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href="https://www.zoom.com/en/ai-assistant/" class="">Learn more</a> </div> </div> <div class="product-icons-container"> <div class="product-icons-left"> <div class="left-icons-header icons-header"> <a href="https://www.zoom.com/en/products/collaboration-tools/"> <img class="zm-workplace-logo" src="/html/assets/blue-zoom-logo.svg"><h2>Workplace</h2><img class="arrow-icon" src="/html/assets/link-arrow-blue.svg"> </a> </div> <div class="left-icons-body icons-body"> <div class="col-1"> <div class="product-group"> <h5>Communication</h5> <ul> <li><a href="https://www.zoom.com/en/products/virtual-meetings/"><img src="/html/assets/nav_meetings_icon.svg"><span>Meetings</span></a></li> <li><a href="https://www.zoom.com/en/products/team-chat/"><img src="/html/assets/nav_chat_icon.svg"><span>Team Chat</span></a></li> <li><a href="https://www.zoom.com/en/products/voip-phone/"><img src="/html/assets/nav_phone_icon.svg"><span>Phone</span></a></li> <li><a href="https://www.zoom.com/en/products/email-calendar/"><img src="/html/assets/nav_mail_icon.svg"><span>Mail &amp; Calendar</span></a></li> <li><a href="https://www.zoom.com/en/products/appointment-scheduler/"><img src="/html/assets/nav_scheduler_icon.svg"><span>Scheduler</span></a></li> </ul> </div> </div> <div class="col-2"> <div class="product-group"> <h5>Productivity</h5> <ul> <li><a href="https://www.zoom.com/en/products/collaborative-docs/"><img src="/html/assets/nav_docs_icon.svg"><span>Docs</span></a></li> <li><a href="https://www.zoom.com/en/products/online-whiteboard/"><img src="/html/assets/nav_whiteboard_icon.svg"><span>Whiteboard</span></a></li> <li><a href="https://www.zoom.com/en/products/video-recording/"><img src="/html/assets/nav_clips_icon.svg"><span>Clips</span></a></li> <li><a href="https://www.zoom.com/en/products/productivity/"><img src="/html/assets/nav_notes_icon.svg"><span>Notes</span></a></li> </ul> </div> <div class="product-group"> <h5>Apps &amp; Integration</h5> <ul> <li><a href="https://zoom.us/workplace-apps"><img src="/html/assets/nav_app_icon.svg"><span>App Marketplace</span></a></li> </ul> </div> </div> <div class="col-3"> <div class="product-group"> <h5>Spaces</h5> <ul> <li><a href="https://www.zoom.com/en/products/meeting-rooms/"><img src="/html/assets/nav_rooms_icon.svg"><span>Rooms</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/"><img src="/html/assets/nav_workspace_reservation_icon.svg"><span>Workspace Reservation</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/"><img src="/html/assets/nav_digital_signage_icon.svg"><span>Digital Signage</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/#visitor-management"><img src="/html/assets/nav_visitor_management_icon.svg"><span>Visitor Management</span></a></li> </ul> </div> <div class="product-group"> <h5>Employee Engagement</h5> <ul> <li><a href="https://www.zoom.com/en/products/workvivo/"><img src="/html/assets/nav_workvivo_icon.svg"><span>Workvivo</span></a></li> </ul> </div> </div> </div> </div> <div class="product-icons-right"> <div class="right-icons-header icons-header"> <a href="https://www.zoom.com/en/products/business-services/"><h2>Business Services</h2><img class="arrow-icon" src="/html/assets/link-arrow-blue.svg"></a> </div> <div class="right-icons-body icons-body"> <div class="product-group grp-1"> <h5>Customer Care</h5> <ul> <li><a href="https://www.zoom.com/en/products/contact-center/"><img src="/html/assets/nav_contact_center_icon.svg"><span>Contact Center</span></a></li> <li><a href="https://www.zoom.com/en/products/contact-center/features/virtual-agent/"><img src="/html/assets/nav_virtual_agent_icon.svg"><span>Virtual Agent</span></a></li> <li><a href="https://www.zoom.com/en/products/contact-center/features/workforce-engagement-management/"><img src="/html/assets/nav_workforce_engagement_icon.svg"><span>Workforce Engagement</span></a></li> </ul> </div> <div class="product-group grp-2"> <h5>Sales</h5> <ul> <li><a href="https://www.zoom.com/en/products/conversation-intelligence/"><img src="/html/assets/nav_revenue_accelerator_icon.svg"><span>Revenue Accelerator</span></a></li> </ul> </div> <div class="product-group grp-3"> <h5>Marketing</h5> <ul> <li><a