myproducts | Samsung Japan 公式

<!DOCTYPE html> <html lang="ja-JP"> <head>        <link rel="preconnect" href="//images.samsung.com"/>   <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta http-equiv="content-type" content="text/html; charset=UTF-8"/> <meta name="viewport" content="width=device-width, initial-scale=1"/>  <title>myproducts | Samsung Japan 公式 </title> <meta name="title" content="myproducts | Samsung Japan 公式 "/> <link rel="canonical" href="https://www.samsung.com/jp/mypage/myproducts/"/> <meta name="keywords" content="myproducts"/> <meta name="description" content="myproducts"/> <meta name="date" content="2024-10-02"/> <meta name="sitecode" content="jp"/> <meta name="twitter:card" content="Summary"/> <meta name="twitter:site" content="@SamsungJPN"/> <meta name="twitter:creator" content="@SamsungJPN"/> <meta name="twitter:url" content="https://www.samsung.com/jp/mypage/myproducts/"/> <meta name="twitter:title" content="myproducts | Samsung Japan 公式 "/> <meta 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class="nv00-gnb-v3__utility-user-menu-rewards"> <a class="nv00-gnb-v3__utility-user-menu-rewards-link" href="/jp/why-samsung-account/" aria-label="Samsungアカウントを作る理由 Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Samsungアカウントを作る理由 <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </a> </p> </div> </div> <div class="nv00-gnb-v3__l0-menu-wrap"> <ul class="nv00-gnb-v3__l0-menu-list left-menu" role="menubar"> <li class="nv00-gnb-v3__l0-menu"> <button class="nv00-gnb-v3__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-my account-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop"> オンラインショップ <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> <div class="nv00-gnb-v3__l1-menu-container"> <div class="nv00-gnb-v3__l1-menu-container-inner open"> <p class="nv00-gnb-v3__l1-menu-container-title"> オンラインショップ </p> <div class="nv00-gnb-v3__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb-v3__l1-menu "> <h3 class="nv00-gnb-v3__l1-menu-btn" data-engname="shop:offers" an-tr="nv00_gnb-my account-l1-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:offers"> オンラインショップ <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </h3> </div> <ul class="nv00-gnb-v3__l2-menu-list" role="menu"> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:offers:all offers" role="menuitem" href="/jp/offer/"> トップページ </a> </li> </ul> <div class="nv00-gnb-v3__l1-menu "> <h3 class="nv00-gnb-v3__l1-menu-btn" data-engname="shop:special shop" an-tr="nv00_gnb-my account-l1-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:special shop"> 学生・教職員向け <svg class="icon" 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class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:service and benefits:galaxy care" role="menuitem" href="/jp/offer/galaxy-care/"> Galaxy Care </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:service and benefits:samsung rewards" role="menuitem" href="/jp/rewards/"> Samsungリワード </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:service and benefits:mobile trade in" role="menuitem" href="/jp/trade-in/"> Samsung下取りサービス </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:service and benefits:smart switch" role="menuitem" href="/jp/apps/smart-switch/"> Smart Switch </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:service and benefits:shop faq" role="menuitem" href="/jp/shop-faq/"> オンラインショップFAQ </a> </li> </ul> </div> <div class="nv00-gnb-v3__l1-menu-wrap featured-products-thumbnail "> <div class="nv00-gnb-v3__featured-products-thumbnail-inner"> <div class="nv00-gnb-v3__l1-menu show"> <h3 class="nv00-gnb-v3__l1-menu-btn" data-engname="shop:最新＆注目" an-tr="nv00_gnb-my account-l1-navigation2" an-ca="navigation" an-ac="gnb" an-la="shop:最新＆注目"> 最新＆注目 <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </h3> </div> <ul class="nv00-gnb-v3__featured-products-thumbnail-item-wrap open" role="menu"> <li class="nv00-gnb-v3__featured-products-thumbnail-item nv00-gnb-v3__featured-products-thumbnail-item--fullbleed"> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:shop:galaxy s25 s25 ultra" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/smartphones/galaxy-s25-ultra/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Shop_01_Galaxy-S25_Series-KV_336x252.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Shop_01_Galaxy-S25_Series-KV_336x252.png?$336_252_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy S25│S25 Ultra </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item nv00-gnb-v3__featured-products-thumbnail-item--fullbleed"> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:shop:galaxy ring" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/rings/galaxy-ring/galaxy-ring-titanium-black-size-10-sm-q500nzkaxjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Shop_02_Galaxy-Ring_Product-KV_336x252.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Shop_02_Galaxy-Ring_Product-KV_336x252.png?$336_252_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Ring </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item nv00-gnb-v3__featured-products-thumbnail-item--fullbleed"> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:shop:galaxy fit3" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/watches/galaxy-fit/galaxy-fit3-gray-bluetooth-sm-r390nzaaxjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Shop_03_Fit3_Family_KV_336x252.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Shop_03_Fit3_Family_KV_336x252.png?$336_252_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Fit3 </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item nv00-gnb-v3__featured-products-thumbnail-item--fullbleed"> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:shop:galaxy s24 fe" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/smartphones/galaxy-s/galaxy-s24-fe-blue-128gb-sm-s721qlbasjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/shop/eStore_S24FE_336x252.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/shop/eStore_S24FE_336x252.png?$336_252_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy S24 FE </p> </a> </li> </ul> </div> </div> </div> </div> </li> <li class="nv00-gnb-v3__l0-menu"> <button class="nv00-gnb-v3__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-my account-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile"> 製品情報 <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> <div class="nv00-gnb-v3__l1-menu-container"> <div class="nv00-gnb-v3__l1-menu-container-inner open"> <p class="nv00-gnb-v3__l1-menu-container-title"> 製品情報 </p> <div class="nv00-gnb-v3__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb-v3__l1-menu "> <h3 class="nv00-gnb-v3__l1-menu-btn" data-engname="mobile:mobile" an-tr="nv00_gnb-my account-l1-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile"> モバイル <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </h3> </div> <ul class="nv00-gnb-v3__l2-menu-list" role="menu"> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:discover mobile" role="menuitem" href="/jp/mobile/"> 製品ラインナップ </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:galaxy smartphone" role="menuitem" href="/jp/smartphones/"> Galaxyスマートフォン </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:galaxy tab" role="menuitem" href="/jp/tablets/"> Galaxyタブレット </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:galaxy watch" role="menuitem" href="/jp/watches/"> Galaxyウォッチ </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:galaxy buds" role="menuitem" href="/jp/audio-sound/"> Galaxyイヤホン </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:galaxy ring" role="menuitem" href="/jp/rings/all-rings/"> Galaxyリング </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:galaxy accessories" role="menuitem" href="/jp/mobile-accessories/"> Galaxyアクセサリー </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:galaxy ai" role="menuitem" href="/jp/galaxy-ai/"> Galaxy AI </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:one ui" role="menuitem" href="/jp/one-ui/"> One UI </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:samsung health" role="menuitem" href="/jp/apps/samsung-health/"> Samsung Health </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:apps and services" role="menuitem" href="/jp/apps/"> アプリ＆サービス </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:why galaxy" role="menuitem" href="/jp/mobile/why-galaxy/"> Why Galaxy </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" aria-label="Try Galaxy: 新しいウィンドウで開く" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:try galaxy" role="menuitem" target="_blank" href="//trygalaxy.com/?utm_source=samsungcomstg&utm_medium=link&utm_campaign=trygalaxy2025"> Try Galaxy <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-my account-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:mobile:switch to galaxy" role="menuitem" href="/jp/mobile/switch-to-galaxy/"> Switch to Galaxy </a> </li> </ul> </div> <div class="nv00-gnb-v3__l1-menu-wrap featured-products-thumbnail featured-products-thumbnail--type10"> <div class="nv00-gnb-v3__featured-products-thumbnail-inner"> <div class="nv00-gnb-v3__l1-menu show"> <h3 class="nv00-gnb-v3__l1-menu-btn" data-engname="mobile:最新＆注目" an-tr="nv00_gnb-my account-l1-navigation2" an-ca="navigation" an-ac="gnb" an-la="mobile:最新＆注目"> 最新＆注目 <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </h3> </div> <ul class="nv00-gnb-v3__featured-products-thumbnail-item-wrap open" role="menu"> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy s25 ultra" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/smartphones/galaxy-s25-ultra/"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">New</span> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_P3_176x176.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_P3_176x176.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy S25 Ultra </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy s25" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/smartphones/galaxy-s25/"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">New</span> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Mobile_Galaxy-S25_176x176.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/GNB_Mobile_Galaxy-S25_176x176.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy S25 </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy z fold6" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/smartphones/galaxy-z-fold6/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_z_fold6_updated_1.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_z_fold6_updated_1.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Z Fold6 </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy z flip6" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/smartphones/galaxy-z-flip6/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_z_flip6_updated_1.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_z_flip6_updated_1.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Z Flip6 </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy s24 fe" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/smartphones/galaxy-s/galaxy-s24-fe-blue-128gb-sm-s721qlbasjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/GNB_S24-FE_176x176.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/GNB_S24-FE_176x176.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy S24 FE </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy tab s10 series" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/tablets/galaxy-tab-s/galaxy-tab-s10-plus-gray-256gb-sm-x820nzaaxjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/Galaxy_tabs10_GNB_176x176_mo.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/Galaxy_tabs10_GNB_176x176_mo.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Tab S10シリーズ </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy watch ultra" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/watches/galaxy-watch/galaxy-watch-ultra-titanium-gray-lte-sm-l705fdajsjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_galaxy_watch_ultra_updated_1.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_galaxy_watch_ultra_updated_1.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Watch Ultra </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy buds3 pro" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/audio-sound/galaxy-buds/galaxy-buds3-pro-silver-sm-r630nzaaxjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_galaxy_buds3_pro_updated_1.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/img_galaxy_buds3_pro_updated_1.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Buds3 Pro </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy ring" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/rings/galaxy-ring/galaxy-ring-titanium-black-size-10-sm-q500nzkaxjp/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/HOME_GNB_GalaxyRing.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/2501/gnb/HOME_GNB_GalaxyRing.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy Ring </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-my account-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy ai" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/jp/galaxy-ai/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/image_asset_galaxy_ai_updated_1.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/jp/ux2/gnb/mx/image_asset_galaxy_ai_updated_1.