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.entry-author-profile{padding-left:0px;}#comments .comment-meta{margin-left:0px;}.loop-entry.type-post h2.entry-title{font-style:normal;font-weight:700;font-size:1.5em;font-family:var(--global-heading-font-family, inherit);color:var(--global-palette4);}.wp-site-blocks .servicio-title h1{font-style:normal;font-size:3em;line-height:1;color:var(--global-palette9);}@media all and (max-width: 767px){.wp-site-blocks .servicio-title h1{font-size:1.5em;}}.servicio-title .kadence-breadcrumbs{color:var(--global-palette9);}.servicio-title .kadence-breadcrumbs a:hover{color:#d7fa53;}.servicio-hero-section .entry-hero-container-inner{background-color:var(--global-palette2);background-image:url('https://cintel.co/wp-content/uploads/2023/12/techy-background.png');background-repeat:no-repeat;background-position:center;background-size:cover;}.servicio-hero-section .hero-section-overlay{background:rgba(25,33,91,0.5);} /* Kadence Header CSS */ @media all and (max-width: 1024px){.mobile-transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.kadence-scrollbar-fixer.mobile-transparent-header #masthead{right:var(--scrollbar-offset,0);}.mobile-transparent-header #masthead, .mobile-transparent-header .site-top-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-main-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}.site-header-row-tablet-layout-fullwidth, .site-header-row-tablet-layout-standard{padding:0px;}}@media all and (min-width: 1025px){.transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.transparent-header.kadence-scrollbar-fixer #masthead{right:var(--scrollbar-offset,0);}.transparent-header #masthead, .transparent-header .site-top-header-wrap .site-header-row-container-inner, .transparent-header .site-main-header-wrap .site-header-row-container-inner, .transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}}.site-branding a.brand img{max-width:180px;}.site-branding a.brand img.svg-logo-image{width:180px;}@media all and (max-width: 1024px){.site-branding a.brand img{max-width:150px;}.site-branding a.brand img.svg-logo-image{width:150px;}}@media all and (max-width: 767px){.site-branding a.brand img{max-width:120px;}.site-branding a.brand img.svg-logo-image{width:120px;}}.site-branding{padding:0px 0px 0px 0px;}#masthead, #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start):not(.site-header-row-container):not(.site-main-header-wrap), #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start) > .site-header-row-container-inner{background:#ffffff;}.site-main-header-wrap .site-header-row-container-inner{background:var(--global-palette9);}.site-main-header-inner-wrap{min-height:80px;}.transparent-header #masthead .site-main-header-wrap .site-header-row-container-inner{background:var(--global-palette9);}.site-top-header-wrap .site-header-row-container-inner{background:var(--global-palette2);}.site-top-header-inner-wrap{min-height:0px;}.site-top-header-wrap .site-header-row-container-inner>.site-container{padding:1rem 1.25rem 1rem 1.25rem;}.transparent-header #masthead .site-top-header-wrap .site-header-row-container-inner{background:var(--global-palette2);}.transparent-header #wrapper #masthead{background:linear-gradient(180deg,var(--global-palette2,#19215b) 58%,rgba(25,33,91,0) 58%);}.header-navigation[class*="header-navigation-style-underline"] .header-menu-container.primary-menu-container>ul>li>a:after{width:calc( 100% - 1.2em);}.main-navigation .primary-menu-container > ul > li.menu-item > a{padding-left:calc(1.2em / 2);padding-right:calc(1.2em / 2);color:var(--global-palette3);}.main-navigation .primary-menu-container > ul > li.menu-item .dropdown-nav-special-toggle{right:calc(1.2em / 2);}.main-navigation .primary-menu-container > ul li.menu-item > a{font-style:normal;font-weight:700;font-size:1em;line-height:1;font-family:var(--global-primary-nav-font-family);}.main-navigation .primary-menu-container > ul > li.menu-item > a:hover{color:var(--global-palette-highlight);} .header-navigation[class*="header-navigation-style-underline"] .header-menu-container.primary-menu-container>ul>li.current-menu-ancestor>a:after, .header-navigation[class*="header-navigation-style-underline"] .header-menu-container.primary-menu-container>ul>li.current-page-parent>a:after, .header-navigation[class*="header-navigation-style-underline"] .header-menu-container.primary-menu-container>ul>li.current-product-ancestor>a:after {transform:scale(1, 1) translate(50%, 0);} .main-navigation .primary-menu-container > ul > li.menu-item.current-menu-item > a, .main-navigation .primary-menu-container > ul > li.menu-item.current-menu-ancestor > a, .main-navigation .primary-menu-container > ul > li.menu-item.current-page-parent > a, .main-navigation .primary-menu-container > ul > li.menu-item.current-product-ancestor > a {color:var(--global-palette3);}.header-navigation .header-menu-container ul ul.sub-menu, .header-navigation .header-menu-container ul ul.submenu{background:var(--global-palette9);box-shadow:0px 2px 13px 0px rgba(0,0,0,0.1);}.header-navigation .header-menu-container ul ul li.menu-item, .header-menu-container ul.menu > li.kadence-menu-mega-enabled > ul > li.menu-item > a{border-bottom:1px solid rgba(255,255,255,0.1);}.header-navigation .header-menu-container ul ul li.menu-item > a{width:300px;padding-top:1em;padding-bottom:1em;color:var(--global-palette6);font-style:normal;font-size:12px;}.header-navigation .header-menu-container ul ul li.menu-item > a:hover{color:var(--global-palette2);background:var(--global-palette1);}.header-navigation .header-menu-container ul ul li.menu-item.current-menu-item > a{color:var(--global-palette2);background:var(--global-palette8);}.mobile-toggle-open-container .menu-toggle-open, .mobile-toggle-open-container .menu-toggle-open:focus{color:var(--global-palette5);padding:0.4em 0.6em 0.4em 0.6em;font-size:14px;}.mobile-toggle-open-container .menu-toggle-open.menu-toggle-style-bordered{border:1px solid currentColor;}.mobile-toggle-open-container .menu-toggle-open .menu-toggle-icon{font-size:20px;}.mobile-toggle-open-container .menu-toggle-open:hover, .mobile-toggle-open-container .menu-toggle-open:focus-visible{color:var(--global-palette-highlight);}.mobile-navigation ul li{font-style:normal;font-weight:500;font-size:1em;font-family:Gotham, Arial Bold;}.mobile-navigation ul li a{padding-top:1em;padding-bottom:1em;}.mobile-navigation ul li > a, .mobile-navigation ul li.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette8);}.mobile-navigation ul li > a:hover, .mobile-navigation ul li.menu-item-has-children > .drawer-nav-drop-wrap:hover{color:var(--global-palette1);}.mobile-navigation ul li.current-menu-item > a, .mobile-navigation ul li.current-menu-item.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette1);}.mobile-navigation ul li.menu-item-has-children .drawer-nav-drop-wrap, .mobile-navigation ul li:not(.menu-item-has-children) a{border-bottom:1px solid rgba(255,255,255,0.1);}.mobile-navigation:not(.drawer-navigation-parent-toggle-true) ul li.menu-item-has-children .drawer-nav-drop-wrap button{border-left:1px solid rgba(255,255,255,0.1);}#mobile-drawer .drawer-inner, #mobile-drawer.popup-drawer-layout-fullwidth.popup-drawer-animation-slice .pop-portion-bg, #mobile-drawer.popup-drawer-layout-fullwidth.popup-drawer-animation-slice.pop-animated.show-drawer .drawer-inner{background:var(--global-palette2);}#mobile-drawer .drawer-header .drawer-toggle{padding:0.6em 0.15em 0.6em 0.15em;font-size:24px;}#main-header .header-button{border:2px none transparent;box-shadow:0px 0px 0px -7px rgba(0,0,0,0);}#main-header .header-button:hover{box-shadow:0px 15px 25px -7px rgba(0,0,0,0.1);}.header-social-wrap .header-social-inner-wrap{font-size:1.2em;gap:0em;}.header-social-wrap .header-social-inner-wrap .social-button{color:var(--global-palette9);background:var(--global-palette2);border:2px none transparent;border-radius:0px;}.header-social-wrap .header-social-inner-wrap .social-button:hover{color:#d7fa53;background:var(--global-palette2);}.search-toggle-open-container .search-toggle-open{color:var(--global-palette5);}.search-toggle-open-container .search-toggle-open.search-toggle-style-bordered{border:1px solid currentColor;}.search-toggle-open-container .search-toggle-open .search-toggle-icon{font-size:1.2em;}.search-toggle-open-container .search-toggle-open:hover, .search-toggle-open-container .search-toggle-open:focus{color:var(--global-palette-highlight);}#search-drawer .drawer-inner .drawer-content form input.search-field, #search-drawer .drawer-inner .drawer-content form .kadence-search-icon-wrap, #search-drawer .drawer-header{color:var(--global-palette9);}#search-drawer .drawer-inner .drawer-content form input.search-field:focus, #search-drawer .drawer-inner .drawer-content form input.search-submit:hover ~ .kadence-search-icon-wrap, #search-drawer .drawer-inner .drawer-content form button[type="submit"]:hover ~ .kadence-search-icon-wrap{color:var(--global-palette1);}#search-drawer .drawer-inner{background:var(--global-palette2);}.mobile-header-button-wrap .mobile-header-button-inner-wrap .mobile-header-button{margin:15px 0px 0px 0px;border:2px none transparent;box-shadow:0px 0px 0px -7px rgba(0,0,0,0);}.mobile-header-button-wrap .mobile-header-button-inner-wrap .mobile-header-button:hover{box-shadow:0px 15px 25px -7px rgba(0,0,0,0.1);} /* Kadence Footer CSS */ .site-middle-footer-wrap .site-footer-row-container-inner{background:var(--global-palette2);font-style:normal;color:var(--global-palette9);}.site-footer .site-middle-footer-wrap a:where(:not(.button):not(.wp-block-button__link):not(.wp-element-button)){color:var(--global-palette9);}.site-footer .site-middle-footer-wrap a:where(:not(.button):not(.wp-block-button__link):not(.wp-element-button)):hover{color:#d7fa53;}.site-middle-footer-inner-wrap{padding-top:90px;padding-bottom:90px;grid-column-gap:30px;grid-row-gap:30px;}.site-middle-footer-inner-wrap .widget{margin-bottom:0px;}.site-middle-footer-inner-wrap .widget-area .widget-title{font-style:normal;color:var(--global-palette9);}.site-middle-footer-inner-wrap .site-footer-section:not(:last-child):after{right:calc(-30px / 2);}.site-top-footer-wrap .site-footer-row-container-inner{background:linear-gradient(180deg,var(--global-palette8,#F7F7F7) 50%,var(--global-palette2,#19215b) 50%);}.site-top-footer-inner-wrap{padding-top:0px;padding-bottom:0px;grid-column-gap:0px;grid-row-gap:0px;}.site-top-footer-inner-wrap .widget{margin-bottom:0px;}.site-top-footer-inner-wrap 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.kt-inside-inner-col{flex-direction:column;}.kadence-column0892a9-d6 > .kt-inside-inner-col > .aligncenter{width:100%;}@media all and (max-width: 1024px){.kadence-column0892a9-d6 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column0892a9-d6 > .kt-inside-inner-col{flex-direction:column;}}.wp-block-kadence-advancedheading.kt-adv-heading44dbbd-f9, .wp-block-kadence-advancedheading.kt-adv-heading44dbbd-f9[data-kb-block="kb-adv-heading44dbbd-f9"]{text-align:left;}.wp-block-kadence-advancedheading.kt-adv-heading44dbbd-f9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading44dbbd-f9[data-kb-block="kb-adv-heading44dbbd-f9"] mark.kt-highlight{-webkit-box-decoration-break:clone;box-decoration-break:clone;}.kadence-columnf1f04b-35 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-columnf1f04b-35 > .kt-inside-inner-col{flex-direction:column;}.kadence-columnf1f04b-35 > .kt-inside-inner-col > .aligncenter{width:100%;}@media all and (max-width: 1024px){.kadence-columnf1f04b-35 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-columnf1f04b-35 > .kt-inside-inner-col{flex-direction:column;}}.wp-block-kadence-advancedheading.kt-adv-heading01b5c7-2b, .wp-block-kadence-advancedheading.kt-adv-heading01b5c7-2b[data-kb-block="kb-adv-heading01b5c7-2b"]{display:block;text-align:left;font-weight:700;font-family:Helvetica, Helvetica, Arial;}.wp-block-kadence-advancedheading.kt-adv-heading01b5c7-2b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading01b5c7-2b[data-kb-block="kb-adv-heading01b5c7-2b"] mark.kt-highlight{-webkit-box-decoration-break:clone;box-decoration-break:clone;}.wp-block-kadence-advancedbtn.kb-btns5f002f-55{justify-content:flex-start;}ul.menu .wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button{color:var(--global-palette9, #ffffff);background:var(--global-palette3, #1A202C);border-top:2px solid var(--global-palette3, #1A202C);border-right:2px solid var(--global-palette3, #1A202C);border-bottom:2px solid var(--global-palette3, #1A202C);border-left:2px solid var(--global-palette3, #1A202C);margin-top:var(--global-kb-spacing-sm, 