CINXE.COM

Troubleshooting deployment | OpenCue

<!doctype html> <html lang="en" class="no-js"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="generator" content="Hugo 0.63.2" /> <META NAME="ROBOTS" CONTENT="INDEX, FOLLOW"> <meta name="description" content="Troubleshoot common deployment issues " /> <link rel="shortcut icon" href="/favicons/favicon.ico" > <link rel="apple-touch-icon" href="/favicons/apple-touch-icon-180x180.png" sizes="180x180"> <link rel="icon" type="image/png" href="/favicons/favicon-16x16.png" sizes="16x16"> <link rel="icon" type="image/png" href="/favicons/favicon-32x32.png" sizes="32x32"> <link rel="icon" type="image/png" href="/favicons/android-36x36.png" sizes="36x36"> <link rel="icon" type="image/png" href="/favicons/android-48x48.png" sizes="48x48"> <link rel="icon" type="image/png" href="/favicons/android-72x72.png" sizes="72x72"> <link rel="icon" type="image/png" href="/favicons/android-96x96.png" sizes="96x96"> <link rel="icon" type="image/png" href="/favicons/android-144x144.png" sizes="144x144"> <link rel="icon" type="image/png" href="/favicons/android-192x192.png" sizes="192x192"> <title>Troubleshooting deployment | OpenCue</title><meta property="og:title" content="Troubleshooting deployment" /> <meta property="og:description" content="Troubleshoot common deployment issues " /> <meta property="og:type" content="article" /> <meta property="og:url" content="https://www.opencue.io/docs/other-guides/troubleshooting-deployment/" /> <meta property="article:published_time" content="2019-02-22T00:00:00+00:00" /> <meta property="article:modified_time" content="2023-07-13T14:32:33-04:00" /><meta property="og:site_name" content="OpenCue" /> <meta itemprop="name" content="Troubleshooting deployment"> <meta itemprop="description" content="Troubleshoot common deployment issues "> <meta itemprop="datePublished" content="2019-02-22T00:00:00&#43;00:00" /> <meta itemprop="dateModified" content="2023-07-13T14:32:33-04:00" /> <meta itemprop="wordCount" content="872"> <meta itemprop="keywords" content="" /><meta name="twitter:card" content="summary"/> <meta name="twitter:title" content="Troubleshooting deployment"/> <meta name="twitter:description" content="Troubleshoot common deployment issues "/> <script type="application/javascript"> var doNotTrack = false; if (!doNotTrack) { window.ga=window.ga||function(){(ga.q=ga.q||[]).push(arguments)};ga.l=+new Date; ga('create', 'UA-82811140-32', 'auto'); ga('send', 'pageview'); } </script> <script async src='https://www.google-analytics.com/analytics.js'></script> <link rel="preload" href="/scss/main.min.9fbae600351894799fb23f12c2dbbb3d5f0449a5d1b1c6d3eb293f7c356831bb.css" as="style"> <link href="/scss/main.min.9fbae600351894799fb23f12c2dbbb3d5f0449a5d1b1c6d3eb293f7c356831bb.css" rel="stylesheet" integrity=""> <script src="https://code.jquery.com/jquery-3.3.1.min.js" integrity="sha256-FgpCb/KJQlLNfOu91ta32o/NMZxltwRo8QtmkMRdAu8=" crossorigin="anonymous"></script> <title>Troubleshooting deployment | OpenCue</title> </head> <body class="td-page"> <header> <nav class="js-navbar-scroll navbar navbar-expand navbar-dark flex-column flex-md-row td-navbar"> <a class="navbar-brand" href="/"> <span class="navbar-logo"><svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 314.43 315.92"><title>Artboard 1</title><path d="M158.24 50.66A108.16 108.16.0 10266.39 158.81 108.15 108.15.0 00158.24 50.66zm90.45 143-17.77-4.76a78.44 78.44.0 01-10.32 17.83l13 13L219.16 234.2l-13-13A78.5 78.5.0 01188.3 231.5l4.76 17.76-19.76 5.3-4.76-17.79a77.22 77.22.0 01-20.6.0l-4.77 17.79-19.76-5.3 4.76-17.76a78.44 78.44.0 01-17.83-10.32l-13 13L82.85 219.73l13-13a78.81 78.81.0 01-10.32-17.83l-17.76 4.76-5.3-19.76 17.79-4.77a77.22 77.22.0 010-20.6l-17.79-4.76L67.79 124l17.76 4.76a78.59 78.59.0 0110.32-17.83l-13-13L97.32 83.43l13 13a78.44 78.44.0 0117.83-10.32l-4.76-17.77 19.76-5.29 4.77 17.79a76.13 76.13.0 0120.6.0l4.76-17.79 19.76 5.29L188.3 86.13a78.5 78.5.0 0117.84 10.32l13-13L233.62 97.9l-13 13a78.22 78.22.0 0110.32 17.83L248.69 124 254 143.75l-17.79 4.76a76.13 76.13.0 010 20.6L254 173.88z"/><path d="M276.59 174.5a119 119 0 110-31.37h30a148.72 148.72.0 100 31.37z"/></svg> </span><span class="font-weight-bold">OpenCue</span> </a> <div class="td-navbar-nav-scroll ml-md-auto" id="main_navbar"> <ul class="navbar-nav mt-2 mt-lg-0"> <li class="nav-item mr-4 mb-2 mb-lg-0"> <a class="nav-link" href="/docs/concepts/opencue-overview"><span>What is OpenCue?