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Snap Surveys Alternative - SmartSurvey

<!DOCTYPE html><html data-wf-page="6432f6314fe5651f2f7ac49b" lang="en"><head><meta charset="utf-8"><title>Snap Surveys Alternative - SmartSurvey</title><meta content="Find out about our advanced features and free support - the best and most secure alternative to Snap Surveys." name="description"><meta content="width=device-width, initial-scale=1" name="viewport"><link href="/wf-assets/css/smartsurvey.webflow.7c7e86734.min.css" rel="stylesheet" type="text/css"><script src="https://use.typekit.net/oao0nqo.js" type="text/javascript"></script><script type="text/javascript">try{Typekit.load();}catch(e){}</script><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ece9e8fdf85eaa8850dcd2_favicon.png" rel="shortcut icon" type="image/x-icon"><link href="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ecea56433aca441e35f1a7_webclip.png" rel="apple-touch-icon"><meta property="og:site_name" content="SmartSurvey"> <meta property="og:locale" content="en_GB"> <link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"> <link rel="manifest" href="/site.webmanifest"> <link rel="mask-icon" href="/safari-pinned-tab.svg" color="#f0641b"> <meta name="msapplication-TileColor" content="#2b5797"> <meta name="theme-color" content="#ffffff"> <!-- Google Consent Mode --> <script>window.dataLayer = window.dataLayer || []; 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href="/integrations" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Native Integrations</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Integrate with your favourite platforms in just a few clicks.</div></div></a><a href="/services/consumer-panels" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Consumer Panels</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Instantly reach millions with our Live Consumer Audience Service.</div></div></a><a id="w-node-_6c354b5d-56d9-a1c0-7b01-f14fb873bdf7-293b7a60" href="/integrations/directory" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">Integration Directory</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Search our list of over 297 platform integrations.</div></div></a><a href="/features/white-label-surveys" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">White Label</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Customise and white label your survey communications.</div></div></a><a href="/features/api-webhooks" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">API &amp; Webhooks</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Access our API and webhooks directly or use tools like Zapier and Integrately.</div></div></a><a href="/features" class="dropdown-link is-grey w-inline-block"><div><div class="text-weight-semibold">All Features</div><div class="spacer-xxtiny"></div><div class="text-size-regular text-colour-blue text-weight-normal">Our survey software is very user friendly yet packed full of 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industries and company sizes.</p></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d807-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Function</div></div><a href="/solutions/customer-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Customer Experience</div></a><a href="/solutions/employee-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Employee Experience</div></a><a href="/solutions/patient-experience" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Patient Experience</div></a><a href="/solutions/market-research" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Market Research</div></a><a href="/solutions/citizen-engagement" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Citizen Engagement</div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d825-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Industry</div></div><a href="/public-sector-and-government-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Government</div></a><a href="/financial-services-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Financial Services</div></a><a href="/healthcare-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Healthcare</div></a><a href="/education-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Education</div></a><a href="/non-profit-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Not for profit</div></a><a href="/hospitality-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Hospitality &amp; Travel</div></a><a href="/hospitality-surveys/event" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Events</div></a></div></div><div class="vertical-divider"></div><div class="dd-col"><div id="w-node-a7e58694-b3b0-630d-39bc-f3315431d84f-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">By