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}); }, "load"); </script> </div> </div><div data-cpRole="structuralContainer" id="mainContainerTS"> <div class="siteWrap2"><div data-cpRole="structuralContainer" id="mainWrapTS" class="mainWrap" role="main"> <div data-cpRole="structuralContainer" id="outerContentWrapTS" class="outerContentWrap"> <div data-cpRole="structuralContainer" id="contentWrapTS" class="contentWrap"> <div data-cpRole="breadCrumbs" id="breadCrumbs" class="breadCrumbContainer"> <ol class="semanticList breadCrumbs"> <li><a class="breadCrumb" href="/">Home</a></li><li><a class="breadCrumb" href="/101/Departments">Departments</a></li><li><a class="breadCrumb" href="/159/Police-Department">Police Department</a></li><li><a class="breadCrumb" href="/170/Support-Services">Support Services</a></li><li><a class="breadCrumb" href="/252/PLACE-Team">P.L.A.C.E. Team</a></li><li id="currentBCPage" data-pageid="257">Code Enforcement</li> </ol> </div><div data-cpRole="mainContentContainer" id="moduleContent"> <div id="page" class="moduleContentNew"> <input id="hdnPageID" name="hdnPageID" type="hidden" value="257" /> <input id="hdnParentID" name="hdnParentID" type="hidden" value="252" /> <input id="hdnVersionID" name="hdnVersionID" type="hidden" value="1925" /> <input id="pageMenuTitle" name="pageMenuTitle" type="hidden" value="Code Enforcement" /> <input id="pageShowFeatureColumn" name="pageShowFeatureColumn" type="hidden" value="True" /> <input id="hdnIsLayoutPage" name="hdnIsLayoutPage" type="hidden" value="False" /> <input id="hdnPageStatus" name="hdnPageStatus" type="hidden" value="Published" /> <h1 id="versionHeadLine" class="headline"> Code Enforcement </h1> <div id="cc5f8c90dc-b4cb-431b-90ee-10648f8df655" data-containerid="5f8c90dc-b4cb-431b-90ee-10648f8df655" class="pageContent cpGrid cpGrid24" > <div class="row outer wide"><div class="outer col col24 first last" style="" data-widgetcontainerid="776b2a03-9128-47ad-9b15-8b4d7d2bb588"> <div class="row nest first wide"> <div class="inner col col24 first last idb500f0a0-0a90-4830-b43a-09fe47afd810" style="" data-widgetcontainerid="b500f0a0-0a90-4830-b43a-09fe47afd810"> <div class="widget editor pageStyles narrow" id="divEditorf7220f52-c875-45ba-807a-9999043d139e" data-elementqueryclasses='{"wide-narrow":"min-width:25em"}'> <div class="fr-view"> <p>The Code Compliance Department maintains Palestine's status as a clean, livable city by ensuring the property complies with rules set by City Council. Code Enforcement Officers routinely patrol assigned neighborhoods for code violations and investigate complaints with a mission of abating issues and educating residents.</p> </div> <script type="text/javascript"> $(document).ready(function (e) { renderSlideshowIfApplicable($('#divEditor' + 'f7220f52-c875-45ba-807a-9999043d139e')); }); </script> </div> </div>  </div>  <div class="row nest last wide"> <div class="inner col col24 first last id04ebe9fb-87c6-4674-a6a2-f6b038854d88" style="" data-widgetcontainerid="04ebe9fb-87c6-4674-a6a2-f6b038854d88"> <div class="widget image pageStyles" id="divImageOuter60c6e322-e9d3-4995-8590-a4190cbe2e42" data-widget-id="60c6e322-e9d3-4995-8590-a4190cbe2e42"> <div class="widgetBody " id="divImage60c6e322-e9d3-4995-8590-a4190cbe2e42"> <img src="/ImageRepository/Document?documentID=277" alt="Code Enforcement" title="Code Enforcement"/> </div> </div> </div>  </div>  </div></div>  <div class="row outer wide"><div class="outer col col24 first last" style="" data-widgetcontainerid="fcb00cbf-d28e-4886-aeaf-397ceecf960e"> <div class="row nest first last wide"> <div class="inner col col24 first last id4d54b8fa-c41c-425a-b59f-385ab20a8d1c" style="" data-widgetcontainerid="4d54b8fa-c41c-425a-b59f-385ab20a8d1c"> <div class="widget editor pageStyles narrow" id="divEditor3ae468e0-6209-4a6c-99f8-4dfc40f6d9b2" data-elementqueryclasses='{"wide-narrow":"min-width:25em"}'> <div class="fr-view"> <h2 class="subhead1" id="isPasted">To Register a Complaint</h2><p>You can call the Code Enforcement Division at 903-731-6003 or fill out our <a href="/FormCenter/Code-Enforcement-6/Code-Enforcement-Complaint-Form-49">Online Complaint Form</a> for the following:</p><ul><li>To Report Tall Grass and Weeds</li><li>To Report Tree Limbs and Brush lying on the ground on private property</li><li>To Report Trash and Debris on private property</li><li>To Report an insect, rodent, and mosquito infestation</li><li>To Report fence maintenance</li><li>To Report Sign Code Violations, such as illegal garage sale signs and unauthorized commercial business signs</li><li>To Report Zoning Ordinance Violations</li><li>To Report Substandard and Dangerous Buildings</li><li>To Report Illegal Residential-Based Businesses</li><li>To Report Illegal Dumping within a public street, right-of-way, or public alley</li><li>To Report junked or abandoned cars on public roadways