support.gale.com

<!doctype html> <html lang="en"> <head> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'page_name': 'Home', 'page_section': 'Home' }); </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WWBXWPD');</script>  <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="referrer" content="unsafe-url"> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"> <link rel="icon" href="/favicon.ico" type="image/x-icon"> <link rel="apple-touch-icon" href="/favicon-apple.png"/>  <script src="/ssi/plugins/jquery.js"></script>  <script src="/ssi/plugins/jqueryui.js"></script>  <script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/js/bootstrap.bundle.min.js"></script>  <script src="https://cdn.jsdelivr.net/npm/bootstrap-select@1.14.0-beta3/dist/js/bootstrap-select.min.js"></script>  <script src="https://code.jquery.com/ui/1.13.0-rc.2/jquery-ui.min.js" integrity="sha256-RQLbEU539dpygNMsBGZlplus6CkitaLy0btTCHcULpI=" crossorigin="anonymous"></script>  <script src="/ssi/plugins/clipboard.js"></script>  <script src="/ssi/plugins/sorttable.js"></script>  <link href="https://cdn.jsdelivr.net/npm/bootstrap@5.0.0-beta2/dist/css/bootstrap.min.css" rel="stylesheet" integrity="sha384-BmbxuPwQa2lc/FVzBcNJ7UAyJxM6wuqIj61tLrc4wSX0szH/Ev+nYRRuWlolflfl" crossorigin="anonymous">  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap-select@1.14.0-beta2/dist/css/bootstrap-select.min.css">  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.11.3/font/bootstrap-icons.css">  <script src="/ssi/plugins/summernote.js"></script> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/summernote/0.8.20/summernote-bs5.min.css" integrity="sha512-ngQ4IGzHQ3s/Hh8kMyG4FC74wzitukRMIcTOoKT3EyzFZCILOPF0twiXOQn75eDINUfKBYmzYn2AA8DkAk8veQ==" crossorigin="anonymous" referrerpolicy="no-referrer" />  <link rel = "stylesheet" href = "https://code.jquery.com/ui/1.13.0-rc.2/themes/smoothness/jquery-ui.css">  <link rel="stylesheet" href = "https://galesupport.com/global/css/styles.css?v=3.2">  <link rel="stylesheet" href = "/css/styles.css?v=4.4"> <meta name="Description" content="Welcome to support.gale.com. Get the most from your investment with no-cost support. Hundreds of choices include everything from widgets and posters to training and your own personalized website."> <title>support.gale.com</title> </head> <body> <a class="visually-hidden visually-hidden-focusable text-dark" href="#main">Skip to main content</a> <header class = "container-fluid bg-white text-white" id = "header"> <div class = "row"> <div class= "col-xs-12 col-md px-0 bg-white"> <a href = "https://www.gale.com" target = "_blank" rel = "noopener"> <img class = "pb-1 header-logo float-start" src = "https://assets.gale.com/galelogos/gale-blade-web.png" alt = "Gale, a Cengage Company logo"> </a> <div class = "h2 pt-3 float-start fst-normal"><a class = "text-primary" href = "/">SUPPORT</a></div> </div> <div class = "col-xs-12 col-md text-end my-auto bg-white d-print-none"> <button class="mb-2 mt-md-2 btn-xs-sm mt-1 btn-secondary float-start d-block d-md-none navbar-toggler text-center" type="button" data-bs-toggle="collapse" data-bs-target="#site-nav" aria-label="Navigation Toggle"> <i class = "bi bi-list fs-5"></i> </button> <div class = ""> <div class = "mt-2"> <a class = "text-primary" href = "/technical/status">ALL GALE RESOURCES OPERATING NORMALLY</a> <i class = "bi bi-circle-fill text-green"></i> </div> <div class = "btn-group nav-item dropdown"> <a class = "nav-item btn btn-orange btn-sm fw-bold mt-0 ms-2 dropdown-toggle border-15" data-bs-toggle="dropdown" aria-label="Sign in" aria-expanded="false"> Sign in </a> <div class="dropdown-menu dropdown-menu-end pt-2 pb-4 px-2 bg-white