Verifying Your Email Address | Segment Documentation

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18V3.75l.15-.2.6.45-.6-.45v-.001l.002-.001.002-.003.006-.009.02-.025.067-.081c.056-.067.137-.16.243-.27.212-.22.523-.513.935-.823A8.473 8.473 0 0114.377.76c1.603-.267 2.832-.137 3.68.075.423.106.748.23.974.335a3.608 3.608 0 01.37.196l.008.005.004.003.002.001.001.001L19 2zm-8.358 16.388z"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.307 2.29c.652-.163 1.673-.283 3.07-.05a6.973 6.973 0 013.048 1.297 6.235 6.235 0 01.825.739v11.74c-.821-.72-2.03-1.49-3.627-1.756-1.56-.26-2.748-.263-3.56-.195-.112.01-.216.02-.313.031V11H.25v5.04l.983-.327h.001l.032-.01c.033-.008.09-.023.168-.04.158-.032.41-.074.753-.103.688-.057 1.75-.06 3.19.18 1.316.22 2.313.879 2.991 1.5.338.31.591.606.758.82a4.86 4.86 0 01.224.314l.007.012h.001L10.75 18V3.75l-.15-.2L10 4l.6-.45v-.001l-.002-.001-.002-.003-.007-.009-.019-.025a5.64 5.64 0 00-.31-.351 7.734 7.734 0 00-.935-.823A8.473 8.473 0 005.623.76C4.02.493 2.791.623 1.943.835a5.61 5.61 0 00-.974.335 3.626 3.626 0 00-.37.196l-.008.005-.004.003-.002.001S.584 1.376 1 2l-.416-.624-.334.223V5h1.5V2.467c.141-.056.327-.12.557-.177zm-.898.339l.001-.001H1.41zm7.95 15.76z"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M18.75 14.844v5.006l-8.843-1.106.186-1.488 7.157.894v-3.306h1.5z" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.75 18.29V15h-1.5v5.022l8.857-1.28-.214-1.484L2.75 18.29z" /> </svg> </span> <span class="flex__column">Guides</span> </button> <ul class="menu-item__body" data-ref="accordion[body]"> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/">An Introduction to Segment</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-impl/">For Developers</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-user/">For Data Users</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-admin/">For Workspace Admins</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/filtering-data/">Filtering your Segment Data</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/duplicate-data/">Handling Duplicate Data</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/ignore-bots/">Internet Bots</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/segment-vs-tag-managers/">Segment vs. Tag Managers</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/what-is-replay/">Replay</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/regional-segment/">Regional Segment</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/audiences-and-journeys/">Audiences and Journeys</a> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> How-to Guides </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/"> How-to Guides Index </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/automated-multichannel-reengagement/"> Automating Multi-Channel Re-Engagement Campaigns </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/collect-on-client-or-server/"> Collecting Data on the Client or Server </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/collect-pageviews-serverside/"> Collecting Pageviews on the Server Side </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/create-push-notification/"> Creating a Push Notification </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/cross-channel-tracking/"> Tracking Customers Across Channels and Devices </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/dynamic-coupon-program/"> Setting up a Dynamic Coupon Program to Reward Loyal Customers </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/forecast-with-sql/"> Forecasting LTV with SQL and Excel for E-Commerce </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/import-historical-data/"> Importing Historical Data </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/join-user-profiles/"> Joining User Profiles </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/measure-advertising-funnel/"> Measuring Your Advertising Funnel </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/measure-marketing-roi/"> Measuring the ROI of Your Marketing Campaigns </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/migrate-from-other-tools/"> Migrating Code From Other Analytics Tools </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/segment-and-attribution/"> Segment's Role in Attribution </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/set-up-notifications-alerts/"> Setting Up Event-Triggered Notifications or Alerts </a> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button 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</li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/mtus-and-throughput/"> MTUs, Throughput and Billing </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/discounts-for-startups-npos/"> Discounts or Coupons </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/startup-program/"> Segment Startup Program </a> </li> </ul> </li> </ul> </li>  <li class="menu-item " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link menu-item__link--highlight menu-item__link--icon flex flex--middle" data-ref="accordion[trigger]"> <span class="menu-item__icon flex__column"> <svg viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 5.5c-3.05 0-5.5 2.45-5.5 5.5s2.45 5.5 5.5 5.5 5.5-2.45 5.5-5.5S14 5.5 11 5.5zm0 9.5c-2.2 0-4-1.8-4-4s1.8-4 4-4 4 1.8 4 4-1.8 4-4 4zM3 0C1.3 0 0 1.35 0 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5S2.15 1.5 