and private properties</li><li>To Report trespassing (entering an abandoned or unsafe structure)</li><li>To Report the presence of a rodent or insect infestation in a food establishment</li><li>To Report bats in a building</li><li>To Report the Cleanliness of Food Establishments</li><li>To Report Work being done without a required building permit for residential, commercial, and properties located within historic districts and properties with a Palestine Landmark status</li></ul> </div> <script type="text/javascript"> $(document).ready(function (e) { renderSlideshowIfApplicable($('#divEditor' + '3ae468e0-6209-4a6c-99f8-4dfc40f6d9b2')); 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The building codes for the city are handled by the city’s building inspector, a service of the Development Services department.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(96)2ac782ca-2a16-418d-9f3a-7abf1c3e6c61"> <span class="widgetFAQ--question__text">Where can I find the property codes for the City of Palestine?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(96)2ac782ca-2a16-418d-9f3a-7abf1c3e6c61"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(96)2ac782ca-2a16-418d-9f3a-7abf1c3e6c61"> <p>Many property codes for the city can be found in the city’s Code of Ordinances, under Chapter 46 of the City’s Code of Ordinances. Other codes can be found in Chapters 40, 80, and 86.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(97)b24dca5d-0261-491a-960a-dd7072bbb162"> <span class="widgetFAQ--question__text">Who are the Code Enforcement officers for the city?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(97)b24dca5d-0261-491a-960a-dd7072bbb162"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(97)b24dca5d-0261-491a-960a-dd7072bbb162"> <p>The City of Palestine has three sworn Code Compliance officers working in the Community Services Department.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(98)5c402fc7-ca00-40d5-a2a8-beb03ff726d6"> <span class="widgetFAQ--question__text">What types of violations does Code Compliance enforce?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(98)5c402fc7-ca00-40d5-a2a8-beb03ff726d6"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(98)5c402fc7-ca00-40d5-a2a8-beb03ff726d6"> <p id="isPasted">Code violations come in a variety of forms, from trash and debris, high grass and weeds, junked or inoperable vehicles on city streets, illegal dumping, no-number signs on properties, and illegal signs that do not meet city regulations.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(99)3f173f94-cf99-4918-8b3a-6690ce600f1f"> <span class="widgetFAQ--question__text">How does one make a Code Enforcement complaint?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(99)3f173f94-cf99-4918-8b3a-6690ce600f1f"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(99)3f173f94-cf99-4918-8b3a-6690ce600f1f"> <p id="isPasted">Code Enforcement complaints may be made in three ways. The first is calling the Hotline at 903-731-6003. Complaints may also be made in person to the Code Enforcement offices at City Hall. There is also an <a href="/FormCenter/Code-Enforcement-6/Code-Enforcement-Complaint-Form-49">online Code Enforcement complaint form </a>that can be filled out. Once entered, it is sent to the officers.</p><p>Code Enforcement complaints may be made anonymously.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(100)b9bdda22-03cb-4c16-a1a3-82af512ec0bd"> <span class="widgetFAQ--question__text">How many complaints does Code Enforcement receive?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(100)b9bdda22-03cb-4c16-a1a3-82af512ec0bd"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(100)b9bdda22-03cb-4c16-a1a3-82af512ec0bd"> <p>Since the inception of the current online complaint system on June 30, 2022 until the end of 2022, there were 64 online complaints. The number of complaints varies between months, with the summer months receiving more complaints due to high weeds and grass. </p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(101)2e425831-9157-4619-8c2f-90ea32eafb99"> <span class="widgetFAQ--question__text">What happens once a Code Enforcement complaint is made?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(101)2e425831-9157-4619-8c2f-90ea32eafb99"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(101)2e425831-9157-4619-8c2f-90ea32eafb99"> <p id="isPasted">The first step Code Enforcement officers do is to go inspect the property and determine if the violations are against city code. Once the officer has determined that the property is against code, the officer will take photos of the property and attempt to reach the property owner or renter via the front door.