href="https://www.zoom.com/en/products/event-platform/"><img src="/html/assets/nav_events_icon.svg"><span>Events</span></a></li> <li><a href="https://www.zoom.com/en/products/single-session-events/"><img src="/html/assets/nav_sessions_icon.svg"><span>Sessions</span></a></li> <li><a href="https://www.zoom.com/en/products/webinars/"><img src="/html/assets/nav_webinars_icon.svg"><span>Webinars</span></a></li> </ul> </div> <div class="product-group grp-4"> <h5>Developer Tools</h5> <ul> <li><a href="https://www.zoom.com/en/video-sdk/"><img src="/html/assets/nav_api_icon.svg"><span>APIs &amp; SDKs</span></a></li> </ul> </div> </div> </div> </div> </div> </div> <div class="v2-dropdown-ctas"> <a href="https://www.zoom.com/en/products/" class="left-link">Discover all products<img src="/html/assets/link-arrow-white.svg"></a> <a href="https://zoom.us/pricing" class="right-link plans-pricing">Plans &amp; Pricing <img src="/html/assets/link-arrow-blue.svg"></a> </div> </li> <li role="none" class="dropdown-li"> <a class="dropdown-link" href="javascript:void(0);" tabindex="0">Solutions<span class="dropdown-caret"></span></a> <div role="menu" id="solutions-dropdown" aria-label="" class="menu header-dropdown v2-dropdown"> <div class="v2-dropdown-visible"> <div class="v2-inner"> <div class="col-1"> <div class="col-header"> <a href="https://www.zoom.com/en/industry/">By industry <img src="/html/assets/link-arrow-blue.svg"> </a> </div> <ul> <li><a href="https://www.zoom.com/en/industry/education/">Education</a></li> <li><a href="https://www.zoom.com/en/industry/finance/">Financial Services</a></li> <li><a href="https://www.zoom.com/en/industry/government/">Government</a></li> <li><a href="https://www.zoom.com/en/industry/healthcare/">Healthcare</a></li> <li><a href="https://www.zoom.com/en/industry/manufacturing/">Manufacturing</a></li> <li><a href="https://www.zoom.com/en/industry/retail/">Retail</a></li> </ul> </div> <div class="col-2"> <div class="col-header"> <span>By audience</span> </div> <ul> <li><a href="https://www.zoom.com/en/audiences/small-business/">Small and Midsize businesses</a></li> </ul> <div class="indented-chunk"> <h5>Enterprise</h5> <ul> <li><a href="https://www.zoom.com/en/audiences/it-professionals/">IT Professionals</a></li> <li><a href="https://www.zoom.com/en/audiences/cx/">Customer Experience</a></li> <li><a href="https://www.zoom.com/en/audiences/sales-and-revenue/">Sales and Revenue</a></li> <li><a href="https://www.zoom.com/en/audiences/av-facilities/">Facilities</a></li> <li><a href="https://www.zoom.com/en/audiences/marketing-events/">Marketing and Events</a></li> </ul> </div> </div> <div class="col-3"> <div class="col-header"><a href="https://developers.zoom.us/docs/">For developers<img src="/html/assets/link-arrow-blue.svg"></a></div> <ul> <li><a href="https://www.zoom.com/en/video-sdk/">Video SDK</a></li> <li><a href="https://developers.zoom.us/docs/meeting-sdk/">Meeting SDK</a></li> <li><a href="https://marketplace.zoom.us/">App Marketplace</a></li> <li><a href="https://developers.zoom.us/docs/api/">APIs</a></li> <li><a href="https://developers.zoom.us/docs/api/rest/webhook-reference/">Webhooks</a></li> <li><a href="https://www.zoom.com/en/zoom-apps/">Zoom Apps</a></li> <li><a href="https://developers.zoom.us/docs/">Developer Solutions</a></li> </ul> </div> <div class="col-4"> <div class="col-header"><a href="https://partners.zoom.us/">For partners<img src="/html/assets/link-arrow-blue.svg"></a></div> <ul> <li><a href="https://partner.zoom.us/solutions/">Partner Solutions</a></li> <li><a href="https://partner.zoom.us/partner-locator/">Find a Partner</a></li> <li><a href="https://partner.zoom.us/">Become a Partner</a></li> <li><a href="https://mypartnerportal.zoom.us/">Partner Portal</a></li> <li><a href="https://mypartnerportal.zoom.us/?sso=21&amp;RelayState=/pages/38/home">Partner Learning Center</a></li> </ul> </div> </div> <div class="solutions-footer plans-pricing"> <a href="https://zoom.us/pricing"> Plans &amp; Pricing <img class="post-link-arrow" src="/html/assets/link-arrow-white.svg"> </a> </div> </div> </div> </li> <li role="none" class="dropdown-li"> <a class="dropdown-link" href="javascript:void(0);" tabindex="0">Resources<span class="dropdown-caret"></span></a> <div