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} </style> </noscript> <div class="center dark"> <div id="DFP_leaderboard_1" class="advert advert--pushdown margin--below--1 margin--above--1 ad--mpu"> </div> </div> <div id="thedrum_navigation" data-environment="prod" data-configuration-file="theDrumMainNavigation" data-configuration-site-variables=""[]"" class="js-all-navigation" style="height: 48px; background: #111;" > <thedrum-navigation></thedrum-navigation> </div> <div id="td-login-frame-background" class="micromodal-slide sso-video-ad" aria-hidden="true"> <div class="td__modal__overlay" tabindex="-1"> <div class="td__modal__navigation"> <span class="td__modal__navigation__back td-js-login-frame-close"> <img src="https://www.thedrum.com/assets/images/icons/back-arrow.svg" alt="" /> <span>back<span class="desktop"> to thedrum.com</span></span> </span> <img class="td__modal__navigation__logo" src="https://www.thedrum.com/assets/images/logo/negatives/logo.svg" alt="The Drum" /> </div> <div class="td__modal__container"> <div class="sso-video-ad__grid"> <div role="dialog" class="td__modal__sso-container" aria-modal="true" aria-labelledby="sso"> <main class="td__modal__content"> <iframe id="loginIframe" name="login-frame" style="height: 584px;"> </iframe> </main> </div> <div class="white"> <div class="center advert-container advert-container--video hide"> <p class="advert__claim">Advertisement</p> <div id="DFP_video_freewall" class="advert advert--video advert--video--outstream advert--hide"></div> </div> </div> </div> </div> </div> </div> <a href="#content" class="skip">Skip to content</a> <div id="DFP_wallpaper_left" class="advert advert--wallpaper advert--wallpaper--left js-sticky" data-side="left"></div> <div id="DFP_wallpaper_right" class="advert advert--wallpaper advert--wallpaper--right js-sticky" data-side="right"></div> <div id="DFP_mpu_floating" class="advert advert--fixed advert--fixed--bottom advert--withClose advert--hide"></div> <div id="DFP_video_floating" class="advert advert--fixed advert--fixed--bottom-right advert--fixed--bottom-right--video advert--withClose advert--hide"></div> <div id="DFP_mpu_full_screen" class="advert advert--delay advert--fixed advert--fixed--full-screen" data-delay="3000"></div> <div id="DFP_video_full_screen" class="advert advert--delay advert--fixed advert--fixed--full-screen advert--fixed--full-screen--video" data-delay="300"></div> <main id="content" class=" "> <div class="container container_bg padding--below--6 terms-page"> <div class="col col--16of16"> <div class="title_block title_block--links"> <h1 class="title_block__title">The Drum.com Website Terms and Conditions</h1> </div> <div class="col col--16of16"> <h4>Carnyx Group Ltd, publisher of The Drum, welcomes you to our website.</h4> <p class="section-title">The Website</p><ol> <li>Welcome to The Drum’s website at <a href="https://www.thedrum.com">https://www.thedrum.com</a> (<strong>“Website”</strong>). </li><li>The Website is operated by Carnyx Group Ltd, trading as The Drum (<strong>“The Drum”</strong>, <strong>“we”</strong>, <strong>“us”</strong>, <strong>“our”</strong>). Our registered office address is 206, The White Studios, Templeton Business Centre, 62 Templeton Street, Glasgow, G40 1DA, and our registered company number is SC093166. Our VAT registration number is SC093166. </li><li>Access to and use of our Website is subject to the terms and conditions set out on this page (<strong>"Terms of Use"</strong> or <strong>“Terms”</strong>), as well as our Privacy Policy and Cookie Policy. </li><li>By accessing our Website you agree to our Terms of Use. If you have any questions about them, please contact us using the contact details at the end of these Terms of Use. </li><li>If you purchase any products or services from us, your purchases will be subject to the Terms and Conditions relevant to that product or service. </li></ol> <p class="section-title">Our terms of use</p><ol> <li>Please ensure that you have read and understood our Terms of Use, our Privacy Policy and Cookie Policy. We recommend that you save and/or print a copy for future reference. </li><li>From time to time, we may vary our Terms of Use. The revised Terms of Use will be available on our Website. Please check back regularly to ensure you are aware of any variations we may make. If you continue to use our Website after we make any changes, you will be deemed to have accepted any variations to our Terms of Use. If you do not agree to such variations, we ask you not to use our Website. These Terms of Use were last updated on the date stated at the top of this page. </li></ol> <p class="section-title">Accuracy and availability of our website</p><ol> <li>We