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class="gem-c-step-nav-header__title govuk-link" data-track-category="stepNavHeaderClicked" data-track-action="top" data-track-label="/plan-for-retirement" data-track-dimension="Plan your retirement income: step by step" data-track-dimension-index="29" data-track-options="{&quot;dimension96&quot;:&quot;c0ff9296-e91e-40d1-97bd-008026e90426&quot;}"> Plan your retirement income: step by step </a> </div> </div> <main role="main" id="content" class="guide" lang="en"> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <div class="gem-c-title govuk-!-margin-top-8 govuk-!-margin-bottom-8"> <h1 class="gem-c-title__text govuk-heading-xl"> Attendance Allowance </h1> </div> <a class="gem-c-skip-link govuk-skip-link govuk-!-display-none-print" data-module="govuk-skip-link" href="#guide-contents">Skip to contents of guide</a> <aside class="part-navigation-container" role="complementary"> <nav class="gem-c-contents-list" aria-label="Pages in this guide" role="navigation" 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href="/web/20220925172407/https://www.gov.uk/attendance-allowance/report-change-in-circumstances">Report a change in circumstances</a> </li> </ol> </nav> </aside> </div> <div class="govuk-grid-column-two-thirds" id="guide-contents"> <h1 class="part-title"> Overview </h1> <div class="gem-c-govspeak govuk-govspeak direction-ltr disable-youtube" data-module="govspeak"> <p>Attendance Allowance helps with extra costs if you have a disability severe enough that you need someone to help look after you.</p> <div role="note" aria-label="Information" class="application-notice info-notice"> <p>This guide is also available in <a href="/web/20220925172407/https://www.gov.uk/lwfans-gweini">Welsh (Cymraeg)</a>, <a rel="external" href="http://web.archive.org/web/20220925172407/https://www.youtube.com/watch?v=oPa1oZerI7M&amp;list=PLC0aQWFFHARyLkPRCYagSnWmZMcuTB68m">British Sign Language (BSL)</a> and <a href="/web/20220925172407/https://www.gov.uk/government/publications/easy-read-attendance-allowance">Easy Read format</a>.</p> </div> <p>It’s paid at <a href="/web/20220925172407/https://www.gov.uk/attendance-allowance/what-youll-get">2 different rates</a> and how much you get depends on the level of care that you need because of your disability.</p> <p>You could get £61.85 or £92.40 a week to help with personal support if you’re both:</p> <ul> <li>physically or mentally disabled</li> <li> <a href="/web/20220925172407/https://www.gov.uk/state-pension-age">State Pension age</a> or older</li> </ul> <p>It does not cover mobility needs.</p> <p>The <a href="/web/20220925172407/https://www.gov.uk/attendance-allowance/what-youll-get">other benefits</a> you get can increase if you get Attendance Allowance.</p> <p>You do not have to have someone caring for you in order to claim.</p> <div role="note" aria-label="Information" class="application-notice info-notice"> <p>If you do have a carer, they could get <a href="/web/20220925172407/https://www.gov.uk/carers-allowance">Carer’s Allowance</a> if you have substantial caring needs.</p> </div> </div> <nav class="govuk-pagination govuk-pagination--block" role="navigation" aria-label="Pagination"> <div class="govuk-pagination__next"> <a class="govuk-link govuk-pagination__link" href="/web/20220925172407/https://www.gov.uk/attendance-allowance/what-youll-get" rel="next" data-track-category="contentsClicked" data-track-action="next" data-track-label="/attendance-allowance/what-youll-get" data-track-dimension="next" data-track-dimension-index="29"> <svg class="govuk-pagination__icon govuk-pagination__icon--next" xmlns="http://www.w3.org/2000/svg" height="13" width="15" aria-hidden="true" focusable="false" viewbox="0 0 15 13"> <path d="m8.107-0.0078125-1.4136 1.414 4.2926 4.293h-12.986v2h12.896l-4.1855 3.9766 1.377 1.4492 6.7441-6.4062-6.7246-6.7266z"></path> </svg> <span class="govuk-pagination__link-title">Next</span> <span 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</span> </span> </span> <span class="js-step-title"> Check when you can retire </span> </h3> </div> <div class="gem-c-step-nav__panel js-panel" id="step-panel-check-when-you-can-retire-1"> <ol class="gem-c-step-nav__list " data-length="3"> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="1.1" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/state-pension-age?