role="menu" id="resources-dropdown" aria-label="" class="menu header-dropdown v2-dropdown"> <div class="v2-dropdown-visible"> <div class="v2-inner"> <div class="resources-links"> <div class="col-1"> <div class="col-header">Explore</div> <ul> <li><a href="https://www.zoom.com/en/blog/">Zoom Blog</a></li> <li><a href="https://www.zoom.com/en/resources/">Resource Library</a></li> <li><a href="https://ev.zoom.us/">Webinars &amp; Events</a></li> <li><a href="https://www.zoom.com/en/customer-stories/all/">Customer Stories</a></li> <li><a href="https://explore.zoom.us/en/trust/">Zoom Trust Center</a></li> </ul> </div> <div class="col-2"> <div class="col-header">Connect &amp; learn</div> <ul> <li><a href="/">Zoom Community</a></li> <li><a href="https://learning.zoom.us/learn">Learning Center</a></li> <li><a href="https://learn-zoom.us/show-me">How-to Videos</a></li> <li><a href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg">Customer Success Hub</a></li> </ul> </div> <div class="col-3"> <div class="col-header">Hardware &amp; services</div> <ul> <li><a href="https://explore.zoom.us/en/global-services/">Global services</a></li> <li><a href="https://www.zoom.com/en/hardware/">Hardware options</a></li> <li><a href="https://www.zoom.com/en/products/cmk/">Customer Managed Key</a></li> </ul> </div> <div class="col-4"> <div class="col-header">Support</div> <ul> <li><a href="https://support.zoom.com/hc/en/">Customer Support</a></li> <li><a href="https://explore.zoom.us/en/support-plans/">Premier Support</a></li> <li><a href="https://devsupport.zoom.us/hc/en-us">Developer Support</a></li> <li><a href="https://explore.zoom.us/en/support-plans/developer/">Premier Developer Support</a></li> </ul> </div> </div> <div class="resources-callouts"> <div> <img src="/html/assets/resources-zoom-download.svg"> <div class="callout-text"> <h5>Download the Zoom app</h5> <p>Keep your Zoom app up to date to access the latest features.</p> <a href="https://zoom.us/download" class="desktop-link">Download Center</a> <a href="https://zoom.us/download" class="mobile-link">Download the Zoom app</a> </div> </div> <div> <img src="/html/assets/resources-zoom-backgrounds.svg"> <div class="callout-text"> <h5>Zoom Virtual Backgrounds</h5> <p>Download hi-res images and animations to elevate your next Zoom meeting.</p> <a href="https://www.zoom.com/en/products/virtual-meetings/features/virtual-background-library/" class="desktop-link">Browse Backgrounds</a> <a href="https://www.zoom.com/en/products/virtual-meetings/features/virtual-background-library/" class="mobile-link">Zoom Virtual Backgrounds</a> </div> </div> </div> </div> </div> </div> </li> <li role="none"> <a href="https://zoom.us/pricing" tabindex="0">Plans &amp; Pricing</a> </li> </ul> <ul role="menubar" id="join-host-bar" class=""> <li role="none" id="join-li" class="dropdown-li alt-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Join<span class="dropdown-caret"></span></a> <ul role="menu" id="join-dropdown" aria-label="" class="menu header-dropdown"> <li role="none"><a role="menuitem" href="https://zoom.us/join">Join by Meeting ID</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/calendar/list">Public Event List</a></li> </ul> </li> <li role="none" id="host-li" class="dropdown-li alt-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Host<span class="dropdown-caret"></span></a> <ul role="menu" id="host-dropdown" aria-label="" class="menu header-dropdown"> <li role="none"><a role="menuitem" href="https://zoom.us/start/sharemeeting">Screen Share Only</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/start/videomeeting">With Video On</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/start/webmeeting">With Video Off</a></li> </ul> </li> <li role="none" class="dropdown-li alt-dropdown-style bottom-button nav navbar-nav" id="sign-in-li"> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Virtual-Agent%2Fbd-p%2Fvirtual-agent" class="header-link zoom-login-link">Sign In</a> </li> </ul> <input type="checkbox" tabindex="-1" id="main-nav-checkbox" autocomplete="off" class="nav-checkbox-dropdown support-checkbox visuallyHidden" data-open="main-menubar"> <label tabindex="0" for="main-nav-checkbox" id="main-nav-checkbox-label" class="hamburger-button"> <span