bg-light border border-orange rounded-0 mt-n2" style = "width:500px;"> <div class = "px-3"> <div class = "row"> <div class = "col my-auto"> <div class = "fw-bold fs-5 py-1 text-secondary">Sign in</div> </div> <div class = "col my-auto text-end"> <a class = "gtm-item bi bi-clipboard text-center fs-6 js-copy" data-clipboard-text='https://support.gale.com/public' data-id = "share" data-name = "Share" data-type = "link" aria-label = "Copy Link"> Get Link</a> </div> </div> <hr 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href="/tools/">Tools Home</a> <hr class = "my-2"> <a class = "dropdown-item py-1 text-secondary" href="/tools/aml">AccessMyLibrary</a> <a class = "dropdown-item py-1 text-secondary" href="/tools/galeadmin">Gale Admin</a> <a class = "dropdown-item py-1 text-secondary" href="/tools/galepages">Gale Pages</a> <a class = "dropdown-item py-1 text-secondary" href="/tools/usagedashboard">Usage Dashboard</a> </div> </li> <li class = "nav-item dropdown ms-3"> <a href="#" class="nav-link dropdown-toggle text-white fw-normal " data-bs-toggle="dropdown">Connect With Us</a> <div class="dropdown-menu dropdown-menu-end pt-2 px-2 pb-3 bg-white border border-secondary border-top-0 rounded-0 mt-0"> <a class = "fw-bold dropdown-item py-1 text-secondary" href="/connect">Connect With Us Home</a> <hr class = "my-2"> <a class = "dropdown-item py-1 text-secondary" href="/connect/academic">Academic Outreach & Engagement</a> <a class = "dropdown-item py-1 text-secondary" href="/connect/success">Customer Success 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Direct URLs and MARC records simplify access, Gale Pages improve resource discovery, and promotional and training materials make it easy to reach new learners.</p> </div> <div class = "col-md-5 col-lg-4 px-4"> <label class = "d-none d-lg-block text-white mb-1">Log in:</label> <form action = "" method = "get"> <div class = "input-group"> <label for = "loc" class = "d-none">Loc</label> <input name = "loc" id = "loc" type="text" class="form-control home-input input-lg py-1 rounded" placeholder="Enter Your Location ID" aria-label = "Enter Your Location ID" autofocus> <button class="btn btn-orange px-3 py-1" type = "submit" aria-label="Enter" ><i class = "bi bi-arrow-right-circle fs-5"></i></button> </div>  <a class = "hero-menu-link my-2 btn btn-primary btn-sm text-white" href = "/locid"><i class= "bi bi-search"></i> Find Your Location</a> </form> </div> </div> </div> <section class = "container-fluid bg-white"> <div class = "container pb-1 pt-3"> <div class="card py-3 border-0"> <div class = "row"> <div class = "col-xs-12 col-lg-4 d-none d-lg-block"> <a href = "/products" class = "text-white"> <img class="card-img-top border rounded" src="https://assets.gale.com/support/cards/home-products.png" alt="Laptop being viewed"> </a> </div> <div class = "col-xs-12 col-lg"> <h3 class = "card-header mt-0 mb-3 p-0 bg-white border-0"> <a href = "products" class = "h2 mt-0 mb-2 text-primary">Browse Products</a> </h3> <div class="card-body mb-4 p-0"> <p class="card-text">Save time when you鈥檙e implementing a new library solution—select your Gale product to access a one-stop shop of support materials. <a class = "text-decoration-underline" href = "/products/">View All Products <i class = "bi bi-chevron-right"></i></a></p> </div> <div class = "d-flex mb-4 small"> <div class = "me-3"> <a href = "/urls" class = "btn btn-secondary rounded-5"> <i class = "bi bi-link-45deg"></i> Direct Links </a> </div> <div class = "me-3"> <a href = "/icons" class = "btn btn-secondary rounded-5"> <i class = "bi bi-square"></i> Icons </a> </div> <div class = "me-3"> <a href = "/tlist" class = "btn btn-secondary