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FAQ - SHDL MMU – Siti Hasmah Digital Library
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Book</span></a></li> <li id="cmm4e-menu-item-1347" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://opac.mmu.edu.my/iii/cas/login?service=https%3A%2F%2Fopac.mmu.edu.my%3A443%2Fpatroninfo~S1%2FIIITICKET&scope=1" class="cmm4e-nav-link"><span class="cmm4e-item-label">Elite Account</span></a></li> <li id="cmm4e-menu-item-1348" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://opac.mmu.edu.my/iii/cas/login?service=https%3A%2F%2Fopac.mmu.edu.my%3A443%2Fpatroninfo~S1%2FIIITICKET&scope=1" class="cmm4e-nav-link"><span class="cmm4e-item-label">Renew Online</span></a></li> <li id="cmm4e-menu-item-3739" class="cmm4e-menu-item cmm4e-item-depth-2"><a href="https://forms.office.com/r/HzZZXzfQ33" class="cmm4e-nav-link"><span class="cmm4e-item-label">Reference & Information Service</span></a></li> <li id="cmm4e-menu-item-1357" class="cmm4e-menu-item cmm4e-item-depth-2"><a href="https://vlib.mmu.edu.my/book-request/" class="cmm4e-nav-link"><span 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cmm4e-item-depth-2"><a href="https://vlib.mmu.edu.my/database-requisition/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Database Requisition</span></a></li> <li id="cmm4e-menu-item-1455" class="cmm4e-menu-item cmm4e-item-depth-2"><a href="https://vlib.mmu.edu.my/journal-magazine/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Journal & Magazine</span></a></li> <li id="cmm4e-menu-item-1463" class="cmm4e-menu-item cmm4e-item-depth-2"><a href="https://vlib.mmu.edu.my/av-requisition/" class="cmm4e-nav-link"><span class="cmm4e-item-label">AV Requisition</span></a></li> <li id="cmm4e-menu-item-1466" class="cmm4e-menu-item cmm4e-item-depth-2"><a href="https://vlib.mmu.edu.my/donation-gift/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Donation / Gift</span></a></li> </ul></div> </li> <li id="cmm4e-menu-item-2255" class="cmm4e-menu-item menu-item-has-children cmm4e-item-depth-1"><a href="#" class="cmm4e-nav-link"><span class="cmm4e-item-label">Online Forms</span></a><span role="presentation" class="menu-item-arrow fa fa-angle-right"></span> <div class='cmm4e-sub-panel cmm4e-sub-container' style="width: 260px"><ul class="sub-menu cmm4e-sub-wrapper"> <li id="cmm4e-menu-item-2542" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/u7Dpk5cb9t" class="cmm4e-nav-link"><span class="cmm4e-item-label">Individual Application</span></a></li> <li id="cmm4e-menu-item-2256" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/0ZifdFr1xS" class="cmm4e-nav-link"><span class="cmm4e-item-label">Academician Registration</span></a></li> <li id="cmm4e-menu-item-2257" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/RZyKfNDj6U" class="cmm4e-nav-link"><span class="cmm4e-item-label">Staff Registration</span></a></li> <li id="cmm4e-menu-item-5978" class="cmm4e-menu-item cmm4e-item-depth-2"><a href="https://forms.office.com/r/NC67yvf5Qq" class="cmm4e-nav-link"><span class="cmm4e-item-label">Part Time Staff</span></a></li> <li id="cmm4e-menu-item-2258" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/F27Azd0bVt" class="cmm4e-nav-link"><span class="cmm4e-item-label">Alumni Application</span></a></li> <li id="cmm4e-menu-item-2259" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/R13ztQLyAp" class="cmm4e-nav-link"><span class="cmm4e-item-label">TM Staff Application</span></a></li> <li id="cmm4e-menu-item-2260" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/0aYN6VPUNr" class="cmm4e-nav-link"><span class="cmm4e-item-label">Student Registration</span></a></li> <li id="cmm4e-menu-item-2261" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/v3tyEc8Xc3" class="cmm4e-nav-link"><span class="cmm4e-item-label">MMU Retirees Application</span></a></li> <li id="cmm4e-menu-item-2262" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/ZUsaK5uHEX" class="cmm4e-nav-link"><span class="cmm4e-item-label">Friends of SHDL</span></a></li> <li id="cmm4e-menu-item-2263" class="cmm4e-menu-item cmm4e-item-depth-2"><a target="_blank" href="https://forms.office.com/r/VAibupE5e4" class="cmm4e-nav-link"><span class="cmm4e-item-label">Exchange Program</span></a></li> <li id="cmm4e-menu-item-4124" class="cmm4e-menu-item cmm4e-item-depth-2"><a href="https://vlib.mmu.edu.my/wp-content/uploads/2022/01/Library-Laptop-Loan-Service-Form-07012022-pdf.pdf" class="cmm4e-nav-link"><span class="cmm4e-item-label">Laptop Loan Service</span></a></li> </ul></div> </li> </ul></div> </li> <li id="cmm4e-menu-item-361" class="cmm4e-menu-item menu-item-has-children cmm4e-item-depth-0"><a href="#" class="cmm4e-nav-link"><span class="cmm4e-item-label">VISIT</span></a><span role="presentation" class="menu-item-arrow fa fa-angle-down"></span> <div class='cmm4e-sub-panel cmm4e-sub-container' style="width: 260px"><ul class="sub-menu cmm4e-sub-wrapper"> <li id="cmm4e-menu-item-916" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/locations-opening-hours/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Locations & Opening Hours</span></a></li> <li id="cmm4e-menu-item-964" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/study-spaces/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Study Spaces</span></a></li> <li