class="bar bar1"></span> <span class="bar bar2"></span> <span class="bar bar3"></span> <span class="bar bar4"></span> </label> </div> </div> <div id="header-community"> <div class="header-container"> <input type="checkbox" tabindex="-1" id="community-nav-checkbox" class="nav-checkbox-dropdown community-checkbox visuallyHidden" data-open="header-community-ul"> <label tabindex="0" for="community-nav-checkbox" id="community-nav-checkbox-label">Community<span class="dropdown-caret"></span></label> <ul id="header-community-ul" class="menubar" role="menubar"> <li role="none" id="products-li" class="dropdown-li"><a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">Product Forums<span class="dropdown-caret"></span></a> <div id="product-community-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="ai-companion-logo" src="/html/assets/AICompanion-WithEmblem.svg"> </div> <div class="col-body"> <p>Empowering you to increase productivity, improve team effectiveness, and enhance skills.</p> <a href="/t5/Zoom-AI-Companion/bd-p/zoom-ai-companion">Zoom AI Companion</a> </div> </div> <div class="col-2 zm-workplace-section"> <div class="col-header"> <img alt="Zoom Workplace" class="workplace-logo" src="/html/assets/zm-workplace-logo.svg"> </div> <div class="col-body"> <ul> <li> <a href="/t5/Meetings/bd-p/meetings">Meetings</a> </li> <li> <a href="/t5/Chat/bd-p/chat">Team Chat</a> </li> <li> <a href="/t5/Phone-System/bd-p/phone">Phone System</a> </li> <li> <a href="/t5/Mail-and-Calendar/bd-p/mail-calendar">Mail &amp; Calendar</a> </li> <li> <a href="/t5/Scheduler/bd-p/scheduler">Scheduler</a> </li> <li> <a href="/t5/Zoom-Docs/bd-p/ZoomDocs">Docs</a> </li> <li> <a href="/t5/Whiteboard/bd-p/Whiteboard">Whiteboard</a> </li> <li> <a href="/t5/Zoom-Clips/bd-p/Clips">Clips</a> </li> <li> <a href="/t5/Zoom-Notes/bd-p/zoom-notes">Notes</a> </li> <li> <a href="/t5/Marketplace/bd-p/marketplace">Marketplace</a> </li> <li> <a href="/t5/Rooms-and-Workspaces/bd-p/rooms_workspace">Rooms and Workspaces</a> </li> <li> <a href="/t5/Workspace-Reservation/bd-p/workspace-reservation">Workspace Reservation</a> </li> </ul> </div> </div> <div class="col-3 zm-business-services-section"> <div class="col-header"> <h2>Business Services</h2> </div> <div class="col-body"> <ul> <li> <a href="/t5/Contact-Center/bd-p/contact_center">Contact Center</a> </li> <li> <a href="/t5/Virtual-Agent/bd-p/virtual-agent">Virtual Agent</a> </li> <li> <a href="/t5/Revenue-Accelerator/bd-p/revenue-accelerator">Revenue Accelerator</a> </li> <li> <a href="/t5/Events-and-Webinars/bd-p/Events_Webinars">Events and Webinars</a> </li> </ul> </div> </div> </div> </div> <div class="v2-subnav-ctas"> <a href="/t5/Products/ct-p/your-community">All Products<img src="/html/assets/link-arrow-blue.svg"></a> </div> </div> </li> <li role="none" id="events-li" class="dropdown-li industries-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Event Forums<span class="dropdown-caret"></span></a> <ul role="menu" id="events-dropdown" aria-label="" class="header-dropdown v2-dropdown"> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Zoomtopia/bd-p/Zoomtopia" class="zoomtopia-navbar-link">Zoomtopia</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Work-Transformation-Summit/bd-p/Work-Transformation-Summit" class="wts-navbar-link">Work Transformation Summit</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Customer-Success-Events/eb-p/customer-success-event" class="events-navbar-link">Customer Success Events</a></li> </ul> </li> <li role="none" id="csf-li" class="dropdown-li industries-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Customer Success Forum<span class="dropdown-caret"></span></a> <ul role="menu" id="csf-dropdown" aria-label="" class="header-dropdown v2-dropdown"> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Customer-Success-Forum/bd-p/customer-success-forum" class="cs-forum-navbar-link">Customer Success Forum</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Customer-Success-Events/eb-p/customer-success-event" class="cs-events-navbar-link">Customer Success Events</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/OnDemand-Learning/bd-p/OnDemandLearning" class="cs-ondemand-learning-navbar-link">OnDemand Learning</a></li> </ul> </li> <li