Plan</div></div><a href="/free-online-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Basic (Free)</div></a><a href="/survey-software/professional-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Professional</div></a><a href="/survey-software/business-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Business</div></a><a href="/enterprise" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Enterprise</div></a><a data-uk-only="true" href="/survey-software/student-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Student</div></a><a data-uk-only="true" href="/survey-software/university-plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">University</div></a><div class="div-line"></div><a href="/non-profit-surveys/plan" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Non-profit discount</div></a></div></div></div></div></nav></div><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d87b" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div>Features</div><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col grow"><div 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Surveys</div></a><a href="/features/accessibility" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Accessibility</div></a><a href="/features/mobile-first-surveys" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Mobile-first Surveys</div></a><a href="/features/advanced-customisation" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Advanced Customisation</div></a><a href="/features/survey-dashboards" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Dashboards</div></a></div></div><div class="vertical-divider"></div><div class="dd-col grow"><div 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href="/features/survey-metrics" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Measure Key Metrics</div></a><a href="/features/response-management" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Response Management</div></a><a href="/features/flexible-distribution" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Flexible Distribution</div></a><a href="/integrations/directory" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Native integrations</div></a></div></div><div class="vertical-divider"></div><div class="dd-col grow"><div 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href="/features/collaboration-and-security" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Collaboration</div></a><a href="/features/personal-productivity" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Personal Productivity</div></a><a href="/features/helping-you-succeed" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Helping You Succeed</div></a><a href="/services/consumer-panels" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Buy Responses</div></a><a href="/features#feature-table" class="dropdown-link-2 w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">See All Features</div></a></div></div></div></div></nav></div><a href="/pricing" class="nav-link is-main-nav w-nav-link">Plans &amp; Pricing</a><div data-hover="false" data-delay="100" data-w-id="a7e58694-b3b0-630d-39bc-f3315431d8e2" class="nav-dropdown is-static w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><div>Resources</div><div class="nav-dropdown-arrow w-embed"><svg width="14" height="9" viewbox="0 0 14 9" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M6.59375 8.28125L7.42286 7.51543L13.0938 2.2496L11.4355 0.471134L6.59375 4.96479L1.75198 0.471134L0.0937497 2.2496L5.76464 7.51543L6.59375 8.28125Z" fill="currentColor"></path> </svg></div></div><nav class="dropdown-list _2-col w-dropdown-list"><div class="dd-list-content is-dd-block"><div class="container-medium is-dd-flex"><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a603170-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Support &amp; Status</div></div><a href="https://help.smartsurvey.co.uk" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Help Guides</div></a><a href="/updates" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Product Updates</div></a><a href="/security" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Security</div></a><a href="/gdpr" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">GDPR</div></a><a href="https://smartsurvey.status.io" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">System Status</div></a><a href="https://docs.smartsurvey.io" target="_blank" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">API Docs</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a60319a-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Tools</div></div><a href="/free-online-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"><strong></strong></div></div><div class="nav_text-size-small">Free Survey