5 text-sm font-extralight text-neutral-500">Posted: 1 week ago<span class="ml-1">• Recruiter recently active</span></div></div><div class="mt-2 flex w-full justify-center sm:mt-0 sm:w-1/3 sm:justify-end"><div class="inline-block mr-4"><button class="mr-4 h-12 w-full rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 disabled:cursor-default disabled:pointer-events-none disabled:opacity-50 transition duration-200 px-4 py-2 bg-white border-black text-black disabled:bg-white disabled:border-gray-700 disabled:text-gray-700 hover:bg-gtmblue-100 hover:border-gtmblue-500 hover:text-gtmblue-500" onclick="window.location.href='/jobs/signup?after_action=save_job&job_listing=3154974&source=job+listing&source_content=save_job_button'">Save</button></div><div class="inline-block h-12 w-full md:w-44"><button class="h-12 w-full rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 disabled:cursor-default disabled:pointer-events-none disabled:opacity-50 transition duration-200 px-4 py-2 bg-black border-black text-white disabled:bg-gray-400 disabled:border-gray-400 disabled:text-gray-700 hover:bg-gtmblue-500 hover:border-gtmblue-500" onclick="window.location.href='/jobs/3154974-customer-success-manager?autoOpenApplication=true'">Apply Now</button></div></div></div><div class="grid grid-cols-1 gap-6 rounded-b-xl bg-neutral-50 p-6 py-6 md:grid-cols-2"><div><span class="text-md font-semibold">Visa Sponsorship</span><p><span>Not Available</span></p></div><div><span class="text-md font-semibold">Remote Work Policy</span><p>In office - WFH flexibility</p></div><div><span class="text-md font-semibold">Relocation</span><span class="flex items-center">Allowed<span class="ml-1"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="haloIcon w-4 max-w-full"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.178 2.279c.51.255.924.668 1.18 1.179l7.363 14.728A2.636 2.636 0 0119.364 22H4.636a2.636 2.636 0 01-2.358-3.814L9.642 3.458a2.636 2.636 0 013.536-1.18zm-1.94 2.193L4.09 18.766A.852.852 0 004.853 20h14.294a.853.853 0 00.763-1.234L12.763 4.472a.852.852 0 00-1.526 0zM12 16a1 1 0 110 2 1 1 0 010-2zm0-8a1 1 0 011 1v4a1 1 0 11-2 0V9a1 1 0 011-1z" fill="currentColor"></path></svg></span></span></div><div><span class="text-md font-semibold">Skills</span><div class="flex flex-wrap"><div class="mr-2 mt-2 rounded-3xl border border-gray-300 bg-accent-persian-100 px-2 py-1 text-sm font-normal text-gray-800">Customer Success</div></div></div><div><span class="text-md font-semibold">Hiring contact</span><p>Ashwani Bhat</p></div></div></div><div class="mt-6 rounded-xl border border-gray-400 px-6 py-6"><h2 class="mb-2 text-2xl font-semibold">About the job</h2><div class="relative"><div class="styles_description__xjvTf inline-block text-black" id="job-description"><h3>About Us</h3> <p>Avoma was founded with the belief that all of us have a love-and-hate relationship with meetings. When meetings are run effectively, people collaborate on great ideas, achieve alignment and ultimately make faster progress on their desired goals. But when meetings are run poorly, valuable time is wasted, information discussed is lost and scattered across multiple tools, desired goals are not achieved, and in the end, people blame each other.</p> <p>The reality is, a majority of meetings are still run very poorly today. We believe that with the right blend of Human Intelligence and advancements in Artificial Intelligence, we can make meetings more productive and get more value from the information discussed in every conversation.</p> <p>Join us in revolutionizing meetings through AI!</p> <h3>Your Impact</h3> <p>As a Customer Success Manager, you will lead customer success initiatives, keep the company focused on customer outcomes and play a central role in directing the future of the product.