HathiTrust Help Center - Jira Service Management

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/* sc-component-id: sc-cpmLhU */ .jtzcsP{font-size:1.1428571428571428em;font-style:inherit;line-height:1.25;color:var(--ds-text,var(--ds-text,#172B4D));font-weight:var(--ds-font-weight-semibold,600);-webkit-letter-spacing:-0.006em;-moz-letter-spacing:-0.006em;-ms-letter-spacing:-0.006em;letter-spacing:-0.006em;margin-top:24px;-webkit-align-self:flex-start;-ms-flex-item-align:start;align-self:flex-start;box-sizing:border-box;margin:var(--ds-space-250,20px) auto var(--ds-space-200,16px) 0;margin-left:var(--ds-space-400,32px);padding-left:var(--ds-space-050,4px);} @media (min-width:37.5em){.jtzcsP{margin-left:0;}} /* sc-component-id: sc-dxZgTM */ .dawJcE{background-color:var(--ds-surface,#FAFBFC);} .dawJcE a:not(.cv-exclude-from-customisation),.dawJcE a:hover:not(.cv-exclude-from-customisation){color:var(--ds-link,#c35400);} 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.czKaMo{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;height:100%;} .czKaMo .sc-keVrkP{margin:var(--ds-space-200,16px) var(--ds-space-0,0px) var(--ds-space-0,0px);} .czKaMo .sc-dvCyap{margin-top:var(--ds-space-0,0px);} /* sc-component-id: sc-exkUMo */ .kdgZrj{line-height:var(--ds-space-300,24px);display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;margin-bottom:var(--ds-space-150,12px);} /* sc-component-id: sc-kcDeIU */ .fXuyhj{height:var(--ds-space-300,24px);width:var(--ds-space-300,24px);margin-right:var(--ds-space-100,8px);-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;} /* sc-component-id: sc-BngTV */ .jYPjWj{white-space:nowrap;width:100%;color:var(--ds-text,#172B4D);text-overflow:ellipsis;overflow:hidden;} /* sc-component-id: sc-bFADNz */ 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64px) / 3);}} /* sc-component-id: sc-sdtwF */ .fXYLdK{margin-top:0;box-sizing:border-box;width:100%;} /* sc-component-id: sc-iYUSvU */ .kvQgvb{box-sizing:border-box;width:100%;margin:0 auto;padding:0 var(--ds-space-400,32px);} .kvQgvb *{box-sizing:border-box;} @media (min-width:52.5em){.kvQgvb{max-width:840px;padding-right:var(--ds-space-600,48px);padding-left:var(--ds-space-600,48px);}} /* sc-component-id: sc-cHSUfg */ .gZSfHt{margin:auto;padding-left:var(--ds-space-600,48px);padding-right:var(--ds-space-600,48px);} .gZSfHt > *{padding-top:var(--ds-space-300,24px);} .gZSfHt > :last-child{padding-bottom:var(--ds-space-300,24px);} .gZSfHt .connect-fragment-app-root{margin-top:0;} /* sc-component-id: sc-cugefK */ .dfrSUH{color:var(--ds-link,#c35400);} /* sc-component-id: sc-iNhVCk */ .htYfoj{margin-top:var(--ds-space-050,4px);padding-left:var(--ds-space-025,2px);} .htYfoj p{text-overflow:ellipsis;overflow:hidden;white-space:nowrap;} /* sc-component-id: sc-eAKXzc */ .cYLdCl{padding-left:var(--ds-space-025,2px);} /* sc-component-id: sc-bfYoXt */ .lplhcp{font-size:1.1428571428571428em;font-style:inherit;line-height:1.25;color:var(--ds-text,var(--ds-text,#172B4D));font-weight:var(--ds-font-weight-semibold,600);-webkit-letter-spacing:-0.006em;-moz-letter-spacing:-0.006em;-ms-letter-spacing:-0.006em;letter-spacing:-0.006em;margin-top:24px;} /* sc-component-id: sc-gbOuXE */ .gmKLCM{padding-top:0;padding-bottom:0;} .gmKLCM > *{padding-top:var(--ds-space-300,24px);} .gmKLCM > :last-child{padding-bottom:var(--ds-space-300,24px);}</style><style type="text/css"> html, body, p, div, h1, h2, h3, h4, h5, h6, ul, ol, dl, img, pre, form, fieldset { margin: 0; padding: 0; } img, fieldset { border: 0; } body, html { height: 100%; width: 100%; } body, body.cv-layout { background-color: var(--ds-surface, #fff); color: var(--ds-text, #172B4D); font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; font-size: