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class="col-md-12"><nav role="navigation" aria-label="Children Navigation" class="heading-condensed nav-relatives"> <div class="section-head wrapped-danger wrapped-h1"><span class="icon "></span><a target="" href="/web/20210506201336/https://www.iso.org/developing-standards.html" title="Find out how the ISO process bring together global experts to create standards that are chosen the world over.">Developing standards</a></div> <h1>Resources</h1> </nav><div class="clear"></div><div class="clear"></div></div> </div> </div> </section><div class="clear"></div><section id="main-section" class=" "> <div class="container"> <div class="clear"></div><div class="row row-title "> <div class="col-md-12"><div class="clear"></div><div class="clear"></div></div> </div><div class="row "> <div class="col-md-7"><p class="lead">Resources to support the work of individuals involved in standards development.</p> <p><em>The majority of this information is not password protected. However, some links may take you to pages where your login is required. </em></p> <h3>Code of Conduct</h3> <p>Participants in ISO committees, working groups or consensus groups are asked to work to the principles in the <a href="/web/20210506201336/https://www.iso.org/publication/PUB100397.html" title="ISO Code of Conduct for the technical work">Code of Conduct</a>.</p> <h3>Competition law guidelines</h3> <p>Compliance with competition law in the standards-setting process is essential to ensure that markets operate efficiently and competitively, and that the ISO standards development process remains a platform of trust. ISO provides broad <a href="/web/20210506201336/https://www.iso.org/publication/PUB100395.html" title="Competition Law Guidelines for Participants in the ISO Standards Development...">guidelines on competition law issues</a> for all participants in the ISO standards development process.</p> <p>Any questions regarding the guidelines on competition law can be directed to the ISO legal team at <a href="https://web.archive.org/web/20210506201336/mailto:compliance@iso.org">compliance@iso.org</a>.</p> <h3>Copyright</h3> <p>All participants in the ISO standardization activities shall respect the copyright of ISO publications and drafts developed, as well as of any content submitted to ISO. This is reflected in a <a href="/web/20210506201336/https://www.iso.org/declaration-for-participants-in-iso-activities.html" title="Declaration for participants in ISO activities">Declaration</a> to which all those involved in ISO standardization must agree.</p> <p>Any questions regarding the <a href="/web/20210506201336/https://www.iso.org/declaration-for-participants-in-iso-activities.html" title="Declaration for participants in ISO activities">Declaration</a> can be directed to <a href="https://web.archive.org/web/20210506201336/mailto:copyright@iso.org">copyright@iso.org</a>.</p> <h3>Policy on communication about committee work to external parties and document retention</h3> <p>Participants in the ISO standards development process may be asked (e.g. by the media), or may wish on their own initiative (e.g. through social media), to share information with external parties about various aspects of committee work. ISO has developed a <a href="/web/20210506201336/https://www.iso.org/publication/PUB100382.html" title="PUB100382 - ISO policy on communication of committee work - Policy on communication...">Policy</a><strong> </strong>for such external communications.</p> <p>Any questions regarding the <a href="/web/20210506201336/https://www.iso.org/publication/PUB100382.html" title="PUB100382 - ISO policy on communication of committee work - Policy on communication...">Policy</a> can be directed to the TMB Secretariat by emailing <a href="https://web.archive.org/web/20210506201336/mailto:tmb@iso.org">tmb@iso.org</a>.</p> <h3>Data Protection Policy</h3> <p>All those participating in ISO standardization activities have rights and obligations related to data protection.  