Maker</div></a><a href="/resources/calculators" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Calculators</div></a><a href="/resources/roi-calculators" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">ROI Calculators</div></a><a href="/survey-questions" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Questions</div></a><a href="/survey-types" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Types of Survey</div></a><a href="/survey-design" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Survey Design</div></a><a href="/company/about-accessible-surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Accessibility Guide</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a6031c5-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Company</div></div><a href="/company/about-us" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">About Us</div></a><a href="/company/careers" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Careers</div></a><a href="/blog" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Blog</div></a><a href="/case-studies" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Case Studies</div></a></div></div><div class="vertical-divider"></div><div class="dd-col is-4-row"><div id="w-node-be1370c0-dba8-225d-9602-cb9e6a6031e3-293b7a60" class="dd-link-container"><div class="title-wrapper"><div class="text-style-allcaps text-size-xsmall text-weight-semibold text-colour-dark-blue">Survey Templates</div></div><a href="/templates/surveys/customer" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Customer</div></a><a href="/templates/surveys/education" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Education</div></a><a href="/templates/surveys/employee" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Employee</div></a><a href="/templates/surveys/events" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Events</div></a><a href="/templates/surveys/hospitality" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">Hospitality</div></a><a href="/templates/surveys" class="dropdown-link w-inline-block"><div class="fa-icon-container_tiny"><div class="fa-text text-colour-green"></div></div><div class="nav_text-size-small">All Categories</div></a></div></div></div></div></nav></div><div class="nav-button-wrapper hide-tablet"><div><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&amp;trial=1&amp;cta=start-for-free" class="button is-small wide-button w-button">Start for free</a></div></div><div class="top-bar-content"><a href="/company/careers" class="wide-link">We&#x27;re hiring</a><a href="/contact" class="wide-link">Contact us</a><a href="https://app.smartsurvey.co.uk/c/signup?ut_source=adminbar" class="wide-link">Sign up</a><a href="https://app.smartsurvey.co.uk/" class="wide-link">Login</a></div></nav><div class="menu-button w-nav-button"><div class="menu-line _1"></div><div class="menu-line _2"></div><div class="menu-line _3"></div></div></div></div><div class="nav-bg-container"><div class="nav-bg"></div></div><div class="bg-overlay"></div></div><div class="nav-page-overlay"></div><div class="nav-page-overlay-2"></div><div class="nav-page-overlay-3"></div><div class="nav-page-overlay-4"></div></div></div><div class="section-home-hero padding-huge"><div class="container-medium horizontal-flex"><div class="col-50"><div><h1>Snap Surveys Alternative</h1><div class="spacer-small"></div><div class="text-rich-text w-richtext"><p>Do you need to find the best alternative to Snap Surveys for creating online surveys, quizzes, and web forms? SmartSurvey is an excellent full-featured option with a variety of tools for creating, collecting and analysing data.</p></div><div class="spacer-large"></div><div class="cv_start-for-free"><a href="https://app.smartsurvey.co.uk/c/signup?plan=7&amp;trial=1&amp;cta=start-for-free" class="button w-button">Start for free</a></div></div></div><div class="col_40"><img src="https://cdn.prod.website-files.com/64022de562115a8189fe542a/6433e6c93030fdac1ee2c68f_heading-alternative-to-snap-surveys.svg" alt="" class="image_home-hero"></div></div></div><div style="background-color:#f3f3f3" class="padding-huge"><div class="container-medium"><h2 class="text-align-center">Compare SmartSurvey vs Snap Surveys</h2><div class="spacer-large"></div><p class="text-align-center text-size-medium text-colour-blue">SmartSurvey makes it simple for you to create effective online or offline surveys quickly and use them on multiple platforms. The dynamic survey tool allows users to build and send mobile responsive surveys via email, SMS, and social media. Looking to move from Snap Surveys software? Let us show you what we offer.