Turnitin Status - Incident History

<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"> <channel> <title>Turnitin Status - Incident History</title> <link>https://turnitin.statuspage.io</link> <description>Statuspage</description> <pubDate>Sat, 23 Nov 2024 00:17:36 -0800</pubDate> <item> <title>Turnitin Service Incident - 18th November 2024</title> <description> Nov <var data-var='date'>17</var>, <var data-var='time'>22:39</var> PST Resolved - We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck, and those accessing the service via an integration may have experienced delays in Similarity Report generation. We are pleased to advise that the incident has been resolved. The incident occurred between the following times: PST: November 17th, 16:00 - November 17th, 22:30 GMT: November 18th, 00:00 - November 18th, 06:30 AEDT: November 18th, 11:00 - November 18th, 17:30 We regret any inconvenience this may have caused if today’s incident impacted you.Nov <var data-var='date'>17</var>, <var data-var='time'>19:46</var> PST Identified - We’re experiencing some issues. Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck are currently experiencing an unexpected service incident. Users accessing these services through integrations may also be impacted. During this time, you may experience delays in Similarity Report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Sun, 17 Nov 2024 22:39:03 -0800</pubDate> <link>https://turnitin.statuspage.io/incidents/9lbdm3w3mmwc</link> <guid>https://turnitin.statuspage.io/incidents/9lbdm3w3mmwc</guid> </item> <item> <title>Turnitin Service Incident - 14th November 2024</title> <description> Nov <var data-var='date'>14</var>, <var data-var='time'>15:25</var> PST Resolved - We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, and those accessing the service via an integration may have experienced slowness and an error message when opening the top matching source of the Similarity Report. We are pleased to advise that the incident has been resolved. The incident occurred between the following times: PST: Wednesday, November 13th, 17:45 - Thursday, November 14th, 15:09 GMT: Thursday, November 14th, 01:45 - Thursday, November 14th, 23:09 AEDT: Thursday, November 14th, 12:45 - Friday, November 15th 10:09 We regret any inconvenience this may have caused if today’s incident impacted you.Nov <var data-var='date'>14</var>, <var data-var='time'>14:41</var> PST Investigating - We’re experiencing some issues. Due to an unexpected service incident, Turnitin and Turnitin UK users may experience slowness and an error message when opening the top matching source of the Similarity Report. Users accessing the service via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Thu, 14 Nov 2024 15:25:02 -0800</pubDate> <link>https://turnitin.statuspage.io/incidents/v0l6gzwxw2r2</link> <guid>https://turnitin.statuspage.io/incidents/v0l6gzwxw2r2</guid> </item> <item> <title>Turnitin Service Incident - 12th November 2024</title> <description> Nov <var data-var='date'>12</var>, <var data-var='time'>12:32</var> PST Resolved - We've fixed it! Turnitin and Turnitin UK experienced an unexpected service incident. Users may have been unable to access the QuickMark manager or view QuickMarks. The incident occurred between the following times: PST: November 12th 11:05 - November 12th 12:13 GMT: November 12th 19:05 - November 12th 20:13 AEDT: November 13th 06:05 - November 13th 07:13 Users accessing the service via an integration may also have been affected. However, we are pleased to advise that the issue has been resolved. We regret any inconvenience caused.Nov <var data-var='date'>12</var>, <var data-var='time'>12:07</var> PST Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'>12</var>, <var data-var='time'>12:03</var> PST Identified - We’ve run into some issues. Turnitin and Turnitin UK are currently experiencing an unexpected service incident. During this time, users may be unable to access the QuickMark manager or view QuickMarks. Users accessing the service via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Tue, 12 Nov 2024 12:32:16 -0800</pubDate> <link>https://turnitin.statuspage.io/incidents/wkd3pnk0k3dt</link> <guid>https://turnitin.statuspage.io/incidents/wkd3pnk0k3dt</guid> </item> <item> <title>Turnitin