</span></a> </li> <li class="nav-item mr-4 mb-2 mb-lg-0"> <a class="nav-link" href="/docs/"><span>Documentation</span></a> </li> <li class="nav-item mr-4 mb-2 mb-lg-0"> <a class="nav-link" href="/blog/"><span>Blog</span></a> </li> <li class="nav-item mr-4 mb-2 mb-lg-0"> <a class="nav-link" href="/contributing/"><span>Contributing</span></a> </li> </ul> </div> <div class="navbar-nav d-none d-lg-block"> <input type="search" class="form-control td-search-input" placeholder="&#xf002 Search this site…" aria-label="Search this site…" autocomplete="off"> </div> </nav> </header> <div class="container-fluid td-outer"> <div class="td-main"> <div class="row flex-xl-nowrap"> <div class="col-12 col-md-3 col-xl-2 td-sidebar d-print-none"> <div id="td-sidebar-menu" class="td-sidebar__inner"> <form class="td-sidebar__search d-flex align-items-center"> <input type="search" class="form-control td-search-input" placeholder="&#xf002 Search this site…" aria-label="Search this site…" autocomplete="off"> <button class="btn btn-link td-sidebar__toggle d-md-none p-0 ml-3 fas fa-bars" type="button" data-toggle="collapse" data-target="#td-section-nav" aria-controls="td-docs-nav" aria-expanded="false" aria-label="Toggle section navigation"> </button> </form> <nav class="collapse td-sidebar-nav pt-2 pl-4" id="td-section-nav"> <ul class="td-sidebar-nav__section pr-md-3"> <li class="td-sidebar-nav__section-title"> <a href="/docs/" class="align-left pl-0 pr-2 td-sidebar-link td-sidebar-link__section">Documentation</a> </li> <ul> <li class="collapse show" id="docs"> <ul class="td-sidebar-nav__section pr-md-3"> <li class="td-sidebar-nav__section-title"> <a href="/docs/quick-starts/" class="align-left pl-0 pr-2 collapsed td-sidebar-link td-sidebar-link__section">Quick starts</a> </li> <ul> <li class="collapse " id="docsquick-starts"> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsquick-startsquick-start-linux" href="/docs/quick-starts/quick-start-linux/">Quick start for Linux</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsquick-startsquick-start-mac" href="/docs/quick-starts/quick-start-mac/">Quick start for macOS</a> </li> </ul> </ul> <ul class="td-sidebar-nav__section pr-md-3"> <li class="td-sidebar-nav__section-title"> <a href="/docs/concepts/" class="align-left pl-0 pr-2 collapsed td-sidebar-link td-sidebar-link__section">Concepts</a> </li> <ul> <li class="collapse " id="docsconcepts"> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsconceptsopencue-overview" href="/docs/concepts/opencue-overview/">OpenCue overview</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsconceptsglossary" href="/docs/concepts/glossary/">Glossary</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsconceptsversioning" href="/docs/concepts/versioning/">Versioning</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsconceptsspi-case-study" href="/docs/concepts/spi-case-study/">OpenCue Sony Pictures Imageworks case study</a> </li> </ul> </ul> <ul class="td-sidebar-nav__section pr-md-3"> <li class="td-sidebar-nav__section-title"> <a href="/docs/getting-started/" class="align-left pl-0 pr-2 collapsed td-sidebar-link td-sidebar-link__section">Getting started</a> </li> <ul> <li class="collapse " id="docsgetting-started"> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-startedsetting-up-the-database" href="/docs/getting-started/setting-up-the-database/">Setting up the database</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-starteddeploying-cuebot" href="/docs/getting-started/deploying-cuebot/">Deploying