role="none" id="quick-links-li" class="dropdown-li industries-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Quick Links<span class="dropdown-caret"></span></a> <ul role="menu" id="quick-links-dropdown" aria-label="" class="header-dropdown v2-dropdown"> <li role="none"><a role="menuitem" tabindex="0" href="https://status.zoom.us/" target="_blank" class="status-navbar-link">Zoom Status</a></li> <li role="none"><a role="menuitem" tabindex="0" href="https://support.zoom.com/hc/en/article?id=zm_kb&amp;sysparm_article=KB0068808#h_6ded4b9d-9f22-4665-99db-6b2f2c94f83a" target="_blank" class="feedback-navbar-link">Submit Feedback</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Community-Help-Center/Community-Guidelines/td-p/25" class="cg-navbar-link">Community Terms and Guidelines</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Community-Center/Zoom-Community-Getting-Started-Guide/m-p/24" class="gsg-navbar-link">Getting Started</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Community-Center/bd-p/CommunityCenter" class="cc-navbar-link">Community Center</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Happy-Rewards/bd-p/HappyRewards" class="hr-navbar-link">Happy Rewards</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Social-Corner/bd-p/SocialCorner" class="sc-navbar-link">Social Corner</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Community-Champion-Program/bd-p/Community-Champion-Program" class="ccp-navbar-link">Community Champion Program</a></li> <li role="none"><a role="menuitem" tabindex="0" href="/t5/Billing-Account-Management/bd-p/account-billing" class="ccp-navbar-link">Billing &amp; Account Management</a></li> </ul> </li> </ul> <div class="header-usernav-container"> <div class="header-notification"> </div> <div class="header-messages"> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-hero"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-hero-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <style> #lia-body .lia-quilt-row-header-hero { background: url(https://assets.zoom.us/community/Community+Hero+Headers/product-virtualagent-hero-2024-v2.png) no-repeat center / cover; } </style> <div class="header-hero-wrapper"> <div class="lia-node-header-info lia-component-common-widget-node-information" id="nodeInformation"> <div class="lia-node-header-title"> Zoom Virtual Agent </div> <div class="lia-node-header-description"> </div> </div> <div id="lia-searchformV32" class="SearchForm lia-search-form-wrapper lia-mode-default lia-component-common-widget-search-form"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> <div id="searchautocompletetoggle"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_0"></div> </div> <form enctype="multipart/form-data" class="lia-form lia-form-inline SearchForm" action="https://community.zoom.com/t5/forums/forumpage.searchformv32.form.form" method="post" id="form" name="form"><div class="t-invisible"><input value="board-id/virtual-agent" name="t:ac" type="hidden"></input><input value="search/contributions/page" name="t:cp" type="hidden"></input><input 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class="checkoutinfo">What is Zoom Virtual Agent?</h2> <div class="divider"><img src="" class='blue-divider'></div> <p>Zoom Virtual Agent is an AI chatbot solution that provides personalized help to your customers to enhance your team's productivity. Explore the Zoom Community's Recent Activity below to join the Zoom Virtual Agent conversation and connect with other members. If you're still looking for support, browse our <a href = "https://support.zoom.com/hc/en/category?id=kb_category&kb_category=e266b6d68720391089a37408dabb35e7" target="_blank" >Zoom Virtual Agent</a> support articles or start a new discussion below!