Service Incident - 31st October 2024</title> <description> Oct <var data-var='date'>31</var>, <var data-var='time'>17:55</var> PDT Resolved - We ran into some issues. Turnitin has experienced an unexpected service incident. During this time, you may have found that users who are using Turnitin via the LTI 1.1 external tool experienced syncing delays with the service. We’ve fixed it and new submissions will not be impacted. The incident occurred between the following times: October 30th 09:36 PDT - October 31st 16:41 PDT October 30th 16:36 GMT - October 31st 23:41 GMT October 31st 03:36 AEDT - November 1st 10:41 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident. </description> <pubDate>Thu, 31 Oct 2024 17:55:53 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/f0hznprshdwl</link> <guid>https://turnitin.statuspage.io/incidents/f0hznprshdwl</guid> </item> <item> <title>Turnitin Service Incident - 28 October 2024</title> <description> Oct <var data-var='date'>28</var>, <var data-var='time'>12:15</var> PDT Resolved - We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, and iThenticate V1 may have experienced intermittent slowness when accessing the service. This resulted in errors when logging in, submitting, and accessing reports. Users accessing the service via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: October 28th 07:30 - October 28th 12:05 GMT: October 28th 14:30 - October 28th 19:05 AEST: October 29th 01:30 - October 29th 06:05 We regret any inconvenience this may have caused if today’s incident impacted you.Oct <var data-var='date'>28</var>, <var data-var='time'>09:52</var> PDT Investigating - We’ve run into some issues. Turnitin, Turnitin UK, and iThenticate V1 are currently experiencing an unexpected service incident. Users accessing the service via an integration may also be affected. During this time you may experience intermittent slowness when accessing the service resulting in errors including when logging in, submitting and accessing reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Mon, 28 Oct 2024 12:15:42 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/2xhyzn6b3hmc</link> <guid>https://turnitin.statuspage.io/incidents/2xhyzn6b3hmc</guid> </item> <item> <title>Turnitin Service Incident - September 19th 2024</title> <description> Sep <var data-var='date'>20</var>, <var data-var='time'>07:51</var> PDT Resolved - We’ve fixed it! Due to an unexpected service incident, you may have experienced being prompted to unexpectedly login when launching submissions via an LTI integration. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: September 19, 20:51 - September 19, 22:10 PDT: September 19, 12:51 - September 19, 14:10 AEST: September 20, 05:51 - September 20, 07:10 We regret any inconvenience this may have caused if you were impacted by today’s incident. </description> <pubDate>Fri, 20 Sep 2024 07:51:50 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/m91ngcrbnf38</link> <guid>https://turnitin.statuspage.io/incidents/m91ngcrbnf38</guid> </item> <item> <title>Turnitin Service Incident - 21 August 2024</title> <description> Aug <var data-var='date'>21</var>, <var data-var='time'>02:00</var> PDT Resolved - Due to an unexpected service incident, you may have experienced slowness and timeout errors when accessing assignments, the assignment inbox, and when attempting to submit via Turnitinuk.com and Turnitin.com today. Users accessing the service via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: August 21, 10:00 - August 21, 11:43 PDT: August 21, 02:00 - August 21, 03:43 AEST: August 21, 19:00 - August 21, 20:43 We regret any inconvenience this may have caused if you were impacted by today’s incident. </description> <pubDate>Wed, 21 Aug 2024 02:00:00 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/3kxtfrp4gjd0</link> <guid>https://turnitin.statuspage.io/incidents/3kxtfrp4gjd0</guid> </item> <item> <title>Scheduled Turnitin Maintenance August 17, 2024</title> <description> Aug <var data-var='date'>17</var>, <var data-var='time'>13:17</var> PDT Completed - August 17, 2024 Maintenance Completed. Thank you