rounded-5"> <i class = "bi bi-list"></i> Title Lists </a> </div> <div class = "me-3 d-none d-md-block"> <a href = "/marc" class = "btn btn-secondary rounded-5"> <i class = "bi bi-bookmark"></i> MaRC Records </a> </div> <div class = "me-3 d-none d-md-block"> <a href = "/vpats" class = "btn btn-secondary rounded-5"> <i class = "bi bi-eye"></i> VPats </a> </div> </div> </div> </div> </div> </div> </section> <section class = "container-fluid bg-magma"> <div class = "container py-4"> <h3 class = "h3 mb-4 text-primary">Explore Your Support Options</h3> <div class = "row row-cols-1 row-cols-md-3"> <div class = "col mb-3"> <a href = "/training" class = "card-link text-decoration-none"> <div class="card card-home h-100 p-3 border-0"> <img class="card-img-top" src="https://assets.gale.com/support/cards/home-training.png" alt="Training Materials"> <div class = "card-header px-0 bg-white border-0"> <h4 class = "mb-0 py-2 pb-1 text-dark">Training Center</h4> </div> <div class="card-body p-0"> <p class="card-text">Get started and build expertise—explore on-demand tools to take usage of Gale resources to the next level.</p> </div> </div> </a> </div> <div class = "col mb-3"> <a href = "/marketing" class = "card-link text-decoration-none"> <div class="card card-home h-100 p-3 border-0"> <img class="card-img-top" src="https://assets.gale.com/support/cards/home-marketing.png" alt=""> <div class = "card-header px-0 bg-white border-0"> <h4 class = "mb-0 py-2 pb-1 text-dark">Marketing Materials</h4> </div> <div class="card-body p-0"> <p class="card-text">Promote your Gale resource within your library, online, via social media and more.</p> </div> </div> </a> </div> <div class = "col mb-3"> <a href = "/technical" class = "card-link text-decoration-none"> <div class="card card-home h-100 p-3 border-0"> <img class="card-img-top" src="https://assets.gale.com/support/cards/home-technical.png" alt=""> <div class = "card-header px-0 bg-white border-0"> <h4 class = "mb-0 py-2 pb-1 text-dark">Technical Support</h4> </div> <div class="card-body p-0"> <p class="card-text">Unlock your library's true potential and streamline your services like never before with our innovative solutions and personalized support.</p> </div> </div> </a> </div> </div> </div> </section> <section class = "container-fluid"> <div class = "container pb-4"> <div class = "row g-5"> <div class = "col-xs-12 col-lg mb-4"> <h3 class = "h4 pt-4 pb-3 text-primary"> Most Viewed Material This Week </h3> <nav id = "page-tabs" class="nav nav-tabs d-none d-lg-flex" role="tablist"> <btn class="nav-link bg-light border-bottom active border me-3" data-bs-toggle="tab" data-bs-target="#featured-all" role="tab" aria-controls="general" aria-selected="true">All Documents</btn> <btn class="nav-link bg-light border-bottom me-3 border" data-bs-toggle="tab" 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text-primary fs-4" href = "/doc/sushi" data-id = "sushi" data-name = "SUSHI Usage Reports" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-2-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/galetools-video1" data-id = "galetools-video1" data-name = "Gale Tools - Cite" aria-label="Gale Tools - Cite"> Gale Tools - Cite </a> </td> <td class = "td-sm"> <a class = "gtm-doc bi bi-arrow-right-circle text-primary fs-4" href = "/doc/galetools-video1" data-id = "galetools-video1" data-name = "Gale Tools - Cite" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-3-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/galetools-video6" data-id = "galetools-video6" data-name = "Gale Tools - Topic Finder" aria-label="Gale Tools - Topic Finder"> Gale Tools - Topic Finder </a> </td> <td class = "td-sm"> <a class = "gtm-doc bi bi-arrow-right-circle text-primary fs-4" href = "/doc/galetools-video6" data-id = "galetools-video6" data-name = "Gale Tools - Topic Finder" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> <td class = "text-primary h5 td-sm"> <i class = "fs-4 bi bi-4-circle"></i> </td> <td style = "width:80%;"> <a class = "gtm-doc text-primary" href = "/doc/ovic-video1" data-id = "ovic-video1" data-name = "Gale In Context&colon; Opposing Viewpoints - Topic Pages" aria-label="Gale In Context&colon; Opposing Viewpoints - Topic Pages"> Gale In Context&colon; Opposing Viewpoints - Topic Pages </a> </td> <td class = "td-sm"> <a class = "gtm-doc bi bi-arrow-right-circle text-primary fs-4" href = "/doc/ovic-video1" data-id = "ovic-video1" data-name = "Gale In Context&colon; Opposing Viewpoints - Topic Pages" aria-label = "view" title = "view"></a> </td> </tr> <tr class = "align-middle"> 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$(this).val(); } }); var filterupdated = ""; $(".js-filter-updated").each(function() { if ($(this).is(":checked")) { filterupdated = $(this).val(); } }); // PARENT TAG var filterowner = ""; $(".js-filter-owner").each(function() { if ($(this).is(":checked")) { filterowner = $(this).val(); } }); // MARKET TAG var filtermarket = ""; $(".js-filter-market").each(function() { if ($(this).is(":checked")) { filtermarket = $(this).val(); } }); // GET SEARCH var filter = $(".js-filter").val(); filter = filter.toLowerCase(); filter = filter.replace(/ /g, "_"); filter = filter.replace(/&/g, "_"); // NOW WE DO OUR FILTERING // SHOW ALL $(".js-filter-item").removeClass("d-none"); // 1) assigned filter if (assigned === 1) { $(".js-filter-item").not( "[data-assigned='assigned']").addClass("d-none"); } // 2) filter to only show the cats selected // go through each item that's still not hidden. hide it, then show it if it's in any class if (cats.length > 0) { $(".js-filter-item").each(function() { if ($(this).hasClass("d-none")) { } else { // THEY WEREN'T HIDDEN, SO NOW WE CAN CHECK IF THEY HAVE THIS CAT $(this).addClass("d-none"); for (i=0;i<cats.length;i++) { cat = cats[i]; // THIS IS KIND OF UGLY - BUT IT CHECKS ALL POSSIBLE CATEGORIES if ($(this).attr("data-cat") == cat || $(this).attr("data-family") == cat || $(this).attr("data-phase") == cat || $(this).attr("data-invoice") == cat || $(this).attr("data-date") == cat) { $(this).removeClass("d-none"); } // MARKETS if (this.hasAttribute("data-markets")) { if ($(this).attr("data-markets").includes(cat)) { $(this).removeClass("d-none"); } } } } }); // $(this).attr("data-markets").includes(cat) //$(".js-filter-item").not( "[data-cat" + cats + "]").addClass("d-none"); } // MARC OPTIONS // NEW TAG if (filternew != "") { $(".js-filter-item").not( "[data-new=" + filternew + "]").addClass("d-none"); } if (filterupdated != "") { $(".js-filter-item").not( "[data-updated=" + filterupdated + "]").addClass("d-none"); } // PARENT (consortium) OPTION if (filterowner != "") { $(".js-filter-item").not( "[data-owner=" + filterowner + "]").addClass("d-none"); } // 3) filter search if (filter != "") { $(".js-filter-item").not( "[data-item*=" + filter + "]").addClass("d-none"); } // GROUP HEADER HIDE (ON THEME PAGE ONLY) $(".js-group-header").addClass("d-none"); if (filter === "" && cat.length === 0 && filternew === "" && filterupdated === "") { $(".js-group-header").removeClass("d-none"); } } /* --------------------------------- MARC RECORDS ----------------------------------*/ // INITIATE VALUES var folder = ""; // assets folder (type of marc record) var counter = 0; // # of titles selected var arr_ids = []; // list of titles selected; var message = ""; // message response // DISPLAY