CINXE.COM

Baldrige Performance Excellence Program | NIST

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Local Baldrige-Based Programs</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/how-baldrige-works/baldrige-community/baldrige-ambassadors" data-drupal-link-system-path="">Baldrige Ambassadors</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/how-baldrige-works/baldrige-community/communities-excellence-2026" data-drupal-link-system-path="">Communities of Excellence 2026</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/how-baldrige-works/baldrige-community/international-award-programs" data-drupal-link-system-path="">International Award Programs</a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/how-baldrige-works/newsmedia-room" data-drupal-link-system-path="">News/Media Room</a> <button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-1-4"><span 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href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-key-terms" data-drupal-link-system-path="">Baldrige Key Terms</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools" data-drupal-link-system-path="">Improvement Tools</a> <button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-2-3"><span class="usa-sr-only">Expand or Collapse</span></button> <ul id="menu-baldrige-2-3" class="usa-sidenav__sublist usa-accordion"> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit" data-drupal-link-system-path="">Job Quality Toolkit</a> <button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-2-3-1"><span class="usa-sr-only">Expand or Collapse</span></button> <ul id="menu-baldrige-2-3-1" class="usa-sidenav__sublist"> <li> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit/recruitment-hiring" data-drupal-link-system-path="">Recruitment &amp; Hiring</a> </li> <li> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit/benefits" data-drupal-link-system-path="">Benefits</a> </li> <li> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit/diversity-equity-inclusion" data-drupal-link-system-path="">Diversity, Equity, Inclusion, &amp; Accessibility</a> </li> <li> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit/empowerment-representation" data-drupal-link-system-path="">Empowerment &amp; Representation</a> </li> <li> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit/job-security-working-conditions" 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href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/foundations-successful-business" title="Foundations for a Successful Business" data-drupal-link-system-path="">Foundations for a Successful Business</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/are-we-making-progress" data-drupal-link-system-path="">Are We Making Progress?</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/are-we-making-progress-leaders" data-drupal-link-system-path="">Are We Making Progress as Leaders?</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/easyinsight-take-first-step-toward-baldrige-self" data-drupal-link-system-path="">easyInsight: Take a First Step Toward a Baldrige Self-Assessment</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/are-you-role-model-leader" data-drupal-link-system-path="">Are You a Role-Model Leader?</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/integrating-baldrige-other-tools" data-drupal-link-system-path="">Integrating Baldrige with Other Tools</a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector" data-drupal-link-system-path="">Baldrige by Sector</a> <button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-2-4"><span class="usa-sr-only">Expand or Collapse</span></button> <ul id="menu-baldrige-2-4" class="usa-sidenav__sublist usa-accordion"> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector/manufacturing" data-drupal-link-system-path="">Manufacturing</a> <button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-2-4-1"><span class="usa-sr-only">Expand or Collapse</span></button> <ul id="menu-baldrige-2-4-1" class="usa-sidenav__sublist"> <li> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector/manufacturing/are-you-ready-address-your-business-challenges" data-drupal-link-system-path="">Are You Ready to Address Your Business Challenges and Get National Recognition?</a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector/service" data-drupal-link-system-path="">Service</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector/small-business" data-drupal-link-system-path="">Small Business</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector/education" data-drupal-link-system-path="">Education</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector/health-care" data-drupal-link-system-path="">Health Care</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/baldrige-sector/nonprofitgovernment" data-drupal-link-system-path="">Nonprofit/Government</a> </li> </ul> </li> </ul> </li> <li class="usa-sidenav__item usa-sidenav__item--parent"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services" data-drupal-link-system-path="">Products &amp; Services</a> <button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-3"><span class="usa-sr-only">Expand or Collapse</span></button> <ul id="menu-baldrige-3" class="usa-sidenav__sublist usa-accordion"> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/baldrige-cybersecurity-initiative" data-drupal-link-system-path="">Baldrige Cybersecurity Initiative</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/baldrige-excellence-framework" data-drupal-link-system-path="">Baldrige Excellence