var(--ds-font-size-100, 14px); font-style: normal; font-weight: 400; line-height: var(--ds-font-lineHeight-200, 1.42857142857143); -ms-overflow-style: -ms-autohiding-scrollbar; text-decoration-skip-ink: auto; } /* Default margins */ p, ul, ol, dl, h1, h2, h3, h4, h5, h6, blockquote, pre, form, table { margin: var(--ds-space-150, 12px) 0 0 0; } /* Links */ a { color: var(--ds-link, #0052CC); text-decoration: none; } a:hover { color: var(--ds-link, #0065FF); text-decoration: underline; } a:active { color: var(--ds-link-pressed, #0747A6); } a:focus-visible { outline: var(--ds-border-width-outline, 2px) solid var(--ds-border-focused, #2684FF); outline-offset: var(--ds-space-025, 2px); } @supports not selector(*:focus-visible) { a:focus { outline: var(--ds-border-width-outline, 2px) solid var(--ds-border-focused, #4C9AFF); outline-offset: var(--ds-space-025, 2px); } } /* Headings */ h1 { font-size: 2.0714285714285716em; font-style: inherit; line-height: 1.103448275862069; color: var(--ds-text, var(--ds-text, #172B4D)); font-weight: var(--ds-font-weight-semibold, 600); letter-spacing: -0.01em; margin-top: 40px; } h2 { font-size: 1.7142857142857142em; font-style: inherit; line-height: 1.1666666666666667; color: var(--ds-text, var(--ds-text, #172B4D)); font-weight: var(--ds-font-weight-medium, 500); letter-spacing: -0.01em; margin-top: 40px; } h3 { font-size: 1.4285714285714286em; font-style: inherit; line-height: 1.2; color: var(--ds-text, var(--ds-text, #172B4D)); font-weight: var(--ds-font-weight-medium, 500); letter-spacing: -0.008em; margin-top: 28px; } h4 { font-size: 1.1428571428571428em; font-style: inherit; line-height: 1.25; color: var(--ds-text, var(--ds-text, #172B4D)); font-weight: var(--ds-font-weight-semibold, 600); letter-spacing: -0.006em; margin-top: 24px; } h5 { font-size: 1em; font-style: inherit; line-height: 1.1428571428571428; color: var(--ds-text, var(--ds-text, #172B4D)); font-weight: var(--ds-font-weight-semibold, 600); letter-spacing: -0.003em; margin-top: 16px; } h6 { font-size: 0.8571428571428571em; font-style: inherit; line-height: 1.3333333333333333; color: var(--ds-text, var(--ds-text, #172B4D)); font-weight: var(--ds-font-weight-semibold, 600); margin-top: 20px; text-transform: uppercase; } /* Lists */ ul, ol, dl { padding-left: var(--ds-space-500, 40px); } dd, dd + dt, li + li { margin-top: var(--ds-space-050, 4px); } ul ul:not(:first-child), ol ul:not(:first-child), ul ol:not(:first-child), ol ol:not(:first-child) { margin-top: var(--ds-space-050, 4px); } /* remove top margin for first element */ p:first-child, ul:first-child, ol:first-child, dl:first-child, h1:first-child, h2:first-child, h3:first-child, h4:first-child, h5:first-child, h6:first-child, blockquote:first-child, pre:first-child, form:first-child, table:first-child { margin-top: 0; } /* Quotes */ blockquote, q { color: inherit; } blockquote { border: none; padding-left: var(--ds-space-500, 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var(--leftPanelWidth, 0px) minmax(0, 1fr) var(--rightPanelWidth, 0px); grid-template-rows: var(--bannerHeight, 0px) var(--topNavigationHeight, 0px) auto; outline: none;} .css-1btht9s {display: flex; height: 100%; position: relative; grid-area: content;} .css-6drbqp:focus {outline: none;} .css-6drbqp:focus >div {box-shadow: 0px 0px 0px 2px inset var(--ds-border-focused, #4C9AFF); outline: none;} .css-7klh0i {min-width: 0; margin-left: 0; -webkit-box-flex: 1; -webkit-flex-grow: 1; -ms-flex-positive: 1; flex-grow: 1; -webkit-transition: margin-left 300ms cubic-bezier(0.2,0,0,1) 0s; transition: margin-left 300ms cubic-bezier(0.2,0,0,1) 0s;} @media (prefers-reduced-motion: reduce) {.css-7klh0i {-webkit-animation: none; animation: none; -webkit-transition: none; transition: none;}} .css-7klh0i:focus {outline: none;} .css-7klh0i:focus >div {box-shadow: 0px 0px 0px 2px inset var(--ds-border-focused, #4C9AFF); outline: none;} .css-7dnl84 {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; position: absolute; top: var(--ds-space-0, 0px); width: 100%; z-index: 200;} .css-k5cxwk {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none;} .css-1npayr {display: flex; box-sizing: border-box; -webkit-flex-direction: column; -ms-flex-direction: column; flex-direction: column; -webkit-box-pack: stretch; -ms-flex-pack: stretch; -webkit-justify-content: stretch; justify-content: stretch;} .css-1mt5r7j {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-background-size: cover; background-size: cover; background-repeat: no-repeat; -webkit-background-position: center; background-position: center;} .css-4pcdm4 {display: grid; box-sizing: border-box; width: 100%; grid-template-columns: repeat(12, 1fr); margin-inline: auto;} @media all {.css-4pcdm4 {gap: var(--ds-space-200, 16px);}} @media (min-width: 30rem) {.css-4pcdm4 {gap: var(--ds-space-200, 16px);}} @media (min-width: 48rem) {.css-4pcdm4 {gap: var(--ds-space-200, 16px);}} @media (min-width: 64rem) {.css-4pcdm4 {gap: var(--ds-space-300, 24px);}} @media (min-width: 90rem) {.css-4pcdm4 {gap: var(--ds-space-400, 32px);}} @media (min-width: 110rem) {.css-4pcdm4 {gap: var(--ds-space-400, 32px);}} @media all {.css-4pcdm4 {padding-inline: var(--ds-space-200, 16px);}} @media (min-width: 30rem) {.css-4pcdm4 {padding-inline: var(--ds-space-200, 16px);}} @media (min-width: 48rem) {.css-4pcdm4 {padding-inline: var(--ds-space-300, 24px);}} @media (min-width: 64rem) {.css-4pcdm4 {padding-inline: var(--ds-space-400, 32px);}} @media (min-width: 90rem) {.css-4pcdm4 {padding-inline: var(--ds-space-400, 32px);}} @media (min-width: 110rem) {.css-4pcdm4 {padding-inline: var(--ds-space-500, 40px);}} .css-kdsp69 {grid-column: 1/span 12;} @media all {.css-kdsp69 {grid-column-start: var(--grid-item-xxs-start, 'auto');}} @media (min-width: 48rem) {.css-kdsp69 {display: block; grid-column-end: span var(--grid-item-sm-span, 12);}} .css-f7xrsg {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center;} .css-1f06fv6 {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; position: relative;} .css-xrrd3p {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; background-color: var(--ds-background-input, #FAFBFC); border-style: solid; border-width: var(--ds-border-width, 1px); border-color: var(--ds-border-input, #FAFBFC); border-radius: var(--ds-border-radius-100, 3px);} .css-xrrd3p:focus-within {outline-style: solid; outline-width: var(--ds-border-width-outline, 2px); outline-color: var(--ds-border-focused, #2684FF);} .css-1au07qt {display: flex; box-sizing: border-box; -webkit-align-items: start; -webkit-box-align: start; -ms-flex-align: start; align-items: start; -webkit-flex-direction: row; -ms-flex-direction: row; flex-direction: row;} .css-snhnyn {display: inline-block; -webkit-flex-shrink: 0; -ms-flex-negative: 0; flex-shrink: 0; line-height: 1;} .css-snhnyn >svg {overflow: hidden; pointer-events: none; max-width: 100%; max-height: 100%; color: var(--icon-primary-color); fill: var(--icon-secondary-color); vertical-align: bottom;} .css-snhnyn >svg stop {stop-color: currentColor;} @media screen and (forced-colors: active) {.css-snhnyn >svg {-webkit-filter: grayscale(1); filter: grayscale(1); --icon-primary-color: CanvasText; --icon-secondary-color: Canvas;}} .css-1vbfcpq {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center; max-width: 840px;} .css-p2hvtt {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center; max-width: 