do our best to make sure that our Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be, and you are responsible for putting in place your own internet security and safety measures. </li><li>Our Website is provided free of charge and has not been developed to meet your specific requirements. We cannot promise that it will be fit or suitable for your specific purposes. </li><li>Materials posted on our Website are provided for general information purposes only and to inform you about us and our news, features, products and services. This information is not intended as any form of advice and should not be relied on as such. Any reliance that you may place on the information on this Website is at your own risk, and we make no warranty or representation that the content or materials on our Website are accurate, complete, or up to date. </li><li>Access to our Website is permitted on a temporary basis and we reserve the right to suspend or terminate access to any part of it at any time without notice. </li><li>We update our Website regularly and reserve the right to add, remove and otherwise change the Website and/or its content at any time without notice. </li></ol> <p class="section-title">Access to our website</p><ol> <li>You are responsible for making all arrangements necessary to access our Website (and for any costs of doing so). In particular, you are responsible for ensuring that your computer and/or portable device is compatible with our Website. Our Website is compatible with all major Internet browsers, including: Chrome, Internet Explorer, Firefox, Safari, and Microsoft Edge. </li><li>You are responsible for ensuring that all persons accessing the Website through your internet connection are aware of these Terms of Use. </li><li>Our Website is intended for use only by those who can access it from within the United Kingdom. If you choose to access our Website from locations outside the United Kingdom, you are responsible for compliance with local laws. </li><li>We want you and others to enjoy using our Website. When doing so, we ask that you observe the following rules: <ol class="letter-style"> <li>you are not permitted to use, or cause others to use, any automated system or software to extract content or data from our Website for commercial purposes except where you or any applicable third party has entered into a written agreement with us that permits such activity; </li><li>you agree not to use our Website for any illegal or unauthorised purpose, and you agree to comply with all laws and regulations applicable to your use of our Website, including copyright and other intellectual property laws; </li><li>you must not attempt to restrict another user of our Website from using or enjoying our Website and you must not encourage others to breach our Terms of Use; </li><li>you must not interfere with our Website or any servers or networks connected to our Website, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature. You must not inject content or code or otherwise alter or interfere with the way any page of our Website is rendered or displayed in a user’s browser or device; </li><li>you must not change, modify or alter our Website or change, modify or alter another website so as to inaccurately imply an association with our Website or with us; and </li><li>you must not access our Website via a means we have not authorised in writing in advance, including automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies). </li></ol> </li><li>If you breach any of our Terms of Use, or any of the other terms and policies referred to in our Terms of Use, your ability to access and use our Website may be terminated by us immediately, where possible by giving written notice to you using the contact details you provide to us. </li></ol> <p class="section-title">Your privacy & cookies</p><ol> <li>The privacy of your personal information is important to us. Any personal information that you provide to us will be dealt with in accordance with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information. </li><li>Our Website also uses cookies and similar technologies. Some of these are necessary for the operation of our Website, some provide specific features and functionality and others are used to collect information to help us analyse how our Website is used. Please see our Cookie Policy for more details of how we use cookies and similar technologies. </li></ol> <p class="section-title">Registration</p><ol> <li>Certain areas of the Website are only accessible to restricted to users who have registered for an account with The Drum (<strong>“Registered Users”</strong>). </li><li>In order to become a Registered User, you need to