Framework</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/baldrige-excellence-builder" data-drupal-link-system-path="">Baldrige Excellence Builder</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/baldrige-executive-fellows-program" data-drupal-link-system-path="">Baldrige Executive Fellows Program</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/baldrige-connect" data-drupal-link-system-path="">Baldrige Connect</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/become-baldrige-examiner" data-drupal-link-system-path="">Become a Baldrige Examiner</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/baldrige-examiner-training-experience" data-drupal-link-system-path="">Baldrige Examiner Training Experience</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/shop-baldrige-gear" data-drupal-link-system-path="">Shop Baldrige Gear</a> </li> </ul> </li> <li class="usa-sidenav__item usa-sidenav__item--parent"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/publications" data-drupal-link-system-path="">Publications</a> <button class="usa-accordion__button" 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data-drupal-link-system-path="">Insights on the Road to Performance Excellence</a> </li> </ul> </li> <li class="usa-sidenav__item usa-sidenav__item--parent"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/conferences" data-drupal-link-system-path="">Conferences</a> <button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-5"><span class="usa-sr-only">Expand or Collapse</span></button> <ul id="menu-baldrige-5" class="usa-sidenav__sublist usa-accordion"> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/qe" data-drupal-link-system-path="">Quest for Excellence Conference</a> </li> <li class="usa-sidenav__item"> <a href="https://web.archive.org/web/20230922203135/https://www.baldrigeconference.org/" data-drupal-link-system-path="">Baldrige Fall Conference</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230922203135/https://www.nist.gov/baldrige/conferences/baldrige-exhibit-schedule" 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<figure class="align-left nist-image"><img alt="Factory engineer looking through a manufactured part." height="281" loading="lazy" src="/web/20230922203135im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2023/05/01/Organizational-Context.jpg?itok=Bf7HKeyq" typeof="foaf:Image" width="480"><figcaption class="nist-image__caption"><div class="nist-image__caption-content" data-caption-editable="true"> </div> <div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> Hodoimg/Shutterstock </div> </figcaption></figure><h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="a9afb341-d92a-4617-917d-a4b5ae7ec327" href="/web/20230922203135/https://www.nist.gov/baldrige/self-assessing/improvement-tools/foundations-successful-business" title="Foundations for a Successful Business">Foundations for a Successful Business</a></h3> <p>Beginner framework tool that helps you identify and leverage your strengths and 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class="grid-col"> <p>Learn about the Baldrige Program External Review and view monthly updates to stay informed of the assessment progress.</p> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="3dfcf393-57ae-4eb6-8686-f426168f8873" href="/web/20230922203135/https://www.nist.gov/baldrige/baldrige-program-external-review#about" title="Baldrige Program External Review">About the Review</a></p> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="3dfcf393-57ae-4eb6-8686-f426168f8873" href="/web/20230922203135/https://www.nist.gov/baldrige/baldrige-program-external-review#impacts" title="Baldrige Program External Review">Program Review Impacts</a></p> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="3dfcf393-57ae-4eb6-8686-f426168f8873" href="/web/20230922203135/https://www.nist.gov/baldrige/baldrige-program-external-review#products" title="Baldrige Program External Review">Available Products and Services</a></p> </div> </div> <hr><p> </p> <div class="grid-row grid-gap"> <div class="grid-col-3"> <figure class="align-center nist-image"><img alt="Baldrige Foundation Logo" height="78" loading="lazy" src="/web/20230922203135im_/https://www.nist.gov/sites/default/files/styles/220_x_220_limit/public/images/2016/09/28/baldrige_foundation_logo_transparent.jpg?itok=mZz8_FKO" title="Baldrige Foundation Logo" typeof="foaf:Image" width="220"><figcaption class="nist-image__caption"><div class="nist-image__caption-content" data-caption-editable="true"> </div> </figcaption></figure></div> <div class="grid-col-9"> <h3 class="pane pane--nist-node-html-title-pane">Foundation for the Malcolm Baldrige National Quality Award</h3> <p>Visit the <a href="https://web.archive.org/web/20230922203135/http://baldrigefoundation.org/">Baldrige Foundation</a> to learn how it supports the Baldrige Program and what you can do to help.