</p><p>If there is no one in the house or on the property, the officer will then contact the property owner via regular and certified mail. The letter will explain the violation, and ask the owner or renter to clean the property up within 10 days. The letter also states that the property owner or renter can contact the Code Enforcement division if other arrangements need to be made.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(102)6ba99829-4dfa-40e2-8cf5-d894e783b190"> <span class="widgetFAQ--question__text">Do most property owners clean up the property within 10 days?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(102)6ba99829-4dfa-40e2-8cf5-d894e783b190"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(102)6ba99829-4dfa-40e2-8cf5-d894e783b190"> <p>In most cases, yes. After the 10-day period, the officer will then reinspect the property to make sure the violation has been remedied.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(103)229077dd-2bd5-4d9d-a82f-0c2e77f0972e"> <span class="widgetFAQ--question__text">What if the property owner cannot clean the property up in 10 days?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(103)229077dd-2bd5-4d9d-a82f-0c2e77f0972e"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(103)229077dd-2bd5-4d9d-a82f-0c2e77f0972e"> <p>In this case, the property owner should contact the Code Enforcement division. Then, arrangements can be made with the property owner to get the property cleaned up. According to our officers, if a property owner makes reasonable attempts to clean the property, the deadlines can be extended.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(104)ec60d6df-b3af-4c44-8928-b85016be5ba7"> <span class="widgetFAQ--question__text">What happens when a property is not cleaned up after 10 days?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(104)ec60d6df-b3af-4c44-8928-b85016be5ba7"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(104)ec60d6df-b3af-4c44-8928-b85016be5ba7"> <p>If prior arrangements are not made with the property owner, and the 10-day period has elapsed, the property owner or occupant may be issued a municipal court citation and/or an abatement may occur by the city or a vendor with a lien filed against the property in order for the City to recoup any costs incurred for abatement efforts.</p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(105)bd4551dd-7329-4c06-a0b6-0ca04d0fc02a"> <span class="widgetFAQ--question__text">I received a letter about my yard sale sign, what do I do?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(105)bd4551dd-7329-4c06-a0b6-0ca04d0fc02a"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(105)bd4551dd-7329-4c06-a0b6-0ca04d0fc02a"> <p id="isPasted">Code Enforcement officers are also on the lookout for signs that violate city ordinances, like signs for yard sales that are on utility poles, the signs that are more than five blocks away from the sale, or signs that are not picked up within 48 hours after the sale.</p><p>Signs on utility poles are a danger to utility workers, due to the nails and staples left in the pole after the sign is taken down. Code Enforcement officers send letters to the owners of the signs, usually through the location of the event or yard sale, and ask them to take the other signs down.</p><p>Further violations of the code may cause a municipal court citation. </p> </p> </dd> <dt class="widgetFAQ--question widgetItem"> <a aria-role="button" href="#" aria-expanded="false" aria-controls="widgetFAQ(106)c7cbec37-fe53-4eb0-ac15-a49149511e58"> <span class="widgetFAQ--question__text">How do I advertise my yard sale?</span> <span class="widgetFAQ--arrow widgetFAQ--arrow-collapsed" aria-controls="widgetFAQ(106)c7cbec37-fe53-4eb0-ac15-a49149511e58"></span> </a> </dt> <dd class="widgetFAQ--answer hidden"> <p id="widgetFAQ(106)c7cbec37-fe53-4eb0-ac15-a49149511e58"> <p id="isPasted">Yard signs are fine in the city but need to be placed on the ground, and with the property owner’s permission. Yard signs cannot be placed in the right-of-way of streets, and have to be taken up within 48 hours of the event.</p><p>There are many ways to advertise your yard sale or event, including using free online resources, like Facebook, or purchasing advertising through local media outlets like the Palestine Herald-Press, KYYK-FM, KPBC-FM, or area TV stations.</p> </p> </dd> </dl> </div> </div> <a id="faqViewAllc30b7ee9-b05e-4e4c-ba63-cb0d34cddf4d" class="widgetViewAll alignLeft" style="" href="/Faq.aspx?TID=20" aria-labelledby="faqHeaderc30b7ee9-b05e-4e4c-ba63-cb0d34cddf4d faqViewAllc30b7ee9-b05e-4e4c-ba63-cb0d34cddf4d">View All</a> </div> <div class="widgetFooter"> </div> <div class="addItemModal hidden"> <div class="url hidden">/FAQ.aspx</div> </div> </section> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script> function handleExpandCollapse(e) { const element = e.currentTarget; const answer = document.getElementById(element.getAttribute("aria-controls")).parentElement; 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