CINXE.COM

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6.95987C2.61417 4.97089 4.17694 3.40811 6.16593 2.5912ZM6.16593 17.4731C4.1947 16.6562 2.61417 15.0757 1.79726 13.1044L3.64418 12.3408C4.26574 13.8325 5.43782 15.0224 6.92956 15.6262L6.16593 17.4731ZM4.24798 10.0321C4.24798 7.27953 6.48559 5.04192 9.23821 5.04192C11.9908 5.04192 14.2284 7.27953 14.2284 10.0321C14.2284 12.7848 11.9908 15.0224 9.23821 15.0224C6.48559 15.0224 4.24798 12.7848 4.24798 10.0321ZM12.3105 17.4731L11.5469 15.6262C13.0386 15.0046 14.2284 13.8325 14.8322 12.3408L16.6792 13.1044C15.8622 15.0934 14.2995 16.6562 12.3105 17.4731Z" fill="url(#paint_1600)"></path> <defs> <lineargradient id="paint_1600" x1="0.109508" y1="15.0671" x2="18.3721" y2="14.9845" gradientunits="userSpaceOnUse"> <stop stop-color="#45C4F9"></stop> <stop offset="1" stop-color="#FF0BE5"></stop> </lineargradient> </defs> </svg> <h3 class="blog-card__title">Enhance Your Knowledge Base with Swifty AI: A Quick Guide</h3> </div> <p class="blog-card__description">The truth is your support team is overwhelmed with the same questions daily, your customers are waiting too long for a response and your knowledge base (if you even have one) is a treasure hidden in a sandstorm. Not pretty.</p> </div> <a class="blog-card" href="https://helpjuice.com/blog/knowledge-base" target="_blank" rel="noopener noreferrer"> <div class="blog-card__header"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="20" viewbox="0 0 19 20" fill="none"> <path d="M9.23821 0.921875C4.21246 0.921875 0.12793 5.0064 0.12793 10.0321C0.12793 15.0579 4.21246 19.1424 9.23821 19.1424C14.264 19.1424 18.3485 15.0579 18.3485 10.0321C18.3485 5.0064 14.264 0.921875 9.23821 0.921875ZM12.3105 2.5912C14.2817 3.40811 15.8622 4.98864 16.6792 6.95987L14.8322 7.7235C14.2107 6.23176 13.0386 5.04192 11.5469 4.43812L12.3105 2.5912ZM6.16593 2.5912L6.92956 4.43812C5.43782 5.05968 4.24798 6.23176 3.64418 7.7235L1.79726 6.95987C2.61417 4.97089 4.17694 3.40811 6.16593 2.5912ZM6.16593 17.4731C4.1947 16.6562 2.61417 15.0757 1.79726 13.1044L3.64418 12.3408C4.26574 13.8325 5.43782 15.0224 6.92956 15.6262L6.16593 17.4731ZM4.24798 10.0321C4.24798 7.27953 6.48559 5.04192 9.23821 5.04192C11.9908 5.04192 14.2284 7.27953 14.2284 10.0321C14.2284 12.7848 11.9908 15.0224 9.23821 15.0224C6.48559 15.0224 4.24798 12.7848 4.24798 10.0321ZM12.3105 17.4731L11.5469 15.6262C13.0386 15.0046 14.2284 13.8325 14.8322 12.3408L16.6792 13.1044C15.8622 15.0934 14.2995 16.6562 12.3105 17.4731Z" fill="url(#paint_1600)"></path> <defs> <lineargradient id="paint_1600" x1="0.109508" y1="15.0671" x2="18.3721" y2="14.9845" gradientunits="userSpaceOnUse"> <stop stop-color="#45C4F9"></stop> <stop offset="1" stop-color="#FF0BE5"></stop> </lineargradient> </defs> </svg> <h3 class="blog-card__title">Knowledge Base Guide: Why Your Business Needs One</h3> </div> <p class="blog-card__description">Unlock the full potential of your organization with our comprehensive guide to knowledge bases where you'll learnhow to transform scattered information into a structured, accessible resource that enhances customer satisfaction and boosts employee efficiency.</p> </a> <a class="blog-card" href="https://helpjuice.com/blog/best-knowledge-base-software" target="_blank" rel="noopener noreferrer"> <div class="blog-card__header"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="20" viewbox="0 0 19 20" fill="none"> <path d="M9.23821 0.921875C4.21246 0.921875 0.12793 5.0064 0.12793 10.0321C0.12793 15.0579 4.21246 19.1424 9.23821 19.1424C14.264 19.1424 18.3485 15.0579 18.3485 10.0321C18.3485 5.0064 14.264 0.921875 9.23821 0.921875ZM12.3105 2.5912C14.2817 3.40811 15.8622 4.98864 16.6792 6.95987L14.8322 7.7235C14.2107 6.23176 13.0386 5.04192 11.5469 4.43812L12.3105 2.5912ZM6.16593 2.5912L6.92956 4.43812C5.43782 5.05968 4.24798 6.23176 3.64418 7.7235L1.79726 