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cyberattack claim</h1></header><section class="_27f9a9872b82701f6ebd"><div class="_2ac50dba7f257adfa774"><figure class="bc4f4a617bff0631c243 _6f6db0aa612a03c039e8" data-pb-type="im"><picture><source media="(min-width: 1180px)" width="140" height="140" srcSet="https://static.ffx.io/images/$width_140%2C$height_140/t_crop_fill%2Cq_auto:best%2Cfl_any_format/a9c6c9742bd8d57b3600e0411acaf7e32123df08, https://static.ffx.io/images/$width_280%2C$height_280/t_crop_fill%2Cq_auto:best%2Cfl_any_format/a9c6c9742bd8d57b3600e0411acaf7e32123df08 2x" data-pb-im-config="{"urls":["https://static.ffx.io/images/$width_140%2C$height_140/t_crop_fill%2Cq_auto:best%2Cfl_any_format/a9c6c9742bd8d57b3600e0411acaf7e32123df08"," https://static.ffx.io/images/$width_280%2C$height_280/t_crop_fill%2Cq_auto:best%2Cfl_any_format/a9c6c9742bd8d57b3600e0411acaf7e32123df08 2x"],"width":140,"aspectRatio":1,"type":"square1x1"}"/><source media="(min-width: 1020px)" width="100" height="100" 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data-pb-im-config="{"urls":["https://static.ffx.io/images/$width_100%2C$height_100/t_crop_fill%2Cq_auto:best%2Cfl_any_format/a9c6c9742bd8d57b3600e0411acaf7e32123df08"," https://static.ffx.io/images/$width_200%2C$height_200/t_crop_fill%2Cq_auto:best%2Cfl_any_format/a9c6c9742bd8d57b3600e0411acaf7e32123df08 2x"],"width":100,"aspectRatio":1,"type":"square1x1"}" width="100" height="100"/></picture></figure><div class="_3959bc2afca9734c4ac8"><span class="_14ba773353b3ed4f3dd1 _9f5147e4a4645307537b"><span class="ef988498234ab6593894" data-testid="AuthorNames"><strong><a class="_6d886948f96f9997dca8" data-testid="AuthorURL" href="/by/jenny-wiggins-j7gf5">Jenny Wiggins</a></strong></span></span><span class="f5bfc724af8f77e11685">Infrastructure reporter</span></div></div><section class="_9378535800c594b7485c"><div class="_4d22830be8e035459d36" data-testid="ArticleTimestamp"><time data-testid="ArticleTimestamp-time">Oct 27, 2024 – 8.00pm</time></div><div class="_2a6dc840ff6bc204ff53" 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The attack lasted until about 3.45am on September 20.</p><div class="_398b6c5e39701f15a1a2">Loading...<figure></figure><figure></figure><figure></figure><figure></figure></div><div></div></div><div class="_2e1de52e69e1d969aea3"><div class="a368146c81ee0410b134"><span class="_1a6f5d6fad2874362309" data-testid="AuthorCard"><span><strong><a class="d1dba0c3091a3c30ebd6" data-testid="AuthorURL" href="/by/jenny-wiggins-j7gf5">Jenny Wiggins</a></strong> writes on business, specialising in infrastructure, telecommunications and transport.</span><span class="ebf04f7a6858148cabbd _449cf37f9ae646047903" data-testid="Author-Social"><span> Connect with Jenny on <a class="_86e1121a0a44d2d45f97" href="//twitter.com/@jennywiggins?lang=en" rel="noopener noreferrer" target="_blank">Twitter</a>.</span><span> Email Jenny at <a class="c5a5b7d2f686623f7687" href="mailto:jwiggins@afr.com">jwiggins@afr.com</a></span></span></span></div></div><div class="a3b28a4f67a674b57863" data-testid="ArticleFooter"><div 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hacker in Optus’ 2022 data breach had “a high degree of knowledge” of the telecommunications group’s confidential systems, Optus has claimed.","allowComments":false,"body":"\u003Cp\u003EThe cyberattacker in Optus’ 2022 data breach had “a high degree of knowledge” of its confidential systems, the telco has claimed, as it seeks to counter allegations from the communications regulator that the hack was unsophisticated.\u003C\u002Fp\u003E\u003Cp\u003EOptus is being sued in the Federal Court by the communications regulator, alleging it did not protect customers’ confidential information before being struck by a cyberattack on September 17, 2022, at 8.17am. The attack lasted until about 3.45am on September 20.\u003C\u002Fp\u003E\u003Cx-placeholder id=\"4302244d76d2471b2f454c3bd2d7e3a7a60202fc\"\u003E\u003C\u002Fx-placeholder\u003E\u003Cp\u003EThe Australian Communications and Media Authority filed proceedings in May related to the September 2022 cyberattack, alleging the Singaporean-owned company had failed to protect the personal information of its customers.\u003C\u002Fp\u003E\u003Cp\u003EIn its statement of claim filed last week, ACMA alleges the hack was “not a highly sophisticated cyberattack and did not require advanced skills” and that it was “carried out through a process of trial and error”.