336px; padding-top: var(--ds-space-300, 24px); padding-bottom: var(--ds-space-300, 24px);} @media (min-width: 60rem) {.css-p2hvtt {max-width: 720px;}} @media (min-width: 80rem) {.css-p2hvtt {max-width: 1160px;}} .css-1fkzgp9 {display: flex; box-sizing: border-box; -webkit-flex-direction: column; -ms-flex-direction: column; flex-direction: column; -webkit-box-pack: stretch; -ms-flex-pack: 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-webkit-box-align: start; -ms-flex-align: start; align-items: start; -webkit-flex-direction: row; -ms-flex-direction: row; flex-direction: row; margin-block: var(--ds-space-0, 0px); max-width: 264px;} @media (min-width: 37.5rem) {.css-1f5rn35 {max-width: 336px;}} .css-h6f76c {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; -webkit-align-self: center; -ms-flex-item-align: center; align-self: center; width: 100%; -webkit-align-items: center; -webkit-box-align: center; -ms-flex-align: center; align-items: center; padding-top: var(--ds-space-300, 24px); padding-bottom: var(--ds-space-300, 24px);} .css-rks9jp {display: flex; box-sizing: border-box; -webkit-flex-direction: column; -ms-flex-direction: column; flex-direction: column; -webkit-box-pack: stretch; -ms-flex-pack: stretch; -webkit-justify-content: stretch; justify-content: stretch; row-gap: var(--ds-space-200, 16px); width: 100%; max-width: 840px; margin-inline: auto; padding-inline: var(--ds-space-600, 48px);} .css-52e8lz {display: flex; box-sizing: border-box; -webkit-flex-direction: column; -ms-flex-direction: column; flex-direction: column; -webkit-box-pack: stretch; -ms-flex-pack: stretch; -webkit-justify-content: stretch; justify-content: stretch; margin-top: var(--ds-space-0, 0px); padding-left: var(--ds-space-0, 0px); row-gap: var(--ds-space-150, 12px); list-style-type: none;} .css-1vzapdj {box-sizing: border-box; -webkit-appearance: none; -moz-appearance: none; -ms-appearance: none; appearance: none; border: none; word-wrap: break-word; margin-top: var(--ds-space-0, 0px);} ._1e0c1txw {display: flex;} ._2lx21bp4 {flex-direction: column;} ._16jlkb7n {flex-grow: 1;} ._1o9zkb7n {flex-shrink: 1;} ._i0dl1wug {flex-basis: auto;} ._1tke1osq {min-height: 100%;} ._kqswh2mm {position: relative;} ._n3td1imi {padding-bottom: var(--_1r1tno);} ._bfhkmpv7 {background-color: var(--_128mzge);} ._bfhkglyw {background-color: none;} ._4t3i1osq {height: 100%;} ._1bsb1osq {width: 100%;} ._vchhusvi {box-sizing: border-box;} ._zulp1piz {gap: var(--_60eg63);} ._y3gn1ckq {text-align: var(--_ajlr49);} ._1rquusvi * {box-sizing: border-box;} ._19pkidpf {margin-top: 0;} ._2hwx1wug {margin-right: auto;} ._otyridpf {margin-bottom: 0;} ._18u01wug {margin-left: auto;} ._1bahesu3 {justify-content: flex-end;} ._ca0qwtt2 {padding-top: var(--_1il4389);} ._n3td8tkg {padding-bottom: var(--_bfspgr);} ._1wyb1tcg {font-size: 24px;} ._k48pbfng {font-weight: 500;} ._1dyzz5jk {letter-spacing: -.01em;} ._otyr1piz {margin-bottom: var(--_60eg63);} ._syaz3tts {color: var(--_62kwd4);} ._syaz1pac {color: var(--_5hv87);} ._1yt4rzs6 {padding: 0 var(--_1g96ll0);} ._1ltvidpf {left: 0;} ._154iidpf {top: 0;} ._94n5idpf {bottom: 0;} ._4cvr1h6o {align-items: center;} ._1wpz1h6o {align-self: center;} ._u5f31y6q {padding-right: var(--_11x4aft);} ._11c8qk37{font:var(--ds-font-body-UNSAFE_small,normal 400 9pt/1pc ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Ubuntu,system-ui,"Helvetica Neue",sans-serif)} ._1yt4nmcz{padding:var(--_a5vo3x)} ._2rko1sit{border-radius:var(--ds-border-radius,3px)} ._152tze3t{inset-block-start:var(--ds-space-0,0)} ._18m915vq{overflow-y:hidden} ._1bto1l2s{text-overflow:ellipsis} ._1e02ze3t{inset-inline-start:var(--ds-space-0,0)} ._1i4q1hna{overflow-wrap:break-word} ._1reo15vq{overflow-x:hidden} ._bfhkpioe{background-color:var(--_yr7xfv)} ._o5721q9c{white-space:nowrap} ._p12f1pna{max-width:420px} ._p12fp3fh{max-width:15pc} ._slp31hna{word-wrap:break-word} ._syaz1i9p{color:var(--_ywovvi)} ._vchhusvi{box-sizing:border-box} @media (min-width:30em) {._jkdiuu9g {max-width: 840px;}._lcks8tkg {padding-right: var(--_bfspgr);}._syd28tkg {padding-left: var(--_bfspgr);}} </style> </head> <body class="cv-layout aui-theme-default js-focus-visible sc-dxZgTM dawJcE px-paper-layout sc-hEsumM towDO"> <div id="root"><div></div><input type="hidden" data-lazy-begin="1qnh6cr"/><input type="hidden" data-lazy-end="1qnh6cr"/><div data-layout-container="true" data-testid="page-layout" tabindex="-1" class="css-99gcuh"><div class="css-1btht9s"><div class="sc-eXEjpC kMGqsL sc-kafWEX jHOinG"><div class="sc-eTuwsz cdWpLJ"><div class="sc-ibxdXY fMVfnU"><div class="sc-RefOD jkFXjQ"><div class="sc-gzOgki gDlvpJ"></div><main class="sc-hwwEjo edaztw sc-jtRfpW bCmOWK"><div data-testid="main" class="css-7klh0i" id="main" data-ds--page-layout--slot="main"><div class="_1e0c1txw _2lx21bp4 _16jlkb7n _1o9zkb7n _i0dl1wug _1tke1osq"><input type="hidden" data-lazy-begin="beq858"/><main style="--_1r1tno:var(--ds-space-400, 32px)" class="_kqswh2mm _n3td1imi"><div data-testid="layout-view-renderer" class="_kqswh2mm"><div class="css-7dnl84"><header class="sc-jqCOkK ljoOtg"><a class="sc-tilXH cv-exclude-from-customisation hgAgtD" aria-label="Help Center" href="/servicedesk/customer/portals" target="_self"><div class="sc-jbKcbu echgod"><span>HathiTrust Help 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style="height:352px;--_bfspgr:var(--ds-space-600, 48px);--_1il4389:var(--ds-space-300, 24px)" class="_vchhusvi _1rquusvi _1bsb1osq _19pkidpf _2hwx1wug _otyridpf _18u01wug _jkdiuu9g _lcks8tkg _syd28tkg _1e0c1txw _2lx21bp4 _1bahesu3 _ca0qwtt2 _n3td8tkg"><h1 style="text-align:left;--_60eg63:var(--ds-space-100, 8px);--_62kwd4:#5c5c5c;--_5hv87:var(--ds-text, #172B4D)" class="_1wyb1tcg _k48pbfng _1dyzz5jk _otyr1piz _syaz3tts">Welcome to the HathiTrust Help Center</h1><div class="css-1f06fv6" aria-expanded="false" aria-haspopup="false"><div></div><div style="border-color:var(--ds-border-input, #dee0e4);background-color:var(--ds-background-input, white)" class="css-xrrd3p"><div class="css-1au07qt"><div style="--_1g96ll0:var(--ds-space-200, 16px);--_11x4aft:var(--ds-space-050, 4px)" class="_1yt4rzs6 _4t3i1osq _1ltvidpf _154iidpf _94n5idpf _1e0c1txw _4cvr1h6o _1wpz1h6o _u5f31y6q"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:var(--ds-icon-subtle, #6B778C);--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="m16.436 15.085 3.94 4.01a1 1 0 0 1-1.425 1.402l-3.938-4.006a7.5 7.5 0 1 1 1.423-1.406M10.5 16a5.5 5.5 0 1 0 0-11 5.5 5.5 0 0 0 0 11"/></svg></span></div><input class="sc-kvZOFW iiXbqd" data-testid="search-textbox-v2" type="text" autoComplete="off" spellcheck="false" aria-label="Search terms" placeholder="Search for information" aria-description="Typing letters in the search input updates the search results in below data table" value=""/></div></div></div></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/section/2fa273fc-d4d4-4371-8a16-396724fb566d" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/subsection/344099ca-481b-420b-b9ff-b7dbd91e6d27" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class="sc-btzYZH jCmrTU no-focus sc-feJyhm jgaeTi" data-testid="fake-button" role="region" tabindex="-1" aria-expanded="true"><div class="sc-iYUSvU kvQgvb sc-dfVpRl fXWhRZ"><div class="sc-iELTvK iuddPO"><div class="sc-elJkPf iYJWMi"><div class="sc-lhVmIH kAZuQy" id="announcement-header" data-testid="announcement-banner-header">Two-Ways to Get