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Activities</span></a></li><li id="menu-item-53925" class="ubermenu-item ubermenu-item-type-post_type ubermenu-item-object-page ubermenu-item-53925 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-3 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://isiflorence.org/academics/community-engagement/internship-opportunities/"><span class="ubermenu-target-title ubermenu-target-text">Internship Opportunities</span></a></li></ul></li><li id="menu-item-57952" class="ubermenu-item ubermenu-item-type-post_type ubermenu-item-object-page ubermenu-item-57952 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-2 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://isiflorence.org/global-leadership-program/"><span class="ubermenu-target-title ubermenu-target-text">Global Leadership 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ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://isiflorence.org/why-isi-florence/"><span class="ubermenu-target-title ubermenu-target-text">Studying abroad in Florence: Why ISI Florence?</span></a></li><li id="menu-item-53939" class="ubermenu-item ubermenu-item-type-post_type ubermenu-item-object-page ubermenu-item-53939 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-2 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://isiflorence.org/student-life-in-florence/"><span class="ubermenu-target-title ubermenu-target-text">Student Life in Florence</span></a></li><li id="menu-item-53940" class="ubermenu-item ubermenu-item-type-post_type ubermenu-item-object-page ubermenu-item-53940 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-2 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target 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class="ubermenu-target-title ubermenu-target-text">Ask Former Students</span></a></li><li id="menu-item-53943" class="ubermenu-item ubermenu-item-type-post_type ubermenu-item-object-page ubermenu-item-53943 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-2 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://isiflorence.org/transcripts-credits/"><span class="ubermenu-target-title ubermenu-target-text">Transcripts & Credits</span></a></li><li id="menu-item-75304" class="ubermenu-item ubermenu-item-type-post_type ubermenu-item-object-page ubermenu-item-75304 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-2 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://isiflorence.org/tuition-and-fees/"><span class="ubermenu-target-title ubermenu-target-text">Tuition and Fees</span></a></li><li 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ubermenu-target-text">Featured Alumni</span></a></li><li id="menu-item-57324" class="ubermenu-item ubermenu-item-type-post_type ubermenu-item-object-page ubermenu-item-57324 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-2 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://isiflorence.org/alumni/transcript-request-info/"><span class="ubermenu-target-title ubermenu-target-text">Transcript Request Info</span></a></li><li id="menu-item-76937" class="ubermenu-item ubermenu-item-type-custom ubermenu-item-object-custom ubermenu-item-76937 ubermenu-item-auto ubermenu-item-normal ubermenu-item-level-2 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://merchlink.com/collections/isi-florence"><span class="ubermenu-target-title ubermenu-target-text">Official ISI Apparel 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ubermenu-item-object-custom ubermenu-item-74274 ubermenu-item-level-0 ubermenu-column ubermenu-column-auto" ><a class="ubermenu-target ubermenu-item-layout-default ubermenu-item-layout-text_only" href="https://admissions.isiabroad.org/" tabindex="0"><span class="ubermenu-target-title ubermenu-target-text">Apply</span></a></li></ul></nav>  </nav> </div> <div class="site-action"> <a href="javascript:;" class="search-btn"> <i class="i uil:search"></i> </a> <a href="https://isiflorence.org/application-form/" class="ss-button"> Apply </a> </div> </div> </div> </div> <div class="search-bar"> <div class="ss-container"> <div class="search-bar__wrap"> <form role="search" method="get" action="https://isiflorence.org/" class="form-search"> <input type="search" name="s" id="" placeholder="Search Here..."