</p> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="custom-message-list "> <section> <header> <h2>Recent Activity</h2> <div> <label for="community-activity-sorted-by">Sorted by:</label> <select id="community-activity-sorted-by"> <option value="recent" selected>Latest Posts</option> <option value="views" >Trending Posts</option> <option value="solved" >Solved</option> <option value="unanswered" >Unanswered</option> </select> <div class="custom-start-conversation-button"> <a class="lia-button lia-button-primary" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Virtual-Agent%2Fbd-p%2Fvirtual-agent">Start a discussion</a> </div> </div> </header> <div class="links-wrapper"> <span class="tablinks active" data-value="recent">Latest Posts</span> <span class="tablinks " data-value="views">Trending Posts</span> <span class="tablinks " data-value="solved">Solved</span> <span class="tablinks " data-value="unanswered">Unanswered</span> </div> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/When-I-click-start-as-host-Clients-are-on-but-they-get-message/td-p/214070" title="When I click start as host, Clients are on but they get message that I am in a meeting">When I click start as host, Clients are on but they get message that I am in a meeting</a> </h3> <p> I am a not tech-savvy senior who is relatively new to Zoom. I have hosted group meetings and not had any problems. Recently, I scheduled a number of individual meetings. I sent a link to the client's email. When it was time to begin, I hit the start ... </p> </div> <aside> <div class="custom-tile-date"> <time>2024-11-21</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/898118" title="View profile"> <img class="lia-user-avatar-message" alt="RM1127" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/898118" rel="author" title="View profile"> <span class="" >RM1127</span> </a> </strong> <small>&bull;</small> <em>New Member</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>58</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/Zoom-original-sound-not-working/td-p/213335" title="Zoom original sound not working">Zoom original sound not working</a> </h3> <p> While playing flute on live, Flute sound is not audible even though Original sound is enabled. </p> </div> <aside> <div class="custom-tile-date"> <time>2024-11-16</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div class="custom-latest-reply-date"> <strong> <span>Latest Reply </span> <a href="/t5/Zoom-Virtual-Agent/Zoom-original-sound-not-working/m-p/213977#M365"> <time>2024-11-21</time> </a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/894889" title="View profile"> <img class="lia-user-avatar-message" alt="Pyramid" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/894889" rel="author" title="View profile"> <span class="" >Pyramid</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>219</b> Views</li> <li class="custom-tile-replies"><b>2</b> replies</li> <li class="custom-tile-kudos"><b>1</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/my-recordings/td-p/213856" title="my recordings">my recordings</a> </h3> <p> I am trying to contact tech support and I am putting in my host # ID and getting unfindable. How do I find my recordings from prior meetings </p> </div> <aside> <div class="custom-tile-date"> <time>2024-11-20</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/897274" title="View profile"> <img class="lia-user-avatar-message" alt="kimfrancis" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/897274" rel="author" title="View profile"> <span class="" >kimfrancis</span> </a> </strong> <small>&bull;</small> <em>New Member</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>61</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div> <h3> <i class="custom-thread-solved"><small>Resolved!</small></i> <a href="/t5/Zoom-Virtual-Agent/Updated-version/td-p/203647" title="Updated version">Updated version</a> </h3> <p> Can someone detail how to update the Zoom version 5.16.6.TIA </p> </div> <aside> <div class="custom-tile-date"> <time>2024-09-26</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div class="custom-latest-reply-date"> <strong> <span>Latest Reply </span> <a href="/t5/Zoom-Virtual-Agent/Updated-version/m-p/213511#M361"> <time>2024-11-18</time> </a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/865309" title="View profile"> <img class="lia-user-avatar-message" alt="BTarpley" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/865309" rel="author" title="View profile"> <span class="" >BTarpley</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>1054</b> Views</li> <li class="custom-tile-replies"><b>4</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/zoom-link-problems/td-p/212037" title="zoom