apply for an account on The Drum. The application form is available at: <a href="mailto:membership@thedrum.com">membership@thedrum.com</a>, and you must provide true, accurate, current and complete information about yourself in the application. </li><li>If your application is successful, we will send you a confirmation email setting out some important details about your registration and account. </li><li>As a Registered User: <ol class="letter-style"> <li>You must keep your username and password secure, and not share it with anyone else; </li><li>You must not do anything that would assist anyone who is not a Registered User to gain access to any areas or content which are only accessible to Registered Users; </li><li>You must not maliciously create additional accounts for the purpose of abusing the functionality of the Website, or other users; </li><li>You must not seek to pass yourself off as another individual, organisation or brand; and </li><li>You have read, understood, and agree to comply with these Terms.</li></ol> </li><li>The Drum reserves the right to suspend or terminate your account if you have not complied with these Terms, including if any amounts which are due and payable to us by you remain unpaid (in whole or in part) for twenty-one (21) days after we notify you in writing that they are due for payment. </li></ol> <p class="section-title">The Drum Agency Insights (formerly known as The Drum Plus)</p><p><i><u>Membership</u></i></p><ol> <li>In this section 7, when we talk about <strong>“The Drum Agency Insights Membership”</strong>, this means your membership of The Drum Agency Insights community. </li><li>You can apply for membership to The Drum Agency Insights by creating an account and subscribing at: <a href="https://www.thedrum.com/membership">https://www.thedrum.com/membership</a>. </li><li>Please note that creating an account on the Website and subscribing to membership does not mean that your Agency Insights Membership has been confirmed or has begun. </li><li>All applications for Membership are subject to acceptance by us, and once we have accepted your application, you will receive a confirmation email from us setting out some important details, including The Drum Agency Insights Membership type, the products included within your Membership, the amount of your membership fee (the <strong>“The Drum Agency Insights Membership Fee”</strong>) and your chosen payment plan (<strong>“Confirmation Email”</strong>). </li><li>Unless otherwise agreed in writing, your Membership will be deemed to have begun on the date of our Confirmation Email, and this is when the agreement between you and The Drum comes into force. </li><li>You will be able to enjoy the benefits of your Membership once we receive payment of The Drum Agency Insights Membership Fee in full, or in accordance with the payment structure that we have agreed with you, as applicable. </li><li>As The Drum is a self-publishing platform, you are responsible for populating and maintaining your account and any associated content, for the duration of your Membership of The Drum Agency Insights. </li><li>The products included in your Membership of The Drum Agency Insights might change from time to time to keep up with market practice. </li><li>If the products included in your Membership of The Drum Agency Insights are going to change in a material way, we will write to you let you know, and if we are going to reduce the benefits offered to you as part of your Membership of The Drum Agency Insights, you will be given the option to terminate your Membership. </li><li>Where your Membership of The Drum Agency Insights includes invitations to events hosted by The Drum, we will not be liable if you and/or your staff are unable to attend those events, including where this is due to the event being over-subscribed, and we cannot offer you a whole or partial refund of your Agency Insights Membership Fee. </li><li>The Drum reserves the right to use company names and logos of those members of The Drum Agency Insights for promotional purposes. </li><li>These Terms will apply to your Membership at all times.