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Galaxy AI </p> </a> </li> </ul> </div> </div> </div> </div> </li> <li class="nv00-gnb-v3__l0-menu"> <a class="nv00-gnb-v3__l0-menu-link" an-tr="nv00_gnb-my account-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="ai" role="menuitem" href="/jp/galaxy-ai/"> AI </a> </li> </ul> <ul class="nv00-gnb-v3__l0-menu-list right-menu" role="menubar"> <li class="nv00-gnb-v3__l0-menu "> <a class="nv00-gnb-v3__l0-menu-link" an-tr="nv00_gnb-my account-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="explore" role="menuitem" href="/jp/explore/"> トピックス </a> </li> <li class="nv00-gnb-v3__l0-menu"> <button class="nv00-gnb-v3__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-my account-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="support"> サポート <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" 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role="menuitem" target="_blank" href="/jp/business/"> 法人のお客様 <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M68.873,0V54.286h-8V13.657L5.657,68.873,0,63.216,55.216,8H14.587V0Z" transform="translate(12.563 14.563)"/> </svg> </a> </li> </ul> </div> <div class="nv00-gnb-v3__utility-wrap"> <div class="nv00-gnb-v3__utility search"> <button class="nv00-gnb-v3__utility-btn gnb__search-btn-js" an-tr="nv00_gnb-my account-navigation2" an-ca="navigation" an-ac="gnb" an-la="search" aria-haspopup="true" aria-expanded="false"> <span class="hidden">検索する</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-regular" href="#search-regular"></use> </svg> <span class="nv00-gnb-v3__utility-btn-text" placeholder="Search">検索する</span> </button> </div> <div class="nv00-gnb-v3__utility cart"> <a class="nv00-gnb-v3__utility-btn js-global-cart-btn js-has-carturl" data-cart-url="https://shop.samsung.com/jp/cart" href="https://shop.samsung.com/jp/cart" an-tr="nv00_gnb-my account-gnb cart icon-navigation6" an-ca="navigation" an-ac="gnb" an-la="cart" role="button"> <span class="hidden">カート</span> https://shop.samsung.com/jp/cart <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cart-regular" href="#cart-regular"></use> </svg> <span class="cart-in-number gnb-cart-count" aria-live="polite" style="display:none;"><span class="hidden">Number of Products : </span></span> </a> </div> <div class="nv00-gnb-v3__utility before-login"> <a class="nv00-gnb-v3__utility-btn mobile-only loginBtn" an-tr="nv00_gnb-my account-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="login" aria-label="Manage Account" href="javascript:;" role="button"> <span class="hidden">ログイン/会員登録</span> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </a> <ul class="nv00-gnb-v3__utility-user-menu-list" role="menu"> <li class="nv00-gnb-v3__utility-user-menu desktop-only" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link loginBtn" href="javascript:;" aria-label="ログイン/会員登録" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="sign in sign up" data-linkinfo="https://account.samsung.com/accounts/v1/DCGLJP/signInGate" role="menuitem"> ログイン/会員登録 </a> <p class="nv00-gnb-v3__utility-user-menu-rewards"> <a class="nv00-gnb-v3__utility-user-menu-rewards-link" href="/jp/why-samsung-account/"> Samsungアカウントを作る理由 <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </a> </p> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link" href="//shop.samsung.com/jp/mypage/orders" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="orders" aria-label="orders" role="menuitem"> 注文確認 </a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link" href="/jp/mypage/myproducts/" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="productg" aria-label="productg" role="menuitem"> マイ製品リスト </a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link" href="/jp/apps/samsung-members/" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="members" aria-label="members" role="menuitem"> Members </a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link" href="/jp/rewards/" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="samsung rewards" aria-label="samsung rewards" role="menuitem"> Samsungリワード </a> </li> </ul> </div> <div class="nv00-gnb-v3__utility after-login"> <a class="nv00-gnb-v3__utility-btn" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="button" aria-label="Go to the another page" an-tr="gnb-account, cart-my account-account-account" an-ca="account" an-ac="gnb" an-la="user name"> <span class="hidden">マイメニューを開く</span> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> </a> <ul class="nv00-gnb-v3__utility-user-menu-list" role="menu"> <li class="nv00-gnb-v3__utility-user-menu user desktop-only" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link js-user-name" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="menuitem" aria-label="Go to the another page" an-tr="gnb-account, cart-my account-account-account" an-ca="account" an-ac="gnb" an-la="user name"> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <p class="user-name"></p> </a> <p class="nv00-gnb-v3__utility-user-menu-rewards"> <a class="nv00-gnb-v3__utility-user-menu-rewards-link" href="/jp/why-samsung-account/" aria-label="Samsungアカウントを作る理由 Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Samsungアカウントを作る理由 <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </a> </p> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="my page" aria-label="my page" href="/jp/mypage/">マイページ</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="orders" aria-label="orders" href="//shop.samsung.com/jp/mypage/orders">注文履歴</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="my products" aria-label="my products" href="/jp/mypage/myproducts/">マイ製品リスト</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" aria-label="my rewards" href="/jp/mypage/rewards/">マイリワード</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-my account-account-account" an-ca="account" an-ac="gnb" an-la="Edit Profile" aria-label="Edit Profile" href="//shop.samsung.com/jp/mypage/profile-setting/">プロフィール設定</a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-my account-account-account" href="javascript:;" an-ca="account" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">ログアウト</a> </li> </ul> </div> <div class="nv00-gnb-v3__utility hamburger"> <button class="nv00-gnb-v3__utility-btn" an-tr="nv00_gnb-my account-gnb open / close-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M0,57V52H70v5ZM0,31V26H70v5ZM0,5V0H70V5Z" transform="translate(13 20)"/> </svg> </button> </div> </div> <div class="nv00-gnb-v3__inner-wrap-looping--end" tabindex="0"></div> </div> </div> <div class="nv00-gnb-v3__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLJP/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="39fz25of9x"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="JP"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.jp.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLJP/signOutGate"> <input type="hidden" name="client_id" value="39fz25of9x"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.jp.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="39fz25of9x"/> <input type="hidden" name="serviceName"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="JP"/> <input type="hidden" name="languageCode" value="ja"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.jp.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL"/> </form>  <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="39fz25of9x"/> <input type="hidden" name="serviceName"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="JP"/> <input type="hidden" name="languageCode" value="ja"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="39fz25of9x"/> <input type="hidden" name="serviceName"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="JP"/> <input type="hidden" name="languageCode" value="ja"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="製品数"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://shop.samsung.com"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn" value="Y"/> <input type="hidden" name="tokocommercewebservicesYn" id="tokocommercewebservicesYn"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/DCGLJP/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/DCGLJP/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL" value="/jp/my-account/profile"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="JP"/> <input type="hidden" name="languageCode" id="languageCode" value="ja"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="39fz25of9x"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="Hybris"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType" value="global"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv" value="1.000"/> <input type="hidden" name="gnbMyAccountUrl" id="gnbMyAccountUrl" value="/jp/my-account/profile"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <div class="nv00-gnb-v3__layer-popup-wrap"> <div class="nv00-gnb-v3__layer-popup-looping--start" tabindex="0"></div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">カートは空です。</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--contained cta--black gnb-js-layer-close" an-tr="nv00_gnb-my account-cart popup-other_interaction" an-ca="other interaction" an-ac="cart is empty:OK" an-la="cart is empty:OK" aria-label="Accessibility Text" onclick="window.sg.components.nv00GnbV3.closeLayerPopup(this);"> OK </button> </div> <button class="layer-popup__close"> <span class="hidden">ポップアップを閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb-layer_popup-js" id="layerInsufficientStock"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">申し訳ございません。こちらの製品は在庫がありません。</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--contained cta--black gnb-js-layer-close" aria-label="Accessibility Text" onclick="window.sg.components.nv00GnbV3.closeLayerPopup(this);"> OK </button> </div> <button class="layer-popup__close"> <span class="hidden">ポップアップを閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb__remove-product gnb-layer_popup-js" id="layerRemoveProduct"> <p class="layer-popup__title">製品を削除する</p> <p class="layer-popup__desc">この製品を購入しなければ、ご指定のクーポンやプロモーションコードを使用することはできません。<br/>この製品を削除してよろしいですか？</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--outlined cta--black" aria-label="Accessibility Text"> お気に入りに移動する </button> <button class="cta cta--contained cta--black" aria-label="Accessibility Text"> 削除 </button> </div> <button class="layer-popup__close"> <span class="hidden">ポップアップを閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb-layer_popup-js gnb__popup-privacy" id="layerPrivacy"> <p class="layer-popup__title">プライバシーポリシー</p> <div class="layer-popup__checkbox-wrap"> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="privacy-terms"/> <label class="checkbox-v2__label" for="privacy-terms"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">samsung.comの<a href='/jp/info/privacy/' target='_blank' class='link-text' title="新しいウィンドウで開く">プライバシーポリシー</a>を読み、これに同意します。</span> </label> </div> <p class="layer-popup__checkbox-desc error" id="errorPrivacy">samsung.comに進むには、このボックスにチェックを入れてください。</p> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="privacy-terms2"/> <label class="checkbox-v2__label" for="privacy-terms2"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">下記の内容を含むSamsungのサービスアップデートを受け入れます。：</span></label></div><p class="layer-popup__checkbox-desc">samsung.comのサービスやマーケティング情報、新製品およびサービスのお知らせ、各種キャンペーン情報、ニュースレターなど</p> </div> <div class="layer-popup__cta-wrap"> <button id="privacyBtn" class="cta cta--outlined cta--black" aria-label="Accessibility Text">samsung.comに移動します。</button> <button class="cta cta--contained cta--black login-leave-btn" aria-label="Accessibility Text" onclick="window.sg.components.nv00GnbV3.closeLayerPopup(this);">ページを離れる</button> </div> <button class="layer-popup__close login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true"> <span class="hidden">プライバシーポリシーを閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPreference"> <p class="layer-popup__title">環境設定の確認</p> <p class="layer-popup__desc">お持ちの製品を設定すると、あなたに最適な製品をご提案します。</p> <div class="layer-popup__cta-wrap"> <button id="preferenceCheckBtn" class="cta cta--outlined cta--black" aria-label="Accessibility Text">はい</button> <button id="privacyCloseBtn" class="cta cta--contained cta--black" aria-label="Accessibility Text" onclick="window.sg.components.nv00GnbV3.closeLayerPopup(this);">後で</button> </div> <button class="layer-popup__close" data-focus-id="shop-popover-close" data-tab-disable="true"> <span class="hidden">環境設定を閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="nv00-gnb-v3__layer-popup-looping--end" tabindex="0"></div> </div> </nav> <input type="hidden" name="sc_gnb_searchURL" id="sc_gnb_searchURL" value="/jp/search"/> <input type="hidden" name="sc_gnb_placeholder" id="sc_gnb_placeholder" value="Galaxy Z Fold6"/> <input type="hidden" name="sc_gnb_aiSearchUseYn" id="sc_gnb_aiSearchUseYn" value="N"/> <input type="hidden" name="sc_gnb_bdcApiUseYn" id="sc_gnb_bdcApiUseYn" value="N"/> <input type="hidden" name="sc_gnb_eppUseGnbAiSearchYn" id="sc_gnb_eppUseGnbAiSearchYn"/> <input type="hidden" name="eppFlag" id="eppFlag" value="N"/> <section class="srd19-gnb-search" role="dialog" aria-modal="true"> <div class="srd19-gnb-search__looping--start" tabindex="0"></div> <div class="srd19-gnb-search__contents"> <form action="" class="srd19-gnb-search__form" role="search" autocomplete="off"> <fieldset> <legend>Search Form</legend> <button class="srd19-gnb-search__btn-search" aria-label="検索する" an-tr="srd19_gnb search-my account-submit-search" an-ca="search" an-ac="gnb search" an-la="search bar:keyword submit:keyword"> <svg class="icon" focusable="false"> <use xlink:href="#search-regular" href="#search-regular"></use> </svg> </button> <div class="srd19-gnb-search__input-wrap"> <input type="text" name="search" class="srd19-gnb-search__input" aria-label="検索する" id="gnb-search-keyword" placeholder="検索する" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:"/> </div> <button type="button" class="srd19-gnb-search__clear" an-tr="srd19_gnb search-my account-delete-search" an-ca="search" an-ac="gnb search" an-la="search bar:keyword delete"> <span class="text">クリア</span> </button> <button type="button" class="srd19-gnb-search__scan-barcode srd19-gnb-search__scan-barcode--hide"> <span class="hidden">Scan Barcode</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#barcode-regular" href="#barcode-regular"></use> </svg> </button> </fieldset> </form> <div class="srd19-gnb-search__result-wrap"> <div class="srd19-gnb-search__result"> <div class="srd19-gnb-search__searches"> <div class="srd19-gnb-search__list-wrap srd19-gnb-search__no-suggestions