\u003C\u002Fp\u003E\u003Cp\u003EBut Optus has denied ACMA’s allegations, arguing that it was the target of a criminal act that deliberately targeted its systems.\u003C\u002Fp\u003E\u003Cp\u003E“The cyber-attacker commenced the cyber-attack with a high degree of knowledge of Optus’ systems, including certain [redacted] that were proprietary and confidential to Optus,” the company said in its defence.\u003C\u002Fp\u003E\u003Cp\u003EMany details in the version of the Optus defence that has been released by the courts have been redacted, including in which databases customers’ personal information was stored.\u003C\u002Fp\u003E\u003Cp\u003EInformation on Optus’ security measures and how the cyberattacker avoided detection alerts was also redacted.\u003C\u002Fp\u003E\u003Cp\u003EACMA alleges that a publicly accessible internet domain, known as the “target domain” was readily identifiable by examining Optus’ web or mobile sites.\u003C\u002Fp\u003E\u003Cp\u003E“From 12 July 2018, a post on the website GitHub.com identified the target domain and code to retrieve data using one of the target APIs [application programming interfaces],” ACMA said. APIs allow computer programs to communicate with one another.\u003C\u002Fp\u003E\u003Cp\u003EThe cyberattack was able to get customers’ personal information due to a coding error in September 2018 that did not adequately protect the target domain (api.www.optus.com.au) as well as the main Optus domain (www.optus.com.au), ACMA claims.\u003C\u002Fp\u003E\u003Cp\u003EOptus said the cyberattacker could read the data for some 9.5 million people stored in Singtel Optus databases, and that the data of 10,198 individuals was published on the internet.\u003C\u002Fp\u003E\u003Cp\u003EIn its defence, Optus admits that its mobile business collected personal information from its customers but denied that it “held” information such as driver’s licence numbers, Medicare card number, birth certificate details and names and addresses.\u003C\u002Fp\u003E\u003Cp\u003E“The personal information was stored in databases owned by Optus Systems Pty Limited, another entity in the Optus group of companies, accessible to and by Optus Mobile for authorised purposes,” the company said.\u003C\u002Fp\u003E\u003Cp\u003EACMA claims Optus’ actions breached the Australian Telecommunications Act on at least 3.6 million occasions. Each contravention carries a maximum penalty of $250,000.\u003C\u002Fp\u003E\u003Cp\u003EOptus has already lost a separate court battle after trying to stop information in a report it commissioned from consultants Deloitte into the 2022 cyberattack from being released as part of class action proceedings brought by Slater & Gordon on behalf of the telco group’s customers.\u003C\u002Fp\u003E\u003Cp\u003EIn May, the Federal Court dismissed an appeal brought by the telecommunications group t\u003Cx-placeholder id=\"7e908ce91bebbde17e64481085736acada38d821\"\u003E\u003C\u002Fx-placeholder\u003E.\u003C\u002Fp\u003E\u003Cp\u003EWhile Deloitte’s forensic investigation report \u003Cx-placeholder id=\"7116ca1c7921b71f9f78d51362c07ad1f3c66487\"\u003E\u003C\u002Fx-placeholder\u003E in September 2022 will not be publicly released, some of the information in the report could become public through the class action proceedings.\u003C\u002Fp\u003E\u003Cp\u003EThe court ordered Optus to produce electronic copies of the Deloitte report and another report investigating the data theft prepared in December 2022 by US cybersecurity firm Mandiant, which is a subsidiary of Google.\u003C\u002Fp\u003E\u003Cx-placeholder id=\"6a9a8affb6d3bb6d701decf053caeac996e1dec1\"\u003E\u003C\u002Fx-placeholder\u003E\u003Cx-placeholder id=\"4e87db7d808f3cb9c6620d340bf31db9507cfc21\"\u003E\u003C\u002Fx-placeholder\u003E","bodyPlaceholders":{"4302244d76d2471b2f454c3bd2d7e3a7a60202fc":{"data":{"altText":"","aspect":1.5,"autoCrop":false,"caption":"Optus is facing claims it did not protect its customers’ data properly.","credit":"Wolter Peeters","cropWidth":756,"fileName":"64619ced4f3309fe63c5e9cdec9bce0bd001f2d5","id":"64619ced4f3309fe63c5e9cdec9bce0bd001f2d5","offsetX":0,"offsetY":0,"originalHeight":null,"originalWidth":null,"source":"Sydney Morning 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