6.95987C2.61417 4.97089 4.17694 3.40811 6.16593 2.5912ZM6.16593 17.4731C4.1947 16.6562 2.61417 15.0757 1.79726 13.1044L3.64418 12.3408C4.26574 13.8325 5.43782 15.0224 6.92956 15.6262L6.16593 17.4731ZM4.24798 10.0321C4.24798 7.27953 6.48559 5.04192 9.23821 5.04192C11.9908 5.04192 14.2284 7.27953 14.2284 10.0321C14.2284 12.7848 11.9908 15.0224 9.23821 15.0224C6.48559 15.0224 4.24798 12.7848 4.24798 10.0321ZM12.3105 17.4731L11.5469 15.6262C13.0386 15.0046 14.2284 13.8325 14.8322 12.3408L16.6792 13.1044C15.8622 15.0934 14.2995 16.6562 12.3105 17.4731Z" fill="url(#paint_1600)"></path> <defs> <lineargradient id="paint_1600" x1="0.109508" y1="15.0671" x2="18.3721" y2="14.9845" gradientunits="userSpaceOnUse"> <stop stop-color="#45C4F9"></stop> <stop offset="1" stop-color="#FF0BE5"></stop> </lineargradient> </defs> </svg> <h3 class="blog-card__title">The 14 Best Knowledge Base Software (2024 Comparison)</h3> </div> <p class="blog-card__description">Want to supercharge your customer support and knowledge management efforts? This post will walk you through the best knowledge base software solutions in 2024.</p> </a> <a class="blog-card" class="blog-card" href="https://helpjuice.com/blog/top-knowledge-management-trends-and-statistics-in-2024" target="_blank" rel="noopener noreferrer"> <div class="blog-card__header"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="20" viewbox="0 0 19 20" fill="none"> <path d="M9.23821 0.921875C4.21246 0.921875 0.12793 5.0064 0.12793 10.0321C0.12793 15.0579 4.21246 19.1424 9.23821 19.1424C14.264 19.1424 18.3485 15.0579 18.3485 10.0321C18.3485 5.0064 14.264 0.921875 9.23821 0.921875ZM12.3105 2.5912C14.2817 3.40811 15.8622 4.98864 16.6792 6.95987L14.8322 7.7235C14.2107 6.23176 13.0386 5.04192 11.5469 4.43812L12.3105 2.5912ZM6.16593 2.5912L6.92956 4.43812C5.43782 5.05968 4.24798 6.23176 3.64418 7.7235L1.79726 6.95987C2.61417 4.97089 4.17694 3.40811 6.16593 2.5912ZM6.16593 17.4731C4.1947 16.6562 2.61417 15.0757 1.79726 13.1044L3.64418 12.3408C4.26574 13.8325 5.43782 15.0224 6.92956 15.6262L6.16593 17.4731ZM4.24798 10.0321C4.24798 7.27953 6.48559 5.04192 9.23821 5.04192C11.9908 5.04192 14.2284 7.27953 14.2284 10.0321C14.2284 12.7848 11.9908 15.0224 9.23821 15.0224C6.48559 15.0224 4.24798 12.7848 4.24798 10.0321ZM12.3105 17.4731L11.5469 15.6262C13.0386 15.0046 14.2284 13.8325 14.8322 12.3408L16.6792 13.1044C15.8622 15.0934 14.2995 16.6562 12.3105 17.4731Z" fill="url(#paint_1600)"></path> <defs> <lineargradient id="paint_1600" x1="0.109508" y1="15.0671" x2="18.3721" y2="14.9845" gradientunits="userSpaceOnUse"> <stop stop-color="#45C4F9"></stop> <stop offset="1" stop-color="#FF0BE5"></stop> </lineargradient> </defs> </svg> <h3 class="blog-card__title">Top Knowledge Management Trends and Statistics in 2024</h3> </div> <p class="blog-card__description">Are you curious about the future of knowledge management? 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https://static.helpjuice.com/assets/marketing/helpjuice-ebook_3_560x685-a46aa06d6d05840b655901336ba2de40210985ec5214c430707a73534d3d9581.webp 560w, https://static.helpjuice.com/assets/marketing/helpjuice-ebook_4_840x1028-b05a169af02d7fec73543923e938876e9fd546fa5b1fe0609dae82d1110f06b3.webp 840w, https://static.helpjuice.com/assets/marketing/helpjuice-ebook_5_957x1171-3b71b142ad38158cd0b984c79ea79807e8735a82f22b03a0b40f5ed19148eeb9.webp 960w, https://static.helpjuice.com/assets/marketing/helpjuice-ebook_6_1440x1762-8dc9d4d989a627c0436c3514b7749f7db029e414313f9a5e86eb26409c40864e.webp 1440w" src="https://static.helpjuice.com/assets/marketing/helpjuice-ebook_1_280x343-abddd4fee7585e131fbccea5a85912caf525635f19584696a3884592f2dee4fa.webp" /> </div> </div> <div class="column-right"> <div class="book-info"> <h2>Scaling Support with <span>a Knowledge Base</span></h2> <p>A quick read that teaches you how to turn your knowledge base into an ultimate support machine.