srd19-gnb-search__list-wrap--hide"> <div class="srd19-gnb-search__list-title-wrap"> <h3 class="srd19-gnb-search__list-title">おすすめ情報なし</h3> </div> </div> <div class="srd19-gnb-search__list-wrap srd19-gnb-search__suggested srd19-gnb-search__list-wrap--hide"> <div class="srd19-gnb-search__list-title-wrap"> <h3 class="srd19-gnb-search__list-title">おすすめ検索</h3> </div> <ul class="srd19-gnb-search__list" role="list"> </ul> </div> <div class="srd19-gnb-search__list-wrap srd19-gnb-search__popular"> <div class="srd19-gnb-search__list-title-wrap"> <h3 class="srd19-gnb-search__list-title">人気のある検索</h3> </div> <ul class="srd19-gnb-search__list" role="list"> </ul> </div> <div class="srd19-gnb-search__list-wrap srd19-gnb-search__recent srd19-gnb-search__list-wrap--hide"> <div class="srd19-gnb-search__list-title-wrap"> <h3 class="srd19-gnb-search__list-title">最近の検索</h3> </div> <ul class="srd19-gnb-search__list" role="list"> </ul> </div> </div> <div class="srd19-gnb-search__thumb srd19-gnb-search__related srd19-gnb-search__list-wrap--hide"> <div class="srd19-gnb-search__thumb-title-wrap"> <h3 class="srd19-gnb-search__thumb-title">関連製品</h3> </div> <ul class="srd19-gnb-search__thumb-list" role="menu"> </ul> </div> <div class="srd19-gnb-search__thumb srd19-gnb-search__recommended"> <div class="srd19-gnb-search__thumb-title-wrap"> <h3 class="srd19-gnb-search__thumb-title">おすすめ</h3> </div> <ul class="srd19-gnb-search__thumb-list" role="menu"> </ul> </div> </div> </div> <button type="button" class="srd19-gnb-search__close" an-tr="srd19_gnb search-my account-close-search" an-ca="search" an-ac="gnb search" an-la="close"> <span class="hidden">閉じる</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="srd19-gnb-search__dimmed"></div> <div class="srd19-gnb-search__looping--end" tabindex="0"></div> </section>  <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="pd-g-floating-nav aem-GridColumn aem-GridColumn--default--12"> <section class="floating-navigation floating-navigation--mobile-scroll floating-navigation--no-cta floating-navigation--theme-white floating-navigation--no-utility floating-navigation--width-1440 floating-navigation--bg-1440 floating-navigation--no-featured"> <div class="floating-navigation__wrap"> <div class="floating-navigation__inner"> <div class="floating-navigation__header"> <h2 class="floating-navigation__headline"> <strong class="floating-navigation__headline-text"> <em>マイページ</em> <svg class="icon" focusable="false"><use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#close-up-bold"></use></svg> </strong> </h2> </div> <div class="floating-navigation__menu-wrap"> <div class="floating-navigation__menu swiper-container menu-action-color--black"> <button class="floating-navigation__menu--previous"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#previous-regular" href="#previous-regular"></use> </svg> </button> <ul class="floating-navigation__menu-list swiper-wrapper" role="menubar"> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="/jp/mypage/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my page home">マイページのホーム </a> </li> <li class="floating-navigation__menu-item active swiper-slide" role="presentation"> <a href="/jp/mypage/myproducts/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my products" aria-current="page">マイ製品リスト </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="/jp/mypage/rewards/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my rewards">マイリワード </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="https://shop.samsung.com/jp/mypage/orders" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my orders">注文履歴 </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="/jp/mypage/myrepair/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my repair">修理 </a> </li> </ul> <button class="floating-navigation__menu--next"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> </div> </div> </div> </div> </section> </div> </div> </div> <div class="my-g-po-banner aem-GridColumn aem-GridColumn--default--12"> </div> <div class="my-g-my-product-list-full-ux aem-GridColumn aem-GridColumn--default--12"><input type="hidden" id="priceCurrency" value="JPY"/><input type="hidden" id="priceDisplayYn" value="Y"/><input type="hidden" id="mySamsungWarrantyUseYn" value="N"/> <input type="hidden" class="ukRepairInitUrl" id="ukRepairInitUrl" value="https://samsung-support.cheil.london/jp/repair-booking/repair-init.php"/> <input type="hidden" class="currentDate" id="currentDate" value="2025-02-18T14:57:42Z+0900"/> <input type="hidden" naem="repairDeepLinkUrl" id="repairDeepLinkUrl" value="https://www.samsung.com/jp/support/your-service/main"/> <input type="hidden" class="selectedModelCd" id="selectedModelCd"/> <input type="hidden" class="selectedSn" id="selectedSn"/> <div class="myd17-my-product-list-full__wrapper loading">  <div class="myd17-my-product-list-full skeleton"> <div class="myd17-my-product-list-full__headline"> <h2 class="myd17-my-product-list-full__headline-title">登録済みの製品</h2> </div> <div class="myd17-my-product-list-full__contents"> <div class="myd17-my-product-list-full__item"></div> <div class="myd17-my-product-list-full__item"></div> <div class="myd17-my-product-list-full__item"></div> </div> </div>   <div class="myd17-my-product-list-full" id="component-id" data-comp-name="myProductListFull" data-auto-init="false"> <div class="myd17-my-product-list-full__headline js-myd17-registered" style="display:none;"> <h2 class="myd17-my-product-list-full__headline-title">登録済みの製品</h2> </div> <div class="myd17-my-product-list-full__contents js-myd17-registered" role="list" style="display:none;"> </div> <div class="myd17-my-product-list-full__product-registration"> <h2 class="myd17-my-product-list-full__product-registration-title">製品の登録</h2> <p class="myd17-my-product-list-full__product-registration-description">未登録な場合もワンクリックで登録が可能です。お使いの製品が「マイ製品リスト」に登録されていない場合は、手動で製品をご登録ください。</p> <div class="myd17-my-product-list-full__product-registration-cta"> <button class="cta cta--contained cta--black js-btn-open-register" an-tr="my samsung register your product-my account-register-account" an-ca="account" an-ac="my product" an-la="register now"> 登録 </button> </div> </div> <div class="myd17-my-product-list-full__headline js-myd17-unregistered" style="display:none;"> <h2 class="myd17-my-product-list-full__headline-title">未登録の製品</h2> </div> <div class="myd17-my-product-list-full__contents js-myd17-unregistered" role="list" style="display:none;"> </div> <div class="myd17-my-product-list-full__benefits" style="display:none;"> <h2 class="myd17-my-product-list-full__benefits-title">製品を登録するメリット</h2> <ul class="myd17-my-product-list-full__benefits-list" role="list"> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#repair-support-regular" href="#repair-support-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">修理サポート</strong> </li> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#manual-book-regular" href="#manual-book-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">ユーザーマニュアルと製品のヒント</strong> </li> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#warranty-regular" href="#warranty-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">保証内容の確認</strong> </li> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#bundle-regular" href="#bundle-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">お客様向けのおすすめ製品</strong> </li> </ul> </div> </div> </div></div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="nv-g-breadcrumb aem-GridColumn aem-GridColumn--default--12"> <nav class="breadcrumb" aria-label="Breadcrumb"> <div class="breadcrumb__inner"> <ul class="breadcrumb__path"> <li> <a aria-label="ホーム" an-tr="nv03_breadcrumb-my account-text-breadcrumb" an-ca="navigation" an-ac="breadcrumb" an-la="breadcrumb:home" href="/jp/"> <span class="breadcrumb__text-desktop">ホーム</span> <span class="breadcrumb__text-mobile">ホーム</span> </a> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#next-bold" href="#next-bold"></use></svg> </li> <li> <a aria-label="マイページ" an-tr="nv03_breadcrumb-my account-text-breadcrumb" an-ca="navigation" an-ac="breadcrumb" an-la="breadcrumb:my page" href="/jp/mypage/"> <span class="breadcrumb__text-desktop">マイページ</span> <span class="breadcrumb__text-mobile">マイページ</span> </a> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#next-bold" href="#next-bold"></use></svg> </li> <li> <strong class="breadcrumb__text-desktop" aria-current="page">マイ製品リスト</strong> <strong class="breadcrumb__text-mobile" aria-current="page">マイ製品リスト</strong> </li> </ul> </div> <script type="application/ld+json" data-type="seo" data-object-type="BreadcrumbList" data-id="b7e4ed20-2841-429f-9825-fd1238b72a1e">{"@context":"http://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","name":"ホーム","item":"https://www.galaxymobile.jp/","position":1},{"@type":"ListItem","name":"マイページ","item":"https://www.galaxymobile.jp/mypage/","position":2},{"@type":"ListItem","name":"マイ製品リスト","item":"","position":3}]}</script> </nav></div> </div> </div> </div> </div> </div> <div id="component-area" style="display:none;"> <div class="cs-support"> <input type="hidden" naem="ysCompanyCode" id="ysCompanyCode" value="C290"/> <input type="hidden" naem="ysLandingUrl" id="ysLandingUrl" value="https://www.samsung.com/jp/support/your-service/main"/> <input type="hidden" naem="ysIpaasApiPrefixPath" id="ysIpaasApiPrefixPath" value="ys_ap"/> <input type="hidden" naem="ysFlpeValidation" id="ysFlpeValidation" value="cedc6238tqcf1t4f0vl7g50mc70d6a5a"/> <input type="hidden" id="ysCountryCode" value="JP"/> <input type="hidden" id="ysCountryCode_origin" value="JP"/> <div class="step-ui-wrap" data-comp-name="stepUI"> <div class="step-ui__goto-cta"> <button class="cta cta--underline cta--black cta--icon cta--icon-leading" an-tr="common_go to my products-my account-go to my products-account" an-ca="account" an-ac="my product" an-la="cs support:go to my products"> マイ製品リストを見る <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#previous-bold" href="#previous-bold"></use> </svg> </button> </div> <div class="step-ui" role="list"> <div class="step-ui__item-box on" role="listitem"> <button type="button" class="step-ui__item " disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">トラブルシューティング</span> </span> </button> </div> <span class="step-ui__item--line"></span> <div class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">サポートオプションを選択</span> </span> </button> </div> <span class="step-ui__item--line"></span> <div class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">予約の詳細を入力</span> </span> </button> </div> <span class="step-ui__item--line"></span> <div class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">確認</span> </span> </button> </div> </div> </div> <div class="step-ui__dummy"></div> <div class="cs-support__contents" id="repair-support-content"> <div class="troubleshoot-the-issue" id="troubleshoot-the-issue" data-comp-name="troubleshootTheIssue" style="display:none;"></div> <div class="troubleshoot-the-issue-symptom-contents" id="troubleshoot-the-issue-symptom-contents" style="display:none;"> <div class="troubleshoot-the-issue-symptom-contents__headline"> <h3 class="troubleshoot-the-issue-symptom-contents__headline--title">トラブルシューティング</h3> </div> <div class="troubleshoot-the-issue-symptom-contents__faq-view"> <div style="text-align:center;"></div> </div> </div> <div class="post-code" id="enter-post-code" data-comp-name="postCode" style="display:none;"> <h2 class="post-code__head-title">郵便番号を入力</h2> <div class="post-code__head-description">現在のロケーションの郵便番号を入力してください。</div> <div class="post-code__form"> <p class="post-code__form-required-info">アスタリスク（*）のあるフィールドは必須です。</p> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="post-code">郵便番号 <span class="required-text">*<span class="hidden">required</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="post-code" type="text" value="" autocomplete="postal-code" aria-describedby="aria-desc-error-post-code" inputmode="numeric" maxlength="5"/> <button class="text-field-v2__input-icon delete" aria-label="削除" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error" id="aria-desc-error-post-code">郵便番号を入力してください</p> </div> </div> </div> <div class="select-repair-option" id="select-repair-option" style="display:none;"> <div class="select-repair-option__headline"> <h2 class="select-repair-option__headline-title">サポートオプションを選択</h2> </div> <div class="select-repair-option__container"> <div class="select-repair-option__list-wrap"> <h3 class="select-repair-option__list-title">お問い合わせのサポート</h3> <div class="scrollbar" data-comp-name="scrollbar" id="contactSupportContent"> <ul class="select-repair-option__list scrollbar__contents" role="list"> <li class="select-repair-option__list-item" role="listitem" data-dp-type="EMAIL_SUPPORT_CHECK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-email" href="#retention-email"></use> </svg> <strong class="select-repair-option__list-item-title">Eメール</strong> <p class="select-repair-option__list-item-text">製品に関するサポートが必要な方は、こちらのフォームにご記入いただければ早急にご連絡を差し上げます。</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. Eメール" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:email:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="SR_CHECK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-callback-request" href="#retention-callback-request"></use> </svg> <strong class="select-repair-option__list-item-title">サポートのリクエスト</strong> <p class="select-repair-option__list-item-text">ご連絡先詳細と問題の内容を入力してください。Samsungカスタマーサポートセンターが折り返しご連絡いたします。</p> <button class="cta cta--contained cta--black" aria-label="選択する. サポートのリクエスト" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:callback request:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="appInquiry" data-display-type="SITE"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-app-inquiry" href="#retention-app-inquiry"></use> </svg> <strong class="select-repair-option__list-item-title">アプリに関するお問い合わせ</strong> <p class="select-repair-option__list-item-text">アプリ&サービスについてのご質問に、メールで詳細に回答いたします</p> <button class="cta cta--contained cta--black" aria-label="選択する. アプリに関するお問い合わせ" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:app inquiry:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="liveChat" data-display-type="SITE"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-live-chat" href="#retention-live-chat"></use> </svg> <strong class="select-repair-option__list-item-title">ライブチャット</strong> <p class="select-repair-option__list-item-text">チャットサービスでSamsungカスタマーサポートセンターからのサポートを受けられます。