3 1.5s1.5.65 1.5 1.5S3.8 4.5 3 4.5zM3 16c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5zM19 16c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5zM19 0c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5z"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M17.98 5.08l-3.1 3.1-1.06-1.06 3.1-3.1 1.06 1.06zM8.08 14.98l-3.05 3.05-1.06-1.06 3.05-3.05 1.06 1.06zM5.035 4.224l3.05 3.1-1.07 1.052-3.05-3.1 1.07-1.052zM14.726 13.965l3.05 3-1.052 1.07-3.05-3 1.052-1.07z" /> </svg> </span> <span class="flex__column">Connections</span> </button> <ul class="menu-item__body" data-ref="accordion[body]"> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/connections/">Overview</a> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> The Segment Spec </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/"> Spec Overview </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/page/"> Spec: Page </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/screen/"> Spec: Screen </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/track/"> Spec: Track </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/group/"> Spec: Group </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/identify/"> Spec: Identify </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/alias/"> Spec: Alias </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/copilot/"> Spec: AI Copilot </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/common/"> Spec: Common Fields </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/mobile/"> Native Mobile Spec </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/native-mobile-spec/"> What is the native mobile spec? </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/mobile-packaging-sdks/"> Packaging SDKs for Mobile Destinations </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/semantic/"> Spec: Semantic Events </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/b2b-saas/"> Spec: B2B SaaS </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/ecommerce/v2/"> Spec: Ecommerce Events </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/ecommerce-tracking-plan/"> Ecommerce Tracking Plans </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/video/"> Video Spec </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/best-practices-identify/"> Best Practices for Identifying Users </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/best-practices-event/"> Best Practices for Event Calls </a> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Sources </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/"> Sources Overview </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/catalog/"> <div class="menu-item__icon menu-item__icon--small flex__column"> <svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 3c0-.55-.45-1-1-1H3c-.55 0-1 .45-1 1v1h12V3zm-2-3H4c-.55 0-1 .45-1 1h10c0-.55-.45-1-1-1zm3 5H1c-.55 0-1 .45-1 1v9c0 .55.45 1 1 1h14c.55 0 1-.45 1-1V6c0-.55-.45-1-1-1zm-3 6c0 .55-.45 1-1 1H5c-.55 0-1-.45-1-1V9h1v2h6V9h1v2z"/> </svg> </div> Sources Catalog </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/about-cloud-sources/"> Cloud Sources </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/debugger/"> Source Debugger </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/custom-domain/"> Segment-Managed Custom Domain </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/catalog/libraries/website/javascript/custom-proxy/"> Self-Managed Custom Proxy </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/visual-tagger/"> Visual Tagger </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Schema </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 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7.157.894v-3.306h1.5z" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.75 18.29V15h-1.5v5.022l8.857-1.28-.214-1.484L2.75 18.29z" /> </svg> </span> <span class="flex__column">Guides</span> </button> <ul class="menu-item__body" data-ref="accordion[body]"> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/">An Introduction to Segment</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-impl/">For Developers</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-user/">For Data Users</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-admin/">For Workspace Admins</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/filtering-data/">Filtering your Segment Data</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/duplicate-data/">Handling Duplicate Data</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/ignore-bots/">Internet Bots</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/segment-vs-tag-managers/">Segment vs. Tag Managers</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/what-is-replay/">Replay</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/regional-segment/">Regional Segment</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/audiences-and-journeys/">Audiences and Journeys</a> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> How-to Guides </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/"> How-to Guides Index </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/automated-multichannel-reengagement/"> Automating Multi-Channel Re-Engagement Campaigns </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/collect-on-client-or-server/"> Collecting Data on the Client or Server </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/collect-pageviews-serverside/"> Collecting Pageviews on the Server Side </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/create-push-notification/"> Creating a Push Notification </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/cross-channel-tracking/"> Tracking Customers Across Channels and Devices </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/dynamic-coupon-program/"> Setting up a Dynamic Coupon Program to Reward Loyal Customers </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/forecast-with-sql/"> Forecasting LTV with SQL and Excel for E-Commerce </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/import-historical-data/"> Importing Historical Data </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/join-user-profiles/"> Joining User Profiles </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/measure-advertising-funnel/"> Measuring Your Advertising Funnel </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/measure-marketing-roi/"> Measuring the ROI of Your Marketing Campaigns </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/migrate-from-other-tools/"> Migrating Code From Other Analytics Tools </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/segment-and-attribution/"> Segment's Role in Attribution </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/set-up-notifications-alerts/"> Setting Up Event-Triggered Notifications or Alerts </a> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Usage and Billing </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/account-management/"> Account Management </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/billing/"> Billing and Account FAQs </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/mtus-and-throughput/"> MTUs, Throughput and Billing </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/discounts-for-startups-npos/"> Discounts or Coupons </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/startup-program/"> Segment Startup Program </a> </li> </ul> </li> </ul> </li>  <li class="menu-item " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link menu-item__link--highlight menu-item__link--icon flex flex--middle" data-ref="accordion[trigger]"> <span class="menu-item__icon flex__column"> <svg viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 5.5c-3.05 0-5.5 2.45-5.5 5.5s2.45 5.5 5.5 5.5 5.5-2.45 5.5-5.5S14 5.5 11 5.5zm0 9.5c-2.2 0-4-1.8-4-4s1.8-4 4-4 4 1.8 4 4-1.8 4-4 4zM3 0C1.3 0 0 1.35 0 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5S2.15 1.5 3 1.5s1.5.65 1.5 1.5S3.8 4.5 3 4.5zM3 16c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5zM19 16c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5zM19 0c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5z"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M17.98 5.08l-3.1 3.1-1.06-1.06 3.1-3.1 1.06 1.06zM8.08 14.98l-3.05 3.05-1.06-1.06 3.05-3.05 1.06 1.06zM5.035 4.224l3.05 3.1-1.07 1.052-3.05-3.1 1.07-1.052zM14.726 13.965l3.05 3-1.052 1.07-3.05-3 1.052-1.07z" /> </svg> </span> <span class="flex__column">Connections</span> </button> <ul class="menu-item__body" data-ref="accordion[body]"> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/connections/">Overview</a> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> The Segment Spec </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/"> Spec Overview </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/page/"> Spec: Page </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/screen/"> Spec: Screen </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/track/"> Spec: Track </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/group/"> Spec: Group </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/identify/"> Spec: Identify </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/alias/"> Spec: Alias </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/copilot/"> Spec: AI Copilot </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/common/"> Spec: Common Fields </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/mobile/"> Native Mobile Spec </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/native-mobile-spec/"> What is the native mobile spec? </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/mobile-packaging-sdks/"> Packaging SDKs for Mobile Destinations </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/semantic/"> Spec: Semantic Events </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/b2b-saas/"> Spec: B2B SaaS </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/ecommerce/v2/"> Spec: Ecommerce Events </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/ecommerce-tracking-plan/"> Ecommerce Tracking Plans </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/video/"> Video Spec </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/best-practices-identify/"> Best Practices for Identifying Users </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/best-practices-event/"> Best Practices for Event Calls </a> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Sources </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/"> Sources Overview </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/catalog/"> <div class="menu-item__icon menu-item__icon--small flex__column"> <svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 3c0-.55-.45-1-1-1H3c-.55 0-1 .45-1 