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">Check what age you can get your State Pension </a></li> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="1.2" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/working-retirement-pension-age?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">Find out about working after you reach State Pension age </a></li> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="1.3" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/early-retirement-pension/personal-and-workplace-pensions?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">Find out if you can retire early with your workplace or personal pension </a></li> </ol> </div> </li> <li class="gem-c-step-nav__step js-step " id="check-how-much-pension-you-could-get" data-track-count="stepNavSection"> <div class="gem-c-step-nav__header js-toggle-panel" data-position="2"> <h3 class="gem-c-step-nav__title"> <span class="gem-c-step-nav__circle gem-c-step-nav__circle--logic"> <span class="gem-c-step-nav__circle-inner"> <span class="gem-c-step-nav__circle-background"> and </span> </span> </span> <span class="js-step-title"> Check how much pension you could get </span> </h3> </div> <div class="gem-c-step-nav__panel js-panel" id="step-panel-check-how-much-pension-you-could-get-2"> <ol class="gem-c-step-nav__list " data-length="1"><li class="gem-c-step-nav__list-item js-list-item "><a data-position="2.1" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/check-state-pension?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">Find out how much State Pension you could get (your forecast) </a></li></ol> <p class="gem-c-step-nav__paragraph">You may also be paying into a:</p> <ul class="gem-c-step-nav__list gem-c-step-nav__list--choice" data-length="2"> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="2.2" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/workplace-pensions?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">workplace pension </a></li> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="2.3" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/pension-types?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">personal pension </a></li> </ul> <ol class="gem-c-step-nav__list " data-length="2"> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="2.4" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/tax-on-pension?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">Find out if you’ll pay tax on your pension </a></li> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="2.5" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/find-pension-contact-details?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">Find contact details for a lost pension </a></li> </ol> </div> </li> <li class="gem-c-step-nav__step js-step " id="increase-your-pension" data-track-count="stepNavSection"> <div class="gem-c-step-nav__header js-toggle-panel" data-position="3"> <h3 class="gem-c-step-nav__title"> <span class="gem-c-step-nav__circle gem-c-step-nav__circle--number"> <span class="gem-c-step-nav__circle-inner"> <span class="gem-c-step-nav__circle-background"> <span class="gem-c-step-nav__circle-step-label govuk-!-display-none-print visuallyhidden">Step</span> 2<span class="gem-c-step-nav__circle-step-colon govuk-!-display-none-print visuallyhidden" aria-hidden="true">:</span> </span> </span> </span> <span class="js-step-title"> Increase your pension </span> </h3> </div> <div class="gem-c-step-nav__panel js-panel" id="step-panel-increase-your-pension-3"> <p class="gem-c-step-nav__paragraph">You might be able to increase the amount you get if you delay your pension.</p> <ol class="gem-c-step-nav__list " data-length="1"><li class="gem-c-step-nav__list-item js-list-item "><a data-position="3.1" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/deferring-state-pension?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">Find out about delaying your pension </a></li></ol> <p class="gem-c-step-nav__paragraph">For advice about increasing your workplace or private pension, speak to a financial adviser.