</li></ol> <p class="margin--left--4">a) <i><u>Payment</u></i></p><ol> <li>The current prices for Membership (the “Membership Fee”) will be available at <a href="https://www.thedrum.com/membership">www.thedrum.com/membership</a>, or you can email us at: <a href="mailto:agencyinsights@thedrum.com">agencyinsights@thedrum.com</a> to find out more. </li><li>Our Confirmation Email will confirm the Membership option you have selected, the amount of your Membership Fee, and the payment option you have selected, for example whether your Membership of The Drum Agency Insights Fee will be billed monthly, annually, or every two years. </li><li>We will take payment of your Membership Fee for The Drum Agency Insights in advance, and you will not be entitled to use or receive any of the benefits of your Membership of The Drum Agency Insights until we receive payment in full of The Drum Agency Insights Membership Fee due for the month, year, or two years, depending on the payment option you have chosen. </li><li>You are responsible for informing us if your nominated payment details have changed, and we are not responsible for any delay in, or interruption of, The Drum Agency Insights Membership which occurs because we do not hold the correct payment details for you. </li><li>If any instalment of The Drum Agency Insights Membership Fee remains unpaid (in whole or in part) for twenty-one (21) days after we notify you in writing that it is payable, we reserve the right to suspend or terminate Membership of The Drum Agency Insights. </li></ol> <p class="margin--left--4">b) <i><u>Cancelling or renewing your Membership of The Drum Agency Insights</u></i></p><ol> <li>Your Membership of The Drum Agency Insights will auto-renew, and details of the automatic renewal process and how to cancel are set out below: <ol class="letter-style"> <li>Auto-renewal of The Drum Agency Insights Membership is only available on payments made with a Qualifying Payment Card, and within countries in which Stripe, our payment partner, permits us to take repeat payments in this way. </li><li>The Drum will automatically renew your membership by charging the designated credit card (unless you tell us to use different payment details) on the anniversary of your Agency Insights Membership, (the <strong>“Renewal Date”</strong>), at the prevailing Membership Fee at the time of the renewal. This will continue until The Drum receives your written notice to cancel your Membership of The Drum Agency Insights. </li><li>If we are unable to take payment for any reason, we will contact you to let you know.</li><li>We will send you a renewal notification approximately four weeks before your Renewal Date (<strong>“Renewal Notification”</strong>). </li><li>If you wish to terminate your existing Agency Membership, you will need to notify us in writing at least two weeks in advance your Renewal Date, by emailing us at: <a href="mailto:agencyinsights@thedrum.com">agencyinsights@thedrum.com</a>. For example, if the Renewal Date for your Agency Membership is the 1<sup>st</sup> of April, you will need to notify us in writing no later than 18<sup>th</sup> of March that you do not want your Membership of The Drum Agency Insights to renew. </li><li>Any cancellation request will take affect at the end of your current subscription term. </li></ol> </li><li>The Drum reserves the right to make any pricing adjustment to The Drum Agency Insights Membership Fee, and amend these Terms at any time. </li><li>If we are going to change The Drum Agency Insights Membership Fee, we will write to you let you know (<strong>“Fee Notification”</strong>). </li><li>If you receive a Fee Notification after the date of our Renewal Notification, you will be entitled to cancel your Agency Insights Membership at any time prior to your Renewal Date, and we won’t require the usual two weeks’ notice. </li><li>If you don’t cancel by your Renewal Date, we will take payment on or around your Renewal Date, and your Agency Insights Membership will renew for another month, year, or two years, depending on the payment option that you have selected. </li><li>We will not offer any refunds of fees already paid. If we exercise our right to terminate a Agency Insights Membership as provided under these Terms, at any time, we will not refund any Agency Insights Membership Fee already paid. </li></ol> <p class="section-title">The Drum Open Mic</p><ol> <li>The Drum Open Mic section is a marketing services directory and is intended for marketing, digital, design and advertising companies, freelancers and consultants and those allied companies whose services and products are aimed at this sector. You may register your profile and post listings onto the profile on the basis that: <ol class="letter-style"> <li>We reserve the right to suspend and delete listings if we consider at our discretion that they are not appropriate or not relevant to the Open Mic section, or do not comply with the Acceptable Content Guidelines. </li><li>You do not maliciously create additional registration accounts for the purpose of abusing the functionality of the Website, or other users; nor do you seek to pass yourself off as another user. </li><li>You have read, understood and agree to the Website Terms and Conditions of Use and