</p> <p>You will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product roadmap. You will be involved in all aspects of account management, demonstrating the product, educating customers and more.</p> <p>We are still a small team and looking for people that not only love building customer relationships but that can also roll up their sleeves and help to build out our process and playbooks. You will have many opportunities to add impact to the business and will join a collaborative team who is ready to change the way the world runs meetings.</p> <p>You will be a core part of the founding team and report directly to the VP of Customer Success.</p> <p><strong>The Scheduled Shift for this role will be 4pm-1am IST to ensure crossover working hours with the US.</strong></p> <h3>As a Customer Success Manager at Avoma you will:</h3> <ul> <li>Understand customer outcomes by communicating with customers, analyze customer health metrics, run NPS and gather other feedback via Intercom and Vitally.</li> <li>Represent the voice of the customer to provide input into every core product, marketing and sales process.</li> <li>Engage with customers to drive renewal and expansion opportunities.</li> <li>Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live adoption and value creation.</li> <li>Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements and troubleshoot technical issues raised by customers.</li> <li>Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements.</li> <li>Run QBR’s to provide insights and best practices to customers to ensure that they get the most value out of the platform.</li> <li>Being the main point of contact between the company and a number of named enterprise accounts.</li> </ul> <p><strong>Requirements</strong></p> <h3>This position is for you if you have:</h3> <ul> <li>BS or BA (MBA/Master would be bonus)</li> <li>4+ years of experience in Customer Success, Account Management, Business Development, or another client-facing role in a SaaS or software company.</li> <li>Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.</li> <li>Ability to create structure in ambiguous situations and design effective processes.</li> <li>Impressive executive presence and communication abilities.</li> <li>Experience using Live chat software (e.g. Intercom), CRM (e.g. HubSpot) and Customer Success platform (e.g. Vitally), and Analytics tools (e.g. Mixpanel).</li> <li>Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services).</li> <li>Passion for technology and for being a part of a fast-growing SaaS company.</li> <li>Positive attitude and proactive work ethic.</li> <li>Bias for action with a sense of urgency and persistence.</li> <li>A self-motivator, creative, results-driven and solution oriented.</li> <li>Organized and strong time management skills.</li> </ul> <h3>Bonus areas of expertise:</h3> <ul> <li>Strong references from previous customers and employers.</li> <li>Knowledge of Customer Success campaigns and automation using CS platforms.</li> <li>Knowledge of Artificial Intelligence technologies and tools.</li> <li>The ability to be truly consultative in your approach with customers.</li> </ul> <p><strong>Benefits</strong></p> <h3>Joining Avoma</h3> <p>We’re a growing team of dreamers and builders who want to create an impactful and sustainable company. Our team brings experience from building and scaling products touching millions of people at leading technology companies. We are committed to building a product people love to use and creating a company people love to work for.</p> <p>Our benefits include:</p> <ul> <li>A transparent salary structure (Starting Salary Range: ₹1,750,000- ₹2,250,000 DOE)</li> <li>Generous Time Off Policy</li> </ul> <h3>Our Values</h3> <p><strong>Transparency</strong></p> <p>We value transparency as the key to a culture of trust. We strive to be honest in all communication, because we believe that better context leads to better decisions. Transparency is not oversharing, or betraying privacy. It’s about stripping away anything that gets in the way of clarity and truth so that we reduce uncertainty, build trust, and foster accountability.