</p> <ol class="gem-c-step-nav__list " data-length="1"><li class="gem-c-step-nav__list-item js-list-item "><a rel="external" data-position="3.2" class="gem-c-step-nav__link js-link" href="http://web.archive.org/web/20220925172407/https://www.unbiased.co.uk/">Find a financial adviser through Unbiased </a></li></ol> </div> </li> <li class="gem-c-step-nav__step js-step gem-c-step-nav__step--active" aria-current="step" data-show id="check-what-other-financial-support-you-could-get" data-track-count="stepNavSection"> <div class="gem-c-step-nav__header js-toggle-panel" data-position="4"> <h3 class="gem-c-step-nav__title"> <span class="gem-c-step-nav__circle gem-c-step-nav__circle--number"> <span class="gem-c-step-nav__circle-inner"> <span class="gem-c-step-nav__circle-background"> <span class="gem-c-step-nav__circle-step-label govuk-!-display-none-print visuallyhidden">Step</span> 3<span class="gem-c-step-nav__circle-step-colon govuk-!-display-none-print visuallyhidden" aria-hidden="true">:</span> </span> </span> </span> <span class="js-step-title"> Check what other financial support you could get </span> </h3> </div> <div class="gem-c-step-nav__panel js-panel" id="step-panel-check-what-other-financial-support-you-could-get-4"> <p class="gem-c-step-nav__paragraph">Check what financial help you could get if you:</p> <ul class="gem-c-step-nav__list gem-c-step-nav__list--choice" data-length="5"> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="4.1" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/pension-credit?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">are on a low income </a></li> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="4.2" class="gem-c-step-nav__link js-link" href="/web/20220925172407/https://www.gov.uk/housing-benefit?step-by-step-nav=c0ff9296-e91e-40d1-97bd-008026e90426">need help paying your rent </a></li> <li class="gem-c-step-nav__list-item js-list-item "><a data-position="4.3" class="gem-c-step-nav__link js-link" 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"http://web.archive.org/web/20220925172407/https://www.gov.uk/government/organisations/government-digital-service" }, "about": [ { "@context": "http://web.archive.org/web/20220925172407/http://schema.org", "@type": "Thing", "sameAs": "http://web.archive.org/web/20220925172407/https://www.gov.uk/health-and-social-care/disabilities-benefits" }, { "@context": "http://web.archive.org/web/20220925172407/http://schema.org", "@type": "Thing", "sameAs": "http://web.archive.org/web/20220925172407/https://www.gov.uk/welfare/disability" } ], "headLine": "Attendance Allowance", "description": "Attendance Allowance helps pay for your personal care if you've reached State Pension age and are disabled - rates, eligibility, apply, claim form AA1.", "articleBody": "\u003cp\u003eAttendance Allowance helps with extra costs if you have a disability severe enough that you need someone to help look after you.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eThis guide is also available in \u003ca href=\"/lwfans-gweini\"\u003eWelsh (Cymraeg)\u003c/a\u003e, \u003ca rel=\"external\" href=\"https://www.youtube.com/watch?v=oPa1oZerI7M\u0026amp;list=PLC0aQWFFHARyLkPRCYagSnWmZMcuTB68m\"\u003eBritish Sign Language (BSL)\u003c/a\u003e and \u003ca href=\"/government/publications/easy-read-attendance-allowance\"\u003eEasy Read format\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eIt’s paid at \u003ca href=\"/attendance-allowance/what-youll-get\"\u003e2 different rates\u003c/a\u003e and how much you get depends on the level of care that you need because of your disability.\u003c/p\u003e\n\n\u003cp\u003eYou could get £61.85 or £92.40 a week to help with personal support if you’re both:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ephysically or mentally disabled\u003c/li\u003e\n \u003cli\u003e\n\u003ca href=\"/state-pension-age\"\u003eState Pension age\u003c/a\u003e or older\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eIt does not cover mobility needs.\u003c/p\u003e\n\n\u003cp\u003eThe \u003ca href=\"/attendance-allowance/what-youll-get\"\u003eother benefits\u003c/a\u003e you get can increase if you get Attendance Allowance.\u003c/p\u003e\n\n\u003cp\u003eYou do not have to have someone caring for you in order to claim.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eIf you do have a carer, they could get \u003ca href=\"/carers-allowance\"\u003eCarer’s Allowance\u003c/a\u003e if you have substantial caring needs.