for your patience. We regret any inconvenience this may have caused if you were impacted by today’s maintenance.Aug <var data-var='date'>17</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>19</var>, <var data-var='time'>06:40</var> PDT Scheduled - Turnitin will take a 8 hour maintenance window on August 17 06:00 – 14:00 PDT, August 17 14:00 – 22:00 BST, August 17 23:00 – August 18 07:00 AEST [go to https://tinyurl.com/39n3vxpv for local time] with the following services being impacted during these times: Unavailable: Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Authorship Turnitin and TurnitinUK (including all Integrations) Roster Sync Feedback Studio for iOS iThenticate 2.0 iThenticate iThenticate (via API) Canvas Plagiarism Framework Integrations through LTI 1.3 The following will be available with some features affected: Gradescope (exporting submissions, access to Gradescope’s Code Similarity Reports and integration with LTI 1.3 will not be possible) We regret any inconvenience this may cause. </description> <pubDate>Sat, 17 Aug 2024 13:17:01 -0700</pubDate> <maintenanceEndDate>Sat, 17 Aug 2024 14:00:00 -0700</maintenanceEndDate> <link>https://turnitin.statuspage.io/incidents/1w3lnch0l4j4</link> <guid>https://turnitin.statuspage.io/incidents/1w3lnch0l4j4</guid> </item> <item> <title>Turnitin Service Incident - 9th August 2024</title> <description> Aug <var data-var='date'> 9</var>, <var data-var='time'>09:44</var> PDT Resolved - We’ve fixed it! Due to an unexpected service incident, users of Turnitin Feedback Studio may have intermittently found that Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt. Users accessing the service via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: August 5, 16:59 - August 9, 17:15 PDT: August 5, 08:59 - August 9, 09:15 AEST: August 6, 01:59 - August 10, 02:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.Aug <var data-var='date'> 9</var>, <var data-var='time'>08:27</var> PDT Identified - We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, you may intermittently find that Similarity Reports are stuck processing, or experience issues in downloading a copy of a Similarity Report and/or digital receipt. Users accessing the service via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Fri, 09 Aug 2024 09:44:13 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/wzjnlpf4brnb</link> <guid>https://turnitin.statuspage.io/incidents/wzjnlpf4brnb</guid> </item> <item> <title>Turnitin Service Incident - 18 June</title> <description> Jun <var data-var='date'>18</var>, <var data-var='time'>05:11</var> PDT Resolved - We’ve fixed it! Due to an unexpected service incident, users of Turnitin and Turnitin UK may have experienced slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: June 18, 09:20 - June 18, 12:20 PDT: June 18, 01:20 - June 18, 04:20 AEST: June 18, 18:20 - June 18, 21:20 We regret any inconvenience this may have caused if you were impacted by today’s incident.Jun <var data-var='date'>18</var>, <var data-var='time'>03:06</var> PDT Investigating - We’ve run into some issues. Turnitin and Turnitin UK are currently experiencing an unexpected service incident. Users accessing these services via an integration may also be affected. During this time, users may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Tue, 18 Jun 2024 05:11:15 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/smq5s3vvdpyc</link> <guid>https://turnitin.statuspage.io/incidents/smq5s3vvdpyc</guid> </item> <item> <title>Turnitin Service Incident - 15 May</title> <description> May <var data-var='date'>15</var>, <var data-var='time'>09:27</var> PDT Resolved - We’ve fixed it! Due to an unexpected service incident, users may have encountered slowness when trying to upload submissions, as well as delayed Similarity Report generation in Turnitin, Turnitin UK, iThenticate (V1 and V2), Crossref Similarity Check, Turnitin Similarity, Originality, and SimCheck. