Contact Us : Doosan Enerbility

<!DOCTYPE html> <html lang="en"> <head> <title>Contact Us : Doosan Enerbility</title> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <link rel="icon" href="/images/favicon.ico"> <link rel="shortcut icon" type="image/x-icon" href="/images/favicon.ico"> <link rel="apple-touch-icon-precomposed" href="/images/favicon-152.png">  <link rel="stylesheet" href="/css/default.css"> <link rel="stylesheet" href="/css/xeicon.min.css"> <link rel="stylesheet" href="/css/locomotive-scroll.min.css"> <link rel="stylesheet" href="/css/common.css"> <link rel="stylesheet" href="/css/animation.css"> <link rel="stylesheet" href="/css/sub.css?ver=1"> <link rel="stylesheet" href="/css/sub_add.css"> <script src="/js/jquery-3.6.0.min.js"></script> <script src="/js/browser.js"></script> <script src="/js/gsap-3.6.0.min.js"></script> <script 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href="https://www.doosanenerbility.com/kr/contactus/support"> </head> <body> <div class="wrap sub en">   <header id="header"> <h1 class="hd-logo"> <a href="/en"><span class="hide"></span></a> </h1> <div class="hd-menu"> <h2 class="hide">대메뉴</h2> <nav class="gnb-wrap"> <ul class="gnb"> <li id="business" class="menu1"> <a href="/en/business/wind_energy_vision">Business</a> <div class="depth"> <ul> <li id="business1"> <a href="/en/business/wind_energy_vision"><span>New Energy Solutions</span></a> <ul class="depth2"> <li id="wind_energy_vision" class="business1"><a id="a_wind" href="/en/business/wind_energy_vision">Wind Power Solutions</a></li> <li id="gas_turbine_product" class="business1"><a id="a_gas" href="/en/business/gas_turbine_product">Gas Turbines for Power Generation</a></li> <li id="smart_smr" class="business1"><a id="a_smr" href="/en/business/smr_smart">Small Modular Reactors</a></li> <li id="hydrogen_energy" class="business1"><a id="a_hydrogen" 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checkSub = checkSub[0]; deapth2 = $('#a_'+checkSub).closest('li').attr('id'); } $('#'+deapth1).addClass('active open on'); if(deapth1 == 'business'){ $('#'+$('#'+deapth2).attr('class')).addClass('open active'); }; $('#'+deapth2).addClass('on'); } } $(function(){ document.getElementById("kr_foreign_url").href = window.location.pathname.replace('/en', '/kr'); document.getElementById("en_foreign_url").href = window.location.pathname; }) </script> <script> /************* DO NOT ALTER ANYTHING BELOW THIS LINE ! **************/ var s_code=s.t();if(s_code)document.write(s_code); </script>  <div id="contents"> <section class="sub-visual small bg-contactus"> <h2 class="sub-tit" id="sub-tit">Contact Us</h2> <nav class="breadcrumb"> <h2 class="hide">Page Position</h2> <ul> <li><a href="/en/">HOME</a></li> <li>Contact Us</li> </ul> </nav> </section> <section class="sub-con contactus service"> <div class="sub-sm-tit con-ani fade-up"> <div class="maxinner"> <h3> Thank you for visiting the Doosan Enerbility Technical Support Center. <span> Please write according to the information below so that your valuable questions can be efficiently conveyed and answered by professional engineers in each field. <br class="pc-br"> Please note that your question may take some time to be answered depending on the request and may be subject to a fee. </span> </h3> <br> <ul> <li><span>1)</span> Please understand it is not possible to provide materials such as drawings & documents containing our technology property information.</li> <li><span>2)</span> Please clearly identify the product being questioned and describe its status in as much detail as possible.</li> <li><span>3)</span> Please inform us in detail the main point of the answer you want.</li> </ul> </div> </div> <nav class="sub-depth-nav-wrap con-ani fade-up"> <div class="maxinner"> <h3 class="hide">Page Navigation</h3> <ul class="sub-depth-nav"> <li><a href="/en/contactus/contact_list">Contact information</a></li> <li><a href="/en/contactus/service">Business</a></li> <li><a href="/en/contactus/management">Sustainability</a></li> <li><a href="/en/contactus/ir">IR</a></li> <li class="on"><a href="/en/contactus/support">Technical Support for Plant Operators</a></li> <li><a href="/en/contactus/growth_callcenter_form">Supplier Call Center</a></li> </ul> </div> </nav> <div class="conbox"> <div class="maxinner"> <div class="space con-ani fade-up"> <h4 class="cont-tit">Technical Support for Plant Operators</h4> <div class="form-wrap"> <form action="/en/contactus/support_add" method="post" enctype="multipart/form-data" onsubmit="return formcheck(this)"> <fieldset> <legend>Contact Form</legend> <div