</p> <p><strong>Curiosity</strong></p> <p>We see curiosity as the root of innovation at Avoma. We perceive what exists, question why, and explore what it could be. We take time for inquisitiveness and playfulness, and avoid assumptions that hinder our ability to imagine and grow.</p> <p><strong>Gratitude</strong></p> <p>We believe that intentional gratitude makes our journey joyful. We approach every interaction with optimism, and we express thankfulness to each other, our families, our customers, and investors.</p> </div></div><div class="inline-block !block"><button class="mx-auto mt-6 block h-12 w-full md:w-44 rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 disabled:cursor-default disabled:pointer-events-none disabled:opacity-50 transition duration-200 px-4 py-2 bg-black border-black text-white disabled:bg-gray-400 disabled:border-gray-400 disabled:text-gray-700 hover:bg-gtmblue-500 hover:border-gtmblue-500" onclick="window.location.href='/jobs/3154974-customer-success-manager?autoOpenApplication=true'">Apply Now</button></div></div></div><div class="mt-6 rounded-xl border border-brand-pink px-6 py-6 pb-0"><h2 class="text-2xl font-semibold text-brand-pink">About the company</h2><div class="mt-4 rounded-lg border border-gray-300 bg-white pb-4"><div class="p-4"><div class="flex w-full"><a class="content-center" href="/company/avoma"><div class="flex h-[64px] w-[64px] justify-center overflow-hidden rounded-2xl border border-gray-400 bg-gray-100"><img alt="Avoma company logo" loading="lazy" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/3866257-30cea94f7a93f5ff27e4d35909a1dc5a-medium_jpg.jpg?buster=1512688268" height="64" width="64" class="rounded-2xl object-contain"/></div></a><div class="pl-2 flex flex-col"><div class="flex space-x-2"><a class="text-neutral-1000 hover:underline focus:no-underline" href="/company/avoma"><h3 class="inline text-md font-semibold">Avoma</h3></a><div class="flex items-center text-sm font-medium text-pop-green"><div class="mr-1 h-2 w-2 rounded-2xl bg-pop-green"></div>Actively Hiring</div></div><span class="text-md text-neutral-1000">AI Meeting Assistant, Collaboration, and Intelligence platform</span><span class="text-xs italic text-neutral-500">51-200 Employees</span></div></div></div><div class="grid grid-cols-2 items-center gap-2 border-t border-gray-300 p-4 xs:flex xs:flex-wrap"><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Location" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MapIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Location"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/location/palo-alto">Palo Alto</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Size" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/CompanySizeIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Size"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600">51-200</div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Type" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/StartupTypeIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Type"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600">SaaS</div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Type" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/StartupTypeIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Type"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600">Artificial Intelligence</div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/saas">SaaS</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/artificial-intelligence">Artificial