id="cmm4e-menu-item-7172" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/news/" class="cmm4e-nav-link"><span class="cmm4e-item-label">News & Event</span></a></li> </ul></div> </li> <li id="cmm4e-menu-item-362" class="cmm4e-menu-item menu-item-has-children cmm4e-item-depth-0"><a href="#" class="cmm4e-nav-link"><span class="cmm4e-item-label">BRANCH</span></a><span role="presentation" class="menu-item-arrow fa fa-angle-down"></span> <div class='cmm4e-sub-panel cmm4e-sub-container' style="width: 260px"><ul class="sub-menu cmm4e-sub-wrapper"> <li id="cmm4e-menu-item-3397" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/law-library/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Law Library</span></a></li> </ul></div> </li> <li id="cmm4e-menu-item-5690" class="cmm4e-menu-item cmm4e-item-depth-0"><a href="https://vlib.mmu.edu.my/research/" class="cmm4e-nav-link"><span class="cmm4e-item-label">RESEARCH</span></a></li> <li id="cmm4e-menu-item-735" class="cmm4e-menu-item menu-item-has-children cmm4e-item-depth-0"><a href="#" class="cmm4e-nav-link"><span class="cmm4e-item-label">ABOUT</span></a><span role="presentation" class="menu-item-arrow fa fa-angle-down"></span> <div class='cmm4e-sub-panel cmm4e-sub-container' style="width: 260px"><ul class="sub-menu cmm4e-sub-wrapper"> <li id="cmm4e-menu-item-736" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/background/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Background</span></a></li> <li id="cmm4e-menu-item-739" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/committee/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Committee</span></a></li> <li id="cmm4e-menu-item-1255" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/organisation-chart/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Organisation Chart</span></a></li> <li id="cmm4e-menu-item-897" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/staff-directory/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Staff Directory</span></a></li> <li id="cmm4e-menu-item-901" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/achievements/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Achievements</span></a></li> <li id="cmm4e-menu-item-2819" class="cmm4e-menu-item cmm4e-item-depth-1"><a href="https://vlib.mmu.edu.my/discovershdl/" class="cmm4e-nav-link"><span class="cmm4e-item-label">Discover@SHDL Newsletter</span></a></li> </ul></div> </li> <li id="cmm4e-menu-item-1471" class="cmm4e-menu-item cmm4e-item-depth-0 cmm4e-mega menu-item-has-children cmm4e-item-has-content"><a aria-haspopup="true" href="#" class="cmm4e-nav-link"><span class="cmm4e-item-label">HELP</span></a><span role="presentation" class="menu-item-arrow fa fa-angle-down"></span><div class="cmm4e-sub-panel cmm4e-content-container" style="width:100%;"><div class="cmm4e-content-wrapper"> <div data-elementor-type="wp-post" data-elementor-id="1512" class="elementor elementor-1512"> <section class="elementor-section elementor-top-section elementor-element elementor-element-794bd37 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no" data-id="794bd37" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61e2e1e" data-id="61e2e1e" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4c18a5f elementor-widget elementor-widget-spacer" data-id="4c18a5f" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-9ff8fa7 elementor-widget elementor-widget-ekit-nav-menu" data-id="9ff8fa7" data-element_type="widget" data-widget_type="ekit-nav-menu.default"> <div class="elementor-widget-container"> <div class="ekit-wid-con ekit_menu_responsive_tablet" data-hamburger-icon="" data-hamburger-icon-type="icon" data-responsive-breakpoint="1024"> <button class="elementskit-menu-hamburger elementskit-menu-toggler" type="button" aria-label="hamburger-icon"> <span class="elementskit-menu-hamburger-icon"></span><span class="elementskit-menu-hamburger-icon"></span><span class="elementskit-menu-hamburger-icon"></span> </button> <ul id="menu-help" class="elementskit-navbar-nav elementskit-menu-po-left submenu-click-on-icon"><li id="menu-item-1835" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1835 nav-item elementskit-dropdown-has relative_position elementskit-dropdown-menu-default_width elementskit-mobile-builder-content" data-vertical-menu=750px><a href="#" class="ekit-menu-nav-link ekit-menu-dropdown-toggle">Reference<i aria-hidden="true" class="icon icon-down-arrow1 elementskit-submenu-indicator"></i></a> <ul class="elementskit-dropdown elementskit-submenu-panel"> <li id="menu-item-1834" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1834 nav-item elementskit-mobile-builder-content" data-vertical-menu=750px><a href="https://vlib.mmu.edu.my/library-guide/" class=" dropdown-item">Library Guide</a> <li id="menu-item-2326" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2326 nav-item elementskit-mobile-builder-content" data-vertical-menu=750px><a target="_blank" href="https://www.elsevier.com/solutions/mendeley" class=" dropdown-item">The Mendeley Reference Guide</a> <li id="menu-item-1839" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1839 nav-item elementskit-mobile-builder-content" data-vertical-menu=750px><a href="https://vlib.mmu.edu.my/endnote-to-mendeley-migration/" class=" dropdown-item">Endnote to