> <input type="hidden" name="post_type" value="post" /> <a href="javascript:;" class="search-close"><i class="i mdi:close-circle-outline"></i></a> <button type="submit"> </button> </form> </div> </div> </div> </header> <div id="content" class="site-content"> <div id="primary" class="content-area"> <main id="main" class="site-main"> <div class="ss-container"> <article id="post-78021" class="post-78021 page type-page status-publish hentry"> <p id="breadcrumbs"><span><span><a href="https://isiflorence.org/">Home</a></span> > <span class="breadcrumb_last" aria-current="page">Payments, Cancellations, and Refund Policies</span></span></p> <div class="page-wrap"> <div class="page-wrap__content no_sidebar"> <div class="entry-content"> <p><strong><span style="text-decoration: underline;">Program Fees & Financial Obligations</span></strong></p> <p>There are several ways fees are paid for the program. In all cases cancellation policies and fees apply. </p> <ol class="wp-block-list"> <li>ISI Abroad partner schools have a special payment arrangement in which students pay the full cost to their home school.</li> <li>In some cases, ISI Abroad partner schools will require the student to pay the program fees, or a portion of the program fee directly to ISI Abroad. Students from these institutions may receive exclusive discounts or scholarships thereby reducing their program cost.</li> </ol> <p><strong><span style="text-decoration: underline;">Payment Methods</span><br></strong>Payments for<strong> </strong>program fees made be made by:</p> <ul class="wp-block-list"> <li>Personal check, money order or cashier’s check made payable to Institute and mailed to the US address. See invoice for name and address of the Institute. Be sure to note the student’s full name on the check.</li> <li>Bank wire transfer. See invoice for wiring instructions.</li> </ul> <p></p> <p><span style="text-decoration: underline;"><strong>Confirmation Deposits</strong></span> (non-refundable)</p> <p>Students whose home institution requires them to pay program fees directly to ISI Abroad must submit a deposit confirming their intention to enroll. Any delay in deposits may affect course and housing preferences. The student’s place in the program is not confirmed until this payment is submitted. The confirmation deposit amount is deducted from the final program cost. Failure to pay by the deadline will result in the application being canceled.</p> <p></p> <p><strong><span style="text-decoration: underline;">Special Program Costs</span></strong></p> <p>Students enrolled in a special program that incurs a supplementary fee (ex. the Scholars Program) are not eligible for a refund of that supplement after arrival to the program. This is applicable both in instances of withdrawal from the Institute or when switching programs/academic tracks (ex. Dropping the Scholars Program to join the General Studies Program).<br><br><strong><span style="text-decoration: underline;">Housing Supplements</span></strong></p> <p>Students choosing to upgrade housing (including private bedroom or homestay) will be subject to a housing supplement. Special housing requests are not guaranteed, and fees will only be applicable upon confirmation. Single Room supplement costs are charged on a case-by-case basis and single rooms can only be requested for verifiable medical reasons.</p> <p></p> <p><strong><span style="text-decoration: underline;">Returned Payments</span></strong></p> <p>Payments made via check or echeck that are returned due to inaccurate information or insufficient funds will be charged a $35 fee for processing.</p> <p></p> <p><strong><span style="text-decoration: underline;">Late Payments</span></strong></p> <p>ISI Abroad reserves the right to move an application to inactive or canceled status if payment deadlines are not met. Cancellation policies and fees apply. </p> <p></p> <p><strong><span style="text-decoration: underline;">Payment Plans</span></strong></p> <p>Students may request a payment plan from the Institute. However, the full program costs must be paid in full prior to the student’s arrival in Italy so payment plans must be requested and finalized at least 60 days prior to the start of the program.</p> <p></p> <p><strong><span style="text-decoration: underline;">Financial Aid</span></strong></p> <p>In some cases, students who are required to pay the Institute directly and utilize financial aid from their home school may need to defer payment until the financial aid is processed. Students must communicate with the Institute and their home university if they believe that financial aid payments will be disbursed after the payment deadline and may defer up to 50% total program fees.<br></p> <p><strong><span style="text-decoration: underline;">Cancellation and Withdrawal Policy</span></strong><br>All applicants that are accepted into the program are subject to the following withdrawal and refund policies. If a student withdraws from a program before all fees are paid, they remain liable for any unrecoverable costs and penalties according to the following schedule. Students that withdraw more than 90 days before the arrival day will receive a full refund. Housing is secured in advance of each semester and summer session, and fees paid in full by the Institute to agents are non-refundable under any circumstances. There are no refunds after arrival for summer sessions, custom, and other non-semester programs.