class="form-list"> <div class="formbox-wrap"> <p class="req-txt"><span class="f-color">*</span>Required fields</p> <div class="formbox half"> <div class="left"><label for="techName">Name<span class="f-color">*</span></label></div> <div class="right"> <input type="text" id="techName" name="techName" value="" class="st-inp"> </div> </div> <div class="formbox half"> <div class="left"><label for="energyCategoryInfo">Company<span class="f-color">*</span></label></div> <div class="right"> <input type="text" id="energyCategoryInfo" name="energyCategoryInfo" value="" class="st-inp"> </div> </div> <div class="formbox half"> <div class="left"><label for="mainCategory">Equipment<span class="f-color">*</span></label></div> <div class="right"> <select id="mainCategory" title="Product" class="st-select"> <option value="">Equipment</option> <option value="145">Quote Inquiry</option> <option value="146">SMR (Small Modular Reactors)</option> <option value="147">ESS (Energy Storage System)</option> <option value="148">Hydrogen Energy</option> <option value="149">3D Printing</option> <option value="150">Castings & Forgings</option> <option value="151">SteamGenerator(Boiler)</option> <option value="152">Environment System</option> <option value="153">SteamTurbine</option> <option value="154">Generator</option> <option value="155">GasTurbine</option> <option value="156">HydroTurbine&Generator</option> <option value="157">WindTurbine&Generator</option> <option value="158">NSSS</option> </select> </div> </div> <div class="formbox half" > <div class="left"><label for="subCategory">Detail<span class="f-color">*</span></label></div> <div class="right"> <select id="subCategory" name="subCategory" title="Product2" class="st-select"> <option value="">Detail</option> </select> </div> </div> <div class="formbox half"> <div class="left"><label for="techTel">Tel<span class="f-color">*</span></label></div> <div class="right"> <input type="text" id="techTel" name="techTel" value="" class="st-inp"> </div> </div> <div class="formbox half"> <div class="left"><label for="techMail">E-mail<span class="f-color">*</span></label></div> <div class="right"> <input type="text" id="techMail" name="techMail" value="" class="st-inp"> </div> </div> </div> <div class="formbox-wrap"> <div class="formbox half"> <div class="left"><label for="techTitle">Title<span class="f-color">*</span></label></div> <div class="right"> <input type="text" id="techTitle" name="techTitle" value="" class="st-inp"> </div> </div> <div class="formbox"> <div class="left"><label for="techContent">Contents<span class="f-color">*</span></label></div> <div class="right"> <textarea id="techContent" name="techContent" class="st-textarea"></textarea> </div> </div> <div class="formbox"> <div class="left"><label for="">Attachment</label></div> <div class="right"> <div class="filebox"> <input type="file" name="aFile" id="file-name" hidden="hidden" class="st-inp"> <button type="button" id="file-button">Search</button> <span id="file-text">File Select</span> </div> <p class="form-sm-txt">* Only jpg, png, gif, pdf, ppt, xls, zip files can be attached. / maximum size : 10MB</p> </div> </div> </div> </div>  <div class="btnwrap">  <div id="area"></div> <script src="https://challenges.cloudflare.com/turnstile/v0/api.js?onload=onloadTurnstileCallback" defer></script> <script> window.onloadTurnstileCallback = function () { turnstile.render('#area', { sitekey: '0x4AAAAAAAiOIYL9soLHY3Rk', callback: function(token) { // console.log(`Challenge Success ${token}`); fetch(`/api/turnstile?token=${token}`) .then(response => response.json()) .then(data => { // console.log('data', data); if ('success' === data) { document.querySelector('#submitBtn').disabled = false; console.log('Turnstile Api Success'); }else{ document.querySelector('#submitBtn').disabled = true; console.log('Invalid Turnstile Token'); } }) }, 'error-callback': function (err){ document.querySelector('#submitBtn').disabled = true; console.error('Turnstile error : ',err); } }); }; </script> <a href="/" class="btnset btn-type01 white">Cancel</a> <button id="submitBtn" type="submit" class="btnset btn-type01 black">Submit</button> </div> </fieldset> </form> </div> </div> </div> </div> </section> </div> <script> $(document).ready(function () { //$('#submitBtn').click(function(){ // $('#techContent').val($('#techContent').val().replace(/(\n|\r\n)/g , "<br>")); //}); $('#file-button').click(function(){ $('#file-name').click(); }) //selectbox event $("#mainCategory").change(function(){ var loadNum = $(this).val(); $('#subCategory').empty(); var nexthtml = ''; var preHtml = ''; var