Mendeley Migration</a> <li id="menu-item-3412" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3412 nav-item elementskit-mobile-builder-content" data-vertical-menu=750px><a target="_blank" href="https://vlib.mmu.edu.my/literacy_class_staff/story_html5.html" class=" dropdown-item">Library Introductory Module for MMU Staff</a> <li id="menu-item-4198" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4198 nav-item elementskit-mobile-builder-content" data-vertical-menu=750px><a href="https://vlib.mmu.edu.my/wp-content/uploads/2022/03/DIGITAL-STUDENT-HANDBOOK_Updated15Oct22-3.pdf" class=" dropdown-item">Student Handbook</a> <li id="menu-item-6047" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-6047 nav-item elementskit-mobile-builder-content" data-vertical-menu=750px><a href="https://simplebooklet.com/shdlinfopack" class=" dropdown-item">SHDL Info Pack</a></ul> </li> <li id="menu-item-1836" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-224 current_page_item menu-item-1836 nav-item elementskit-mobile-builder-content active" data-vertical-menu=750px><a href="https://vlib.mmu.edu.my/faq/" class="ekit-menu-nav-link active">FAQ</a></li> </ul><div class="elementskit-nav-identity-panel"><button class="elementskit-menu-close elementskit-menu-toggler" type="button">X</button></div> <div class="elementskit-menu-overlay elementskit-menu-offcanvas-elements elementskit-menu-toggler ekit-nav-menu--overlay"></div> </div> </div> </div> </div> </div> </div> </section> </div> </div></div></li> </ul></div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1d26d40 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no" data-id="1d26d40" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0480153" data-id="0480153" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d329779 elementor-widget elementor-widget-spacer" data-id="d329779" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-f35fc04 elementor-widget elementor-widget-heading" data-id="f35fc04" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">FREQUENTLY ASKED QUESTIONS</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e926bfe elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no" data-id="e926bfe" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63bf57b" data-id="63bf57b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-531e882 elementor-widget elementor-widget-heading" data-id="531e882" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">GENERAL & MEMBERSHIP</h2> </div> </div> <div class="elementor-element elementor-element-2248e3a elementor-widget__width-initial elementor-widget elementor-widget-toggle" data-id="2248e3a" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-3591" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-3591" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can I become a library member?</a> </div> <div id="elementor-tab-content-3591" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-3591"><p>The Library membership form is available online at the library portal. You need to fill up the membership form to borrow books, access to online resources and utilize our services and facilities. For a new student, before your membership is activated, you need to attend the library literacy class. You may attend our online literacy class via this link:<br /><br />1. <a href="https://vlib.mmu.edu.my/literacy_class/story_html5.html">Any faculties</a><br /><a href="https://vlib.mmu.edu.my/literacy_class_law/story_html5.html">2. Law students only</a></p><p>Kindly contact our Customer Experience department for further information on the library membership.</p><p>Related link: <a href="https://vlib.mmu.edu.my/membership-registration/" target="_blank" rel="noopener">https://vlib.mmu.edu.my/membership-registration/</a></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-2a3bd4c elementor-widget elementor-widget-toggle" data-id="2a3bd4c" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-4421" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-4421" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What can I do when my University Card is stolen/lost?</a> </div> <div id="elementor-tab-content-4421" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-4421"><p><span style="font-weight: 400;">All lost or stolen cards must be reported promptly to the Library and Security Department of MMU to prevent unauthorized use of the cards. Cards reported as lost or stolen and subsequently found or recovered can only be used by persons with proper identification.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-63dd9bf elementor-widget elementor-widget-heading" data-id="63dd9bf" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">BORROWING, RETURNING & FINES</h2> </div> </div> <div class="elementor-element elementor-element-7d0d513 elementor-widget elementor-widget-toggle" data-id="7d0d513" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1311" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1311" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How many books can I borrow from the library?</a> </div> <div id="elementor-tab-content-1311" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1311"><p><span style="font-weight: 400;">The number of books varies depending on the USER CATEGORY.