\u003c/p\u003e\n\u003c/div\u003e\n" } </script><script type="application/ld+json"> { "@context": "http://web.archive.org/web/20220925172407/http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "name": "Home", "@id": "http://web.archive.org/web/20220925172407/https://www.gov.uk/" } }, { "@type": "ListItem", "position": 2, "item": { "name": "Plan your retirement income: step by step", "@id": "http://web.archive.org/web/20220925172407/https://www.gov.uk/plan-for-retirement" } } ] } </script><script type="application/ld+json"> { "@context": "http://web.archive.org/web/20220925172407/http://schema.org", "@type": "FAQPage", "headline": "Attendance Allowance", "description": "Attendance Allowance helps pay for your personal care if you've reached State Pension age and are disabled - rates, eligibility, apply, claim form AA1.", "publisher": { "@type": "Organization", "name": "GOV.UK", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk", "logo": { "@type": "ImageObject", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-logo-73b5a4056ffe9988d02c728b56fe9fe7f90bb822322a5f6183ccbb92a99b019a.png" } }, "mainEntity": [ { "@type": "Question", "name": "Overview", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance", "text": "<p>Attendance Allowance helps with extra costs if you have a disability severe enough that you need someone to help look after you.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>This guide is also available in <a href=\"/lwfans-gweini\">Welsh (Cymraeg)</a>, <a rel=\"external\" href=\"https://www.youtube.com/watch?v=oPa1oZerI7M&amp;list=PLC0aQWFFHARyLkPRCYagSnWmZMcuTB68m\">British Sign Language (BSL)</a> and <a href=\"/government/publications/easy-read-attendance-allowance\">Easy Read format</a>.</p>\n</div>\n\n<p>It’s paid at <a href=\"/attendance-allowance/what-youll-get\">2 different rates</a> and how much you get depends on the level of care that you need because of your disability.</p>\n\n<p>You could get £61.85 or £92.40 a week to help with personal support if you’re both:</p>\n\n<ul>\n <li>physically or mentally disabled</li>\n <li>\n<a href=\"/state-pension-age\">State Pension age</a> or older</li>\n</ul>\n\n<p>It does not cover mobility needs.</p>\n\n<p>The <a href=\"/attendance-allowance/what-youll-get\">other benefits</a> you get can increase if you get Attendance Allowance.</p>\n\n<p>You do not have to have someone caring for you in order to claim.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>If you do have a carer, they could get <a href=\"/carers-allowance\">Carer’s Allowance</a> if you have substantial caring needs.</p>\n</div>\n" } }, { "@type": "Question", "name": "What you'll get", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/what-youll-get", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/what-youll-get", "text": "<p>Attendance Allowance is paid weekly at 2 different rates - the one you get depends on the level of help you need.</p>\n\n<p>Attendance Allowance is not means-tested - what you earn or how much you have in savings will not affect what you get.</p>\n\n<h2 id=\"attendance-allowance-rates\">Attendance Allowance rates</h2>\n\n<table>\n <thead>\n <tr>\n <th scope=\"col\">Rate</th>\n <th scope=\"col\">Level of help you need</th>\n </tr>\n </thead>\n <tbody>\n <tr>\n <td>Lower rate - £61.85</td>\n <td>Frequent help or constant supervision during the day, or supervision at night</td>\n </tr>\n <tr>\n <td>Higher rate - £92.40</td>\n <td>Help or supervision throughout both day and night, or a medical professional has said you might have 6 months or less to live</td>\n </tr>\n </tbody>\n</table>\n\n<p>If your circumstances change, you could get a different rate. You must <a href=\"/attendance-allowance/report-change-in-circumstances\">report a change of circumstances</a>.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You could get extra Pension Credit, Housing Benefit or Council Tax Reduction if you get Attendance Allowance - check with the helpline or office dealing with your benefit.</p>\n</div>\n\n<h2 id=\"how-youre-paid\">How you’re paid</h2>\n\n<p>All benefits are <a href=\"/how-to-have-your-benefits-paid\">paid into your bank, building society or credit union account</a>.