ワークフロー改革で大企業や急成長企業の経営層が陥りやすい「承認作業疲れ」を克服したSansan

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</div> <a href="#dl_start" class="wp_dl_start_button style_lighting" style="float: right"></a> <div class="article-header-meta"> <a href="/web/20210826023930/https://japan.zdnet.com/company/30000956/paper/"> ServiceNow Japan合同会社 </a> 2021-08-25 <img src="/web/20210826023930im_/https://japan.zdnet.com/media/z/2012/images/wp/icon_example.jpg"/> </div> </div> </header> <div class="article-contents">   <div class="wp_img"> <a href="#dl_start"><img src="/web/20210826023930im_/https://japan.zdnet.com/storage/2021/08/25/c4d8bbf7488aa22f15aee9be3cf28c70/cs_sansan_page-0001.jpg"></a> <p class="caption"><a href="#dl_start">ワークフロー改革で大企業や急成長企業の経営層が陥りやすい「承認作業疲れ」を克服したSansan</a></p> </div>  <p>2007年に創業し、クラウド名刺管理「Sansan」や個人向け名刺管理アプリ「Eight」を展開するSansan。同社は、技術やニーズの変化に即応し、サービスを改善していくため、スピード感を持った意思決定を重視している。ただ、組織の拡大や複雑化とともに意思決定のスピードが遅くなり、従来のワークフローでは組織の変化に柔軟に対応できないという課題を抱えることになったという。そこで取り組んだのがワークフロー改革だ。それまで利用していた国内のシステム会社が開発した SaaS型BPM製品のワークフロー機能から、ServiceNowのワークフローへの移行を決定。人ベースからタスクベースの承認権限の設定や経費精算用ワークフローと勘定系システムの連携などにより、意思決定のスピードをより高めた。本資料では、Sansanがどのようにワークフロー改革を推進したのか詳細が解説されている。</p>   <div class="form_cont" id="dl_start"> <fieldset> <legend>CNET_IDでログインして資料をご覧ください</legend> <p>CNET_IDはCNET Japan/ZDNet Japanでご利用いただける共通IDです</p> <form action="https://web.archive.org/web/20210826023930/https://s.japan.zdnet.com/membership/login/?next=68747470733a2f2f6a6170616e2e7a646e65742e636f6d2f70617065722f33303030303935362f33303030343936392f" method="POST" id="login_form"><input type="hidden" name="session_data" value="YToyOntzOjQ6ImRhdGEiO047czo0OiJoYXNoIjtzOjQwOiI1YjJkMTIyM2Q4NWIxYWZlODliNGM2NWI2MTU0M2UzNWE3ZTkyZTI2Ijt9"/> <dl class="login"> <dt>メールアドレス</dt> <dd> <input type="text" id="field_email" name="email" class="text" placeholder="example@example.com"> </dd> <dt>パスワード</dt> <dd> <input type="password" name="password" class="text" placeholder="password"> </dd> <dd class="btn-area"> <input type="submit" 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ワークフロー改革で大企業や急成長企業の経営層が陥りやすい「承認作業疲れ」を克服したSansan - ZDNet Japan