</p><div class="spacer-large"></div><div class="grid_3-col"><div id="w-node-_2cee7ad0-b58a-1954-c565-cf426bd5284d-2f7ac49b" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Simple, Quick, Powerful</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Nothing to download and no programming knowledge required to create in-depth, professional surveys.</p></div></div><div id="w-node-_2cee7ad0-b58a-1954-c565-cf426bd52857-2f7ac49b" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>User-Friendly</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">Create surveys in a few simple steps with our easy-to-use, intuitive interface that lets you get things done quickly.</p></div></div><div id="w-node-_2cee7ad0-b58a-1954-c565-cf426bd52861-2f7ac49b" class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Affordable Pricing</h4></div><div class="feature-item_body"><p class="text-size-regular text-colour-blue">The best pricing for online surveys available. We promise to beat any formal quote on price for similar services.</p></div></div></div></div></div><div class="padding-huge"><div class="container-medium"><h2 class="text-align-center">SmartSurvey vs Snap Surveys comparison table</h2><div class="spacer-large"></div><div class="comparison_table-wrapper"><div class="text-rich-text w-richtext"><div class="w-embed"><table style="border:none"> <thead><tr width="100%"> <th width="70%">Main Features</th> <th width="15%" class="th-title">SmartSurvey</th> <th width="15%" class="th-title">Snap Surveys</th> </tr> </thead> <tbody> <tr> <td> <b>Unlimited questions &amp; responses:</b><br> No restrictions with our business and enterprise plans</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center"><div class="fa-text"></div></td> </tr> <tr> <td> <b>Advanced reporting:</b><br> Produce insightful reports in a range of formats to share with your choice of recipients</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center"><div class="fa-text"></div></td> </tr> <tr> <td> <b>Research consultations:</b><br> Gather reliable, quality feedback to develop all your stakeholder engagement needs</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center"><div class="fa-text"></div></td> </tr> <tr> <td> <b>UK based:</b><br> Compliant with UK data protection, EU privacy laws, and GDPR</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center"><div class="fa-text"></div></td> </tr> <tr> <td> <b>Phone support:</b><br> Contact us on our free phone number to discuss projects in detail</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center"><div class="fa-text"></div></td> </tr> <tr> <td> <b>No installation:</b><br> Just sign up and get started. Nothing to install or download, no set up wizards to follow or installation codes to remember</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center">–</td> </tr> <tr> <td> <b>Integration:</b><br> Integrations with Google Analytics, GTM, and Zapier</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center">–</td> </tr> <tr> <td> <b>Live editing:</b><br> Add new questions and edit existing text without taking your survey offline</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center">–</td> </tr> <tr> <td> <b>99.99% Uptime:</b><br> Consistent operational time means you can get your work done when it’s needed</td> <td style="text-align:center"><div class="fa-text"></div></td> <td style="text-align:center">–</td> </tr> </tbody> </table></div></div></div><div class="spacer-large"></div><p class="text-align-center">Notice an error in our comparison data? <a href="/contact" class="green-link">Please let us know</a>.</p></div></div><div class="padding-huge background-colour-grey"><div class="container-medium"><div class="text-align-center"><h2>SmartSurvey Features</h2></div><div class="spacer-huge"></div><div class="w-dyn-list"><div role="list" class="grid_2-col grid_row-gap-2rem w-dyn-items"><div role="listitem" class="w-dyn-item"><div class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Full branding control</h4></div><div class="feature-item_body"><div class="text-rich-text w-richtext"><p>Maintaining the image of your brand is important, which is why we offer a huge range of style templates for your online surveys. For people and organisations with access to more advanced coding skills, we allow the use of custom HTML and CSS to make totally bespoke “look and feel” for surveys. If you don’t have these skills within your organisation, then get in touch with our account team who can help with the use of our own internal team of designers and coders.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Domain branding</h4></div><div class="feature-item_body"><div class="text-rich-text w-richtext"><p>SmartSurvey enables you to fully customise your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.