link problems">zoom link problems</a> </h3> <p> I have a Pro work subscription. I am the host, and send the meeting link by E-Mail to the meeting partners. Out of 25 meeting participants, 3 get the link on their inbox mail , as a black link, while it should be blue. The black link does not allow t... </p> </div> <aside> <div class="custom-tile-date"> <time>2024-11-08</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/890029" title="View profile"> <img class="lia-user-avatar-message" alt="derman" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/890029" rel="author" title="View profile"> <span class="" >derman</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>188</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/Mouse-Control-Not-Working-Even-After-Giving-Access-To-A/td-p/211887" title="Mouse Control Not Working Even After Giving Access To A Participant">Mouse Control Not Working Even After Giving Access To A Participant</a> </h3> <p> Hello! I was wondering if you have any ideas why the mouse control in the screen share option is not working on my participant's end. I already gave remote control access to the participant. Although I can see the mouse moving on his/her end, it does... </p> </div> <aside> <div class="custom-tile-date"> <time>2024-11-07</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/889486" title="View profile"> <img class="lia-user-avatar-message" alt="Janah8" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/889486" rel="author" title="View profile"> <span class="" >Janah8</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>222</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/Virtual-Agent-does-not-understand-question/td-p/199210" title="Virtual Agent does not understand question">Virtual Agent does not understand question</a> </h3> <p> Received acknowledgement of payment. Cannot sign in. Virtual Agent does not understand issue. No response to "live chat" after over an hour talking with Virtual Agent. It's like talking with a 3 year old. </p> </div> <aside> <div class="custom-tile-date"> <time>2024-09-05</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div class="custom-latest-reply-date"> <strong> <span>Latest Reply </span> <a href="/t5/Zoom-Virtual-Agent/Virtual-Agent-does-not-understand-question/m-p/210757#M355"> <time>2024-10-30</time> </a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/660463" title="View profile"> <img class="lia-user-avatar-message" alt="acoustictrout" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/660463" rel="author" title="View profile"> <span class="" >acoustictrout</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>959</b> Views</li> <li class="custom-tile-replies"><b>5</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/Keeps-updating-same-version-every-time-I-sign-on/td-p/207291" title="Keeps updating same version every time I sign on">Keeps updating same version every time I sign on</a> </h3> <p> Every time I open Zoom after shutting down my PC, I have to update the software. Its the same every time. It takes me back to 5 something and updates me to 6 something. I have logged onto the automatic update section of device management / Zoom web p... </p> </div> <aside> <div class="custom-tile-date"> <time>2024-10-17</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/877251" title="View profile"> <img class="lia-user-avatar-message" alt="Avanzato" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/877251" rel="author" title="View profile"> <span class="" >Avanzato</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>476</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/Zoom-WorkPlace-App-Audio-is-not-working-after-Fall-2024-updates/td-p/205405" title="Zoom WorkPlace App Audio is not working after Fall 2024 updates">Zoom WorkPlace App Audio is not working after Fall 2024 updates</a> </h3> <p> I have updated all of my drivers, checked app permissions, disconnected other apps that use audio functions, uninstalled and reinstalled the desktop app and no matter what account I sign into I cannot hear audio from Zoom on my computer. When the Zoo... </p> </div> <aside> <div class="custom-tile-date"> <time>2024-10-07</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div