Cuebot</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-starteddeploying-rqd" href="/docs/getting-started/deploying-rqd/">Deploying RQD</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-startedchecking-out-the-source-code" href="/docs/getting-started/checking-out-the-source-code/">Checking out the source code</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-startedinstalling-pycue-and-pyoutline" href="/docs/getting-started/installing-pycue-and-pyoutline/">Installing PyCue and PyOutline</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-startedinstalling-cuegui" href="/docs/getting-started/installing-cuegui/">Installing CueGUI</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-startedinstalling-cuesubmit" href="/docs/getting-started/installing-cuesubmit/">Installing CueSubmit</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsgetting-startedinstalling-cueadmin" href="/docs/getting-started/installing-cueadmin/">Installing CueAdmin</a> </li> </ul> </ul> <ul class="td-sidebar-nav__section pr-md-3"> <li class="td-sidebar-nav__section-title"> <a href="/docs/user-guides/" class="align-left pl-0 pr-2 collapsed td-sidebar-link td-sidebar-link__section">User guides</a> </li> <ul> <li class="collapse " id="docsuser-guides"> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsuser-guidesadding-removing-limits" href="/docs/user-guides/adding-removing-limits/">Adding or removing limits</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsuser-guidessubmitting-jobs" href="/docs/user-guides/submitting-jobs/">Submitting jobs</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsuser-guidesmonitoring-your-jobs" href="/docs/user-guides/monitoring-your-jobs/">Monitoring your jobs</a> </li> </ul> </ul> <ul class="td-sidebar-nav__section pr-md-3"> <li class="td-sidebar-nav__section-title"> <a href="/docs/other-guides/" class="align-left pl-0 pr-2 active td-sidebar-link td-sidebar-link__section">Other guides</a> </li> <ul> <li class="collapse show" id="docsother-guides"> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsother-guidesconfiguring-opencue" href="/docs/other-guides/configuring-opencue/">Configuring OpenCue</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsother-guidesconfiguring-limits" href="/docs/other-guides/configuring-limits/">Configuring limits</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsother-guidescustomizing-rqd" href="/docs/other-guides/customizing-rqd/">Customizing RQD rendering hosts</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsother-guidesapplying-database-migrations" href="/docs/other-guides/applying-database-migrations/">Applying database migrations</a> <a class="td-sidebar-link td-sidebar-link__page active" id="m-docsother-guidestroubleshooting-deployment" href="/docs/other-guides/troubleshooting-deployment/">Troubleshooting deployment</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsother-guidestroubleshooting-rendering" href="/docs/other-guides/troubleshooting-rendering/">Troubleshooting rendering</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsother-guidesmonitoring-with-prometheus-loki-and-grafana" href="/docs/other-guides/monitoring-with-prometheus-loki-and-grafana/">Monitoring with Prometheus, Loki, and Grafana</a> </li> </ul> </ul> <ul class="td-sidebar-nav__section pr-md-3"> <li class="td-sidebar-nav__section-title"> <a href="/docs/reference/" class="align-left pl-0 pr-2 collapsed td-sidebar-link td-sidebar-link__section">Reference</a> </li> <ul> <li class="collapse " id="docsreference"> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsreferencecuegui-app" href="/docs/reference/cuegui-app/">CueGUI app</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsreferencecommandscueadmin" href="/docs/reference/commands/cueadmin/">cueadmin command</a> <a class="td-sidebar-link td-sidebar-link__page " id="m-docsreferencecommandspycuerun" href="/docs/reference/commands/pycuerun/">pycuerun command</a> </li> </ul> </ul> </li> </ul> </ul> </nav> </div> </div> <div class="d-none d-xl-block