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<p><strong>The public-policy world</strong> is bursting with ideas to improve governance, alleviate poverty, cure disease, and develop human talent around the world. Governments and philanthropies spend billions of dollars. In recent years, an explosion of creativity in social entrepreneurship has spawned hundreds of start-up organizations with innovative business models directed at specific social problems. And yet millions remain hungry, unhealthy, poorly educated, and unemployed.</p> <p>Some 1.3 billion people still subsist on less than a dollar a day, despite economic gains that have lifted hundreds of millions from poverty over the past quarter century. Clearly, we need to do a better job translating policies and programs into concrete, measurable results. In short, we need better delivery in the social sector. The current issue of <em>Voices on Society</em> addresses this basic problem.</p> <p>In the essays that follow, McKinsey experts and authorities on international development present delivery models based on hard-won experience driving social change around the world. Our contributors include distinguished governance experts such as World Bank president Jim Yong Kim, former UK prime minister Tony Blair, Nigerian health minister Muhammad Pate, and South African finance minister Pravin Gordhan. From the business world, we feature essays by leaders from The Coca-Cola Company, Hindustan Unilever, Roshan, and Royal DSM, all companies that have used their technology and supply-chain expertise to create successful delivery programs in the social sector.</p> <p><div data-component="mdc-c-module-wrapper" data-module-theme="default" data-module-background="transparent" data-module-category="" class="mck-c-disruptor1up mck-o-md-center mck-u-inline-module-border-top mck-u-inline-module-border-bottom mck-u-screen-only" data-layer-region="disruptor-1up"><div class="mdc-u-grid mdc-u-grid-gutter-md mdc-u-grid-col-lg-12 mdc-u-grid-col-md-12 "><div class="mdc-u-grid-col-md-span-12"><header data-component="mdc-c-header" class="mdc-c-header"><div class="mdc-c-header__block___i1Lg-_8032924"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><div>Would you like to learn more about our <a href="/sitecore/service/notfound.aspx?item=web%3a%7b458771a3-8553-45cf-bc15-4ea0029986ac%7d%40en">Social Sector Practice</a>?</div></h3></div></header></div></div></div></p> <p>We are also proud to include contributions from civil-society leaders such as CARE president Helene Gayle, Witness executive director Yvette Alberdingk Thijm, and food activist Jamie Oliver, as well as emerging social entrepreneurs such as Khan Academy founder Salman Khan and One Acre Fund founder Andrew Youn.</p> <p>Delivery is both an art and a science. We think the art is in the innovation and adaptability of the actors and different delivery models, while the science lies in replicating and scaling those models. The needs are great—but so are the opportunities and the resources that we can mobilize if we all work together.</p> <p><em>Download the full issue,</em> <a href="/~/media/mckinsey/industries/public and social sector/our insights/voices on society the art and science of delivery/voices_on_society_the_art_and_science_of_delivery.pdf">Voices on Society: The art and science of delivery</a> (PDF–5.1MB).</p></div><div class="container-placeholder"></div></div></div></main></div><div data-component="mdc-c-module-wrapper" data-module-theme="light" data-module-background="lightest-grey" data-module-category="StandalonePromo" class="RelatedArticle_mck-c-article-related__GGA76 mck-u-screen-only" data-layer-region="related-articles"><div class="mdc-o-container__wrapper is-wrapped mdc-u-spaced-mobile"><h5 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-c-heading--title___5qyOB_8032924 mdc-u-align-center">Related Articles</h5><div class="mdc-u-grid mdc-u-grid-col-md-3 RelatedArticle_items-container__s2uD0"><div class="mdc-u-grid mdc-u-grid-gutter-lg Card_card__diA2r Card_hover-effect__RGb9b"><div class="Card_wrapper-image__8b4P6"><a data-component="mdc-c-link" href="/industries/social-sector/our-insights/gaining-strength-through-philanthropy-how-emerging-market-families-can-make-a-difference" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture" class="Card_wrapper-image__8b4P6"><style>.picture-uniqueKey-gaini-0 { aspect-ratio: 16/9 }</style><img alt="" class="picture-uniqueKey-gaini-0" src="/~/media/mckinsey/industries/public%20and%20social%20sector/our%20insights/working%20with%20us/gaining-strength-through-philanthropy_%20184698672_1536x1536.jpg?cq=50&mw=767&car=16:9&cpy=Center" loading="lazy"/></picture></a></div><div class="Card_wrapper-text__U6Y3k"><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 