Help</div><div class="sc-bYSBpT fzGxHQ" id="announcement-message"><p>The HathiTrust Help Center is your one-stop shop for help on all things related to HathiTrust! Enter your key words in the search bar above to pull up help articles or use the appropriate link below to open a ticket with our User Support team. Find more info on our website: <a href="http://hathitrust.org" class="external-link" rel="nofollow noreferrer" target="_blank" style="text-decoration: underline;">www.hathitrust.org</a></p></div></div></div></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/section/6fd254f9-70a1-4502-8ff9-bebb1de14efc" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/subsection/0cd2c202-8706-4a27-bfa7-15159262748b" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-1vbfcpq" data-testid="element-root"><div class="sc-cHSUfg gZSfHt"></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/section/23fc1feb-cb0f-4c16-b205-cc5da61149c9" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/subsection/3533b4a5-6867-46b3-b879-66ed21802981" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-f7xrsg" data-testid="element-root"><div class="css-k5cxwk"><input type="hidden" data-lazy-begin="1ah4crw"/><div class="sc-gbOuXE gmKLCM"><input type="hidden" data-lazy-begin="1mxwegb"/><input type="hidden" data-lazy-end="1mxwegb"/><input type="hidden" data-lazy-begin="1mxwegb"/><input type="hidden" data-lazy-end="1mxwegb"/></div><input type="hidden" data-lazy-end="1ah4crw"/></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/section/3c4d7071-b39e-4e30-9e90-844146102a86" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/subsection/7bd9016d-fcf2-4add-baf1-efc7ca160648" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-p2hvtt" data-testid="element-root"><h2 class="sc-cpmLhU jtzcsP">Topics</h2><div class="sc-drKuOJ lkOVVP"><ol class="sc-cmjSyW jzeIKg sc-gRnDUn jhqaFD"><li class="sc-sdtwF fXYLdK"><div class="sc-cBdUnI czKaMo"><a class="sc-dvCyap bmKFuo sc-jWBwVP cqPlYr" href="/servicedesk/customer/topic/41cec545-b9e8-44f7-845f-8127277d324f" target="_self"><div role="presentation"><div class="sc-hBbWxd jEGfnl">Release Notes and Issues</div></div></a><ol class="sc-keVrkP cVZHye"><li class="sc-gVLVqr iFTowI"><div class="sc-exkUMo kdgZrj"><div class="sc-kcDeIU fXuyhj"><div class="sc-frDJqD nebzh" height="24px" width="24px"></div></div><a class="sc-cqpYsc ciBUiI" href="/servicedesk/customer/article/2905571372" target="_self"><div role="presentation"><div class="sc-BngTV jYPjWj">Release Notes and Issues</div></div></a></div></li></ol></div></li><li class="sc-sdtwF fXYLdK"><div class="sc-cBdUnI czKaMo"><a class="sc-dvCyap bmKFuo sc-jWBwVP cqPlYr" href="/servicedesk/customer/topic/630dbce8-986a-405d-95fe-6018018df5a0" target="_self"><div role="presentation"><div class="sc-hBbWxd jEGfnl">Search the Collection</div></div></a><ol class="sc-keVrkP cVZHye"><li class="sc-gVLVqr iFTowI"><div class="sc-exkUMo kdgZrj"><div class="sc-kcDeIU fXuyhj"><div class="sc-frDJqD nebzh" height="24px" width="24px"></div></div><a class="sc-cqpYsc ciBUiI" href="/servicedesk/customer/article/2386919535" target="_self"><div role="presentation"><div class="sc-BngTV jYPjWj">Searching the Collection</div></div></a></div></li><li class="sc-gVLVqr iFTowI"><div class="sc-exkUMo kdgZrj"><div class="sc-kcDeIU fXuyhj"><div class="sc-frDJqD nebzh" height="24px" width="24px"></div></div><a class="sc-cqpYsc ciBUiI" href="/servicedesk/customer/article/2685599747" target="_self"><div role="presentation"><div class="sc-BngTV jYPjWj">How to Search for Journals or Serials in the Collection</div></div></a></div></li><li class="sc-gVLVqr iFTowI"><div class="sc-exkUMo kdgZrj"><div class="sc-kcDeIU fXuyhj"><div