1.5rem);}.wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button:focus{color:var(--global-palette3, #1A202C);background:var(--global-palette9, #ffffff);border-top:2px solid var(--global-palette9, #ffffff);border-right:2px solid var(--global-palette9, #ffffff);border-bottom:2px solid var(--global-palette9, #ffffff);border-left:2px solid var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button{border-top:2px solid var(--global-palette3, #1A202C);border-right:2px solid var(--global-palette3, #1A202C);border-bottom:2px solid var(--global-palette3, #1A202C);border-left:2px solid var(--global-palette3, #1A202C);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button:focus{border-top:2px solid var(--global-palette9, #ffffff);border-right:2px solid var(--global-palette9, #ffffff);border-bottom:2px solid var(--global-palette9, #ffffff);border-left:2px solid var(--global-palette9, #ffffff);}}@media all and (max-width: 1024px){.kb-btnaa082a-4b.kb-button .kb-svg-icon-wrap{display:block;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button{border-top:2px solid var(--global-palette3, #1A202C);border-right:2px solid var(--global-palette3, #1A202C);border-bottom:2px solid var(--global-palette3, #1A202C);border-left:2px solid var(--global-palette3, #1A202C);}.wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btnaa082a-4b.kb-button:focus{border-top:2px solid var(--global-palette9, #ffffff);border-right:2px solid var(--global-palette9, #ffffff);border-bottom:2px solid var(--global-palette9, #ffffff);border-left:2px solid var(--global-palette9, #ffffff);}}.kb-row-layout-id18544_d7f323-d6 > .kt-row-column-wrap{max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xl, 4rem);padding-bottom:var(--global-kb-spacing-xl, 4rem);}.kb-row-layout-id18544_d7f323-d6 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id18544_d7f323-d6 > .kt-row-column-wrap{grid-template-columns:repeat(4, minmax(0, 1fr));}.kb-row-layout-id18544_d7f323-d6 ,.kb-row-layout-id18544_d7f323-d6 h1,.kb-row-layout-id18544_d7f323-d6 h2,.kb-row-layout-id18544_d7f323-d6 h3,.kb-row-layout-id18544_d7f323-d6 h4,.kb-row-layout-id18544_d7f323-d6 h5,.kb-row-layout-id18544_d7f323-d6 h6{color:var(--global-palette8, #F7FAFC);}.kb-row-layout-id18544_d7f323-d6 a{color:var(--global-palette9, #ffffff);}.kb-row-layout-id18544_d7f323-d6 a:hover{color:#d7fa53;}@media all and (max-width: 1024px){.kb-row-layout-id18544_d7f323-d6 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id18544_d7f323-d6 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id18544_d7f323-d6 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id18544_d7f323-d6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kadence-column18544_e4eaf4-87 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column18544_e4eaf4-87 > .kt-inside-inner-col{flex-direction:column;}.kadence-column18544_e4eaf4-87 > .kt-inside-inner-col > .aligncenter{width:100%;}@media all and (max-width: 1024px){.kadence-column18544_e4eaf4-87 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column18544_e4eaf4-87 > .kt-inside-inner-col{flex-direction:column;}}.wp-block-kadence-image.kb-image18544_e3691d-ad:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-top:0px;margin-bottom:var(--global-kb-spacing-lg, 3rem);}.kb-image18544_e3691d-ad.kb-image-is-ratio-size, .kb-image18544_e3691d-ad .kb-image-is-ratio-size{max-width:210px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image18544_e3691d-ad.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image18544_e3691d-ad .kb-image-is-ratio-size{align-self:unset;}.kb-image18544_e3691d-ad{max-width:210px;}.image-is-svg.kb-image18544_e3691d-ad{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image18544_e3691d-ad img{width:100%;}.kb-image18544_e3691d-ad:not(.kb-image-is-ratio-size) .kb-img, .kb-image18544_e3691d-ad.kb-image-is-ratio-size{padding-top:0px;}.kb-image18544_e3691d-ad .kb-image-has-overlay:after{opacity:0.3;}.wp-block-kadence-iconlist.kt-svg-icon-list-items18544_2585a8-ba:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items18544_2585a8-ba ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items18544_2585a8-ba ul.kt-svg-icon-list{grid-row-gap:15px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items18544_2585a8-ba .kb-svg-icon-wrap{color:var(--global-palette1, #3182CE);}.wp-block-kadence-iconlist.kt-svg-icon-list-items18544_2585a8-ba ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:15px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items18544_2585a8-ba .wp-block-kadence-listitem a{text-decoration:none;}.kadence-column18544_bae944-db > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column18544_bae944-db > .kt-inside-inner-col{flex-direction:column;}.kadence-column18544_bae944-db > .kt-inside-inner-col > .aligncenter{width:100%;}@media all and (max-width: 1024px){.kadence-column18544_bae944-db > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column18544_bae944-db > .kt-inside-inner-col{flex-direction:column;}}.wp-block-kadence-advancedheading.kt-adv-heading18544_149f81-4a, .wp-block-kadence-advancedheading.kt-adv-heading18544_149f81-4a[data-kb-block="kb-adv-heading18544_149f81-4a"]{margin-bottom:0px;}.wp-block-kadence-advancedheading.kt-adv-heading18544_149f81-4a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading18544_149f81-4a[data-kb-block="kb-adv-heading18544_149f81-4a"] mark.kt-highlight{-webkit-box-decoration-break:clone;box-decoration-break:clone;}.wp-block-kadence-spacer.kt-block-spacer-18544_5e5b6c-f2 .kt-divider{border-top-width:2px;border-top-color:var(--global-palette1, #3182CE);width:20%;}.kadence-column18544_812472-3b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column18544_812472-3b > .kt-inside-inner-col{flex-direction:column;}.kadence-column18544_812472-3b > .kt-inside-inner-col > .aligncenter{width:100%;}@media all and (max-width: 1024px){.kadence-column18544_812472-3b > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column18544_812472-3b > .kt-inside-inner-col{flex-direction:column;}}.wp-block-kadence-advancedheading.kt-adv-heading18544_297242-6f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading18544_297242-6f[data-kb-block="kb-adv-heading18544_297242-6f"] mark.kt-highlight{-webkit-box-decoration-break:clone;box-decoration-break:clone;}.wp-block-kadence-spacer.kt-block-spacer-2c07e7-44 .kt-divider{border-top-width:2px;border-top-color:var(--global-palette1, #3182CE);width:20%;}.kadence-column18544_aa3f32-1e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column18544_aa3f32-1e > .kt-inside-inner-col{flex-direction:column;}.kadence-column18544_aa3f32-1e > .kt-inside-inner-col > .aligncenter{width:100%;}@media all and (max-width: 1024px){.kadence-column18544_aa3f32-1e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column18544_aa3f32-1e > .kt-inside-inner-col{flex-direction:column;}}.wp-block-kadence-advancedheading.kt-adv-heading18544_0055b2-4f, .wp-block-kadence-advancedheading.kt-adv-heading18544_0055b2-4f[data-kb-block="kb-adv-heading18544_0055b2-4f"]{margin-bottom:0px;}.wp-block-kadence-advancedheading.kt-adv-heading18544_0055b2-4f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading18544_0055b2-4f[data-kb-block="kb-adv-heading18544_0055b2-4f"] mark.kt-highlight{-webkit-box-decoration-break:clone;box-decoration-break:clone;}.wp-block-kadence-spacer.kt-block-spacer-18544_68b651-f7 .kt-divider{border-top-width:2px;border-top-color:var(--global-palette1, #3182CE);width:20%;}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field{margin-bottom:0px;}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field{padding-right:0px;padding-left:0px;}.kadence-form-ae71cd-cc .kb-form{margin-right:-0px;margin-left:-0px;}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-text-style-field, .kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-select-style-field{color:var(--global-palette1, #3182CE);border-radius:0px;font-size:16px;border-width:1px 1px 1px 1px;background:var(--global-palette2, #2B6CB0);border-color:var(--global-palette1, #3182CE);}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-text-style-field:focus, .kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-select-style-field:focus{color:var(--global-palette6, #718096);border-color:#d7fa53;background:var(--global-palette9, #ffffff);}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-text-style-field{padding-top:16px;padding-right:22px;padding-bottom:16px;padding-left:22px;}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field > label{color:var(--global-palette8, #F7FAFC);}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-forms-submit{color:var(--global-palette2, #2B6CB0);border-radius:0px;background:var(--global-palette1, #3182CE);border-color:var(--global-palette1, #3182CE);}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-forms-submit:hover, .kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-forms-submit:focus {color:var(--global-palette3, #1A202C);border-color:#d7fa53;background:#d7fa53;}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-forms-submit{padding-top:14px;padding-right:0px;padding-bottom:13px;padding-left:0px;}.kadence-form-ae71cd-cc .kb-form .kadence-blocks-form-field .kb-forms-submit{font-size:18px;}.kadence-form-ae71cd-cc .kadence-blocks-form-success{color:#d7fa53;}.kadence-form-ae71cd-cc .kadence-blocks-form-warning{color:#ff0000;}.kb-form input.kadence-blocks-field.verify{opacity:0.0;position:absolute;top:0.0;left:0.0;width:0.0;height:0.0;z-index:-1;}.wp-block-kadence-spacer.kt-block-spacer-18544_093c92-1d .kt-block-spacer{height:15px;}.wp-block-kadence-spacer.kt-block-spacer-18544_093c92-1d .kt-divider{border-top-color:var(--global-palette7, #EDF2F7);width:100%;}.wp-block-kadence-icon.kt-svg-icons18544_1ed970-cc{justify-content:flex-start;gap:var(--global-kb-gap-sm, 1rem);}.kt-svg-item-18544_58b0b3-9f .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-18544_58b0b3-9f .kb-svg-icon-wrap{color:var(--global-palette8, #F7FAFC);font-size:20px;}.kt-svg-item-18544_58b0b3-9f:hover .kb-svg-icon-wrap{color:#d7fa53;}.kt-svg-item-18544_dd81f2-7a .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-18544_dd81f2-7a .kb-svg-icon-wrap{color:var(--global-palette8, #F7FAFC);font-size:20px;}.kt-svg-item-18544_dd81f2-7a:hover .kb-svg-icon-wrap{color:#d7fa53;}.kt-svg-item-18544_2513a5-d1 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-18544_2513a5-d1 .kb-svg-icon-wrap{color:var(--global-palette8, #F7FAFC);font-size:20px;}.kt-svg-item-18544_2513a5-d1:hover .kb-svg-icon-wrap{color:#d7fa53;}.kt-svg-item-18544_357c9a-5c .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-18544_357c9a-5c .kb-svg-icon-wrap{color:var(--global-palette8, #F7FAFC);font-size:20px;}.kt-svg-item-18544_357c9a-5c:hover .kb-svg-icon-wrap{color:#d7fa53;}.kt-svg-item-18544_28c243-40 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-18544_28c243-40 .kb-svg-icon-wrap{color:var(--global-palette8, #F7FAFC);font-size:20px;}.kt-svg-item-18544_28c243-40:hover .kb-svg-icon-wrap{color:#d7fa53;}.kb-row-layout-id18544_8dfc9e-22 > .kt-row-column-wrap{max-width:var( --global-content-width, 1290px 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class="hero-container site-container"> <header class="entry-header servicio-title title-align-inherit title-tablet-align-inherit title-mobile-align-inherit"> <h1 class="entry-title">Intelligent PQRS Management</h1><div class="kadence-breadcrumbs rankmath-bc-wrap"><nav aria-label="breadcrumbs" class="rank-math-breadcrumb"><p><a href="https://cintel.co">Inicio</a><span class="separator"> &rsaquo; </span><span class="last">Intelligent PQRS Management</span></p></nav></div> </header> </div> </div> </section> <div id="primary" class="content-area"> <div class="content-container site-container"> <main id="main" class="site-main" role="main"> <div class="woocommerce kadence-woo-messages-none-woo-pages woocommerce-notices-wrapper"></div> <div class="content-wrap"> <div class="post-thumbnail article-post-thumbnail kadence-thumbnail-position-above kadence-thumbnail-ratio-1-2"> <div class="post-thumbnail-inner"> <img width="1920" height="1004" src="https://cintel.co/wp-content/uploads/2023/11/gestion-inteligente-pqrs.jpg" class="post-top-featured wp-post-image" alt="" decoding="async" fetchpriority="high" srcset="https://cintel.co/wp-content/uploads/2023/11/gestion-inteligente-pqrs.jpg 1920w, https://cintel.co/wp-content/uploads/2023/11/gestion-inteligente-pqrs-600x314.jpg 600w, https://cintel.co/wp-content/uploads/2023/11/gestion-inteligente-pqrs-300x157.jpg 300w, https://cintel.co/wp-content/uploads/2023/11/gestion-inteligente-pqrs-1024x535.jpg 1024w, https://cintel.co/wp-content/uploads/2023/11/gestion-inteligente-pqrs-768x402.jpg 