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: May 15, 05:51 - May 15, 08:25 BST: May 15, 13:51 - May 15, 16:25 AEST: May 15, 22:51 - May 16, 01:25 We regret any inconvenience this may have caused if you were impacted by today’s incident.May <var data-var='date'>15</var>, <var data-var='time'>06:58</var> PDT Investigating - We’ve run into some issues. Turnitin, Turnitin UK, iThenticate (V1 and V2), Crossref Similarity Check, Turnitin Similarity, Originality, and SimCheck are currently experiencing an unexpected service incident. Users accessing these services via an integration may also be affected. During this time, users may experience slowness when uploading submissions as well as delayed report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Wed, 15 May 2024 09:27:54 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/z4xkfyvr1tbb</link> <guid>https://turnitin.statuspage.io/incidents/z4xkfyvr1tbb</guid> </item> <item> <title>Turnitin Service Incident - 03 May</title> <description> May <var data-var='date'> 3</var>, <var data-var='time'>05:00</var> PDT Resolved - We’ve fixed it! Due to an unexpected service incident, you may have experienced delays in Similarity Report generation when accessing via iThenticate V1 and CrossRef today. We are pleased to advise that service has been restored. The incident occurred between the following times: May 2nd 08:30 PDT - May 3rd 04:35 PDT May 2nd 16:30 BST - May 3rd 12:35 BST May 3rd 01:30 AEDT - May 3rd 21:35 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident.May <var data-var='date'> 3</var>, <var data-var='time'>03:10</var> PDT Identified - We’ve run into some issues. iThenticate V1 and CrossRef are currently experiencing an unexpected service incident. During this time, you may find delays with Similarity Report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Fri, 03 May 2024 05:00:01 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/9cj94trf8p61</link> <guid>https://turnitin.statuspage.io/incidents/9cj94trf8p61</guid> </item> <item> <title>Turnitin Service Incident - 22 April</title> <description> Apr <var data-var='date'>23</var>, <var data-var='time'>12:27</var> PDT Resolved - Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and SimCheck may have found a delay in Similarity Report generation. We are pleased to inform that the service has been restored. The incident occurred between the following times: PDT: April 21, 22:20 PM - April 23, 11:45 BST: April 22, 06:20 - April 23, 19:45 AEST: April 22, 15:20 - April 24, 04:45 We regret any inconvenience this may have caused if you were impacted by the incident.Apr <var data-var='date'>22</var>, <var data-var='time'>13:53</var> PDT Monitoring - A fix has been implemented, and we are monitoring the results. There may be delays in report generation while we work through a backlog caused by the incident. This is impacting our users accessing Turnitin, Turnitin UK, iThenticate, Crossref, and via an integration. Turnitin Similarity, Originality, and Simcheck in the Americas may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.Apr <var data-var='date'>22</var>, <var data-var='time'>11:40</var> PDT Identified - We’ve run into some issues. Turnitin, Turnitin UK, iThenticate, Crossref, and users accessing Turnitin via an integration are continuing to experience an unexpected service incident. Users accessing Turnitin Similarity, Originality, and Simcheck in the Americas may also be affected. During this time, you may experience slowness in Similarity Report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum healthApr <var data-var='date'>22</var>, <var data-var='time'>04:21</var> PDT Monitoring - A fix has been implemented, and we are monitoring the results. There may be delays in report generation while we work through a backlog caused by the incident. This will impact users accessing Turnitin, Turnitin UK, iThenticate, Crossref, and via an integration. Turnitin Similarity, Originality, Simcheck in the Americas may also be affected.Apr <var data-var='date'>21</var>, <var data-var='time'>23:04</var> PDT Identified - We’ve run into some issues. Turnitin, Turnitin UK, iThenticate, Crossref, and users accessing Turnitin via an integration are currently experiencing an unexpected service incident. Users accessing Turnitin Similarity, Originality, Simcheck in the Americas may also be affected. During this time, you may experience slowness in Similarity Report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Tue, 