col-xl-2 td-toc d-print-none"> <div class="td-page-meta ml-2 pb-1 pt-2 mb-0"> <a href="https://github.com/AcademySoftwareFoundation/opencue.io/edit/master/content/docs/Other%20guides/troubleshooting-deployment.md" target="_blank"><i class="fa fa-edit fa-fw"></i> Edit this page</a> <a href="https://github.com/AcademySoftwareFoundation/opencue.io/issues/new?title=Troubleshooting%20deployment" target="_blank"><i class="fab fa-github fa-fw"></i> Create documentation issue</a> <a href="https://github.com/AcademySoftwareFoundation/OpenCue/issues/new/choose" target="_blank"><i class="fas fa-tasks fa-fw"></i> Create project issue</a> </div> <nav id="TableOfContents"> <ul> <li><a href="#checking-cuebot-logs">Checking Cuebot logs</a></li> <li><a href="#connecting-from-cuebot-to-the-database">Connecting from Cuebot to the database</a></li> <li><a href="#connections-between-cuebot-and-rqd">Connections between Cuebot and RQD</a></li> </ul> </nav> </div> <main class="col-12 col-md-9 col-xl-8 pl-md-5" role="main"> <nav aria-label="breadcrumb" class="d-none d-md-block d-print-none"> <ol class="breadcrumb spb-1"> <li class="breadcrumb-item" > <a href="https://www.opencue.io/docs/">Documentation</a> </li> <li class="breadcrumb-item" > <a href="https://www.opencue.io/docs/other-guides/">Other guides</a> </li> <li class="breadcrumb-item active" aria-current="page"> <a href="https://www.opencue.io/docs/other-guides/troubleshooting-deployment/">Troubleshooting deployment</a> </li> </ol> </nav > <div class="td-content"> <h1>Troubleshooting deployment</h1> <div class="lead">Troubleshoot common deployment issues</div> <p>This page describes common issues you might encounter while deploying OpenCue and how to debug them.</p> <h2 id="checking-cuebot-logs">Checking Cuebot logs</h2> <p>When using OpenCue client-side software such as CueGUI or CueSubmit you might encounter unknown errors, such as the following, which require you to view the Cuebot logs for more detail:</p> <pre><code>opencue.exception.CueException: Encountered a server error. StatusCode.UNKNOWN : No details found. Check server logs. </code></pre><p>To troubleshoot this type of error message:</p> <ol> <li> <p>Log into the machine on which Cuebot is running. If Cuebot is running in a Docker container, you must open a shell in that container.</p> <div class="highlight"><pre style="background-color:#f8f8f8;-moz-tab-size:4;-o-tab-size:4;tab-size:4"><code class="language-shell" data-lang="shell"><span style="color:#204a87">export</span> <span style="color:#000">CUEBOT_CONTAINER</span><span style="color:#ce5c00;font-weight:bold">=</span>&lt;the name of your Cuebot container&gt; docker <span style="color:#204a87">exec</span> -it <span style="color:#000">$CUEBOT_CONTAINER</span> bash </code></pre></div></li> <li> <p>The main Cuebot log file is located at <code>logs/spcue.log</code>. Use your editor or other tool of choice to view that file:</p> <div class="highlight"><pre style="background-color:#f8f8f8;-moz-tab-size:4;-o-tab-size:4;tab-size:4"><code class="language-shell" data-lang="shell">tail -n <span style="color:#0000cf;font-weight:bold">50</span> logs/spcue.log </code></pre></div></li> </ol> <p>The logs provide information that can help indicate what went wrong, such as stacktraces and other more detailed error messages.</p> <h2 id="connecting-from-cuebot-to-the-database">Connecting from Cuebot to the database</h2> <p>If Cuebot has a problem connecting to its database, you might see error messages like the following in the Cuebot logs:</p> <pre><code>org.postgresql.util.PSQLException: The connection attempt failed. </code></pre><p>To troubleshoot this type of error message:</p> <ol> <li> <p><strong>Make sure your PostgreSQL server is up and the PostgreSQL service is running.</strong> The verification process differs depending on <a href="/docs/getting-started/setting-up-the-database">how you deployed your PostgreSQL server</a>.</p> </li> <li> <p><strong>Test networking from Cuebot.