</p>\n" } }, { "@type": "Question", "name": "Eligibility", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/eligibility", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/eligibility", "text": "<p>You can get Attendance Allowance if you’ve reached <a href=\"/state-pension-age\">State Pension age</a> and the following apply:</p>\n\n<ul>\n <li>you have a physical disability (including sensory disability, for example blindness), a mental disability (including learning difficulties), or both</li>\n <li>your disability is severe enough for you to need help caring for yourself or someone to supervise you, for your own or someone else’s safety</li>\n <li>you have needed that help for at least 6 months (unless you might have 6 months or less to live)</li>\n</ul>\n\n<p>You must also:</p>\n\n<ul>\n <li>be in Great Britain when you claim - there are some exceptions, such as members and family members of the armed forces</li>\n <li>have been in Great Britain for at least 2 of the last 3 years (this does not apply if you’re a refugee or have humanitarian protection status)</li>\n <li>be <a rel=\"external\" href=\"http://www.carersuk.org/help-and-advice/financial-support/help-with-benefits/attendance-allowance#sec9\">habitually resident</a> in the UK, Ireland, Isle of Man or the Channel Islands</li>\n <li>not be subject to <a rel=\"external\" href=\"http://www.adviceguide.org.uk/england/benefits_e/benefits_coming_from_abroad_and_claiming_benefits_hrt/non-eea_nationals_and_the_hrt/are_you_subject_to_immigration_control_hrt.htm\">immigration control</a> (unless you’re a sponsored immigrant)</li>\n</ul>\n\n<h2 id=\"if-you-live-in-the-eu-switzerland-norway-iceland-or-liechtenstein\">If you live in the EU, Switzerland, Norway, Iceland or Liechtenstein</h2>\n\n<p>You might still be able to get Attendance Allowance if you’re a UK national and you live in or move to the EU, European Economic Area (<abbr title=\"European Economic Area\">EEA</abbr>) or Switzerland.</p>\n\n<p>Read guidance to <a href=\"/guidance/benefits-and-pensions-for-uk-nationals-in-the-eea-or-switzerland\">find out if you can get benefits in the EU, <abbr title=\"European Economic Area\">EEA</abbr> or Switzerland</a>.</p>\n\n<h2 id=\"if-you-might-have-6-months-or-less-to-live\">If you might have 6 months or less to live</h2>\n\n<p>If a medical professional has said you might have 6 months or less to live, you can be eligible as soon as you need help caring for yourself or someone to supervise you. You do not have to need that help for 6 months. This is sometimes called ‘special rules’.</p>\n\n<p>If you’re eligible for Attendance Allowance, you’ll automatically get the <a href=\"/attendance-allowance/what-youll-get\">higher rate</a>.</p>\n\n<h2 id=\"if-youre-in-a-care-home\">If you’re in a care home</h2>\n\n<p>You cannot usually get Attendance Allowance if you live in a care home and your care is paid for by your local authority. You can still claim Attendance Allowance if you pay for all your care home costs yourself.</p>\n\n<h2 id=\"if-you-need-an-assessment\">If you need an assessment</h2>\n\n<p>You’ll only need to attend an assessment to check your eligibility if it’s unclear how your illness or disability affects you.</p>\n\n<p>If you do need an assessment you’ll get a letter saying why and where you must go. During the assessment, a medical professional will need to examine you.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You cannot get Attendance Allowance if you already get <a href=\"/dla-disability-living-allowance-benefit\">Disability Living Allowance (DLA)</a>, <a href=\"/pip\">Personal Independence Payment (PIP)</a> or <a rel=\"external\" href=\"https://www.mygov.scot/adult-disability-payment\">Adult Disability Payment (ADP)</a>.</p>\n</div>\n\n" } }, { "@type": "Question", "name": "How to claim", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/how-to-claim", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/how-to-claim", "text": "<p>Use the <a href=\"/government/publications/attendance-allowance-claim-form\">Attendance Allowance claim form</a> to apply by post. The form comes with notes telling you how to fill it in.</p>\n\n<p>Send the completed form to:</p>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nFreepost DWP Attendance Allowance\n<br>\n</p></div></div>\n\n<p>You do not need a postcode or a stamp.