768w, https://cintel.co/wp-content/uploads/2023/11/gestion-inteligente-pqrs-1536x803.jpg 1536w" sizes="(max-width: 1920px) 100vw, 1920px" /> </div> </div> <article id="post-17818" class="entry content-bg single-entry post-17818 servicio type-servicio status-publish has-post-thumbnail hentry linea_de_accion-innovation"> <div class="entry-content-wrap"> <div class="entry-content single-content"> <p>Intelligent PQRS Management is a solution that combines the potential of robotic process automation (RPA), optical character recognition (OCR) and generative artificial intelligence (Gen AI) to extract key information from requests, complaints, claims and suggestions made by Customers to Organizations and sends it to an advanced language model (LLM) trained to generate a concise summary and obtain specific relevant data from the text. The solution is designed so that the response to the PQRS can be delivered to the User in different formats (.txt, .docx or .xlsx) according to the Client’s needs and preferences.</p><p>This solution automates reading and summarizing tasks, which improves efficiency and accuracy in obtaining key data from different documents and text sources. In this way, customers will get a personalized and fast user experience.</p><p><strong>The main benefits of PQRS Management with Gen AI are framed within the following characteristics:</strong></p><div class="wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items17818_4b0805-d1 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop"><ul class="kt-svg-icon-list"><li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_033726-a1"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Improved response times.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_2141ff-e0"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Increased customer satisfaction and loyalty, which results in the generation of new revenues.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_053f46-c2"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Reduction in costs and improvement in the profitability of the Organizations.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_ed98e5-82"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Improved operational efficiency, allowing employees to focus on more strategic tasks.</span></li></ul></div><div class="wp-block-kadence-spacer aligncenter kt-block-spacer-17818_4ef66b-0c"><div class="kt-block-spacer kt-block-spacer-halign-center"><hr class="kt-divider"/></div></div><h2 class="kt-adv-heading17818_620b13-62 wp-block-kadence-advancedheading" data-kb-block="kb-adv-heading17818_620b13-62">¿Por qué trabajar con CINTEL? </h2><p>With our Intelligent PQRS Management solution, Organizations will be able to:</p><div class="wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items17818_cae69f-aa kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop"><ul class="kt-svg-icon-list"><li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_bf8458-56"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Implement Gen AI for handling PQRS to understand their content and generate personalized responses that are relevant to the Customer.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_ab68ad-95"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Automatically process requests and efficiently classify their nature.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_21d332-5e"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Use generative algorithms for efficient resource allocation and case tracking.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_d2b62a-10"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Perform sentiment analysis to identify patterns and trends in customer satisfaction.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_491fc0-0a"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Automate PQRS responses with Gen AI-based chatbots.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_433896-12"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Predict trends in PQRS for a proactive customer service.