</p> <p>A culmination of a lot of the ideas we've presented to customers when they faced the 3 common problems with knowledge bases.</p> <ul> <li>How to <strong>customize effectively</strong> so your knowledge base suits the needs of your most valuable customers</li> <li>How to <strong>generate and increase traffic</strong> to your knowledge base easily</li> <li>How to <strong>write the perfect content</strong> that helps your customers while you rest</li> </ul> <div class="_form_5"></div><script src="https://helpjuice.activehosted.com/f/embed.php?id=5" type="text/javascript" charset="utf-8"></script> </div> </div> </div> </div> </div> <div class="ebook-quote"> <div class="left"> <img data-src="https://static.helpjuice.com/assets/marketing/ryan-sacha-1ca220a363c8978624bec7324271a5c7f905b8f45d905fd2791092e311624c11.jpg" class="lazyload" alt="Ryan Sacha" loading="lazy" src="" /> </div> <div class="right"> <h3>Ryan Sacha</h3> <div class="company">CEO, Gainful</div> <p>”<strong>HIGHLY RECOMMEND</strong> this e-book. I've read it numerous times, and have suggested it to many of my friends who are also entrepreneurs. Valuable for anyone looking to better understand how to utilize their knowledge base”</p> </div> </div> <div class="ebook-quote reverse"> <div class="left"> <img data-src="https://static.helpjuice.com/assets/marketing/steve-dale@2x-3c98a50f6c1071a1f8cb97880b4091f32346577d20658f4ad3afee488cbbdcb2.jpg" class="lazyload" alt="Stephen Dale" src="" /> </div> <div class="right"> <h3>Stephen Dale</h3> <div class="company">Knowledge Management Expert & Consultant</div> <p>”I’ve read many KM books during my professional career, most of which I’ve paid for, and I’ve studied the topic as a student, with certification from the Knowledge Management Institute, but I can honestly say this is the most complete reference guide I’ve come across.”</p> </div> </div> <div class="ebook-author"> <div class="container"> <h2 class="text-center">About the Author</h2> <div class="flex-container"> <div class="column-left"> <img data-src="https://static.helpjuice.com/assets/marketing/emil@2x-552c434c1d281ffdabd307a181fcda2423fedc35485362632364ad6d73e4dc48.jpg" class="lazyload" alt="Emil Hajric" width="367" height="367" loading="lazy" src="" /> </div> <div class="column-right"> <p>Emil Hajric is the founder and CEO of <a href="https://helpjuice.com">Helpjuice.com</a> – the world’s leading knowledge management platform, trusted and used by thousands of organizations including Walmart, Moneygram, US Government, Stanford University.</p> <p>Emil’s understanding of knowledge management stems from his deep focused research and contribution to improving the orgainization’s ability to scale customer support and help improve employee training & onboarding. He regularly publishes his findings, and research on the <a href="https://knowledge-management-tools.net">Knowledge Management website</a>, as well as the <a href="https://helpjuice.com/blog">Helpjuice blog</a>.</p> <p>Emil and his work have been featured in publications such as:</p> <div class="logos"> <div><img data-src="https://static.helpjuice.com/assets/marketing/forbes-logo-ad0831d8ee8de6b2c0fcccdd3ecf0cdfae567e03b5606f5f30b07c01e34bfb0f.svg" class="lazyload" alt="Forbes Logo" width="146" height="38" loading="lazy" src="" /></div> <div><img data-src="https://static.helpjuice.com/assets/marketing/al-jazeera-logo-7e2e0191743ac5b8ec106453ebb5ab3354a0c27ea872730f4e132121b1704436.jpg" class="lazyload" alt="Al Jazeera Logo" width="132" height="19" loading="lazy" src="" /></div> <div><img data-src="https://static.helpjuice.com/assets/marketing/training-industry-logo-39399f7c6ec4d2b84d1257c5c68a145e51734986e6dee40e933b02fa57aa031b.png" class="lazyload" alt="Training Industry Logo" 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