</span></p><p><span style="font-weight: 400;">Related link: </span><span style="font-weight: 400;">https://vlib.mmu.edu.my/borrowing-returning</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-5e36244 elementor-widget elementor-widget-toggle" data-id="5e36244" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-9871" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-9871" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How about overdue fines for late return of borrowed books?</a> </div> <div id="elementor-tab-content-9871" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-9871"><p><span style="font-weight: 400;">Fines will be accrued from the actual day the item is overdue. No grace period is provided. Exception is given to post-graduate students, distance education, where there is a seven-day grace period. A grace period is an amnesty period, not an additional loan period.</span></p><p><span style="font-weight: 400;">Fines imposed are varies depending on the USER CATEGORY and ITEM TYPE.</span></p><p><span style="font-weight: 400;">Related link: <a href="https://vlib.mmu.edu.my/fine-lost-book/">https://vlib.mmu.edu.my/fine-lost-book/</a></span></p><p> </p><p> </p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-c31e9df elementor-widget elementor-widget-toggle" data-id="c31e9df" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2041" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2041" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I return borrowed books to any MMU library?</a> </div> <div id="elementor-tab-content-2041" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2041"><p><span style="font-weight: 400;">Yes, you can return your borrowed books to any MMU library. Kindly inform the Library staff regarding to the status of the borrowed books</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-9c511e9 elementor-widget elementor-widget-toggle" data-id="9c511e9" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1631" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1631" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I lost a library book. What should I do?</a> </div> <div id="elementor-tab-content-1631" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1631"><p>Library users are responsible for library materials. If the item is lost while on loan, the lost item must be reported immediately. The users have the alternative to purchase the item and replace it or request the library to replace it. If the first option is chosen, the user has to replace the same edition or the latest edition of the lost book. A processing fee of RM20.00 for each item plus any overdue fines accrued before the report is made will be charged.</p><p><span style="font-weight: 400;">If the library is requested to replace the lost item, the user has to pay a replacement fee which includes twice the market price of the book, the processing fee of RM20.00 for each item plus any overdue fines accrued before the item is reported as lost.</span></p><p><span style="font-weight: 400;"><strong>There will be no refund of the replacement fee </strong>if the user finds a lost item after making payment.</span></p><p><span style="font-weight: 400;">Kindly consult the Customer Experience Department for further information.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-efbfbf3 elementor-widget elementor-widget-toggle" data-id="efbfbf3" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2511" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2511" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What is Inter Library Loan? How do I request Inter Library Loan?</a> </div> <div id="elementor-tab-content-2511" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2511"><p><span style="font-weight: 400;">InterLibrary Loan is a loan request when the book that you need is not available at MMU libraries. Inter library Loan requests can be requested via the online form at the library portal.</span></p><p><span style="font-weight: 400;">Related link: <a href="https://forms.office.com/r/hFUkd7TVqr">https://forms.office.com/r/hFUkd7TVqr</a></span></p><p><span style="font-weight: 400;">Or scan the QR code below:<br /><img decoding="async" class="alignnone wp-image-7265 size-thumbnail" src="https://vlib.mmu.edu.my/wp-content/uploads/2024/01/interlib-150x150.jpg" alt="" width="150" height="150" srcset="https://vlib.mmu.edu.my/wp-content/uploads/2024/01/interlib-150x150.jpg 150w, https://vlib.mmu.edu.my/wp-content/uploads/2024/01/interlib-120x119.jpg 120w, https://vlib.mmu.edu.my/wp-content/uploads/2024/01/interlib.jpg 222w" sizes="(max-width: 150px) 100vw, 150px" /><br /></span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-d491ca5 elementor-widget elementor-widget-toggle" data-id="d491ca5" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2221" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2221" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I renew Inter Library loan books?</a> </div> <div id="elementor-tab-content-2221" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2221"><p><span style="font-weight: 400;">Renewal of Inter Library Loan books depend on the permission of the supplying library. However, you can inform your librarian about the renewal via email.