1v1h12V3zm-2-3H4c-.55 0-1 .45-1 1h10c0-.55-.45-1-1-1zm3 5H1c-.55 0-1 .45-1 1v9c0 .55.45 1 1 1h14c.55 0 1-.45 1-1V6c0-.55-.45-1-1-1zm-3 6c0 .55-.45 1-1 1H5c-.55 0-1-.45-1-1V9h1v2h6V9h1v2z"/> </svg> </div> Sources Catalog </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/about-cloud-sources/"> Cloud Sources </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/debugger/"> Source Debugger </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/custom-domain/"> Segment-Managed Custom Domain </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/catalog/libraries/website/javascript/custom-proxy/"> Self-Managed Custom Proxy </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/visual-tagger/"> Visual Tagger </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Schema </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" 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href="/docs/segment-app/"> Segment app </a> </li> <li>/</li> <li class="breadcrumbs__item"> Verifying Your Email Address </li> </ul> <h1 id="verifying-your-email-address"> Verifying Your Email Address </h1>  <div class="mobile-menu-side"> <hr class="mobile-menu-side__divider"> </div> <div class="markdown" data-headings-anchors> <p>Before you can use your Segment account, you first need to verify your email address. We automatically send a verification message to the address you used to sign, but you can re-send the verification email if you didn鈥檛 receive it.</p> <p>If a team member invited you to a Segment workspace, your email is automatically verified if you set up your account from the link in the invitation email.</p> <p><img src="images/verify-email.png" alt="Screenshot of the Please verify your email popup." /></p> <h3 id="troubleshooting-why-you-didnt-get-the-verification-email">Troubleshooting why you didn鈥檛 get the verification email</h3> <p>You should receive a verification email from Segment within 20 minutes of signing up for a Segment account.</p> <p>If you don鈥檛 receive the verification email, check out some of the suggestions below:</p> <ol> <li> <p><strong>Typos</strong>: Check the spelling of your email address. If the spelling is incorrect, sign up again using the correct spelling of the address.</p> </li> <li> <p><strong>Spam or Junk Folder</strong>: Check your Spam or Junk folder. Verification emails may be filtered directly into your email provider鈥檚 spam or junk mail folder. Your ISP or corporate domain may be configured to deliver commercial mail to this folder by default.</p> </li> <li> <p><strong>Web Browser Needs a Refresh</strong>: Try requesting another verification email, and refresh the page of your email web browser.</p> </li> <li> <p><strong>Blocked or Bounced Address</strong>: If you tried to verify a specific email address but did not receive the verification email, your ISP or corporate domain may have blocked the email. If you haven鈥檛 received <em>any</em> Segment emails, try verifying an alternative email address or get help.</p> </li> <li> <p><strong>Role, Group, or Alias Address</strong>: Some role addresses can be verified, but many can鈥檛, because more than one person may have access to a role email address (such as <code class="language-plaintext highlighter-rouge">admin</code> or <code class="language-plaintext highlighter-rouge">dev-ops</code> emails). You should use a personal email address for your contact and billing address.</p> </li> </ol> </div> <p class="last-modified">This page was last modified: 21 Apr 2023</p> <hr> <div class="flex flex--wrap waffle waffle--large waffle--xxlarge@medium"> <div class="flex__column flex__column--12 flex__column--4@medium flex"> <div class="feedback-box flex flex--stack flex--justify waffle waffle--large@medium"> <div class="flex__column flex__column--shrink"> <div class="feedback-box__content"> <h3>Need support?</h3> <p>Questions? Problems? 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'deny' : 'accept' var initialPreferences = inCA() ? caDefaultPreferences : inEU() ? euDefaultPreferences : undefined var openConsentManager = exports.openConsentManager var openButton = document.getElementById('open-consent-manager') function buttonClick (e) { // Prevent the implicit consent from kicking in e.stopPropagation() e.preventDefault() openConsentManager() } openButton.addEventListener('click', buttonClick, false) var bannerContent = ( React.createElement( 'span', null, 'We use cookies (and other similar technologies) to collect data in order to improve our site. You have the option to opt-in or opt-out of certain cookie tracking technologies.' ) ) var bannerSubContent = 'To do so, click here.' var preferencesDialogTitle = 'Website Data Collection Preferences' var preferencesDialogContent = ( React.createElement( 'div', null, React.createElement( 'p', null, 'Segment uses data collected by cookies and JavaScript libraries to improve your browsing experience, analyze site traffic, deliver personalized advertisements, and increase the overall performance of our site.' ), React.createElement( 'p', null, 'By using our website, you\u2019re agreeing to our', ' ', React.createElement( 'a', { href: 'https://segment.com/legal/website-data-collection-policy/', target: '_blank' }, 'Website Data Collection Policy' ), '.' ), React.createElement( 'p', null, 'The table below outlines how we use this data by category. 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