Intelligence</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/collaboration">Collaboration</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/productivity-software">Productivity Software</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600">Intelligent Assistants</div></div></div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 border-t border-gray-300 p-4 pb-4"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M4.5 10.5H7.5M4.5 9H7.5M4.49992 5.99999H2.70692C2.60805 5.99996 2.5114 5.97063 2.4292 5.91569C2.34699 5.86074 2.28292 5.78266 2.24509 5.69131C2.20725 5.59996 2.19735 5.49945 2.21663 5.40247C2.23592 5.30549 2.28352 5.21641 2.35342 5.14649L5.64642 1.85349C5.74019 1.75975 5.86734 1.70709 5.99992 1.70709C6.13251 1.70709 6.25966 1.75975 6.35342 1.85349L9.64642 5.14649C9.71633 5.21641 9.76393 5.30549 9.78322 5.40247C9.8025 5.49945 9.7926 5.59996 9.75476 5.69131C9.71693 5.78266 9.65286 5.86074 9.57065 5.91569C9.48845 5.97063 9.3918 5.99996 9.29292 5.99999H7.49992V7.49999H4.49992V5.99999Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Top 10% of responders</div><div class="styles_tooltip-text__bYBqF">Avoma is in the top 10% of companies in terms of response time to applications</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg class="haloIcon" fill="none" height="12" viewBox="0 0 51 46" width="12" xmlns="http://www.w3.org/2000/svg"><path d="M5.16732 23.0826C5.16732 24.1872 6.06275 25.0826 7.16732 25.0826C8.27189 25.0826 9.16732 24.1872 9.16732 23.0826H5.16732ZM27.7923 41.7076C26.6877 41.7076 25.7923 42.6031 25.7923 43.7076C25.7923 44.8122 26.6877 45.7076 27.7923 45.7076V41.7076ZM48.4173 23.0826H46.4173H48.4173ZM27.7923 2.45764V0.457642V2.45764ZM27.7923 23.0826H25.7923C25.7923 23.7513 26.1265 24.3758 26.6829 24.7467L27.7923 23.0826ZM33.5579 29.3301C34.477 29.9428 35.7187 29.6944 36.3314 28.7754C36.9441 27.8563 36.6958 26.6146 35.7767 26.0019L33.5579 29.3301ZM29.7923 11.6243C29.7923 10.5197 28.8969 9.62431 27.7923 9.62431C26.6877 9.62431 25.7923 10.5197 25.7923 11.6243H29.7923ZM2.58398 27.9576C1.47942 27.9576 0.583985 28.8531 0.583984 29.9576C0.583984 31.0622 1.47941 31.9576 2.58398 31.9576L2.58398 27.9576ZM20.9173 31.9576C22.0219 31.9576 22.9173 31.0622 22.9173 29.9576C22.9173 28.8531 22.0219 27.9576 20.9173 27.9576V31.9576ZM7.16732 34.8326C6.06275 34.8326 5.16732 35.7281 5.16732 36.8326C5.16732 37.9372 6.06275 38.8326 7.16732 38.8326V34.8326ZM20.9173 38.8326C22.0219 38.8326 22.9173 37.9372 22.9173 36.8326C22.9173 35.7281 22.0219 34.8326 20.9173 34.8326V38.8326ZM14.0423 41.7076C12.9377 41.7076 12.0423 42.6031 12.0423 43.7076C12.0423 44.8122 12.9377 45.7076 14.0423 45.7076V41.7076ZM20.9173 45.7076C22.0219 45.7076 22.9173 44.8122 22.9173 43.7076C22.9173 42.6031 22.0219 41.7076 20.9173 41.7076V45.7076ZM27.7923 45.7076C30.7635 45.7076 33.7055 45.1224 36.4505 43.9854L34.9198 40.2899C32.6601 41.2259 30.2382 41.7076 27.7923 41.7076V45.7076ZM36.4505 43.9854C39.1955 42.8484 41.6897 41.1819 43.7906 39.0809L40.9622 36.2525C39.2327 37.982 37.1795 39.3539 34.9198 40.2899L36.4505 43.9854ZM43.7906 39.0809C45.8915 36.98 47.5581 34.4858 48.6951 31.7409L44.9996 30.2101C44.0636 32.4698 42.6917 34.523 40.9622 36.2525L43.7906 39.0809ZM48.6951 31.7409C49.8321 28.9959 50.4173 26.0538 50.4173 23.0826H46.4173C46.4173 25.5285 45.9356 27.9504 44.9996 30.2101L48.6951 31.7409ZM50.4173 23.0826C50.4173 20.1115 49.8321 17.1694 48.6951 14.4244L44.9996 15.9552C45.9356 18.2149 46.4173 20.6368 46.4173 23.0826H50.4173ZM48.6951 14.4244C47.5581 11.6794 45.8915 9.18528 43.7906 7.08435L40.9622 9.91278C42.6917 11.6423 44.0636 13.6955 44.9996 15.9552L48.6951 14.4244ZM43.7906 7.08435C41.6897 4.98342 39.1955 3.31688 36.4505 2.17987L34.9198 5.87539C37.1795 6.81138 39.2327 8.18329 40.9622 9.91278L43.7906 7.08435ZM36.4505 2.17987C33.7055 1.04286 30.7635 0.457642 27.7923 0.457642V4.45764C30.2382 4.45764 32.6601 4.93939 34.9198 5.87539L36.4505 2.17987ZM27.7923 0.457642C24.8212 0.457642 21.8791 1.04286 