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-2414a02 elementor-widget elementor-widget-toggle" data-id="2414a02" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-3781" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-3781" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What is Intra Library Loan? How do I request Intra Library Loan?</a> </div> <div id="elementor-tab-content-3781" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-3781"><p>IntraLibrary Loan is a loan request between MMU campuses when the requested book is at the other campus. IntraLibrary Loan requests can be made through the library portal.</p><p><span style="font-weight: 400;">Related link: <a href="https://forms.office.com/r/0TqP6xtTRF">https://forms.office.com/r/0TqP6xtTRF</a></span></p><p><span style="font-weight: 400;">Or scan the QR code below:<br /><img decoding="async" class="alignnone wp-image-7273 size-thumbnail" src="https://vlib.mmu.edu.my/wp-content/uploads/2024/01/intralib-150x150.jpg" alt="" width="150" height="150" srcset="https://vlib.mmu.edu.my/wp-content/uploads/2024/01/intralib-150x150.jpg 150w, https://vlib.mmu.edu.my/wp-content/uploads/2024/01/intralib-120x120.jpg 120w, https://vlib.mmu.edu.my/wp-content/uploads/2024/01/intralib.jpg 219w" sizes="(max-width: 150px) 100vw, 150px" /><br /></span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-7d2a9ab elementor-widget elementor-widget-toggle" data-id="7d2a9ab" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1311" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1311" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I renew Intra Library loan books?</a> </div> <div id="elementor-tab-content-1311" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1311"><p>Yes, you can renew your intralibrary loan books by informing our Customer Experience Department’s staff through telephone or online renewal via Elite system which is <strong>allowed for only 3 times.</strong> Please take note that the online renewal process via Elite system will only be successful if:</p><ol><li style="font-weight: 400;"><span style="font-weight: 400;">The book is not overdue</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">You do not have any outstanding fines in a previous transaction</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">The book that you wish to renew is not reserved by another user</span></li></ol><p><span style="font-weight: 400;">Note i: <strong>Kindly be informed that this Intralibrary renewal service is not available for academic staff</strong>.</span></p></div> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-52cd000" data-id="52cd000" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9a54b75 elementor-widget elementor-widget-heading" data-id="9a54b75" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">COLLECTION</h2> </div> </div> <div class="elementor-element elementor-element-0b74c7c elementor-widget elementor-widget-toggle" data-id="0b74c7c" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1201" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1201" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What is Red-spot Collections? How many hours can I loan them?</a> </div> <div id="elementor-tab-content-1201" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1201"><p>Red-spot collection comprises textbooks and reference books. Only one item is allowed at a time to be loaned for a period of 2 hours, which is renewable by permission. Overnight loan is permitted from 9.00 p.m. onwards. Overnight loan must be returned before 10.00 a.m. the next day.</p><p><span style="font-weight: 400;">For academic staff, two items are allowed to be loaned for a period of two days. The request can be made through the circulation librarian.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-48c8a34 elementor-widget elementor-widget-toggle" data-id="48c8a34" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-7631" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-7631" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Where can I get updates and latest notice / information on the library opening hours and such? </a> </div> <div id="elementor-tab-content-7631" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-7631"><p><span style="font-weight: 400;">Updates are available through the “Latest News” at the library portal. It lists all updates such as the opening hours during trimester break as well as library activities. </span></p><p><span style="font-weight: 400;">Related link: <a href="https://vlib.mmu.edu.my/events/" target="_blank" rel="noopener">https://vlib.mmu.edu.my/events/</a></span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-7db15f3 elementor-widget elementor-widget-toggle" data-id="7db15f3" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1311" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1311" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I suggest any library collection to be purchased for the library?</a> </div> <div id="elementor-tab-content-1311" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1311"><p>All recommendations and selection of the library collections are done by lecturers. If you have any suggestions, we will forward them to the respective lecturer or faculties.