</p> <figure class="wp-block-table"><table><tbody><tr><td><strong>Time of Withdrawal</strong></td><td><strong>Summer Programs</strong></td><td><strong>Semester Programs</strong></td></tr><tr><td>Within 90 days of the arrival date. (75 days for applicants from Consortium Member Institutions).</td><td>Non Refundable housing costs</td><td>Nonrefundable housing cost</td></tr><tr><td>Within 45 days of the arrival date.</td><td>Withdrawal fee: $950.00<br>Nonrefundable housing cost</td><td>Withdrawal Fee: $2,000.00<br>Nonrefundable housing cost</td></tr><tr><td>During the 1st week of arrival:</td><td>No Refunds</td><td>50% of Program Fee Refunded</td></tr><tr><td>During the 2nd week of arrival:</td><td>No Refunds</td><td>35% of Program Fee Refunded</td></tr><tr><td>During the 3rd week of arrival:</td><td>No Refunds</td><td>20% of Program Fee Refunded</td></tr><tr><td>After the 3rd week:</td><td>No Refunds</td><td>No Refunds</td></tr></tbody></table></figure> <p><strong>Note: </strong>These policies are only relevant to fees charged by the Institute and may vary from your home institution. Students are encouraged to consult their university’s study abroad office regarding their refund policies for study abroad..</p> <p><strong><span style="text-decoration: underline;">Failure to Meet the Payment Deadline</span></strong></p> <p>If payment for the program including course fees or any other applicable fees is not received by the payment deadline, the Institute may contact your home and/or sending institution to notify them that payment has not been received. This may negatively impact financial aid and enrollment status. If you perceive that your payment will be late, it is important to communicate early with the Institute. </p> <p></p> <p><strong><span style="text-decoration: underline;">Payment Default</span><br></strong>The Institute may choose, at its discretion, to handle unpaid fees either by reporting them to collections and/or dismissing students from the program including forfeiture of all payments made and coursework. ISI Abroad reserves the right to withhold grade reports and transcripts until all unpaid balances are cleared.</p> <p></p> <p><strong><span style="text-decoration: underline;">Transcripts</span></strong></p> <p>All ISI Abroad programs include one official transcript, which is issued electronically a minimum of four weeks from program completion. The Institute reserves the right to withhold a transcript in the case of unpaid balances due to the Institute, partners, or agents. </p> <p>Some ISI Abroad partners will not accept electronic copies and require hard copies of official transcripts be mailed. These take longer to ship and process and will cause a delay in the timeline students expect seeing their final grades reported on their home school transcript. </p> <p>When a transcript is required from ISI Abroad’s underwriter, additional processing time needs to be considered as the submission of grades to the student’s home school will be delayed by one to three months.</p> <p></p> <p><strong><span style="text-decoration: underline;">Enrollment Deferral Policy</span></strong></p> <p>ISI Abroad recognizes that various circumstances may change your plan to study abroad. Students wishing to defer enrollment to another term after having been successfully admitted to the program and subject to non-refundable fees, may do so according to the following policies.</p> <p>A student can defer their application for up to twelve months from the term in which their original program was scheduled to start, and upon approval by ISI Abroad. All requests must be made in writing to <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="94f5f0f9fde7e7fdfbfae7d4fde7fdf5f6e6fbf5f0bafbe6f3">[email protected]</a> and no later than one month before the designated arrival date.<br><br>The student will be responsible for payment of any unrecoverable costs (see withdrawal policy) at the time of withdrawal. No refunds will be given and all remaining funds will be applied to the future term’s fees. Unused funds will be forfeited to ISI Abroad after twelve months. </p> <p>Upon successful approval of a student’s deferral, the Admissions Office will transfer the student’s application to the following application cycle. Deferred students will not be expected to apply again. However, deferred students may be requested to submit updated copies of their application materials (including but not limited to their Official Transcript). 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