</p><p>smartsurvey.co.uk/s/survey-name</p><p><strong>↓</strong></p><p><strong>yourdomain.com</strong>/s/survey-name</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Carry on where you left off</h4></div><div class="feature-item_body"><div class="text-rich-text w-richtext"><p>Sometimes, respondents might need to take a break from a questionnaire and continue it later. SmartSurvey offers this functionality by sending respondents an email with a unique link, allowing them to continue the survey later from any device.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Built for teams</h4></div><div class="feature-item_body"><div class="text-rich-text w-richtext"><p>Business users of SmartSurvey can set up multiple users within their account, each with their own permissions and surveys. If your organisation is dealing with sensitive data, this can be important for ensuring that data is only visible to the people who need to see it.</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Receive files with your responses</h4></div><div class="feature-item_body"><div class="text-rich-text w-richtext"><p>Respondents using SmartSurvey can upload files from their own devices to the survey as part of their response. You can then look at these files within SmartSurvey when viewing responses. This makes SmartSurvey a powerful tool for applications and CVs, or even in situations where you need respondents to send photos.</p><figure style="max-width:403px" class="w-richtext-align-fullwidth"><div><img src="https://cdn.prod.website-files.com/64022de562115a8189fe542a/643439e4620f2ba39a6e9c15_file-upload.png" alt="" loading="lazy"></div></figure><p>‍</p></div></div></div></div><div role="listitem" class="w-dyn-item"><div class="feature-item"><div class="feature-item_head"><div class="fa-icon-container_small"><div class="fa-text"></div></div><h4>Customer support when you need it</h4></div><div class="feature-item_body"><div class="text-rich-text w-richtext"><p>We understand that your time is valuable. That’s why we are on hand to help you out during UK office hours. Call us any time from Monday to Friday between 9:00 am and 5:30 pm GMT on our free phone number to talk to our friendly, expert support team. We’re committed to solving your issues as quickly as possible, so you can collect the data you need without having to wait for a response to a support ticket or email. During British trading hours, there will always be someone available to take your call.</p></div></div></div></div></div></div></div><div class="spacer-huge"></div><p class="text-align-center text-size-medium text-colour-blue">See more <a href="/comparison" class="green-link">survey tools comparisons</a>.</p></div><div class="padding-huge background-colour-light-orange"><div class="container-medium"><h2 class="text-align-center">Trusted by leading brands worldwide</h2><div class="spacer-large"></div><p class="text-size-medium text-colour-blue max-width-large text-align-center align-center">Over 500,000+ users worldwide benefit from our advanced yet user-friendly survey software. At SmartSurvey our personalised customer support is exceptional, our team is friendly, approachable and professional. We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.</p><div class="spacer-large"></div><div class="w-layout-grid block_brand-logos_grid"><div id="w-node-b43eeada-72b5-a901-752b-9d32f5ef9b0c-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb238c056ff54b71bb06_microsoft-logo.png" loading="lazy" id="w-node-_3db54a79-312b-2374-bee7-e0b7babaafdd-2f7ac49b" alt="Microsoft Logo" class="block_brand-logos_logo"></div><div id="w-node-_2d553b74-e56a-3c7d-5ceb-fa8f331b958a-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb2360f63d643fd12f9a_bp-logo.png" loading="lazy" id="w-node-_2d553b74-e56a-3c7d-5ceb-fa8f331b958b-2f7ac49b" alt="BP logo" class="block_brand-logos_logo"></div><div id="w-node-_391a9d26-6642-782f-24ae-24783cc7c7b5-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb2373954f719670c245_capita-logo.png" loading="lazy" id="w-node-_391a9d26-6642-782f-24ae-24783cc7c7b6-2f7ac49b" alt="Capita Logo" class="block_brand-logos_logo"></div><div id="w-node-_87c2804a-05a9-2a3e-13c5-628cbc014e1b-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb232fd0b630ec6fb2c9_experian-logo.png" loading="lazy" id="w-node-_87c2804a-05a9-2a3e-13c5-628cbc014e1c-2f7ac49b" alt="Experian Logo" class="block_brand-logos_logo"></div><div id="w-node-_4017c9d8-7b7a-d59d-4236-edeb3dc477b4-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb237b5ef28fd33ad1fa_barclays-logo.png" loading="lazy" id="w-node-_4017c9d8-7b7a-d59d-4236-edeb3dc477b5-2f7ac49b" alt="Barclays Logo" class="block_brand-logos_logo"></div><div id="w-node-f41e67d6-2e5e-a76a-a01f-dd9382f7bf15-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb232c448ee259be5d79_heathrow-logo.png" loading="lazy" id="w-node-f41e67d6-2e5e-a76a-a01f-dd9382f7bf16-2f7ac49b" alt="Heathrow