Card_content-block__pF6Z1"><span>Article</span><h6 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-6"><a data-component="mdc-c-link" href="/industries/social-sector/our-insights/gaining-strength-through-philanthropy-how-emerging-market-families-can-make-a-difference" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link___lBbY1_8032924"><div>Gaining strength through philanthropy: How emerging-market families can make a difference</div></a></h6></div></div></div><div class="mdc-u-grid mdc-u-grid-gutter-lg Card_card__diA2r Card_hover-effect__RGb9b"><div class="Card_wrapper-image__8b4P6"><a data-component="mdc-c-link" href="/industries/social-sector/our-insights/what-social-sector-leaders-need-to-succeed" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture" class="Card_wrapper-image__8b4P6"><style>.picture-uniqueKey-what-0 { aspect-ratio: 16/9 }</style><img alt="What-social-sector-leaders-need_1536x1536_Original" class="picture-uniqueKey-what-0" src="/~/media/mckinsey/industries/public%20and%20social%20sector/our%20insights/what%20social%20sector%20leaders%20need%20to%20succeed/what%20social%20sector%20leaders%20need_1536x1536_original.jpg?cq=50&mw=767&car=16:9&cpy=Center" loading="lazy"/></picture></a></div><div class="Card_wrapper-text__U6Y3k"><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 Card_content-block__pF6Z1"><span>Article</span><h6 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-6"><a data-component="mdc-c-link" href="/industries/social-sector/our-insights/what-social-sector-leaders-need-to-succeed" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link___lBbY1_8032924"><div>What social-sector leaders need to succeed</div></a></h6></div></div></div><div class="mdc-u-grid mdc-u-grid-gutter-lg Card_card__diA2r Card_hover-effect__RGb9b"><div class="Card_wrapper-image__8b4P6"><a data-component="mdc-c-link" href="/industries/social-sector/our-insights/doing-well-by-doing-good-a-leaders-guide" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture" class="Card_wrapper-image__8b4P6"><style>.picture-uniqueKey-doing-0 { aspect-ratio: 16/9 }</style><img alt="art" class="picture-uniqueKey-doing-0" src="/~/media/mckinsey/industries/public%20and%20social%20sector/our%20insights/doing%20well%20by%20doing%20good%20a%20leaders%20guide/itasca_largefeature_1536_1152.jpg?cq=50&mw=767&car=16:9&cpy=Center" loading="lazy"/></picture></a></div><div class="Card_wrapper-text__U6Y3k"><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 Card_content-block__pF6Z1"><span>Article - <i>McKinsey Quarterly</i></span><h6 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-6"><a data-component="mdc-c-link" href="/industries/social-sector/our-insights/doing-well-by-doing-good-a-leaders-guide" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link___lBbY1_8032924"><div>Doing well by doing good: A leader’s guide</div></a></h6></div></div></div></div></div></div></div></main></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"locale":"en","dictionary":{},"sitecoreContext":{"route":{"name":"Voices on Society The art and science of delivery","displayName":"Voices on Society The art and science of delivery","fields":null,"databaseName":"web","deviceId":"fe5d7fdf-89c0-4d99-9aa3-b5fbd009c9f3","itemId":"1b729715-e365-44b5-8b4e-ad6adb13b7d6","itemLanguage":"en","itemVersion":1,"layoutId":"ae753eb4-a035-40b4-83bf-4b4438df6742","templateId":"683910db-02ba-40ba-92e7-726c880160a9","templateName":"ArticleJSS","placeholders":{"jss-main":[{"uid":"232bb7e9-289f-492d-a916-2b6185e44a84","componentName":"ArticleTemplate","dataSource":"","fields":{"data":{"articleTemplate":{"title":{"jsonValue":{"value":"Voices on Society: The art and science of delivery"}},"sEOTitle":{"value":""},"description":{"jsonValue":{"value":"In honor of the 10th anniversary of the Skoll World Forum"}},"sEODescription":{"value":""},"displayDate":{"jsonValue":{"value":"2013-04-01T00:00:00Z"}},"body":{"value":"[[DownloadsSidebar]] \u003cp\u003e\u003cstrong\u003eThe public-policy world\u003c/strong\u003e is bursting with ideas to improve governance, alleviate poverty, cure disease, and develop human talent around the world. Governments and philanthropies spend billions of dollars. In recent years, an explosion of creativity in social entrepreneurship has spawned hundreds of start-up organizations with innovative business models directed at specific social problems. And yet millions remain hungry, unhealthy, poorly educated, and unemployed.\u003c/p\u003e\n\u003cp\u003eSome 1.3 billion people still subsist on less than a dollar a day, despite economic gains that have lifted hundreds of millions from poverty over the past quarter century. Clearly, we need to do a better job translating policies and programs into concrete, measurable results. In short, we need better delivery in the social sector. The current issue of \u003cem\u003eVoices on Society\u003c/em\u003e addresses this basic problem.