</span></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-17818_641928-bc"><span class="kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z"/></svg></span><span class="kt-svg-icon-list-text">Personalize solutions to PQRS to offer a better experience to the User, through the discovery of answers that connect with each Customer.</span></li></ul></div><div class="wp-block-kadence-spacer aligncenter kt-block-spacer-17818_ffb272-a6"><div class="kt-block-spacer kt-block-spacer-halign-center"><hr class="kt-divider"/></div></div><h2 class="kt-adv-heading17818_689dae-d5 wp-block-kadence-advancedheading" data-kb-block="kb-adv-heading17818_689dae-d5">How our Intelligent PQRS Management solution works</h2><p>Currently, at the Center we provide organizations with a solution to manage PQRS with disruptive technologies such as RPA, OCR and Gen AI focused on the automation of reading, summarizing and information generation tasks.</p><p>The process begins with the RPA component, which takes information from different formats (scanned images, pdf, Word, photographs, etc.) and transforms them into a single JPEG format, where each page of the information received is separated into an independent image; this conversion aims to standardize and simplify the process of text extraction through OCR, a technology by which the text contained in these images is converted into readable and editable text in .txt format. The text extracted from the images is sent to an advanced language model (LLM), through which a deeper analysis is performed, summaries are generated and specific data relevant to the PQRS is obtained.</p><p>Finally, the response generated by the advanced language model (LLM) can be delivered to the User in different formats such as .txt or .docx for simple and widely compatible text.</p><div class="wp-block-kadence-spacer aligncenter kt-block-spacer-17818_cb2325-68"><div class="kt-block-spacer kt-block-spacer-halign-center"><hr class="kt-divider"/></div></div><h3 class="kt-adv-heading17818_09494a-77 wp-block-kadence-advancedheading" data-kb-block="kb-adv-heading17818_09494a-77">Are you ready to improve your PQRS management?</h3><p>Leave us your details in <a href="#form">this form</a> and we will provide you with a free demonstration of the potential of our solution and the benefits it can bring to your organization.</p><p><strong>Contact us and discover the future today!</strong></p></div> </div> </article> </div> </main> <aside id="secondary" role="complementary" class="primary-sidebar widget-area sidebar-slug-sidebar-primary sidebar-link-style-normal"> <div class="sidebar-inner-wrap"> <div class="wp-block-kadence-advanced-form wp-block-kadence-advanced-form18533-cpt-id kb-adv-form-label-style-normal kb-adv-form-input-size-standard kb-form-basic-style kb-form-has-background wp-block-kadence-advanced-form" id="formulario"><form id="kb-adv-form-18533-cpt-id" class="kb-advanced-form" method="post" data-error-message="Check your details and try again!" data-kb-events="yes"><h4 class="kt-adv-heading18533_e9afd8-38 wp-block-kadence-advancedheading" data-kb-block="kb-adv-heading18533_e9afd8-38">Let’s talk!</h4><p class="kt-adv-heading18533_385cd7-10 wp-block-kadence-advancedheading" data-kb-block="kb-adv-heading18533_385cd7-10">Please fill out your information in the following form, and one of our experts will assist you as soon as possible.</p><div 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77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z"/></svg></span><span class="kt-svg-icon-list-text">Cra. 14 #99-33/55<br>Office 505<br>Bogotá DC, Colombia</span></a></li> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-dfe65a-50"><a href="tel:+576016404410" class="kt-svg-icon-link"><span class="kb-svg-icon-wrap kb-svg-icon-fas_phone kt-svg-icon-list-single"><svg viewBox="0 0 512 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M493.4 24.6l-104-24c-11.3-2.6-22.9 3.3-27.5 13.9l-48 112c-4.2 9.8-1.4 21.3 6.9 28l60.6 49.6c-36 76.7-98.9 140.5-177.2 177.2l-49.6-60.6c-6.8-8.3-18.2-11.1-28-6.9l-112 48C3.9 366.5-2 378.1.6 389.4l24 104C27.1 504.2 36.7 512 48 512c256.1 0 464-207.5 464-464 0-11.2-7.7-20.9-18.6-23.4z"/></svg></span><span class="kt-svg-icon-list-text">+57 601 640 44 10</span></a></li> <li 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