class="custom-latest-reply-date"> <strong> <span>Latest Reply </span> <a href="/t5/Zoom-Virtual-Agent/Zoom-WorkPlace-App-Audio-is-not-working-after-Fall-2024-updates/m-p/205419#M329"> <time>2024-10-07</time> </a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/871001" title="View profile"> <img class="lia-user-avatar-message" alt="TT12" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/871001" rel="author" title="View profile"> <span class="" >TT12</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>867</b> Views</li> <li class="custom-tile-replies"><b>1</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> <article class="custom-message-tile custom-thread-unread"> <div> <h3> <a href="/t5/Zoom-Virtual-Agent/Get-Intent-from-Virtual-Assistant-Flow/td-p/204178" title="Get Intent from Virtual Assistant Flow">Get Intent from Virtual Assistant Flow</a> </h3> <p> We have a VA Chatbot setup and running but and we are looking to get the value of the Intent that gets selected, ideally to send via a HTTP Call block, for example we can read the Engagement ID vis this variable{<!-- -->{global_system.Engagement.engagementId... </p> </div> <aside> <div class="custom-tile-date"> <time>2024-10-01</time> </div> &vert; <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent">Zoom Virtual Agent</a> </strong> </div> <div> </div> </aside> <footer> <div class="custom-tile-author-info"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/842412" title="View profile"> <img class="lia-user-avatar-message" alt="gidxl03" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> <strong> <span>by </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/842412" rel="author" title="View profile"> <span class="" >gidxl03</span> </a> </strong> <small>&bull;</small> <em>Newcomer</em> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>580</b> Views</li> <li class="custom-tile-replies"><b>0</b> replies</li> <li class="custom-tile-kudos"><b>0</b> likes</li> </ul> </footer> </article> </section> </div> <div aria-label="Use the previous and next links to move between pages. 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} }); } $(document).ready(function () { if ('ForumPage' == 'ViewProfilePage') { $('.custom-profile-activity').on('DOMSubtreeModified', function(e) { if ($(e.target).is('div.lia-user-messages.custom-profile-activity-posts')) { $('a.lia-link-navigation.lia-page-link.lia-user-name-link').on('mouseenter', function(evt) { displayProfileCard($(this),evt); }).on('mouseleave',function() { $('.hc-user-profile').removeClass('hc-animate-in hc-is-shown'); }); } }); } $('.custom-community-activity').on('DOMSubtreeModified', function(e) { if ($(e.target).is('div.message-list')) { $('a.lia-link-navigation.lia-page-link.lia-user-name-link').on('mouseenter',function(evt) { displayProfileCard($(this),evt); }).on('mouseleave',function() { $('.hc-user-profile').removeClass('hc-animate-in hc-is-shown'); }); } }); $('a.lia-link-navigation.lia-page-link.lia-user-name-link, .UserAvatarName.lia-link-navigation').on('mouseenter', function(evt) { displayProfileCard($(this),evt); }).on('mouseleave',function() { $('.hc-user-profile').removeClass('hc-animate-in hc-is-shown'); }); }); })(LITHIUM.jQuery); LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.zoom.com/t5/forums/forumpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/virtual-agent","ajaxErrorEventName":"LITHIUM:ajaxError","token":"29aEyqrKbsc6ytLRACWAI8TSb4E0ejcAJNd4F_Dv_os."}); LITHIUM.Auth.API_URL = "/t5/util/authcheckpage"; LITHIUM.Auth.LOGIN_URL_TMPL = "https://zoom.us/community/sso?referer=https%3A%2F%2FREPLACE_TEXT"; LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive"; LITHIUM.Auth.KEEP_ALIVE_TIME = 300000; LITHIUM.Auth.CHECK_SESSION_TOKEN = 's6Vysiuk_t1LEMa7lVD3fS5LXQvaLpkpH56oWszcGaI.'; LITHIUM.AjaxSupport.useTickets = false; LITHIUM.Cache.CustomEvent.set([{"elementId":"link_2_2347a09c690219_0","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"page":2}}},{"elementId":"link_0_2347a09c690219","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"pageNavigationDirection":"next","page":2}}}]); LITHIUM.Loader.runJsAttached(); }); // --> </script></body> </html>

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