Logo" class="block_brand-logos_logo"></div><div id="w-node-_9093b3c4-cd3b-498c-c502-9c7c3acbdc1d-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb23b1a94346cf20f9a2_unilever-logo.png" loading="lazy" id="w-node-_9093b3c4-cd3b-498c-c502-9c7c3acbdc1e-2f7ac49b" alt="Unilever Logo" class="block_brand-logos_logo"></div><div id="w-node-_17e65695-3538-9b4f-4db8-854e537ebc72-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb23c7ea402702ab3514_logo-uswitch.png" loading="lazy" id="w-node-_17e65695-3538-9b4f-4db8-854e537ebc73-2f7ac49b" alt="uSwitch Logo" class="block_brand-logos_logo"></div><div id="w-node-_732b3579-07c2-60b4-d57d-4cf481435a5f-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb237b10b92677600533_vodafone.png" loading="lazy" id="w-node-_732b3579-07c2-60b4-d57d-4cf481435a60-2f7ac49b" alt="Vodaphone Logo" class="block_brand-logos_logo"></div><div id="w-node-_300479b4-f582-bda5-e2c1-748c0270974a-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb235e17b4195771f163_aa-logo.png" loading="lazy" id="w-node-_300479b4-f582-bda5-e2c1-748c0270974b-2f7ac49b" alt="AA Logo" class="block_brand-logos_logo"></div><div id="w-node-e0b7d52c-1ddc-70e9-8231-3e74caffadb3-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb23932ccab4c517eafa_hsbc-logo.png" loading="lazy" id="w-node-e0b7d52c-1ddc-70e9-8231-3e74caffadb4-2f7ac49b" alt="HSBC Logo" class="block_brand-logos_logo"></div><div id="w-node-a2247e95-1cd6-46d0-fd81-f75301476701-2f7ac49b" class="block_brand-logos_cell"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/6433eb2373954fcf3470c246_bae-systems-logo.png" loading="lazy" id="w-node-a2247e95-1cd6-46d0-fd81-f75301476702-2f7ac49b" alt="BAE Systems Logo" class="block_brand-logos_logo"></div></div></div></div><div class="w-condition-invisible w-dyn-bind-empty w-richtext"></div><div class="padding-huge background-colour-navy"><div class="container-medium"><h2 class="text-colour-white text-align-center">Explore our paid plans to unleash the full potential of SmartSurvey</h2><div class="spacer-large"></div><p class="section-cta-discover-subtext">Our survey software is user friendly yet packed full of advanced features. Find out how our platform can deliver the results you need.</p><div class="spacer-large"></div><div class="w-layout-grid section-cta-discover-grid"><div id="w-node-fd3310b8-3cd3-7520-22de-f1ea61d10bca-61d10bc2" class="padding-large border-radius-5 text-colour-white text-align-center background-colour-dark-green"><h3 id="w-node-fd3310b8-3cd3-7520-22de-f1ea61d10bcb-61d10bc2">Self-service</h3><div class="spacer-tiny"></div><div id="w-node-fd3310b8-3cd3-7520-22de-f1ea61d10bce-61d10bc2" class="text-size-medium">Get started with all the tools you need to quickly create great looking surveys and start collecting feedback.</div><div class="spacer-small"></div><a href="/pricing" class="button is-white w-button">Select your plan</a></div><div id="w-node-fd3310b8-3cd3-7520-22de-f1ea61d10bd3-61d10bc2" class="background-color-white border-radius-5 text-align-center padding-large"><h3 id="w-node-fd3310b8-3cd3-7520-22de-f1ea61d10bd4-61d10bc2">Enterprise</h3><div class="spacer-tiny"></div><div id="w-node-fd3310b8-3cd3-7520-22de-f1ea61d10bd7-61d10bc2" class="text-size-medium">Access our most advanced tools, features and integrations to power your feedback activities and drive change.</div><div class="spacer-small"></div><a href="/enterprise" class="button is-dark-blue w-button">Find out more</a></div></div></div></div><div class="w-condition-invisible"><div class="section-cta background-colour-navy"><div class="container-medium"><div class="align-center text-align-center max-width-xlarge"><h2 class="text-colour-white">Get started with the most powerful &amp; secure enterprise survey software</h2><div class="spacer-medium"></div><div class="text-size-xmedium text-colour-grey">Access advanced tools, collaboration features, top-tier security, and seamless automation with SmartSurvey&#x27;s Enterprise plan. Trusted by leading brands.</div><div class="spacer-xmedium"></div><div class="cta-holder is-centred"><a href="/start-an-enterprise-trial" class="button w-button">Start my trial</a></div><div class="spacer-xmedium"></div><div class="text-colour-grey">14-day free trial  •  Cancel anytime  •  No credit card required  •  <a href="/book-a-demo" class="white-link">need a demo</a>?</div></div></div></div></div></div><div class="section-footer background-colour-grey padding-huge"><div class="container-medium"><div class="top_footer-block"><div class="footer_col-1"><a href="/" class="footer-logo w-inline-block"><img src="https://cdn.prod.website-files.com/63ece81ba4a783f18434aad2/63ecf8f19cf1aa12efadcdd7_logo.svg" loading="lazy" width="180" height="33" alt="SmartSurvey logo"></a><div><div class="text-size-small text-colour-blue">SmartSurvey is a digital survey solution that helps anyone create surveys, build questionnaires and analyse the results.