class="sc-frDJqD nebzh" height="24px" width="24px"></div></div><a class="sc-cqpYsc ciBUiI" href="/servicedesk/customer/article/2617278469" target="_self"><div role="presentation"><div class="sc-BngTV jYPjWj">How to Search the Collection on the New Website</div></div></a></div></li></ol><a class="sc-bFADNz bMfXfw sc-jWBwVP cqPlYr" href="/servicedesk/customer/topic/630dbce8-986a-405d-95fe-6018018df5a0" target="_self"><div class="sc-hBbWxd jEGfnl">Show 2 more</div></a></div></li><li class="sc-sdtwF fXYLdK"><div class="sc-cBdUnI czKaMo"><a class="sc-dvCyap bmKFuo sc-jWBwVP cqPlYr" href="/servicedesk/customer/topic/fc260496-ddb0-40d4-813a-1ac3bd76d762" target="_self"><div role="presentation"><div class="sc-hBbWxd jEGfnl">Access the Collection</div></div></a><ol class="sc-keVrkP cVZHye"><li class="sc-gVLVqr iFTowI"><div class="sc-exkUMo kdgZrj"><div class="sc-kcDeIU fXuyhj"><div class="sc-frDJqD nebzh" height="24px" width="24px"></div></div><a class="sc-cqpYsc ciBUiI" href="/servicedesk/customer/article/2386591860" target="_self"><div role="presentation"><div class="sc-BngTV jYPjWj">Viewing and Reading Books</div></div></a></div></li><li class="sc-gVLVqr iFTowI"><div class="sc-exkUMo kdgZrj"><div class="sc-kcDeIU fXuyhj"><div class="sc-frDJqD nebzh" height="24px" width="24px"></div></div><a class="sc-cqpYsc ciBUiI" href="/servicedesk/customer/article/2387247137" target="_self"><div role="presentation"><div class="sc-BngTV jYPjWj">What You Can Download from the Collection</div></div></a></div></li><li class="sc-gVLVqr iFTowI"><div class="sc-exkUMo kdgZrj"><div class="sc-kcDeIU fXuyhj"><div class="sc-frDJqD nebzh" height="24px" width="24px"></div></div><a class="sc-cqpYsc ciBUiI" href="/servicedesk/customer/article/2387378213" target="_self"><div role="presentation"><div class="sc-BngTV jYPjWj">What You Can Do as the Rights Holder of a Book in our Collection</div></div></a></div></li></ol><a class="sc-bFADNz bMfXfw sc-jWBwVP cqPlYr" href="/servicedesk/customer/topic/fc260496-ddb0-40d4-813a-1ac3bd76d762" target="_self"><div class="sc-hBbWxd jEGfnl">Show 4 more</div></a></div></li></ol></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/section/57c81428-c0b2-4a6b-96cf-f6185dc7617f" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/subsection/e3d172df-9eda-4d32-b969-c68290d52298" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-p2hvtt" data-testid="element-root"><h2 class="sc-cpmLhU jtzcsP">Featured portals</h2><div class="css-1fkzgp9"><ol class=" css-1j1p9tr"><li class="css-1f5rn35"><div tabindex="0" role="link" class="sc-iujRgT bxYjAj" aria-label="HathiTrust General Support" data-test-id="portal:HathiTrust General Support"><div class="sc-cQFLBn dhVUta"><div class="sc-bMVAic gQzpGd"><div class="sc-gqPbQI kiQyjO" title="HathiTrust General Support">HathiTrust General Support</div><div class="sc-hORach eULiCx" title="<p>Not sure where to start? Ask a general question here.</p>"><p>Not sure where to start? Ask a general question here.</p></div></div></div></div></li><li class="css-1f5rn35"><div tabindex="0" role="link" class="sc-iujRgT bxYjAj" aria-label="HathiTrust Catalog Quality" data-test-id="portal:HathiTrust Catalog Quality"><div class="sc-cQFLBn dhVUta"><div class="sc-bMVAic gQzpGd"><div class="sc-gqPbQI kiQyjO" title="HathiTrust Catalog Quality">HathiTrust Catalog Quality</div><div class="sc-hORach eULiCx" title="<p>Report a correction that needs to be made on one of our catalog records here.</p>"><p>Report a correction that needs to be made on one of our catalog records here.