INITIAL COUNTER $("#js-marc-counter").html(counter); // (checkbox) SELECT / DESELECT ALL TITLES $(".js-marc-pickall").on("click",function() { $('.js-marc-check:visible').not(this).prop('checked', this.checked); marc_prep(); }); // (checkbox) SELECT / DESELECT ONE TITLE $('.js-marc-check').on('change',marc_prep); // RESET MARC CHECKBOXES AND DOWNLOAD BUTTON function marc_reset() { // uncheck all checks $("input:checkbox").each(function() { this.checked = false; }); // disable andn set counter to 0 $("#js-marc-merge").prop('disabled', true); $("#js-marc-counter").html(0); } // (checkbox) GET ALL SELECTED TITLES. CHANGE COUNTER AND ID LIST function marc_prep() { // reset counter counter = 0; arr_ids = []; $('input:checkbox:checked:not(.js-marc-pickall)').each(function () { arr_ids.push($(this).val); // add to id array counter++; // add to counter }); // TOGGLE SUBMIT BUTTON if (counter > 0) { $("#js-marc-merge").prop('disabled', false); } else { $("#js-marc-merge").prop('disabled', true); } // SHOW NEW COUNTER $("#js-marc-counter").html(counter); }; // MERGE TITLES $("#js-marc-merge").click(function() { var button = $(this); var folder = $(this).attr("data-folder"); button.html("Merging Records <i class = 'my-auto spinner-border spinner-border-sm text-white'></i>"); var records = $("#form-marc").serialize(); var url_merge = "/marc/actions/merge.php?folder=" + folder; $.post(url_merge, records, function(data) { console.log(data); if (data == "success") { button.removeClass("btn-secondary"); button.addClass("btn-green"); button.html("Merge Completed"); } // EXPORT THE DATA TO FILE var url2 = "/marc/actions/export.php"; location.href = url2; }); }); // CUSTOMIZE ONE RECORD $(".js-marc-one").click(function() { var button = $(this); button.removeClass("bi-cloud-arrow-down"); button.html("<i class = 'text-primary spinner-border spinner-border-sm'></i>"); var record = $(this).attr("data-record"); var folder = $(this).attr("data-folder"); var url = "/marc/actions/merge.php?folder=" + folder + "&record=" + record; $.post(url, function(data) { if (data == "success") { button.removeClass("btn-secondary"); button.html("<i class = 'bi bi-cloud-check-fill'></i>"); } // EXPORT THE DATA TO FILE var url2 = "/marc/actions/export.php"; location.href = url2; }); }); // EXPORT BUTTON $(".js-export").click(function() { $(this).removeClass("btn-secondary"); $(this).addClass("btn-green"); var url = "/actions/export.php"; location.href = url; $(this).html("Export Complete"); }); // EXPORT BUTTON $(".js-export2").click(function() { $(this).removeClass("btn-maroon"); $(this).addClass("btn-green"); var url = "/actions/export2.php"; location.href = url; $(this).html("Export Complete"); }); /* WIDGETS */ // COPY HTML // we get the HTML of the widget one CLICK at a time $(".js-widget-tab-html").click(function() { // GET THE ID AND DIVS WE WILL COPY THE HTML TO var id = $(this).attr("data-id"); var copyDiv = "#js-copy-" + id; var viewDiv = "#js-view-" + id; // GET THE HTML var url = $(this).attr("data-link"); url = url+"&from=galepages"; url = encodeURI(url); $.get(url, function(data) { data_view = "<textarea disabled class = 'widget'>" + data + "</textarea>"; // NOW ADD DATA TO THE DOM $(copyDiv).attr("data-clipboard-text",data); $(viewDiv).html(data_view); }); }); }); </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-45644640-1"></script> <script> //window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-45644640-1'); gtag('config', 'G-4EN4GYMTDV'); </script> <div class="modal fade container" id="myModal"> <div class="modal-dialog"> <div class="modal-content">  </div> </div> </div> </body> </html>

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