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-068a137 elementor-widget elementor-widget-toggle" data-id="068a137" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-6851" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-6851" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I would like to donate books to the library. How should I proceed?</a> </div> <div id="elementor-tab-content-6851" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-6851"><p><span style="font-weight: 400;">The library welcomes you to donate books as a part of the library collection. Kindly contact the customer service department for further information.</span></p><p>Related link : <a href="https://vlib.mmu.edu.my/donation-gift/">https://vlib.mmu.edu.my/donation-gift/</a></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-927e087 elementor-widget elementor-widget-toggle" data-id="927e087" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1531" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1531" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can I find a book in the library?</a> </div> <div id="elementor-tab-content-1531" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1531"><p><span style="font-weight: 400;">Users can find books in our collection by using the LIBRARY sOPAC (Elite sOPAC). Key in the title/topic regarding the books and click “Submit Search”. Copy the information available under the “holding information” for your reference and find the required book on the shelves. Every shelf is tagged with the call number range of the book according to the Library of Congress Classification Scheme.</span></p><p><span style="font-weight: 400;">Related link: <a href="https://opac.mmu.edu.my/">https://opac.mmu.edu.my/</a></span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-94c3bad elementor-widget elementor-widget-heading" data-id="94c3bad" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">ONLINE DATABASE ACCESS</h2> </div> </div> <div class="elementor-element elementor-element-4558a2a elementor-widget elementor-widget-toggle" data-id="4558a2a" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-7271" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-7271" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can I access online databases?</a> </div> <div id="elementor-tab-content-7271" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-7271"><p>Please be advised that access to our online resources is restricted exclusively to active students and staff members of Multimedia University (MMU), both on and off campus. This restriction is due to policies established by our publishers and content providers, which preclude us from extending access to individuals who are not affiliated with MMU. Library users may access our online resources using the following remote access:</p><p><span style="font-weight: 400;">Open Athens: </span><a href="https://my.openathens.net/?entityID=https://idp.mmu.edu.my/openathens"><span style="font-weight: 400;">https://my.openathens.net/?entityID=https://idp.mmu.edu.my/openathens</span></a></p><p><span style="font-weight: 400;">Access to the licensed resources provided by the Siti Hasmah Digital Library is established by MMU IP address or authentication via SHDL’s OpenAthens as follows:</span></p><p><span style="font-weight: 400;">If you are on-campus with an MMU IP address or network, you can go directly to most resources and the publisher will recognise your IP address.</span></p><p><span style="font-weight: 400;">If you are on-campus and on the “MMU wifi” network, you will not be able to access most resources due to publisher restrictions. Login to the SHDL’s OpenAthens and most resources will recognise your IP address.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-fea9dbe elementor-widget elementor-widget-toggle" data-id="fea9dbe" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-2671" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2671" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What kind of information can I get from the library online resources? </a> </div> <div id="elementor-tab-content-2671" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2671"><p><span style="font-weight: 400;">The library provides Online Databases and Journals, Online Books, Past Year Exam Papers, Final Year Project (FYP Collections), MMU Digital Theses Online, as well as the MMU MBA Theses Full Text.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-7737c6d elementor-widget elementor-widget-toggle" data-id="7737c6d" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1251" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1251" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can I learn more on the information skills and the online databases subscribed by the library?</a> </div> <div id="elementor-tab-content-1251" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1251"><p><span style="font-weight: 400;">Library guide is available under the HELP section at the library portal. On top of that, the library provides online database training throughout the year. Do consult with our reference librarian for more information.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-4778b11 elementor-widget elementor-widget-toggle" data-id="4778b11" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-7491" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-7491" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I access the internet in the library?