Privacy Policy. </li><li>We reserve the right to cancel, suspend or delete your profile listing and your account and/or refuse you access to restricted administration areas at any time. We shall not be liable for any loss or damage whatsoever arising from your inability to access any pages on the Website. </li><li>Listings are a paid service, and the current prices for listings (the “Listing Fees”) will be available at: <a href="https://www.thedrum.com/open-mic">https://www.thedrum.com/open-mic</a>, or you can email us at: <a href="mailto:membership@thedrum.com">membership@thedrum.com</a> to find out more. Payments will be taken monthly, either by Direct Debit or card payment and payment terms must be agreed and set-up with your bank before any listing is made active by The Drum. If paying by card, you must pay for your subscription using a payment card accepted by our payment partner (a <strong>“Qualifying Payment Card”</strong>). If any instalment of your Listing Fee remains unpaid (in whole or in part) for twenty-one (21) days after we notify you in writing that it is payable, we reserve the right to suspend or remove your listing. </li><li>Your Open Mic subscription will auto-renew, and details of the automatic renewal process and how to cancel are set out below: <ol class="roman-style"> <li>Auto-renewal of the Open Mic subscription is only available on payments made with a Qualifying Payment Card or where direct debit has been set up, and within countries in which Stripe, our payment partner, or Gocardless our Direct Debit provider, permits us to take repeat payments in this way. </li><li>The Drum will automatically renew your subscription by charging the designated credit card (unless you tell us to use different payment details) on the anniversary of your subscription, (the <strong>“Renewal Date”</strong>), at the prevailing Open Mic subscription Fee at the time of the renewal. This will continue until The Drum receives your written notice to cancel your Open Mic subscription. </li><li>If we are unable to take payment for any reason, we will contact you to let you know.</li><li>We will send you a renewal notification approximately four weeks before your Renewal Date (<strong>“Renewal Notification”</strong>). </li><li>If you wish to terminate your existing subscription, you will need to notify us in writing at least two weeks in advance your Renewal Date, by emailing us at: <a href="mailto:membership@thedrum.com">membership@thedrum.com</a>. For example, if the Renewal Date for your subscription is the 1<sup>st</sup> of April, you will need to notify us in writing no later than 18<sup>th</sup> of March that you do not want your subscription to renew. </li><li>Any cancellation request will take affect at the end of your current subscription term.</li></ol> </li></ol> </li></ol> <p class="section-title">Uploading your content to our website</p><ol> <li>Your Content must not: <ol class="letter-style"> <li>contain any material which is or may reasonably be considered to be threatening, defamatory, obscene, indecent, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, or in breach of confidence; </li><li>be illegal or infringe the Rights of any third party, in any country in the world; and </li><li>be technically harmful (by way of example it must not include any computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). </li></ol> </li><li>You acknowledge that any breach of these Terms may cause The Drum damage or loss, and agree to indemnify The Drum in full against any liabilities, claims, costs, loss or damage incurred by The Drum as a result of publishing any of Your Content. </li><li>By uploading Your Content to the Website, you hereby grant us and our designees, together with users of our Website an irrevocable non-exclusive licence (which is unlimited in time) to view and use Your Content without restriction, including by way of example for commercial purposes. </li><li>We make no guarantee that Your Content will be kept on the Website for any length of time, and we reserve the right to remove Your Content as we see fit. You are urged to keep back-up copies of any of Your Content submitted to us. The Website should not be used as your primary method to store or curate copies of your images, videos or text, as Your Content may be removed permanently from the Website at any time, and we may not keep copies of Your Content. </li><li>If you wish to request us to stop using any of Your Content at any time, you should notify us by emailing <a href="mailto:openmic@thedrum.com">openmic@thedrum.com</a> setting out details of Your Content (the <strong>“Notified Content”</strong>) and where it can be found on the Website. We will