</p> </div> </div></div> </div> <div class="paragraph 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</a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-04-19T12:00:00Z">April 19, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> In April 2023, 17 executives began a year-long leadership development journey in the prestigious Baldrige Executive Fellows Program, the only leadership </div> </div> </div> </article> </div> <div> <article role="article" about="/news-events/news/2023/04/baldrige-executives-explore-best-practices-leadership-challenges-they" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20230922203135/https://www.nist.gov/news-events/news/2023/04/baldrige-executives-explore-best-practices-leadership-challenges-they"><span property="schema:name">Baldrige Executives Explore Best Practices, Leadership Challenges as They Complete Yearlong Fellowship</span> </a></h3> <div 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In 2016 (with a revision in 2019), the Baldrige </div> </div> </div> </article> </div> <div> <article role="article" about="/blogs/blogrige/inspired-baldrige-concepts-digital-health-transformations-possible-through-most-wired" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20230922203135/https://www.nist.gov/blogs/blogrige/inspired-baldrige-concepts-digital-health-transformations-possible-through-most-wired" hreflang="en"><img loading="lazy" src="/web/20230922203135im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/08/03/Digital-Health-Transformations.jpg?itok=WX3p8r_S" width="100" height="63" alt="Three CHIME staff holder up images of the CHIME Digitial Health Most Wired Survey 2022." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20230922203135/https://www.nist.gov/blogs/blogrige/inspired-baldrige-concepts-digital-health-transformations-possible-through-most-wired"><span>Inspired by Baldrige Concepts, Digital Health Transformations Possible through “Most Wired” Analytics</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-09-05T12:00:00Z">September 5, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> For 20 years, the Most Wired Survey , which assesses the digital achievements of health care entities, was managed through a successful partnership with the </div> </div> </div> </article> </div> <div> <article role="article" about="/blogs/blogrige/happy-labor-day-2023" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20230922203135/https://www.nist.gov/blogs/blogrige/happy-labor-day-2023" hreflang="en"><img loading="lazy" src="/web/20230922203135im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/08/18/Happy-Labor-Day-2023.jpg?itok=Boe-szS5" width="100" height="63" alt="Happy Labor Day 2023 showing tools from different occupations." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20230922203135/https://www.nist.gov/blogs/blogrige/happy-labor-day-2023"><span>Happy Labor Day 2023</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-08-29T12:00:00Z">August 29, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> Honoring those whose hard work makes our lives better </div> </div> </div> </article> </div> <div> <article role="article" about="/blogs/blogrige/new-baldrige-star-shines-heaven" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20230922203135/https://www.nist.gov/blogs/blogrige/new-baldrige-star-shines-heaven" hreflang="en"><img loading="lazy" src="/web/20230922203135im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/08/15/in-memoriam-Jane-Poulter.jpg?itok=8S8FebAY" width="100" height="63" alt="In Memoriam: Photo of Jane Poulter with white lilies in a vase beside frame." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20230922203135/https://www.nist.gov/blogs/blogrige/new-baldrige-star-shines-heaven"><span>A New Baldrige Star Shines in Heaven*</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-08-22T12:00:00Z">August 22, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> A Baldrige star has left our earthly realm and now shines brightly in heaven. On August 6 th , 2023, former Baldrige Program staff member Mary Jane Poulter </div> </div> </div> </article> </div> <footer> <div class="link-list"><a href="/web/20230922203135/https://www.nist.gov/blogs/blogrige">View more</a></div> </footer> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="clearfix"> <div class="nist-resource-block "> <div class="nist-resource-block__title-bar"> <div class="nist-resource-block__title"> <div class="nist-resource-block__icon"> </div> <h2> <div class="string">Baldrige Executive Fellows Program</div> </h2> </div> </div> <div class="nist-resource-block__content"> <div class="nist-block"> <div class="text-long"><div class="grid-row grid-gap"> <div class="grid-col"> <p> </p> <figure class="align-center nist-image"><img alt="Baldrige Executive Fellows Program showing man pointing to Leadership Development in the Criteria Overview." height="329" loading="lazy" src="/web/20230922203135im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2022/04/27/fellows-artwork-home.jpg?itok=k5ZhHVDR" typeof="foaf:Image" width="400"><figcaption class="nist-image__caption"><div class="nist-image__caption-content" data-caption-editable="true"> </div> <div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> sdecoret/Shutterstock </div> </figcaption></figure><p class="text-align-center"><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="ae168616-16e1-4fb7-96b5-e7598a616f98" href="/web/20230922203135/https://www.nist.gov/baldrige/products-services/baldrige-executive-fellows-program" title="Baldrige Executive Fellows Program">Learn More</a></p> </div> <div class="grid-col last"> <hr><p class="text-align-center">What Executive Fellows Are Saying</p> <h2 class="text-align-center"><em>walk the talk</em></h2> <p class="text-align-center">Jo Ann Jenkins, Chief Executive Officer, AARP Inc.<br> __________________________________<br><br> I was able to establish invaluable connections and garner insights into how other leading organizations are developing and implementing innovative, effective strategies in support of operational excellence and leadership development. A significant insight is that the leadership and senior management must  model its organization's mission consistently, with passion and enthusiasm. 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