These are reflected in the <a href="/web/20210506201336/https://www.iso.org/iso-member-data-protection-policy.html" title="ISO Member Data Protection Policy">Data Protection Policy for ISO members</a>, the <a href="/web/20210506201336/https://www.iso.org/privacy-and-copyright.html" title="Privacy and copyright">Privacy Policy</a>,  and a <a href="/web/20210506201336/https://www.iso.org/declaration-for-participants-in-iso-activities.html" title="Declaration for participants in ISO activities">Declaration</a> to which all those involved in ISO standardization must agree. It applies to data stored on ISO IT tools, as well as any personal data collected in the course of standardization work (e.g. attendance lists, minutes).</p> <p>Any questions regarding the the <a href="/web/20210506201336/https://www.iso.org/iso-member-data-protection-policy.html" title="ISO Member Data Protection Policy">Member Policy</a>, the <a href="/web/20210506201336/https://www.iso.org/privacy-and-copyright.html" title="Privacy and copyright">Privacy Policy</a> or the <a href="/web/20210506201336/https://www.iso.org/declaration-for-participants-in-iso-activities.html" title="Declaration for participants in ISO activities">Declaration </a>can be directed to the ISO Data Protection Officer: <a href="https://web.archive.org/web/20210506201336/mailto:DataProtectionOfficer@iso.org">DataProtectionOfficer@iso.org</a>.</p> <h3>Explanation of terms and expressions used in ISO standards</h3> <p>ISO uses specific terms and expressions to differentiate between requirements and recommendations in its International Standards. This has implications for conformity assessment. Find out more about <a href="/web/20210506201336/https://www.iso.org/foreword-supplementary-information.html" title="Foreword - Supplementary information">terms and expressions</a>.</p> <h3>International Standards and trade</h3> <p>ISO observes and promotes the WTO principles in the development of its International Standards. This is to ensure that they do not create barriers to trade. Find out more about <a href="/web/20210506201336/https://www.iso.org/foreword-supplementary-information.html" title="Foreword - Supplementary information">ISO standards and trade</a>.</p> <h3>Sanction law issues within ISO</h3> <p>ISO has created a document to download that summarizes <a href="/web/20210506201336/https://www.iso.org/files/live/sites/isoorg/files/publications/en/Summary%20of%20Sanction%20Law%20Issues%20within%20ISO.pdf" style="background-color: rgb(255, 255, 255);" target="_blank" title="Summary of Sanction Law Issues within ISO.pdf">issues in connection with sanctions</a> [PDF] and the ISO standards development process.</p><div class="clear"></div><div class="clear"></div> </div> <div class="col-md-4 col-md-offset-1"><h4>Engaging stakeholders and building consensus</h4> <p>ISO works to ensure that standards are developed <strong>by the stakeholders for the stakeholders</strong>, so that market needs can be effectively met.</p> <p>Here you will find documents to provide guidance on stakeholder engagement processes:</p> <ul> <li><a href="/web/20210506201336/https://www.iso.org/publication/PUB100269.html" title="PUB100269 - Guidance for national standards bodies-Engaging stakeholders">Guidance for ISO national standards bodies</a></li> <li><a href="/web/20210506201336/https://www.iso.org/publication/PUB100270.html" title="PUB100270 - Guidance for ISO liaison organizations-Engaging stakeholders">Guidance for ISO liaison organizations</a></li> <li><a href="/web/20210506201336/https://www.iso.org/publication/PUB100277.html" title="PUB100277 - Involving consumers - Why and how">Involving consumers - why and how</a></li> </ul> <p> </p><div class="well clearfix"> <h5>Guidelines for sustainability in standards</h5> <p>Sustainability is such an important issue for ISO that we have created a guide to help include these principles into more and more standards.<br/> <br/> Called <a href="https://web.archive.org/web/20210506201336/https://isotc.iso.org/livelink/livelink/Open/16544468" target="_blank" title="ISO Guide 82">Guide 82</a> and created by a world leading team of sustainability and standards experts, it provides all the guidance required to address sustainability in standards</p> </div><div class="well clearfix"> <h5>Accessibility Toolkit</h5> <p>The <a href="https://web.archive.org/web/20210506201336/https://isotc.iso.org/livelink/livelink/Open/21766092" title="Accessibility Toolkit for ISO Technical Committees">accessibility toolkit</a> provides guidance to help technical committees determine if their deliverables have relevance in terms of accessibility. </p> </div><div class="clear"></div><div class="clear"></div> </div> </div><div class="clear"></div><div class="clear"></div><div class="clear"></div> </div> </section><section class=" "> <div class="container"> <div class="row "> <div class="col-md-6"><h5>Roles and responsibilities</h5> <p>The following documents include details of the roles and responsibilities of those involved in standards development, as well as how to play an active role in the process.