</p> <button class="cta cta--contained cta--black" aria-label="選択する. ライブチャット" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:live chat:select"> 選択する </button> </li> </ul> </div> <div class="select-repair-option__no-option" id="contactSupportMessage" style="display:none;"> 恐れ入りますが、ご指定の場所には「お問い合わせ」サポートのオプションがありません。 </div> </div> <div class="select-repair-option__list-wrap"> <h3 class="select-repair-option__list-title">修理サポート</h3> <div class="scrollbar" data-comp-name="scrollbar" id="repairSupportContent" style="display:none;"> <ul class="select-repair-option__list scrollbar__contents" role="list"> <li class="select-repair-option__list-item" role="listitem" data-dp-type="CI_CHECK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-book-an-appointment" href="#retention-book-an-appointment"></use> </svg> <strong class="select-repair-option__list-item-title">訪問を予約する</strong> <p class="select-repair-option__list-item-text">Galaxy Harajukuに予約を入れて、お使いのデバイスを預ける</p> <button class="cta cta--contained cta--black" aria-label="選択する. 訪問を予約する" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:book an appointment:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_PS" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-mail-in" href="#retention-mail-in"></use> </svg> <strong class="select-repair-option__list-item-title">配送</strong> <p class="select-repair-option__list-item-text">オンライン配送システムで、Samsung修理センターへデバイスを送付できます。</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. 配送" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:mail in:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="RR_PS" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-mail-in" href="#retention-mail-in"></use> </svg> <strong class="select-repair-option__list-item-title">Pickup Repair Service</strong> <p class="select-repair-option__list-item-text">You can request for Pickup Repair Service. Our Call center will contact you for it.</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. Pickup Repair Service" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:mail in:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_CI" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-carry-in-with-payment" href="#retention-carry-in-with-payment"></use> </svg> <strong class="select-repair-option__list-item-title">持ち込み→日本で使用しない機能</strong> <p class="select-repair-option__list-item-text">Galaxy Harajukuを訪問し、お使いのデバイスを修理できます。<br />* 一部のサービスはご予約が可能です。</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. 持ち込み→日本で使用しない機能" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:carry in with payment:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_D2D" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-door-to-door-repair-pickup" href="#retention-door-to-door-repair-pickup"></use> </svg> <strong class="select-repair-option__list-item-title">ピックアップサービス</strong> <p class="select-repair-option__list-item-text">お使いのスマートフォンやタブレットの修理品回収と配送サービスを提供しています。宅配業者がご指定の時間にご訪問します。</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. ピックアップサービス" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:door to door repair pickup:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_IH" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-technical-service-visit" href="#retention-technical-service-visit"></use> </svg> <strong class="select-repair-option__list-item-title">訪問サービス</strong> <p class="select-repair-option__list-item-text">TV、冷蔵庫、洗濯機の訪問サービスを提供しています。<br />Samsungのエンジニアが修理依頼をいただいた翌日にご連絡し、訪問日を確定します。→日本で使用しない機能</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. 訪問サービス" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:technical service visit:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="RR_IH" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-technical-service-visit" href="#retention-technical-service-visit"></use> </svg> <strong class="select-repair-option__list-item-title">Technical Repair Visit</strong> <p class="select-repair-option__list-item-text">You can request for Technical Repair Visit. Our Call center will contact you for it.</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. Technical Repair Visit" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:technical service visit:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_VAN" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-express-repair-bus-service" href="#retention-express-repair-bus-service"></use> </svg> <strong class="select-repair-option__list-item-title">バンサービス</strong> <p class="select-repair-option__list-item-text">Samsungバンでモバイルデバイスを修理します</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. バンサービス" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:express repair bus service:select"> 選択する </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_LOCK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-box-in-service" href="#retention-box-in-service"></use> </svg> <strong class="select-repair-option__list-item-title">スマートロッカーサービス</strong> <p class="select-repair-option__list-item-text">修理するモバイルデバイスをSamsungボックスに保管します</p> <button class="cta cta--contained cta--black" role="link" aria-label="選択する. スマートロッカーサービス" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:box in service:select"> 選択する </button> </li> </ul> </div> <div class="select-repair-option__no-option" id="repairSupportMessage"> 恐れ入りますが、ご指定の場所には「修理」サポートのオプションがありません。 </div> </div> </div> <p class="select-repair-option__description">Sorry, some services are currently unavailable as your request is being processed. They will be reactivated once the process is complete.</p> </div> <div class="callback-request" id="callback-request" data-comp-name="base" style="display:none;"> <h2 class="callback-request__head-title">コールバックのご依頼</h2> <div class="callback-request__head-description">連絡先をご入力いただくと、Samsungカスタマーサポートセンターから72時間以内に折り返しご連絡いたします。</div> <div class="callback-request__wrap"> <p class="callback-request__required-info">アスタリスク（*）のあるフィールドは必須です。</p> <fieldset class="callback-request__wrap-form"> <legend>Customer Details</legend> <div class="callback-request__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="first-name">姓 </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="first-name" type="text" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="callback-request__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="last-name">名 </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="last-name" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="callback-request__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="contact-number">連絡先番号 <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="2"> <input class="text-field-v2__input js-callback-request-required" id="contact-number" type="tel" value="" autocomplete="tel" aria-describedby="aria-desc-error-2" maxlength="18"/> <button class="text-field-v2__input-icon delete js-callback-request-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error error js-callback-request-contactnumber-error-txt" id="aria-desc-error-2" aria-hidden="true">有効な連絡先番号を入力してください。</p> </div> </div> <div class="callback-request__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email">Eメール </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="callback-request__wrap-form-item callback-request__wrap-form-item--full-width"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-multi-line-hint data-text-length> <label class="text-field-v2__hint" for="message">お電話希望時間(9時～17時半迄)と相談内容をご入力ください。(メールでの回答は実施しておりません。) <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap"> <textarea class="text-field-v2__input-multi-line js-callback-request-detail" id="message" maxlength="1000" autocomplete="on" aria-describedby="aria-desc-max-length-assist-4"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-4" aria-hidden="true"></p> <p class="text-field-v2__text error js-callback-request-detail-error-txt" id="aria-desc-error-7" aria-hidden="true">有効な値をスペースを空けずに入力してください。</p> </div> </div> </div> </fieldset> </div> </div> <div class="register-purchase-receipt" id="register-purchase-receipt" data-comp-name="base" style="display:none;"> <h2 class="register-purchase-receipt__head-title">購入証明書の登録</h2> <div class="register-purchase-receipt__head-description">正確な保証期間については、保証の異議申し立てを提出してご確認ください。</div> <div class="register-purchase-receipt__wrap"> <div class="register-purchase-receipt__wrap-product"> </div> <div class="register-purchase-receipt__wrap-detail"> <div class="register-purchase-receipt__wrap-form"> <div class="file-upload no-title" data-comp-name="fileUpload"> <div class="file-upload__input-wrap"> <label class="file-upload__hint" for="add-file-input">購入証明書</label> <span class="file-upload__input__value" aria-hidden="true"> <span class="file-upload__name"></span> <span class="file-upload__format"></span> </span> <input type="file" class="file-upload__input" id="add-file-input" accept="image/png,image/jpeg,application/pdf" aria-describedby="receipt-file-input-assist-text"/> <div class="file-upload__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-attachment" href="#retention-attachment"></use> </svg> </div> </div> <p class="file-upload__text__assistive" aria-hidden="true" id="receipt-file-input-assist-text">購入証明書のコピーをPDFまたは画像形式（.jpgおよび.pngのみ可）でアップロードしてください。ファイルサイズは最大5MBです。</p> <p class="file-upload__text__error" aria-hidden="true" id="receipt-file-input-error-text">購入証明書ファイルをご確認ください。</p> </div> </div> <div class="register-purchase-receipt__wrap-form"> <div class="datetime-picker" data-comp-name="dateTimePicker" data-type="date" data-max-date="today"> <div class="datetime-picker__input-wrap"> <label class="datetime-picker__input__label" for="date-purchase-input">購入日</label> <input class="datetime-picker__input" id="date-purchase-input"/> <div class="datetime-picker__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#calendar-reverse-bold" href="#calendar-reverse-bold"></use> </svg> </div> </div> <p class="datetime-picker__text__error" aria-hidden="true" id="receipt-date-input-error-text">Please select a purchase date</p> </div> </div> <p class="register-purchase-receipt__wrap-form-info">購入証明書がない場合はスキップして次のステップへお進みください。（登録が無い場合は有償での修理対応になります）</p> </div> </div> </div> <script type="text/javascript"> function loadMap(data){}; </script> <script src="//maps.googleapis.com/maps/api/js?region=kr&client=gme-samsungsds&callback=loadMap"></script> <div class="book-an-appointment" id="book-an-appointment" data-comp-name="bookAnAppointment" data-auto-init="false" data-latitude="35.6894875" data-longitude="139.6917063" style="display:none;"> <h2 class="book-an-appointment__head-title">訪問を予約する</h2> <div class="book-an-appointment__head-description">Galaxy Harajukuへ訪問する日程を予約します。</div> <div class="book-an-appointment__wrap"> <div class="book-an-appointment__wrap-select-date"> <div class="datetime-picker" data-comp-name="dateTimePicker" data-type="date" data-min-date="today" data-auto-init="false"> <div class="datetime-picker__input-wrap"> <label class="datetime-picker__input__label" for="date-input">日程を選択する</label> <input class="datetime-picker__input" id="date-input"/> <div class="datetime-picker__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#calendar-reverse-bold" href="#calendar-reverse-bold"></use> </svg> </div> </div> <p class="datetime-picker__text__error" aria-hidden="true" id="appointment-date-input-error-text">日程を選択してください</p> </div> </div> <div class="book-an-appointment__wrap-search"> <div class="text-field-v2 no-title" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="search">郵便番号または住所を入力してください</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="search" type="text" value="" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="削除" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> <button class="book-an-appointment__wrap-search-cta"> <span class="hidden">search</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> <div class="book-an-appointment__wrap-result-box"> <div class="book-an-appointment__wrap-result-before">選択可能な日程を選び、製品サービスを受けるロケーションを入力します。</div> <div class="book-an-appointment__wrap-result-no-result" aria-live="polite" style="display:none;"></div> <div class="book-an-appointment__wrap-result-inner" style="display:none;"> <p class="book-an-appointment__wrap-result-text" aria-live="polite"></p> <div class="book-an-appointment__wrap-result-list scrollbar" data-comp-name="scrollbar" data-auto-resize data-auto-init="false"> <ul class="book-an-appointment__wrap-result-list-box scrollbar__contents" role="list"> </ul> </div> </div> <div class="book-an-appointment__wrap-map"> <div class="book-an-appointment__wrap-map-inner" id="book_an_appointment_map_canvas"></div> <div id="book_an_appointment_map_tooltip" style="display:none;"></div> </div> </div> </div> </div> <div class="app-inquiry" id="app-inquiry" data-comp-name="base" style="display:none;"> <h2 class="app-inquiry__head-title">お問い合わせ</h2> <div class="app-inquiry__head-description">質問をご記入ください。確認後にご連絡いたします。</div> <div class="app-inquiry__wrap"> <p class="app-inquiry__required-info">アスタリスク（*）のあるフィールドは必須です。