\u003c/p\u003e\n\u003cp\u003eIn the essays that follow, McKinsey experts and authorities on international development present delivery models based on hard-won experience driving social change around the world. Our contributors include distinguished governance experts such as World Bank president Jim Yong Kim, former UK prime minister Tony Blair, Nigerian health minister Muhammad Pate, and South African finance minister Pravin Gordhan. From the business world, we feature essays by leaders from The Coca-Cola Company, Hindustan Unilever, Roshan, and Royal DSM, all companies that have used their technology and supply-chain expertise to create successful delivery programs in the social sector.\u003c/p\u003e\n\u003cp\u003e[[disruptor1UP dis1]]\u003c/p\u003e\n\u003cp\u003eWe are also proud to include contributions from civil-society leaders such as CARE president Helene Gayle, Witness executive director Yvette Alberdingk Thijm, and food activist Jamie Oliver, as well as emerging social entrepreneurs such as Khan Academy founder Salman Khan and One Acre Fund founder Andrew Youn.\u003c/p\u003e\n\u003cp\u003eDelivery is both an art and a science. We think the art is in the innovation and adaptability of the actors and different delivery models, while the science lies in replicating and scaling those models. The needs are great\u0026mdash;but so are the opportunities and the resources that we can mobilize if we all work together.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eDownload the full issue,\u003c/em\u003e \u003ca href=\"/~/media/mckinsey/industries/public and social sector/our insights/voices on society the art and science of delivery/voices_on_society_the_art_and_science_of_delivery.pdf\"\u003eVoices on Society: The art and science of delivery\u003c/a\u003e (PDF\u0026ndash;5.1MB).\u003c/p\u003e"},"isFullScreenInteractive":{"boolValue":false},"hideStickySocialShareBar":{"boolValue":false},"desktopID":{"value":""},"mobileID":{"value":""},"desktopURL":{"value":""},"mobileURL":{"value":""},"desktopPaddingPercentage":{"value":""},"mobilePaddingPercentage":{"value":""},"desktopOverrideHeight":{"value":""},"mobileOverrideHeight":{"value":""},"cerosOembedURL":{"value":""},"cerosRenderMode":{"targetItem":null},"cerosBackgroundColor":{"targetItem":null},"hideByLine":{"boolValue":false},"tableOfContentsTitle":{"value":"TABLE OF CONTENTS"},"accessStatus":{"targetItem":{"key":{"value":"AllUsers"},"value":{"value":"All Users"}}},"articleType":{"targetItem":{"displayName":"Article"}},"hasSpecialReport":{"boolValue":false},"contentType":{"targetItem":{"displayName":"Article"}},"sourcePublication":{"targetItem":null},"externalPublication":{"value":""},"excludeFromClientLink":{"boolValue":false},"originalPublishDate":{"jsonValue":{"value":"2013-04-01T00:00:00Z"}},"footnotes":{"value":""},"contributoryPractice":{"targetItems":[]},"aboutTheAuthors":{"value":""},"authors":{"targetItems":[]},"nonPartnerAuthors":{"targetItems":[]},"interactiveToUse":{"targetItem":null},"enableArticleComponents":{"boolValue":false},"relatedArticles":{"targetItems":[{"sourcePublication":{"targetItem":null},"publicationSource":null,"externalPublication":{"value":""},"title":{"value":"Gaining strength through philanthropy: How emerging-market families can make a difference"},"url":{"path":"/industries/social-sector/our-insights/gaining-strength-through-philanthropy-how-emerging-market-families-can-make-a-difference"},"eyebrow":{"targetItem":{"name":"Article"}},"articleType":{"targetItem":{"name":"Article"}},"contentType":{"targetItem":{"name":"Article"}},"description":{"value":"In this article, we discuss trends in philanthropy in emerging markets and offer five strategic questions for families looking to improve their chances of making a difference."},"standardImage":{"src":"/~/media/mckinsey/industries/public and social sector/our insights/working with us/gaining-strength-through-philanthropy_ 184698672_1536x1536.jpg","alt":""},"heroImage":null,"thumbnailImage":null},{"sourcePublication":{"targetItem":null},"publicationSource":null,"externalPublication":{"value":""},"title":{"value":"What social-sector leaders need to succeed"},"url":{"path":"/industries/social-sector/our-insights/what-social-sector-leaders-need-to-succeed"},"eyebrow":{"targetItem":{"name":"Article"}},"articleType":{"targetItem":{"name":"Article"}},"contentType":{"targetItem":{"name":"Article"}},"description":{"value":"Chronic underinvestment is placing increasing demands on social-sector leaders. 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