19.1341 2.17987L20.6648 5.87539C22.9245 4.93939 25.3464 4.45764 27.7923 4.45764V0.457642ZM19.1341 2.17987C16.3891 3.31688 13.895 4.98342 11.794 7.08435L14.6225 9.91278C16.3519 8.18329 18.4051 6.81138 20.6648 5.87539L19.1341 2.17987ZM11.794 7.08435C9.6931 9.18528 8.02656 11.6794 6.88954 14.4244L10.5851 15.9552C11.5211 13.6955 12.893 11.6423 14.6225 9.91278L11.794 7.08435ZM6.88954 14.4244C5.75253 17.1694 5.16732 20.1115 5.16732 23.0826H9.16732C9.16732 20.6368 9.64907 18.2149 10.5851 15.9552L6.88954 14.4244ZM26.6829 24.7467L33.5579 29.3301L35.7767 26.0019L28.9017 21.4185L26.6829 24.7467ZM25.7923 11.6243V23.0826H29.7923V11.6243H25.7923ZM2.58398 31.9576L20.9173 31.9576V27.9576L2.58398 27.9576L2.58398 31.9576ZM7.16732 38.8326H20.9173V34.8326H7.16732V38.8326ZM14.0423 45.7076H20.9173V41.7076H14.0423V45.7076Z" fill="black"></path></svg><div class="line-clamp-1">Responds within two weeks</div><div class="styles_tooltip-text__bYBqF">Based on past data, Avoma usually responds to incoming applications within two weeks</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><div class="line-clamp-1">B2B</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M6 6H4.5C3.70435 6 2.94129 5.68393 2.37868 5.12132C1.81607 4.55871 1.5 3.79565 1.5 3V2H3C3.79565 2 4.55871 2.31607 5.12132 2.87868C5.68393 3.44129 6 4.20435 6 5V10M6 7C6 6.20435 6.31607 5.44129 6.87868 4.87868C7.44129 4.31607 8.20435 4 9 4H10.5V4.5C10.5 5.29565 10.1839 6.05871 9.62132 6.62132C9.05871 7.18393 8.29565 7.5 7.5 7.5H6" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Growth Stage</div><div class="styles_tooltip-text__bYBqF">Expanding market presence</div></div></li></ul></div><div class="mb-4 border-b border-t border-gray-300 bg-white p-4"><h4 class="mb-4 text-md font-medium text-black">Employees joined from</h4><div class="flex w-full flex-col flex-wrap justify-between gap-2 md:flex-row md:items-center"><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://microsoft.com" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/85843e6d7626b5499add7f0f5033ef6848bb024559eddf24a260fbd023d3264e" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">Microsoft</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://broadcom.com" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/fc1582e4dcf100332cd17f27bbd3d18762ea75e02603d03f9979f62f5296ed5e" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">Symantec</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://247.ai" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/06fa6f5641d01537ac22db4f8f55c0cb359db03772e281b8a116d378e2dadebd" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">[24]7.ai</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://adt.com" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/4c03be0b2d0db084902ead2f541c6345260e767981254a67f80ffac8f0969541" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">ADT</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://forethought.ai" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/f4f1fc9c635246feeb7d552a271248d623dd4f1d20709a8f127d71e386841e5b" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">Forethought</div></a></div></div></div><a class="flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/avoma">Learn more about Avoma <img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20"/></a></div><div class="mb-8 w-full flex-col space-y-4 pt-4"><div class="relative rounded-lg border border-gray-400 bg-white p-4 md:col-span-2"><a rel="noopener noreferrer" target="_blank" href="/company/avoma/funding"><h3 class="text-lg font-semibold text-black">Funding</h3></a><div class="mt-4 flex rounded-lg bg-brand-burgandy p-4 text-center"><div class="w-1/2 border-r border-white"><div class="text-xs text-gray-400">AMOUNT RAISED</div><div class="text-m font-semibold text-white">$15M</div></div><div class="w-1/2 border-l