23 Apr 2024 12:27:36 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/0zs06k3p95p1</link> <guid>https://turnitin.statuspage.io/incidents/0zs06k3p95p1</guid> </item> <item> <title>Scheduled Turnitin Maintenance April 20, 2024</title> <description> Apr <var data-var='date'>20</var>, <var data-var='time'>13:31</var> PDT Completed - April 20th, 2024 Maintenance Completed. Thank you for your patience. We regret any inconvenience this may have caused if you were impacted by today’s maintenance.Apr <var data-var='date'>20</var>, <var data-var='time'>11:56</var> PDT Update - Our maintenance period has been extended to allow for further testing, please note the updated maintenance time is on April 20 07:00 – 13:30 PDT, April 20 15:00 – 21:30 BST, April 21 00:00 – 06:30 AEST [go to https://tinyurl.com/2jpfrchu for local time].Apr <var data-var='date'>20</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>25</var>, <var data-var='time'>10:49</var> PDT Scheduled - Turnitin will take a 5 hour maintenance window on April 20 07:00 – 12:00 PDT, April 20 15:00 – 20:00 BST, April 21 00:00 – 05:00 AEST [go to https://tinyurl.com/5d79nh6s for local time] with the following services being unavailable during these times: Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Authorship iThenticate 2.0 Canvas Plagiarism Framework Integrations through LTI 1.3 The following will be available but may have disruptions in service during the maintenance: Turnitin and TurnitinUK (including all Integrations) Roster Sync through Turnitin.com Feedback Studio for iOS iThenticate iThenticate (via API) Gradescope (Exporting Submissions, LTI 1.3 & Code Similarity Only) We regret any inconvenience this may cause. </description> <pubDate>Sat, 20 Apr 2024 13:31:59 -0700</pubDate> <maintenanceEndDate>Sat, 20 Apr 2024 12:00:00 -0700</maintenanceEndDate> <link>https://turnitin.statuspage.io/incidents/vgfrwmff3x8b</link> <guid>https://turnitin.statuspage.io/incidents/vgfrwmff3x8b</guid> </item> <item> <title>Turnitin Service Incident - 04 April</title> <description> Apr <var data-var='date'> 4</var>, <var data-var='time'>01:30</var> PDT Resolved - Due to an unexpected service incident, users may have experienced a delay downloading a Similarity Report or Digital Receipt in Turnitin, Turnitin UK and iThenticate V1. Users accessing these services via an integration may also have been affected. We are pleased to inform you that service has been restored. The incident occurred between the following times: April 4th 01:40 PDT - April 4th 04:40 PDT April 4th 09:40 BST - April 4th 12:40 BST April 4th 19:40 AEDT - April 4th 22:40 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident. </description> <pubDate>Thu, 04 Apr 2024 01:30:00 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/mypcnfyl2nqj</link> <guid>https://turnitin.statuspage.io/incidents/mypcnfyl2nqj</guid> </item> <item> <title>Turnitin Service Incident - 01 April</title> <description> Apr <var data-var='date'> 1</var>, <var data-var='time'>19:41</var> PDT Resolved - Due to an unexpected service incident, you may have experienced a delay in Similarity Report generation in Turnitin Similarity, Originality, SimCheck, Draft Coach, iThenticate 2.0, and for users accessing via an integration in the Americas today. We are pleased to inform you that the service has been restored. The incident occurred between the following times: April 1st 13:00 PDT - April 1st 19:23 PDT April 1st 21:00 BST - April 2nd 03:23 BST April 2nd 07:00 AEDT - April 2nd 13:23 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident. </description> <pubDate>Mon, 01 Apr 2024 19:41:14 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/dmtvp12hqvbn</link> <guid>https://turnitin.statuspage.io/incidents/dmtvp12hqvbn</guid> </item> <item> <title>Turnitin Service Incident - 28 March</title> <description> Mar <var data-var='date'>27</var>, <var data-var='time'>19:56</var> PDT Resolved - Due to an unexpected service incident, you may have found a delay in Similarity Report generation in Turnitin Similarity, Originality, Simcheck, Draft Coach, iThenticate 2.0 and users accessing Turnitin via an integration today. We are pleased to