</p> <fieldset class="app-inquiry__wrap-form"> <legend>Inquiry Details</legend> <div class="app-inquiry__wrap-form-item"> <div class="menu menu--text-field" data-comp-name="menu" data-fidx="0"> <select class="menu__select js-app-inquiry-service js-app-inquiry-required-select" aria-labelledby="hint-label-id" tabindex="-1"> </select> <p id="hint-label-id" class="menu--text-field__hint">サービス <span class="required">*<span class="hidden">必須</span></span> </p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="hint-label-id text-label-id" type="button"> <span id="text-label-id" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <p class="menu--text-field__error" id="aria-desc-menu-error-0" aria-hidden="true">Please select service option</p> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="return-email">返信先メールアドレス <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="0"> <input class="text-field-v2__input js-app-inquiry-required" id="return-email" type="text" value="" autocomplete="off" aria-describedby="aria-desc-error-1"/> <button class="text-field-v2__input-icon delete js-app-inquiry-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error js-app-inquiry-email-error-txt" id="aria-desc-error-1" aria-hidden="true">メールアドレスを入力してください</p> </div> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="other-email-check"/> <label class="checkbox-v2__label" for="other-email-check"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">別のメールでの回答をご希望の場合は、チェックボックスを選択してください</span> </label> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="serial-no">シリアル番号 </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-no" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="imei">IMEI </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="imei" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="device">デバイス </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="device" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <fieldset class="radio-wrap js-app-inquiry-inqtype"> <legend class="radio-wrap-title">お問い合わせの種別 <span class="required">*<span class="hidden">必須</span></span> </legend> <div class="radio-wrap-list"> <div class="radio-wrap-list-item"> <div class="radio-v2"> <input class="hidden" type="radio" name="radio" id="radio-1" value="INQ01" checked/> <label class="radio-v2__label" for="radio-1"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">一般的なお問い合わせ</span> </label> </div> </div> <div class="radio-wrap-list-item"> <div class="radio-v2"> <input class="hidden" type="radio" name="radio" id="radio-2" value="INQ02"/> <label class="radio-v2__label" for="radio-2"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">エラー</span> </label> </div> </div> <div class="radio-wrap-list-item"> <div class="radio-v2"> <input class="hidden" type="radio" name="radio" id="radio-3" value="INQ03"/> <label class="radio-v2__label" for="radio-3"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">ご意見</span> </label> </div> </div> </div> </fieldset> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="subject">件名 <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="4"> <input class="text-field-v2__input js-app-inquiry-required" id="subject" type="text" value="" autocomplete="on" aria-describedby="aria-desc-error-6"/> <button class="text-field-v2__input-icon delete js-app-inquiry-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error" id="aria-desc-error-6" aria-hidden="true">件名を入力してください</p> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-text-length> <label class="text-field-v2__hint" for="detail">詳細 <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="5"> <textarea class="text-field-v2__input-multi-line js-app-inquiry-required" id="detail" maxlength="2000" autocomplete="on" aria-describedby="aria-desc-error-7"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-7" aria-hidden="true"></p> <p class="text-field-v2__text error" id="aria-desc-error-7" aria-hidden="true">詳細を入力してください</p> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="file-upload " data-comp-name="fileUpload"> <div class="file-upload__input-wrap"> <label class="file-upload__hint" for="attachment">添付ファイル</label> <span class="file-upload__input__value" aria-hidden="true"> <span class="file-upload__name"></span> <span class="file-upload__format"></span> </span> <input type="file" class="file-upload__input" id="attachment" accept="image/png,image/jpeg"/> <div class="file-upload__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-attachment" href="#retention-attachment"></use> </svg> </div> </div> </div> </div> </fieldset> </div> </div> <div class="email-support" id="email-support" data-comp-name="emailSupport" data-auto-init="false" style="display:none;"> <h2 class="email-support__head-title">メールによるサポート</h2> <div class="email-support__wrap"> <p class="email-support__required-info">アスタリスク（*）のあるフィールドは必須です。</p> <form action="" role="form"> <h3 class="email-support__form-title">お客様情報</h3> <fieldset class="email-support__wrap-form"> <legend>お客様情報</legend> <div class="email-support__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-first-name">姓 </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-first-name" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-last-name">名 </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-last-name" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="return-email">返信先メールアドレス <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="2"> <input class="text-field-v2__input js-email-support-required" id="return-email" type="text" value="" autocomplete="email" aria-describedby="aria-desc-error-1"/> <button class="text-field-v2__input-icon delete js-email-support-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error js-email-support-email-error-txt" id="aria-desc-error-1" aria-hidden="true">メールアドレスを入力してください</p> </div> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="email-support-other-email-check"/> <label class="checkbox-v2__label" for="email-support-other-email-check"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">別のメールでの回答をご希望の場合は、チェックボックスを選択してください</span> </label> </div> </div> <div class="email-support__wrap-form-item field-space"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="contact-number">連絡先番号 </label> <div class="text-field-v2__input-wrap" data-fidx="3"> <input class="text-field-v2__input" id="contact-number" type="tel" value="" autocomplete="tel" maxlength="18"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error js-email-support-contactnumber-error-txt" id="aria-desc-error-3" aria-hidden="true">有効な連絡先番号を入力してください。</p> </div> </div> </fieldset> <h3 class="email-support__form-title">製品情報</h3> <fieldset class="email-support__wrap-form"> <legend>製品情報</legend> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-device">デバイス </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-device" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-serial-no">シリアル番号 </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-serial-no" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-imei">IMEI </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-imei" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-subject">件名 <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="7"> <input class="text-field-v2__input js-email-support-required" id="email-support-subject" type="text" value="" autocomplete="on" aria-describedby="aria-desc-error-3"/> <button class="text-field-v2__input-icon delete js-email-support-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error" id="aria-desc-error-3" aria-hidden="true">件名を入力してください</p> </div> </div> <div class="email-support__wrap-form-item field-space"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-text-length> <label class="text-field-v2__hint" for="email-support-detail">詳細 <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="8"> <textarea class="text-field-v2__input-multi-line js-email-support-required" id="email-support-detail" maxlength="2000" autocomplete="on" aria-describedby="aria-desc-error-4"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-4" aria-hidden="true"></p> <p class="text-field-v2__text error" id="aria-desc-error-4" aria-hidden="true">詳細を入力してください</p> </div> </div> </div> </fieldset> </form> </div> <p class="email-support__disclaimer js-email-support-disclaimer" style="display:none;">Weitere Informationen dazu, wie Samsung deine personenbezogenen Daten verarbeitet, findest du hier: <a href="https://www.samsung.com/de/support/datenschutzhinweise-service/" class="email-support__link">https://www.samsung.com/de/support/datenschutzhinweise-service/</a></p> </div> <div class="confirmation" id="confirmation" data-comp-name="base" style="display:none;"> <h2 class="confirmation__head-title">確認</h2> <div class="confirmation__head-description js-confirmation-desc">リクエストは正常に完了しました。</div> <div class="confirmation__head-disclaimer js-confirmation-disclaimer" style="display:none;"> <p class="confirmation__head-disclaimer-title">*To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted.</p> <p class="confirmation__head-disclaimer-description"> </p> </div> <div class="confirmation__wrap"> <div class="confirmation__appointment-info"> <div class="confirmation__appointment-info-box"> <div class="confirmation__appointment-info-text"> <strong class="confirmation__appointment-info-title js-confirmation-productname"></strong> <ul class="confirmation__appointment-info-detail" role="list"> <li class="confirmation__appointment-info-detail-item js-confirmation-productmodel" role="listitem"></li> <li class="confirmation__appointment-info-detail-item js-confirmation-serialno" role="listitem"></li> </ul> </div> <div class="confirmation__appointment-info-image js-confirmation-image"> </div> </div> <div class="confirmation__appointment-info-box js-confirmation-ticketarea"> <div class="confirmation__appointment-info-text"> <strong class="confirmation__appointment-info-title">チケット番号</strong> <ul class="confirmation__appointment-info-detail" role="list"> <li class="confirmation__appointment-info-detail-item js-confirmation-ticketnum" role="listitem"></li> </ul> </div> </div> </div> <div class="confirmation__location-info"> <div class="confirmation__location-info-box js-service-info-area"> <strong class="confirmation__location-info-title">Contact Information</strong> <ul class="confirmation__location-info-detail" role="list">  </ul> </div> <div class="confirmation__location-info-box js-request-info-area"> <strong class="confirmation__location-info-title">My Support Request</strong> <ul class="confirmation__location-info-detail" role="list">  </ul> </div> </div> <div class="confirmation__guide"> <strong class="confirmation__guide-title js-confirmation-guide-title">We will send a confirmation email shortly.</strong> <div class="confirmation__guide-description">質問やご心配な点がございましたら、Samsungカスタマーサポートセンター 0120-360-905 までご連絡ください。その際は、上記のチケット番号をお知らせください。</div> </div> <div class="confirmation__cta"> <a class="cta cta--contained cta--black" href="javascript:void(0)" an-tr="confirmation-my account-step cta-account" an-ca="account" an-ac="my product" an-la="cs support:confirmation:my repair history"> 修理 </a> </div> </div> </div> </div> <div class="cs-support-cta" id="cs-support-cta" data-comp-name="csSupportCta"> <div class="cs-support-cta__info-text" style="display:none;">解決策が見つかりませんか？オプションを選択してサポートを依頼してください。</div> <div class="cs-support-cta__box"> <div class="cs-support-cta__inner" data-id="backCta" style="display:none;"> <button class="cta cta--outlined cta--black" an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> 戻る </button> </div> <div class="cs-support-cta__inner" data-id="supportOptionCta" style="display:none;"> <button class="cta cta--contained cta--black" an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> サポートオプション </button> </div> <div class="cs-support-cta__inner" data-id="nextCta" style="display:none;"> <button class="cta cta--contained cta--black cta--disabled" disabled an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> 次のページ </button> </div> <div class="cs-support-cta__inner" data-id="submitCta" style="display:none;"> <button class="cta cta--contained cta--black cta--disabled" disabled an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> 送信 </button> </div> </div> </div> <div class="cs-support-cta__dummy"></div> </div>  <section data-sdf-template="repairSupportStepUiPanel @ stepInfo" data-sdf-unwrap="true" style="display:none;"> <span data-sdf-test="{{stepInfo.hasLine}}" class="step-ui__item--line"></span> <div data-sdf-test="{{stepInfo.isActive}}" class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item " aria-label="{{stepInfo.stepNumber}}. {{stepInfo.text}}" data-target-id="{{stepInfo.targetId}}" an-tr="step-my account-step-account" an-ca="account" an-ac="my product" an-la="cs support:{{stepInfo.currentStepTitle}}:{{stepInfo.stepTitle}}"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">{{stepInfo.text}}</span> </span> </button> </div> <div data-sdf-test="{{stepInfo.isDeactive}}" class="step-ui__item-box {{stepInfo.cls}}" role="listitem"> <button type="button" class="step-ui__item " aria-label="{{stepInfo.stepNumber}}. {{stepInfo.text}}" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">{{stepInfo.text}}</span> </span> </button> </div> </section> <section data-sdf-template="faqListPanel @ contentInfo" data-sdf-unwrap="true" style="display:none;"> <li class="troubleshoot-the-issue__symptom-list__tip-item" role="listitem"> <button data-faq-link="{{contentInfo.link}}" an-tr="troubleshoot the issue-my account-cta-account" an-ca="account" an-ac="my product" an-la="cs support:troubleshoot the issue:{{contentInfo.engTitle}}">{{contentInfo.cnt}}. {{contentInfo.title}}</button> </li> </section> <section data-sdf-template="registerPurchaseReceiptProductPanel @ modelInfo" data-sdf-unwrap="true" style="display:none;"> <strong data-sdf-test="{{modelInfo.productName}}" class="register-purchase-receipt__wrap-product-name"><bdi>{{modelInfo.productName}}</bdi></strong> <ul class="register-purchase-receipt__wrap-product-info" role="list"> <li data-sdf-test="{{modelInfo.modelCode}}" class="register-purchase-receipt__wrap-product-info-item">{{modelInfo.modelCode}}</li> <li data-sdf-test="{{modelInfo.serialNumber}}" class="register-purchase-receipt__wrap-product-info-item">シリアル番号: {{modelInfo.serialNumber}}</li> <li data-sdf-test="{{modelInfo.csWarrantyText}}" class="register-purchase-receipt__wrap-product-info-item">{{modelInfo.csWarrantyText}}</li> </ul> <div