</a> </div> <div id="elementor-tab-content-7491" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-7491"><p><span style="font-weight: 400;">The library is equipped with wireless internet connection. You can bring along your laptop into the library. </span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-9e6fc2a elementor-widget elementor-widget-toggle" data-id="9e6fc2a" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1661" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1661" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I can’t get into a database that is subscribed by the library. What’s wrong?</a> </div> <div id="elementor-tab-content-1661" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1661"><p>In order for publishers to recognise you as an authorised MMU user, you must have an MMU IP address or be coming through our proxy server. If you are on an MMU wireless network, make sure you are logged in via SHDL’s OpenAthens.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-ae0a12f elementor-widget elementor-widget-toggle" data-id="ae0a12f" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-1821" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1821" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I need an article that is indexed in the journal within our subscribed database, but I'm prompted to pay for it. What’s wrong?</a> </div> <div id="elementor-tab-content-1821" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1821"><p><span style="font-weight: 400;">Even though SHDL may have a subscription to online journals/databases, it does not mean that we have access to all issues. Check the coverage dates for the journal form Publication Finder at our MULiA 3.0 search bar at the main library portal.<br /></span></p><p>Related link : <a href="https://publications.ebsco.com/?custId=s7433796&groupId=main&profileId=pfui">https://publications.ebsco.com/?custId=s7433796&groupId=main&profileId=pfui</a></p><p><span style="font-weight: 400;">If we do not own it, you may request the article via Document Delivery Services (only applicable for staff and PG students). If the coverage dates say we should have it but you cannot get it, let us know via libdesk@mmu.edu.my.</span></p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-54d2c46 elementor-widget elementor-widget-toggle" data-id="54d2c46" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <div id="elementor-tab-title-8891" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-8891" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-right" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-angle-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-angle-down"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can MMU alumni access these resources?</a> </div> <div id="elementor-tab-content-8891" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-8891"><p><span style="font-weight: 400;">Please be advised that access to our online resources is restricted exclusively to active students and staff members of Multimedia University (MMU), both on and off campus. This restriction is due to policies established by our publishers and content providers, which preclude us from extending access to individuals who are not affiliated with MMU. <br><br>MMU alumni may register as library members and avail themselves of the benefits provided by our library. For comprehensive information on membership and registration, please refer to the following link : https://vlib.mmu.edu.my/membership-registration/</span></p></div> </div> </div> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-ae190b7 elementor-widget elementor-widget-spacer" data-id="ae190b7" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-59119bc elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no" data-id="59119bc" data-element_type="section"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-100 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elementor-top-column elementor-element elementor-element-4213eac" data-id="4213eac" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0298b6f elementor-widget elementor-widget-spacer" data-id="0298b6f" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-8494298 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no" data-id="8494298" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4b3da19" data-id="4b3da19" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-addfc6c elementor-widget elementor-widget-text-editor" data-id="addfc6c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Siti Hasmah Digital Library</p> </div> </div> <div class="elementor-element elementor-element-7bb7b93 elementor-widget elementor-widget-text-editor" data-id="7bb7b93" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Multimedia University, Persiaran Multimedia, <br />63100 Cyberjaya, Selangor. <br />Tel.: 03-8312 5852<br /><br /></p><div>Multimedia University, Jalan Ayer Keroh Lama,</div><div>75450 Bukit Beruang, Melaka.