advise that service has been restored. The incident occurred between the following times: March 27th 18:15 PDT - March 27th 19:35 PDT March 28th 01:15 GMT - March 28th 02:35 GMT March 28th 12:15 AEDT - March 28th 13:35 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident. </description> <pubDate>Wed, 27 Mar 2024 19:56:02 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/b1lcd52w9p88</link> <guid>https://turnitin.statuspage.io/incidents/b1lcd52w9p88</guid> </item> <item> <title>Scheduled Turnitin Maintenance March 16, 2024</title> <description> Mar <var data-var='date'>16</var>, <var data-var='time'>11:58</var> PDT Completed - March 16, 2024 Maintenance Completed. Thank you for your patience. We regret any inconvenience this may have caused if you were impacted by today’s maintenance.Mar <var data-var='date'>16</var>, <var data-var='time'>11:46</var> PDT Update - Our maintenance period has been extended, please note the updated maintenance time is on March 16 07:00 – 12:00 PDT, March 16 14:00 – 19:00 GMT, March 17 01:00 – 06:00 AEDT [go to https://tinyurl.com/yc5txxzh for local time].Mar <var data-var='date'>16</var>, <var data-var='time'>11:18</var> PDT Update - Our maintenance period has been extended to allow for further testing, please note the updated maintenance time is on March 16 07:00 – 11:30 PDT, March 16 14:00 – 18:30 GMT, March 17 01:00 – 05:30 AEDT [go to https://tinyurl.com/mvm486jr for local time].Mar <var data-var='date'>16</var>, <var data-var='time'>07:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>20</var>, <var data-var='time'>08:46</var> PST Scheduled - Turnitin will take a 4 hour maintenance window on March 16 07:00 – 11:00 PDT, March 16 14:00 – 18:00 GMT, March 17 01:00 – 05:00 AEDT [go to http://tinyurl.com/y97dauje for local time] with the following services being unavailable during these times: Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Authorship iThenticate 2.0 The following will be available but may have disruptions in service during the maintenance: Turnitin and TurnitinUK (including all Integrations) Roster Sync through Turnitin.com Feedback Studio for iOS iThenticate iThenticate (via API) Canvas Plagiarism Framework Gradescope (Exporting Submissions, LTI 1.3 & Code Similarity Only) Integrations through LTI 1.3 We regret any inconvenience this may cause. </description> <pubDate>Sat, 16 Mar 2024 11:58:29 -0700</pubDate> <maintenanceEndDate>Sat, 16 Mar 2024 11:00:00 -0700</maintenanceEndDate> <link>https://turnitin.statuspage.io/incidents/91j4vy5xf9nr</link> <guid>https://turnitin.statuspage.io/incidents/91j4vy5xf9nr</guid> </item> <item> <title>Turnitin Service Incident - 14 February</title> <description> Feb <var data-var='date'>14</var>, <var data-var='time'>10:42</var> PST Resolved - We’ve fixed it! Due to an unexpected service incident, you may have encountered an error when attempting to generate the AI report in Turnitin Originality, Similarity, SimCheck and iThenticate 2.0, as well as intermittent errors when accessing Similarity and AI reports via an integration. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: 14th February 09:04 - 14th February 10:15 GMT: 14th February 17:04 - 14th February 18:15 AEDT: 15th February 04:04 - 15th February 05:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.Feb <var data-var='date'>14</var>, <var data-var='time'>10:17</var> PST Investigating - We’ve run into some issues. Turnitin Originality, Similarity, SimCheck and iThenticate 2.0 are currently experiencing an unexpected service incident. During this time, you may encounter an error when attempting to generate the AI report, as well as intermittent errors when trying to access both the Similarity and AI reports through an integration. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Wed, 14 Feb 2024 10:42:55 -0800</pubDate> <link>https://turnitin.statuspage.io/incidents/wh05frbz094k</link> <guid>https://turnitin.statuspage.io/incidents/wh05frbz094k</guid> </item> <item> <title>Turnitin Scheduled Maintenance January 27, 2024</title> <description> Jan <var data-var='date'>27</var>, <var data-var='time'>11:34</var> PST Completed - January 27, 2024 Maintenance Completed. Thank you for your patience. We regret any inconvenience this may have caused if you were impacted by today’s maintenance.Jan <var data-var='date'>27</var>, <var data-var='time'>08:31</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>11</var>, <var data-var='time'>08:44</var> PST Update - We will be undergoing scheduled maintenance during this time.Jan <var data-var='date'>11</var>, <var data-var='time'>08:42</var> PST Update - We will be undergoing scheduled maintenance during this time.Jan <var data-var='date'>11</var>, <var data-var='time'>05:30</var> PST Update - Turnitin will take a 4 hour maintenance window on January 27 08:30 – 12:30 PST, January 27 16:30 – 20:30 GMT, January 28 03:30 – 07:30 AEDT [go to http://tinyurl.com/2dn4pkat for local time] with the following services being impacted during these times: Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Gradescope (LTI 1.3 & Code Similarity Only) Authorship Canvas Plagiarism Framework Integrations through LTI 1.3 Roster Sync through Turnitin.com Feedback Studio for iOS Users may experience interruptions to loading pages and making submissions during this maintenance window. We regret any inconvenience this may cause.Jan <var data-var='date'> 5</var>, <var data-var='time'>12:57</var> PST Scheduled - Turnitin will take a 4 hour maintenance window on January 27 08:30 – 12:30 PST, January 27 16:30 – 20:30 GMT, January 28 03:30 – 07:30 AEDT [go to http://tinyurl.com/2dn4pkat for local time] with the following services being impacted during these times: Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Gradescope (LTI 1.3 & Code Similarity Only) Authorship Canvas Plagiarism Framework Integrations through LTI 1.3 Roster Sync through Turnitin.com Feedback Studio for iOS We regret any inconvenience this may cause. </description> <pubDate>Sat, 27 Jan 2024 11:34:22 -0800</pubDate> <maintenanceEndDate>Sat, 27 Jan 2024 12:30:00 -0800</maintenanceEndDate> <link>https://turnitin.statuspage.io/incidents/733x3w4xrnbh</link> <guid>https://turnitin.statuspage.io/incidents/733x3w4xrnbh</guid> </item> <item> <title>Turnitin Service Incident - 01 January</title> <description> Jan <var data-var='date'> 1</var>, <var data-var='time'>19:05</var> PST Resolved - We’ve fixed it! Due to an unexpected service incident, you may have encountered an error when attempting to download Similarity Reports or Digital Receipt in Turnitin, Turnitin UK and iThenticate today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: 1st January 17:00 - 1st January 18:44 GMT: 2nd January 01:00 - 2nd January 02:44 AEDT: 2nd January 12:00 - 2nd January 13:44 We regret any inconvenience this may have caused if you were impacted by today’s incident.Jan <var data-var='date'> 1</var>, <var data-var='time'>18:11</var> PST Identified - We’ve run into some issues. Turnitin, Turnitin UK and iThenticate are currently experiencing an unexpected service incident. During this time, you may encounter an error when attempting to download Similarity Reports or Digital receipts. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Mon, 01 Jan 2024 19:05:59 -0800</pubDate> <link>https://turnitin.statuspage.io/incidents/t564kt1038yl</link> <guid>https://turnitin.statuspage.io/incidents/t564kt1038yl</guid> </item> <item> <title>Turnitin Service Incident - 23rd November 2023</title> <description> Nov <var data-var='date'>23</var>, <var data-var='time'>08:10</var> PST Resolved - We’ve fixed it! Due to an unexpected service incident, you may have encountered an error when attempting to download Similarity Reports in Turnitin Feedback Studio today. We are pleased to advise that service has been restored. The incident occurred between the following times: November 22nd 14:30 PST - November 23rd 04:49 PST November 22nd 22:30 GMT - November 23rd 12:49 GMT November 23rd 09:30 AEDT - November 23th 11:49 AEDT We regret any inconvenience this may have caused if you were impacted by today’s incident.Nov <var data-var='date'>23</var>, <var data-var='time'>06:50</var> PST Identified - We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, you may find that you may encounter an error when attempting to download Similarity Reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health. </description> <pubDate>Thu, 