endeavour to respond promptly and to endeavour to cease using the Notified Content. However, please note that once you have posted Your Content, it may be shared and reposted by us on other websites and used in other media and publications. Whilst we will endeavour to cease using any Notified Content within a reasonable time of the date you notify us of your request to do so, we cannot give any guarantee that we will be able to do so where the Notified Content has been published on the Website or in other media. </li></ol> <p class="section-title">Our intellectual property rights </p><ol> <li>Our Website and its contents are protected by certain rights, including registered and unregistered intellectual property rights (<strong>“Rights”</strong>). These Rights belong either to us or to our licensors. We and our licensors expressly reserve all Rights in and to our Website and its contents. In particular, we reserve all Rights in the name “The Drum” the “www.thedrum.com” domain name and all related domain names, trade marks, logos, brand names and/or trading names appearing on our Website. Nothing in these Terms grants you any legal rights in our Website or its contents other than as necessary to enable you to access and use our Website in accordance with these Terms of Use. The use of any trade marks on our Website is strictly prohibited unless you have our prior written permission. The names, images and logos identifying Carnyx Group Ltd, The Drum or third parties and their products and services, are proprietary marks of Carnyx Group Ltd, and/or may be the proprietary marks of third parties. Any use made of these marks without obtaining permission may be an infringement of rights in those marks and Carnyx Group Ltd reserves all rights to enforce such rights. </li><li>You may only view, print out, use, quote from and cite our Website and its contents for your own personal, non-commercial use on the condition that you give appropriate acknowledgment to us where appropriate and you do not remove our copyright or other proprietary notices. </li></ol> <p class="section-title">Linking to our website</p><ol> <li>You may link to any page of our Website, provided that you do so for non-commercial purposes and in a way that is fair and legal and which does not damage our reputation or take advantage of it. For the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. We reserve the right to withdraw linking permission at any time and without notice. </li><li>You must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists and you must not remove, obscure or modify in any way any advertisements, copyright notice, or other information on our Website. Our Website must not be framed on any other website. </li></ol> <p class="section-title">Third party websites & services</p><ol> <li>Our Website may contain links to third party websites and services. If you decide to visit any third party website or use a third party service, or purchase products from that third party, you do so at your own risk. It is your responsibility to satisfy yourself as to the reputation of such third parties and the services they offer. We are not responsible for the content, accuracy or opinions expressed on third party websites or services. Links that we make available do not imply that we are, or our Website is, affiliated to or associated with such websites or services. </li><li>Your browsing and interaction on any other website or your use of other services, including websites and services which have a link to or from our Website, is subject to that operator’s own rules and policies. In particular, third party websites will process your personal information in accordance with their own privacy notices. Please read all applicable third party policies and terms and conditions before proceeding. </li><li>The Website may display advertising from third parties. Individual advertisers are solely responsible for the content of advertising material, which they submit to us, including ensuring that it complies with relevant legislation. We accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein. </li></ol> <p class="section-title">General provisions & applicable law </p><ol> <li>Our liability to you: <ol class="letter-style"> <li>Consumers have certain legal rights when using our Website. These are also known as “statutory rights” as they are derived from laws such as the Consumer Rights Act 2015. Nothing in these Terms of Use affects these rights. In particular, we do not exclude our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any matter for which it would be illegal for us to limit or exclude our liability. </li><li>Subject to paragraph 15.1(a) above, we