</strong> Make sure that your networking is configured as intended by running a network test without PostgreSQL. You can run tests such as the following using <code>telnet</code>:</p> <div class="highlight"><pre style="background-color:#f8f8f8;-moz-tab-size:4;-o-tab-size:4;tab-size:4"><code class="language-shell" data-lang="shell"><span style="color:#204a87">export</span> <span style="color:#000">DB_HOST</span><span style="color:#ce5c00;font-weight:bold">=</span>&lt;your database IP or hostname&gt; <span style="color:#204a87">export</span> <span style="color:#000">DB_PORT</span><span style="color:#ce5c00;font-weight:bold">=</span>&lt;your database port, default is 5432&gt; telnet <span style="color:#000">$DB_HOST</span> <span style="color:#000">$DB_PORT</span> </code></pre></div><p>The expected response is a <code>Connected</code> message.</p> <pre><code>Trying &lt;database IP&gt;... Connected to &lt;database IP&gt;. Escape character is '^]'. </code></pre><p>If you don&rsquo;t, and telnet hangs or times out trying to connect, the problem is likely at the networking level, and the Cuebot host isn&rsquo;t able to reach the database server at all.</p> </li> <li> <p><strong>Test connecting to the database using the psql client.</strong> Use the PostgreSQL client <code>psql</code> to test whether you can initiate a PostgreSQL shell, as follows:</p> <div class="highlight"><pre style="background-color:#f8f8f8;-moz-tab-size:4;-o-tab-size:4;tab-size:4"><code class="language-shell" data-lang="shell"><span style="color:#204a87">export</span> <span style="color:#000">DB_HOST</span><span style="color:#ce5c00;font-weight:bold">=</span>&lt;your database IP or hostname&gt; <span style="color:#204a87">export</span> <span style="color:#000">DB_USER</span><span style="color:#ce5c00;font-weight:bold">=</span>cuebot <span style="color:#204a87">export</span> <span style="color:#000">DB_NAME</span><span style="color:#ce5c00;font-weight:bold">=</span>cuebot psql -h <span style="color:#000">$DB_HOST</span> -U <span style="color:#000">$DB_USER</span> <span style="color:#000">$DB_NAME</span> </code></pre></div><p>The expected response is a prompt for your user&rsquo;s PostgreSQL password. Enter the password then connect to the PostgreSQL command prompt:</p> <pre><code>Password for user postgres: SSL connection (cipher: ECDHE-RSA-AES128-GCM-SHA256, bits: 128) Type &quot;help&quot; for help. cuebot=&gt; </code></pre><p>If the connection fails, the PostgreSQL error typically provides more detail about why it failed, such as the following common problems:</p> <ul> <li>Database does not exist - database creation failed or was skipped.</li> <li>Authentication failed - the database user doesn&rsquo;t exist, or an incorrect password was supplied.</li> </ul> </li> <li> <p><strong>Run a query using the psql client.</strong> After following the previous step, run a SQL query directly:</p> <div class="highlight"><pre style="background-color:#f8f8f8;-moz-tab-size:4;-o-tab-size:4;tab-size:4"><code class="language-shell" data-lang="shell"><span style="color:#000">cuebot</span><span style="color:#ce5c00;font-weight:bold">=</span>&gt; SELECT str_name FROM show<span style="color:#000;font-weight:bold">;</span> </code></pre></div><p>The expected response is a table printout of any shows in your database. The exact results can vary depending on the contents of your database.</p> <pre><code> str_name ---------- testing (1 row) </code></pre><p>Common problems are:</p> <ul> <li><code>relation &quot;show&quot; does not exist</code> - this might mean: <ul> <li>The database table doesn&rsquo;t exist. For example the population of the database schema might have failed or been skipped.</li> <li>The database user doesn&rsquo;t have access to that table. For example the user might not have been properly granted access to the database.</li> </ul> </li> </ul> </li> <li> <p><strong>Check your Cuebot configuration.