</p>\n\n<p>Call the Attendance Allowance helpline to ask for:</p>\n\n<ul>\n <li>a copy of the form</li>\n <li>alternative formats, such as braille, large print or audio CD</li>\n</ul>\n\n<div class=\"contact\">\n<p>Attendance Allowance helpline<br>\nTelephone: 0800 731 0122 <br>\nTextphone: 0800 731 0317 <br>\n<a href=\"https://www.relayuk.bt.com/\">Relay UK</a> (if you cannot hear or speak on the phone): 18001 then 0800 731 0122 <br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&amp;target=DWP@interpreterslive.call.sl\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<h2 id=\"backdating-your-claim\">Backdating your claim</h2>\n\n<p>Attendance Allowance can be backdated to the date of your claim. This is usually the date your form is received or the date you call the enquiry line (if you then return the claim pack within 6 weeks).</p>\n\n<h2 id=\"if-you-might-have-6-months-or-less-to-live\">If you might have 6 months or less to live</h2>\n\n<p>You can get Attendance Allowance more quickly if a medical professional has said you might have 6 months or less to live. This is sometimes called ‘special rules’.</p>\n\n<p>You must complete an <a href=\"/government/publications/attendance-allowance-claim-form\">Attendance Allowance claim form</a>. You should also ask a doctor or medical professional for form DS1500 - they’ll either fill it in and give the form to you or send it directly to the Department for Work and Pensions (<abbr title=\"Department for Work and Pensions\">DWP</abbr>).</p>\n\n<p>You can do this on behalf of someone else without their permission. The letter about the money awarded will not mention ‘special rules’.</p>\n\n<h2 id=\"if-you-disagree-with-a-decision\">If you disagree with a decision</h2>\n\n<p>You can <a href=\"/mandatory-reconsideration\">challenge a decision</a> about your claim. This is called asking for mandatory reconsideration.</p>\n\n<h2 id=\"complaints\">Complaints</h2>\n\n<p>You can <a href=\"https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure#who-to-contact-1\">complain to <abbr title=\"Department for Work and Pensions\">DWP</abbr></a> if you’re unhappy with the service you’ve received.</p>\n\n" } }, { "@type": "Question", "name": "Report a change in circumstances", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/report-change-in-circumstances", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20220925172407/https://www.gov.uk/attendance-allowance/report-change-in-circumstances", "text": "<p>If your circumstances change, the amount you get from Attendance Allowance may go up or down.</p>\n\n<p>You must contact the Attendance Allowance helpline straight away if:</p>\n\n<ul>\n <li>the level of help you need or your condition changes - you’ll need to provide details like if the amount of times you need help each day has changed</li>\n <li>you go into hospital or a care home - you’ll need to provide the address, the dates you’ve been there for, and how your stay is paid for</li>\n <li>you leave the country for more than 4 weeks</li>\n <li>you go into prison</li>\n <li>you change your name, address or bank details</li>\n <li>you want to stop receiving your benefit</li>\n <li>your doctor’s details change</li>\n <li>your immigration status changes, if you’re not a British citizen</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Warning\" class=\"application-notice help-notice\">\n<p>You could be taken to court or have to pay a penalty if you give wrong information or do not report a change in your circumstances.</p>\n</div>\n\n<div class=\"contact\">\n<p>Attendance Allowance helpline <br>\nTelephone: 0800 731 0122 <br>\nTextphone: 0800 731 0317 <br>\n<a href=\"https://www.relayuk.bt.com/\">Relay UK</a> (if you cannot hear or speak on the phone): 18001 then 0800 731 0122 <br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&amp;target=DWP@interpreterslive.call.sl\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a> <br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<h2 id=\"if-youve-been-paid-too-much\">If you’ve been paid too much</h2>\n\n<p>You may have to repay the money if you:</p>\n\n<ul>\n <li>did not report a change straight away</li>\n <li>gave wrong information</li>\n <li>were overpaid by mistake</li>\n</ul>\n\n<p>Find out how to <a href=\"/benefit-overpayments\">repay the money you owe from benefit overpayment</a>.</p>\n" } } ] } </script> </body> </html> <!-- FILE ARCHIVED ON 17:24:07 Sep 25, 2022 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 03:59:51 Dec 04, 2024. 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