</p> <ul> <li><a href="/web/20210506201336/https://www.iso.org/publication/PUB100037.html" title="PUB100037 - My ISO job - What delegates and experts need to know">My ISO Job</a></li> <li><a href="https://web.archive.org/web/20210506201336/https://isotc.iso.org/livelink/livelink/open/15507012" target="_blank" title="Getting started toolkit for standard developers">Getting Started toolkits</a></li> </ul> <hr/><h5 style="font-family: MetaWebPro, "Helvetica Neue", Helvetica, Arial, sans-serif; color: rgb(51, 51, 51);"><a href="/web/20210506201336/https://www.iso.org/directives-and-policies.html" title="Directives and Policies">Directives and Policies</a></h5> <p>The <strong>ISO/IEC Directives</strong> define the basic procedures to be followed in the development of International Standards and other publications.</p> <p>Other policies (such as the <a href="/web/20210506201336/https://www.iso.org/iso-standards-and-patents.html" title="ISO Standards and Patents">Patent Policy</a> or the <a href="/web/20210506201336/https://www.iso.org/governance-of-technical-work.html" title="Governance of technical work">Policy on Global Relevance</a>) contain guiding principles for standards development</p> <p>For questions on the ISO/IEC Directives please contact <a href="https://web.archive.org/web/20210506201336/mailto:directives@iso.org">directives@iso.org</a>.</p> <hr/><h5><a href="/web/20210506201336/https://www.iso.org/stages-and-resources-for-standards-development.html" title="Stages and resources for standards development">Developing standards</a></h5> <p>This section provides an overview of the standards development process with links to the tools, documents and resources for each stage.</p> <p> </p><div class="clear"></div></div> <div class="col-md-6"><h5><a href="/web/20210506201336/https://www.iso.org/it-tools-for-standards-development.html" title="IT tools for standards development">IT Tools for Standards Development</a></h5> <p>This section contains details on all IT Tools that help support the standards development process.</p> <p>For questions about IT tools, contact <a href="https://web.archive.org/web/20210506201336/mailto:helpdesk@iso.org">helpdesk@iso.org</a><a href="https://web.archive.org/web/20210506201336/http://isotc.iso.org/livelink/livelink/open/15507012" target="_blank" title="Getting started toolkit for standard developers"></a></p> <hr/><h5><a href="/web/20210506201336/https://www.iso.org/iso-forms-model-agendas-standard-letters.html" title="ISO forms, model agendas, standard letters">Forms, Model Agendas and Standard Letters</a></h5> <p>This section contains the forms, model agendas and standard letters that may be needed when developing standards. More information on the documents needed at each stage can be found in the <a href="/web/20210506201336/https://www.iso.org/stages-and-resources-for-standards-development.html" title="Stages and resources for standards development">Developing Standards</a> section.</p> <hr/><h5><a href="/web/20210506201336/https://www.iso.org/drafting-standards.html" title="Drafting standards">Drafting standards</a></h5> <p>Learn how to write standards and submit your draft using our templates and models</p><div class="clear"></div></div> </div> </div> </section><div class="clear"></div><div class="clear"></div> <div class="nav-breadcrumb print-footer bg-darkgray"> <div class="container"> <div class="row"> <div class="col-sm-8 small">  <ol class="breadcrumb"> <li><a href="/web/20210506201336/https://www.iso.org/home.html" title="Home page"><span class="glyphicon glyphicon-home" aria-hidden="true"></span></a></li> <li> <a href="/web/20210506201336/https://www.iso.org/developing-standards.html">Taking 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