</div></div><div class="social-link-holder"><a 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href="/blog/top-8-alternatives-to-google-forms-paid-and-free" class="text-size-small is-footer-link is-footer-blog-link">Top 8 Alternatives to Google Forms (Paid and Free)</a></div><div role="listitem" class="w-dyn-item"><a href="/blog/top-8-alternatives-to-typeform-better-cheaper-and-more-flexible" class="text-size-small is-footer-link is-footer-blog-link">Top 8 Alternatives to Typeform: Better, Cheaper and More Flexible</a></div></div></div></div></div><div id="w-node-b67003e1-ab92-41c8-54a1-bfdcb019ffe5-b019ffc1" class="footer-links-multi"><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">Survey uses</h5></div><div class="footer-links-block_body"><a href="/customer-surveys" class="text-size-small is-footer-link text-weight-semibold text-colour-black">Customer Surveys</a><a href="/customer-surveys/experience" class="text-size-small is-footer-link">CX Surveys</a><a href="/customer-surveys/effort" class="text-size-small 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href="/market-research-surveys/brand" class="text-size-small is-footer-link">Brand Surveys</a><a href="/market-research-surveys/product" class="text-size-small is-footer-link">Product Surveys</a><a id="w-node-_605af93d-d59b-78bf-f199-dce5a25d16b6-b019ffc1" href="/market-research-surveys/promotion" class="text-size-small is-footer-link">Promotion Surveys</a><a id="w-node-_605af93d-d59b-78bf-f199-dce5a25d16b2-b019ffc1" href="/market-research-surveys/audience" class="text-size-small is-footer-link">Consumer Audience Surveys</a></div></div><div class="footer_col"><div class="footer-links-block_body"><a href="/education-surveys" class="text-size-small is-footer-link text-weight-semibold text-colour-black">Education Surveys</a><a href="/education-surveys/school" class="text-size-small is-footer-link">School Surveys</a><a id="w-node-_0b2440d5-2422-3693-001b-95aab3126f45-b019ffc1" href="/education-surveys/academic-research" class="text-size-small is-footer-link">Academic Research</a><a id="w-node-_7656a93e-dc17-bdcc-65ab-5c252df74f45-b019ffc1" href="/education-surveys/dissertation" class="text-size-small is-footer-link">Dissertation Surveys</a></div></div><div class="footer_col"><div class="footer-links-block_body"><div id="w-node-_943c8d72-f731-70bb-665d-a658afeaf041-b019ffc1" class="text-size-small is-footer-link text-weight-semibold text-colour-black">Other Sectors</div><a href="/healthcare-surveys" class="text-size-small is-footer-link">Healthcare Surveys</a><a id="w-node-_943c8d72-f731-70bb-665d-a658afeaf045-b019ffc1" href="/non-profit-surveys" class="text-size-small is-footer-link">Non-profit &amp; Charity</a><a href="/public-sector-and-government-surveys" class="text-size-small is-footer-link">Government</a><a href="/hospitality-surveys" class="text-size-small is-footer-link">Hospitality &amp; Travel</a><a href="/hospitality-surveys/event" class="text-size-small is-footer-link">Event Surveys</a><a href="/employee-surveys" class="text-size-small is-footer-link">Employee Surveys</a></div></div></div><div class="footer-links-multi"><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">Solutions</h5></div><div class="footer-links-block_body"><a href="/solutions/customer-experience" class="text-size-small is-footer-link">Customer Experience</a><a href="/solutions/employee-engagement" class="text-size-small is-footer-link">Employee Engagement</a><a href="/services/consumer-panels" class="text-size-small is-footer-link">Consumer Panels</a><a href="/services/managed-service" class="text-size-small is-footer-link">Managed Services</a><a href="/employee-surveys/360-feedback" class="text-size-small is-footer-link">360 Surveys</a></div></div><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">Survey Distribution</h5></div><div class="footer-links-block_body"><a href="/survey-types/online-surveys" class="text-size-small is-footer-link">Online Surveys</a><a href="/survey-types/offline-surveys" class="text-size-small is-footer-link">Offline Surveys</a><a href="/survey-types/mobile-surveys" class="text-size-small is-footer-link">Mobile Surveys</a><a href="/survey-types/email-surveys" class="text-size-small is-footer-link">Email Surveys</a></div></div><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">Survey Templates</h5></div><div class="footer-links-block_body"><a href="/templates/surveys/customer" class="text-size-small is-footer-link">Customer Survey Templates</a><a href="/templates/surveys/employee" class="text-size-small is-footer-link">Employee Survey