class="register-purchase-receipt__wrap-product-image"> <div data-sdf-test="{{modelInfo.modelImageLarge}}" class="image"> <img class="image__main responsive-img" data-desktop-src="{{modelInfo.modelImageLarge}}" data-mobile-src="{{modelInfo.modelImageLarge}}" data-desktop-alt="" data-mobile-alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> <div data-sdf-test="{{modelInfo.modelImageSvgId}}" class="register-purchase-receipt__wrap-product-image__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#{{modelInfo.modelImageSvgId}}" href="#{{modelInfo.modelImageSvgId}}"></use> </svg> </div> </div> </section> <section data-sdf-template="bookAnAppointmentAscPanel @ ascInfo" data-sdf-unwrap="true" style="display:none;"> <li class="book-an-appointment__wrap-result-list-item" role="listitem"> <a href="javascript:void(0)" class="book-an-appointment__wrap-result-list-cta" role="button" data-asc-code="{{ascInfo.AscCode}}"> <div class="book-an-appointment__wrap-result-list-icon"> <span class="book-an-appointment__wrap-result-list-icon-num">{{ascInfo.index}}</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#pin-other-i" href="#pin-other-i"></use> </svg> </div> <strong data-sdf-test="{{ascInfo.AscName}}" class="book-an-appointment__wrap-result-center-name">{{ascInfo.AscName}}</strong> <div class="book-an-appointment__wrap-result-center-info"> <span data-sdf-test="{{ascInfo.Address}}" class="address"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#location-regular" href="#location-regular"></use> </svg> {{ascInfo.Address}} </span> </div> </a> <div class="book-an-appointment__wrap-result-list-detail"> <div class="book-an-appointment__wrap-result-select-time"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-max-item-num="4" data-open-dir="down" data-anim="false"> <select data-sdf-list.time="{{ascInfo.schedule}}" class="menu__select" aria-labelledby="book-an-appointment-time-select-hint-{{ascInfo.index}}" tabindex="-1"> <option data-sdf-test="{{time.enable}}" value="{{time.TimeFrom}}" data-is-enable="Y">{{time.TimeFrom}} ~ {{time.TimeTo}}</option> <option data-sdf-test="{{time.disable}}" disabled="disabled" value="{{time.TimeFrom}}" data-is-enable="N">{{time.TimeFrom}} ~ {{time.TimeTo}}</option> </select> <p id="book-an-appointment-time-select-hint-{{ascInfo.index}}" class="menu--text-field__hint">時間を選択する</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="book-an-appointment-time-select-hint-{{ascInfo.index}} book-an-appointment-time-select-text-{{ascInfo.index}}" type="button"> <span id="book-an-appointment-time-select-text-{{ascInfo.index}}" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> <div class="book-an-appointment__wrap-result-list-detail-inner"> <div class="book-an-appointment__wrap-result-message"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-text-length="true" data-auto-init="false"> <label class="text-field-v2__hint" for="message">詳細</label> <div class="text-field-v2__input-wrap"> <textarea class="text-field-v2__input-multi-line" id="message" maxlength="1000" autocomplete="on" aria-describedby="aria-desc-max-length-assist-0"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-0" aria-hidden="true"></p> </div> </div> <div class="book-an-appointment__contact-number text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="contact-number-{{ascInfo.index}}">連絡先番号 <span class="required">*<span class="hidden">必須</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="contact-number-{{ascInfo.index}}" type="tel" value="" autocomplete="tel" maxlength="{{ascInfo.contacNumMaxLength}}"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error" id="aria-desc-error-0" aria-hidden="true">有効な連絡先番号を入力してください。</p> </div> </div> <div class="book-an-appointment__wrap-result-list-detail-cta"> <button class="cta cta--contained cta--black cta--disabled" disabled an-tr="enter booking detail-my account-step cta-account" an-ca="account" an-ac="my product" an-la="cs support:enter booking details:book an appointment:submit"> 送信 </button> </div> </div> </div> </li> </section> <section data-sdf-template="bookAnAppointmentTooltipPanel @ ascInfo" data-sdf-unwrap="true" style="display:none;"> <strong class="book-an-appointment__wrap-map-pin-info-title">{{ascInfo.AscName}}</strong> </section>  </div> <footer class="footer">  <div class="footer"> <div class="footer-column"> <h2 class="hidden">Footer Navigation</h2> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" id="footer-category-title-0">製品＆サービス</h3> <a class="footer-category__anchor" href="javascript:void(0);" role="button" aria-labelledby="footer-category-title-0" aria-expanded="false" an-tr="nv01_footer sitemap|menu1Depth" an-ca="navigation" an-ac="footer" an-la="products and service"> <span class="hidden" data-i18n-open="全体を見る" data-i18n-close="閉じる">全体を見る</span> <svg class="icon" focusable="false"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </a> <div class="footer-category__list-wrap"> <ul 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class="footer-category__link" href="/jp/explore/galaxy-harajuku/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="online shop:galaxy harajuku" aria-label="Galaxy Harajuku Galaxy Harajuku">Galaxy Harajuku</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/explore/galaxy-studio-osaka/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="online shop:galaxy studio osaka" aria-label="Galaxy Studio Osaka Galaxy Studio Osaka">Galaxy Studio Osaka</a> </li> </ul> </div> </div> </div> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" id="footer-category-title-2">サポート</h3> <a class="footer-category__anchor" href="javascript:void(0);" role="button" aria-labelledby="footer-category-title-2" aria-expanded="false" an-tr="nv01_footer sitemap|menu1Depth" an-ca="navigation" an-ac="footer" an-la="support"> <span class="hidden" data-i18n-open="全体を見る" data-i18n-close="閉じる">全体を見る</span> <svg class="icon" focusable="false"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </a> <div class="footer-category__list-wrap"> <ul class="footer-category__list" role="list"> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/support/mobile-devices/how-to-contact-us-about-galaxy-products/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="support:contact us" aria-label="お問合せお問合せ">お問合せ</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/mypage/myproducts/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="support:product registration" aria-label="製品の登録製品の登録">製品の登録 </a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/mypage/myproducts/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="support:book a repair" aria-label="修理を予約する修理を予約する">修理を予約する </a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/mypage/myrepair/track-repair/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="support:track my repair" aria-label="修理状況を追跡する修理状況を追跡する">修理状況を追跡する </a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/support/warranty/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="support:warranty information" aria-label="保証情報保証情報">保証情報</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link new-window" href="https://forms-prod.sprinklr.com/guided-workflows/650bfb468738d0224ad5fb8e?gwId=653f75dd148ad94f62ce5877&viewType=FULL_PAGE" target="_blank" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="support:email the ceo " aria-label="CEOへのご意見 CEOへのご意見 : 新しいウィンドウで開く"> CEOへのご意見 <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link new-window" href="https://survey3.medallia.com/?web&c=71&lng=ja" target="_blank" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="support:give feedback" aria-label="サイト満足度アンケート Give Feedback : 新しいウィンドウで開く"> サイト満足度アンケート <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> </ul> </div> </div> </div> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" id="footer-category-title-3">アカウント</h3> <a class="footer-category__anchor" href="javascript:void(0);" role="button" aria-labelledby="footer-category-title-3" aria-expanded="false" an-tr="nv01_footer sitemap|menu1Depth" an-ca="navigation" an-ac="footer" an-la="account"> <span class="hidden" data-i18n-open="全体を見る" data-i18n-close="閉じる">全体を見る</span> <svg class="icon" focusable="false"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </a> <div class="footer-category__list-wrap"> <ul class="footer-category__list" role="list"> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/mypage/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="account:my page" aria-label="マイページマイページ">マイページ</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="https://shop.samsung.com/jp/mypage/orders" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="account:orders" aria-label="注文確認注文確認">注文確認</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/apps/samsung-members/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="account:samsung members" aria-label="Samsung Members Samsung Members">Samsung Members</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/rewards/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="account:samsung rewards" aria-label="Samsungリワード Samsungリワード">Samsungリワード</a> </li> </ul> </div> </div> </div> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" id="footer-category-title-4">サステナビリティ</h3> <a class="footer-category__anchor" href="javascript:void(0);" role="button" aria-labelledby="footer-category-title-4" aria-expanded="false" an-tr="nv01_footer sitemap|menu1Depth" an-ca="navigation" an-ac="footer" an-la="sustainability"> <span class="hidden" data-i18n-open="全体を見る" data-i18n-close="閉じる">全体を見る</span> <svg class="icon" focusable="false"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </a> <div class="footer-category__list-wrap"> <ul class="footer-category__list" role="list"> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/sustainability/environment/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="sustainability:environment" aria-label="環境環境">環境</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/sustainability/security-and-privacy/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="sustainability:security and privacy" aria-label="セキュリティ＆プライバシーセキュリティ＆プライバシー">セキュリティ＆プライバシー</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/sustainability/accessibility/overview/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="sustainability:accessibility" aria-label="アクセシビリティアクセシビリティ">アクセシビリティ</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/jp/sustainability/diversity-and-inclusion/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="sustainability:diversity, equity, and inclusion" aria-label="ダイバーシティ・エクイティ＆インクルージョンダイバーシティ・エクイティ＆インクルージョン">ダイバーシティ・エクイティ＆インクルージョン</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link new-window" href="//csr.samsung.com/en/main.do" target="_blank" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="sustainability:corporate citizenship" aria-label="Corporate Citizenship コーポレートシチズンシップ（企業市民）。明日のために一緒に！皆と力を合わせよう : 新しいウィンドウで開く"> Corporate Citizenship <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link new-window" href="//www.samsung.com/global/sustainability/" target="_blank" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" 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<a class="footer-sns__link" href="https://instagram.com/samsungjpn" target="_blank" rel="noreferrer noopener" an-tr="nv02_footer bottom--cta-sns" an-ca="navigation" an-ac="footer" an-la="bottom:sns:instagram" aria-label="Instagram : 新しいウィンドウで開く"> <svg class="icon" focusable="false"> <use xlink:href="#instagram-bold" href="#instagram-bold"></use> </svg> </a> </li> <li class="footer-sns__item" role="listitem"> <a class="footer-sns__link" href="https://www.youtube.com/@SamsungJPN" target="_blank" rel="noreferrer noopener" an-tr="nv02_footer bottom--cta-sns" an-ca="navigation" an-ac="footer" an-la="bottom:sns:youtube" aria-label="YouTube : 新しいウィンドウで開く"> <svg class="icon" focusable="false"> <use xlink:href="#youtube-bold" href="#youtube-bold"></use> </svg> </a> </li> </ul> </div> </div> </div> </div> </footer> <button class="fab" an-tr="nv02_footer bottom--text-back to top" an-ca="indication" an-ac="back to top" an-la="back to top" title="Go to Top">Go to Top <svg class="fab__icon" focusable="false"> <use xlink:href="#up-highest-bold" href="#up-highest-bold"></use> </svg> </button>  <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-dependencies.min.js"></script> <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-base-ux2.min.js"></script>    <div class="confirm-popup" style="display: none" role="dialog" aria-modal="true"> <div class="confirm-popup__dimmed"></div> <div class="confirm-popup__content"> <div class="confirm-popup__content-inner"> <strong class="confirm-popup__title"></strong> <div class="confirm-popup__desc"></div> <div class="confirm-popup__disclaimer"></div> <div class="confirm-popup__cta-wrap"> <button class="cta cta--outlined cta--black"></button> <button class="cta cta--contained cta--emphasis"></button> </div> <button class="confirm-popup__close"> <svg class="icon"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> <span class="hidden">ポップアップを閉じる</span> </button> </div> </div> </div> <section class="register-success-popup popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="register-success-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="register-success"> <h2 class="register-success__title">製品登録が完了しました</h2> <div class="register-success__product-image"> <div class="image"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/120x120" alt="" data-comp-name="image" data-auto-init="false"/> </div> </div> <p class="register-success__product-name"></p> <p class="register-success__sku"></p> <p class="register-success__serial"></p> </div> </div> </div> <button class="popup__close"> <span class="hidden">閉じる</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="alert-popup cancel popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="alert-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="alert"> </div> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black