html = ''; if(loadNum != ""){ //비동기요청 $.ajax({ url: "/en/contactus/getSubCateList", method : "post", data : { cateId : loadNum }, dataType : "jsonp", success : function(result) { if(result.cateList.length > 0){ for(var i = 0; i < result.cateList.length; i++){ if (result.cateList[i].categoryId == 100 || result.cateList[i].categoryId == 142) { preHtml += '<option value=\"'+ result.cateList[i].categoryId +'\">' + result.cateList[i].categoryName +'</option>'; } else if (result.cateList[i].categoryId == 144) { //신규 추가한 CTCS & Debris Filter nexthtml += '<option value=\"'+ result.cateList[i].categoryId +'\">' + result.cateList[i].categoryName +'</option>'; } else { html += '<option value=\"'+ result.cateList[i].categoryId +'\">' + result.cateList[i].categoryName +'</option>'; } } $('#subCategory').prepend(preHtml); $('#subCategory').append(html); //CTCS & Debris Filter -> Condenser 아래 추가 $(nexthtml).insertAfter('#subCategory option[value=84]'); } } }); }else{ var html = '<option value=\"\"> Product2 </option>'; $('#subCategory').append(html); } }); //selectbox event /*//2022-05-27: 중복 정의?? 우선 삭제 $("#mainCategory").change(function(){ var loadNum = $(this).val(); $('#subCategory').empty(); var html = ''; if(loadNum != ""){ //비동기요청 $.ajax({ url: "/en/contactus/getSubCateList", method : "post", data : { cateId : loadNum }, dataType : "jsonp", success : function(result) { if(result.cateList.length > 0){ for(var i = 0; i < result.cateList.length; i++){ html += '<option value=\"'+ result.cateList[i].categoryId +'\">' + result.cateList[i].categoryName +'</option>'; } } } }); }else{ html = '<option value=\"\"> select </option>'; } $('#subCategory').append(html); }); */ }); //input check function formcheck(f) { var regTel = /^[0-9]{2}[-| ]?[0-9]{2}[-| ]?[0-9]{3,4}[-| ]?[0-9]{4}$/; var regEmail = /^[0-9a-zA-Z]([-_.]?[0-9a-zA-Z])*@[0-9a-zA-Z]([-_.]?[0-9a-zA-Z])*.[a-zA-Z]{2,3}$/i; if(f.techName.value == "") { alert('Please enter your name.'); f.techName.focus(); return false; } if(f.energyCategoryInfo.value == "") { alert('Please enter company.'); f.energyCategoryInfo.focus(); return false; } if(f.mainCategory.value == "") { alert('Please select Equipment.'); f.mainCategory.focus(); return false; } if(f.subCategory.value == "") { alert('Please select Product2.'); f.subCategory.focus(); return false; } if(f.techTel.value == "") { alert('Please enter your company phone number.'); f.techTel.focus(); return false; } if(!regTel.test(f.techTel.value)) { alert('Invalid phone number type.'); f.techTel.focus(); return false; } if(f.techMail.value == "") { alert('Please enter your email address.'); f.techMail.focus(); return false; } if(!regEmail.test(f.techMail.value)) { alert('Invalid e-mail type.'); f.techMail.focus(); return false; } if(f.techTitle.value == "") { alert('Please enter subject.'); f.techTitle.focus(); return false; } if(f.techContent.value == "") { alert('Please enter the contents.'); f.techContent.focus(); return false; } $('#techContent').val($('#techContent').val().replace(/(\n|\r\n)/g , "<br>")); return true; } // file check $(document).on('change', '#file-name', function () { if (window.FileReader) { var file = this.files[0]; var fileSize = file.size; var fileKbytes = Math.round(parseInt(fileSize) / 1024); var fileName = ''; if( $("#file-name").val() != "" ) { var ext = $('#file-name').val().split('.').pop().toLowerCase(); if ($.inArray(ext, ['ppt', 'pptx', 'pdf', 'xls', 'xlsx', 'doc', 'jpg', 'hwp', 'zip', 'png', 'gif']) == -1) { $("#file-name").val(''); $("#file-text").text('Please select a file.'); alert('Attached files can be registered only for jpg, png, gif, hwp, pdf, ppt, xls, and zip files.'); return false; } } if (fileKbytes > 10000) { alert('The file has exceeded its maximum capacity (10 MB).'); $("#file-name").val(''); $("#file-text").text('Please select a file.'); return false; } else { fileName = $(this)[0].files[0].name; } } else { fileName = $(this).val().split('/').pop().split('\\').pop(); } $('#file-text').text(fileName); }); </script>   <footer id="footer"> <div class="ft-top"> <div class="maxinner"> <h2 class="hide">Open full menu</h2> <div> <h3>Business</h3> <ul> <li><a href="/en/business/wind_energy_vision">New Energy Solutions</a></li> <li><a href="/en/business/nuclear_large">Power Plant Equipment / Services</a></li> <li><a href="/en/business/plant_epc">Plant EPC / Construction</a></li> <li><a href="/en/business/printing">Material Manufacturing</a></li> </ul> </div> <div> <h3>Company</h3> <ul> <li><a href="/en/about/greeting">CEO Message</a></li> <li><a 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