23 Nov 2023 08:10:09 -0800</pubDate> <link>https://turnitin.statuspage.io/incidents/6qtpbbrmkvc2</link> <guid>https://turnitin.statuspage.io/incidents/6qtpbbrmkvc2</guid> </item> <item> <title>Turnitin Scheduled Maintenance November 18, 2023</title> <description> Nov <var data-var='date'>18</var>, <var data-var='time'>09:30</var> PST Completed - November 18th, 2023, Maintenance Completed. Thank you for your patience. We regret any inconvenience this may have caused if you were impacted by today’s maintenance.Nov <var data-var='date'>18</var>, <var data-var='time'>09:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> PDT Scheduled - Turnitin will take a 30 minute maintenance window on November 18 09:00 – 09:30 PST, 17:00 – 17:30 GMT, November 19 04:00 – 04:30 AEDT [go to https://tinyurl.com/y3f3twj9 for local time] with the following services being unavailable during these times: Simcheck (including Integrations) Similarity (including Integrations) Originality (including Integrations) iThenticate 2.0 Authorship DraftCoach We regret any inconvenience this may cause. </description> <pubDate>Sat, 18 Nov 2023 09:30:47 -0800</pubDate> <maintenanceEndDate>Sat, 18 Nov 2023 09:30:00 -0800</maintenanceEndDate> <link>https://turnitin.statuspage.io/incidents/j133cgk4qndh</link> <guid>https://turnitin.statuspage.io/incidents/j133cgk4qndh</guid> </item> <item> <title>Service Incident 2 November</title> <description> Nov <var data-var='date'> 2</var>, <var data-var='time'>07:55</var> PDT Resolved - Due to an unexpected service incident, Turnitin Feedback Studio and integration users, Crossref Similarity Check, & iThenticate users may have experienced issues logging in and accessing papers. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: 2nd November 04:42 - 2nd November 07:16 GMT: 2nd November 11:42 - 2nd November 14:16 AEDT: 2nd November 22:42 - 3rd November 01:16 We regret any inconvenience this may have caused if you were impacted by today’s incident.Nov <var data-var='date'> 2</var>, <var data-var='time'>06:52</var> PDT Update - We are pleased to advise that the service has been restored for iThenticate users. We are still working on restoring service for Turnitin.com and TurnitinUK.com.Nov <var data-var='date'> 2</var>, <var data-var='time'>05:20</var> PDT Identified - We’ve run into some issues. Turnitin.com, TurnitinUK.com, Crossref Similarity Check & iThenticate are currently experiencing an unexpected service incident. During this time, you may find that you are unable to log in or access reports. Users accessing these services via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.Nov <var data-var='date'> 2</var>, <var data-var='time'>05:04</var> PDT Investigating - We’re currently investigating user reports of a potential service incident with Turnitin Feedback Studio, and iThenticate. We regret any inconvenience this may cause and will post another update as soon as we learn more. Impacted services could be - Turnitin.com, TurnitinUK.com, Crossref Similarity Check & iThenticate. </description> <pubDate>Thu, 02 Nov 2023 07:55:09 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/8d27sjrh0l12</link> <guid>https://turnitin.statuspage.io/incidents/8d27sjrh0l12</guid> </item> <item> <title>Turnitin Service Incident - 1st November 2023</title> <description> Nov <var data-var='date'> 1</var>, <var data-var='time'>16:14</var> PDT Resolved - Due to an unexpected service incident, users accessing Turnitin via an integration may have experienced difficulties in creating assignments using an external tool (LTI 1.1 and LTI 1.3) today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: 1st November 09:43 - 1st November 15:19 GMT: 1st November 16:43 - 1st November 22:19 AEDT: 2nd November 03:43 - 2nd November 09:19 We regret any inconvenience this may have caused if you were impacted by today’s incident. </description> <pubDate>Wed, 01 Nov 2023 16:14:30 -0700</pubDate> <link>https://turnitin.statuspage.io/incidents/x1z6tfbxvfyb</link> <guid>https://turnitin.statuspage.io/incidents/x1z6tfbxvfyb</guid> </item> </channel> </rss>

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Turnitin Status - Incident History