js-alert-cta" data-action="confirm" an-tr="my samsung register your product-my account--error pop up-account" an-ca="account" an-ac="my product" an-la="error popup:confirm"> 確認 </button> <a class="cta cta--contained cta--black js-alert-smart-repair" href="/it/services/smart-repair/" data-action="smart-repair" style="display:none;" an-tr="myd17_my product list full-my account-cta popup-account" an-ca="account" an-ac="my product" an-la="register product:smart repair popup:go to smart repair"> Smart Repair </a> </div> <button class="popup__close"> <span class="hidden">閉じる</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="registered-receipt-popup popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="registered-receipt-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <h2 class="popup__title">登録済み領収書の画像</h2> <div class="popup__inner-wrap scrollbar" data-auto-resize data-auto-init="false" data-comp-name="scrollbar"> <div class="popup__inner scrollbar__contents"> <div class="registered-receipt"> <div class="image"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/636x1200" alt="Alt Text" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> </div> </div> <button class="popup__close"> <span class="hidden">閉じる</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="my-repair-learn-more-popup popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="my-repair-learn-more-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap scrollbar" data-auto-resize data-auto-init="false" data-comp-name="scrollbar"> <div class="popup__inner scrollbar__contents"> <div class="my-repair-learn-more js-popup-cont"> <div class="my-repair-learn-more__image js-popup-pdimg"> <div class="image"> <img class="image__main responsive-img lazy-load-man" data-desktop-src="https://via.placeholder.com/88x88" data-mobile-src="https://via.placeholder.com/144x144" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <p class="my-repair-learn-more__repair-type js-repairtype-text">Callback request</p> <h3 class="my-repair-learn-more__product-name js-prname-text">Galaxy S21</h3> <p class="my-repair-learn-more__date js-postingdate-text"><span>日付</span>:17-07-2023</p> <ul class="my-repair-learn-more__list" role="list"> <li class="my-repair-learn-more__item" role="listitem"> <strong>モデル</strong> <p class="js-modelinfo-text">SM-N975FZSDXSA</p> </li> <li class="my-repair-learn-more__item" role="listitem"> <strong>シリアル番号</strong> <p class="js-serialno-text">RF8M80VAM4P</p> </li> <li class="my-repair-learn-more__item" role="listitem"> <strong>チケット番号</strong> <p class="js-trno-text">5000119714</p> </li> <li class="my-repair-learn-more__item" role="listitem"> <strong>チャネル</strong> <p class="js-channel-text">Contact Support</p> </li> <li class="my-repair-learn-more__item" role="listitem"> <strong>ステータス</strong> <p class="js-status-text">pending</p> </li> <li class="my-repair-learn-more__item" role="listitem"> <strong>保証</strong> <p class="js-warranty-text">In-Warranty</p> </li> </ul> <div class="my-repair-learn-more__contact js-contact-area"> <strong class="js-info-title">連絡先情報</strong> <p class="js-name-text"></p> <p class="js-contactname-text">Contact name:</p> <p class="js-email-text">メールアドレス:</p> </div> </div> </div> </div> <div class="popup__btn-wrap"> <a class="cta cta--underline cta--black js-popup-manage-repair" href="#" data-action="manage-repair" an-tr="myd_common_product card-my account-cta-account" an-ca="account" an-ac="my repair" an-la="product card pop up:manage my repairs" style="display:none"> 修理状況を確認する </a> <button class="cta cta--underline cta--black js-popup-cancel-booking" data-action="cancel-booking" an-tr="myd_common_product card-my account-cta-account" an-ca="account" an-ac="my repair" an-la="product card pop up:cancel booking" style="display:none"> 予約をキャンセル </button> </div> <button class="popup__close" an-ca="account" an-ac="my repair" an-tr="myd_common_product card-my account-close-account" an-la="product card pop up:close"> <span class="hidden">閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="register-product-popup popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="register-product-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="register-product" data-comp-name="registerProduct" data-auto-init="false"> <div class="register-product__step-1 show"> <h2 class="register-product__title">製品の登録</h2> <div class="scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <div class="scrollbar__contents"> <p class="register-product__desc"> 手動でマイ製品の登録をする。<br />詳しくは下記のFAQをご確認ください。 </p> <div class="register-product__step-1-inner"> <div class="register-product__step-1__reg-list" role="list"> <div class="register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="register-product__step-1__reg__inner"> <strong class="register-product__step-1__reg__title">シリアル番号/IMEI</strong> <p class="register-product__step-1__reg__desc">シリアル番号/IMEIを入力する</p> <button class="cta cta--contained cta--black myd16-serialnumber-btn" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:serial number:enter serial number"> シリアル番号/IMEIを入力する </button> </div> </div> <div class="register-product__step-1__reg" style="display:none;" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="register-product__step-1__reg__inner"> <strong class="register-product__step-1__reg__title">QRスキャン</strong> <p class="register-product__step-1__reg__desc">製品のQRコードをスキャンして簡単に登録できます。</p> <p class="register-product__step-1__reg__sub-desc">この機能はSamsungの家電機器とスマート非対応B2Cモニターにのみ対応しています。</p> <button class="cta cta--contained cta--black myd16-qrscan-btn" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:qr scan:scan qr code"> QRコードをスキャンする </button> </div> </div> </div> <div class="register-product__step-1__other-list"> <h3 class="register-product__step-1__other__title">ほかのデバイスを使用してマイ製品の登録をする</h3> <div class="register-product__step-1__other-device" role="list"> <div class="register-product__step-1__other__item"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-tv" href="#retention-registration-step01-tv"></use> </svg> <div class="register-product__step-1__other__inner"> <strong class="register-product__step-1__other__device">TV</strong> <a class="cta cta--underline-v2 cta--black myd16-registertv-btn" href="" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:registration on your tv:learn more"> 詳細を見る </a> </div> </div> <div class="register-product__step-1__other__item"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-samsungmembers" href="#retention-registration-step01-samsungmembers"></use> </svg> <div class="register-product__step-1__other__inner"> <strong class="register-product__step-1__other__device">「Samsung Members」アプリ</strong> <a class="cta cta--underline-v2 cta--black myd16-samsungmembers-btn" href="" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:samsung members:samsung members"> 詳細を見る </a> </div> </div> </div> </div> <div class="register-product__step-1__faq-list"> <h3 class="register-product__step-1__faq__title">よくある質問</h3> <div class="register-product__faq"> <ul class="register-product__faq-list" role="list"> <li class="register-product__faq-list-item is-expanded" role="listitem"> <div class="register-product__faq-list-item__title"> <strong>すべてのSamsung製品を登録できますか？</strong> <button type="button" aria-expanded="true" id="faq0" class="register-product__faq-list-item__cta" an-tr="my samsung register your product-my account-my product-accordion-account" an-ca="account" an-ac="my product" an-la="registration popup:accordion:is it possible to register all products without any restriction"> <span class="hidden" data-i18n-expand="拡大する" data-i18n-collapse="隠す"></span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </button> </div> <div aria-labelledby="faq0" class="register-product__faq-list-item__description"> <p>Samsung製品のみ登録できます。記憶装置（SSD等）や付属品、製品の構成部品などは、たとえSamsung製であったとしても登録できません。</p> </div> </li> <li class="register-product__faq-list-item" role="listitem"> <div class="register-product__faq-list-item__title"> <strong>製品のIMEIやシリアル番号を確認する方法を教えて下さい。</strong> <button type="button" aria-expanded="false" id="faq1" class="register-product__faq-list-item__cta" an-tr="my samsung register your product-my account-my product-accordion-account" an-ca="account" an-ac="my product" an-la="registration popup:accordion:why does my serial number imei or model code appear to be invalid"> <span class="hidden" data-i18n-expand="拡大する" data-i18n-collapse="隠す"></span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </button> </div> <div aria-labelledby="faq1" class="register-product__faq-list-item__description"> <p>「シリアル番号とIMEIの確認方法」を、シリアル番号やIMEIを入力するステップ別にご紹介します。</p> </div> </li> <li class="register-product__faq-list-item myd16-faq-howtoqrcode" role="listitem"> <div class="register-product__faq-list-item__title"> <strong>How can I use a QR code to register?</strong> <button type="button" aria-expanded="false" id="faq2" class="register-product__faq-list-item__cta" an-tr="my samsung register your product-my account-my product-accordion-account" an-ca="account" an-ac="my product" an-la="registration popup:accordion:how can i use a qr code to register"> <span class="hidden" data-i18n-expand="拡大する" data-i18n-collapse="隠す"></span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </button> </div> <div aria-labelledby="faq2" class="register-product__faq-list-item__description"> <p>Scan the QR code using the camera app on your Samsung device and follow the prompted instructions for registration. This feature is only supported on Samsung home appliances and non-smart B2C monitors. Make sure not to confuse the QR code for SmartThings.</p> </div> </li> <li class="register-product__faq-list-item" role="listitem"> <div class="register-product__faq-list-item__title"> <strong>製品の登録についてその他不明点がありますか？</strong> <button type="button" aria-expanded="false" id="faq3" class="register-product__faq-list-item__cta" an-tr="my samsung register your product-my account-my product-accordion-account" an-ca="account" an-ac="my product" an-la="registration popup:accordion:are you still encountering difficulties with product registration"> <span class="hidden" data-i18n-expand="拡大する" data-i18n-collapse="隠す"></span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </button> </div> <div aria-labelledby="faq3" class="register-product__faq-list-item__description"> <p>Samsung Membersアプリを使用した製品登録がうまくいかなかった場合、アプリをアンインストール後、<br />再インストールして再度お試しください。</p> </div> </li> </ul> <p class="register-product__faq-disclaimer myd16-faq-disclaimer">*Register on the SmartThings or Samsung Members App. See <a href="#" target="_blank" aria-label="Open in a new window" class="register-product__step-2__faq-disclaimer__link">FAQs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> for details. </p> </div> </div> </div> </div> </div> </div> <div class="register-product__step-2"> <h2 class="register-product__title">シリアル番号/IMEIを入力する</h2> <div class="scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <div class="scrollbar__contents"> <p class="register-product__desc"> 数字をチェックして、コードに過不足がないかご確認ください。<br />-IMEI／製品のシリアル番号：15桁<br />-スマートフォン／タブレット／ウェアラブルデバイスのシリアル番号：11桁 </p> <div class="register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">シリアル番号/IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="削除" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">11〜15桁の数字を入力してください。</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">この製品はすでに登録されています。入力したシリアル番号またはIMEIが正しいことをご確認ください。</p> </div> <p class="register-product__step-2__guide-description"></p> <div class="register-product__step-2__tab"> <div class="tab" data-comp-name="tab"> <ul class="tab__list" role="tablist"> <li class="tab__item myd16-howtofind-tab" role="presentation"> <button class="tab__item-title" role="tab" aria-controls="tab1" an-tr="my samsung register your product-my account-tab-account" an-ca="account" an-ac="my product" an-la="registration popup:how to find serial number or imei:tab"> シリアル番号またはIMEIの確認方法 <span class="tab__item-line"></span> </button> </li> <li class="tab__item" role="presentation"> <button class="tab__item-title" role="tab" aria-controls="tab2" an-tr="my samsung register your product-my account-tab-account" an-ca="account" an-ac="my product" an-la="registration popup:frequently asked questions:tab"> よくある質問 <span class="tab__item-line"></span> </button> </li> </ul> </div> <div class="register-product__step-2__how-to-find-model-code tab-content" role="tabpanel" id="tab1" style="display:block"> <div class="register-product__step-2__how-to-find-model-code-inner"> <div class="register-product__step-2__select-wrap"> <ul class="register-product__step-2__select-list" role="list"> <li class="register-product__step-2__select" role="listitem">  <div class="register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select myd16-howtofind-type-select" tabindex="-1" aria-labelledby="type-hint"> </select> <p class="menu--text-field__hint" id="type-hint">タイプ</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" type="button" aria-labelledby="type-hint type-text"> <span class="menu__select-field-text" id="type-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="register-product__step-2__select" role="listitem">  <div class="register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" tabindex="-1" aria-labelledby="subtype-hint"> </select> <p class="menu--text-field__hint" id="subtype-hint">サブタイプ</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" type="button" aria-labelledby="subtype-hint subtype-text"> <span class="menu__select-field-text" id="subtype-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="register-product__step-2__select" role="listitem">  <div class="register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" tabindex="-1" aria-labelledby="category-hint"> </select> <p class="menu--text-field__hint" id="category-hint">カテゴリー</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" type="button" aria-labelledby="category-hint category-text"> <span class="menu__select-field-text" id="category-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="register-product__step-2__swiper-wrap"> <div class="register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "keepWrapper": true, "autoHeight": true, "loop": false, "pagination": true, "componentEl": ".register-product-popup", "followFinger": true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "play": true, "autoRolling": false, "infiniteRolling": false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> </div> </div> </div> </div> </div> </div> </div> <div class="register-product__step-2__faq tab-content" role="tabpanel" id="tab2" style="display:none"> <div class="register-product__faq"> <ul class="register-product__faq-list" role="list"> <li class="register-product__faq-list-item" role="listitem"> <div class="register-product__faq-list-item__title"> <strong>シリアル番号、IMEI、モデルコードが無効とでます。