</div><div>Tel.: 06-252 3493</div> </div> </div> <div class="elementor-element elementor-element-aceb12f elementor-widget elementor-widget-text-editor" data-id="aceb12f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Opening Hours during Breaks & Exam Weeks</p> </div> </div> <div class="elementor-element elementor-element-0c7edbb elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="0c7edbb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Trimester Break: <br />Weekdays, 9am – 5pm Closed during weekends</p> </div> </div> <div class="elementor-element elementor-element-2212dd0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="2212dd0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Examination Week:<br />Weekdays, 9am – 12am<br />Weekends, 9am – 5pm<br />Closed during Public Holiday</p> </div> </div> </div> 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It does not affect the Search Box Builder page. ******************************************************************************************************************************************************/ function _isEmpty(e){ return (e===null||typeof e==="undefined"||e===undefined); } function ebscoHostSearchParse(ebscohostsearchtext,ebscohostsearchmode) { var sT=ebscohostsearchtext.match(/(\(|\)|[^"^\s^)]+)\s*|"([^"]+)"\s*/gi); var sQ=''; var bP=0; var fP=0; var nP=0; for(var i = 0;i<sT.length;i++) { sT[i]=sT[i].replace(/\s+$/,""); switch (sT[i].toUpperCase()) { case 'AA': case 'AB': case 'AC': case 'AD': case 'AE': case 'AF': case 'AG': case 'AI': case 'AK': case 'AL': case 'AM': case 'AN': case 'AO': case 'AP': case 'AR': case 'AS': case 'AT': case 'AV': case 'AW': case 'AZ': case 'BA': case 'BC': case 'BD': case 'BK': case 'BM': case 'BN': case 'BP': case 'BR': case 'BS': case 'BT': case 'CA': case 'CB': case 'CC': case 'CD': case 'CE': case 'CF': case 'CH': case 'CI': case 'CL': case 'CM': case 'CN': case 'CO': case 'CP': case 'CR': case 'CS': case 'CT': case 'CU': case 'CX': case 'CY': case 'DB': case 'DC': case 'DD': case 'DE': case 'DF': case 'DG': case 'DI': case 'DM': case 'DN': case 'DO': case 'DP': case 'DR': case 'DS': case 'DT': case 'DU': case 'DX': case 'EB': case 'EC': case 'ED': case 'EF': case 'EG': case 'EL': case 'EM': case 'EN': case 'ER': case 'ES': case 'ET': case 'EV': case 'FA': case 'FC': case 'FD': case 'FF': case 'FG': case 'FI': case 'FK': case 'FL': case 'FM': case 'FQ': case 'FR': case 'FS': case 'FT': case 'GB': case 'GC': case 'GD': case 'GE': case 'GI': case 'GL': case 'GN': case 'GR': case 'GS': case 'GT': case 'GV': case 'HC': case 'HJ': case 'HS': case 'HT': case 'HY': case 'IA': case 'IB': case 'IC': case 'ID': case 'II': case 'IM': case 'IN': case 'IP': case 'IR': case 'IV': case 'JI': case 'JN': case 'JS': case 'JT': case 'KK': case 'KT': case 'KW': case 'KY': case 'LA': case 'LB': case 'LC': case 'LE': case 'LG': case 'LH': case 'LI': case 'LL': case 'LN': case 'LS': case 'LT': case 'LV': case 'LW': case 'LY': case 'MA': case 'MB': case 'MC': case 'MD': case 'ME': case 'MF': case 'MH': case 'MI': case 'MJ': case 'MM': case 'MN': case 'MO': case 'MP': case 'MQ': case 'MR': case 'MS': case 'MT': case 'MV': case 'MW': case 'NA': case 'NB': case 'NC': case 'ND': case 'NE': case 'NF': case 'NI': case 'NM': case 'NN': case 'NO': case 'NP': case 'NR': case 'NS': case 'NT': case 'NU': case 'OA': case 'OC': case 'OD': case 'OG': case 'OL': case 'OP': case 'OS': case 'OT': case 'PA': case 'PB': case 'PC': case 'PD': case 'PE': case 'PG': case 'PH': case 'PI': case 'PL': case 'PM': case 'PN': case 'PO': case 'PP': case 'PR': case 'PS': case 'PT': case 'PU': case 'PY': case 'PZ': case 'QT': case 'RA': case 'RC': case 'RD': case 'RE': case 'RF': case 'RJ': case 'RL': case 'RN': case 'RO': case 'RP': case 'RR': case 'RS': case 'RT': case 'RV': case 'RW': case 'SA': case 'SB': case 'SC': case 'SD': case 'SE': case 'SG': case 'SH': case 'SI': case 'SJ': case 'SK': case 'SL': case 'SM': case 'SN': case 'SP': case 'SQ': case 'SS': case 'ST': case 'SX': case 'SY': case 'TA': case 'TC': case 'TD': case 'TH': case 'TK': case 'TL': case 'TM': case 'TN': case 'TP': case 'TR': case 'TS': case 'TT': case 'TU': case 'TY': case 'UC': case 'UD': case 'UI': case 'UP': case 'UR': case 'UT': case 'VC': case 'VI': case 'VS': case 'VT': case 'XN': case 'XY': case 'YR': case 'ZL': case 'AA1': case 'AG1': case 'AG2': case 'AG3': case 'AG4': case 'CC4': case 'CE3': case 'CE5': case 'CI2': case 'DE3': case 'DT1': case 'EB1': case 'EC1': case 'EC2': case 'EC3': case 'FC3': case 'FC5': case 'FM3': case 'GN1': case 'GN3': case 'GR2': case 'JN1': case 'LA1': case 'LA10': case 'LA14': case 'LA20': case 'LA5': case 'LA6': case 'LV4': case 'LX': case 'LX1': case 'LX10': case 'LX11': case 'LX12': case 'LX5': case 'LX6': case 'LX9': case 'MH1': case 'MX1': case 'PB1': case 'PF1': case 'PG1': case 'PG4': case 'PT1': case 'PT10': case 'PT100': case 'PT102': case 'PT103': case 'PT11': case 'PT12': case 'PT15': case 'PT16': case 'PT2': case 'PT35': case 'PT61': case 'PT68': case 'PT69': case 'PT70': case 'PT71': case 'PT78': case 'PT79': case 'PT80': case 'PT81': case 'PT82': case 'PT83': case 'PT88': case 'PZ1': case 'PZ26': case 'PZ7': case 'PZ8': case 'PZ9': case 'QL1': case 'SB1': case 'SB8': case 'SC2': case 'SC3': case 'SE5': case 'SL1': case 'SU1': case 'SX1': case 'TL2': case 'TS1': case 'TW': case 'TY2': if (sQ.length>nP) if (bP==0) sQ+=ebscohostsearchmode; 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