</strong> Database parameters are passed to the Cuebot via command-line args to the Cuebot JAR file. Depending on your deployment method this might be passed multiple ways. For more details, see <a href="/docs/getting-started/deploying-cuebot">Deploying Cuebot</a>.</p> <p>Make sure that Cuebot is configured to use the same database parameters you used in the rest of these debugging steps, such as hostname, user, and password.</p> </li> </ol> <h2 id="connections-between-cuebot-and-rqd">Connections between Cuebot and RQD</h2> <p>If RQD is unable to reach the Cuebot, RQD might throw gRPC error messages like the following:</p> <pre><code>grpc._channel._Rendezvous: &lt;_Rendezvous of RPC that terminated with: status = StatusCode.UNAVAILABLE details = &quot;Connect Failed&quot; ... </code></pre><p>To troubleshoot this type of error message:</p> <ol> <li> <p><strong>Make sure your Cuebot server is up and that the Cuebot software is running.</strong> The process here differs depending on <a href="/docs/getting-started/deploying-cuebot">how you deployed your Cuebot server</a>. If you deployed Cuebot within a Docker container, make sure the container is running and healthy.</p> </li> <li> <p><strong>Test networking from RQD.</strong> Make sure that your networking is configured as intended by running a network test between the RQD host and the Cuebot host. You can run tests such as the following using <code>telnet</code>:</p> <div class="highlight"><pre style="background-color:#f8f8f8;-moz-tab-size:4;-o-tab-size:4;tab-size:4"><code class="language-shell" data-lang="shell"><span style="color:#204a87">export</span> <span style="color:#000">CUEBOT_HOST</span><span style="color:#ce5c00;font-weight:bold">=</span>&lt;your Cuebot server IP or hostname&gt; telnet <span style="color:#000">$CUEBOT_HOST</span> <span style="color:#0000cf;font-weight:bold">8443</span> </code></pre></div><p>The expected response is a <code>Connected</code> message:</p> <pre><code>Trying &lt;Cuebot IP&gt;... Connected to &lt;Cuebot IP&gt;. Escape character is '^]'. </code></pre><p>If you don&rsquo;t, and telnet hangs or times out trying to connect, the problem is likely at the networking level, and the RQD host isn&rsquo;t able to reach the Cuebot server at all.</p> </li> <li> <p><strong>Check the RQD environment.</strong> RQD uses the <code>CUEBOT_HOSTNAME</code> environment variable to determine which Cuebot server to connect to. The method of checking this depends on <a href="/docs/getting-started/deploying-rqd">how you deployed your RQD hosts</a>.</p> <p>For example, if you deployed RQD in a Docker container, you can inspect the container:</p> <div class="highlight"><pre style="background-color:#f8f8f8;-moz-tab-size:4;-o-tab-size:4;tab-size:4"><code class="language-shell" data-lang="shell">docker inspect &lt;RQD container name&gt; <span style="color:#000;font-weight:bold">|</span> grep CUEBOT_HOSTNAME </code></pre></div><p>Ensure the hostname is defined in the container configuration:</p> <pre><code> &quot;CUEBOT_HOSTNAME=&lt;Cuebot hostname or IP address&gt;&quot;, </code></pre><p>Make sure that the value stored in <code>CUEBOT_HOSTNAME</code> matches what you&rsquo;ve been using in the previous steps.</p> </li> </ol> <style> .feedback--answer { display: inline-block; } .feedback--answer-no { margin-left: 1em; } .feedback--response { display: none; margin-top: 1em; } .feedback--response__visible { display: block; } </style> <h2 class="feedback--title">Feedback</h2> <p class="feedback--question">Was this page helpful?</p> <button class="feedback--answer feedback--answer-yes">Yes</button> <button class="feedback--answer feedback--answer-no">No</button> <p class="feedback--response feedback--response-yes"> Glad to hear it! Please <a href="https://github.com/AcademySoftwareFoundation/opencue.io/issues/new">tell us how we can improve</a>. </p> <p class="feedback--response feedback--response-no"> Sorry to hear that. Please <a href="https://github.com/AcademySoftwareFoundation/opencue.io/issues/new">tell us how we can improve</a>. </p> <script> const yesButton = document.querySelector('.feedback--answer-yes'); const noButton = document.querySelector('.feedback--answer-no'); const yesResponse = document.querySelector('.feedback--response-yes'); const noResponse = document.querySelector('.feedback--response-no'); const disableButtons = () => { yesButton.disabled = true; noButton.disabled = true; }; const sendFeedback = (value) => { if (typeof ga !