border-white"><div class="text-xs text-gray-400">FUNDED OVER</div><div class="text-m font-semibold text-white">2 rounds</div></div></div><div class="mt-4 text-lg font-semibold">Rounds</div><div class="flex flex-col gap-0 xs:flex-row"><div class="mt-4 inline-flex items-center text-center"><div class="styles_component__Lh22T styles_medium__XQhxx !z-0 my-auto">A</div><span class="ml-1 text-lg font-semibold">$12,000,000</span></div><div class="inline-flex items-center text-center xs:mt-4"><span class="text-s flex items-center space-x-2 xs:ml-3">Series A - Dec 2021<span class="ml-1 inline-flex h-[20px] w-auto max-w-max place-items-center rounded bg-neutral-200 px-1 text-[10px] font-medium text-neutral-800">+1</span></span></div></div><div class="flex justify-center"><a class="mt-4 flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/avoma/funding">View Avoma's funding history<img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20" class="ml-2 h-5 w-5 align-middle"/></a></div></div><div class="relative rounded-lg border border-gray-400 bg-white p-4 md:col-span-2"><a rel="noopener noreferrer" target="_blank" href="/company/avoma/people"><h3 class="text-lg font-semibold text-black">Founders</h3></a><div class="x mt-6 flex flex-col space-y-4 sm:flex-row sm:flex-wrap sm:space-x-4 sm:space-y-0"><div class="flex rounded-lg border border-gray-400 p-4 sm:w-[calc(33%_-_11px)]"><div><span class="text-lg font-semibold text-black">Albert Lai</span><div class="text-md font-normal"><span>Founder</span><span> • 3 years</span></div><div class="text-sm font-normal">San Francisco</div></div><div class="my-auto ml-auto"><img alt="image" loading="lazy" src="/cdn-cgi/image/width=112,height=112,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/users/3674211-medium_jpg?1510643053" height="56" width="56" class="h-14 w-14 rounded-2xl object-contain"/></div></div><div class="flex rounded-lg border border-gray-400 p-4 sm:w-[calc(33%_-_11px)]"><div><span class="text-lg font-semibold text-black">Aditya Kothadiya</span><div class="text-md font-normal"><span>Founder</span><span> • 3 years</span></div><div class="text-sm font-normal">Silicon Valley</div></div><div class="my-auto ml-auto"><img alt="image" loading="lazy" src="/cdn-cgi/image/width=112,height=112,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/users/10088-medium_jpg?1405442556" height="56" width="56" class="h-14 w-14 rounded-2xl object-contain"/></div></div></div><a class="mt-7 flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/avoma/people">View the team <img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20"/></a></div></div></div><div class="mb-6 mt-6 rounded-xl border border-neutral-200 px-6 py-6"><h2 class="text-2xl font-semibold">Similar Jobs</h2><div class="mt-6 grid gap-x-4 gap-y-4 sm:grid-cols-3"><div class="flex flex-col rounded-lg border border-gray-400 sm:min-h-[353px]"><header class="grow"><div class="h-12 rounded-t-lg" style="background-color:#FAFAFA;opacity:0.85"></div><a class="relative -top-8 left-4 flex h-16 w-16 items-center justify-center bg-white" rel="noopener noreferrer" target="_blank" href="/company/flexype-technologies"><img alt="FlexyPe Technologies company logo" loading="lazy" src="/cdn-cgi/image/width=128,height=128,fit=contain,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/9837819-c0cf1b81a470e96c198620cd9cbc8c7a-medium_jpg.jpg?buster=1697492771" height="64" width="64" class=""/></a><div class="-mt-6 h-[100px] px-4"><a class="text-md font-semibold text-black" rel="noopener noreferrer" target="_blank" href="/company/flexype-technologies">FlexyPe Technologies</a><div class="line-clamp-3 text-md font-normal text-gray-800">An AI-enabled checkout company helping D2C brands improve their checkout experience</div></div></header><footer class="flex w-full flex-col gap-4 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