shall have no liability to you whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any indirect or consequential loss arising under or in connection with your Agency Insights Membership or these Terms, and to the fullest extent permissible by law, we will not be liable for: (i) any loss, liability or damage caused by any person other than The Drum or someone acting under The Drum’s direct instructions and in accordance with those instructions; (ii) any loss, liability or damage caused by any event or circumstance beyond our reasonable control; (iii) any loss of profits or revenue, loss of anticipated savings or loss of goodwill; or (iv) any unavailability of The Drum website. </li><li>Subject to paragraphs 15.1(a) and 15.1(b) above, our total aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with your Agency Insights Membership shall be limited to the amount of The Drum Agency Insights Membership Fee that you have paid. </li></ol> </li><li>Nothing in these Terms affects our liability to you in respect of other products or services that you purchase from us. Our liability to you in respect of your purchase of products or services from us will be as set out in the relevant Terms and Conditions. </li><li>Your liability to us: Any use by you of the Website or its contents in a manner not expressly permitted by our Terms of Use may mean that you are infringing our Rights and/or the Rights of our licensors. We and our licensors reserve all rights and remedies available in respect of any such infringement. </li><li>You may not assign, sub-license or otherwise transfer any rights under our Terms of Use.</li><li>If any provision of our Terms of Use is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of our Terms of Use, which will remain in full force and effect. </li><li>If we fail to exercise any right or remedy under our Terms of Use, our failure does not constitute a waiver of that right or remedy. Any waiver must be in writing and signed by us. </li><li>The laws of England and Wales will apply to our Terms of Use and your use of our Website. The courts of England and Wales will have exclusive jurisdiction over any claim relating to our Website or our Terms of Use. </li><li>We’ll notify you of any changes to these Terms from time to time, including any variations required as a consequence of any actual or anticipated changes in applicable law. </li><li>Force Majeure: We disclaim any liability, to the fullest extent permitted by law, for any delay in performance or non-performance of our obligations under these Terms of Use to the extent that such delay or non-performance is caused by any act, event, non-happening, omission or accident beyond our reasonable control (including without limitation acts of any government, adverse weather, natural disaster, fire, explosion, epidemic, labour dispute including strikes, war, terrorist activity or civil commotion). </li></ol> <p class="section-title">Enquiries & complaints</p><ol> <li>If you have an enquiry or complaint about our Website, please contact our customer services team by emailing us at membership@thedrum.com or writing to us at The Drum, 206, The White Studios, Templeton Business Centre, 62 Templeton Street, Glasgow, G40 1DA. We will try to answer your enquiry or resolve any complaint as soon as possible. </li></ol> <p><strong>Events</strong></p><p>By confirming attendance to one of The Drums events, you are agreeing to the following terms and conditions:</p><p><u>Data</u></p><ol> <li>We will treat your personal information in accordance with data protection legislation. We will use your information for administration, communication and research. To do this we may share your information with our business partners. A list of all delegates may be published and circulated at the event and/or on the event website. Some of our events are supported by business partners. If this is the case, we will share the delegate list and any relevant completed delegate feedback forms with them. Your preferences allowing such are included in the Events Terms and Conditions. </li></ol> <p><u>Payments</u></p><ol> <li>Payment must be made at the time of booking unless specifically stated. Credit/debit card payment can be made over the phone or via the Website. All cancellations must be made in writing to The Drum, 206, The White Studios, Templeton Business Centre, 62 Templeton Street, Glasgow, G40 1DA and received by us no later than 22 days before the date of the event. You may substitute delegates at any time by providing reasonable advance notice to The Drum. </li><li>For any cancellations received in writing not less than twenty-two (22) days prior to the conference, you will receive a 90% credit. An administration fee of 10% of the contract fee will be retained by The Drum for all permitted cancellations. No credit will be issued for any cancellations occurring within twenty-one (21) days (inclusive) of the conference. </li><li>In the event that The Drum cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. In the event that The Drum postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. The Drum shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence, government restrictions or any other event that renders performance of this conference impracticable, illegal or impossible. </li><li>For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency. Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, The Drum reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible </li><li>For more information about events hosted by The Drum, please see our Events page.</li></ol> </div> </div> </div> </main> <div class="freewall-template" data-freewall-params="{"pardotIds":"29421"}"></div> <div id="DFP_Pixel"></div> <script type="application/ld+json">[{"@context":"https:\/\/schema.org","@type":"WebSite","url":"https:\/\/www.thedrum.com","potentialAction":{"@type":"SearchAction","target":"https:\/\/www.thedrum.com\/search?query={search_term_string}","query-input":"required name=search_term_string"}},{"@context":"https:\/\/schema.org","@type":"Organization","name":"The Drum","url":"https:\/\/www.thedrum.com","telephone":"(44) 141 552 5858","logo":{"@type":"ImageObject","url":"https:\/\/www.thedrum.com\/assets\/images\/logo\/logo-thedrum-desktop.png"},"email":"enquiries@thedrum.com","address":{"@type":"PostalAddress","addressLocality":"Glasgow","addressRegion":"Scotland","postalCode":"G1 5AB","streetAddress":"Mercat Building, 4th Floor, 26 Gallowgate"},"sameAs":["https:\/\/www.facebook.com\/thedrumpage","https:\/\/twitter.com\/thedrum","https:\/\/www.linkedin.com\/company\/thedrum","https:\/\/instagram.com\/drumeu\/","https:\/\/uk.pinterest.com\/thedrum\/","https:\/\/www.youtube.com\/user\/TheDrumReel"]}]</script> <div style="background-color: #121212"> <div class="center "> <div id="DFP_leaderboard_footer" class="advert advert--pushdown margin--below--3 ad--mpu padding--below--4 padding--above--4"></div> </div> </div> <div id="stream-ads-config" data-ad-tag="https://media-content-api.thedrum.com/api/v1/v-map"></div> <footer class="footer-main dark"> <div class="td-footer"> <div class="container container--no-padding"> <div id="theDrumPlusRegistrationBlock"></div> </div> <div class="container"> <p class="footer-main__title">Marketing can change the world.</p> <div class="footer-main__social-grid"> <a href="https://twitter.com/thedrum" target="_blank" class="footer-main__social-item"> <img src="https://www.thedrum.com/assets/images/social/icons/icon-twitter-footer.svg" alt="Follow Us On Twitter"/> </a> <a href="https://www.facebook.com/thedrumpage" target="_blank" class="footer-main__social-item"> <img src="https://www.thedrum.com/assets/images/social/icons/icon-facebook-footer.svg" alt="Follow Us On Facebook"/> </a> <a href="https://www.linkedin.com/company/thedrum" target="_blank" class="footer-main__social-item"> <img src="https://www.thedrum.com/assets/images/social/icons/icon-linkedin-footer.svg" alt="Follow Us On LinkedIn"/> </a> <a href="https://www.instagram.com/thedrummag/" target="_blank" class="footer-main__social-item"> <img src="https://www.thedrum.com/assets/images/social/icons/icon-instagram-footer.svg" alt="Follow Us On Instagram"/> </a> <a href="https://www.youtube.com/user/TheDrumReel" target="_blank" class="footer-main__social-item"> <img src="https://www.thedrum.com/assets/images/social/icons/icon-youtube-footer.svg" alt="Follow Us On Youtube"/> </a> </div> <div class="footer-main__links-grid"> <a href="https://www.thedrum.com/about-us" class="footer-main__links-item">About</a> <a href="https://www.thedrum.com/media-solutions" class="footer-main__links-item">Advertise with us</a> <a href="https://www.thedrum.com/calendar" class="footer-main__links-item">Calendar</a> <a href="https://apply.workable.com/the-drum/" class="footer-main__links-item">Careers</a> <a href="https://www.thedrum.com/contact" class="footer-main__links-item">Contact</a> <a href="https://www.thedrum.com/privacy" class="footer-main__links-item">Privacy</a> <a href="https://www.thedrum.com/terms" class="footer-main__links-item">Terms & Conditions</a> <a href="https://www.thedrum.com/about-us/sitemap" class="footer-main__links-item">Sitemap</a> </div> <p class="footer-main__copyright"> © Carnyx Group Ltd 2024 | The Drum is a Registered Trademark and property of Carnyx Group Limited. 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