Templates</a><a href="/templates/surveys/hospitality" class="text-size-small is-footer-link">Hospitality Survey Templates</a><a href="/templates/surveys/events" class="text-size-small is-footer-link">Event Survey Templates</a><a href="/templates/surveys/healthcare" class="text-size-small is-footer-link">Healthcare Survey Templates</a><a href="/templates/surveys/education" class="text-size-small is-footer-link">Education Survey Templates</a><a href="/templates/surveys/not-for-profit" class="text-size-small is-footer-link">Not-for-profit Survey Templates</a><a href="/templates/surveys" class="text-size-small is-footer-link">All Survey Templates</a></div></div><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">RESOURCES</h5></div><div class="footer-links-block_body"><a href="https://help.smartsurvey.co.uk/" target="_blank" class="text-size-small is-footer-link">Help Guides</a><a href="/case-studies" class="text-size-small is-footer-link">Case Studies</a><a href="/articles" class="text-size-small is-footer-link">Articles</a><a href="/sample-questions" class="text-size-small is-footer-link">Sample Questions</a><a href="https://docs.smartsurvey.io/docs" target="_blank" class="text-size-small is-footer-link">API Documentation</a></div></div></div><div id="w-node-_726d9ac6-8796-6f80-891c-03a6ccb7627d-b019ffc1" class="footer-links-multi"><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">COMPARISONS</h5></div><div class="footer-links-block_body"><a href="/comparison/surveymonkey-alternative" class="text-size-small is-footer-link">SurveyMonkey Alternative</a><a href="/comparison/qualtrics-alternative" class="text-size-small is-footer-link">Qualtrics Alternative</a><a href="/comparison/typeform-alternative" class="text-size-small is-footer-link">Typeform Alternative</a><a href="/comparison/alchemer-alternative" class="text-size-small is-footer-link">Alchemer Alternative</a><a href="/comparison/snap-surveys-alternative" aria-current="page" class="text-size-small is-footer-link w--current">Snap Surveys Alternative</a><a href="/comparison/google-forms-alternative" class="text-size-small is-footer-link">Google Forms Alternative</a><a href="/comparison/questionpro-alternative" class="text-size-small is-footer-link">QuestionPro Alternative</a><a id="w-node-bb55a928-2637-cadf-510c-4193e2e5fdf8-b019ffc1" href="/comparison/microsoft-forms-alternative" class="text-size-small is-footer-link">Microsoft Forms Alternative</a><a id="w-node-_80085be3-a625-c59c-b51f-acc5820cf0d2-b019ffc1" href="/comparison/gov-forms-alternative" class="text-size-small is-footer-link">GOV.UK Forms Alternative</a></div></div><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">Useful Links</h5></div><div class="footer-links-block_body"><a href="/survey-software" class="text-size-small is-footer-link">Survey Software</a><a href="/free-online-surveys" class="text-size-small is-footer-link">Free Survey Maker</a><a href="/free-online-polls" class="text-size-small is-footer-link">Free Poll Maker</a><a href="/questionnaire-maker/design" class="text-size-small is-footer-link">Questionnaire Design</a><a href="/questionnaire-maker/templates" class="text-size-small is-footer-link">Questionnaire Templates</a><a href="/solutions/online-forms" class="text-size-small is-footer-link">Online Forms</a><a href="/survey-tools/online-questionnaire" class="text-size-small is-footer-link">Online Questionnaires</a></div></div><div class="footer_col"><div class="footer-title"><h5 class="text-weight-semibold text-colour-black">ARTICLES</h5></div><div class="footer-links-block_body"><a href="/articles/10-advantages-of-online-surveys" class="text-size-small is-footer-link">Advantages of Online Surveys</a><a href="/articles/primary-research-methods" class="text-size-small is-footer-link">Primary Research Methods</a><a href="/articles/calculate-sample-size" class="text-size-small is-footer-link">Calculating Sample Size</a><a href="/articles/survey-vs-questionnaire" class="text-size-small is-footer-link">Survey vs Questionnaire</a><a href="/articles/6-steps-to-conducting-an-online-survey" class="text-size-small is-footer-link">Conducting An Online Survey</a><a href="/articles/10-tips-for-designing-an-effective-online-survey" class="text-size-small is-footer-link">Tips For Designing Surveys</a><a href="/articles/using-the-employee-attitude-survey" class="text-size-small is-footer-link">Employee Attitude Survey</a><a id="w-node-_06b1bee5-62a6-aad8-4e64-c3c5f44677dc-b019ffc1" href="/customer-experience-management" class="text-size-small is-footer-link">Customer Experience Management</a></div></div></div></div></div><div class="lower_footer-block"><div class="text-size-small text-colour-blue">Copyright © 2024 SmartSurvey™. 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