== 'function') return; const args = { command: 'send', hitType: 'event', category: 'Helpful', action: 'click', label: window.location.pathname, value: value }; ga(args.command, args.hitType, args.category, args.action, args.label, args.value); }; yesButton.addEventListener('click', () => { yesResponse.classList.add('feedback--response__visible'); disableButtons(); sendFeedback(1); }); noButton.addEventListener('click', () => { noResponse.classList.add('feedback--response__visible'); disableButtons(); sendFeedback(0); }); </script> <br /> <div class="text-muted mt-5 pt-3 border-top">Last modified Thursday, July 13, 2023: <a href="https://github.com/AcademySoftwareFoundation/opencue.io/commit/89cfb267ef04661c46c5572d601c9e212d1d5141">Create a configuration guide for all components. (#274) (89cfb26)</a> </div> </div> </main> </div> </div> <footer> <div class="bg-dark py-3 row d-print-none"> <div class="container-fluid mx-sm-5"> <div class="text-center order-sm-2"> <a href="https://www.aswf.io"><img src="/images/aswf_aqua.png" alt="Academy Software Foundation logo"></a><br> <small class="text-white">Documentation Distributed under CC BY 4.0</small><br> <small class="text-white">LF Projects, LLC uses various trademarks. For our trademark, privacy and antitrust policies, code of conduct, and terms of use, please click the applicable link below or see <a href="https://www.lfprojects.org">https://www.lfprojects.org</a>.</small><br> <small class="ml-1 text-white"> <a href="https://lfprojects.org/policies/trademark-policy/">Trademark Policy</a> | <a href="https://lfprojects.org/policies/privacy-policy/">Privacy Policy</a> | <a href="https://lfprojects.org/policies/antitrust-policy/">Antitrust Policy</a> | <a href="https://lfprojects.org/policies/code-of-conduct/">Code of Conduct</a> | <a href="https://lfprojects.org/policies/terms-of-use/">Terms of Use</a></small> </div> </div> </div> <div class="bg-dark py-4 row d-print-none"> <div class="container-fluid mx-sm-5"> <div class="row"> <div class="col-6 col-sm-4 text-xs-center order-sm-2"> <ul class="list-inline mb-0"> <li class="list-inline-item mx-2 h3" data-toggle="tooltip" data-placement="top" title="User mailing list"> <a class="text-white" target="_blank" href="https://lists.aswf.io/g/opencue-user"> <i class="fa fa-envelope"></i> </a> </li> </ul> </div> <div class="col-6 col-sm-4 text-right text-xs-center order-sm-3"> <ul class="list-inline mb-0"> <li class="list-inline-item mx-2 h3" data-toggle="tooltip" data-placement="top" title="GitHub"> <a class="text-white" target="_blank" href="https://github.com/AcademySoftwareFoundation/OpenCue"> <i class="fab fa-github"></i> </a> </li> </ul> </div> <div class="col-12 col-sm-4 text-center py-2 order-sm-2"> <small class="text-white">&copy; 2024 Copyright Contributors to the OpenCue Project </small><br> <a href="https://www.netlify.com"> <img src="https://www.netlify.com/img/global/badges/netlify-light.svg"/> </a> </div> </div> </div> </div> </footer> </div> <script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/1.14.3/umd/popper.min.js" integrity="sha384-ZMP7rVo3mIykV+2+9J3UJ46jBk0WLaUAdn689aCwoqbBJiSnjAK/l8WvCWPIPm49" crossorigin="anonymous"></script> <script src="https://stackpath.bootstrapcdn.com/bootstrap/4.1.3/js/bootstrap.min.js" integrity="sha384-ChfqqxuZUCnJSK3+MXmPNIyE6ZbWh2IMqE241rYiqJxyMiZ6OW/JmZQ5stwEULTy" crossorigin="anonymous"></script> <script src="/js/main.min.065b82a14ada44d18527fb3cefdae13e2c33fa51d8cd3532d8f2f8ea633f8ae6.js" integrity="sha256-BluCoUraRNGFJ/s879rhPiwz&#43;lHYzTUy2PL46mM/iuY=" crossorigin="anonymous"></script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10