なぜですか？</strong> <button type="button" aria-expanded="false" id="faq0" class="register-product__faq-list-item__cta" an-tr="my samsung register your product-my account-my product-accordion-account" an-ca="account" an-ac="my product" an-la="registration popup:accordion:why does my serial number imei or model code appear to be invalid"> <span class="hidden" data-i18n-expand="拡大する" data-i18n-collapse="隠す"></span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </button> </div> <div aria-labelledby="faq0" class="register-product__faq-list-item__description"> <ol> <li>1）文字列<br /> アルファベットの「O」は数字の0と、同じく「S」は数字の5と間違いやすいのでご注意ください。</li> <li>2）シリアル番号の記載場所<br /> シリアル番号は、パッケージではなく製品自体に記載されているものをご入力ください。</li> </ol> </div> </li> <li class="register-product__faq-list-item is-expanded" role="listitem"> <div class="register-product__faq-list-item__title"> <strong>すべてのSamsung製品を登録できますか？</strong> <button type="button" aria-expanded="true" id="faq1" class="register-product__faq-list-item__cta" an-tr="my samsung register your product-my account-my product-accordion-account" an-ca="account" an-ac="my product" an-la="registration popup:accordion:is it possible to register all products without any restriction"> <span class="hidden" data-i18n-expand="拡大する" data-i18n-collapse="隠す"></span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </button> </div> <div aria-labelledby="faq1" class="register-product__faq-list-item__description"> <p>Samsung製品のみ登録できます。記憶装置（SSD等）や付属品、製品の構成部品などは、たとえSamsung製であったとしても登録できません。</p> </div> </li> <li class="register-product__faq-list-item" role="listitem"> <div class="register-product__faq-list-item__title"> <strong>製品の登録についてその他不明点がありますか？</strong> <button type="button" aria-expanded="false" id="faq2" class="register-product__faq-list-item__cta" an-tr="my samsung register your product-my account-my product-accordion-account" an-ca="account" an-ac="my product" an-la="registration popup:accordion:how can i find the imei serial number for my product"> <span class="hidden" data-i18n-expand="拡大する" data-i18n-collapse="隠す"></span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </button> </div> <div aria-labelledby="faq2" class="register-product__faq-list-item__description"> <p>Samsung Membersアプリを使用した製品登録がうまくいかなかった場合、アプリをアンインストール後、<br />再インストールして再度お試しください。</p> </div> </li> </ul> <p class="register-product__faq-disclaimer myd16-faq-disclaimer">*Register on the SmartThings or Samsung Members App. See <a href="#" target="_blank" aria-label="Open in a new window" class="register-product__step-2__faq-disclaimer__link">FAQs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> for details. </p> </div> </div> </div> </div> </div> </div> <div class="register-product__btn-wrap">  <button class="cta cta--outlined cta--black myd16-backto1-btn" data-action="back" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:back"> 戻る </button> <button class="cta cta--contained cta--black myd16-check-btn cta--disabled" disabled data-action="check" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:check"> 確認する </button> </div> </div> <div class="register-product__step-3"> <h2 class="register-product__title">もうすぐ製品登録が完了します</h2> <p class="register-product__desc">シリアル番号またはIMEIの入力が済んだら、製品モデルを選択します。</p> <div class="register-product__step-3-inner"> <div class="register-product__step-3__category-list" data-i18n-selected="件が選択されています" role="list"> </div> <div class="register-product__step-3__search"> <div class="register-product__step-3__search__input-container"> <button class="register-product__step-3__search__input__back"> <span class="hidden">戻る</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="register-product__step-3__search__input-wrap"> <label class="register-product__step-3__search__input-label" for="model-code-search">モデル番号を入力します</label> <bdi> <input class="register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/> </bdi> <span class="register-product__step-3__search__input-value" tabindex="0"></span> <button class="register-product__step-3__search__input-icon delete" aria-label="削除" type="button" an-tr="myd16_product registration extended-my account-delete-account" an-ca="my product" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="register-product__step-3__search__input-icon search" aria-label="検索" type="submit" an-tr="myd16_product registration extended-my account-delete-account" an-ca="my product" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="register-product__step-3__search__result__title">おすすめ検索</h3> <div class="register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="register-product__step-3__search__result__error" aria-live="polite"></div> </div> </div> <div class="register-product__btn-wrap"> <button class="cta cta--outlined cta--black myd16-backto2-btn" data-action="back" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:back"> 戻る </button> <button class="cta cta--contained cta--black cta--disabled myd16-select-btn" disabled data-action="select" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:select"> 選択する </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="myd16_product registration extended-my account-register popup-account" an-ca="account" an-ac="my product" an-la="registration popup:close"> <span class="hidden">閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="country-option-popup popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="country-option-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <h2 class="popup__title">Select your location</h2> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="country-option js-country-option"> <fieldset class="country-option__radio-container"> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-0" value="AE" checked/> <label class="radio-v2__label" for="country-option-0"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">UNITED ARAB EMIRATES</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-1" value="BH"/> <label class="radio-v2__label" for="country-option-1"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">BAHRAIN</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-2" value="KW"/> <label class="radio-v2__label" for="country-option-2"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">KUWAIT</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-3" value="OM"/> <label class="radio-v2__label" for="country-option-3"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">OMAN</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-4" value="QA"/> <label class="radio-v2__label" for="country-option-4"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">QATAR</span> </label> </div> </div> </fieldset> </div> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="cancel" an-tr="myd17_my product list full-my account-cta-account" an-ca="account" an-ac="my product" an-la="register product:location popup:cancel"> キャンセル </button> <button class="cta cta--contained cta--black" data-action="confirm" an-tr="myd17_my product list full-my account-cta-account" an-ca="account" an-ac="my product" an-la="register product:location popup:confirm"> 確認 </button> </div> <button class="popup__close" an-tr="myd17_my product list full-my account-cta-account" an-ca="account" an-ac="my product" an-la="register product:location popup:close"> <span class="hidden">閉じる</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <style scoped="scoped"> @media (max-width: 768px){ .cl-btn-inherit a.s-btn-encased { font-size: 13px; } } @media (min-width: 1440px){ .cl-button .cl-btn-inherit .s-btn-encased { min-width: 500px; } } .cl-button .cl-btn-inherit { margin: 0px 10px -20px; } .cl-g-text-body.section { padding-bottom: 25px; } /* #spr-live-chat-app { display: none; } */ </style> <style scoped="scoped"> #spr-live-chat-app { display: none; } </style> <script> var sprChatAppIds = { "de" : "5ebae6c1e25ce360e3b3cdd7_app_451317", "es" : "app_431611", "fr" : "app_427217", // "it" : "5ebae74ae25ce360e3b3df23_app_451319", "au" : "6630e39aa87c073fc3656832_app_1934002", // "br" : "6172e864a479a92592a28b59_app_1045883", "pt" : "app_425091", "id" : "6630f2b1a87c073fc3c7dca1_app_1934025", "my" : "6630ef60a87c073fc3b163ab_app_1934017", "nz" : "6630f858a87c073fc3f12d2e_app_1934034", "ph" : "6630e682a87c073fc3783ec5_app_1934004", "sg" : "6630ea5aa87c073fc3905585_app_1934008", "th" : "6630eccea87c073fc3a00801_app_1934010", "vn" : "6630f691a87c073fc3e4965b_app_1934033", "ca" : "60d089b5f10b167e29e6371d_app_954161", "ca_fr" : "60d0926b90af00075d04b19d_app_954164", "se" : "5ebae7c8e25ce360e3b3ecb3_app_451321", "dk" : "5ebae939e25ce360e3b416ba_app_451327", "fi" : "5ebae8b2e25ce360e3b407a3_app_451325", "no" : "5ebae834e25ce360e3b3f878_app_451323", "mx" : "618e2e909c3d56525ccf21d2_app_1069392", "co" : "618e2e909c3d56525ccf21ee_app_1069395", "pl" : "app_447251", "ro" : "app_427769", "sa" : "600d6e689cae011de830f0ce_app_782784", "sa_en" : "605b6ca158a8a1341d79a4d2_app_832360", "ae" : "60338dd83f066f2f272998d8_app_813406", "ae_ar" : "60338fc4a667066344c25fc4_app_813408", "pe" : "618e2e919c3d56525ccf2200_app_1069397", "cl" : "618e2e909c3d56525ccf21f7_app_1069396", "cz" : "app_431189", "sk" : "app_431205", "lt" : "app_432300", "lv" : "app_432298", "ee" : "app_432299", "at" : "app_429487", "ch" : "5eb01bc9a11e8e401c6f0671_app_449632", "ch_fr" : "5eb01dd55e9b5c26f5eafb80_app_449633", "hr" : "5ebaea46e25ce360e3b43671_app_451331", "hu" : "5eba598529e7b93c38c980ab_app_451114", "gr" : "app_429171", "si" : "5ebaeaf8e25ce360e3b44d69_app_451333", "levant" : "6028d97a37a6803d49146fcf_app_810183", "levant_ar" : "6028d7af37a6803d49144122_app_810182", "n_africa" : "6035d8cad49ab94ef4d15adb_app_814057", "za" : "6499352f9e86723088ea6cfb_app_1731083", "eg" : "5ff707a6625c12196c49a076_app_773263", "hk_en" : "6580186c866ab057e948c337_app_1855923", "hk" : "6581058b4e45053a4284c852_app_1857166", "tr" : "60d0d2e27cd0c31873372440_app_954225", "jp" : "6540d4bad4b8393a0b9c712c_app_1825478", "bg" : "app_427768", "ar" : "618e2e919c3d56525ccf2209_app_1069398", "br" : "60d0ceb87cd0c318733446ce_app_954206" }; var sprChatSiteCode = "jp"; let siteSEAO = ["sg","ph","nz","my","th","id","vn","au"]; let isSEAOSite = siteSEAO.indexOf(sprChatSiteCode) > -1; let isMyProductsPage = location.pathname.indexOf("myproducts") > 0; if(sprChatAppIds[sprChatSiteCode]) { window.sprChatSettings = window.sprChatSettings || {}; if(isSEAOSite){ window.sprChatSettings = { appId: sprChatAppIds[sprChatSiteCode], scope: "CONVERSATION", userContext : { "_c_658b84e988f94c3b9609e340": [""], "_c_657b060fd6a2d961b3d7ea84": [""], "_c_6640da9ac9f9ca216efc73a5": [""], "_c_6640dbafc9f9ca216efcfa21": [""], "_c_6640dc8dc9f9ca216efd6e2f": [""], "_c_6640df01c9f9ca216efecc29": [""], "_c_6640df6fc9f9ca216eff0c6e": [""], "_c_664e327f6c21e2768d91b56c": [""] } }; } else { window.sprChatSettings = { appId: sprChatAppIds[sprChatSiteCode], userContext : { "_c_658b84e988f94c3b9609e340": [''], "_c_657b060fd6a2d961b3d7ea84":[''] } }; } } </script> <script> (function(){if(window.sprChatSettings && window.sprChatSettings.appId && !(typeof shopAppUtilInstance !== "undefined" && shopAppUtilInstance.isWebView())){ if(!isSEAOSite && isMyProductsPage){ var w=window;var spr=w.sprChat;if(typeof spr==="function"){spr('update',w.sprChatSettings)}else{var d=document;var c=function(){c.m(arguments)};c.q=[];c.m=function(args){c.q.push(args)};w.sprChat=c;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=!0;s.src='https://prod-live-chat.sprinklr.com/api/livechat/handshake/widget/'+w.sprChatSettings.appId;var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x)};if(d.attachEvent?d.readyState==="complete":d.readyState!=="loading"){l()}else{d.addEventListener('DOMContentLoaded',l)}} } else if(isSEAOSite){ var t = window, e = t.sprChat, a = e && !!e.loaded, n = document, r = function() { r.m(arguments) }; r.q = [], r.m = function(t) { r.q.push(t) }, t.sprChat = a ? e : r; var o = function() { var e = n.createElement("script"); e.type = "text/javascript", e.async = !0, e.src = "https://prod-live-chat.sprinklr.com/api/livechat/handshake/widget/" + t.sprChatSettings.appId, e.onerror = function() { t.sprChat.loaded = !1 }, e.onload = function() { t.sprChat.loaded = !0 }; var a = n.getElementsByTagName("script")[0]; a.parentNode.insertBefore(e, a) }; "function" == typeof e ? a ? e("update", t.sprChatSettings) : o() : "loading" !== n.readyState ? o() : n.addEventListener("DOMContentLoaded", o) } }})() </script> <script> !(function () { function docReady(fn) { if (document.readyState === "complete" || document.readyState === "interactive") { setTimeout(fn, 1); } else { document.addEventListener("DOMContentLoaded", fn); } } })(); </script> <input type="hidden" id="mySamsungEditMode" value="N"/> <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-new-my-products.min.js"></script> <script type="application/ld+json" data-type="seo" data-object-type="WebPage" data-id="71bfe288-57e2-46f9-bfbe-bfbb18ca1e0a">{"@context":"http://schema.org","@type":"WebPage","name":"myproducts | Samsung Japan 公式 ","url":"https://www.galaxymobile.jp/mypage/myproducts/"}</script> </div> </body> </html>

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