</p></div></div></div></div></li><li class="css-1f5rn35"><div tabindex="0" role="link" class="sc-iujRgT bxYjAj" aria-label="HathiTrust Content Quality" data-test-id="portal:HathiTrust Content Quality"><div class="sc-cQFLBn dhVUta"><div class="sc-bMVAic gQzpGd"><div class="sc-gqPbQI kiQyjO" title="HathiTrust Content Quality">HathiTrust Content Quality</div><div class="sc-hORach eULiCx" title="<p>Report a content correction that needs to be made for one of the volumes in our collection, such as blurry text.</p>"><p>Report a content correction that needs to be made for one of the volumes in our collection, such as blurry text.</p></div></div></div></div></li></ol></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/section/d395f81c-551a-48f4-9bd3-b06d6c639635" data-testid="layout-section"><div class="css-4pcdm4"><div style="--grid-item-xxs-start:auto;--grid-item-sm-span:12" class="css-kdsp69"><div id="ari:cloud:help::layout/d817ec67-b0ae-4a9e-9544-1c06c3bf55bb/home-page-template:a2881e3f-6337-4688-94f1-eff2096a9245/subsection/97fd2438-e856-465f-ac15-e0f4503c2387" class="_4t3i1osq _1bsb1osq _vchhusvi"><div style="--_60eg63:var(--ds-space-100, 8px);--_ajlr49:left" class="_4t3i1osq _1e0c1txw _vchhusvi _2lx21bp4 _zulp1piz _y3gn1ckq"><div class=" css-h6f76c" data-testid="element-root"><div class="css-rks9jp"><h2 class="sc-bfYoXt lplhcp">Suggested forms</h2><ul class=" css-52e8lz"><li class="css-1vzapdj"><div class="sc-hMqMXs krTnmg"><div class="sc-kEYyzF ewwDrn"><img class="sc-cMhqgX kzQZYf" src="https://hathitrust.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468" alt=""/></div><div class="sc-kkGfuU iAKJgB"><div class="sc-eAKXzc cYLdCl"><a class="sc-cugefK dfrSUH" href="/servicedesk/customer/portal/1/create/33" target="_self">Download book in HathiTrust General Support</a></div><div class="sc-iNhVCk htYfoj"><p>Full book downloads are only available to individuals associated with our member libraries. Contact us if you think you should have download access, but do not.</p></div></div></div></li><li class="css-1vzapdj"><div class="sc-hMqMXs krTnmg"><div class="sc-kEYyzF ewwDrn"><img class="sc-cMhqgX kzQZYf" src="https://hathitrust.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550" alt=""/></div><div class="sc-kkGfuU iAKJgB"><div class="sc-eAKXzc cYLdCl"><a class="sc-cugefK dfrSUH" href="/servicedesk/customer/portal/1/create/32" target="_self">General Support in HathiTrust General Support</a></div><div class="sc-iNhVCk htYfoj"><p>Ask a question here if you are not sure where to ask your question.</p></div></div></div></li><li class="css-1vzapdj"><div class="sc-hMqMXs krTnmg"><div class="sc-kEYyzF ewwDrn"><img class="sc-cMhqgX kzQZYf" src="https://hathitrust.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506" alt=""/></div><div class="sc-kkGfuU iAKJgB"><div class="sc-eAKXzc cYLdCl"><a class="sc-cugefK dfrSUH" href="/servicedesk/customer/portal/1/create/35" target="_self">General access and use question in HathiTrust General Support</a></div><div class="sc-iNhVCk htYfoj"><p>Ask a general question about accessing materials in the HathiTrust collection.</p></div></div></div></li><li class="css-1vzapdj"><div class="sc-hMqMXs krTnmg"><div class="sc-kEYyzF ewwDrn"><img class="sc-cMhqgX kzQZYf" src="https://hathitrust.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482" alt=""/></div><div class="sc-kkGfuU iAKJgB"><div class="sc-eAKXzc cYLdCl"><a class="sc-cugefK dfrSUH" href="/servicedesk/customer/portal/3/create/25" target="_self">Content quality problem in HathiTrust Content Quality</a></div><div class="sc-iNhVCk htYfoj"><p>Report a problem with a book</p></div></div></div></li></ul></div></div></div></div></div></div></section></div><div data-testid="layout-section-box-wrapper" style="--_128mzge:var(--c-, )" class="_bfhkglyw"><section class="css-1mt5r7j" 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